[Q] Tab Pro 8.4 creaks. Reason to exchange ? - Galaxy Tab Pro 12.2, 10.1, 8.4 Q&A, Help & Trouble

Hello, I am an ( almost proud ) owner of the 8.4 Tab Pro. After the lagging Asus TF700, this is a very refreshing experience.
One issue that is bothering me is some creaks that I can hear when I hold the device in landscape mode, and do any, even very slight twisting. It comes from the bottom edge. Sometimes the creaking can be heard even when I tap the screen in an area along the bottom edge. As it is now, I think I could live with this.
Now - I am one week into a 14 days interval, when I can return the device. So I'd like to know if the cause of these creaks is likely to worsen to something I could not live with, like front glass/LCD separation, etc.
Thanks for any info. Paul.

I dont know if I am too late... But mine does not creak one bit... Take it back if you can!

Related

bounce on left side of screen

Hi guys
Got my replacement TP2. Screen protector went on perfectly .... ahhhhh
Installed and got radio app ... and it works well - thanks
I love the device .... the display is something else.
My only concern relates to the keyboard mechanism.
When closed, the leading edge (left edge of the phone with it in front of you) has some give in it and when you tap the screen on the left side you can feel the bounce (a little knock sensation).
I don't remember this on the first one, but I didn't really get time to play with it before it went back.
I'm comparing the mechanism with the TyTNII ... and there is something in the TyTNII construction that doesn't exist on the TP2. Front to back on both sides is a slippery plastic 'runner' that is about 1.5mm high. This ensures the mech slides at an even height as it closes. The TP2 doesn't have this and is therefore 'hinged' on the right hand side ... suggesting this give ... and therefore bouncing / knocking will be inevitable.
What are you guys seeing ?
Also ... my original TP2 had plastic film down the sides of the keyboard and across the back of the keyboard .... the new one has them on both sides but not at the back ... which is a puzzle ... I assumed they were there to minimise scratching from the mechanism movement ... particularly important with the 'give' that seems inevitable by this different design.
Paul.
Sorry about the bounce, but I need to know from all those that have got a TP2 whether or not they are experiencing the same bounce on the left side as I am.
Without that I can't take a decision between keep, exchange (reluctant as the rest of the device is perfect and I don't want to end up with some other issues on a new device) or send for repair (probably the worst scenario.
Please let me know.
Paul.
Mine "bounced" a little... but i think that's because it's a sliding keyboard ... and it's not clearly noticable...
by the way, i already lost one of the film-plastic pieces you're talking about... hope it don't harms the paint
Mines fine, no bounce at all
Thanks guys
Looks like it maybe a tolerance issue .... any other responses hugely appreciated.
Paul.
No bounce on mine either and I've only just noticed those little pieces of film, one of mine looks like it will be coming loose very soon.
mine bounces.
just noticed it, and then returned to this thread where i remember you talkin about bouncing edge.
perhaps im being overly concerned though. (....but if anyone else tries exchanging theirs because its bouncing, then so am I!)
The bouncing makes interacting with the device so distracting.
It's a real pain. It concerns me that given there are no raised sliders running down the sides of the keyboard as there were on the TyTNII, even if the device isn't like this as new ... the constant stresses on the mech from opening / closing and simply tapping the screen will result in all the devices getting it sooner or later.
I'm not looking forward to trying to get an exchange or refund. Suppliers understandably never like dealing with repeating issues ... and never seem to push back the problems on the manufacturer. HTC responded very quickly saying ... sorry you are having problems ... you can send it in for repair anytime in the 24 month warranty ... but I don't want a 'repaired' brand new device.
I've already stuck my MicroSD back into the TyTNII (still as solid as it was the day I purchased it).
Any more views, I'd be hugely appreciative. Feeling rather despondent :-(
Paul.
Hi guys
Need to make a decision today ....
I'm trying to decide if all devices will end up with this issue because the raised bars on each side of the TyTNII keyboard don't exist on the TP2 ... or if the loose mech which causes the bounce only affects the 45-50% I'm seeing from the polls I've done.
This is a bit of a worry. I really want this device but having it bounce up and down every time I touch the left half of the display will drive me mad.
Sorry to ask again ... but thoughts please.
Paul.
I think i know what your talking about and on mine if i press on the very edge (not the screen on the chrome) it will flex but thats all the way around i've not noticed any issues with it "bouncing" while using it for quite a bit now.
The bounce is also on the Xperia, is cause of the keyboard.
On the TyTN II there was no bounce, cause of the mechanisem being diffrent.
Yes I also had it on several X1 units, there is always little movement in these types of designs. I would rather have the bounch than have it scrape/scuff the keyboard. I contacted HTC regarding this issue they say it is perfectly normal.
The bounce on my unit has so little movement. This little niggle is not enougth for my phone to go back. Everythhing else is perfect very happy with it
Yes ... it clearly varies a lot.
My TyTNII still has no movement at all - had it probably 2 years. I'm sure this is because of the spacer bars down the side of the keyboard.
The X1 had a little movement ... but nothing like I experience with my TP2.
You actually feel it move down and knock with every single soft touch screen press when you are over the left half of the display.
A girl in customer service at HTC is escalating this for me today. She tells me that she has had several calls from people complaining about the same issue ...
Some devices are obviously a lot looser than others.
Paul.

Touch Pro 2 creaks when pressing down near the end call button

Hey guys, my T-mobile Touch Pro 2 creaks whenever I press down on the bottom corner with the end call button. Even when I slide the screen out and squeeze that corner it makes the noise. Does anyone know how to fix this?
I don't think you can expect anyone to respond with a fix such as a registry edit for your problem. Best to return it for an exchange if possible.
mine does the same, i always assumed it was just the nature of the hardware..
I noticed this on my brothers tmobile touch pro 2. And his is less than 20 days old.
But my tmobile touch pro 2 does not do this.
When I was checking his it did the cracking noise and did not feel correct.
Are you going to return yours and how long does it typically take to process an exchange. Can I just walk into a tmoible store to do it?
mine does too. its more of a feel than a sound. it doesnt appear to be hurting anything.
Mine too. Hadn't really considered it as a reason for repair until now
That sound comes from your battery cover. I have the same problem with mine as well. It's because the battery cover is not sitting plush against the innards of the phone.
Simple fix.
1) Cut a piece of paper about 4 inches long and 3/4 of an inch wide.
2) Make 2 folds... one from the left and one from the right
3) Place it on the battery and put the battery cover back on. Make sure you place it exactly as shown in the picture to avoid breaking any of the plastic locking extensions!
Problem Solved!
Pictures Here
Mine did the same (1 month old) , however with time the sound disappeared, if you try and slide the keyboard and hold the lower right corner of the screen then squeeze gently with both fingers you will hear the sound..... not sure if its considered a faulty thing, but I am fine with it...

Pro 2 wobbly screen...

Hello,
i bought myself a Pro 2 about 2 months ago. I'm very happy with the phone, but I noticed the upper part of the phone is quite wobbly. When I press the screen I can feel the whole upper part move down. It's only about 1 or 2 mm, but it's quite an unpleasant feeling. In the upper right corner of the screen (where the VGA camera is located) I can feel and hear a little click when I press the screen in that corner. The strange thing is, my dad bought the same phone last week, and his Pro 2 feels a lot more tight! So my question is, does anybody have the same problem, or should I send it back to HTC?
I already contacted HTC by mail, and they said I had to call to make an arrangement. Has HTC got a good service reputation? Or is there a chance I get a worse phone than I have now...?
grtz
Yep, "some" people have the same issue.

Galaxy Tab S 8.4 Screen/Bezel Seperation

Does anyone have the bezel and screen separating near the home button if you push down on it? I had to exchange for a new one at Best Buy because it got progressively worse. The new replacement has the same issue but it is not as bad as the first one I got. Since 2 units I've gotten both had poor glueing/adhesive in that area (other areas are well secured), I'm wondering if others have the same issue too. Over time I believe this will worsen and we will gets lots of dust in that separated gap. Attached is a picture with the affected area circled. You have to push the bezel downwards towards the charging port to see the gap, but don't do it too periodically or you will worsen the gap.
I have the Bronze LTE version, imported from Hong Kong, pressed down on that area firmly, didn't notice any gap opening.
Not noticed this on my white 8.4.
Sent from my SM-G900F using Tapatalk
Non here either
No problem with the 10.5 (so far).
No such issue on my 8.4 bronze TAB S.
I wonder if the separation could be related to the overheating reports concerning the 8.4?
It's a possibility, I used my tablet for really long duration but it didn't get too hot to consider it overheating. I returned mines though, too many negatives for me. I'd rather wait for a Note Tab S with AMOLED and a better processor than exonys...
None here on the 8.4
don't notice it in my white 8.4
Sent from my Samsung Galaxy Tab S 8.4 using Tapatalk
I have the same, and a very irritating squeaking or clicking sound from the bezel moving when I touch it in a certain way. If it gets worse I'll have to exchange it.
Hello,
I notice this problem on my t705 now, i don't know when it started and if it is getting worse but its now about the size of the home button.
Did your's get fixed or exchanged? If fixed it happen again?
Thanks for your help
TarjeiB said:
I have the same, and a very irritating squeaking or clicking sound from the bezel moving when I touch it in a certain way. If it gets worse I'll have to exchange it.
Click to expand...
Click to collapse
I have a similar issue with my 10.5. In the lower left corner when held at landscape. it is very mild and you can "feel" the squeek more than hear it and there is certainly no visible gap but fact remains its an issue.
The corner isn't near charging port or cpu placement so heat has nothing to do with it.
I'm pretty sure it depends on how well it was glued in place and where/how you hold your tablet up and where the strain occurs (i frequently used that corner solely for support in my left hand).
Yup. Got a few gaps here and there, remedied since i painted my original bezel to white. It's plastic
Is there any point on send it to warranty?
Probably will be the same and with more gaps from openning it up.
Found this thread in Google search. My 8.4 tab s suddenly had a seperrated bezel this afternoon. It even snapped a small piece off the white back cover. Luckily the bezel snapped back into place. Going to keep my eye on it. Think Samsung will do a repair if need be?

home button defect? need advice..

Couple questions. Can anyone move their home button at all vertically? Mine does slightly only on the left side. Also if I just barely push/click it on the very right corner of the button I can make it click without a response however if I push it with normal force on the right it responds like normal. I can't do this on the very left side/corner. That side is very sensitive and if I barely touch it it responds. The feel/sound is a little different when I push the right side too. It's definitely a tighter fit on that side.
I'm wondering if I should go through the hassle of trying to get a replacement because of this. My s6 had a bad wobbly loose home button and it was annoying. I ordered my phone through Verizon customer service through an upgrade. If I want them to send me a new one they have to charge me $200 again and then when I send one back I have to wait 10 days for a refund.. And the closest Verizon store is almost 2 hours away
I'm also hesitant to swap bcuz first charge on this one and I'm already getting over 6 hours on screen time and I haven't even disabled any bloatedware yet. It however does have the gap/light leak all around but apparently majority of them have that. Advice? What would you do in my position? Thanks guys... Wish I could just get a perfect device for once.
Maybe you're over thinking it lol mine sometimes clicks, sometimes doesn't, but never bothers me. But to answer your question on the vertical movement..the whole button has a slight vertical movement for me when I try and rock it lightly.
koppee1 said:
Maybe you're over thinking it lol mine sometimes clicks, sometimes doesn't, but never bothers me. But to answer your question on the vertical movement..the whole button has a slight vertical movement for me when I try and rock it lightly.
Click to expand...
Click to collapse
I think so too bro. I'm having Verizon mail me another one though and then I'll compare and pick. Had to drop another 200 bucks to get them to send another one lmao will refund though when they get one back...
It's very rare you find a galaxy phone with a perfect home button...
My recalled note was completely perfect, but the home-button on my new note often clips the glass on the left side. It's pretty annoying but I'm not sure if it's anything to return it for. The screen protector was also applied badly, completely unaligned and bubbly - seams quality went down after the recall.
Seems like every Galaxy device on this forum has a person who overly analyzes the behavior and mechanical characteristics of the home button....smh
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