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Weird problem, had my Evo for a couple of days now and everything seemed fine for the first day but now when I run certain apps like google maps for pandora my Evo will reboot. This doesn't happen all the time but will eventually happen after an hour or two of usage. I did buy a case for my phone, maybe it's a heat issue?
taziz23 said:
Weird problem, had my Evo for a couple of days now and everything seemed fine for the first day but now when I run certain apps like google maps for pandora my Evo will reboot. This doesn't happen all the time but will eventually happen after an hour or two of usage. I did buy a case for my phone, maybe it's a heat issue?
Click to expand...
Click to collapse
I've had this happen on my hero. It is just clearing memory are you using autokiller ? It started on my hero when using autokiller. It's not a heat issue the led will flash red and green when the phone is hot.
I'm using advanced task killer but I don't think it's set to autokill apps. A hard reset has seemed to fix this issue for now, how do I ensure it doesn't happen again in the future?
It might help to check your preset in autokiller and set to moderate or optimum but some apps use more memory than others so you might see it from time to time. I still use autokiller set on extreme and would only see that once every week or two on the hero. So it's not that big of a deal. You could just uninstall it if it bugs you or to see if it stops. I have not seen it on my evo yet but I am just rooted no custom ROM yet (Waiting for fresh ROM with espresso theme). That might help contribute to it as well.
taziz23, I don't mean to hi-jack your thread but I've been chasing down the cause of random reboots also. I've been searching around for someone with a similar issue and all I've been finding are people talking about the reboot loop caused by an exchange account. I'm not using exchange at the moment so I know that's not what's affecting me.
It sounds similar to what you're talking about. About 30 minutes to an hour apart regardless of whether I'm using the phone or not. It just did it while sitting on the desk next to me with the screen off for at least 15 minutes.
I've hard reset a few times to see if it was related to the OTA, and turns out it happens to both .1 and .6
I've found out that if I don't associate my google account during the initial setup (or any other accounts like facebook, twitter, etc.) it doesn't seem to reboot anymore. Once I do setup an account and set it to auto sync, I start seeing the reboots happening. So I've been playing with different combinations of disabling calendar sync, contacts sync, etc. to narrow it down but so far, I've come up with nothing.
I've even exported my contacts to a .cvs file using my desktop browser and cleaning out any of the <HTCDATA> stuff that links facebook and twitter to make sure nothing is corrupt and reimported them, but as the reboots are still happening, it looks like that might rule out contact corruption.
I had made it through most of Friday before the reboots started. I recall installing the update to Facebook and TasKiller just before it started happening, but have hard reset since then and have not installed either of these again.
Has anyone else seen anything like this?
Two words: Kernel Panic.
Actually, that's just a guess. I'd imagine anything else would cause some kind of error message to show up like a force close for example.
It has happened with my Evo a few times so far. It also happened with my Hero when I use to use that.
It's probably just a module misbehaving which confuses the OS and causes the kernel panic, so I imagine it's nothing more than a software bug.
Yea... I was thinking some KP's might be happening, but if the release build is dated in April, I must have some fluky hardware right?
Maybe I'll run an `adb logcat` and just wait.
I remember the hard crashes on some of the early donut and eclair builds for the Vogue (CDMA Touch) and these are pretty much the same deal. Just drops out and goes straight to the bootsplash.
Regardless of the phone or OS, I've seen this happen on all the phones I've owned. Android is at least open to allow normal people to debug and fix these problems though.
Me too!
I had a seemingly random reboot happen today on my EVO as well... then it happened again.
Both times, I had Waze and Pandora running and was about 30 seconds into a phone call.
Advanced Task Killer is installed, and is set to kill "when screen off".
I'm pretty new to Android based phones, so I'm not even sure where to start with troubleshooting... but found this thread, and thought this info may help.
Krissy
(P.S. I love this phone so much, right now - I don't even care that it has rebooted on me twice in the middle of a phone call... but eventually the honeymoon will be over, and I'll want this figured out. LOL)
I am having an exact same ISSUE i got it from google I/O its just happened suddenly while you are using it I have no Idea .. Search is also not that great .. Platform need lot of work until it get mature .... I was definately enjoying 1st 2 weeks but not anymore its just killing me now ... Issues after Issues so many Bugs I have start noticing now.. I am not complanning but its just not solid they need to fix this asap... I was enjoying Pre it was slow but I like that OS .. not too much buggy... some apps just Crash randomly .. I was huh .. and its doing more and more now ..
After my hard reset a couple of days ago I haven't had any reboots. I do think it was related to the task killer I think it might have caused some data corruption possibly when killing an application. I set the auto killer to safe in the meantime. If it stats happening again I'll try uninstalling the task killer before I hard reset.
I had the same thing happen, but only once. I was using google maps I think. I also have advance task killer installed. Does the ignore list in advance task killer and setting it to auto kill, kill everything except for what's in the ignore list?
I'm not sure but I did notice that most of my reboots were happening when running google maps..
My Evo rebooted most days 4 or 5 times, day or night, in use or not. The store where I purchased it refused to replace it since I couldn't duplicate the problem to the local technical store. They acted like I needed someone to talk to and not like I had a problem needing resolution. After about 20 calls to customer support they told me to return it where I purchased it and they're sending me out a new one. Apparently no one at Sprint has ever heard that there's this issue. Mine was stock. Period.
I have had some reboot issues that I can't explain. I removed Advance Task killer and it seems to happen less frequent. Maybe once every two days, but never during a call. Waiting to see if this stops with Froyo.
Used to have similar, but less frequent, reboot issues and an occasional "frozen" screen with my previous Blackberry 8830.
I've only had it reboot once or maybe twice for no reason but When I use advanced task kill I almost expect it to happen. And I only use it to kill whatever app I was just using and any other ones Ive downloaded that have no business running.
I have had the same issue, only I am using the full version of Memory Booster..I am going to uninstall it and see if that helps, I also notice that my phone was very hot. It rebooted about 3 times before letting me use the phone again.
Any other suggestions?
Sent from my PC36100 using XDA App
So far today, my Evo has reset itself about 4 times. That is within the past hour and a half. I've had it since Monday and had no other issues with it doing this until today. The only app that was added in the past 24hrs was the Wireless Tether for Root app. I don't know what or why this is happening. I've just uninstalled Unrevoked, Superuser Permissions, the Overclock Widget, and the Wireless Tether to see if that is causing the issues. Anyone else have anything similar to this happening?
Also, I changed the "always on mobile data" setting to off yesterday. That increased my battery life dramatically. I was able to leave the phone on for a solid 11hrs with it still having 60% charge left. Then today, before I changed any settings at all, unplugging the phone from the charger for about 2hrs has resulted me in being down to 45% battery. Could mobile data always on being off cause the rebooting issue?
Same thing was happening to me when I unchecked that. Checked it back and all rebooting issues went away.
admorris said:
Same thing was happening to me when I unchecked that. Checked it back and all rebooting issues went away.
Click to expand...
Click to collapse
Since I posted that message I had two more reboots. Just ticked always on mobile data back on and am waiting to see if that stops it...
EDIT: No more reboots since reenabling mobile data always on...weird
I've had the always on data feature turned off since day one to conserve battery life and i had not experienced the random shut offs until yesterday. Since yesterday however my phone has restarted itself no less than 20 times. Several times while I was sleeping so this is defiantly a real problem but I dont think its related to settings. ill be contacting HTC tonight
I have had always data off, ticked it on this morn. And started getting the reset issue...
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Sent via the XDA Tapatalk App
Random restarts are often indicative of the battery not sitting in properly.
Remove the battery. Scratch up the contacts. Insert back firmly...
I am also having this same issue. I turned my phone off this morning because i wouldn't be using it and then i turned it back on in the afternoon and then my phone just started randomly restarting itself. There is no rhyme or reason to it. It has just been happening all by itself. It has probably happened 10 times in the last 4.5 hours.
I took the battery out for a minute and put it back in to see if it will stop the issue, but i'll have to wait and see. However, when i did turn the phone back on i got a weird pop-up message on the main screen that said something to the effect of, "Operational failure, please use su command." Then it faded away. Anyone know what that means?
As mentioned above, turning always-on mobile back on, took care of my restart issue.
heed316 said:
So far today, my Evo has reset itself about 4 times. That is within the past hour and a half. I've had it since Monday and had no other issues with it doing this until today. The only app that was added in the past 24hrs was the Wireless Tether for Root app. I don't know what or why this is happening. I've just uninstalled Unrevoked, Superuser Permissions, the Overclock Widget, and the Wireless Tether to see if that is causing the issues. Anyone else have anything similar to this happening?
Also, I changed the "always on mobile data" setting to off yesterday. That increased my battery life dramatically. I was able to leave the phone on for a solid 11hrs with it still having 60% charge left. Then today, before I changed any settings at all, unplugging the phone from the charger for about 2hrs has resulted me in being down to 45% battery. Could mobile data always on being off cause the rebooting issue?
Click to expand...
Click to collapse
I'm getting the same issue. At first i thought it was ATK, so i uninstalled that. Then I though it was lookout, so I disabled that. But it still keeps happening. I have mobile data off too, but for days, and it hasn't affected it one way or the other.
The odd thing is, I was running xiiLive Lite last night streaming the radio all night, and my phone stayed up the whole time, while plugged in (at least 8 hours).
I don't know what the deal is, but my phone goes about 24-48 hours without a spontaneous reboot, and then it will start doing it 4-6 times a day. Anyone have a good logging tool would be nice, as I'm somewhat new to Android.
Thanks!
Tigger
tigger2u said:
I'm getting the same issue. At first i thought it was ATK, so i uninstalled that. Then I though it was lookout, so I disabled that. But it still keeps happening. I have mobile data off too, but for days, and it hasn't affected it one way or the other.
The odd thing is, I was running xiiLive Lite last night streaming the radio all night, and my phone stayed up the whole time, while plugged in (at least 8 hours).
I don't know what the deal is, but my phone goes about 24-48 hours without a spontaneous reboot, and then it will start doing it 4-6 times a day. Anyone have a good logging tool would be nice, as I'm somewhat new to Android.
Thanks!
Tigger
Click to expand...
Click to collapse
I had mobile data off for a few days with no reset issues. Then I installed a few apps from the market (not the ones you mentioned) and then the resets started. I uninstalled the newest apps but the resets kept happening. Then I turned mobile data back on and no more resets in the last 24 hours.
my evo is randomly rebooting and I never modified the settings that some of you are talking about. My also gives me random issues where when i try to open an app it will open for a split second and close? I am also having my phone lock up on me several times a day and i have to pull the battery to reboot it! I took it back to the sprint store and they insisted on reloading the software on the phone and it made no difference.... does anyone have any suggestions or similar issues?
rooder said:
my evo is randomly rebooting and I never modified the settings that some of you are talking about. My also gives me random issues where when i try to open an app it will open for a split second and close? I am also having my phone lock up on me several times a day and i have to pull the battery to reboot it! I took it back to the sprint store and they insisted on reloading the software on the phone and it made no difference.... does anyone have any suggestions or similar issues?
Click to expand...
Click to collapse
I had the apps closing after a split sec too but I found out that it was for apps that didn't play nice with the snapdragon cpu; like the Gameloft game Nova and a few of their other titles.
for me its stock apps like the navigator, video player etc. I am thinking i might have a defective unit.
rooder said:
for me its stock apps like the navigator, video player etc. I am thinking i might have a defective unit.
Click to expand...
Click to collapse
Yup! That does sound strange! Did you root your phone? I'm rooted and all the stock apps that I've tried, seem to open and work fine.
nope! not rooted, 100% how it was out of the box. Luckily my pre was still active so i video taped it freezing up and stuff so im going to show the tech at the sprint store so hopefully they can order my replacement.
I also have a fully stock phone, some apps installed, but none recently, and yesterday it rebooted itself, twice more today.
I haven't changed the settings mentioned earlier, and haven't done anything I can think of that would cause the rebooting.
I am also having issues where I can't get an IP address on my wireless network, but I'm not sure it's related. I just noticed these 2 problems in the last 2 days, and it's the only thing I can think of that's out of the ordinary from the weeks prior to this happening.
I think I'll take it to Sprint tomorrow and see what they have to say.
Keep us updated on what happens. It seems to take a day or two for symptoms to start, but when they do it goes crazy rebooting!
...more discussion on this issue has been going on here too: http://forum.xda-developers.com/showthread.php?t=702379
I'm not a professional android user and don't know much about it yet, but mine's rebooted a few times as well. I haven't rooted my phone but the ONE thing that seemed to have resolved the continuing issue is doing a hard reboot:
Menu > Settings > Privacy > Factory data reset
It's been 4 days and hasn't rebooted since.
EDIT: It's been 6 days now and still no reboots.
Angry Apps Eating my RAM!
I think what everyone is missing here that maybe the root of the problem is low memory.
I'm not talking about storage on the SD card. I"m talking about the memory the OS has to run.
I've fought long and hard with this low memory problem seeing as I have owned a g1 for almost 2 years.
THERE IS NO REASON THE EVO SHOULD EVER GET DOWN TO UNDER 30MB OF SYSTEM RAM!
I equate this issue to the same issue many people had with Windows computers and applications that start up in the system tray! We don't need most apps to run in the back ground on start up just in case I want to use it. The few seconds of time it shaves off of starting up the app is not worth the slower OS boot up (applies to Windows mainly) or the major slow downs they cause the OS's to have.
I don't need Sprint TV running on boot!
When I used a clean slate scene I still have all of these same issues. Random reboots, slow OS and apps, ect.
I have no idea why Android would allow that much RAM to be used for background apps. I don't understand why we have no way to see what programs run on boot unless using a 3rd party app.
Most apps are so crappy that they run in the background all the time and have no way to toggle if they run on boot and I'm not talking about apps that modify something all the time I"m talking about apps that ONLY need to be running once you open them. An example would be Swipe, I understand the need for that app to run on boot. It modifies the OS keyboard and would need to be running in order to work correctly when ever you enter any text field that pops up the keyboard for input.
An example of programs that don't need to be running on boot or should at least give you an option to toggle boot start up are; Sprint Navigation, Sprint Updater (No idea what this is for), Updater (Android?), Sprint Zone, doubletwist, SprintTV Widget (I'm on the clean slate profile with NO Widgets), VoiceMail (I use Google Voice, is this needed?), Sprint Football Live (It's not even Football season!), MP3 Store (I have yet to use on the EVO but is running just in case, thx), as well as many others.
I have 35 apps running in the back ground! WTF? Thanks ****ty app devs and bloatware Sprint!
Have fun try to find options for each app and figuring out each service to know what it's tied to so that you can have a phone that it powerful and run smoothly.
It really shouldn't be this hard or as much of a pain...
Reeves360 said:
I think what everyone is missing here that maybe the root of the problem is low memory.
I'm not talking about storage on the SD card. I"m talking about the memory the OS has to run.
I've fought long and hard with this low memory problem seeing as I have owned a g1 for almost 2 years.
THERE IS NO REASON THE EVO SHOULD EVER GET DOWN TO UNDER 30MB OF SYSTEM RAM!
I equate this issue to the same issue many people had with Windows computers and applications that start up in the system tray! We don't need most apps to run in the back ground on start up just in case I want to use it. The few seconds of time it shaves off of starting up the app is not worth the slower OS boot up (applies to Windows mainly) or the major slow downs they cause the OS's to have.
I don't need Sprint TV running on boot!
When I used a clean slate scene I still have all of these same issues. Random reboots, slow OS and apps, ect.
I have no idea why Android would allow that much RAM to be used for background apps. I don't understand why we have no way to see what programs run on boot unless using a 3rd party app.
Most apps are so crappy that they run in the background all the time and have no way to toggle if they run on boot and I'm not talking about apps that modify something all the time I"m talking about apps that ONLY need to be running once you open them. An example would be Swipe, I understand the need for that app to run on boot. It modifies the OS keyboard and would need to be running in order to work correctly when ever you enter any text field that pops up the keyboard for input.
An example of programs that don't need to be running on boot or should at least give you an option to toggle boot start up are; Sprint Navigation, Sprint Updater (No idea what this is for), Updater (Android?), Sprint Zone, doubletwist, SprintTV Widget (I'm on the clean slate profile with NO Widgets), VoiceMail (I use Google Voice, is this needed?), Sprint Football Live (It's not even Football season!), MP3 Store (I have yet to use on the EVO but is running just in case, thx), as well as many others.
I have 35 apps running in the back ground! WTF? Thanks ****ty app devs and bloatware Sprint!
Have fun try to find options for each app and figuring out each service to know what it's tied to so that you can have a phone that it powerful and run smoothly.
It really shouldn't be this hard or as much of a pain...
Click to expand...
Click to collapse
This is where I am so lost with Android. I read many blogs saying Android does not need a task killer and using one will only make your system slow down. Well I tried one anyway because it's in my Windows Mobile nature to do so (old habits....). I noticed that I too had 35 or so apps running in the background and I thought that doesn't sound good, I wanna kill them all. But then what Android pros keep telling me is to let them be and that the OS will kill them as needed. But from what you're saying, it sounds like the OS doesn't always do a good enough job. So my confusion and learning process of Android continues......
this is sux... how to fix it?
i tried to do hard reset but still the same problem.
usually it reboots when i'm listening a music but today it has rebooted when i was using simple "light" application...
Sounds like you have a defective phone if it's happening frequently while your phone is awake. I've had the same thing happen one time in six weeks, not enough to call it a problem, but if you're having it daily or more something is wrong with the phone. I'd exchange it if it were me.
Are you still stock?
rom
kernel
launcher
theme
Help us, help you...
good day.
lilirose said:
Sounds like you have a defective phone if it's happening frequently while your phone is awake. I've had the same thing happen one time in six weeks, not enough to call it a problem, but if you're having it daily or more something is wrong with the phone. I'd exchange it if it were me.
Click to expand...
Click to collapse
yeah, almost daily...
i was thinking about exchange but i waited 3 weeks for my device from germany to my country... so if i send them it back i will have to wait another 50-60 days...
chopper the dog said:
Are you still stock?
rom
kernel
launcher
theme
Help us, help you...
good day.
Click to expand...
Click to collapse
yeah, stock, no root, no custom, stock launcher
Well of course try to do a factory reset and very selectively install apps and see if something is causing it. If nothing specific is causing it you're probably looking at a defective device.
Nine times out of ten the reboots are caused by some apps that you are using or that runs in the background. If you wiped your phone and set it up again, do not install apps. DON'T. See if it crashes like that or not. If it still crashes then you likely have a hardware defect of sorts.
Of all apps, stay away from any apps that interfere with Android as a system. Battery life managing apps are by far the worst, for example.
Yeah, kristovaher makes a good point- it could possibly be a rogue app. Avoid not only battery manager apps but also task killers and any other app that supposedly increases battery life. None of them are really necessary or useful anyway.
i have done factory reset
installed only Go Keyboard, turned on unknown sources and usb debugging like i allways do.
copied all my mp3s to the device and was listening a music... and it reseted again...
p.s. btw, sometimes when i'm listening a music and screen is locked, the music starts lagging (slows down)... it plays normal if i press power off button so the screen highlight.
definitely an orange
guys do u really think i should return this?
it will take another 1.5-2 month untill it reachs the shop or return back to me.. not sure if they even will answer via e-mail when i'll ask for relace... i'm not sure but i think it started reboot much after 4.0.2. maybe new 4.0.3 will have positive effect. some people from my local forums also advised me to flash any custom ROM (some of them had such a problem and it helped them, reboots gone... liek they said)
This random reboot has happened to so many people. So please, don't tell him that he got a lemon. You can google up "galaxy nexus random reboot" and see how many complaint of similar issue have been posted. I also got random reboot every two days or so. But if the OP got it every day or more frequently than that, just exchange it.
If you want to proudly say your Gnex does not randomly reboot, EVER, then just use it for phone calls, browsing the internet, and Facebook only.
How often is it happening?
If its more than once a day its certainly defective. That is not normal behavior. If its every few days then deal with it.
It's happened twice under the same set of circumstances:
1. Streaming Pandora
2. Charging
Not sure if they're related but it started happening after upgrading to 4.0.2.
phiquantu said:
This random reboot has happened to so many people. So please, don't tell him that he got a lemon. You can google up "galaxy nexus random reboot" and see how many complaint of similar issue have been posted. I also got random reboot every two days or so. But if the OP got it every day or more frequently than that, just exchange it.
If you want to proudly say your Gnex does not randomly reboot, EVER, then just use it for phone calls, browsing the internet, and Facebook only.
Click to expand...
Click to collapse
I do everything with my gnex, and aside from adw launcher ex, have seen NO reboots in the month I have had it.
Aridon said:
How often is it happening?
If its more than once a day its certainly defective. That is not normal behavior. If its every few days then deal with it.
Click to expand...
Click to collapse
well, last 1.5 weeks after i stopped using NRG player and turned to stock google music player, i had no reboots... but few days ago it started to reboot again.. can't say every day, maybe in 2-3 days but only once per day... mostly when i'm listening a music.
phiquantu said:
This random reboot has happened to so many people. So please, don't tell him that he got a lemon. You can google up "galaxy nexus random reboot" and see how many complaint of similar issue have been posted. I also got random reboot every two days or so. But if the OP got it every day or more frequently than that, just exchange it.
If you want to proudly say your Gnex does not randomly reboot, EVER, then just use it for phone calls, browsing the internet, and Facebook only.
Click to expand...
Click to collapse
if it's mass problem then it's really sad....
why dont you flash 4.0.3 and rule out whether it's 4.0.2 or the phone... if it's the phone i'm assuming you're on GSM, cause if you weren't, you could walk into verizon, switch it out, and have a new one 15 minutes from now.
I had the same problem yesterday, I tought it was a problem with the kaspersky launcher. isn't that a problem of kaspersky?
asheg said:
p.s. btw, sometimes when i'm listening a music and screen is locked, the music starts lagging (slows down)... it plays normal if i press power off button so the screen highlight.
Click to expand...
Click to collapse
This is a known issue with certain encoding bit rates on music files. Enable the EQ music effects and it keeps the cpu speed high enough to negate lag, even when screen is off.
Almost all the complains about reboots are connected with 4.0.2 update. Letw wait for 4.0.3. When I was on 4.0.1 no reboots.
Hi guys, this problem just started to occur. I heard a notification sound from my phone which should have been the email tone but I was busy so i didn't check it. I noticed the sound was a little cut off at the end though. Then almost immediately afterwards, I got the sound for a new SMS. Then I checked my phone but I couldn't see any emails from before although there was a new SMS. When I tried to open the message, it would go into the Messaging app but then it would get stuck on a loading screen when I try to actually enter the message. When I go back to the main messaging screen, I can still see all my past messages, but each time I try to go into one, it'd get stuck on the loading screen. Eventually after maybe 3 minutes it finally went into the newest message i got, but when i tried to send a reply it would act like nothing's happened. The message i typed just disappeared. When I went back to the main messaging screen, I was able to see my message in the previews, but when i go back into that conversation, it would be stuck on the loading screen and now nothing is loading. This is really annoying. I haven't really used my phone in the last 6 hours and before that everything worked perfectly.
On another note, I'm noticing that during the night, my phone uses up about 30% of the battery just on idle. I have wi-fi turned on but is this normal? I only slept for 6 hours...by the way, the battery charging all seemed normal before but now I just plugged in my phone about 1.5 hours ago and it's only increased by about 3 percent...
My phone is not rooted and has been updated recently to the latest version. I also have Lookout Security installed. Any help would really be appreciated!
Update: I just noticed that my phone was blinking red and green one after another. After checking it seems to indicated that it's because it is overheating so i've now disconnected the charger and turned it off. But i can't think why it would be overheating. It's placed on a wooden table away from sunlight and any heat sources and like i mentioned earlier, I haven't really touched it in the last 6 hours so I was definitely not using anything intensive.
Did restarting fix the messaging problem ?
What apps have the highest % for battery use ?
Well, your phone probably was doing something intensive.
Maybe your antivirus was upset by the email or message.
@PhoenixFx: Yeah i did restart the phone which didn't help. I even turned the phone off for 30 minutes which cooled it down but as soon as i turned it back on, it started to get hot again. Whilst it was turned off i had it charging and then when it came back on i noticed the battery percentage increased much more so the battery was definitely fine. The process which used the most power was Viber which was at 9%, there were a couple of other processes but they were all under 5%. I even uninstalled Viber which didn't help. Looking at all the processes that were running, I couldn't see anything that was abnormal.
Well, your phone probably was doing something intensive.
Maybe your antivirus was upset by the email or message.
Click to expand...
Click to collapse
That could be but I don't see why it would. The message was just a regular text message.
Anyways, I have now done a factory reset and it seems to be fine again. But if anyone has ever come across this or know the solution, please let us know so if it happens again, I'll know what to do and it would also help others who experiences the same thing. By the way, how much SHOULD the battery drain overnight with the wifi turned on?
You may have gotten a virus. I got a gmail virus that wiped a lot of my emails and wouldnt let me receive. I know this is about messaging but they are made by google so it is a possibility. I suggest a full restore and to run a virus scan with one of the play store's antiviruses.
Sent from my HTC One X using xda app-developers app
I had the same problem with the messages. They wouldn't open or they would take a lifetime to load and open. Resetting and **** wouldnt work so I did a re-install of my ROM, wouldnt work, so I did factory wipe and started fresh. So far so good.
GWS2012 said:
I had the same problem with the messages. They wouldn't open or they would take a lifetime to load and open. Resetting and **** wouldnt work so I did a re-install of my ROM, wouldnt work, so I did factory wipe and started fresh. So far so good.
Click to expand...
Click to collapse
Yeah I'm not having any issues so far. Of course, it could've been a virus but I scanned my phone regularly with Lookout and also when it happened. Very weird. Anyways, if it happens again, I'll post back. Certainly hope not, this was the second time in a month I had to do a factory reset (last time was when I updated to Sense 4.1 and for some reason it wiped my phone and didn't even do the update. I had to make it download the update again for it to install...)
Ok, it's just happened again. First i heard the notification sound for an email, but then when i turned on the screen, i couldn't see any notifications. Now when i go into my SMS, they take forever (literally) to load. This is really getting pathetic. The amount of problems i've had with this phone, not to mention the constant "loading" screen when i press the home key. FFS, i never had this many problems with my old iPhone 3GS.
Update: I've just done a scan with AVG and Lookout and both turned up nothing. Most likely that this is not a virus related issue then.
this is happening on the stock 2.17 firmware also
no notifications, if you look in the messaging app, new messages are there
i cant understand how htc cant fix this? its been present from 1.28 fw
ruffdogtechy said:
You may have gotten a virus. I got a gmail virus that wiped a lot of my emails and wouldnt let me receive. I know this is about messaging but they are made by google so it is a possibility. I suggest a full restore and to run a virus scan with one of the play store's antiviruses.
Sent from my HTC One X using xda app-developers app
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a gmail virus? care to explain a bit more, like the name of it etc? i did have some problems where it wouldn't sync with the latest version but is now working ok..
If you text a hell of a lot like I do then the problem is the phone is trying to load all of the message threads as fast as possible. Which uses a **** ton of your RAM, hence the 3 minute wait. I current have the HTC one x+ but the phones are basically the same. Here's what i did for the same exact issues.
For constant overheating:
1.Let your phone die.
2.Put your phone in your freezer and let it sit for a few minutes until its pretty cold.
3.Fully charge your phone
4.If you havnt already done so, download the latest update for your phone
5.Turn on and keep the battery saver option on. You do not have to keep the brightness low though
For messaging issues:
Go in your messages and delete all of your old threads to people whom you no longer converse with.
Ok, so like the title says, every 3-4 days I must reboot my phone.
When I play games, the game icon will show up in the lower right corner, I have everything for the game stuff turned off. I can click on the icon and it will ask me to turn on. I back out and it's gone for a few minutes. Mostly until I swipe back, then it will reappear. I can reboot the phone and it will work fine again for a another 3-4 days.
There are other instances that force me to reboot as well, one happened last night. I was scrolling through a local news app and the touch stopped working. I could not scroll up or down, and swiping back did not work. I had to lock the phone and just as the screen went dark, the phone scrolled in the directions I did and it backed out. This only happened when I hit the lock screen.
Is there a fix for this? Has anyone else experienced this?
My phone is rebooted on two to three occasions a month. Others have it more frequently. I wouldn't even say rebooted. Mine just shuts down at random times like other users so I don't know if there's a fix for this. I'm hoping there will be one within an update soon.
Google's absolutely ****ty disregard for their customers and customer service. I'm not Keen on sending a brand new device over to get a refurbished one that isn't guaranteed to solve the issue and most likely guaranteed to come with different issues that my device doesn't have already.
Does it back up to combat this since I have alarms set for work? In case the phone turns off, I don't want to miss work. I use my Google Home Mini speakers, a backup alarm.
thepersona said:
My phone is rebooted on two to three occasions a month. Others have it more frequently. I wouldn't even say rebooted. Mine just shuts down at random times like other users so I don't know if there's a fix for this. I'm hoping there will be one within an update soon.
Google's absolutely ****ty disregard for their customers and customer service. I'm not Keen on sending a brand new device over to get a refurbished one that isn't guaranteed to solve the issue and most likely guaranteed to come with different issues that my device doesn't have already.
Does it back up to combat this since I have alarms set for work? In case the phone turns off, I don't want to miss work. I use my Google Home Mini speakers, a backup alarm.
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Mine does not reboot or shutdown on it own, not once... I have to reboot every so often to keep it functional.
@thepersona My phone doesn't auto reboot either. I'd say do a backup and run https://flash.android.com/welcome to fully Factory Reset the phone and see if that helps (Mine upgraded just fine, but my parents both failed the Dec update and had random issues requiring the use of the Android Flash Tool).
Like the OP I do have to reboot my phone about every 3-4 days, but I don't attribute that just to Google Android, coders have become lax on how tight they keep their code, and I say that because in Windows 10 and Windows 11 you have to reboot every few days as well or see an increase in weird issues.
card13 said:
@thepersona Mine upgraded just fine, but my parents both failed the Dec update and had random issues requiring the use of the Android Flash Tool).
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Just to clarify this, most carriers prevented the December update from releasing as Google has asked them to prevent it from going through, primarily due to an issue with calls dropping.
I always manually update my phone, however, I noticed the call dropping bug one day for about an hour straight.
But aside from this meaningless info, I agree with what you said: Attempt a factory reset and see what happens. I turn my phone off every night and charge it, so I don't notice any issues similar to what OP has mentioned.
thepersona said:
My phone is rebooted on two to three occasions a month. Others have it more frequently. I wouldn't even say rebooted. Mine just shuts down at random times like other users so I don't know if there's a fix for this. I'm hoping there will be one within an update soon.
Google's absolutely ****ty disregard for their customers and customer service. I'm not Keen on sending a brand new device over to get a refurbished one that isn't guaranteed to solve the issue and most likely guaranteed to come with different issues that my device doesn't have already.
Does it back up to combat this since I have alarms set for work? In case the phone turns off, I don't want to miss work. I use my Google Home Mini speakers, a backup alarm.
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Yeah mine did that it would randomly restart once a week no matter what I was doing but I did a factory reset and it hasn't happened since!
wilpang said:
Yeah mine did that it would randomly restart once a week no matter what I was doing but I did a factory reset and it hasn't happened since!
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In your case, was it just a restart? Because mine literally powers off It doesn't reboot again. It shuts down in the middle of the night and I wouldn't know until I wake up when using my phone to figure out it won't turn on. I almost missed work on several occasions because of this lol
thepersona said:
In your case, was it just a restart? Because mine literally powers off It doesn't reboot again. It shuts down in the middle of the night and I wouldn't know until I wake up when using my phone to figure out it won't turn on. I almost missed work on several occasions because of this lol
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Yeah I was lucky and it was only once a week which was tolerable!
Something is definitely not right, hopefully is not a dodgy app but that would be preferable than something unfixable.
Ok guys you are missing my point and question. I DO NOT have the random reboots most have, but I have other issues that no one seem to have. Example, I listen to Spotify over night, I fall asleep to music, but 2 days ago it would randomly pause. At first I thought it was do not disturb that I just turned on, on my watch. It was not. Then I thought I may have been hitting my watch, I took it off and it still paused. I rebooted my phone and it's been fine since, no random pauses. Another example is, I play a game but I have the game dashboard turned off, but there times where the icon will pop up in the lower right. When I go into the settings for it, it shows it's off. When I go back to the game the icon is gone for a few minutes then it reappears. The only way for me to get it to stop showing for a few days is to reboot my phone.
I know you shouldn't have to reboot your phone every few days, and by few I mean sometimes it's 3-4 times a week. That tells me something is wrong.
Are you on the November or December update?
If November, I would try the December one.
Rooted or not rooted?
Either way, I would try a factory refresh and don't restore your apps from backup. Manually install only your most critical apps and see if you have the problem. Even better would be not install any additional apps at all and see if the problem happens. If it doesn't happen, install another small group of your most important apps and test again for long enough. Etc.
If you try thre update and/or factory reset, you could try restoring your cloud backup as normal and see if you have any problems still, but if you do, be prepared to factory reset and try like I mentioned in the above paragraph.
Until you can narrow down if the phone has this problem on the December update before you even change settings and add your favorite apps, then you won't know if it's the phone itself (possibly hardware problem), an app you have installed, a problem particular to a combination of factors including if you're on the November update, or what.
Good luck! Please let us know what happens.
I can tell you that until I updated to the December update I had the kinds of issues you had, where my P6P would malfunction (scrolling, just freezing) and I had to reboot the device. That was the first 6 weeks of using it. But when I updated to the December build, the issues for the most part went away. Hopefully you are on November and can update to December or wait until the January update drops. But I can say that I almost considered returning the phone due to the bugs until the December update resolved everything and it was like a new phone!
Good luck.
darbylonia said:
I can tell you that until I updated to the December update I had the kinds of issues you had, where my P6P would malfunction (scrolling, just freezing) and I had to reboot the device. That was the first 6 weeks of using it. But when I updated to the December build, the issues for the most part went away. Hopefully you are on November and can update to December or wait until the January update drops. But I can say that I almost considered returning the phone due to the bugs until the December update resolved everything and it was like a new phone!
Good luck.
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Awesome!!! This is the kind of news I like to hear..... Just waiting for att to send it through. I checked this morning as my work Verizon Samsung phone got an update.