Develop Bugs

[Q] ADB doesn't detect my phone

Hi,
I have a stock unrooted Desire Z, and I'd like to root it using the instructions provided here.
I've downloaded gfree and visionary r14, and I already have the Android SDK installed, along with adb. However, for some reason, adb doesn't detect my phone when connected. It's set to "Charge only" and "USB debugging" is also enabled. I've already installed HTC Sync, however Device Manager still shows an "Android Phone" under "Other devices" as shown below
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I've tried to install the driver again but I'm not sure where to point it. I've tried pointing it to the <sdk>\google-usb_driver\ but it couldn't find any appropriate driver. I looked at android_winusb.inf and sure enough I don't find my Desire Z in the list of USB VID/PIDs.
I've also tried installing the drivers in <HTC>\HTC Driver\Driver Files\XP_x86, <HTC>\HTC BMP USB Driver\qcusbmdm, or <HTC>\HTC BMP USB Driver\qcusbser, but none of them worked.
Lastly, I've tried uninstalling the "Android Phone" driver(it's not installed in the first place, but just to get it out of device manager), but once I reconnected the phone, "Found New Hardware Wizard" comes up again prompting me to install a driver for it.
Is this the reason why my phone isn't being detected? How can I install the correct driver and get adb to detect the phone properly?
Thanks!

In before you get flamed and this thread gets locked.
ZOMG yoo didn't search DIAF!!!!!111one
BTW there is a Q&A forum which is really the right place for issues like this (http://forum.xda-developers.com/forumdisplay.php?f=829)
To answer your question, yes it's a driver issue. The drivers do seem to be tricky what worked on my work laptop (Windows 7 x86) did not work on my home laptop (Vista x64)
Are you using this guide? http://forum.xda-developers.com/showthread.php?t=865685
You can also try this guide: http://forum.xda-developers.com/showthread.php?t=834748
There is a driver in that one that worked on my Windows 7 machine: http://www.mediafire.com/?wzdjcmowziw
There is another one to try but I can't remember where it is, the search function isn't working right now and as I mentioned this thread will likely be locked soon.
Are you using "Update Driver" from device manager, then using "Have Disk" and pointing it to the folder where you have the driver extracted?
If you still need help PM me I will look for that other driver.
Edit: this may also be helpful

raitchison said:
BTW there is a Q&A forum which is really the right place for issues like this (http://forum.xda-developers.com/forumdisplay.php?f=829)
Click to expand...
Click to collapse
right, not dev related, moved to q&a

Anyone know how I can get ADB on WINXP? doesn't work for me.
Sent from my HTC Vision using XDA App

What part isn't working? Does the SDK refuse to install or are you getting some kind of error.
Without more information I could offer the first google search result for "adb xp" http://forums.t-mobile.com/t5/Operating-System-Software/How-to-Install-ADB-XP-and-Vista/m-p/163836
It seems a bit dated but may be helpful all the same.

Ok thanks. When I first rooted my G2 I tried with ADB but didn't work for me. I don't think. So I went with visionary. The easier way? I keep hearing ADB is like a must so we could see exactly what we're doing. How about that ADB wireless app? Does anyone use that and is it good?
Sent from my HTC Vision using XDA App

Hi raitchison, thanks for the reply.
I've not followed those 2 guides specifically, but rather googled and found other guides, and followed them(the general gist).
In the first guide's "complete" way, I've completed Steps 1, 2, 3, 5.
Didn't do 4 but rather just went to the platform-tools folder and ran adb directly from there. Shouldn't matter.
I'm using a 3rd party cable, didn't think it'd make a difference but I guess I'll try with the original cable as well. This cable seems to work on another PC(at least driver installation, haven't tried with adb yet) with the same OS(Windows XP Pro SP3)
Step 7 doesn't show any devices. That's the problem.
Did a similar installation with the "quick" way. Same problem. The 2nd link seems to be similar.
I'm using Device Manager->Android Phone->Update Driver->Install from a list or specific location(Advanced)->Include this location in the search-><Path> where <Path> is the location of the drivers that I tried(from SDK or HTC Sync). Windows tells me that there's no appropriate drivers in that path to install.
Also tried Device Manager->Android Phone->Update Driver->Install from a list or specific location(Advanced)->Don't search. I will choose the driver to install->Other devices->Have Disk-><Path>. Same problem.

Are you sure you installed the latest HTC Sync (linked to in the guide referenced earlier)? Otherwise, you can try installing PdaNet (it'll install the correct drivers as well---a lot of users have reported success with it). You can also try using the drivers attached to this post. It is simply the SDK drivers modified with the ID for the G2:
Code:
%SingleAdbInterface% = USB_Install, USB\VID_0BB4&PID_0C91
%CompositeAdbInterface% = USB_Install, USB\VID_0BB4&PID_0C91&MI_01
I think it should work with the Desire Z as well, but I'm not sure...

What version of Windows are you using ? The HTC Sync drivers should give you everything you need. It does sound like it's installing using the wrong driver, and that's why it's not seeing it.

steviewevie said:
What version of Windows are you using ? The HTC Sync drivers should give you everything you need. It does sound like it's installing using the wrong driver, and that's why it's not seeing it.
Click to expand...
Click to collapse
The HTC Sync drivers did not work on my home PC, which is Vista x64, I had to use a different driver to get it to work.

raitchison said:
The HTC Sync drivers did not work on my home PC, which is Vista x64, I had to use a different driver to get it to work.
Click to expand...
Click to collapse
Vista 64 ? ok, that's probably not that common though. The HTC Sync drivers do work with Win 7 64-bit, because I walked a guy through it myself. So I'm suprised they don't work on Vista 64 as well (but I don't doubt you).

Windows Phone Driver Error

I'm suddenly having a problem with my Nokia Lumia 800. For some reason my PC is failing to install the Windows Phone 7 portable device driver. I get an "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)" error.
I've tried un-installing the drivers and reinstalling them but I still get the same problem? Any ideas? Thanks
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mickfarr said:
I'm suddenly having a problem with my Nokia Lumia 800. For some reason my PC is failing to install the Windows Phone 7 portable device driver. I get an "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)" error.
I've tried un-installing the drivers and reinstalling them but I still get the same problem? Any ideas? Thanks
Click to expand...
Click to collapse
Make sure that you have the automatic driver downloading from Windows Update turned on. You can turn it on in the "Installing device drivers" screen when you plug in a USB device.

jessenic said:
Make sure that you have the automatic driver downloading from Windows Update turned on. You can turn it on in the "Installing device drivers" screen when you plug in a USB device.
Click to expand...
Click to collapse
No luck with that.

Uninstall the drivers for Windows Phone 7 and Windows Phone USB.
Restart the PC and then attach the phone.
Try to use a different USB port.
If that don't work then i'd suggest a new USB cable

I've tried a different USB cable that's working with another Nokia Lumia 800 in the office and still the same problem. I've tried different USB ports and I've also tried this USB Cable and Lumia on a different PC and it installed the drivers correctly and worked fine.
Is there any settings that I may have changed that could have casued the error code 31. The phone charges up fine from the USB port, what ever is causing the 31 error is the problem?

mickfarr said:
I've tried a different USB cable that's working with another Nokia Lumia 800 in the office and still the same problem. I've tried different USB ports and I've also tried this USB Cable and Lumia on a different PC and it installed the drivers correctly and worked fine.
Is there any settings that I may have changed that could have casued the error code 31. The phone charges up fine from the USB port, what ever is causing the 31 error is the problem?
Click to expand...
Click to collapse
Try this:
Unplug your phone
Uninstall Drivers
Uninstall Zune
Reboot
Install Zune
Plug your phone

Tried that and I still have the same problem!

Hi,
Search google on how to uninstall disconnected devices in windows and remove the old device( something like "show_nonpresent_devices" in device Management. )
Sorry for previty, can't search the Link right now
Regards
Donpromillo

i had this issue with my Focus. It was the USB Plug on my phone. I did an warranty exchange. The Rep tried it with his usb cable on a computer in the store and got the same error.

Did you try to use the Windows Troubleshooter ?

Strike_Eagle said:
Did you try to use the Windows Troubleshooter ?
Click to expand...
Click to collapse
One of the most useless pieces of windows 7 "help" I've seen. I like the "help" it provides in diagnosing wifi errors. Priceless.
A quick google of the error showed me its a port problem on the phone.

ohgood said:
One of the most useless pieces of windows 7 "help" I've seen. I like the "help" it provides in diagnosing wifi errors. Priceless.
A quick google of the error showed me its a port problem on the phone.
Click to expand...
Click to collapse
There's nothing wrong with the phone, its the PC.

bennyj71 said:
i had this issue with my Focus. It was the USB Plug on my phone. I did an warranty exchange. The Rep tried it with his usb cable on a computer in the store and got the same error.
Click to expand...
Click to collapse
The phones fine, its the PC I have the problem with.

donpromillo said:
Hi,
Search google on how to uninstall disconnected devices in windows and remove the old device( something like "show_nonpresent_devices" in device Management. )
Sorry for previty, can't search the Link right now
Regards
Donpromillo
Click to expand...
Click to collapse
Great idea! I didn't think of that. It's my office PC so I'll give it a go on Tuesday when I'm back in the office.
Thanks!

ohgood said:
One of the most useless pieces of windows 7 "help" I've seen. I like the "help" it provides in diagnosing wifi errors. Priceless.
A quick google of the error showed me its a port problem on the phone.
Click to expand...
Click to collapse
Not at all.
It helps me solve several problem with driver on Windows 7.
It is useless most of the time but it is useful sometime...

[EDITED]
WINDOWS TROUBLESHOOTING STEP-BY-STEP SOLUTION
(Step 0: Install zune)
e driver. To do this, follow these steps:
1. Click Start, right-click Computer, and then click Properties.
2. Click Device Manager, located in the left column.
3. A window will appear with the name of your computer and a list of files. If you don't see the files, click the name of your computer. The name of your Windows Phone should be listed under Portable Devices. If Windows Phone was incorrectly installed, it may be listed with a yellow exclamation mark . Or, it may be listed under Other Devices as a USB device or an unknown device.
4. On the Driver tab, click Uninstall.
5. Select Delete the driver software for this device and then click OK.
6. Return to the Device Manager window, click the Action menu, and then click Scan for hardware changes.
7. Open Portable Devices, double-click the name of your Windows Phone, and then click the Driver tab. Or, if you don't see your phone name, click unknown device listed under Other Devices, and then click the Driver tab.
8. Click Update Driver.
9. Click Browse my computer for driver software.
10. Click Browse, locate on the C drive the Program Files/Zune/Drivers folder, and then click OK.
11. Click Next and if you're prompted, click Install. You may only be given a Close option.
12. After the driver installation is complete, Close the open windows until you exit the Device Manager. If you're prompted to restart your computer, do so when you can.
(13. (In case of syncing problems) Go to Program Files/Zune and find Zune.exe, right click, select properties, then Compability, check run as administrator and hit ok. Run Zune a gain, and an admin prompt will appear)
Sent from my rooted SGS i9000 running Gingerbread. I also know stuff about WP7.5 and Zune.

Please just follow the steps and ignore the text between step 0 and 1. I edited the message too many times and can't cut it out.
Sent from my rooted SGS i9000 running Gingerbread. I also know stuff about WP7.5 and Zune!

Firemil said:
Please just follow the steps and ignore the text between step 0 and 1. I edited the message too many times and can't cut it out.
Sent from my rooted SGS i9000 running Gingerbread. I also know stuff about WP7.5 and Zune!
Click to expand...
Click to collapse
Tried all that and when I try to install the drivers from the Zune driver directory it tells me that my driver is up to date.

donpromillo said:
Hi,
Search google on how to uninstall disconnected devices in windows and remove the old device( something like "show_nonpresent_devices" in device Management. )
Sorry for previty, can't search the Link right now
Regards
Donpromillo
Click to expand...
Click to collapse
I set the device to display all the non present device drivers and I uninstalled loads!! I had old HTC Android drivers, HTC HD2, Nokia Lumia and even Blackberry not that I've ever had a blackberry
I unistalled all the USB storage drivers for windows phones and android etc and also the USB Composite drivers. This is the closest I've got to getting it to work but it is still not working.
My Lumia was working fine on this PC until I downloaded the Nokia care suite. I'm wondering if I did something them but I can't remember?
EDIT: Nokia Care Suite is picking up my Nokia Lumia 800 when connected just not Zune?

Help me, please!
I want restore/Install booloader to QLOAD/Qcom but:
NSS not find my phone.
NSS 0.47.0 Beta - Quick Install & Restore of the 710 bootloader - xda-developers

[Q] [Solved] Transfer Files via PC

when i plug in my Nexus 7 (2013) to pc via usb. It detects adb device but will not show up in my computer as an mtp device. Mtp is enabled and usb debuggin is also on. When i plug in my galaxy nexus to my computer it shows up as mtp device. Anybody get it to work? No drivers on asus support site
http://www.asus.com/Tablets_Mobile/Nexus_7_2013/#support_Download
No manual either.
Update: Problem solved. Go to device manager> right click device > select properties > select driver tab > click uninstall (advanced) > check box "delete device driver" > click okay.
then allow windows to automatically download driver from the web.
Thanks to fosser2 and jporter396

Go into device manager and right click on the add driver. Click uninstall. Click the check box saying remove driver from system. After doing that plug in the nexus 7 and let it auto pull drivers. It should install the mtp ones and you should have device access. In doing this you will probably lose the adb drivers so it's kinda one or the other. Let me know if this works for you.
Sent from my Nexus 7 using Tapatalk HD

manually install them if you have to, device manager then right click nexus and then locate the nexus 7 2013 drivers via google

pranilm said:
Mtp is enabled and usb debuggin is also on.
Click to expand...
Click to collapse
Where exactly did you find USB debugging option on this device? I can't find it anywhere! Used to finding it easily on my phones.
I am having some weird issues with mounting to PC also. First, it mounts as a "portable device" rather than as a disk drive. This is not a dealbreaker but is annoying, I'd rather have it mount as an actual drive.
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Second, every time it mounts, my USB keyboard stops working completely unless I unplug it and replug it in. Never had this happen with any external storage device. Strange...

The111 said:
Where exactly did you find USB debugging option on this device? I can't find it anywhere! Used to finding it easily on my phones.
Click to expand...
Click to collapse
USB debugging is in developer options which is now hidden by default as of jelly bean 4.1 or 4.2 cant remember. You can enable developer options by going to Setting>about phone and tap build number 10 times. it will unlock developer options which appears right above "about phone" option in settings

pranilm said:
USB debugging is in developer options which is now hidden by default as of jelly bean 4.1 or 4.2 cant remember. You can enable developer options by going to Setting>about phone and tap build number 10 times. it will unlock developer options which appears right above "about phone" option in settings
Click to expand...
Click to collapse
Thanks, just figured that same thing out from a youtube vid. Still trying to understand if it is normal for these Nexus devices to not get the option to mount as a true Windows drive (as compared to a "portable media player").

The111 said:
Thanks, just figured that same thing out from a youtube vid. Still trying to understand if it is normal for these Nexus devices to not get the option to mount as a true Windows drive (as compared to a "portable media player").
Click to expand...
Click to collapse
Nexus devices stop mounting as mass storage devices starting with ics I think. Now they use media transfer protocol. (MTP)

pranilm said:
Nexus devices stop mounting as mass storage devices starting with ics I think. Now they use media transfer protocol. (MTP)
Click to expand...
Click to collapse
Thanks. Though that may not be true for all ICS devices because my 2 year old phone (Nexus S 4G) has ICS and still does mass storage. No worries, I think it is time for me to trash the cable and get AirDroid anyway.

pranilm said:
Nexus devices stop mounting as mass storage devices starting with ics I think. Now they use media transfer protocol. (MTP)
Click to expand...
Click to collapse
Does anyone of a way to mount it on Linux Mint? It wont recognize the Nexus 7 at all. I had transfer movies using an older computer with Win8

jporter396 said:
manually install them if you have to, device manager then right click nexus and then locate the nexus 7 2013 drivers via google
Click to expand...
Click to collapse
fosser2 said:
Go into device manager and right click on the add driver. Click uninstall. Click the check box saying remove driver from system. After doing that plug in the nexus 7 and let it auto pull drivers. It should install the mtp ones and you should have device access. In doing this you will probably lose the adb drivers so it's kinda one or the other. Let me know if this works for you.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
Thanks guys I had to find Samsung Android phone in my Device manager. Turns out it might have been pulling the device driver from android-sdk-windows I had installed to unlock my gnex.

fosser2 said:
Go into device manager and right click on the add driver. Click uninstall. Click the check box saying remove driver from system. After doing that plug in the nexus 7 and let it auto pull drivers. It should install the mtp ones and you should have device access. In doing this you will probably lose the adb drivers so it's kinda one or the other. Let me know if this works for you.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
edited. i had to repeatedly delete the installed drivers about 3 times. now it's working, Thanks

MTP Not Working Windows 10

I am unable to get Windows to mount my Pixel XL in MTP mode. I have the Pixel's screen turned on and unlocked, and the connection option on the phone's pull down menu is set to transfer files. Windows is able to mount the phone when it is in picture transfer mode, but not in MTP mode.. When I look in Window's device manager I can see that the MTP device is connected but I'm getting a yellow triangle exclamation, as in the driver is no good. I uninstalled the driver and tried letting Windows reinstall to no avail. I have searched the web for MTP drivers for Windows, but I can't really find anything. The specific version of Windows that I am using is Windows 10 Education 64.
The main reason for my concern is that I am about to attempt to apply the new root method that is available, and I wasn't sure if I needed to be connected successfully via MTP before I get the ball rolling with ADB. I do have the ADB drivers installed, along with ADB and fastboot and that seems to be working fine. When I run the command 'adb devices' the console shows that my Pixel XL is connected. I am assuming that I should be good to go on that front, but I still want to know why MTP is not working on Windows, and how I can fix it. Any suggestions would be greatly appreciated.
Here's a screen shot of what Window's device manager is showing me.
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norcal61 said:
I am unable to get Windows to mount my Pixel XL in MTP mode.
Click to expand...
Click to collapse
Maybe this will help: http://www.technobuzz.net/download-google-pixel-xl-usb-drivers-adb-fastboot/
Personally I installed the latest SDK which comes with the latest drivers.

Scott said:
Maybe this will help: http://www.technobuzz.net/download-google-pixel-xl-usb-drivers-adb-fastboot/
Personally I installed the latest SDK which comes with the latest drivers.
Click to expand...
Click to collapse
I tried that already. I stumbled across it while searching for a solution. The adb and fastboot parts worked well but not the regular mtp drivers. I think maybe the problem has to do with Windows itself.

I had a similar issue with my Pixel C tablet. I don't remember which driver that I had to use but I eventually got it to work. I believe that I ended up needing PDANet to resolve. I am using the same computer for my Google Pixel phone. I have successfully been able to use MTP on my Google Pixel phone and have access to all the files via file explorer.

I noticed the same thing. When I first attached my phone to the laptop I could see the phone in device manager. Couldn't get into internal storage. Changed the phone from mtp to picture mode then back to mtp and was able to get in. I have to use this method whenever I attach my phone to the laptop using Windows 10. I didn't get any yellow exclamation signs at any time.

plug your phone to your computer then check the notifications,tap on the USB charging this device for other options...just tick the usb to transfer files ....

Check out this Youtube video, fixed it for me.
https://www.youtube.com/watch?v=fUHQzqxxsZI

defens23 said:
I noticed the same thing. When I first attached my phone to the laptop I could see the phone in device manager. Couldn't get into internal storage. Changed the phone from mtp to picture mode then back to mtp and was able to get in. I have to use this method whenever I attach my phone to the laptop using Windows 10. I didn't get any yellow exclamation signs at any time.
Click to expand...
Click to collapse
Believe it or not have seen / owned many devices that exhibited this behavior.
Switching back and forth always fixed.

awesome thanks for that video!!
peejayw said:
Check out this Youtube video, fixed it for me.
https://www.youtube.com/watch?v=fUHQzqxxsZI
Click to expand...
Click to collapse

This was from Microsoft's site, is a little quicker. It would be nice if this got fixed.
(1) Go to C:\Windows\INF
(2) Type "wpdmtp.inf" in search bar provided to the right of the address bar in Windows 10.
(3) Once you found it, just right click on it and select install. It will take a very few seconds.
(4) Connect your device to the pc.

I've found that switching from a USB 3.0 port to a USB 2.0 port fixes all file transfer issues with the Pixel XL. Anyone else seeing that? Any ideas why?

triumvirant said:
I've found that switching from a USB 3.0 port to a USB 2.0 port fixes all file transfer issues with the Pixel XL. Anyone else seeing that? Any ideas why?
Click to expand...
Click to collapse
Nope. Coincidence.
Sent from my Pixel using XDA-Developers Legacy app

triumvirant said:
I've found that switching from a USB 3.0 port to a USB 2.0 port fixes all file transfer issues with the Pixel XL. Anyone else seeing that? Any ideas why?
Click to expand...
Click to collapse
bobby janow said:
Nope. Coincidence.
Sent from my Pixel using XDA-Developers Legacy app
Click to expand...
Click to collapse
I don't know if it's a coincidence because USB 3.0 is still not fully supported or functional on all new motherboards. Even the brands that claim to and brag about having it still have a half ace implementation of it. I'm looking at you Asus and Gigabyte!!! :crying: I have had to stop using their boards because I've gotten too many complaints from customers.
I can never get any 3.0 device to run off my 3.0 ports, wtf?! I can get flash drives to work all day for sure though!!!:silly:

i'm running an ASUS MB too...perhaps there are more variables to this equation than we want to believe.

Jammol said:
I don't know if it's a coincidence because USB 3.0 is still not fully supported or functional on all new motherboards. Even the brands that claim to and brag about having it still have a half ace implementation of it. I'm looking at you Asus and Gigabyte!!! :crying: I have had to stop using their boards because I've gotten too many complaints from customers.
I can never get any 3.0 device to run off my 3.0 ports, wtf?! I can get flash drives to work all day for sure though!!!:silly:
Click to expand...
Click to collapse
I'll grant you that, some of those things happen to me too. But as for a driver not recognizing the device this thread fixes that. That doesn't have anything to do (afaik) with USB 3.0. This was just a silly driver that lost its way. As soon as I tried the method here everything was back to normal.

bobby janow said:
I'll grant you that, some of those things happen to me too. But as for a driver not recognizing the device this thread fixes that. That doesn't have anything to do (afaik) with USB 3.0. This was just a silly driver that lost its way. As soon as I tried the method here everything was back to normal.
Click to expand...
Click to collapse
Windows! Lol.

Moto G5 does not connect to the PC in any way!

So, after upgrading to Android 8.1 OPP28-85-13 . somehow I could not upgrade to version OPP28-85-16 (OFFICIAL VERSION) and so I tried to update the computer, but the same did not recognizes the cell phone.
I already installed the drivers of the motorola 5x, I changed PC, cable, I activated USB debugging, I already changed that MTP option and nothing! The cell phone does not live on the PC, the only thing that happens is that it carries, nothing else! Does anyone have a solution to this? I'm stuck in a version that still has bugs and I can not update anymore ... I've tried everything!
Excuse my English, I'm from Brazil and I can not find anyone here to solve this.

Assuming you did find the correct OTA to go from OPP28-85-13 to OPP28-85-16, you'd have to go to fastboot, and I doubt those options matter then. Also if you didn't sign up for soak test you wouldn't be able to go from a soak to official version through OTA. Check if your PC recognizes your phone in fastboot.

Hyoretsu said:
Assuming you did find the correct OTA to go from OPP28-85-13 to OPP28-85-16, you'd have to go to fastboot, and I doubt those options matter then. Also if you didn't sign up for soak test you wouldn't be able to go from a soak to official version through OTA. Check if your PC recognizes your phone in fastboot.
Click to expand...
Click to collapse
it does not work in fastboot mode, in fact it is as if the cell phone was dead, it stopped working on the computer, it only loads, I already installed drivers, everything ... but no use, I already tried to use rsd lite but it does not recognize!

Kinda dumb but you're using fastboot command right? Last time that happened to me I was using adb devices and it never showed up

Hyoretsu said:
Kinda dumb but you're using fastboot command right? Last time that happened to me I was using adb devices and it never showed up
Click to expand...
Click to collapse
to recognize in fastboot mode, the cell phone does not need to be recognized on the pc first? I connect the USB cable and it's the same as nothing, besides that, debugging usb also does not work to proceed in fastboot

Nope. If it's in fastboot, it won't get recognized as an actual device, you'll just hear the plugging sound and be able to interact with it via commands

Hyoretsu said:
Nope. If it's in fastboot, it won't get recognized as an actual device, you'll just hear the plugging sound and be able to interact with it via commands
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Does not recognize, neither in fastboot nor in normal mode

@kolple
Hey I know you said you installed drivers and all.. But maybe you should uninstall them and try again. This really sounds like a driver problem honestly.
You could try looking up for UsbDeview on google. It's a pc app which lets you see installed devices.. You could uninstall everything related to your Moto g5.. Then reinstall official Motorola drivers.

Chekm8Qc said:
@kolple
Hey I know you said you installed drivers and all.. But maybe you should uninstall them and try again. This really sounds like a driver problem honestly.
You could try looking up for UsbDeview on google. It's a pc app which lets you see installed devices.. You could uninstall everything related to your Moto g5.. Then reinstall official Motorola drivers.
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I already tested it on other computers, and the same thing happens, does not install anything, nor does the device manager appear. It is as if the cell phone was no longer receiving data through the cable ... I do not know, it could be an android bug or the faulty usb port, some solution to that?

kolple said:
I already tested it on other computers, and the same thing happens, does not install anything, nor does the device manager appear. It is as if the cell phone was no longer receiving data through the cable ... I do not know, it could be an android bug or the faulty usb port, some solution to that?
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This is odd for sure. I wish I could help more honestly. Trying USB 2.0 or 3.0 ports doesn't change anything right? Probably not.

kolple said:
Does not recognize, neither in fastboot nor in normal mode
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I would say update your adb/fastboot
I never use minimal adb/fastboot but always the package that comes with the full android sdk
Also try a different USB cable
And you can try cmd as admin instead of the windows power shell not that it should make a difference

kolple said:
So, after upgrading to Android 8.1 OPP28-85-13 . somehow I could not upgrade to version OPP28-85-16 (OFFICIAL VERSION) and so I tried to update the computer, but the same did not recognizes the cell phone.
I already installed the drivers of the motorola 5x, I changed PC, cable, I activated USB debugging, I already changed that MTP option and nothing! The cell phone does not live on the PC, the only thing that happens is that it carries, nothing else! Does anyone have a solution to this? I'm stuck in a version that still has bugs and I can not update anymore ... I've tried everything!
Excuse my English, I'm from Brazil and I can not find anyone here to solve this.
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Try using Moto lenovo smart assistant it will flash the latest firmware.

riyan65 said:
Try using Moto lenovo smart assistant it will flash the latest firmware.
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Really? I didn't even know that.

riyan65 said:
Try using Moto lenovo smart assistant it will flash the latest firmware.
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No application that will connect USB will not work, nor with debugging, no use! My salvation would be if there was an application that does these methods over wifi.

kolple said:
No application that will connect USB will not work, nor with debugging, no use! My salvation would be if there was an application that does these methods over wifi.
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Man this is so weird.. In your screenshot the bootloader screen actually detects the phone being connected to usb.

Chekm8Qc said:
Man this is so weird.. In your screenshot the bootloader screen actually detects the phone being connected to usb.
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Exactly! But it does not recognize on the system, on any computer. In fastboot it appears that it recognized, but without signal ... With the cellphone turned on normal, also nothing appears in the computer, even with usb debugging

kolple said:
Exactly! But it does not recognize on the system, on any computer. In fastboot it appears that it recognized, but without signal ... With the cellphone turned on normal, also nothing appears in the computer, even with usb debugging
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Have you tried in device manager to scan for hardware changes when the phone is connected? And of course you selected mtp right? Have you selected mtp in developer options? You should try to revoke USB debugging authorizations ( right under USB debugging) this will reset the adb permission you first allowed. You should get prompt for permission again when you type adb devices under cmd ( if phone is seen by pc)
When you check your installed programs on pc do you have other USB drivers installed at the same time as the Motorola ones? If so that might cause some issues.

Chekm8Qc said:
Have you tried in device manager to scan for hardware changes when the phone is connected? And of course you selected mtp right? Have you selected mtp in developer options? You should try to revoke USB debugging authorizations ( right under USB debugging) this will reset the adb permission you first allowed. You should get prompt for permission again when you type adb devices under cmd ( if phone is seen by pc)
When you check your installed programs on pc do you have other USB drivers installed at the same time as the Motorola ones? If so that might cause some issues.
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I've already changed all these options, I already installed and reinstalled the motorola drivers and nothing works for me

kolple said:
I've already changed all these options, I already installed and reinstalled the motorola drivers and nothing works for me
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There seems to be quite a few cases like yours if you Google the problem.
Mind looking at this to start with?
https://www.google.ca/amp/s/forum.x...p-problems-8-1-official-windows-t3715171/amp/

Chekm8Qc said:
There seems to be quite a few cases like yours if you Google the problem.
Mind looking at this to start with?
https://www.google.ca/amp/s/forum.x...p-problems-8-1-official-windows-t3715171/amp/
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did not work, even changing the options MPT, PTP, loading, the device manager did not appear anything either!
@edit
USB HOST DIAGNOSTIC