I have followed the Blackberry-related threads, but a couple of questions remain. Forgive me if I missed an answer that's already posted.
First, I'm using the PDA2K with a Cingular SIM. I have the the "unlimited PDA data" plan, which a Cingular data support technician tells me should qualify me for Blackberry service. In fact, I used that plan when I had a Blackberry 7290 through Cingular before I got the i-Mate device.
I installed the O2 version of the Pocket PC Blackberry client software- with no problem (even though after the install a message appeared telling me that the client software might not display properly because it was meant for an earlier device).
Question 1: When the Blackberry client is running on the Pocket PC, the handheld won't sync with ActiveSync. Is this to be expected?
Question 2: My company's BES redirector software on my desktop doesn't see my Pocket PC even when the Blackberry client software is running on the handheld, the handheld's in its cradle and the cradle's connected via the USB port to my desktop. Is this because of some conflict with ActiveSync perhaps?
Question 3: In checking the settings on the Blackberyy client software on my handhled, I see no PIN #. Is this because Cingular's ROM doesn't serve up a PIN # for the device - because, in turn, Cingularl doesn't support Blackberry connect software? I take it there's no other way to load my old Blackberry PIN # (from my Blackberry 7290 days - it's still "alive" on the Cingular Blackberry website) short of through a ROM update of some sort?
Many thanks.
Charlie
We are in the same exact boat except for i am on AT&T. I tried the O2 version and had the same problem. That is because the PIN on blackberry devices are harcoded into the device it self and the PIN from blackberry connect is generated by the software(most likely in association with IMEI, which is the truly globally unique ID for mobile devices). Then I installed the .CAB file extracted from the German T-Mobile III(same device as ours) and the desktop software. Except for the Connect software on the device is in German, there is no problem. The software generated PIN when I opened it, and talkes to the desktop, so the BES side also get the new PIN. Seems like evrything should be working now but no--I think the blackberry APN and IP need to be changed from the BB Connect settings but I don't know how, since those are carried over from the German T-Mobile settings. I will try to contact German T-Mobile to see if T-Mobile US supports it or not, if yes, I will switch.
I know of Blackberry, but I never heard about a client on the PocketPC. I currently have the $19.99 Media Works Unlimited plan, can I use that application as well? What benefits would I have in using it? If I could use it, where can I download it? Thanks.
Hi guys,
My company has MS Exchange and BES servers installed, and few of my co-workers are using the BlackBerry services with regular BB devices. Currently i'm trying to enable this on my XDA IIs (Asian, with latest ROMs). I got the service enabled on my SIM card via my local carrier (Orange Israel). I've tested the SIM on a regular BB device and it worked just fine.
I've installed Blackberry_1.2.4.19.cab (and also tried HTC_PocketPC_TMO_Austria_Germany_Load_Working-1.cab), but the service still does not work. Either the PIN number is not assigned, or the PIN number reported on the device does not match the one in the BES. When i run BBConfig on the desktop it reports that the PIN is not configured.
Also, where should i enter the "activation password", which is generated by the BES in response to a PIN?
Maybe someone can post a step-by-step guide on how to enable BB service on HTC Blue Angel with BES?
Thanks!
http://www.blackberryforums.com/forumdisplay.php?f=32
When used as a BB what are the cost like? Is it just a case of installing the cab? Where do i get the cab?
What protocols does it support? just exchange?
There's a small initial connectivity fee for enabling access to BB APN (blackberry.net), and then there's a monthly payment. I'm not sure about the real costs as its handled by my company.
In theory installing the CAB on the device and BB Config on the desktop should be enough if you have a BES server that pushes your e-mail. CAB can be downloaded from forum's FTP site (use the search function to find the exact link).
However, after installing and enabling everythin i still can not get it work. Hitting the "connect" button on the BBConfig results in an error message, and the BB client on the device can not connect to the server.
I know that some people managed to get it working. It would be great if one someone could post a detailed guide, as my operator would not provide any support for HTC-based devices.
Getting BES to work on T-Mobile
Some non technical experience:
I run the BES on my MDA III. Whilst I am on T-Mobile UK, our Corporate BES is Vodafone based.
After downloading and installing the BB PC desktop software from T-Mobile Germany (it is in English) for the MDA III, the client software is already resident on my MDA III (it is in the latest extended ROM), I had to get it enabled by T-Mobile. T-Mobile had to send the appropriate service books to the device AND enable the individual sim card at a network level (this latter issue took some discussion between my IT Department and T-Mobile UK).
Since then I have been up and running BES with no problems. The monthly service fee is around £30 from memory (so it is not cheap! :shock: )
Hope this helps.
J
BB Connect with TMO Dash - repost in the correct forum
Hi All,
I am trying to replace my company issued BB 7520 (Nextel) with a T-mobile Dash. (my personal cell)
-I have downloaded the BB Connect Cab file to the Dash and installed. Ver2.1.2.39
-I have downloaded the BB Connect for Windows Mobileto my desktop and synched the Dash ver 2.1.1.9.
- I synched my Dash, it recognized the new PIN and I created a new encryption key
- I have called Tmo and had them add the BB service to my account.
The Dash is connecting to the TMO BB Network. The identity, Status Services and IT Policy all look OK.
However, I cannot send or receive emails, and my calender is not synching. I have turned off Calender synch in Activesynch. I don't have Activesynch synching anything.
Am I missing something? When I run the BB Connect Desktop for Windows Mobile, I only get panel that looks like the redirector settings on the BB Desktop Manager.
Do I need to run the Desktop Manager when I run the BB Connect for WM?
Thanks in Advance
James
I haven't been able to get BB Connect on my Excaibur afterthe first restart of the device. It does work though if I deselect the radio button for wireless PIM. Anyone know why this (I think the BBconnect service is CICAL) is preventing BBConnect from working?
Help, I am lost now.. I had BB Connect work on my Dash, then I flashed the ROM. I have BB installed and I can receive all my emails no problem, but I can't create new or reply to emails the action is greyed out. Since this is the only way I can email I really need to get this working.
Please help!!
Thanks
I fixed it, I just had to send a service book to my phone and everything works now..
"Tmobile" Dash and BB Connect Problems Please help
I have bb connect (smartphone edition) on my dash with the blackberry plan on my account.
It works great alot better then the trigger system !
I have a issue with the internet not working properly it is really slow I have to suspend the bb connect to get it to work normal ( pain in the butt )
And also my mms messages come in as a text that directs me to a web link as instead of downloading the pictures
Any help I know a couple other people posted this issue but there was no fix
Please help Thanks
****UPDATE*****
Fixed the mms messages not coming in.
The problem was I selected the blackberry 8100 on my tmobile account so I can add the blackberry and set it up. Once I switched it to the dash. The picture messages come in just fine.
Any one out there that can help with the slow internet problem ?
Was the slow Internet problem ever figured out? I installed BB Connect 4.0 and im noticing the same problem too.
disable the bb connect when ur using the internet through status in the bb connect menu...and when u finished surfing just enable it again( disabling it is not closing it...its just suspends until ur ready to use again)
Blackberry Connect using BIS (not BES) on WM6, possible?
I am using a Rogers S621 Excalibur (Carrier, CID, & App unlocked).
On my phone I am running WM6 standard 5.2.1238 (Russian ROM)
On my computer I am running Vista.
I do have a BB Connect data plan on my account.
I have installed the BB Connect software seen here:
http://www.sems.org/entry.asp?ENTRY_ID=228
and here: http://www.sems.org/entry.asp?ENTRY_ID=225
If I try to run the Blackberry Connect Desktop for Windows Mobile it begins to start up and then says "The account is not provisioned properly on the server" and then shuts down. I don't think that is an issue as I believe the desktop client is only for BES.
On my phone when I try to select the BB Connect app and select Register now it says:
Blackberry: Not Connected
Blackberry: Network Available
Blackberry: Data Tunnel Available
Blackberry: Not connected
On the BIS (www.rogers.com/bis) when I select "Change Device" and then enter my PIN & IMEI (found on my phone by selecting Blackberry>Settings>Identity ) it says: "The information you have provided could not be verified. Please check your information and try again".
On my phone when I select Start>Blackberry>Settings>Email Settings it says "Email settings unavailable".
What have I done wrong, or what can I try?
bb connect dont work with wm6...i had it on wm5 but once i updated the rom to wm6 it stopped..happened to all of us.. some ppl got it to work by editing stuff ...but thats jsut too much to go through
My HTC S621 is running BBC for WM5 under WM6! It´s ok.
johnmud said:
My HTC S621 is running BBC for WM5 under WM6! It´s ok.
Click to expand...
Click to collapse
What carrier are you on? Rogers?
BES? or BIS?
does this means you are confirming that your S621 is indeed CID & APP unlocked ?? and this is a "software" issue ??
I was starting to get confused with other posts of yours going back & forth not knowing yes or no
http://forum.xda-developers.com/showthread.php?t=322486
&
http://forum.xda-developers.com/showthread.php?t=322486&page=3
UnicornKaz said:
does this means you are confirming that your S621 is indeed CID & APP unlocked ?? and this is a "software" issue ??
I was starting to get confused with other posts of yours going back & forth not knowing yes or no
http://forum.xda-developers.com/showthread.php?t=322486
&
http://forum.xda-developers.com/showthread.php?t=322486&page=3
Click to expand...
Click to collapse
What are you talking about? When was I "going back & forth"?
And why are you rolling your eyes at me?
And wasn't it a "software" issue the whole time? It certainly wasn't a hardware issue.
crazygman said:
I fixed it, I just had to send a service book to my phone and everything works now..
Click to expand...
Click to collapse
How did you know that the service book transfered to your handset? I did the same but there were no new service books.
BB Connect 4 and WM6
I've just installed BlackBerry Connect 4.0 on my T-Mobile Dash with WM6. It works like a charm...!!!.
Regards.
Pedro.
Hi, in order for the BB connect to work on the Dash you have to have the BB data plan through your carrier. After you install the cab, go to your website where you can manage your device, pick a blackberry as your current device and then you can send the service books. You can also call your company and ask them to send the, just tell em your using a pearl or something. ANy way after that make sure you update the pin and then your good to go. Oh by the way the current US smartphones cant multitask APN's so you will not be able to access the blackberry.net apn for mail and the wap apn for internet at the same time. In order to use the internet you must suspend the bb connect software. I have a .cab for for smartphones which works if you want one. It was designed for the dash, excalibur, etc. It works great.
cellfonejoe said:
Hi, in order for the BB connect to work on the Dash you have to have the BB data plan through your carrier. After you install the cab, go to your website where you can manage your device, pick a blackberry as your current device and then you can send the service books. You can also call your company and ask them to send the, just tell em your using a pearl or something. ANy way after that make sure you update the pin and then your good to go. Oh by the way the current US smartphones cant multitask APN's so you will not be able to access the blackberry.net apn for mail and the wap apn for internet at the same time. In order to use the internet you must suspend the bb connect software. I have a .cab for for smartphones which works if you want one. It was designed for the dash, excalibur, etc. It works great.
Click to expand...
Click to collapse
I am using 2.1.2.39 and I can get the software running, where I seem to have the problem is with the service books. TMO has another PIN and IMIE number and will not let me change it.
I can send a new service book but they are not showing up on the handset.
BB Connect 4.0 not working on WM6
Hi there,
I have my HTC S621 from Rogers with Blackberry plan and recently upgraded to WM6. When loaded with BBC 4.0. It will not connect (works well under WM5). I have seen some ppl say it works and some ppl say it does not work.
Not sure if there is a way to fix it ?
Here is the info of my HTC:
ROM: 1.27.405.1
WM6 CEOS: 5.2.1238 (build 17745.0.2.3)
radio : 4.1.13.44_02.94.90
Thx.
BB Connect question: Is it possible to change (or get a different) PIN?
Long story short, my BIS won't accept my PIN and tech support has no idea why, so changing my PIN or getting a new phone seem to be my only options.
I 've managed to successfully run the BlackBerry Application Suite Pro on HD, now I want some one with BlackBerry Enterprise account to test.
Thanks
Steps:
1. BBConnect_WM6_Professional_BB.cab and register your device to get the PIN Number (not sure this is necessary)
2. Run SetDeviceID on WM
3. Install BlackBerryApplicationSuite_Professional_1.0.3.12.cab
4. Post your result here
http://rapidshare.com/files/349643518/BlackBerryApplicationSuite_Professional_1.0.3.12.cab
http://rapidshare.com/files/354794476/BBConnect_WM6_Professional_BB.cab
i'm very intrested in this if it is like blackberry messenger, i have a blackberry internet service plan and wouldn't mind testing that if needed.
I have a BES. Would be happy to test if you like.
Thanks,
Marty
Please follow Post 1
try install but don't work for me. why?
I have BB Connect up and running already on my HD.
What additional features does the pro suite provide and will it disable my existing BB connect wireless synch with BES?
Just I need my email connection with BES and do not want to risk loosing that.
Thanks
Not working, bb connect instal and running but connected to blackberry lost....
Help Me.......
Ok, so I've been trying to solve this issue since starting with my first Android phone, the Hero...
I work for a large enterprise corporation & our security policies are quite strict. I have used Blackberries, Palm Pre, WinMo all successfully with my employer, but Android just does not work! Ok, yes, I've been using TouchDown & it kind of works, but only with Exchange 2003 support running, ActiveSync will not connect.
I know our policies require simple PIN & remote device wipe, so is that what is blocking me from using the built in client? I read somewhere that someone has some sort of patch they applied that tricks Exchange into thinking it is a different type of device trying for ActiveSync & bypasses the simple PIN & remote wipe. Has anyone heard of anything like this?
Any guidance would be so very appreciated! Thank you!
Check reply to your post on Android forums ... I'd put the link in but am prevented ...