Some bugs, are they related and can you help me fix them? - Galaxy Note II Q&A, Help & Troubleshooting

Hi guys,
I been experiencing some very annoying bugs with my Note 2 lately so I thought I would share them all with you. First, here is a presentation of the device :
- N7100, second hand one, it fell a few times but I don't think it broke anything on the phone.
- Currently rooted Android 4.1.2
- I have installed Perseus kernel in response to that SDS chip I have... (but my problems were already there before)
Alright, now let's see my problems :
- the BIG one : phone turns off during the night sometimes, it happens like once a week, happened last night. OK, this is very weird because I would say that it is "shut down" if this didn't happen once : the phone looked like it was off but the led was working (green tilting which is my Whatsapp notification). Tried everything usual to turn the screen on but I had to push the power button for some seconds as I do to turn it on, it turned on as usual... important precision I think : I never had to remove the battery, just pushing the power button is enough.
- along with that bug, something weird happened last night. I was happily using wifi at my brother's and decided to sleep so I put the airplane as usual and good night... woke up with phone off as I said, turned it on and I had only 14% battery left, I am SURE I went to sleep with more than 55%... what the heck is my phone doing while I sleep ?!
- some of my apps shortscut disappear... they usually are in the apps so I just have to put them back on the desktop, and here comes the one that disappeared making the one I just added useless -_-'
- I use Viber and when I get a call, the phone won't stop vibrating! I have to turned it off and back on for it to stop.
Alright, now I have to tell you one thing : I am using Automateit and I have this rule "reboot the phone every night at five" and it worked great with my former SG3. I have like ten other rules that shouldn't be responsible for anything with these bugs. Just uninstalled it to make sure it has nothing to do with it. Does all of this remind you of any known bug ?
Here is a screenshot of my battery stats
]http:/ /nsa34.casimages.com/img/2013/12/26/131226025303836204 .png
Massive thanks for any readers and helpers :good:

Related

[Q] Galaxy Nexus keeps turning OFF

I have a problem with my Galaxy Nexus turning OFF at night.
I goto bed at night and open the clock app and click the screen to dim it. When I wake up in the morning the phone is OFF. I have to pull the battery in order to boot. The battery is fully charged.
I returned the phone after this happened twice and received a brand new one. I have the same problem with this new device. I have changed the power socket and the charger yet still the problem persists.
Is anyone else experiencing similar problems?
I have Skype installed and running which maybe the cause. I will keep it OFF for the next few nights to see if this has a positive effect.
Try it without any off your apps installed. If the problem goes away you know it's an app causing the problem. Then start adding them back in batches until the problem re-occurs. Eventually you'll narrow the issue down to one app.
mark_w said:
I have a problem with my Galaxy Nexus turning OFF at night.
I goto bed at night and open the clock app and click the screen to dim it. When I wake up in the morning the phone is OFF. I have to pull the battery in order to boot. The battery is fully charged.
I returned the phone after this happened twice and received a brand new one. I have the same problem with this new device. I have changed the power socket and the charger yet still the problem persists.
Is anyone else experiencing similar problems?
I have Skype installed and running which maybe the cause. I will keep it OFF for the next few nights to see if this has a positive effect.
Click to expand...
Click to collapse
This is happening to me too.
At random times, the phone will refuse to wake from sleep.
Nothing but a battery pull will fix it.
I don't have skype installed.
Have a look at this:
http://forum.xda-developers.com/showthread.php?t=1360880&highlight=sleep+of+death
Mine started today. Really hope this does not keep happening or I need to return this right away. Missed a few phone calls today and didnt realize until I looked down any my phone was just simply black. Will not wake up or do anything at all. You have to pull the battery. Right before this happened my data was dropping non stop about every 5 minutes for an hour.
I'm trying to stay calm because I love this phone, but between the data drops and the phone turning off im loosing patience quick.
This is happening to me as well. With TWO different phones. The first one I returned to Verizon and now its happening on the second one.
Phone will power off while doing random tasks. The two I've noticed is browsing on the stock browser and texting on the stock texting app.
I'm having the same problem. It's happened twice in the 3 days I've had the phone. It hasn't happened while I'm using it, both times it was when the screen was already off -- it just wouldn't waku up. Nothing short of pulling the battery, letting it sit, then powering on would work.
Couldn't have come at a worse time either, my daughter is in the hospital and I get updates from the surgeons via phone. So now I have to check every 5 minutes and make sure the phone is still on.
Phone is bone stock, out-of-the-box.
Sent from my Galaxy Nexus using Tapatalk
i just had my first turned off this morning... my friend's SGN happened 5 days ago too. very unreliable....
I had that happen to me as well. Turns out I forgot that I had an app scheduled to do a backup at like 3 AM.
Sent from Galaxy Nexus
CodenameDroid 1.2 cdma & Franco 14.4
My sgn turned off every night now. Anyone got any ideas why? I turned my verizon backup already.
reboot durring skype call
mark_w said:
I have Skype installed and running which maybe the cause. I will keep it OFF for the next few nights to see if this has a positive effect.
Click to expand...
Click to collapse
it does it when i have skype running too. also i have other other audio apps open. (power amp, tunein, pandora) It's happened twice to me and each time it has been during a skype call while the other apps were running. (in widget form)
shock sensitive in the area right below the camera?
My device just "randomly" switches off (sometimes several times a day). After a long search for a reproducible cause, it seems safe to say that at least some devices seem to be extremely shock sensitive in the area right below the camera (on the back of the device). Even minuscule shocks to this area switch these devices off. Youtube-user 'jardinepatten' demonstrates this problem nicely in a video called "Galaxy Nexus Turning Off".

Green pixels, freeze and battery drain. Anyone else?

I did not have that problem for a long time, it only recently happened. In the morning the device 'froze' for the first time and did not react to any input without the screen turning on.
I took out the battery to restart and everything seemed fine. But later on it happened while I was using the device, certain pixels moved out of place (like a green pixel distortion) and the device froze. Screen turned off soon after. Taking out the battery was the only option.
Now, this is either battery or some other hardware flaw. After restart the battery had been hit with a 20% drop.
Might the device act up by some charging problems? When I am charging the device, I can feel the electric 'buzz' from the docking connectors (the three golden circles).
Also, when it is not charging, I cannot detect it myself, but if I take a strand of hair, the end of it 'sticks' lightly to the screen (and to the docking connector) if I put it close there. I fear like there's some manufacturing flaw there that broke loose.
The device has not dropped once, nor has had any other physical damage happen to it.
Has anyone else had the same symptoms happen?
Sounds like you've hit the same (or similar) issue to others (including me)
Sleep of Death
http://forum.xda-developers.com/showthread.php?t=1360880
I found this issue (or one very much like it) at code.google.com here:
http://code.google.com/p/android/issues/detail?id=22748
jss42 said:
Sounds like you've hit the same (or similar) issue to others (including me)
Sleep of Death
http://forum.xda-developers.com/showthread.php?t=1360880
Click to expand...
Click to collapse
Thank you. I thought it was different from Sleep of Death since the initial symptoms were different from weeks ago when I read that thread, but now reading it this seems correct. This thread can be merged or removed, I'll post in the other thread. Thanks again!
I've had that too, couple days ago using Facebook everything just froze. The keyboard went all buggy and green pixels everywhere. The back of the phone started to warm up phone wouldn't respond in any way.
Tried everything I could try, only option was to pull the battery, once that happened phone wouldn't turn back on!
I gave the phone 5 mins to rest before putting battery back in then it turned on.
My heart was pounding I thought my phone had died!
Thankfully it hasn't happened since
Sent from my Galaxy Nexus using xda premium
It's happened to me multiple times. Less since I turned off the EQ in the Music app, but it's still happening.
Once it happened with the device just sitting there with Tapatalk displaying a list of posts. I wasn't even interacting with it.
I think it's a OS or driver problem and will be fixed in an OTA.
happened to me once, although when it happened I was already pretty low on battery, about 20% left, maybe less.
I was in a settings menu for some app, I can't remember which. But I had the keyboard up, and the green pixels hit, froze, unfroze, green pixels again, froze, and then shut off.
it would not turn on via the power button, so I quickly pulled the batt and put it back after 30 secs or so and powered it up. Batt did not drop any lower than it was, and it worked fine. Plugged it in, recharged overnight, and has been fine ever since.
I'm running 4.0.1 and I don't have anything but apps made by Google on the phone at the moment.
never rooted or unlocked bootloader.
Hopefully 4.0.2 or 4.0.3 fixes this
i realize now that there's no support for 720P AC3 .MKV files on the Nexus yet, but every time i tried the phone would lock up and i'd have to do a battery pull. other then that, i notice if i have Google Music running and attempt to do something else(multi-task) the phone will also lock up.. but then it will reboot on it's own. i also get lag regularly switching views/menus or going from portait/landscape. additionally, the browser(regardless of which one i use) will occasionally just freeze & close by itself.. usually if i try to do a secure login on a site. i will also sometimes get FC's(have seen them for launcher pro & android keyboard)

[Q] Galaxy Nexus wakes up itself from sleep mode

Hi everyone,
I have been having a very annoying problem with my Galaxy Nexus during the past few days. When it enters to sleep mode (after 15 seconds without activity or when I push the power button) it wakes up itself again after 2 to 10 seconds and does not stay into sleep mode: the lock screen is displayed during 15 seconds before a new sleep mode/'wake up state' loop starts again.
It doesn't happen all the time but it does often enough to waste around 8% of battery every hour without me touching my phone.
I searched the forum for solutions and found in other threads that an application could be the source of the problem. I uninstalled every apps but the problem remained. I did a factory reset without installing any app or update after but the problem also remained. I also tried using only Wi-Fi or only 3G for data or switching to flight mode, but it didn't change anything.
Other solutions suggested on other threads, to disable GPS. It did it too, without more success.
I noticed that the problem only occurs when the phone is unplugged. It never happens during loading.
Have you any ideas that could help me to solve the problem?
Thanks a lot in advance,
Julien
Don't know if it helps but I made some screenshoot of BetterBattery Stats results.
Galaxy Nexus - The 'Waking Up' Problem
I love my Galaxy Nexus (I would like to thank Google for giving them away during the I/O 2012). Jelly Bean (the last version of Android) is simply a blast: it is smoother, snappier, sexier, you name it.
As much as I love JB, I still need to play with my devices, and what a better way to play with an Android phone than to root it. After testing a few ROMs, I ended up using Codename Android in combination with Lean Kernel. I advise you guys to have a look at it, it packages an insane number of customization and parameters that will make your phone even better!
The drawback when you hack around with your phone, is that your start feeling guilty when it starts doing random stuff, such as waking up randomly : I would put it in sleep mode (using the power button), and a few seconds (minutes if I happened to be lucky), the phone would wake up on its own, sometimes indicating it was charging when obviously no cable was plugged…
From there started the usual bug chase that many of us know: backup, factory reset, and a complete reinstallation. Unfortunately, in that particular case it would not change a thing and the problem was occuring even more often. It was becoming obvious that my problem came from the hardware…
The usb connector at the bottom of the Galaxy Nexus has a bad habit of bending downward after some time (it varies, depending of your usage). The solution is thus to take a small knife and pushing it upward so it does not touch the bottom metallic plate. Et voila! Your phone will stop waking up by itself, and your frustration will go away with it.
I guess if a lesson can be learned from that experience, it is that the obvious answer is not often the right one; you should also keep a small knife not too far from your Galaxy Nexus.
It´s work fine to me...

[Q] [D2LTE] CM11 Sudden Death issue

Hey All,
I'm currently on the CM11 04/22 nightly, and have made it all the way up to the 04/27 nightly to try and resolve this issue and have not been able to. Basically - the sudden death issue has been hitting me very hard - I can't use my phone at all.
I understand the 04/11 nightly is stable and doesn't have this issue, howevery CyanogenMod does not have this on their website.
Does anyone have this install available? (CM-11-Nightly-20140411-D2LTE.zip)
Thanks so much in advance
SLiK
please explain what you mean by sudden death? thanks
rkant18 said:
please explain what you mean by sudden death? thanks
Click to expand...
Click to collapse
I'll be using the phone (say checking my Instagram or reading a book on Play Books) and the screen may be on for about 5-6 minutes. The phone will suddenly shut off on its own. I'll start it up and then shut down again when the phone is loading. It will also sometimes say it has 1-2% battery when it really has 45% (which is what it shows when I plug the phone in).
Hope this clears it up.
SLiK786 said:
I'll be using the phone (say checking my Instagram or reading a book on Play Books) and the screen may be on for about 5-6 minutes. The phone will suddenly shut off on its own. I'll start it up and then shut down again when the phone is loading. It will also sometimes say it has 1-2% battery when it really has 45% (which is what it shows when I plug the phone in).
Hope this clears it up.
Click to expand...
Click to collapse
I had the same issue a week back. Was the most frustrating thing ever...
I finally narrowed it down to the power button. It actually had to do with the power button switch which is soldered to the motherboard. The power button was super sensative, therefore being engagded at all times, causing the phone to hard shutdown every time I tried to turn the phone on.
How I fixed it:
1. Opened my phone up
2. Broke the switch off
3. Done
Now I use my phone without a functioning power button but it was a quick and free fix so it doesnt bother me.
If I decide to do so in the future, I can also solder a new switch back and get the power button working again.
DO NOTE: This might now be the issue you may be facing, so do your research
Finally, I watched this YT video which showed me how to break the power button switch and eventually fix my phone: https://www.youtube.com/watch?v=3Glllc7bEJs
Good Luck
imcol said:
I had the same issue a week back. Was the most frustrating thing ever...
I finally narrowed it down to the power button. It actually had to do with the power button switch which is soldered to the motherboard. The power button was super sensative, therefore being engagded at all times, causing the phone to hard shutdown every time I tried to turn the phone on.
How I fixed it:
1. Opened my phone up
2. Broke the switch off
3. Done
Now I use my phone without a functioning power button but it was a quick and free fix so it doesnt bother me.
If I decide to do so in the future, I can also solder a new switch back and get the power button working again.
DO NOTE: This might now be the issue you may be facing, so do your research
Finally, I watched this YT video which showed me how to break the power button switch and eventually fix my phone:
Good Luck
Click to expand...
Click to collapse
I'm fairly confident that this isn't the power switch. And if it were I'm not sure how comfortable I would feel breaking the power switch off.
The thing that begs me to think this is a software issue is that I'll have 45% battery, the phone will die, and then I'll try to turn the phone on again only for it to tell me I have 1% battery left. I'll put the phone on charge (after it dies again) and it will say charging - 45%.
Anyway I've rolled back a few updates and it seems to be fairly usable now...
Try cleaning the USB port real well and don't use a cheap cable. Use a needle and make sure there is no lint packed in there. These things can cause the phone to cycle itself even when not plugged in. I've fixed several doing exactly what you describe.

LG G3 D855 - Rebooting when not charging

I have an odd problem with my phone.
All of a sudden the phone would automatically shut down and reboot when it's not plugged into a charger.
IF FROM BEING POWERED OFF
It shows the LG logo, stays there then shuts down and reboots to do the same thing over and over again.
IF POWERED ON THEN CHARGER REMOVED
it will stay on for a random amount of time, but not more than a minute. it will function properly for awhile then shut down, reboot and do the same thing as above.
IF WHILE BEING CHARGED
it works normally. i can do anything on the phone like theres no problem.
even stranger:
i did a factory reset, and it did so without a problem. when it finally rebooted and it shows the first few options (language and accessibility) when setting up the phone, it stays on for a long time - as soon as i touch the screen though it powers off and reboots again. i was able to set things up again while the phone was plugged in.
now i cant use it without the phone being charged.
*additional note:
it may be related but this started the other day when i went out for my daily jogging routine. I usually keep it in my front shorts pocket while i listen to music. about 40 minutes in and i realized my music stopped - when i checked the phone it rebooted by itself. maybe it got wet by a bit? when i took it out of my pocket it was pretty dry though - it wasnt like it was dunked in a glass of water or anything.
I checked online and some have reported having the same problem and changing batteries worked. i just dont want to waste money on something that might not even fix the phone.
You need a new battery i believe, had a problem like that with a family members G3 - battery replaced, fixed - otherwise it would turn off randomly/when doing anything that is considered intensive (touching the screen counts)
manor7777 said:
You need a new battery i believe, had a problem like that with a family members G3 - battery replaced, fixed - otherwise it would turn off randomly/when doing anything that is considered intensive (touching the screen counts)
Click to expand...
Click to collapse
just saw your reply now, thanks for taking the time to reply.
i did a lot of research when the problem arose, tried factory resetting, switching roms (to stock and custom) and nothing worked - asked around and it seems it WAS the battery all along. now it works perfectly and it lasts much longer than before.
kulapips said:
just saw your reply now, thanks for taking the time to reply.
i did a lot of research when the problem arose, tried factory resetting, switching roms (to stock and custom) and nothing worked - asked around and it seems it WAS the battery all along. now it works perfectly and it lasts much longer than before.
Click to expand...
Click to collapse
There is a lot information about reboot , so you much research much more.
kulapips said:
I have an odd problem with my phone.
All of a sudden the phone would automatically shut down and reboot when it's not plugged into a charger.
IF FROM BEING POWERED OFF
It shows the LG logo, stays there then shuts down and reboots to do the same thing over and over again.
IF POWERED ON THEN CHARGER REMOVED
it will stay on for a random amount of time, but not more than a minute. it will function properly for awhile then shut down, reboot and do the same thing as above.
IF WHILE BEING CHARGED
it works normally. i can do anything on the phone like theres no problem.
even stranger:
i did a factory reset, and it did so without a problem. when it finally rebooted and it shows the first few options (language and accessibility) when setting up the phone, it stays on for a long time - as soon as i touch the screen though it powers off and reboots again. i was able to set things up again while the phone was plugged in.
now i cant use it without the phone being charged.
*additional note:
it may be related but this started the other day when i went out for my daily jogging routine. I usually keep it in my front shorts pocket while i listen to music. about 40 minutes in and i realized my music stopped - when i checked the phone it rebooted by itself. maybe it got wet by a bit? when i took it out of my pocket it was pretty dry though - it wasnt like it was dunked in a glass of water or anything.
I checked online and some have reported having the same problem and changing batteries worked. i just dont want to waste money on something that might not even fix the phone.
Click to expand...
Click to collapse
Hey, I had exactly the same problem. Did everything but no use. Then i changed the battery and voila no restarts or power shut down since 4 days.

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