[Q] g2 erased itself - G2 and Desire Z Q&A, Help & Troubleshooting

so i had been getting an odd amount of reboots today and had just sent an email using gmail and started getting a loop of gmail and google services fcs. so I rebooted and when it started back up it asked me to sign back into gmail and setup my phone. every one of my apps is gone and all my system settings, basically it factory restored itself. now I cant download anything from the market...I'm 2 days past the buyers remorse period and I have the extended warranty, do you think they would sympathize and and replace my phone if i called? I'm gonna try when i get off but this is just annoying
if they dont replace it does anyone have any insight as to why this happened and how to prevent it?

My g2 did the same thing today..I had to sign back into my google voice nd the market started working again..but idk if ur running gv..just letting u kno wut worked for me oddly
Sent from my T-Mobile G2 using XDA App

My wife's g2 did this too about 2 weeks ago. I heard it had something to do with google backup so i disabled it. Hasnt happened since..

my G2 just rebooted on me and when it started up again, it asked for account details just like when i first opened it. EVERYTHING was wiped gone!! Only thing that remained was the pics on the SD card.
Anyone else have this happen?

umm.....me

Happened to me too... I didn't see this thread so I started a new one... Kinda irritating!

there must have bene an error on your phone. there is a partition just incase you get a error. what happens is the phone will reboot and reinstall the factory settings. it happened the first day i had the phone. this is what i was told by the guy in the store

there must have bene an error on your phone. there is a partition just incase you get a error. what happens is the phone will reboot and reinstall the factory settings. it happened the first day i had the phone. this is what i was told by the guy in the store

Related

[Q] Sms Force Close when i try to open it.

So this has probably been posted somewhere and im probably breaking some moral codes of the forum... and yeah im my world is going to literally fall apart if my problem doesnt get solved and its THE MOST important post on the forum just like every other post.
but. Im running SyndicateRom frozen 1.1.0 and i started getting these google.framework yadda yadda force closes....those are not so much the problem but annoyances.
My problem is that i go to boot my phone this morning... notice theres no new texts...which i expected at least one. go to open the messaging and BAM forceclose. no options to wait. the menu only flashes saying fc and sends me back to homescreen. after a while a little 9 appears over the messaging. Idc if i have to reflash my whole phone....i just want those 9 messages how can i retrieve them?
or rather is there a place in the phone where the sms' are stored in which i can back up to a compy and view or in the phone after a reflash it?
im desperate with curiosity. i never get 9 messages and they may be important.
TL: DR Messaging FC. want messages i received before wiping.
Archadious said:
So this has probably been posted somewhere and im probably breaking some moral codes of the forum... and yeah im my world is going to literally fall apart if my problem doesnt get solved and its THE MOST important post on the forum just like every other post.
but. Im running SyndicateRom frozen 1.1.0 and i started getting these google.framework yadda yadda force closes....those are not so much the problem but annoyances.
My problem is that i go to boot my phone this morning... notice theres no new texts...which i expected at least one. go to open the messaging and BAM forceclose. no options to wait. the menu only flashes saying fc and sends me back to homescreen. after a while a little 9 appears over the messaging. Idc if i have to reflash my whole phone....i just want those 9 messages how can i retrieve them?
or rather is there a place in the phone where the sms' are stored in which i can back up to a compy and view or in the phone after a reflash it?
im desperate with curiosity. i never get 9 messages and they may be important.
TLR Messaging FC. want messages i received before wiping.
Click to expand...
Click to collapse
Have you tried to go to settings -> applications -> manage and clear data for your SMS app?
Yeah... it was to no avail
Grab an SMS app like Handcent from the Market.
I have a feeling your /data/data/com.android.providers.telephony/databases/mmssms.db is jacked. See if u can open it. This is where all ur txts are stored.
Sent from my SPH-D700 using XDA App
tried this, failed numerous times, then randomly decided to work, backed up everything up to a day ago...but not the last texts before it went coo coo for cocoa puffs
p3dr0maz said:
I have a feeling your /data/data/com.android.providers.telephony/databases/mmssms.db is jacked. See if u can open it. This is where all ur txts are stored.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
i got as far as /data/data/com.android.providers.telephony and nothing shows up after that?
If you cleared the data/cache for the messaging app and it's still happening you're probably gonna have to re-flash. This happened to me once and that was my only fix. You can try backing up the messages in Titanium but if you're getting force closes I don't know if that'll help.
I am having the same issue as well. I am running syndicate rom frozen 1.1.0 with the vision kernal 1.1. A few days after The first time I flashed the rom and kernal I got the numerous force closes. So I wipe the device, cache and dalvik reflashed the rom and kernal but I only restored my apps with data using titanium backup and not the system data. Now I am just getting the force close with my messages.
i ran into this and was instructed by our wonderful mod to go advanced>fix permissions in cwm. worked beautifully, and i was just about to wipe everything
I did this...then everything died.
Once i booted back up EVERYTHING and its mother started FCing from launcher pro to keyboard to google framework to clocks....everything.
I had no choice but to reflash. Fingers crossed this round.
v3rk said:
i ran into this and was instructed by our wonderful mod to go advanced>fix permissions in cwm. worked beautifully, and i was just about to wipe everything
Click to expand...
Click to collapse
I did this...then everything died.
Once i booted back up EVERYTHING and its mother started FCing from launcher pro to keyboard to google framework to clocks....everything.
I had no choice but to reflash. Fingers crossed this round.
Sounds like bad data. I had this same exact thing happen to me. I was being a lazy ass and not shutting down properly before switching batteries. I reflashed SFR 1.1.0 and shut down properly now and have not had a problem since. Maybe a similar scenario is corrupting your data.
v3rk said:
i ran into this and was instructed by our wonderful mod to go advanced>fix permissions in cwm. worked beautifully, and i was just about to wipe everything
Click to expand...
Click to collapse
Thanks for this. My gf started to freak out when this started to happen to her was thinking flash was only way to fix. I ran fix permissions in cwm and now working again no reflash! Saved the day
Find and flash the journal on zip to decrease the chances you will get this again. It usually caused by an improper shutdown.including running the battery all the way down.
Sent from my SPH-D700 using XDA App

Unroot/Re-root woes

Alright, so I was trying to use a program that some other people have said work fine but it wouldn't work, so I figured I would unroot/reroot and see if it helped. I restored the phone to factory settings, used the instructions that are readily available here and other places to unroot my phone and rooted it using the manual method (just like I did the day I got my phone) and tried to set everything back up, but have run into a few problems.
1) Text messaging
-I have used Handcent for a long time on old phones, and used it just fine on this phone, but when I got my phone set back up, texts were coming in from the wrong people. I would get a text from PersonA, but it would show up as PersonB and when I responded it would go to PersonB. The only way that I could respond to PersonA was to back out, go into the people app, choose PersonA and text them. When I did this, it would take me into the exact same thread but have PersonA's name at the top now. When PersonA responded, it would show up as PersonB again and I would have to do it all over.
2) Google Wallet
-Was working fine, even used it at McDonald's, but now when I try to load it up for the first time, it sits at a black screen until eventually it says "Wallet is not responding. Would you like to close it? (Wait) (OK)"
Oh, and the program that I originally went through all of this for is still giving me the same error about not being able to locate a partition to remount to write to. What do I need to do to get this thing back to working correctly?
shane_huskey said:
1) Text messaging
-I have used Handcent for a long time on old phones, and used it just fine on this phone, but when I got my phone set back up, texts were coming in from the wrong people. I would get a text from PersonA, but it would show up as PersonB and when I responded it would go to PersonB. The only way that I could respond to PersonA was to back out, go into the people app, choose PersonA and text them. When I did this, it would take me into the exact same thread but have PersonA's name at the top now. When PersonA responded, it would show up as PersonB again and I would have to do it all over.
Click to expand...
Click to collapse
This is happening to me! I am rooted, completely stock otherwise and using Handcent. Is this a handcent issue? Anyone have more insight into this?
I'm in the process of unrooting my phone again to see if it happens when I'm not rooted.
Update:
Unrooted, same issue with Google Wallet and messaging
Rooted again, same issue
I was kindof hoping that someone would have come in here by now with some "here, try this" or "yeah, that happened to me and this is how I fixed it" type post. Am I the first person that has run across these issues after flashing to stock files from code.google.com?
I'm on 2nd nexus and haven't had that issue with handcent on either phones. Stock or rooted..
Sent from my Galaxy Nexus using XDA App
Are you uninstalling and reinstalling your apps? Have you tried deleting your apps' respective caches?
Sent from my Galaxy Nexus using XDA App
Well the 3 obvious problems could be:
1) I am either following the steps to unrooting incorrectly. (I don't think that it is rooting that is causing the problem since I a) didn't have the problem before I unrooted the first time and b) the problem is recreated whether I am rooted or not.)
2) My phone is faulty
3) The files that I am using (downloaded directly from http://code.google.com/android/nexus/images.html) are damaged.
The MD5 matches the .tgz file.
Everything looks like it is going through correctly when I am flashing the files.
I don't think that I am following the instructions in correctly, so that narrows it down (in my head anyway). Has anyone else used the factory images for code.google.com? Have you tried running Google Wallet afterwards?
esuohe said:
Are you uninstalling and reinstalling your apps? Have you tried deleting your apps' respective caches?
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
I have tried going into settings, force closing the app and clearing cache and I have tried resetting the phone to factory defaults. Neither changed how the app behaved. I still just get a black screen with the not responding message.
I did some more research into the Handcent problem, apparently it is fairly widespread on ICS and goSMS has the same issue. Stock is apparently not affected, so I am using that but it sucks...
I have seen a few of the GoSMS and Handcent posts, but I'm not completely sure that I am experiencing the same issue. Every post I have seen speaks of erratic problems. Mine is with every text message. Also, it didn't start happening until I flashed the factory images from code.google.com. Also, the problem only popped up when I started experiencing other problems (like with Google Wallet). Although we are having a similar issue, I believe the root problem of the issue is different, which is why the issues are slightly different.
Went and exchanged my phone today, rooted as soon as I walked in the door, installed everything back to the way that I had it and everything is working fine again. On my way to McDonald's for lunch.

After full restore Play Store does not auto push apps

I recently restored, locked, and went completely stock again to test out a few things and I have realized that the device no longer automatically sends my apps to the phone as it previously did. Is there a setting in the account im missing or anything I can do? Its a pain to have to go download all of them one by one
Yeah, i have this problem aswell.. Anybody knows what's up?
Sent from Tapatalk
Mine did the same thing, good thing I had a full backup on titanium backup to speed the process up a little bit. I was just going between ROMs though.
Sent from my Galaxy Nexus using Tapatalk 2
You have to have "back up my account with Google services" checked when first setting up the rom....
crixley said:
You have to have "back up my account with Google services" checked when first setting up the rom....
Click to expand...
Click to collapse
Dude.. ya think that most people don't know that?
I have the same problem. Did a clean wipe and fresh flash today, and suddenly Google Play is not syncing my apps anymore. Does fine with the contacts and everything, just not Google Play. Note: this is on a Galaxy S2, not a Nexus, but I figured it would be good to know for everyone that this does not appear to be a Nexus issue, but a Play issue.
I've noticed it depends on what Rom you use. When I was on the more stock roms it always did it but now that I'm running aokp it doesn't.
Sent via moon rays...
same issue had backup on stock, didn't restore to AOKP
Im having the same issue now too.
wont push from the web
playstore in the phone works
also, chrome to phone wont work. I think its related.
has anyone changed their android ID?
dragonash said:
Im having the same issue now too.
wont push from the web
playstore in the phone works
also, chrome to phone wont work. I think its related.
has anyone changed their android ID?
Click to expand...
Click to collapse
My C2P stopped working too. I switched to Chrome2Mobile (I think is what it's called) extention on my desktop, it works again and that ext lets me send links to my iPad too.
i only ever remember this working with gingerbread on my ns4g. from ics on, the restore feature has only been good for wallpaper and wifi passwords
I found a potential fix
I want to preface this by saying I wasn't having the same problem as you all are having when I log back into my google account after flashing my apps start downloading. My issue is that after it started I ended up in area without service(subway) and then half of my apps failed. I didn't feel like clicking each and re downloading them. The only thing I could think of was signing out of my google account which supposedly wipes your info and then signing back in to restart the sync and it worked for me so try it out and let me know if it works for you all. If it does please Thank this is only like my 2nd post here.
greb22 said:
I want to preface this by saying I wasn't having the same problem as you all are having when I log back into my google account after flashing my apps start downloading. My issue is that after it started I ended up in area without service(subway) and then half of my apps failed. I didn't feel like clicking each and re downloading them. The only thing I could think of was signing out of my google account which supposedly wipes your info and then signing back in to restart the sync and it worked for me so try it out and let me know if it works for you all. If it does please Thank this is only like my 2nd post here.
Click to expand...
Click to collapse
Thanks for the idea, seems like it had some potential.
I tried signing out of my google account, then signing back in... and it still didn't help get the auto restore going.
Any other ideas?
..... I think I remember reading a solution to this somewhere...

ERROR Message "Unfortunately, the process com.google.process.gapps has stopped."

ERROR Message "Unfortunately, the process com.google.process.gapps has stopped."
I bought two nexus 7's (one for me and one for my GF) and mine is working flawlessly but hers is not. I am a long time Android user but she is a noob with it so it is possible that has something to do with it? Her tablet all of a sudden started giving the error "Unfortunately, the process com.google.process.gapps has stopped." and it pops up every 5 to 10 seconds then the tablet freezes and reboots. I was able to get to the settings menu and do a factory reset and now the error has stopped but her apps would not re-download after she added her google account again. Is there a quick fix for this? Unfortunately she is away and i was only able to provide support over the phone so that is another problem. I will have the tablet in my hands on Friday to troubleshoot more and Saturday is the last day i can return it to staples so i need to act fast. Any help is appreciated.
Thanks!
bjohnston115 said:
I bought two nexus 7's (one for me and one for my GF) and mine is working flawlessly but hers is not. I am a long time Android user but she is a noob with it so it is possible that has something to do with it? Her tablet all of a sudden started giving the error "Unfortunately, the process com.google.process.gapps has stopped." and it pops up every 5 to 10 seconds then the tablet freezes and reboots. I was able to get to the settings menu and do a factory reset and now the error has stopped but her apps would not re-download after she added her google account again. Is there a quick fix for this? Unfortunately she is away and i was only able to provide support over the phone so that is another problem. I will have the tablet in my hands on Friday to troubleshoot more and Saturday is the last day i can return it to staples so i need to act fast. Any help is appreciated.
Thanks!
Click to expand...
Click to collapse
I had the same problem. Very troubling.
A senior android developer told me never allow google to automatically reload your apps. Consider this is a new model and new android version. Plus it is very early after release. The chances for many applications being broken/incompatible is great.
Since you were doing it for her using your account for setup you achieve the same result. This is a good thing, although more work.
My tablet continued infrequently (once a day) to crash the launcher, ultimately clearing the home screen of all personalization. The final problem I had was over 100 of these types of of errors which took three reboots to clear. And the problem was not fixed. So I did a factory reset, and did not allow google to automatically reload *my* apps. So, I logged into a browser on my google account and looked through the list of my android apps and installed some of them one-by-one. So far I have not had this same problem. So, I may add a few more until I find the application causing this problem. Although, it might not be an application, rather this problem could be part of Google app migration process (?). Who knows.
I am happy with my new Nexus 7 (2013) today because I no longer see this problem. Good luck.
I would try restoring to factory settings and see if that helps. I assume she's on stock ROM and kernel without root or an unlocked bootloader?
Sent from my Nexus 7 using xda app-developers app
I had this issue in the past too. Clearing the cache of the affected Google app(s), and removing your Google account and re-adding the account did the trick for me.
Probably the best method to do if you have data on your tablet you do not want to lose. Hope this helps. :good:
Tablet is bone stock, 3 days old. After the factory wipe the message stopped but is this something that may come back? I feel like i might just return it to get a new one anyway. Does anyone disagree?
I agree with TheAltrusic. I was able to buy mine right on July 26 and had the same issue. Reverting to factory settings (like you did) and clearing the cache remedied my solution. This was happening to me whenever I used a Google app though, no others.
You could also try a soft reset, holding power key until the tablet reboots. And check to make sure you have the latest system update under settings. Hopefully its already updated itself automatically.
I hope it starts working for you
Sent from my Nexus 7 using xda app-developers app

android.process.acore on CM 11 rooted FIRE phone

For months I have hardly problems with this android.process.acore has ended message in my cm11 rooted fire phone installed nano GAPPS (but even with other versions of GAPPS the Problem stayed the same). I have no idea what to do any more, flashed and backuped everything again and again, deleted and restored the contact-datas the way it is discussed in many forums. The problem disappears while disabeling the contact-storage, but this way I cannot use my Fire Phone for phoning from the contacs anymore much less using contacts in Whatsapp . The problem seems to come along with WhatsApp and Facebook and its Messenger, but once installed the problem android.process.acore does not disappear when uninstalling these programs. Anyone got an idea? Thanks a lot for your help!
That's strange, has there been any recent updates to your phone?, i don't know how long you've been on cm11 but amazon recently stopped supporting Facebook who also owns whatsapp. I know someone on stock whose messenger and whatsapp stopped working and the tech on mayday had to relay that to them. Idk if they stopped support through an update or some other means since I haven't been on stock for a very long time. My advice would be to take a logcat and post the issue in the cm11 thread if you can
<romario3600> Thanks for yor advice. I've been with CM 11 from the very beginning and I don't really remember when the problem started, might be like half a year before.. That's weird, for any reasons that android. access. accore disappeared now after uninstalling both facebook and its messenger. Didn't know that the support stopped and this might have caused it. I got a solution now with a third party facebook version by apache. It's working well until I found a solution for my problem.
I have still no idea...
Now the android.process.acore is happening again. I uninstalled all the apps (facevook and it's messenger) that caused the malfunction. Now I got another app called Immonet that claimed the same rights with synchronisation owitg contact data. I uninstalled this app with all data and even wiped the old folders. But the error promt does not disappear anymore I did not find anything all over the net anyone having the same problems that I do.. Anyone got an idea how to solve this one out? I'm so much disappointed,hardly thinking of buying another phone but I like this fire phone with CM11 a lot.
ticklisheye said:
Now the android.process.acore is happening again. I uninstalled all the apps (facevook and it's messenger) that caused the malfunction. Now I got another app called Immonet that claimed the same rights with synchronisation owitg contact data. I uninstalled this app with all data and even wiped the old folders. But the error promt does not disappear anymore I did not find anything all over the net anyone having the same problems that I do.. Anyone got an idea how to solve this one out? I'm so much disappointed,hardly thinking of buying another phone but I like this fire phone with CM11 a lot.
Click to expand...
Click to collapse
As a last resort if you have the time and effort to put in, id say revert to stock and do a factory reset the normal way using the fire phone's recovery. That should at least ensure that everything is wiped and back to default. After that try downloading and installing CM11 again, don't cut any corners where you might have to wonder if something went wrong. Once the systems boots properly try installing the play store as well as messenger and whatsapp and see how things go from there. avoid rooting the device until you are sure things work
I got another completely new fire phone, rooten CM11 now from the latest FireOS 4.6.1..1. and at the beginning everything worked fine up to now. Now I got the same android.process.accore message again on this completely different device. As this problems is not very common I got now the idea that it might have anything to do with the synchronisation of google contact and it's permission management with these programs that have the rights to read sync the contact storage. But no idea ehat it might be exactly. A while ago I deleted all my contacts on the Google server. Is it possible that the synchronisation got a problem now with my different devices that were once registered on the server with not always having the very same telephone directories? How to solve it if my venture is right?
I just solved this (I hope, so far so good) on my Sony Xperia Z2 tablet. I cleared data on any and every app that had anything to do with Contacts. I went right down the list in All Apps. If it used contacts, I cleared it. That meant Gmail and Hangouts, Messenger, etc.
Before I did this, I tried to write an email and litterally had the error with every single letter. Since I did this, I haven't seen it once. I wrote out an email address on a draft email and posted 2 posts (this will be the third) here. No error yet!
Not an expert. Just a user and fellow acore victim, sharing what worked for me. Though I have been in tech support for 17 years (just more of a Windows PC tech really).
Gabrielle
I will check this out on the weekend when there's some time for me doing so. Will tell you if it worked.

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