[Q] Can't update Drivers - Nexus 7 (2013) Q&A

Hey guys,
I've been wary to flash the ROM of my Nexus 7, as it actually boots into the normal OS and does everything fine.
The basic problem is that I can't transfer anything to and from the device over USB. USB debugging is on and I have tried PTP and MTP.
One of the solutions I have been looking at is bad drivers on Windows' part, and that is where I am currently blocked. If USB debugging is off, Windows refuses to acknowledge my tablet's existence. If debugging is on, some drivers from Microsoft automatically install and the tablet is labeled as "unknown device".
My USB controller is up to date with the correct drivers provided by ASUS for my motherboard (ASUS Z87-A). I recently re-installed Windows 7 to put it on a larger SSD, and with this same motherboard, it now does not detect correctly.
If I try to uninstall the "unkown device" it simply disappears until I unplug and replug in the tablet. If I try to manually direct it to the correct drivers, it tells me that the USB drivers are incompatible with my device. The USB drivers are the ones downloaded directly from Google.
I can still access the fastloader.
If you need more information, just let me know.

Allane176 said:
Hey guys,
I've been wary to flash the ROM of my Nexus 7, as it actually boots into the normal OS and does everything fine.
The basic problem is that I can't transfer anything to and from the device over USB. USB debugging is on and I have tried PTP and MTP.
One of the solutions I have been looking at is bad drivers on Windows' part, and that is where I am currently blocked. If USB debugging is off, Windows refuses to acknowledge my tablet's existence. If debugging is on, some drivers from Microsoft automatically install and the tablet is labeled as "unknown device".
My USB controller is up to date with the correct drivers provided by ASUS for my motherboard (ASUS Z87-A). I recently re-installed Windows 7 to put it on a larger SSD, and with this same motherboard, it now does not detect correctly.
If I try to uninstall the "unkown device" it simply disappears until I unplug and replug in the tablet. If I try to manually direct it to the correct drivers, it tells me that the USB drivers are incompatible with my device. The USB drivers are the ones downloaded directly from Google.
I can still access the fastloader.
If you need more information, just let me know.
Click to expand...
Click to collapse
When you first got the device, did you go straight into fastboot without booting it and plugging it in while in Android? Does that question even make sense?

Allane176 said:
Hey guys,
I've been wary to flash the ROM of my Nexus 7, as it actually boots into the normal OS and does everything fine.
The basic problem is that I can't transfer anything to and from the device over USB. USB debugging is on and I have tried PTP and MTP.
One of the solutions I have been looking at is bad drivers on Windows' part, and that is where I am currently blocked. If USB debugging is off, Windows refuses to acknowledge my tablet's existence. If debugging is on, some drivers from Microsoft automatically install and the tablet is labeled as "unknown device".
My USB controller is up to date with the correct drivers provided by ASUS for my motherboard (ASUS Z87-A). I recently re-installed Windows 7 to put it on a larger SSD, and with this same motherboard, it now does not detect correctly.
If I try to uninstall the "unkown device" it simply disappears until I unplug and replug in the tablet. If I try to manually direct it to the correct drivers, it tells me that the USB drivers are incompatible with my device. The USB drivers are the ones downloaded directly from Google.
I can still access the fastloader.
If you need more information, just let me know.
Click to expand...
Click to collapse
Use this as a possible quick-fix (not all mode combinations will work right): http://download.clockworkmod.com/test/UniversalAdbDriverSetup6.msi, then reboot.
Use this as a more complete fix (recommended in your case): http://forum.xda-developers.com/showthread.php?p=50253887#post50253887

Aerowinder said:
When you first got the device, did you go straight into fastboot without booting it and plugging it in while in Android? Does that question even make sense?
Click to expand...
Click to collapse
That would have been roughly a year ago. I believe I did boot straight into the OS.
mdamaged said:
Use this as a possible quick-fix (not all mode combinations will work right): http://download.clockworkmod.com/test/UniversalAdbDriverSetup6.msi, then reboot.
Use this as a more complete fix (recommended in your case): http://forum.xda-developers.com/showthread.php?p=50253887#post50253887
Click to expand...
Click to collapse
To the first quick-fix, the ADB drivers are installed, but they are not the drivers that are utilized when the Nexus 7 is plugged in. Like I said, it instantly installs some generic Microsoft drivers, and refuses to recognize the ABD drivers are compatible for the device.
As such I can't even begin with option 2.

Allane176 said:
That would have been roughly a year ago. I believe I did boot straight into the OS.
To the first quick-fix, the ADB drivers are installed, but they are not the drivers that are utilized when the Nexus 7 is plugged in. Like I said, it instantly installs some generic Microsoft drivers, and refuses to recognize the ABD drivers are compatible for the device.
As such I can't even begin with option 2.
Click to expand...
Click to collapse
With the device plugged in, go into device manager and find the device, uninstall that device, and make sure you check the box to uninstall the drivers from the system, then leaving the N7 plugged in to the PC, reboot the N7, as it comes up it should redetect, it's important to leave the device plugged in while it is rebooting.

mdamaged said:
With the device plugged in, go into device manager and find the device, uninstall that device, and make sure you check the box to uninstall the drivers from the system, then leaving the N7 plugged in to the PC, reboot the N7, as it comes up it should redetect, it's important to leave the device plugged in while it is rebooting.
Click to expand...
Click to collapse
There is no check box to uninstall the drivers: imgur.com/PhL4UNt
Where "unknown device" is my N7. Still, I tried rebooting it while leaving it plugged in, and it would not recognize correctly.

Allane176 said:
There is no check box to uninstall the drivers: imgur.com/PhL4UNt
Where "unknown device" is my N7. Still, I tried rebooting it while leaving it plugged in, and it would not recognize correctly.
Click to expand...
Click to collapse
You may want to make sure you are not using a hub or USB 3.0 port for this btw.
Put the device into in MTP mode with debugging on, unplug the device, then download these, unzip them somewhere, right click on the unknown device associated with your Nexux 7, click Update driver software, click "Browse my computer", navigate to where you saved the unzipped contents, and select usb_driver folder, let it do its thing, reboot your PC. Plug the device back in, preferably into a different USB port then what you have been using, it should then show up as a Google ADB driver (or similar), you can test it with the command: adb devices see if that works, if not, leave the device plugged in, and reboot the device.
Let me know if that works or not, and I will continue in a new post.

mdamaged said:
You may want to make sure you are not using a hub or USB 3.0 port for this btw.
Put the device into in MTP mode with debugging on, unplug the device, then download, unzip them somewhere, right click on the unknown device associated with your Nexux 7, click Update driver software, click "Browse my computer", navigate to where you saved the unzipped contents, and select usb_driver folder, let it do its thing, reboot your PC. Plug the device back in, preferably into a different USB port then what you have been using, it should then show up as a Google ADB driver (or similar), you can test it with the command: adb devices see if that works, if not, leave the device plugged in, and reboot the device.
Let me know if that works or not, and I will continue in a new post.
Click to expand...
Click to collapse
Ok, plugged directly into a USB 2.0 port at the back of my motherboard. Recognized as Unknown Device when plugged in, disappears completely when unplugged.
So, here's exactly what I did: Plugged in device -> clicked on "Update Driver software" -> unplugged device -> Browse my computer for driver software -> directed to correct location -> replies: "The best driver software for your device is already installed", and it is not using the ADB drivers.
Going into "Driver Details" tells me that there are no drivers that have been installed.

Allane176 said:
Ok, plugged directly into a USB 2.0 port at the back of my motherboard. Recognized as Unknown Device when plugged in, disappears completely when unplugged.
So, here's exactly what I did: Plugged in device -> clicked on "Update Driver software" -> unplugged device -> Browse my computer for driver software -> directed to correct location -> replies: "The best driver software for your device is already installed", and it is not using the ADB drivers.
Going into "Driver Details" tells me that there are no drivers that have been installed.
Click to expand...
Click to collapse
Don't unplug the device, do like this, put it in MTP/debug on, leave it plugged in, "Update Driver software" -> Browse my computer for driver software -> direct to correct location.
I know my method works, I've done it to that laptop, my htpc, and my gaming rig flawlessly.
You may have to use a tool to remove all instances of those drivers and reboot, Wugs toolkit has the app, let me see if I can find the direct download for the app or you can just download and install Wugs Toolkit.
Here is the app, but I'd still recommend you install Wugs NRT, as the kit has a walk-through telling you which device IDs to look for to remove. Here is the actual tool wugs uses: http://www.nirsoft.net/utils/usb_devices_view.html, but again, unless you know which ones to remove, you're better off using Wugs tool kit device drivers walkthrough built into NRT.

mdamaged said:
Don't unplug the device, do like this, put it in MTP/debug on, leave it plugged in, "Update Driver software" -> Browse my computer for driver software -> direct to correct location.
I know my method works, I've done it to that laptop, my htpc, and my gaming rig flawlessly.
You may have to use a tool to remove all instances of those drivers and reboot, Wugs toolkit has the app, let me see if I can find the direct download for the app or you can just download and install Wugs Toolkit.
Here is the app, but I'd still recommend you install ], as the kit has a walk-through telling you which device IDs to look for to remove. Here is the actual tool wugs uses: , but again, unless you know which ones to remove, you're better off using Wugs tool kit device drivers walkthrough built into NRT.
Click to expand...
Click to collapse
Well, NRT is precisely where I started this whole thing.
Here is a picture detailing where the Nexus 7 is connected, and for reference, ALL the USB ports on my case, be it at the front or from the motherboard, are controlled by a hub: imgur.com/pP5ZbMv
Every other device's location is described as "Location 0" except for the Nexus 7 when it's connected.
Unfortunately at this point I'm probably just going to use Dropbox to transfer files when I need to.

Allane176 said:
Well, NRT is precisely where I started this whole thing.
Here is a picture detailing where the Nexus 7 is connected, and for reference, ALL the USB ports on my case, be it at the front or from the motherboard, are controlled by a hub: imgur.com/pP5ZbMv
Every other device's location is described as "Location 0" except for the Nexus 7 when it's connected.
Unfortunately at this point I'm probably just going to use Dropbox to transfer files when I need to.
Click to expand...
Click to collapse
I guess something is trashed in your system, maybe using a previous motherboard driver would work, dunno, sorry it didn't work out.

mdamaged said:
I guess something is trashed in your system, maybe using a previous motherboard driver would work, dunno, sorry it didn't work out.
Click to expand...
Click to collapse
Well thank you very much anyway. I'm sorry I couldn't have been more clear initially.

Allane176 said:
Well thank you very much anyway. I'm sorry I couldn't have been more clear initially.
Click to expand...
Click to collapse
No problem, maybe you'll work on it again and you'll figure it out. Also, you can use airdroid for transfer of files, I hear it works really well.

Related

Windows 7 - Installing ADB

Ok, I've just upgraded to windows 7. I was pretty psyched about the whole thing, and my computer seems like a whole new machine, coming from XP 32 bit.
So one thing I'm attempting to get adb to work with my phone. Heres my first problem - right off the bat, my computer doesnt recognize my phone as anything but an unknown device. YES I'VE TRIED DEBUGGING, DISK DRIVE, ETC., but nothing works.
I go to device manager, all I see is unknown device. Ok fine. I download the adb files that allow you to download the Android 2.1 thing and usb drivers. Still nothing works. I go to device manager, try to update the drivers for said "unkown device" and i get a message "the drivers are the newest up to date" or something. I try downloading the 64-bit HTC Hero drivers, same thing. I download and install HTC Sync, same thing.
I get this message when I plug the phone in...
"USB Device not recognized
One of the usb devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message"
So my question is, how do i get my computer to recognize my phone, even as storage device??
jasongthang said:
Ok, I've just upgraded to windows 7. I was pretty psyched about the whole thing, and my computer seems like a whole new machine, coming from XP 32 bit.
So one thing I'm attempting to get adb to work with my phone. Heres my first problem - right off the bat, my computer doesnt recognize my phone as anything but an unknown device. YES I'VE TRIED DEBUGGING, DISK DRIVE, ETC., but nothing works.
I go to device manager, all I see is unknown device. Ok fine. I download the adb files that allow you to download the Android 2.1 thing and usb drivers. Still nothing works. I go to device manager, try to update the drivers for said "unkown device" and i get a message "the drivers are the newest up to date" or something. I try downloading the 64-bit HTC Hero drivers, same thing. I download and install HTC Sync, same thing.
I get this message when I plug the phone in...
"USB Device not recognized
One of the usb devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message"
So my question is, how do i get my computer to recognize my phone, even as storage device??
Click to expand...
Click to collapse
try uninstalling htc sync and using a different usb port. does that work?
And to address how to get it to recognize as a drive, when you plug it in you should be presented with options where you can make it a disk drive. Or pull down your notification bar and change the type.
elegantai said:
And to address how to get it to recognize as a drive, when you plug it in you should be presented with options where you can make it a disk drive. Or pull down your notification bar and change the type.
Click to expand...
Click to collapse
On the phone yes, I can select a different type. On my computer, I just get that unknown device message.
And out of the blue I just tried a different USB port, and now it works as a storage device.
Did you restart the computer after installing the drivers? Sometimes mine gets a little goofy like that.
jasongthang said:
On the phone yes, I can select a different type. On my computer, I just get that unknown device message.
And out of the blue I just tried a different USB port, and now it works as a storage device.
Click to expand...
Click to collapse
i had that issue with one of my usb ports too. i think sometimes a bank of usb ports are used as basically a usb hub, and the evo doesn't like that, from what i understand.
Reboot comp, reboot EVO. Connect 'em, and then go into Device Manager, uninstall the "unknown device" (EVO), and then have it scan for new devices. Now, when it says scanning for drivers (or something to that effect) look for an advanced or "skip checking Windows Update for drivers" option. Then navigate to the ADB drivers in the Android SDK and tell it to use those. Make sure you have USB Debugging turned on, and EVO's set for "Charging Only".
If that still doesn't work, then there's an incompatibility with your computer's USB controller and Win7.
drmacinyasha said:
Reboot comp, reboot EVO. Connect 'em, and then go into Device Manager, uninstall the "unknown device" (EVO), and then have it scan for new devices. Now, when it says scanning for drivers (or something to that effect) look for an advanced or "skip checking Windows Update for drivers" option. Then navigate to the ADB drivers in the Android SDK and tell it to use those. Make sure you have USB Debugging turned on, and EVO's set for "Charging Only".
If that still doesn't work, then there's an incompatibility with your computer's USB controller and Win7.
Click to expand...
Click to collapse
lol, I did all that a few times, but im sure its not an incompatibility issue. probably just a skipped step somewhere.
jasongthang said:
lol, I did all that a few times, but im sure its not an incompatibility issue. probably just a skipped step somewhere.
Click to expand...
Click to collapse
If your computer is old enough, incompatibility is a possibility. See if there's other ports you can use, like on a different side of the case. Also, what brand computer?
--Swyped from my EVO using XDA App.
drmacinyasha said:
If your computer is old enough, incompatibility is a possibility. See if there's other ports you can use, like on a different side of the case. Also, what brand computer?
--Swyped from my EVO using XDA App.
Click to expand...
Click to collapse
stop! lol its fine. it works. i guess i should have stated that i've been on these forums for quite a while, and have flashed and rooted a few different phones using this computer, but with xp.
i just switched to windows 7, and of course lost all my drivers, and everything I had saved would have to be switched to 64-bit. I just couldnt get anything to work, but it seems to work now.
and I dont know what brand necessarily this computer is. i built it. I do have a dell keyboard though.

Device not detected.

Ok so I'm trying to flash L. All of my drivers are updated, I downloaded them again and installed just to be sure, but when I have my Nexus plugged in it still isn't detected, and yes USB debugging is on. I tried adb reboot bootloader and nothing, then I manually went into the bootloader and typed the flash-all command and it stayed stuck on waiting for device. Very frustrating, any help is appreciated.
C-4Nati said:
Ok so I'm trying to flash L. All of my drivers are updated, I downloaded them again and installed just to be sure, but when I have my Nexus plugged in it still isn't detected, and yes USB debugging is on. I tried adb reboot bootloader and nothing, then I manually went into the bootloader and typed the flash-all command and it stayed stuck on waiting for device. Very frustrating, any help is appreciated.
Click to expand...
Click to collapse
Try changing to PTP.
FWIW, I solved my driver issue this way. And mine works with ptp, mtp, debugging on or off.
You can also try using Koushs drivers, but it only is a half-measure fix.
Also sometimes you have to revoke usb auths, and unlock the device and look for the key fingerprint prompt when you first plug it into usb, and reaccept it.
mdamaged said:
Try changing to PTP.
FWIW, I solved my driver issue this way. And mine works with ptp, mtp, debugging on or off.
You can also try using Koushs drivers, but it only is a half-measure fix.
Also sometimes you have to revoke usb auths, and unlock the device and look for the key fingerprint prompt when you first plug it into usb, and reaccept it.
Click to expand...
Click to collapse
Didn't work, followed your steps in the other thread. I guess I'll just have to wait until a flashable zip for L :/
edit- And btw I tried it on both of my hard drives, one with windows 8 and one with windows 7, didn't work on either.
C-4Nati said:
Ok so I'm trying to flash L. All of my drivers are updated, I downloaded them again and installed just to be sure, but when I have my Nexus plugged in it still isn't detected, and yes USB debugging is on. I tried adb reboot bootloader and nothing, then I manually went into the bootloader and typed the flash-all command and it stayed stuck on waiting for device. Very frustrating, any help is appreciated.
Click to expand...
Click to collapse
These are the steps that I've used and have never had any problems with drivers. My brother had the same problem that your having a while back and these steps cleared up his driver problems. Maybe it's worth a shot.
First of all I NEVER let windows automatically install drivers except for a very short time period after a clean install of windows. It makes life easier if windows doesn't jump the gun and try to install what it thinks will work. I always get drivers directly from the manufacturer. After you stop windows from trying to do it's automatic driver install thing plug in your N7 to your computer and open device manager (I usually just type dev in the start search box of W7), find your device, right click and choose Uninstall, check the box for Delete the driver software for this device. When it finishes doing that reboot your computer and unplug your N7. Once your computer has completely booted back up plug in your N7 and open the device manager again. Find your N7 again, right click Update driver software then choose Browse my computer. Find your folder (including the subfolders) with the drivers and let it install, once it finishes unplug your N7 for a few seconds then plug it back in and hopefully it should be all good. If your want it I have a copy of the usb drivers at dropbox from my recently updated sdk install. I would just extract the folder and point the install to the whole folder, if you included subfolders at the install it will find what it needs inside the folder. Make sure you authorize your computer with usb debugging. Good luck! ; )
wantabe said:
These are the steps that I've used and have never had any problems with drivers. My brother had the same problem that your having a while back and these steps cleared up his driver problems. Maybe it's worth a shot.
First of all I NEVER let windows automatically install drivers except for a very short time period after a clean install of windows. It makes life easier if windows doesn't jump the gun and try to install what it thinks will work. I always get drivers directly from the manufacturer. After you stop windows from trying to do it's automatic driver install thing plug in your N7 to your computer and open device manager (I usually just type dev in the start search box of W7), find your device, right click and choose Uninstall, check the box for Delete the driver software for this device. When it finishes doing that reboot your computer and unplug your N7. Once your computer has completely booted back up plug in your N7 and open the device manager again. Find your N7 again, right click Update driver software then choose Browse my computer. Find your folder (including the subfolders) with the drivers and let it install, once it finishes unplug your N7 for a few seconds then plug it back in and hopefully it should be all good. If your want it I have a copy of the usb drivers at dropbox from my recently updated sdk install. I would just extract the folder and point the install to the whole folder, if you included subfolders at the install it will find what it needs inside the folder. Make sure you authorize your computer with usb debugging. Good luck! ; )
Click to expand...
Click to collapse
Thanks mate, didn't work though so I'm not sure what is going on. I'll just wait until zips get created but thanks for the help guys.

[Q] My 8.4 wifi can't connect to windows 7 pc

I have recently root my samsung tab pro 8.4 wifi version. Everything seems to work well, except USB connection to my windows7 desktop. I installed the latest version of Samsung usb driver (download from Samsung's web site for my device). Whenever I connect it, media device mode, the "installing device driver software" icon spins for couple of minutes, then I got the error of "Device driver software was not successfully installed" . In the detail dialog window, it says "MTP USB Device" failed with a red cross. what did I do wrong? thanks.
I have tried several different USB 2 ports on my computers. Also I have Developer mode turned on, with or w/o USB debugging checked. Nothing seems to work. Also the camera mode doesn't work either.
Did you install kies 3 from samsung?, this should install all the drivers you need.
http://www.samsung.com/us/kies/
I tried with this version of kies from samsung's website, not working. Got the same failed to install device driver message.
In windows device mananger, it shows a MTP USB device with yellow "!" mark on it. If I try to update driver from here with the driver installed on my computer, it says I have the latest driver installed already.
dealcrack said:
I tried with this version of kies from samsung's website, not working. Got the same failed to install device driver message.
In windows device mananger, it shows a MTP USB device with yellow "!" mark on it. If I try to update driver from here with the driver installed on my computer, it says I have the latest driver installed already.
Click to expand...
Click to collapse
Try going to Device Manager in Windows, find the device, pick the option to select from the drivers on the computer, then pick the "USB MTP drivers" (generic, not Samsung) and see if that helps.
redpoint73 said:
Try going to Device Manager in Windows, find the device, pick the option to select from the drivers on the computer, then pick the "USB MTP drivers" (generic, not Samsung) and see if that helps.
Click to expand...
Click to collapse
thanks for your help. I tried your suggestion, and
I went to the Device Manager, and select the "MTP USB Device" with yellow "!" mark, choose this menu,
Update driver software->Browse my computer for driver software->let me pick from a list of device drivers on my computer
I see two drivers, however either works for my 8.4 pad. It says "This device cannot start (code 10)"
Also when I open the properties for this device in device manager, it shows its driver running is from Microsoft, driver version 6.1.7600.16385. Should be a driver from Samsung?
dealcrack said:
thanks for your help. I tried your suggestion, and
I went to the Device Manager, and select the "MTP USB Device" with yellow "!" mark, choose this menu,
Update driver software->Browse my computer for driver software->let me pick from a list of device drivers on my computer
I see two drivers, however either works for my 8.4 pad. It says "This device cannot start (code 10)"
Also when I open the properties for this device in device manager, it shows its driver running is from Microsoft, driver version 6.1.7600.16385. Should be a driver from Samsung?
Click to expand...
Click to collapse
Are you running stock TouchWiz ROM? Just to be sure.
Otherwise you could remove all your USB drivers related to Android and start from scratch with just the Sammy driver. I had to do that for my previous OnePlus One, it just wouldn't connect. It chose a wrong driver each time I hooked it up so I had to just remove those from the driver store and then make it choose another one. That was for ADB thought, but I guess it couldn't hurt to try anyways.
The reason I'm mentioning if you're on stock ROM is because this morning, on CM nightly 01-24 I had some troubles with my tablet being read by Windows, it was fixed in 26 so.. Just wanted to mention it.
CuraeL said:
Are you running stock TouchWiz ROM? Just to be sure.
Otherwise you could remove all your USB drivers related to Android and start from scratch with just the Sammy driver. I had to do that for my previous OnePlus One, it just wouldn't connect. It chose a wrong driver each time I hooked it up so I had to just remove those from the driver store and then make it choose another one. That was for ADB thought, but I guess it couldn't hurt to try anyways.
The reason I'm mentioning if you're on stock ROM is because this morning, on CM nightly 01-24 I had some troubles with my tablet being read by Windows, it was fixed in 26 so.. Just wanted to mention it.
Click to expand...
Click to collapse
Yes, I am on the stock TouchWiz ROM, but I rooted it following steps from one thread in this forum. Before rooting, I was able to connect. I do have a LG G3 phone connecting to the same computer successfully. Will this cause any problem? Will going to CM ROM solve my problem?
Also, can you tell me steps to remove all my USB drivers related to Android in Windows 7?
dealcrack said:
Yes, I am on the stock TouchWiz ROM, but I rooted it following steps from one thread in this forum. Before rooting, I was able to connect. I do have a LG G3 phone connecting to the same computer successfully. Will this cause any problem? Will going to CM ROM solve my problem?
Also, can you tell me steps to remove all my USB drivers related to Android in Windows 7?
Click to expand...
Click to collapse
It may work to install CM11 or CM12, BUT try this toolfirst (uploaded to my personal box account) Find all your mobile device drivers in this list and mark them and go to "File" and click "Uninstall marked drivers", restart your PC and plug in your tablet. Then try plugging in LG after so it gets drivers later. I'm not sure if it will work. But it should apply new drivers. If it doesn't work, uninstall the drivers one more time and download the Samsung drivers from 3rd party and install them and apply then manually to your tablet through Device Manager in Windows.
https://app.box.com/s/7njztz17hekfkpxbjk7h79xsctnmuptn
Anyways, try this first.
dealcrack said:
I do have a LG G3 phone connecting to the same computer successfully. Will this cause any problem?
Click to expand...
Click to collapse
Its always a possibility. I'd try to uninstall the LG drivers. You can always re-install later (if needed).
In a perfect world, the Sammy drivers would be what you want. But this is of course not a perfect world. I've had better luck using the "generic" Microsoft MTP USB drivers over the HTC drivers on my HTC devices.
CuraeL said:
It may work to install CM11 or CM12, BUT try this toolfirst (uploaded to my personal box account) Find all your mobile device drivers in this list and mark them and go to "File" and click "Uninstall marked drivers", restart your PC and plug in your tablet. Then try plugging in LG after so it gets drivers later. I'm not sure if it will work. But it should apply new drivers. If it doesn't work, uninstall the drivers one more time and download the Samsung drivers from 3rd party and install them and apply then manually to your tablet through Device Manager in Windows.
https://app.box.com/s/7njztz17hekfkpxbjk7h79xsctnmuptn
Anyways, try this first.
Click to expand...
Click to collapse
I download this tool, and remove all Samsung or Android related USB driver. Restart my computer and connect the pad it's not working. Then I uninstall the Samsung driver software, and all USB driver. Then restart and install a samsung driver from the thread about how to root my pad in this forum. Connect my pad, no luck. Still the same problem. I am about to give up.
redpoint73 said:
Its always a possibility. I'd try to uninstall the LG drivers. You can always re-install later (if needed).
In a perfect world, the Sammy drivers would be what you want. But this is of course not a perfect world. I've had better luck using the "generic" Microsoft MTP USB drivers over the HTC drivers on my HTC devices.
Click to expand...
Click to collapse
I uninstall my LG driver too, along with all Samsung/Android usb driver with the tool from previous reply. No luck, It still shows a MTP device with yellow "!" mark.
Just before I about to give it up, it connects to my another computer now, which is my main computer and it had trouble connecting to. All I did was restart my pad several time and odin twrp recovery to it. It connects after rebooting. No idea what cause this problem, but it works now. thank you for all your help.
dealcrack said:
Just before I about to give it up, it connects to my another computer now, which is my main computer and it had trouble connecting to. All I did was restart my pad several time and odin twrp recovery to it. It connects after rebooting. No idea what cause this problem, but it works now. thank you for all your help.
Click to expand...
Click to collapse
Glad you sorted it out, to some degree or other.
USB connectivity on Android devices is very tricky, at least on Windows (can't speak on other OSes). My HTC phone connects fine to my work laptop with the HTC drivers. On my home computer (also Win7) it frequently drops adb connection and I have to manually select the "generic" Microsoft drivers to make it work (and the HTC drivers never seemed to work completely right either). My Sammy Pro 8.4 seems to connect just fine to my home PC, however. So it seems its just a crap shoot what kind of connectivity you will get, really.

USB error PLEASE HELP!

USB will not function with my OnePlus 3, I've loaded drivers and still no avail.
templarsniper said:
USB will not function with my OnePlus 3, I've loaded drivers and still no avail.
Click to expand...
Click to collapse
As regards the attaching of files, you have to have a minimum number of posts to be able to do that.
As regards the USB, be a little more specific like what you are trying to do, which ROM you are running, whether you are rooted, what happens when you connect the phone to PC etc which will enable the members to help you.
There could be several reasons for this, but lets start with the basics.
Have you tried a different cable?
Have you selected File Transfer (MTP) from usb options?
kenboyles72 said:
There could be several reasons for this, but lets start with the basics.
Have you tried a different cable?
Have you selected File Transfer (MTP) from usb options?
Click to expand...
Click to collapse
I get a windows sound like its connecting then in the bottom right where the time is next to that is a root sign then I get a pop up saying exactly.....The last USB device you connected to this computer malfunctioned and Windows does not recognize it. Recommendation.. Try reconnecting the device. If Windows still does not recognize it, your device may not be working properly. When I go to the Device Manager/Control Panel it doesnt do anything. I've tried to add adb to the path but maybe added it to wrong path now it won't come on. If there is a work around maybe to re-add to right path. Device Manager was fine before I added adb and added path as per internet search. Device Manager before would say something like error 39. I've tried MTP that doesn't get it to open up either.
TNSMANI said:
As regards the attaching of files, you have to have a minimum number of posts to be able to do that.
As regards the USB, be a little more specific like what you are trying to do, which ROM you are running, whether you are rooted, what happens when you connect the phone to PC etc which will enable the members to help you.
Click to expand...
Click to collapse
I cant even root for the life of me now, Im on 8.0, I'm trying to just root the phone and to start the computer has to recognize it I understand but it won't, with my Oneplus 2 was fine,(I'm thinking maybe phone doesnt have the drivers built in to the file system, you know when you plug in and turn on MTP it shows the drivers app for Windows?) the only thing it errors plugging in.
I get a windows sound like its connecting then in the bottom right where the time is next to that is a root sign then I get a pop up saying exactly.....The last USB device you connected to this computer malfunctioned and Windows does not recognize it. Recommendation.. Try reconnecting the device. If Windows still does not recognize it, your device may not be working properly. When I go to the Device Manager/Control Panel it doesnt do anything. I've tried to add adb to the path but maybe added it to wrong path now it won't come on. If there is a work around maybe to re-add to right path. Device Manager was fine before I added adb and added path as per internet search. Device Manager before would say something like error 39. I've tried MTP that doesn't get it to open up either.
On my son's pc running windows 10, I didn't have any issues connecting my OP3 to it and viewing files, nor did I have to install any drivers, same for Windows 7.
Hook phone to pc via usb cable.
Pull down notification bar and select "File Transfer" from usb options or go to Settings and search USB and select USB Preferences > File Transfer.
Browse phone from Window's file manager.
If still having issues, you can try and install Oneplus USB drivers, reboot pc and see if the phone can be recognized.
Oneplus USB drivers:
https://app.box.com/s/u47rur40qm5efly6pz41rbhagu5qvc80
Fixed USB problem
kenboyles72 said:
On my son's pc running windows 10, I didn't have any issues connecting my OP3 to it and viewing files, nor did I have to install any drivers, same for Windows 7.
Hook phone to pc via usb cable.
Pull down notification bar and select "File Transfer" from usb options or go to Settings and search USB and select USB Preferences > File Transfer.
Browse phone from Window's file manager.
If still having issues, you can try and install Oneplus USB drivers, reboot pc and see if the phone can be recognized.
Oneplus USB drivers:
https://app.box.com/s/u47rur40qm5efly6pz41rbhagu5qvc80
Click to expand...
Click to collapse
For some reason it's working now don't know what the problem was or even if it was something I did. Either way it's fixed.
templarsniper said:
For some reason it's working now don't know what the problem was or even if it was something I did. Either way it's fixed.
Click to expand...
Click to collapse
If you are running Win 10, you will have to disable driver signing before the correct drivers are installed. May be that was your issue.

Pixel 2 XL isn't detected on my PC [help]

After upgrading to Android Q suddenly my pc can't recognize my pixel as a android device also i can't connect any wired things such as dongle jack or USB Transfer (USB charging options disappeared).
Planning to downgrade to Pie but the problem is my device can't be detected on my pc. Any solutions? Thanks
If you're using a Microsoft Windows machine, I would suggest uninstalling any "Android" drivers from the Device Manager. Then restart the PC, then turn off "USB debugging" and back on for the Pixel, and even "Revoke authorizations" in hopes that it will re-alert & request another authorization and, therefore, verify it being connected and detected on the PC....
After all that -- or if you can only enter in Bootloader Mode -- type the command "fastboot devices" and say here what it outputs. If anything, while in Bootloader Mode, do what I previously said, but look for anything "Android" and "Bootloader" and uninstall those device drivers...
Good luck and hope this helps!
simplepinoi177 said:
If you're using a Microsoft Windows machine, I would suggest uninstalling any "Android" drivers from the Device Manager. Then restart the PC, then turn off "USB debugging" and back on for the Pixel, and even "Revoke authorizations" in hopes that it will re-alert & request another authorization and, therefore, verify it being connected and detected on the PC....
After all that -- or if you can only enter in Bootloader Mode -- type the command "fastboot devices" and say here what it outputs. If anything, while in Bootloader Mode, do what I previously said, but look for anything "Android" and "Bootloader" and uninstall those device drivers...
Good luck and hope this helps!
Click to expand...
Click to collapse
Thanks for replying, i already tried to uninstall android driver, but when i try to reconnect, my pc recognize my device as "unknown device"
blancheSX said:
Thanks for replying, i already tried to uninstall android driver, but when i try to reconnect, my pc recognize my device as "unknown device"
Click to expand...
Click to collapse
what about the other things I suggested?
Or, so it can be clearer, are you in the System/OS when plugging/reconnecting or in Bootloader Mode?
I ran across the same issue..I followed this video to get rid of the old USB drivers and updated to the new Android driver.. Now my window 10 recognize my pixel 2xl storage completely.
https://youtu.be/Zc_dhxc8iJU
I have this issue before, and after all i got my phone detected. But when i flash it, it say unbootable slot in fastboot screen. After couple onf time, it cant be flashed again and die.... My phone cant turn on in fastboot mode again, it bricked
I had to use the USB dongle to connect a flashdrive to my phone, wait for it to recognize the drive, then unplug the drive and dongle... Then connect phone to PC... Profit!
If anyone is still having the issue of PC not recognizing device in fastboot, please be sure you have UNinstalled the older version(s) of SDK Tools from yhour PC and make sure to INSTALL the latest versions.
You can find the latest version linked in the 9x guide in my signature.
Also, make sure you have both older and newer USB cables handy. The Pixel has a nasty reputation for being finicky with USB cables, try diff cables and different USB ports on your PC.
There is also a basic troubleshooting guide in the same link in my sig.
Best regards!
simplepinoi177 said:
what about the other things I suggested?
Or, so it can be clearer, are you in the System/OS when plugging/reconnecting or in Bootloader Mode?
Click to expand...
Click to collapse
i did in 2 conditions, first one is my device turned On (adb is not detected) also 2nd one is my device in bootloader mode (fastboot devices is not detected too)
been trying to update my driver but i always got (error code : 10, device cannot started) i dunno what to do right now
dallas90733 said:
I ran across the same issue..I followed this video to get rid of the old USB drivers and updated to the new Android driver.. Now my window 10 recognize my pixel 2xl storage completely.
https://youtu.be/Zc_dhxc8iJU
Click to expand...
Click to collapse
i tried those tuturial and ended in error code : 10, device cannot started.
SageWilliams said:
I had to use the USB dongle to connect a flashdrive to my phone, wait for it to recognize the drive, then unplug the drive and dongle... Then connect phone to PC... Profit!
Click to expand...
Click to collapse
whenever i try to connect a flashdrive with my dongle, there is no option or something, it's just usb charging option appeared.
blancheSX said:
i did in 2 conditions, first one is my device turned On (adb is not detected) also 2nd one is my device in bootloader mode (fastboot devices is not detected too)
been trying to update my driver but i always got (error code : 10, device cannot started) i dunno what to do right now
Click to expand...
Click to collapse
blancheSX said:
whenever i try to connect a flashdrive with my dongle, there is no option or something, it's just usb charging option appeared.
Click to expand...
Click to collapse
So…without you being too definitive…it seems that you’re able to get into your OS…
What I’d like you to do is uninstall and remove Google usb drivers on your computer. Then, download it again HERE: https://dl-ssl.google.com/android/repository/latest_usb_driver_windows.zip . And, in case things don’t work out this time around, if you can please save the (.zip) file on your Desktop or root folder (usually the C: drive). I might have you direct the device detected to the files in this .zip directly.
Then, after installing the USB drivers, I’d like you to uninstall and remove any/all things that are named “platform-tools” (so there will only be ONE "platform-tools" after you re-download it in this step) on the whole device. After, I’d like you to download the latest Windows version HERE: https://developer.android.com/studio/releases/platform-tools . Again, to simplify things, if you can extract it either in your Desktop or root folder (C: drive).
Again, like I mentioned before, I would like for your device to request authorization for your computer again, so if you can please go to the Developers option, and select “Revoke USB debugging authorizations” as well as double-checking you have "USB debugging" enabled…
Only THEN, once these two things are extracted and installed (as is the case in the first step) and you revoked the authorizations, can you plug in your device and USB cord. Watch your phone/device, as it will ask for authorization to connect to your computer, and you’ll have to make sure the box is checked that says “don’t ask this every time” or “remember this device” – I can’t recall off-hand – and then make sure to “Allow” it. By doing this, you can be sure that your computer and device are talking correctly.
*One suggestion that isn’t mandatory is that you select where it says “USB charging” and change it to “MTP” or “file-sharing” (sorry, again, I can’t recall specifically off the top of my head…)
If all things are working well, if you can open up a command prompt (a.k.a. “cmd”, and also make sure you are running it “As an administrator”) and direct it to the platform-tools directory (hopefully you followed my suggestion and kept it simple so it will either be at the root “C:\” or on your Desktop “C:\Users\[username]\Desktop” so it won't be too difficult directing it there...), and run the commands
Code:
adb devices
and
Code:
fastboot --version
.
Hopefully, if you do all of these things, it might get things reset and working from a stable established set up.
If it somewhat works, but the device in your "Device Manager" is showing up something "funky", then it'll take a rather nuanced Windows troubleshooting technique to resolve where I would have you correct the wrong entry/driver in the "Device Manager" and have it specifically point to one of the contents of the .zip files; shown prior.... We'll tackle that if need be and if all this initial beginning troubleshooting doesn't pan out...
Let me/us know how it works out, good luck, and hope this all ends up being helpful…
simplepinoi177 said:
So…without you being too definitive…it seems that you’re able to get into your OS…
What I’d like you to do is uninstall and remove Google usb drivers on your computer. Then, download it again HERE: https://dl-ssl.google.com/android/repository/latest_usb_driver_windows.zip . And, in case things don’t work out this time around, if you can please save the (.zip) file on your Desktop or root folder (usually the C: drive). I might have you direct the device detected to the files in this .zip directly.
Then, after installing the USB drivers, I’d like you to uninstall and remove any/all things that are named “platform-tools” (so there will only be ONE "platform-tools" after you re-download it in this step) on the whole device. After, I’d like you to download the latest Windows version HERE: https://developer.android.com/studio/releases/platform-tools . Again, to simplify things, if you can extract it either in your Desktop or root folder (C: drive).
Again, like I mentioned before, I would like for your device to request authorization for your computer again, so if you can please go to the Developers option, and select “Revoke USB debugging authorizations” as well as double-checking you have "USB debugging" enabled…
Click to expand...
Click to collapse
thanks for ur explanation, and i'm sure i already did this 100% as you mentioned before. looking for solution and i found this at pixel community thread : https://support.google.com/pixelphone/thread/14477635?hl=en
and btw when i try to disable and back to enable (again) USB debugging, there's no pop up or something like that, just nothing appear. so i just realized why i got error code : 10 is just because my phone still not detected by PC also i tried in other computer (with windows 8.1 installed) my device is got detected but as "device descriptor request failed" not as an android device. Hopefully next update google will fix this "bug". Once again thank you very much
blancheSX said:
thanks for ur explanation, and i'm sure i already did this 100% as you mentioned before. looking for solution and i found this at pixel community thread : https://support.google.com/pixelphone/thread/14477635?hl=en
and btw when i try to disable and back to enable (again) USB debugging, there's no pop up or something like that, just nothing appear. so i just realized why i got error code : 10 is just because my phone still not detected by PC also i tried in other computer (with windows 8.1 installed) my device is got detected but as "device descriptor request failed" not as an android device. Hopefully next update google will fix this "bug". Once again thank you very much
Click to expand...
Click to collapse
Yeah...I figured as much...I was just making sure to lay down the "ground work" before proceeding...
If you're still willing....what I had planned next was to walk you through manually updating/"editing" the driver (on the PC) to directly look at the Google usb drivers specifically to try and get around the whole "device descriptor" and other (detection) error codes.......
Might want to try uninstall the SDK toolkit, reboot PC, then install the latest SDK toolskit.
Also having both USB 2.0 and 3.0 cables saved me more than once, and is a known thing on the 2XL.

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