Hi Guys,
Whenever I remove the battery from my XDA 2S I lose everything and have to set up the OS from scratch.
I have spoken to O2 and they have told me this is normal? But how can this be? It is the most stupid thing I have ever heard.
Please if someone could just tell me if their XDA 2S does this I would be more than grateful!
Thanks in advance.
Jonnycash!
Go to settings/ Power icon and check the status of both the Main Battery and the backup Battery, the first could be at any charge % the backup Battery should be at 100%, this is used to hold the data on the phone for a short duration, sim card swap or battery swap with the machine selected OFF first. If its loosing data then there is something wrong with it, I can remove the Battery on my IIs for 10 mins if need be without a problem - Mike
Yes the Backup Battery is at 100%
It loses everything as soon as I take the battery out, I can put the battery straight back on, start the phone and OS setup begins.
When you say selected "off". Do you mean quickly pushing the power button once.
I have done this and still it loses everything.
Looking forward to your response.
Jonnycash!
All I can sugest are two options
1, Return the phone as it is clearly faulty, demand O2 repair the unit or try for an Exec as a replacement as re-compense, you might get this easily as they are no longer offering the IIs.
2, install something like Sprite back-up and configure the back-up to re-install everthing hardly ideal, and this is not what I would do.
Mike
Yes, I have just got it back from being "repaired". they said that they replaced the circuit board but it still does it.
I will send it back as suggested and try get a new one.
Thanks
Jonnycash
After taking out the battery, try not to push the tab(the one you pull back and the battery pops up) that holds the battery back into place until you re-insert the battery.
Jonnycash said:
Yes, I have just got it back from being "repaired". they said that they replaced the circuit board but it still does it.
I will send it back as suggested and try get a new one.
Thanks
Jonnycash
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Sounds like a duff backup battery to me ( see pic), changing the mainboard would seem a sledgehammer to crack a nut. I have had this with blueangels after re-assembly, even with the backupstatus at 100%. I leave on a cradle charging overnight then do a hard reset - seems to work for me.
Richard
i have that problem as well before. but maybe this will help you a bit.
because i always do it removing the battery when changing my sim card. how i wish they would put the sim card away from the battery. ( calling the attention of the engineers for future references).
i started on the permanent save check mostly on contacts and appointments (I needed them all the time) (start>settings>system>permanent save). then i usually turn on the flight mode then turn off the pda from the power button.
thats the time i take the battery off and either to swap the sim card of the battery. then it automatically go to soft reset when the battery is back you will notice that after the automatic soft reset, there will be a small window showing appointments and contacts restoring.
i hope this will help.
I've had this, once. I've heard that this is a bug of that little black thingey that holds the battery, because it supposed to switch between backup battery and normal battery. Too bad sometimes it does not do this at all...
finally this happened to me to today. I by mistake took the battery out and when I put it there again, it hard resetted itself. Many of my notes were stored in main memory, which I had taken from my teacher just 30 mins ago
kamal
kdskamal said:
finally this happened to me to today. I by mistake took the battery out and when I put it there again, it hard resetted itself. Many of my notes were stored in main memory, which I had taken from my teacher just 30 mins ago
kamal
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It happened to me again few days ago, under 2003SE (I had to downgrade for something). One thing i love in WM5 that I don't have to worry about this.
It has happened to me many times as well as I am always changing batteries. As somone mentioned above it seems to be a bug with the battery holder (the little black tab you clisk to hold the battery in.) I just keep my contacts backed up each time I add a new one. as for the applications they can usually waite till I restore them.
need solution..
need a good and working solution for this...........
Re: need solution..
isk2005 said:
need a good and working solution for this...........
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Eeerrrr. how about ' replace the battery' - they are standard cells...
Richard
Mabey its not clear what seems to be happening here
When you drop the unit and /or when you open the little black clip that holds the battery in place. Somtimes the phone looses all stored information and goes to hard reset. There seems to be 2 bugs in action here.
1) The batterys seem to get into a strange state where they dont work properly. (I have found that putting the battery into the rear slot of the charger reconditions it to fix this problem.)
2) Some units seem to have a bug with the battery latch when you open the latch accidently or somtimes even just when changing the battery intentionaly it seems not to switch to back up battery corectly. My theory is that there is a dead zone in the latch that does not make the correct transfer if it isn't fully engaged in either direction. It is a really poorly devised way to handle battery changes but hey its too late for them to redesign it. I can not say how many ppl have this issue or if it is everyone or just some people but I do know this is the case on mines and many of the forums I've read.
Solutions:
1) Back up your unit whenever you add data to it. you can just do a contact list back up which only takes 1 min for me and my sx66 has over 2k contacts. Do full back up once a week that should cover your apps and data.
2) Keep your battery reconditioned at least once a week use the rear charging slot for the battery. If you only have one battery this is not an option so I suggeest if you are going to keep your sx66 for any length of time buy a spare battery.
3) Recently I have begun using a small peice of duck tape to secure my battery latch. It is a pain in the rear but I have droped my unit once in this configuration and the battery and latch stayed in place.
Additionaly:
To make restores easier you can include some of your favorite applications in your ext roms. Just snoop around in the forums and you will see directions for manipulating ext rom.
Also look into changing the directorys where you store information. IE your mem card and the onboard storage directory seem to never get nuked unless it is done by the user.
Anything short of the above listed or replacing the hardware is not viable, because these are HARDWARE bugs. Version 5 avoids this issue because it does not hard reset your data like all previous versions of ppc. However the hard ware issue is still there it just doesnt effect you. But if you upgrade your rom be carefull because you are trading the bugs you know for the ones you don't know...lol
thanks for advice ........
dont worry richard am shifting to o2 exec
isk
Related
I dont know if this is common, but my XDA IIs hard resets itself even when I remove the battery momentarily to change sim card. This happens even when the device has just been removed from the charger after having been there for ages (just in case ;-) ).
This is majorly annoying since it means I cannot swap sim cards away from my PC (since a restore is necessary afterwards). I know I can restore from my phone, dont tell me that, its the useless internal battery that bothers me.
I agree!
If the battery is out for about 6 seconds, it's done!
Or, the unit is ON, and the battery falls out... INSTANTLY!
Terrible!
Dumbest design I have ever seen!
The most annoying thing is that when i was trying to do a hard reset once by removing the battery, it wouldnt go! It lasted its full quoted 20 minutes!
I suppose youve just gotta be prepared with a fresh backup beforehand, grrr.
The internal battery is so that it doesn't do a hard reset and wipe everything off of the volatile memory when you pop the battery out; it's not designed to keep your device on when you pop the battery off.
I know that, but it doesnt even do what you said.. (most of the time)
richardkemp said:
I know that, but it doesnt even do what you said.. (most of the time)
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I haven't had a problem with mine; I can keep it out for a few minutes without issue.
Hi:
When I turn on Flight Mode (the phone is off) and when I close all programs before removing the battery, my PDA2K just does a soft reset, not a hard one.
Hope this helps.
Hi:
When I turn on Flight Mode (the phone is off) and when I close all programs before removing the battery, my PDA2K just does a soft reset, not a hard one.
Hope this helps.
Try to check if the backup battery works right... I had this kind of problem when my backup battery didn't work...
Yes, same thing happens with me. This has one permanent solution, upgrade to WM5.
KAMAL
help replacing backup battery
Hello all, I need help replacing the backup battery, and, what type is it?
moving house again, cant find the book.
Also from my previouse Psion Organiser days it was always better useing NEWS PAPER to clean the battery BUT DONT TOUCH IT! use plastic tweezers if you can, and clean the inner contacts with news paper or similar.
Re: help replacing backup battery
choppidge said:
Hello all, I need help replacing the backup battery, and, what type is it?
moving house again, cant find the book.
It's a boggo standard lithium cell, maxell 1602 or summat, 3v w/tags costs about 3? Open the unit up, peel back the conductive tape, remove the shielding and it's out.
Richard
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i got an xda orbit from a friend of mine and i have a huge problem,after updating to wm6 the orbit begins to shutdown alone.
i just leave the device 1-2 hours witout touching and then it shutdown .
sometime i hold the orbit and its on,then it turn off alone.DIESSSSS
i didnt c this problem when the device had wm5.
if anybody experiance something like this please help help.
Can you explain what you mean by it shuts down?
What behaviour does it show.
What happens when you turn it on?
Does it still recieve calls?
like you take the batterie out.
i mean when i press on the power botton the phone start like its soft reseted.
crazy wm6
I have a similar problem (still on WM5.0) of the Orbit turning itself off completely. Last night I discovered this happens if I put pressure on the rear battery cover. Going to return it to O2 as faulty but this may be the same issue you have?
Got the same Problem today and some days before...
I will have an eye on this
micstar said:
Got the same Problem today and some days before...
I will have an eye on this
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Two days later - same problem...
One more and i have to return the device...
I have exactly the same problem here with my P3300 and wm5 installed. By pressing the battery cover the device turns off.
Did you solve the problem? Did the customer support replace your phone?
I discovered that the problem is due to the battery which slightly moves by pressing on the cover and the phone turns off.
I was able to solve the problem by inserting a small piece of paper between the battery and the case.Now the battery does not move anymore and the phone does not turns off by pressing on the cover.
Two days later - again at middday
...the device turns off on its own.
I inserted a piece of paper- let´s wait and see.
Strange - it allways turns off at midday - every 2nd day.
I can´t reproduce the error by pressing on the cover...
Next time this happens, I will return it to O2.
Mic
micstar said:
...the device turns off on its own.
I inserted a piece of paper- let´s wait and see.
Strange - it allways turns off at midday - every 2nd day.
I can´t reproduce the error by pressing on the cover...
Next time this happens, I will return it to O2.
Mic
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Click to collapse
I too have been having this problem.
I can mess with battery cover and battery without turning off, but even leaving it on side still powers off completeley evety now and then and sometimes I have to remove the battery and replace a couple of times before it turns back on.
Finding it impossible to recreate the problem.
I have sent it back to T-mobile once but they returned it saying they cant find the fault. I Ended up ringing the service team and they agreed that it seemed like an intermittant hardware fault.
Thing is now I am thinking of sending it back again but I get the feeling it will come back to me again.
PLEASE if any one has found a solution to this please post.
I will try to secure battery better and see if it makes a difference - will report back.
Hi. Have a look at Notification Queue, maybe there is a shutdown device procedue. You can use Pocket Mechanic Professional (www.wizcode.com/products/view/pocket_mechanic_professional) to do that. Hope it helps.
leez said:
Hi. Have a look at Notification Queue, maybe there is a shutdown device procedue. You can use Pocket Mechanic Professional (www.wizcode.com/products/view/pocket_mechanic_professional) to do that. Hope it helps.
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Cant see one but not sure what I'm looking for
Hi!
Since the upgrade to WM6, I have the same problem, about twice a week I pull my Orbit out of the pocket and it is off. I can turn it on and it boots like after a soft reset.
It happened just minutes ago, there was no pressure on the battery cover. I was listening to music, and it just stopped.
I tried pushing and shaking it, but I could not provoke the poweroff this way.
I also tried Pocket Mechanic to look at the notification queue, apart from two Reminders in the Year 4501 I could not find any obvious entries.
Any Ideas?
Ciao
Martin
Any news on this? I might have the same problem.
Thank you.
Orbit
I'm having the same problems :| i had them with WM 5,after upgrade it to WM6 from a O2 original rom still failing,even with the Artemis Touch...and never fell the floor :S
I had this same problem. I tried paper under the battery cover, but that made no difference. I then folded a couple of thin strips of paper in half three times (to make it 8 layers thick), and pushed these down the edge of the battery opposite the contacts (one at each end of the edge to keep it straight). This pushed the battery far enough that I could no longer see the contacts, and seems to have fixed the problem! At least, fixed the problem I could reproduce by pushing the battery cover - going to see if it turns off at all in my pocket now.
-
Tev
Hello all,
I am new to forums and have been searching for sometime trying to find a fix for my phone. Yes, I used the search button before posting. Anyways, I recently got a dash from a co-worker of mine. When she had the phone it worked fine until she dropped it and cracked the screen. I replaced the screen in it and it work fine for a few days. All of a sudden it started freezing on me. I had to remove the battery and wait at least 10-15 mins. before powering the phone back on. Sometimes it wouldnt come back on for a couple hours. I thought it was an issue with the software so I updated to the latest version tmobile offers on their website. This still didnt work. I got a new battery for it (aftermarket) and am still having the same problems. It mainly freezes when ending calls or in the middle of calls. If I "reformat" (dont know technical term for phones) and reinstall software will this fix my problem?
Man, it sounds like you have gotten dust or some type of contamination inside the phone when you replace the screen. These circuit boards are not capable of having dust on these pieces on them. They don't handle well, things overheat quickly. So, I am sure when you make a call, the phone is at its peak power, hence heat.
So, if I were you, open the phone back up, check to see if it looks clean. Maybe, even blow it clean with a can of compressed air. Other than that. It never hurts to flash your phone with a new ROM, but fix a "dead" phone, I don't think so.
Good Luck.
I always start simple.
1. Are you using a memory card? Some cards just dont work well and the access time can slow a phone down alot and even cause freezing.
2. Sim cards can get dirty as well.. clean the contacts off and see if it helps
3. Since your co-worker dropped it, I would look for loose connections.
If all else fails flash a new rom and cross your fingers
Thanks guys. I will try and take it apart again to make sure theres not dust in the phone. There is no memory card so I can scratch that off the list. I will check the SIM card to mak sure its clean. Are these phones tempermental when it comes to clean SIM cards? I ask because my SIM card works fine in my other phone. Anyways, I did a hard reset yesterday and work for about 15mins and then restarted on its own several times. After it did this it finally shut off completley and now I cant even power the phone on or charge it. Looks like I have to suck it up and just buy one.
***EDIT***
Turns out it was a bad battery.
***END EDIT***
SO, I have an sx66 that will connect with little to no problem when the battery is above %50... but as soon as the battery hits that %50 (or below) mark, all bets are off, and it keeps telling me that the answering modem keeps disconnecting, or is unavailable. But, as soon as I plug it into a charger, viola, I can connect and keep going.
I'm assuming there is a setting somewhere in the registry that has to do something with something. I could understand the battery being wayyyy down, and the phone just not having the juice to connect, but this is very consistent. I also can't find any relevant posts concerning this issue.
please help.
do you have a voltage multimeter? because this sounds alot like the problems my BA have that nobody gave me any input on.
when the phone was on hte charger, i couold make calls and **** noproblem. however, when i took it off? dead. instantly, it dropped all cell reception.
i figured it was the battery, so iswapped it out. and it SEEMS to have resovled itself.
so my opinion is, swap out the battery and give that a shot. its very likely thats the problem.
if it doesnt help, try flashing it with WM5 and setting it up. that may give us some insight as to if its hardware or software.
I'm gonna go with it's a bad(ish) battery. I noticed the other evening, and again tonight (paying attention) that the battery was registering %49, but the whole unit kept cutting off as follows: do some stuff, close all with pocket nav, turn off the screen, and into my pocket. Pull it out, 5 minutes later and turn it on - to the boot screen. do whatever, turn off the screen, back in my pocket. 5 minutes later, same problem. I think the battery is registering it's capacity wrong? I'll look to see how to re calibrate.
boot screen being what, the screen alignment or what?
btu yeah. it sounds like the battery. that or the blueangels have really inconsistent radios.
tmo splash screen with the rom radio and ext rom numbers....
ass i thought this was hte otherthread lmfao.
and yeah. that same **** happend to me when i first got my imate. it's the battery.
Tried to recalibrate. not good.
I tried to cover that pin like it says in the wiki (universal's battery problem) and put the battery back in... the device wouldn't power on, so i pulled the battery and tape, and now the unit boots and all, but won't find service. at all.
Gonna try the newest radio stack, and see if that helps.
Upgrade to 1.15 saved the radio. It works now.
ohgood., you had me worried, i think its sad i care about your ba almost as much as mine.
butyeha. you should do a SD backup, theres a section in the wiki wiht the commands. then dump it with dd as an image to your pc, so incase you do **** something up you can flash from SD. of course if its a actual brick, it wont help but its a decent insurance policy.
Gotta say, God has smiled upon my cell phone situation(s).
I had to use a ****ty frankenrazr (built from parts of others) for like 2 years, and it was a phone/txtr, and that's it.
I guess for my patience, I have been rewarded with bounty... A BA, now with a camera, aluminum case, sync cables, new speaker, an a pen stylus, for about $45, and just two days ago I got a universal for some old fujitsu touchsceen computers and a little cash - about $150 in all.... Awsome
i have same problem with my MDA III from tmobile
i dont have any SD but i"ll buy 2GB
i have orginal microsoft 2003 softwere installed and i got the phone like gift
when is it charging everything works fine (wifi,gprs) but when i put out phone from USB CHARGER and go to wifi,gprs,night mode for camera or similar
IT JUST FLASHES-BLACK AND IT TURNS OFF
YEah, got a new battery, and it still cuts off at 42%. Eh...
Hi all,
I have a general hardware problem with my Samsung Galaxy Tab S4. Maybe someone here has an idea or tip for me.
I still used the factory software without any rooting or unlocking the bootloader. So everything original and up to date.
A few month ago the tablet began to restart in the middle of using it. At the beginning it happened seldom, but then more and more often. Also during the restart new restarts happened more and more often, so that it took several retries, until it started again. Now it is not usable anymore, because it is not running longer than a few seconds before the next restart if it happens to boot completely at all.
I was able to make a factory reset but this didn’t solve the problem.
My first theory is, that this could be a problem with the battery, that it is slowly dying and had more and more problems to hold the voltage. But the problem also exists when the power supply is connected. So I am not sure if this rules out the possibility, that this could be cause by the battery? Does somebody know how this is internally wired, if a broken battery could still have a negative effect when the power supply is connected?
Do you have other ideas/advices, what could be the problem or would could be helpful to do?
Thanks in advance for any help.
Best
The USB power input can't sink enough current to boot it or even run it without the battery acting as a reserve during peak usage spikes.
Replace the battery and go from there.
Thanks, then I will try this.
Vertex9999 said:
Thanks, then I will try this.
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Hi Vertex, have you tried this already? I have pretty much the same problem and the battery was also my first intuition, but I don't know if buying a new one is worth it. Thanks!
Hi,
unfortunately I didn't had time to do it yet. I want to change the battery myself and for that I will need time and somebody to borrow me a hot air gun, because everything is glued together.
I will report, when I have done it but it will be at least a few weeks.
Alright, so I'll probably try it sooner, I'll update after replacing the battery. Also, if you haven't tried it yet, you might want to try just disconnecting the battery from the motherboard and connecting again after like 20s, I've read that it sometimes resolves this problem, but it didn't work for me. Fortunately removing the back lid of tab s4 is pretty easy, I used hairdryer, so with heatgun it should be even easier.
Thanks for the tips. I am currently on vacation but when I am back I will also try with a hairdryer.
Any additional tips for removing the back lid to somebody doing it the first time beyond what you can see in the youtube videos? How do you glue it back together?
Hi, sorry for the late reply.
I have eventually replaced the battery, and nothing changed unfortunately… I did a factory reset, etc. However I also had an issue that you didn't describe in your original post, which is that USB connection is not working, it only charges the battery, when connected to the PC while booted it's just not visible at all (tried with several cables, two computers, on windows and linux), when in download mode it kind of shows up, but it's not recognized and no drivers or any solution that I've found are working, so I don't know if it's still hardware problem something with the USB related parts or something in the system on lower level. Well, I'll be trying.
About the back lid. Beyond YT videos only thing that comes to my mind is patience. About the glue, you have few options and it depends a bit on how removing the cover goes. 1) glue stays in the more or less same condition as before removing the cover - that's how it went for me - in that case you can just reuse it, just by closing the cover and pressing it down for some time, it's probably not as strong as new but for me it worked just fine, especially if you use a book cover for the tablet there won't be a problem.
But if the glue came off, wrinkled a lot, or just doesn't stick anymore, 2) you can either use a special epoxide glue often with signature like T-7000 or T-800 but if you just look for a glue for smarphones you'll easily find it. Or 3) Buy a special sticker for this exact device which has a specific shape, it's pretty much the same thing as is used by manufacturer.