[Q] How to backup and restore - Windows Phone 7 General

How can I backup my Windows Phone (Optimus 7) and restore it after a factory reset?
What will be backed up and what will not?
How to backup and restore if I want to register my phone after the factory reset with a DIFFERENT Live account?

being able to backup/restore the phone is coming in the first update due out in the next couple of weeks, otherwise, I don't think anything else is out there.

Any tips, workarounds etc?
(I will not be the first running into this problem.)
Any possibility to copy stuff from one Live account to another Live account (contacts, agenda, pictures)?

I had my surround die and when I got my replacement I synced it to the Zune desktop client and it restored everything, including added contacts and pictures. I set it up with my coresponding live account and facebook first and it came back like I never changed phones.

WLive will sync everything back to the phone.
But it is better to sync pictures by Zune because when you upload them they get idiotically resized.

The main reason I want to backup and restore is that I want to reset the phone and register it under a different Live account.
Registering under a different Live account ('B') would not allow me to restore from my current Live account ('A') to my new account ('B') would it?

in terms of contacts and calendar, you can easily copy/paste them accross using outlook and outlook connector. SMS do not back up. with an xbox you can transfer your xbox account to another windows live account. though i'm not sure what happens to purchases, that's all.

kdj67f said:
I had my surround die and when I got my replacement I synced it to the Zune desktop client and it restored everything, including added contacts and pictures. I set it up with my coresponding live account and facebook first and it came back like I never changed phones.
Click to expand...
Click to collapse
Did that include SMS messages?

captobie said:
Did that include SMS messages?
Click to expand...
Click to collapse
No. I never try to keep them around long anyway, but as far as I know there is no native support in Zune to backup text/mms messages. I save the mms pictures I want and they get synced to Zune.

So far I found these to work (pitty that there is no tutorial/wiki yet).
How to copy Contacts and Calendar from one Live account to another:
Contacts:
1. Login to Live/Hotmail account A then Export Contacts to CSV file.
2. Login to Live/Hotmail account B then Import Contacts CSV file.
Calendar:
Requires Microsoft Outlook:
1. Download Microsoft Outlook Connector for Hotmail
2. Install it
3. Add Live/Hotmail account A to Outlook
4. Add Live/Hotmail account B to Outlook
5. Display calendars from account A and B in list view
6. Select all appointments from account A
7. Then copy (or move) selected appointments to account B's calendar.
8. And send/receive changes to Live accounts.
How to save Images/Video/Music from the Phone to PC (so they can be restored later):
Use Zune for syncrohronizing to PC
and/or
Use registry hack to 'connect Windows Phone 7 as USB storage device' and copy the files/folders manually.
For saving SMS and Email I could not find a solution.

Related

Windows live deleted ALL my msn contacts?

Hi guys,
I followed a guide on here... connected then deleted all the emails off my phone etc..
But now I have no contact on msn / hotmail on my pc or my phone?!?!?!
AWESOME.
Anyway to get them back?
Thanks.
MSN Live contacts disappear.
Hi,
So sorry for this, it's has happened to me, it usually occurs when you connect your phone to PC and Sync, and by default ActiveSync is set to 'Export' so if your Outlook has no contacts, that means it exports an empty Contacts DB to your phone, in other words it deletes all your contacts off your phone, then when you connect to Windows Live and sync your contacts, again, that will further export an empty DB from your phone's contacts to your Hotmail contacts DB, which will further delete your contacts off that and that will result in losing your MSN contacts. I had to manually re-create all my contacts, it's so annoying, in the future always create a CSV file of your contacts as a backup, also the same on your phone, use a little freeware called PPC PIM Backup, to backup your contacts. To conclude you lost your contacts for good and you just need to start inputting manually, but be aware of the above in the future.
Regards,
I used my "ALLOW" list to restore the contacts...
good luck.
Been there, done that
Yep. Happened to me too. Luckily Adium had a backup of all my contacts so it asked if I wanted to add them all when I launched it after Live Messenger messed things up.

[Question] import contacts from phone to android

Hi, how i can copy all of my contacts from phone memory to android? (no on SIM)
Michga said:
Hi, how i can copy all of my contacts from phone memory to android? (no on SIM)
Click to expand...
Click to collapse
Originally Posted by h0mer View Post
No, currently you can't sync your SIM-contacts. However through a few tricks it's possible. First of all you should copy all your contacts from your SIM to your phone memory (in Windows Mobile). Then you basically sync your contacts from phone memory to your Google account.
After that you boot to android and set up your google account. It should sync the contacts automatically.
Regards,
h0mer
worked for me
outlook
I syncronized them using activesync to outlook. exported tot a .csv.
imported the csv in GMAil, en sync-ed my kaiser android with that google account
Why do it easy when you can do it the hard way
I can copy the SIM contacts to phone, but i can't copy back to SIM card, any idea?
That's because android phones are supposed to sync with the cloud. Not the sim card.
Get yourself a google mail account, setup calendar online (google) then sync - look at their instructions for active sync.
Boot to androd and sync to google
works well as if like me you're running via haret then contacts and calendar stay in sync windows / android and my email too
shame it can't do tasks and sms
WHY? DO IT THE EASY WAY!!!
Go to contacts (android), press the windows button on your kaiser and select import-import from sim?
Sprite mobile
another easy way of doing that is using
sprite mobile
http://www.spritesoftware.com/Products/Migrate/Migrate-Your-Data-Now/How-To-Transfer
here you go
nick
My question is... how do we sync pics from facebook to the contacts? I've imported/syncd all my contacts from facebook but it won't show pics for them :-(
DJHile, if you're using my build it should sync pics, I choose 'sync with existing contacts' and it shows the pics automatically.
polyrhythmic said:
DJHile, if you're using my build it should sync pics, I choose 'sync with existing contacts' and it shows the pics automatically.
Click to expand...
Click to collapse
Poly, I am indeed using your build and used the exact same sync option as you but unfortunately, I get nothing but the android silhouette :-\
I do have quite a few contacts but none of them have a picture.
EDIT: I'm a dummy. It won't sync if I'm not getting some sort of data connection or wi-fi connection which I wasn't when I posted this... Then I installed the wifi fix update, wifi is good and somehow it fixed my cellular data connection problem also... contacts are syncing now!
i used sprite migrate to transfer my contacts...allthough it did not appear in google market so i downloaded and installed it manually...then when i opened the application in android it said that the version is expired(just downloaded from the site...)so if anyone intend to use it you just have to adjust the date 1 year ago...eg. 11/3/2009 instead of 11/3/2010...hope this helps someone...
thanx man!u have solved me problem,genius man

Google Sync for WP7?

Hey guys...Just wondering if Google Sync will work with our WP7 devices. I know it worked for Windows Mobile. Ideas?
Thanks.
Pulling two bits of information together, WP7 supports Exchange Activesync, and Google's support for Exchange Activesync is published here:
http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=139652
...which amounts to a "yes", although from memory I thought that they only supported Calendar sync for WP7. Still, I could have remembered wrong or they may have improved things... or I might be right. (I only read it last week.)
You emails will of course sync via the standard mail protocols (I assume).
I mainly concerned with getting all my Google contacts.
If you configure your Google account as an Outlook account in WP7, then it will pull your emails, contacts, tasks and calendar (or your choice of those four) onto your phone really easily.
I have another question. Does Outlook Connector support for sync contact pictures to the Hotmail account? Because when I try to sync my Outlook 2010 contacts with Hotmail (for WP7 Exchange Activesync), then contact photos are not synchronized
scottisafool said:
If you configure your Google account as an Outlook account in WP7, then it will pull your emails, contacts, tasks and calendar (or your choice of those four) onto your phone really easily.
Click to expand...
Click to collapse
Not tasks. There is no concept of "tasks" in WP7.
scottisafool said:
If you configure your Google account as an Outlook account in WP7, then it will pull your emails, contacts, tasks and calendar (or your choice of those four) onto your phone really easily.
Click to expand...
Click to collapse
Can you please explain?
Hello, I have read the above entries, but am still stuck. I have entered my google mail details by selecting the google account option, then have select contacts in the settings, but it still wont sync my contacts, what am I doing wrong?
I want to sync tasks with Google. I am unable to find that option.. Please help...Thank you
tasks in general are not supported natively. you have to find an application to do it. i have seen an article a few days back on it, but i can't seem to dig it up.
scottisafool said:
If you configure your Google account as an Outlook account in WP7, then it will pull your emails, contacts, tasks and calendar (or your choice of those four) onto your phone really easily.
Click to expand...
Click to collapse
there is no need to set it up like that. simply setup google as google and just whatever you choose will be synced. you can check several option after setup when you tap on that account.
harsaphes said:
I mainly concerned with getting all my Google contacts.
Click to expand...
Click to collapse
google sync does work
just set up your gmail as another account and your contacts will autosync

[Q] Contacts - Exchange, Windows live, Facebook and Linkedin

I don't have a Windows phone, yet, but I am trying to prepere my contact lists for my new phone.
This is how I started:
I have an private exchange account with about 200 contacts.
I have made my exchange account a Windows Live, because i use mye exchange account with MSN Messenger (about 80 of 200 contacts)
In Windows Live, I have connected Facebook and Linkedin to sync contacts from this services.
How will this exampel contact look on Windows Phone ?
Exchange: Don Johnsen, [email protected], company phone: 1122334455
Windows Live: Don Johnsen, [email protected]
Facebook: Don Johnsen, [email protected], privat phone: 5544332211, Works for Company1, Private adresse: Privatelane 123
Linkedin: Don Johnsen, [email protected], Works for Company1, Company1 adresse, Company fax nr: 55555555
How will the calender look on Windows Phone ?
Will I get facebook events in the calender ?
You don't get Facebook events in the calendar by default. I don't know if there's a way to get them to show there.
Your LinkedIn contact info will show as Live. You can link multiple sources to one contact card, it works fairly well.
Thanks.
Someone with an example of a contactcard with multiple contact info ?
What profile pictures will it use, or can I change from facebook, Linkedin or MSN ?
Will I be able to choose mailadress to send to ?
By default it uses the picture from Facebook, but you can change that and use a photo from a different contact source or from your phone.
Yes, you can choose email addresses.
It's difficult to show a contact card because there's no way to make a screenshot. There are pictures on the internet, a quick Google search will help you.
basically what happens is that you can "link" contact cards together, so that way you can see all the different information from the different places in 1 card. the disadvantage is that you will get double ups (so if you had the same email address for the person across 3 places, you'd see it 3 times in their contact card with it saying where each came from).
as for editting details, i'm not sure but from what i'm aware, you edit for 1 type. so for example, you had 1 contact with 3 different locations for data (your exchange, windows live, facebook), you cannot edit facebook of course, so what would happen is you would be given the option to edit which one you want (your exchange or windows live). so if you wanted the data to sync, you would have to edit twice, one for your windows live and one for your exchange. somewhat sucks, but that's the way it works. there might be third party applications (desktop) that can sync exchange with windows live regularly so you don't have to worry, but i'm not familiar enough with it.
I am having an issue with syncing new contacts. I connected LinkedIn to my Windows Live account. It updated some of my contacts that I already had and added others that were only in LinkedIn and not in the Live account.
They are showing up correctly in my Live account but the new contacts and updated info that LinkedIn merged are not syncing/showing on my phone.
Any ideas how to fix this?
I have several question regarding contacts, cause it seems little bit chaotic.
1. I set up my Live account, connected it with my gmail, facebook, linked in etc. and then syncd with phone - zero contacts in my phone. SO I realized, that you can sync live with gmail, but it will not import phone contacts... and if you set gmail account on your phone (not in live) it will download the contacts from the account, but will not sync them with live. It sucks. You can import contacts in live from gmail directly in browser (there is an import gmail option). Buit anyway, it sucks, because I thought, that my live account will be able to sync different contacts so they will be updated all the time - I will change something in gmail and it will be updated in WP7, I will change WP7 and it will sync with gmail. NO WAY THIS IS HAPPENING. SAD.
2. LinkedIn - my LinkedIn contacts are showing OK in Live.com, with pictures etc. But, they are not showing with pictures on the phone and they are not even showing all information from linkedin. Is there a way how to change it (I want pictures from these contacts to some of my phone conracts after i link them?
3. Facebook - I thought, that when I connect facebook in live.com, that it will be connected automatically in the phone as well. It isnt. It does show updates in people hub, but it will not show contacts in contact list, if you want them to show, again, you will have to add facebook account to your phone. BUt these will not be synced with your live, so when you link facebook contact with linked in conbtact and gmail contact and then you hard reset the phone and sync it with live, you will not have ONE contact, you will have three different unlinked contacts, becuase link is done just in phone. WHICH SUCKS.
4. Oh, and I just realized, that when I imported my contacts from gmail to live and then synced them to WP7, the contacts on my phone do not show phone numbers! My live contacts show the phone numbers, but they are not synced to the phone! WTF? Aarrrgh... So I will have to sync my gmail contacts with numbers with my phone as a separate account to be able to call those contacts...
Any advices how to avoiud these problems, or am i wrong?
chumaj001 said:
I have several question regarding contacts, cause it seems little bit chaotic.
1. I set up my Live account, connected it with my gmail, facebook, linked in etc. and then syncd with phone - zero contacts in my phone. SO I realized, that you can sync live with gmail, but it will not import phone contacts... and if you set gmail account on your phone (not in live) it will download the contacts from the account, but will not sync them with live. It sucks. You can import contacts in live from gmail directly in browser (there is an import gmail option). Buit anyway, it sucks, because I thought, that my live account will be able to sync different contacts so they will be updated all the time - I will change something in gmail and it will be updated in WP7, I will change WP7 and it will sync with gmail. NO WAY THIS IS HAPPENING. SAD.
2. LinkedIn - my LinkedIn contacts are showing OK in Live.com, with pictures etc. But, they are not showing with pictures on the phone and they are not even showing all information from linkedin. Is there a way how to change it (I want pictures from these contacts to some of my phone conracts after i link them?
3. Facebook - I thought, that when I connect facebook in live.com, that it will be connected automatically in the phone as well. It isnt. It does show updates in people hub, but it will not show contacts in contact list, if you want them to show, again, you will have to add facebook account to your phone. BUt these will not be synced with your live, so when you link facebook contact with linked in conbtact and gmail contact and then you hard reset the phone and sync it with live, you will not have ONE contact, you will have three different unlinked contacts, becuase link is done just in phone. WHICH SUCKS.
Any advices how to avoiud these problems, or am i wrong?
Click to expand...
Click to collapse
My problem is the same as your number 2 problem. If anyone knows how to sync all the data it would be greatly appreciated.
I tried to google it and realized, that I am not the only one in the world with the same problem. There are lot of people with that problem and it seems, that it may appear during time, first everything is synced right from live, and then it stops working, phone numbers and pictures dissapear etc. Also, there is no answer to that problem from MS.
So, I tried following:
1. Deleted all my contacts from live
2. Diconected all the social networks in live.
3. Synced my phone with live, so there were no contacts on my phone as well
4. Deleted all account on my phone (facebook)
5. Restarted the phone
5. Imported contacts from gmail to live again
6. Connected live with facebook and linkedin again
7. Synced my phone with live
At first, it seemed to work, my gmail contacts appeared with numbers again.
There were no pictures at gmail contatcs that should have them (even that during my first sync, they were imported)
And the worst thing is, that when I started syncing my liveID to my phone it went to same weird loop. I have 350 contacts in live, but the syncing doesnt seem to stop, right now it says it is syncing contact 10000 (!) and continues to sync (also reported by many other users on MS answers forum).
So, the whole thing seems to be totally screwed.
Any advices?
I wonder if a hard reset then resyncing with my Live account would work. I'm not sure if since I added the LinkedIn relationship after the initial transfer that is the problem.
So, I hardreseted and the problem remains. It is probably caused by some incompatible data from gmail (i gues it could be HTC Sense notes about my facebook links on android). Most bizzare thing is, that it doesnt happen when you sync the same contacts directly with gmail. Hotmail is definitelly ****ed up and nobody at support is trying to solve this. There is couple of really desperate guys at MS forums.
chumaj001 said:
I have several question regarding contacts, cause it seems little bit chaotic.
1. I set up my Live account, connected it with my gmail, facebook, linked in etc. and then syncd with phone - zero contacts in my phone. SO I realized, that you can sync live with gmail, but it will not import phone contacts... and if you set gmail account on your phone (not in live) it will download the contacts from the account, but will not sync them with live. It sucks. You can import contacts in live from gmail directly in browser (there is an import gmail option). Buit anyway, it sucks, because I thought, that my live account will be able to sync different contacts so they will be updated all the time - I will change something in gmail and it will be updated in WP7, I will change WP7 and it will sync with gmail. NO WAY THIS IS HAPPENING. SAD.
2. LinkedIn - my LinkedIn contacts are showing OK in Live.com, with pictures etc. But, they are not showing with pictures on the phone and they are not even showing all information from linkedin. Is there a way how to change it (I want pictures from these contacts to some of my phone conracts after i link them?
3. Facebook - I thought, that when I connect facebook in live.com, that it will be connected automatically in the phone as well. It isnt. It does show updates in people hub, but it will not show contacts in contact list, if you want them to show, again, you will have to add facebook account to your phone. BUt these will not be synced with your live, so when you link facebook contact with linked in conbtact and gmail contact and then you hard reset the phone and sync it with live, you will not have ONE contact, you will have three different unlinked contacts, becuase link is done just in phone. WHICH SUCKS.
4. Oh, and I just realized, that when I imported my contacts from gmail to live and then synced them to WP7, the contacts on my phone do not show phone numbers! My live contacts show the phone numbers, but they are not synced to the phone! WTF? Aarrrgh... So I will have to sync my gmail contacts with numbers with my phone as a separate account to be able to call those contacts...
Any advices how to avoid these problems, or am i wrong?
Click to expand...
Click to collapse
All I did was to setup my Contacts in Windows Live uploading them from Outlook in the first place. Then I cleaned them up and finally I added my Facebook account.
The phone automatically matched more then half of my contacts and linked their accounts. I needed to manually link some of them because of accents in their names, but that was not a problem.
i think i may hit some these problem when i install windows phone 7 (currently running android). im looking at sorting out my calenders and contacts and need some advice. here is my setup:
i have 7 email accounts i want to sync with my phone:
2x windows live (1 main one and 1 work one)
2x google mail (1 main one and 2 work ones)
1x yahoo 1
1x ISP (virgin media)
1x work
currently i use outlook 2010 to send/recieve mail from all of them, and manage my contacts that i use. the contacts are managed as follows:
main gmail: phonebook contacts (i.e. everyone i have a phone number for)
work gmail: no contacts
yahoo: online addressbook with outdated contacts (not managed through outlook)
ISP: no contacts
work: no contacts
work windows live: work contacts (email only)
main windows live: a mix of everything, some outdated contacts
on top of this, my facebook and linked in accounts are linked to my main windows live account.
for calenders, i currently run 2, 1 from outlook, and 1 from windows live. the outlook calender is automatically synced with the main gmail calender through the google calender sync app on the pc.
my questions are:
1. what is the best account to have the 'phonebook' contacts in
2. does windows phone 7 merge all addressbooks into 1 big address book
3. if i wanted to kep my contacts/calenders synced between all my email accounts and my wp7 device, how could i go about this?
4. if i had the same address book in each mail account, would i end up with multiple contacts/multiple details in my address book on my phone?
the reason i have so many email addresses is a do freelance work on the side of my studying, and i have a seperate email account for each client i do work for. i also use things like yahoo groups and the google services.
i suppose an additional question would be:
5. can i merge all the email account into 1 account, and seperate the emails into groups (this would need to be done on the pc and on the phone). this would probably cut down my email accounts 4!
^^^
1) You can use your personal Windows Live account as the default. It works great for having your main contacts (phonebook) and calendar synced.
2) No, you get one separate Tile for each account so you can pin it to the start screen and see the number of unread emails per account.
3) I would try to cut them down to two at the most. One for Windows Live and one for Gmail. Having too many would be a PITA and bothersome to keep tabs on.
4) The phone will automatically match contacts and their details from different account. If you find that some are not linked, you can always do it manually. This feature works great, either automatically or manual adding.
5) You can configure you main Windows Live account to retrieve mails from other account and have them separated by folders. You can even send mail using those accounts.
You can also have your two WL account merged and have one Gmail account retrieve mail from the other and keep. This way, you will end up with just two separate account, one for WL and one for Gmail.
Hope this helps.
ajua said:
^^^
1) You can use your personal Windows Live account as the default. It works great for having your main contacts (phonebook) and calendar synced.
2) No, you get one separate Tile for each account so you can pin it to the start screen and see the number of unread emails per account.
3) I would try to cut them down to two at the most. One for Windows Live and one for Gmail. Having too many would be a PITA and bothersome to keep tabs on.
4) The phone will automatically match contacts and their details from different account. If you find that some are not linked, you can always do it manually. This feature works great, either automatically or manual adding.
5) You can configure you main Windows Live account to retrieve mails from other account and have them separated by folders. You can even send mail using those accounts.
You can also have your two WL account merged and have one Gmail account retrieve mail from the other and keep. This way, you will end up with just two separate account, one for WL and one for Gmail.
Hope this helps.
Click to expand...
Click to collapse
i think it does. i suppose one of my other concerns is that i dont want all of my windows live contacts in my phonebook, as they are email only. is there a way of only listing contacts with phone numbers? i think what i am going to do it set up mail forwarding, and then have the mail sorted into folders in my windows live account. i have aquired a lot of contacts over the years and im sure i dont need/use about 75% of them any more!

Verizon backup assistant and the contact mess..

So my mom recently got a samsung galaxy s3, she originally had a galaxy nexus, and before that an envy 2.
We used verizon backup assistant to backup all the contacts on her envy 2, because that was the only simple contact backup available for the envy.
She now has
A. Google sync backing up all her NEWER contacts
B. Backup assistant backing up her older contacts
C. A bunch of hotmail contacts.
Basically I created a huge mess... If I were to use backup assistant on the SGS3, how would I go about changing each and every contact to sync with google past that point?
I'm just wondering if there is a simple way to go about this without going through each and every contact.
Dudenell said:
So my mom recently got a samsung galaxy s3, she originally had a galaxy nexus, and before that an envy 2.
We used verizon backup assistant to backup all the contacts on her envy 2, because that was the only simple contact backup available for the envy.
She now has
A. Google sync backing up all her NEWER contacts
B. Backup assistant backing up her older contacts
C. A bunch of hotmail contacts.
Basically I created a huge mess... If I were to use backup assistant on the SGS3, how would I go about changing each and every contact to sync with google past that point?
I'm just wondering if there is a simple way to go about this without going through each and every contact.
Click to expand...
Click to collapse
In people or contacts there should be an option your whole library as a .vcf . If you put that file on the new phone it will get all your contacts. But in reality your Google account should be backing up All your contacts. I had issues back in the of days with duplicate contacts. Turns out if you go into gmail on a computer there is an option to merge duplicates. If you don't think they are all being synced with Google then the .vcf method would be the safest. Then if you get dups just merge them in gmail
animal24 said:
In people or contacts there should be an option your whole library as a .vcf . If you put that file on the new phone it will get all your contacts. But in reality your Google account should be backing up All your contacts. I had issues back in the of days with duplicate contacts. Turns out if you go into gmail on a computer there is an option to merge duplicates. If you don't think they are all being synced with Google then the .vcf method would be the safest. Then if you get dups just merge them in gmail
Click to expand...
Click to collapse
Here is what I did.
Removed the hotmail account.
Exported the contact list and then imported into google
Merged contacts
Done
What I thought would happen originally was that removing my hotmail account would leave all the contacts associated with it, this was not the case.
Dudenell said:
Here is what I did.
Removed the hotmail account.
Exported the contact list and then imported into google
Merged contacts
Done
What I thought would happen originally was that removing my hotmail account would leave all the contacts associated with it, this was not the case.
Click to expand...
Click to collapse
If I export the list and then import it to google. Do I need to delete contacts between exporting and importing as I assume your phone will have duplicates on the phone itself? (I already have contacts on the phone and not google so not sure if importing will now just cause the phone to have duplicates)
It depends on how your contacts were originally backed up. Assuming you wanted to start over clean it would export all your contacts, then clear the app data for the contacts (this will delete everything!) and then import the file into Google on your pc.
Sent from my SCH-I535 using xda premium

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