Related
First of all, I would like to thank everyone involved in making our Defy's so awesome.
Thanks to you all, as after getting all the info and help, I was successfully able to
upgraded to CM7 1.0-RC1.5-jordan-signed, and after few initial hiccups everything is working fine. Except the battery drainage issue. And I have been loving the new look and feel of my Defy ever since.
Today Morning. I've started getting a new problem. Whenever I want to call someone and I go to contacts, it force closes itself with following error:-
"The Process android.process.acore has stopped unexpectedly. Please try again."
I have restarted the phone and no respite from the problem.
Help please....
Did you change something or install a new app immediately before this started to happen ? Did you restart your phone while it was still connected to the PC or so? Some other people solved this problem by doing a factory reset. But you need to find the specific reason or cause in your case and correct that.
tdlr said:
Did you change something or install a new app immediately before this started to happen ? Did you restart your phone while it was still connected to the PC or so? Some other people solved this problem by doing a factory reset. But you need to find the specific reason or cause in your case and correct that.
Click to expand...
Click to collapse
Well, the last thing I did last night was that I installed two ADW themes. and also downloaded few wallpapers.
Do you think, the themes could have created this problem?
mandhir.s.bajwa said:
Do you think, the themes could have created this problem?
Click to expand...
Click to collapse
As there is, according to my information, no standard cause for this problem, everything could be the reason. Other people reported this error on different devices too and the reasons were diverse.
Some have had the problem after installing a new app, others due to rebooting the phone while it was still connected to the pc. Others made a factory reset and then it worked again and the true reason was never found.
It won't kill you to try and disable/uninstall the new themes or wallpapers (if they are live wallpapers).
Maybe there is another specific well known reason for that out there. In this case I simply don't know one.
If you're lucky, others had the same problem and have identified a more precise cause. Then they will answer hopefully.
I would try to undo the last things you changed before and find out the true cause.
tdlr said:
As there is, according to my information, no standard cause for this problem, everything could be the reason. Other people reported this error on different devices too and the reasons were diverse.
Some have had the problem after installing a new app, others due to rebooting the phone while it was still connected to the pc. Others made a factory reset and then it worked again and the true reason was never found.
It won't kill you to try and disable/uninstall the new themes or wallpapers (if they are live wallpapers).
Maybe there is another specific well known reason for that out there. In this case I simply don't know one.
If you're lucky, others had the same problem and have identified a more precise cause. Then they will answer hopefully.
I would try to undo the last things you changed before and find out the true cause.
Click to expand...
Click to collapse
Thanks for the suggestions.
Will uninstall the new themes.
And as you said, Factory reset. If I do that, what exactly will happen.
Asking this because as mentioned before, I'm no longer on the version which came with phone and I am on CM7. so Factory reset will take me to which phase?
mandhir.s.bajwa said:
And as you said, Factory reset. If I do that, what exactly will happen.
Click to expand...
Click to collapse
Have a look here: https://motorola-global-en-uk.custh...00/~/defy---master-reset-/-factory-data-reset
You may also try fixing permissions before with Rom manager.
tdlr said:
Have a look here: https://motorola-global-en-uk.custh...00/~/defy---master-reset-/-factory-data-reset
You may also try fixing permissions before with Rom manager.
Click to expand...
Click to collapse
well the link tells me what will happen on a stock rom. My question is. If I factory reset on CM7, will it take me to the original state or the default settings of CM7.
Flash cm7 again! maybe it helps.
guys,do i need cyanogen 7.1 installed on my device to install cyanogen 7.5?
Make a backup and try wiping via CWM. Both data and cache partition.
Sent from my ME525+ using Tapatalk
yashank said:
guys,do i need cyanogen 7.1 installed on my device to install cyanogen 7.5?
Click to expand...
Click to collapse
You can flash any CM7 directly via recovery menu if yer on Froyo.
Sent from my ME525+ using Tapatalk
Recenty started getting few more issues.
1.> Phonebook crashing because of FC's. I'm hardly able to use my phonebook now
2.> Last night, messages stopped working. Again FC's.
3.> Today morning the native camera application stopped working.
And I have done following to overcome all the issues with no luck:-
wipes all cache including devik.
Did factory reset
reflashed with CM7 jordon 1.5
All failed to give me any respite from the errors.
Now I have downloaded cm7-110923-0710-Nightly.
Do let me know if this is an OK one. I've faced way too many errors and afraid of showing it off to anyone now as It might crash anytime.
Much to my disappointment, even flashing to newer nightly, I'm still getting the same errors.
Can someone provide me the 3.4.3-36-1.7 SBF? the one in the link provided earlier is not working.
Or any other solution.
The errors are way too much to ignore, and if this continues then I have to go back to Froyo. But I seriously love the new feel of the phone. All thanks to CM7.
need assistance ---defy just rebooting and rebooting after 2ndinit install
need assistance ---defy just rebooting and rebooting
i installed the rom amanger premium
after that i installed the 2ndInit from market for android and installed the latest version .....and after that i uncheck the usb debugging and restarted the defy
since then its auto rebooting from logo to black screen and back to logo ....
please help me i am new to this and really pissed off .......
Sorry if this has been covered before, I'm normally good at self diagnosing my problems and fixing them with a simple search but I cannot find my answers to this problem.
I have rooted and rommed my device a few times over (bugless then AOKP currently) and some where along the line I have lost NFC abilities. Even the ability to access the "more" tab in the connections settings. If I click on it all it does is freeze and go black.
Is there any fix to this? Please help
Thank you in advance..
It looks like NFC capability is under 'non-working' list. Try to flash different rom and see what happens.
dcdgoth said:
It looks like NFC capability is under 'non-working' list. Try to flash different rom and see what happens.
Click to expand...
Click to collapse
Really?? Where did you hear that because I'm on aokp and it works just fine.
Link me to where you saw that.
OP just they reflash your current rom and see what happens.
nodstuff said:
Really?? Where did you hear that because I'm on aokp and it works just fine.
Link me to where you saw that.
OP just they reflash your current rom and see what happens.
Click to expand...
Click to collapse
he said he already re-flashed it. if the rom is perfectly fine accordingly, why is he having the problem? do you have any suggestion to fix the issue?
dcdgoth said:
he said he already re-flashed it. if the rom is perfectly fine accordingly, why is he having the problem? do you have any suggestion to fix the issue?
Click to expand...
Click to collapse
He never said he reflashed it, he said he flashed several different roms on it and with his current one his nfc doesn't work.
I know that nfc isn't on the not working list as I have that EXACT rom and it works fine.
So a reflash is the best option, wipe cache, system and dalvik, reflash rom and gapps and kernel and see how it goes.
Ps this is a nexus device, roms are mostly built from aosp so chances of things not working in roms are highly unlikely unless there is a problem with that particular device.
All the drivers etc are released for nexus devices so everything works.
all the viperx version reboots while receiving calls! but sometimes it wont reboots....
i've changed it with other rom problem solved,but i love viperx more.... anyone know how to fix it?
Which one are you on now, the JB ? And if you are using the aosp lockscreen mod in the venom tweaks....turn it off and use the standard lockscreen. Might solve your issue
Also Make sure you have deleted the OTA update file from downloads folder.
Apparently recovery goes hyper if you dont (according to viperx thread )
A noobs solution
My One X rebooted on every incoming call, but it didn't do that from the start. So, I tried to backtrack any changes that I might have done to the setting and found that I had enabled “AOSP Lockscreen”.
After unchecking this setting everything was back to normal again.
Maybe this can be of some help to others...
webDing said:
My One X rebooted on every incoming call, but it didn't do that from the start. So, I tried to backtrack any changes that I might have done to the setting and found that I had enabled “AOSP Lockscreen”.
After unchecking this setting everything was back to normal again.
Maybe this can be of some help to others...
Click to expand...
Click to collapse
Yeah it was a problem in a (very old) previous version. Its fixed. That's why this thread is from January
Mr Hofs said:
Yeah it was a problem in a (very old) previous version. Its fixed. That's why this thread is from January
Click to expand...
Click to collapse
Wow, 3.7.0 (my version) is very old...well at least I didn't post a stupid question, just a stupid answer...
What are you saying ! Ow wow another sarcastic reply !? You have it on 3.7.0 ? Then just answer that you still have that problem. Did you install 3.7.0 with a full wipe ? Did you restore stuff from previous builts ?
I will advise you strongly to leave the sarcasm behind if it was ment that way in the first place. It won't get you far here. Then its better to give more info on your situation so we can come up with better solutions. I really hope this is a case of misunderstanding and bad communication.
Edit : I ticked the aosp lockscreen tweak and tested it, no random reboots on 3.7.0 what so ever.
Mr Hofs said:
What are you saying ! Ow wow another sarcastic reply !? You have it on 3.7.0 ? Then just answer that you still have that problem. Did you install 3.7.0 with a full wipe ? Did you restore stuff from previous builts ?
I will advise you strongly to leave the sarcasm behind if it was ment that way in the first place. It won't get you far here. Then its better to give more info on your situation so we can come up with better solutions. I really hope this is a case of misunderstanding and bad communication.
Edit : I ticked the aosp lockscreen tweak and tested it, no random reboots on 3.7.0 what so ever.
Click to expand...
Click to collapse
No, that was no sarcasm, I'm completely new to rooting phones and I thought progress was very quick and that my version had become obsolete very fast, or that I downloaded an old version.
I still have the problem, well not after disabling the setting...
I did a full wipe.
...but I flashed an old version, noticed my mistake, and then flashed 3.7.0.
The problem is that I know I did a full wipe before flashing the old version, but I'm not 100 per cent sure that I did it the second time. It sounds like missed it. So starting all over again would solve my problem? No short cuts?
Sorry about the misunderstanding!
Misunderstandings do happen in life mate, that's why i stated it as nicely i could
I think a full wipe and reinstall of 3.7.0 might solve it. I have a clean installed viper rom and tested now with several workcalls,no issue
Mr Hofs said:
Misunderstandings do happen in life mate, that's why i stated it as nicely i could
I think a full wipe and reinstall of 3.7.0 might solve it. I have a clean installed viper rom and tested now with several workcalls,no issue
Click to expand...
Click to collapse
Sorry, but it didn't solve the problem. I still get reboots when the lock screen is enabled. Even though I swiped and reinstalled.
FWIW
Hmm buggers, i can't really help you on this because i can't reproduce the reboots. Weird ! But at least thanks for testing
webDing said:
Sorry, but it didn't solve the problem. I still get reboots when the lock screen is enabled. Even though I swiped and reinstalled.
FWIW
Click to expand...
Click to collapse
I'm now pretty sure what the problem is.
It's a conflict between the "built-in" screen lock (like pin code or face recognition) and the Viper screen lock. At least on my phone it's impossible to run both (in my case Viper and pin code) simultaneously.
HTH
webDing said:
I'm now pretty sure what the problem is.
It's a conflict between the "built-in" screen lock (like pin code or face recognition) and the Viper screen lock. At least on my phone it's impossible to run both (in my case Viper and pin code) simultaneously.
HTH
Click to expand...
Click to collapse
I’ve been a Beta tester for a an American software company during a period of 7-8 years and I’ve written some simple plug-ins for their web design software. So, I tried to use that experience to do some testing and trying to minimize the number of factors that could trigger the problem.
What I did was a factory reset, a wipe and then I installed 3.7.0.
Before installing any apps, launchers and whatnot, I tried running the phone with both pin code and Viper screen lock enabled.
The result was the same every time.
I then tried to enabled the two settings in different orders, first pin code, then Viper and vice versa, but to no avail.
My conclusion, whatever it’s worth, is that it’s easy to get a problem when two pieces of code are trying to manage the same event. Maybe it’s possible to find the line/lines in the code that might trigger the conflict..?
…or maybe Viper just don’t like Sweden/Swedes?
Well, with a little (bad) luck maybe some other people run into this problem, but there might be very few of us who use Viper in this type of configuration…
I don’t think I can add anything more than this, so I’ll leave this issue in the competent hands of those who wrote Viper.
Thanks!
sometimes my oneplus 3 restart without reason, i have installed the oxygenOS 3.2.7 do someone else have this issue , its just me or? ill post a battery log also.
its really annoying and dunno what do =/
My congrats for the great autonomy ?
The info you've sent are not enough to analyze your reboot issues.
1) Have you rooted your device?
2) If yes, are you running SuperSU, Kingroot, Phh's Superuser? What version?
3) What the apps that are getting root permissions?
4) Are you using Xposed? What version (e.g. v86.6 systemless with Magisk v8, the v86 stock)?
5) Have you tweaked or replaced the stock kernel?
Simone98RC said:
My congrats for the great autonomy
The info you've sent are not enough to analyze your reboot issues.
1) Have you rooted your device?
2) If yes, are you running SuperSU, Kingroot, Phh's Superuser? What version?
3) What the apps that are getting root permissions?
4) Are you using Xposed? What version (e.g. v86.6 systemless with Magisk v8, the v86 stock)?
5) Have you tweaked or replaced the stock kernel?
Click to expand...
Click to collapse
everything is stock, still new of android so and ty
athais said:
everything is stock, still new of android so and ty
Click to expand...
Click to collapse
Much strange.
I'm having an heavily modded OP3 with OOS v3.2.7, never encountered instability.
You should try factory reset asap, there's nothing you may do, since device is completely stock and works for most users.
I can't give you more help, sorry ?
Simone98RC said:
Much strange.
I'm having an heavily modded OP3 with OOS v3.2.7, never encountered instability.
You should try factory reset asap, there's nothing you may do, since device is completely stock and works for most users.
I can't give you more help, sorry ?
Click to expand...
Click to collapse
do you think an update could resolve the issue? in case i could wait an OTA update and if dont fix this issue try a factory reset
athais said:
do you think an update could resolve the issue? in case i could wait an OTA update and if dont fix this issue try a factory reset
Click to expand...
Click to collapse
Not, because OOS is working well for most users, so there is no "fix reboot issues" in any todo list.
Go with factory reset, when you find the needed time.
If problems still persist, contact OnePlus and explain the issue.
I think that some upgrade maybe the cause of your troubles, due to massive change of stuff that the end-users can never see.
You know that Samsung updates often make device slower or keep crashing some system app?
Why excluding that OnePlus have done (involuntary) the same?
Updates are not always guarantee of stability, especially with firmware different than Google stock.
Simone98RC said:
Not, because OOS is working well for most users, so there is no "fix reboot issues" in any todo list.
Go with factory reset, when you find the needed time.
If problems still persist, contact OnePlus and explain the issue.
I think that some upgrade maybe the cause of your troubles, due to massive change of stuff that the end-users can never see.
You know that Samsung updates often make device slower or keep crashing some system app?
Why excluding that OnePlus have done (involuntary) the same?
Updates are not always guarantee of stability, especially with firmware different than Google stock.
Click to expand...
Click to collapse
thank you for all yours advice man, i came up with , waiting next OTA, then try factory reset, and if not solve this issue well, OP support is the way suppose , thank you again !
btw just asking in developer options i saw suspension mode active, can be this that cause truble ?
Flash another room
Seems to be an issue with OOS, I had the same problem, and flashed MIUI 8 and had 0 reboots. But when I flashed Fredoom OS based on OOS 3.2.7 my phone kept rebooting.
athais said:
sometimes my oneplus 3 restart without reason, i have installed the oxygenOS 3.2.7 do someone else have this issue , its just me or? ill post a battery log also.
its really annoying and dunno what do =/
Click to expand...
Click to collapse
Are you using a case? I had a cheap eBay clear case on my phone and it wasn't moulded properly over the power button, there was no indent on the inside for the button to sit in so it used to turn off in my pocket and back on later and produced battery graphs similar to yours.
Hope this is a help.
athais said:
thank you for all yours advice man, i came up with , waiting next OTA, then try factory reset, and if not solve this issue well, OP support is the way suppose , thank you again !
btw just asking in developer options i saw suspension mode active, can be this that cause truble ?
Click to expand...
Click to collapse
Did your problem solved? I am having same problem.
I have the same problem. I am currently on 3.2.8 and also had this problem on beta 9. Few days ago it happened in front of me, the phone was on the desk nothing running in the background. That was kind of the soft reboot, didn't triggered my locked sim, (my sim card is locked needs to enter PIN when phone startup) and after that I checked Settings=>About Phone=>Status, the uptime didn't affected too, seemed nothing was happened. I think this also happened to some other people but they just didn't realize it.
Karthi91 said:
Did your problem solved? I am having same problem.
Click to expand...
Click to collapse
Are you running the latest 3.2.8 and if yes have you tried a factory reset?
Sent from my OnePlus3 using XDA Labs
bonham1988 said:
Are you running the latest 3.2.8 and if yes have you tried a factory reset?
Click to expand...
Click to collapse
Yes.. I'm on 3.2.8 and did factory rest also. No use
---------- Post added at 06:35 AM ---------- Previous post was at 06:32 AM ----------
athais said:
sometimes my oneplus 3 restart without reason, i have installed the oxygenOS 3.2.7 do someone else have this issue , its just me or? ill post a battery log also.
its really annoying and dunno what do =/
Click to expand...
Click to collapse
Same for me. Is your problem solved? Please help me. It is really annoying. I have Pin setup for restart so when boot happens in night, if no input for pin phone stays off.
Can this be related to SIM carrier:Radio drivers?
I dont think so.. Because i havent changed Sim
Karthi91 said:
I dont think so.. Because i havent changed Sim
Click to expand...
Click to collapse
Try using non 4G/LTE SIMS.
I am facing the same problem.
My device is at service center.
Day one:No reboots.I asked them to put some SIM & then check.
I did that after reading your post. No luck. Are they replacing it? How many days since it is in service center?
Facing problem from last 2 weeks.
I submitted once last week.They clean flashed older rom.Worked fine for one day,then reboots started again.
Then this technician had remote session and flashed the rom OnePlus3_16_A.17_161118(OOS 3.2.8):Reboot frequency went too high.
Had to go to Service center for diagnose. 2 days now.No proper response from them.
I had the same issue from several days now, wiped cache, did factory reset, wiped data, nothing worked, I read somewhere that let battery drain down to 0 and then full charge removes electricity or static from the phone, and that may cause random reboots, gonna try that
Belyakovni said:
I had the same issue from several days now, wiped cache, did factory reset, wiped data, nothing worked, I read somewhere that let battery drain down to 0 and then full charge removes electricity or static from the phone, and that may cause random reboots, gonna try that
Click to expand...
Click to collapse
Seriously? That sounds like one of those hilarious Microsoft Answers sort of posts! Running the battery down will not get rid of "electricity or static from the phone", apart from anything else the battery protection circuit would not allow the battery to drop to zero volts as it's not good for li-on batteries.
The Oneplus 3 seems to like to soft restart, mine sometimes decides to do it 3-4 times a night (rarely during the day) and then is fine for awhile. Tell tale sign is the battery graph showing large gaps in the usage pattern. I would suggest that there is an inherent firmware issue judging by the number of people reporting the same issue on a number of different forums.
Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM
the_mentor said:
Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM
Click to expand...
Click to collapse
Take a backup of your personal files and then wipe system, data, internal storage and both caches. Then flash OOS 5.0.8 and without adding any apps, check the calling function. If it still happens, then most likely a hardware issue.
tnsmani said:
Take a backup of your personal files and then wipe system, data, internal storage and both caches. Then flash OOS 5.0.8 and without adding any apps, check the calling function. If it still happens, then most likely a hardware issue.
Click to expand...
Click to collapse
If it's a hardware problem which part should I replace?
I already ordered a battery before this issue started and I was planning on replacing it once it gets here maybe I can replace one of the parts in order to resolve this issue
the_mentor said:
If it's a hardware problem which part should I replace?
I already ordered a battery before this issue started and I was planning on replacing it once it gets here maybe I can replace one of the parts in order to resolve this issue
Click to expand...
Click to collapse
You will need to replace the main board if the issue persist.
Same problem here
Hello mate, I've got the exact same problem with my wife's OP3. What did you do eventually? Did you find out? Please help. Thanks
New geek said:
Hello mate, I've got the exact same problem with my wife's OP3. What did you do eventually? Did you find out? Please help. Thanks
Click to expand...
Click to collapse
Hmmm quite strange that you're having the same issue.
I didnt find a solution yet i gave her a temp replace phone that we had in a drawer somewhere.
Did your wife do anything out of the ordinary when it happened? are you having the same issue that LOS works but stock rom shows factory reset?
thanks.
-DM.
the_mentor said:
Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM
Click to expand...
Click to collapse
try using msm v3.0 tool fixes most problems not hardware though
the_mentor said:
Hmmm quite strange that you're having the same issue.
I didnt find a solution yet i gave her a temp replace phone that we had in a drawer somewhere.
Did your wife do anything out of the ordinary when it happened? are you having the same issue that LOS works but stock rom shows factory reset?
thanks.
-DM.
Click to expand...
Click to collapse
No, She did not do anything out of the ordinary. But weirdly I have exactly the same things happening. Lineage works but no sound. Everything else factory resets. I have tried quite a few ROM'swithout any luck. So far the only ROM which worked for some time(1day) was 6.0.1 . I have spent quite a long time on this flashing various ROM and dont know what to do now.
New geek said:
No, She did not do anything out of the ordinary. But weirdly I have exactly the same things happening. Lineage works but no sound. Everything else factory resets. I have tried quite a few ROM'swithout any luck. So far the only ROM which worked for some time(1day) was 6.0.1 . I have spent quite a long time on this flashing various ROM and dont know what to do now.
Click to expand...
Click to collapse
Update: @ireaper4592 might have a point here. I have gone one level up and I tried msm v3.0 tool, thus doing a complete reinstall including firmware. The factory resetting stopped but the sound was not working (I thought that it could be the ROM and the security patches). So I updated to the latest ROM available from Oneplus and evrything has been working since. I did this last night so not sure how long this is going to stay like that. I will give it some time and update later. Wife is using it now!
what you will need to do is download the oneplus 3 recovery tool and put the phone into qualcolm mode and restore the phone that way. here is a link https://www.androidexplained.com/oneplus-3-unbrick-return-stock/
New geek said:
Update: @ireaper4592 might have a point here. I have gone one level up and I tried msm v3.0 tool, thus doing a complete reinstall including firmware. The factory resetting stopped but the sound was not working (I thought that it could be the ROM and the security patches). So I updated to the latest ROM available from Oneplus and evrything has been working since. I did this last night so not sure how long this is going to stay like that. I will give it some time and update later. Wife is using it now!
Click to expand...
Click to collapse
its really good to know.
did you have to wipe the internal storage for this process to work ?
Do you have a guide that you've used to get this working?
Thanks in advanced.
-DM
the_mentor said:
its really good to know.
did you have to wipe the internal storage for this process to work ?
Do you have a guide that you've used to get this working?
Thanks in advanced.
-DM
Click to expand...
Click to collapse
That tool/procedure will reset your phone. So you will lose everything on the phone. Take a backup beforehand.
The link posted in the post above yours contains the guide as well as the tools. It also has links to the original guide here on XDA.
tnsmani said:
That tool/procedure will reset your phone. So you will lose everything on the phone. Take a backup beforehand.
The link posted in the post above yours contains the guide as well as the tools. It also has links to the original guide here on XDA.
Click to expand...
Click to collapse
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM
the_mentor said:
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM
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Click to collapse
Please share the guide as I am also suffering with same problem.
Still not working
the_mentor said:
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM
Click to expand...
Click to collapse
I was about to update here with good news but wife's phone went back to restart loop the next day. I am not sure but probably triggered by her installing whatsapp and facebook. I put the phone away because I have already spend quite a lot of time behind this. Is your's still going? Please list the step by step procedure. Thanks
download from here https://mega.nz/#!zsdnkCDA!UyJRwbJK6kHTDpmesBYao0knaOTwbgu4dSiokV1XLYU then turn off phone run tool,connect phone with volume up pressed,should have a com in the list if so just click start thats it and wait for it to turn green or device restart