Universal (JasJar) is now brick after radio update attempt - JASJAR, XDA Exec, MDA Pro Software Upgrading

Ouch!!!!!
I tried the radio update, during which I got a communication error.
Now I have a brick!
The blue i-mate screen comes up. the rom info is displayed (radio still says 1.03.00) and there it is stuck.
Now what? Hard reset? (how do you hard reset from that point?)
Bootloader? How is that done?
Please help. I am off to go under my blanket to cry.

Just retry the radio update again and again, put it in bootloader

How do I get bootloader? I tried the camera+power+reset combination but it still does the same thing, no bootloader menu.
Or do I have to have the bootloader files in the storage card first?
Can I also get help on how to extract the files. I don't know where the installer is putting the binaries, and at this point I would very much prefer not guessing what files to put where.

bootloader
try this
light + power + reset

Re: bootloader
dherrero said:
try this
light + power + reset
Click to expand...
Click to collapse
That did something. Now I have a white screen (no light) that says "Serial" on top and "v 0. 60" at the bottom.
I have the following files in the sd:
EnterBL.exe
GetServiceData.exe
radio_.nbf
RUU.conf
RUU.dll
UI.dll
But it is not doing anything.

yes, now it's in bootloader. Now connect the jasjar to your pc and execute the upgrade. If it doesnt work kill the activesync processes (WCESMgr.exe and wcescomm.exe) and repeat the upgrade

OK! That seemed to work, but it still gets stuck at the bootup screen (except now it shows the new radio version).
The update program asks for a hard reset, but others in another thread mentioned they did not need a hard reset after this update.
Is there something else I can try before trying a hard reset?
I just spent a week to set the damned thing to the way I like, and don't want to do all that again.

I didnt hard reset. try resetting 2 or 3 times. If it doesnt work then hard reset

I took out the battery. Will wait a bit and try resetting a few times.
How long does it take for yours to show some activity after the rom versions are displayed?
It does take longer for this device to bootup, but I wonder if the new rom made a difference there.

Usually the blue boot screen disappears in 30 seconds. But when i installed pocket plus many times it keeped freezed and a had to reset 3 o 4 times.
Is your case?

dherrero said:
Usually the blue boot screen disappears in 30 seconds. But when i installed pocket plus many times it keeped freezed and a had to reset 3 o 4 times.
Click to expand...
Click to collapse
Hmm. I don't have pocket plus, but I have the spb gprs monitor (or whatever it is called) at the startup. Maybe that's causing a problem with the new radio.
I will reset 3 - 4 more times and then do a hard reset.
If it does not come back from hard reset, the bawling you hear all the way out there is me.

he he . I ve spb gprs monitor too and it works fine.
good luck :wink:
When perform soft reset, wait 1 or 2 minutes before doing other soft reset

OK, now it is time to cry.
It is not coming back from hard reset either.
It is officially a brick. Any more ideas? Please?

thy to make the update again. Perhaps this revives it

if a radio update is available, maybe a rom update is around the corner.
Or just a recovery standard rom

Does exits an official rom to reinstall jasjar rom?

I am doing the radio update again to see if that helps.
I will probably need to contact imate support for a recovery rom image I suppose. I suppose I should tell them what I was doing.
But this update was from imate, right, so I didn't do anything "wrong".
If someone has a rom, please let me know.

So, I am getting the runaround.
iMate says they don't have the rom to send me and I should send the device to the service center. The service center says they don't work on JasJars there.
So I am stuck with a paperweight?

Try Hard reset....
Just try to Hard reset .. most probably one of your already installed S/W causes the machine to hangup.... once you clear after Hard reset it should boot up.. worse while before sending it back to imate and being blamed for loading un-official and not released update... Unfortunatly there no "shipped rom" yet. you best choice to recover the paper weight is to hard reset and perhaps load S/W again. ... I have been trying to dump the rom for days with no success .. once one of us can do it we are releaseed.
Good luck

Re: Try Hard reset....
Dubi said:
Just try to Hard reset .. Good luck
Click to expand...
Click to collapse
Already did the hard reset (many times) and nothing changed.
The problem started after the radio update, and the hard reset does not reset that update (I see the new version on startup).
Unless there is a harder reset I can do, I suppose I will have to wait for the rom.
makes a grown man cry...

Related

Need Help!

I switched on my phone today, and it loaded the o2 screen, and now is permanently stuck on the Black and Blue screen.
I using Tom's B&B 4.0 touch-flo rom.
Please help!
try a hard reset, something similar happened to me when i was using a different rom and a hard reset fixed it, hope that helps.
Hard reset is when you push call and end buttons together and insert the stylus?
Didnt work either.
hmm.. maybe reinstall the rom then? Did you install any programs on the phone??
It's not detecting the fone, hence I cant even reinstall the ROM.
Is there any way 2 recover from this? Or did I just loose 700 bucks!?
Even problem whereas I had any concern with this version v4.0…
I flashé my artemis 4 or 5 times, it went super… (I would have of the Juste to make hardware reset…).
Since my 2 last flash, that blocks on the page during more 5min…
Flash after flash, always similar
http://forum.xda-developers.com/showthread.php?p=1445305&posted=1#post1445305
So wait, were you able to fix it?
As of right now my fone is sitting like a brick on my table.
Me I wait, of the blow I do not make more software reset…
I am obliged to await more 5min before being able to type my code PIN.
I do not include/understand, that had ever done it to me before this last flash.
I have remakes a flash, always similar, even while passing by a ROM Orange, as soon as I pass by again in V4.0, that does it to me!!!!
Its been over 5 mins for me and its still stuck on the B&B screen. HELP!
Make a hard reset and change the ROM....v3.7 for exemple...
Yea, I tried reflashing it, but the Rom update utility doesnt detect the fone at all.
Look this :
http://www.forummobiles.com/index.php?showtopic=139079
It's a french but it's easy with photo !
I read it, but because it never passes the boot screen, it never detects it hence it doesnt show up in the device manager.
What 2 do!?
Try hard reset again. What did you mean when you said it doesn't work? It didn't do anything? It tried re-installing and failed? What happened?
You don't need the ROM update utility to do a hard reset.
B&B 4.0 Getting stuck on the windows loader, is a know problem. TRy a hard reset to fix it.
Hard reset: Stylus in the hole on the side, and press the two " - " buttons between the red and green button.
This should fix the problem. Now you can flash another rom into the P3300. I'm, running 3.4 without any problem. I updated it with the HTC Tabs from Tom wich used in B&B 4.0.
The problem is that V4.0 functioned very well on my first flash…
while reinstalling the plug in HTC Home + the file SDK, that is better!!
Normal :
http://forum.xda-developers.com/attachment.php?attachmentid=47324&d=1187262723
Color :
http://forum.xda-developers.com/attachment.php?attachmentid=47329&d=1187264616
File SDK :
http://forum.xda-developers.com/attachment.php?attachmentid=47339&d=1187272601
I may come back, for now my Artemis is sitting, bricked, on my table and I've tried everything.
Someone please tell me what I'm doing wrong?
You need to flash via bootloader - hold record button down and soft reset - you now have multicolored screen - connect via usb and flash - you dont need activesync this way.

HELP Please

I tried to upgrade the ROM n my trinity without putting the device in the SPL. The device went dead completely and I could not start it on. I tried to soft reset, hard reset, and tried to get the SPL but nothing is working. When I tried to upgrade it gives message 260 “no connection”. Could anybody tell me how to revive my trinity or get it working again?
Been there a few times myself.
Do you live in the US? If so, I could call you and walk you through it, or MSN chat, or??? or if you'd rather, let me know and I will try to walk you through it in here.
I am in Europe, time difference is large, appreciate if you give step by step instructions in this forum. Thanks again.
SuperSport,
Hi agin, waiting for ur instructions. I am missing my trinity.
Once agin thanks for ur help
Sorry to hear that...you can have a look here:
http://forum.xda-developers.com/showthread.php?t=299659
and here
http://trinityguides.info/index.php?option=com_frontpage&Itemid=1
hope that can help...
good luck...
jma81113 said:
I tried to upgrade the ROM n my trinity without putting the device in the SPL. The device went dead completely and I could not start it on. I tried to soft reset, hard reset, and tried to get the SPL but nothing is working. When I tried to upgrade it gives message 260 “no connection”. Could anybody tell me how to revive my trinity or get it working again?
Click to expand...
Click to collapse
I apologize jma81113. I was unexpectedly called out of town. My nephew crashed his motorcycle and is in the hospital, so I rushed over there. I'm back now.
Any time I cannot flash another rom, I am forced to flash back to an OEM rom, in my case, I use the one found here: http://www.dopodasia.com/download/RUU_Trinity_DOPODASIA_WWE_3.00.707.18_6275_1.46.30.11_108_Ship.exe
This flashes back the original SPL, Radio, OS, etc... It works best if you can do it from a Windows XP computer. If you don't have that option, there are ways to do it using Vista outlined here.
Then I always flash the Hard SPL found here. In my case, I use Des' Crash Proof. I've had the most success flashing Cooked ROMS with this one.
From there, Flashing Cooked ROMS should work just fine. If you run into trouble, you might have to flash back to the OEM ROM again. Occasionally, I have to. I keep a copy on hand at all times.
Oops! Actually, as I read back through your message, I see that you might be getting just a BLACK screen? Is this correct? And I assume by you saying you tried to get the SPL that you mean you pushed the 'power' 'camera' and 'reset' buttons and nothing? If that's the case, let me know and I'll do some more research.
Just so I know, do you get the orange LED lighting up when you plug in the USB cable showing it's charging?
SuperSport
I am sorry to hear about your nephew accident, I hope he is well and wish him well.
Yes I got a BLACK screen when I press the 'power' 'camera' and 'reset' buttons. The device is completely dead.
When i connect the device to the laptop, red LED lights up for 10 seconds and then disappears, I even changed the battery but no sucess.
Hard Reset?
Oops! Sorry, just re-read your first post. Looks like you tried this already...
The Black Screen is new to me, so I'm shooting in the dark.
You many have already done this, but, have you tried a HARD reset? Press the 'Calendar' 'Contacts' and then 'Reset' buttons all together. Hopefully this will bring up a screen that asks if you want to do a reset. Press the Green Send key and it will reset. Let me know if that works or not...
Buttons shown in attached image:
I have done it already no luck, it seems I am going to send it to the dealer in Malaysia. Thanks any way Supersport for your time and effort. Once again hope your nephew is will.

How to reset/reflash without hard reset?

Ill try again then .. Can I somehow reset or reflash the BA from bootloader? 'Cause I can't hard reset the ppc and i cant boot it. It freezes at boot screen and when i hard reset it freezes at the white screen..
HEELP!
Spixe
You cannot do Hard Reset without... Hard resetting the device.
You can flash new ROM and make no Hard Reset, but it doesn't guarantee you will be able to boot BA, as registry stays untouched and may still prevent BA from booting. Moreover, if you use different ROM, additional problems may push the problem further.
Flashing in bootloader is... standard method of flashing. You can use SD card method or USB. You cannot flash the deivce when it is booted in windows, so I see no problem there.
What puzzles me is "white screen" on hard reset: if indeed this is an HR (how do you initiate it?) even after flashing different ROM, this might be just hardware error and all you can do is to say bye bye to your BA.
jakubd said:
You cannot do Hard Reset without... Hard resetting the device.
You can flash new ROM and make no Hard Reset, but it doesn't guarantee you will be able to boot BA, as registry stays untouched and may still prevent BA from booting. Moreover, if you use different ROM, additional problems may push the problem further.
Flashing in bootloader is... standard method of flashing. You can use SD card method or USB. You cannot flash the deivce when it is booted in windows, so I see no problem there.
What puzzles me is "white screen" on hard reset: if indeed this is an HR (how do you initiate it?) even after flashing different ROM, this might be just hardware error and all you can do is to say bye bye to your BA.
Click to expand...
Click to collapse
After ive selected the settings in debugger screen that resets and then pushed the mail button, the white screen shows up. And it stays.
Ive tried to flash it, but in the guide it said that i should hard reset. It wouldnt boot after the flash, so i thought that it was a "must" the HR (Hard Reset i assume). How do i flash it in another way? I follewed the Wiki guide.
Spixe (and sorry for my english. Not perfect - I know )

Dude! this is a serious problem! Someone to get what it is?

Hey guys, I've updated to wm6 and sometimes after my p3300 started to either black out or get into a irresponsive mode where the screen is just lightly on. No buttons replies! Once its happens the only solution is to do a soft reset and then pass to phase 2, try to restart it. That bad boy gets stuck directly at the loading process and its maybe - with luck- that it will go through the os loading after 10 tries and soft resets. The phone can work then from five minutes to ten hours and will get stuck again. What is Happening???!!! Also I don't think its the battery cause it does the same thing even with full battery. Last detail, I just passed the warranty limit and its too late to send it back. What can I do??
Did you updated with the official Rom?
Try to flash it again.
Or just try it out a cooked WM6.1 ROM. I recomend Artemis touch Vanilla 4.02.
Cheers
You tried a hard-reset?
babar_almighty said:
Hey guys, I've updated to wm6 and sometimes after my p3300 started to either black out or get into a irresponsive mode where the screen is just lightly on. No buttons replies! Once its happens the only solution is to do a soft reset and then pass to phase 2, try to restart it. That bad boy gets stuck directly at the loading process and its maybe - with luck- that it will go through the os loading after 10 tries and soft resets. The phone can work then from five minutes to ten hours and will get stuck again. What is Happening???!!! Also I don't think its the battery cause it does the same thing even with full battery. Last detail, I just passed the warranty limit and its too late to send it back. What can I do??
Click to expand...
Click to collapse
did u run a uspl first?
jahrami said:
did u run a uspl first?
Click to expand...
Click to collapse
If he upgraded it, then he didn't need it or it was the original WM6 ROM.
The problem was after upgrade!
Flash it again or do a hard reset!
Cheers
Thanks for the help. Yeah I installed the touch Vanilla 4.02 cooked WM6.1 ROM. And I believe the uspl was in the file. As far as I remember I ran it but had no feedback whether it worked or no...
Would a hard reset get the bad boy back to wm5 or reboot with wm6.1?
I *should* reset/default to factory settings for whatever ROM was last successfully flashed to the device. You will lose any installed programs/data so so a PIM backup/ActiveSync before hand if required.

HELP! I think brick my phone!!

Hey help me please!!
Please brother's help me!!
I have a Diamond, and yesterday I try to upload my phone with a rom
At the moment it's load perfectly, so after the program has finished the atualization, my phone make a soft reset(normal), So when wake up, and show's me a boot screen with (TOUCHdiamond) name on the screen, he freeze!!
I can't do nothing! It's stuck!? omg! people help me to resolve this!? I try up a new rom but isn't work cause the phone don't connect with windows to change or execute other program, cause the phone are stuck on boot screen!
Please!!! HELP ME TO RESOLVE!!! PLEASE!!!!!
c ya!
thx for all
dehzincwb said:
Hey help me please!!
Please brother's help me!!
I have a Diamond, and yesterday I try to upload my phone with a rom
At the moment it's load perfectly, so after the program has finished the atualization, my phone make a soft reset(normal), So when wake up, and show's me a boot screen with (TOUCHdiamond) name on the screen, he freeze!!
I can't do nothing! It's stuck!? omg! people help me to resolve this!? I try up a new rom but isn't work cause the phone don't connect with windows to change or execute other program, cause the phone are stuck on boot screen!
Please!!! HELP ME TO RESOLVE!!! PLEASE!!!!!
c ya!
thx for all
Click to expand...
Click to collapse
Here's what you need to do:
Hold down the "Volume Down" button and press reset with the stylus. You will enter the Boot Loader. Now plug in your USB cable connecting it to you PC. On the bottom part of the screen (phone) you'll see USB. Now your PC recognizes the phone.
Start a ROM update through the RUU executable and flash your phone with a different ROM.
henk2484 said:
Here's what you need to do:
Hold down the "Volume Down" button and press reset with the stylus. You will enter the Boot Loader. Now plug in your USB cable connecting it to you PC. On the bottom part of the screen (phone) you'll see USB. Now your PC recognizes the phone.
Start a ROM update through the RUU executable and flash your phone with a different ROM.
Click to expand...
Click to collapse
thx!! really appreceate!!! thx! it's back to work! thx!!!!!
i have the same problem where my phone freezes at the boot screen, where it says touch diamond and thw orange writing in the corner. It was working fine, happened all of a sudden after i soft reset it, when the phone initally froze on an incoming call
Any suggestions?
just Change your ROM..,
hard reset is somthing i dont want to do. Is there any other option?
kerm said:
hard reset is somthing i dont want to do. Is there any other option?
Click to expand...
Click to collapse
I think not. Don't know if you have a lot of apps installed after flashing. What you could do is find a ROM that's UC2/sUC compliant. If you create a folder structure on your internal storage like this:
ROOT > Backup and Restore > CAB > CABi
Put all the cabs you want on your device in the CAB folder and all the cabs you want on internal storage in CABi folder. After flashin and initial customization you will find yourself in User Customization (UC). It will state that it found a CAB folder, choose to install. After this it will state that it found a CABi folder, install as well. This reduces the effort of installing all apps after a hard-reset. As for messages, contacts e.g. I suggest you use PPCPimBackup.
same problem, but when I launch the ruu all is ok, until it starts, it stay at 0%, then I get a message that there was a communication error
Go1den3ye said:
same problem, but when I launch the ruu all is ok, until it starts, it stay at 0%, then I get a message that there was a communication error
Click to expand...
Click to collapse
Try flashing through bootloader. Press reset with stylus while holding volume down. After you're in the bootloader plugin USB cable and start flashing.
henk2484 said:
Try flashing through bootloader. Press reset with stylus while holding volume down. After you're in the bootloader plugin USB cable and start flashing.
Click to expand...
Click to collapse
tried and didnt work. made it worst in fact :S
startet update trough bootloader, started, updated to 13% and then I was told the update didnt work with my device (or something similar, in norwegian). tried an older update, same problem... :/
when I now boot the phone I'm directly in bootloader, and with the funny message
DIAM100 65M
SPL-2.03.0000
PSOC-Diam STAGE_PVT v0x30
Upgrade ROM code error
Please try again
I might have my hand on a brick... but hope not...
edit:
ooh, news, suddenly its updating moore... after 5 tries it allways stopped at 13%, but now it up to 31% and going strong... will update..
edit2: going strong up to 33%....... wow... well its a start and Im going to try some more.
edit3; 7th time the charm it seems... 100% and all I had to do was sit REALLY still. and I actually downgraded from 2.03 to 1.93 or something... should note that on this point I have tried flashing it with the original 2.03 and 1.93 every other time...
edit4; aaaaand we're back at the TOUCH Diamond screen.
edit5; aaaand after a failed flash to wm 6.5 (stopped/didnt start at 0%)... the phone started... This MIGHT be a clue that I should NOT try to get wm6.5 to run... but that wont stop me
I dont know if anyone else will have the same problems, but atleast this was my way to the resolution
Go1den3ye said:
tried and didnt work. made it worst in fact :S
startet update trough bootloader, started, updated to 13% and then I was told the update didnt work with my device (or something similar, in norwegian). tried an older update, same problem... :/
when I now boot the phone I'm directly in bootloader, and with the funny message
DIAM100 65M
SPL-2.03.0000
PSOC-Diam STAGE_PVT v0x30
Upgrade ROM code error
Please try again
I might have my hand on a brick... but hope not...
edit:
ooh, news, suddenly its updating moore... after 5 tries it allways stopped at 13%, but now it up to 31% and going strong... will update..
edit2: going strong up to 33%....... wow... well its a start and Im going to try some more.
edit3; 7th time the charm it seems... 100% and all I had to do was sit REALLY still. and I actually downgraded from 2.03 to 1.93 or something... should note that on this point I have tried flashing it with the original 2.03 and 1.93 every other time...
edit4; aaaaand we're back at the TOUCH Diamond screen.
edit5; aaaand after a failed flash to wm 6.5 (stopped/didnt start at 0%)... the phone started... This MIGHT be a clue that I should NOT try to get wm6.5 to run... but that wont stop me
I dont know if anyone else will have the same problems, but atleast this was my way to the resolution
Click to expand...
Click to collapse
Before you try to flash anything other then a stock ROM, I suggest you take a look at this thread: http://forum.xda-developers.com/showthread.php?t=416211
You need to have Hard-SPL flashed before flashing any custom ROM. My advice would be to use this one: http://forum.xda-developers.com/attachment.php?attachmentid=93362&d=1213719705
cool, will try that one. thnx
On My New Diamond having 1.37 Asian HTC ROM i Flashed 1.93 Asian HTC ROM. It flashed successfully then after installing some programs i have done the soft reset after that It hangs on Operator (Airtel) Logo and my phone doesn't start. I have not installed
any Hard SPL.
I have done Vol.Down + Softreset button but nothing appears on screen.
I tried to Hard Reset but nothing Happens
plz plz help me
dalco said:
On My New Diamond having 1.37 Asian HTC ROM i Flashed 1.93 Asian HTC ROM. It flashed successfully then after installing some programs i have done the soft reset after that It hangs on Operator (Airtel) Logo and my phone doesn't start. I have not installed
any Hard SPL.
I have done Vol.Down + Softreset button but nothing appears on screen.
I tried to Hard Reset but nothing Happens
plz plz help me
Click to expand...
Click to collapse
Did you hold the volume down button while pressing reset? After pressing reset you should keep holding the volume down button until the tri-color bootscreen appears.

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