Seriously need help with my SPV M5000 upgrading issue. Massive Problem!! Please Help! - JASJAR, XDA Exec, MDA Pro Software Upgrading

Hello, i upgraded my spv m5000 via orange site. during the upgrade the setup gave me an error and went off. and now my screen of the spv m5000 is stuck on the installation screen. i.e. saying Serial on top of the screen and V1.00 at the buttom. ive tryed resetting the phone but nothing happens.
and now my battery is dead and it only charges a bit and the same screen comes up
Ive contacted orange about a month ago now and they dont know what to do as they dont understand the issue also took to the shop no help recieved.
please tell me what i have to do to get my phone up and running.
thanks

skemeone said:
Hello, i upgraded my spv m5000 via orange site. during the upgrade the setup gave me an error and went off. and now my screen of the spv m5000 is stuck on the installation screen. i.e. saying Serial on top of the screen and V1.00 at the buttom. ive tryed resetting the phone but nothing happens.
and now my battery is dead and it only charges a bit and the same screen comes up
Ive contacted orange about a month ago now and they dont know what to do as they dont understand the issue also took to the shop no help recieved.
please tell me what i have to do to get my phone up and running.
thanks
Click to expand...
Click to collapse
try racharge you batery using external charger... than put your device to boot loader mode (serial on top & bootloader version bottom) than try to flash again
cheers
indra9110

yes its already on boot loader mode and i am unable to go off it. also i am unable to charge the battery with the external adapter.
Is there any software that can be used to flash without using active sync cause it has developed its own usb connection.
its always saying serial on top and V1.00 at the buttom
thanks for quick reply.

skemeone said:
yes its already on boot loader mode and i am unable to go off it. also i am unable to charge the battery with the external adapter.
Is there any software that can be used to flash without using active sync cause it has developed its own usb connection.
its always saying serial on top and V1.00 at the buttom
thanks for quick reply.
Click to expand...
Click to collapse
as I say ... just flashing again on bootloader mode ...
cheers
indra9110

with what software
please tell me
cheers

i have retryed my upgrade software but as i do not have active sync connection i am unable to install via software. please let me know which software you are taking about.

You dont need active sync for upgrading your ROM. When the device is in bootloader (and yours obviously is ;-), connect it to a pc through the usb cable and run the upgrade utility from the orange site again. Sometimes it takes two or three times.

hello, THANKS A LOT. YOU HAVE EXPLAINED TO ME EVERYTHING THAT EVEN THE COMPANY ORANGE COULD NOT DO..,
Your da true expert in this device.
Thank you every much.

all of you that have reply thank you very much

Related

DOPOD 900 dead after upgrade

My DOPD - bought in China was running a chinese version of WM5.0 and I wanted to install a english version.
After upgrading my DOPOD 900 with the upgrade : Universal_Upgrade_v1.30.68_radio_1.09.0.zip I have problem.
It is really DEAD. soft reset does nothing and a hard reset only gives the option of "0" and "X" which do nothing.
the USB is no longer recognised and nothing seems to want to communicate with the Dopod. It seems the USB loader program is no longer running on the Dopod.
Has anybody any idea how I can attach to the device an install a new bootloader, or something.
I had the same issue and I have a solution. But, let me tell you my process that got me where you are.
I tried performing the update using the No_ID (or whatever) method and kept getting errors. I rebooted my PC and changed the Operator ID using the HTC64 Extended ROM Tool.
After this, I was able to use the typical installer. The flash went fine and I hard reset as instructed. From that point on, I had your exact problem.
A dead screen. I was able to redo the hard reset after pulling the battery but I would just end up with the dead (blank) screen again. ONCE, I did get it into boot loader mode where I could actually read the screen. But, of course I reset and again had a dead screen.
My solution was to revert back to a true O2 ROM. Even though I couldn't see the screen (still can't), the ROM update is proceeding as I type this. I'm at 44% of the radio ROM installed.
Hope this gives you hope!
Well, good news. I just finished the ROM update and I'm looking at the O2 boot image.
Is there any indication that the QTek ROM looks for the Carrier info to be QTek or it will fail once installed? Just wondering why I had this problem.
ARG! Reflashing with QTek ROM did the same thing. :evil:
Blank screen and all.
check 2 things
uncheck usb from active sync
hardreset after upgrade has been completed
just do the upgrade again and it should come alive again
Thanks and another question
Well thanks for the hope. but I have tried this already with no luck, however after this message I will try again. My biggest problem is that I cant regain communication over the usb.
I would like to know how your system behaved when you plugged in your apparantely dead device. My system just says device un recognised and I cant begin a download with or without active sync.
So I cant get another rom image to download.
regards
Nick
dolebole said:
check 2 things
uncheck usb from active sync
hardreset after upgrade has been completed
just do the upgrade again and it should come alive again
Click to expand...
Click to collapse
This was the first thing I did.
The problem is that I cannot get any communication over the USB.
The device is unrecognised on USB and after starting any ROM download it just timesout after "checking information from device" message .
Ever seen a dead USB interface like this ?
The USB PnP mgr sees the hardware but cannot establish the device type !!
Nick
@mobinick: You and I have the same situation.
I have 2 Universal dead like this. 1 Exec and 1 Jasjar.
Both dead, blank screen, can not enter bootloader, can not connect with PC. PC can not recognize the driver usb of the device.
I opened the phone and found that logically everything is so so. There is no clue about hardware.
So I think: the address of the bootloader with device ID maybe unlucky damaged.
Who can fix this problem pls share us some experience.
Thanksss
ta_mobile said:
@mobinick: You and I have the same situation.
I have 2 Universal dead like this. 1 Exec and 1 Jasjar.
Both dead, blank screen, can not enter bootloader, can not connect with PC. PC can not recognize the driver usb of the device.
I opened the phone and found that logically everything is so so. There is no clue about hardware.
So I think: the address of the bootloader with device ID maybe unlucky damaged.
Who can fix this problem pls share us some experience.
Thanksss
Click to expand...
Click to collapse
Why don't you guys take it to your respective service centres and get it fixed?
Even if you have to pay something, it will certainly be better than these bricks occupying table space.
Have you tried going back to an original O2 ROM? I went to 1.13.139 WWE and all is fine now.
Just to share my experience with you guys here:
I posted my problem way back during the Radio Upgrade from 1.04 to 1.06. My Dopod 900 got stuck on the splashscreen. I couldn't get my device to pass the splashscreen even after upgrading/downgrading the radio ROM back and forth two times.
Finally, I just forced my device into bootloader mode (Backlight+Reset+Power). Even after doing this, the dopod screen was completely blank (no indication of serial/usb letter on the screen). I downloaded the official O2 exec ROM and plug my device (in bootloader mode) back to the USB port. It said unrecognized port on my PC. Despite that, I reflashed my Dopod back with the NoID tool the complete O2 ROM (Radio, Main ROM & The extended). Once completed, my device regained its consciousness.
I managed to flashed back the 1.06 radio after that. And has since been upgraded 4 times (two i-mate, one Orange and the latest QTek ROM) with no problem whatsoever.
I had the exact same problem as you to guys, i tried to update it, and it wouldn't budge...
It constantly, without fail timed out... I tried everything...
As my hope started to wain, i gave it one last shot...
I took out everything, sim and sd and battery, then connect the battery back and from the bootloader menu, connected it to the pc, with usb cable...
Finally it worked!! Like normal, i was able to load any and all rom and radio updates...
Wouldn't work, from the normal working screen (which was working for a while, i later tested this out, and found out ) and also wouldn't work, from the bootloader (power+backlight+reset) with sim+flash in there....
Hope you guys have some luck.. I htink you should, because i was in the exact same boots as you guys...
It worked for me
My O2 Exec did exactly the same thing, and I spent (on and off) 24 hours trying to get the damn thing to go again - wouldnt charge either....
I too finally took out everything, SIM and sd and battery, then connect the battery back and from the bootloader menu (which I only found about from this site), connected it to the pc, with usb cable...
It worked as well - bloody brilliant. I now have the latest 02Exec Upgrade (Version 1.30.162 AKU2 Release) and all is great.
Cant believe that 2 days after logging email with O2 site, they have not responded...
Would almost kiss you guys.....
Solution for getting stuck in bootloader
http://wiki.xda-developers.com/index.php?pagename=Instructions for those stuck on Boot Screen

Bad upgrade

Hi all,
I've the following problem. A friend told me he found a new AKU 3.5 rom of Helmi and he sent it to me.
I unzipped it, checked the files who lookeed good and flashed my universal.
Once finished, tried reboot and got black screen.
After spending 2 hours to go back in bootloader mode (no success) and after looking in the files, seems he sent me a Blue Angel rom and no Universal.
Phone refuse to go in bootloader mode. Black screen. :s but when I put it in usb, windows says unrecognized USB device.
Any one can help please :$
Think Xanaxer needs his account deleted...sorry I can't help with the OP's problem
gloom said:
Hi all,
I've the following problem. A friend told me he found a new AKU 3.5 rom of Helmi and he sent it to me.
I unzipped it, checked the files who lookeed good and flashed my universal.
Once finished, tried reboot and got black screen.
After spending 2 hours to go back in bootloader mode (no success) and after looking in the files, seems he sent me a Blue Angel rom and no Universal.
Phone refuse to go in bootloader mode. Black screen. :s but when I put it in usb, windows says unrecognized USB device.
Any one can help please :$
Click to expand...
Click to collapse
I just tried several previous official and un-official upgrades but none detected the universal.
Tried mtty methode too but nothing detected on USB port. (Killed active sync modules with task manager)
Tried several times to enter in bootloader mode but nothing displays on screen like before. Screen stays black.
I hope it isn't broken cause seems windows detected something pluged on the usb
gloom said:
Hi all,
I've the following problem. A friend told me he found a new AKU 3.5 rom of Helmi and he sent it to me.
I unzipped it, checked the files who lookeed good and flashed my universal.
Once finished, tried reboot and got black screen.
After spending 2 hours to go back in bootloader mode (no success) and after looking in the files, seems he sent me a Blue Angel rom and no Universal.
Phone refuse to go in bootloader mode. Black screen. :s but when I put it in usb, windows says unrecognized USB device.
Any one can help please :$
Click to expand...
Click to collapse
your best bet with be take it back to your mobile phone vendor, because the motherboard is messed, and nothing can be done apart from replacing the motherboard
coolbeans252 said:
your best bet with be take it back to your mobile phone vendor, because the motherboard is messed, and nothing can be done apart from replacing the motherboard
Click to expand...
Click to collapse
No other way to get it back in bootloader mode ?
since the bootloader is also overwritten with something from the BA ROM, it is improbable.
Hi !
I had a similar problem, but I am in bootloader mode, but I can't reflash my board. Does anyone knows how should I do ?
Thanks

Urgently Need Help!!! Imatejasjam

Hi, i have just bought a new imate jasjam and uploaded the windows mobile 6 as per your instructions. Everything was going ok, then active sync kept stuffing up, i reinstalled it 3 times and only sometimes works, i have limited to no connectivity in my LAN, and my imate takes 2hrs to do anything once i touch the screen. i have tried hard resetting etc nothing! i have searched and searched for everything and found nothing, i eally hope someone can help me, i am at my wits end!
PLEASE HELPPPPPPPPPPPPPPP
Try putting it into bootloader and flashing hard spl and flash a new rom after that.
thank you!
i just tried to do that and it said error please connect the usb to the phone etc..and it is..
if this helps anyone- ipl 1.04 and spl.2.10.0lipro?
ggrrrr
Can you tell us what ROM you are trying to flash, and what OS you are using to connect with?
ROM VERSION: 3.30.2.1
ROM DATE: 05/15/07
RADIO:1.38.30.10
PROTOCOL:32.71.7020.12H
I have a windows xp sp2
i am so grateful to everyones input. thanks
usb connectivityy
Goto to the usb settings under communication and remove the tick from advanced usb fuctionality. Maybe unplug from USB first before doing that.
Thanks, have just tried that but it didnt work, still got the red cross on the icon and limited to no connectivity thru the LAN. i am so lost, i should have just left the phone as is ;-(
have you tried loading into the bootloader and then connecting the jasjam to your pc?
How to get into the bootloader is described here:
http://wiki.xda-developers.com/index.php?pagename=Hermes_Resets
once connected just run the offical update from telstra (which is a damn good rom btw) and it should return your jasjam to normal. The latest Offical update can be found here - http://forum.xda-developers.com/showthread.php?t=348436&highlight=telstra
hope that helps
edit; should have read first post. hmmm. try uninstalling activesync and reinstalling it, or try on another computer. i had this problem awhile ago, can't remember exactly how i fixed it, but it was a combination of new activesync, bootloader and hardresetting
ok, i have reset it- is the bootloader screen the one with 3 colours with ipl etc on it?
i connected it and it then said usb on the screen, but activesync can't connect it?
When you get to the bootloader screen with the 3 colors you need to reflash with a new ROM
thanks to everyone, i am now back and running! god knows hoe but thanks!

Imate Kjam Will not boot

Hi all i am new to all this i tried to load a newer rom on my Imate it had an error and froze did a reset and now it only comes to the 3 colour boot screen i have tried a hard reset but no luck and have downloaded the offical rom again i can get into the bootloader screen by pressing camera button and on and connect with the usb the thing is how do I load the rom the Program"RUU program" says u must have a active sync connection and it will not work in the bootloader it says usb in the left conner but active sync will not work is there any other program that doesnt use active sync to load the rom to my phone i have been reading the forum and seen similar problems all with the reply load wizardlove cant find the it all the links are broken or doesnt excest I need to get my phone running asap and if i send it in it will only be returned inn 6weeks they say I am from south africa and the guys here can be a lot of help coz the know nothing so if anybody can help me please it would be great thanks
Which is your device a G3 or G4 ? post the IPL/SPL...? of the phone to determine the version. As far as it gets to bootloaders (tricolor screen) you are safe,its just a bad flash,nothing to worry,you'll soon have it working fine.
Which rom were you trying to upgrade to ? and what exactly were you doing.First, is your phone SIM/CID unlocked,if you were trying to upgrade to a latest wm6 rom,its essential to have the phone CID unlocked
Secondly,while in bootloaders, Activesync doesn't work,you got to have a working OS on the phone to sync with activesync,but when in bootloaders and usb appears in the bottom of the screen,you can flash the rom.
Cheers!
K Jam hangs at blue screen
Hi to all,
I have a K jam more then 1 years old. Now It is giving some probem. There is no display but only light in the screen but I make call and recieve calls!.
First time when problem arised. I pressed 3 battons(2 left side and 1 up side)the screen will became perfect and when I remove the battery & reinserted, the problem arised again. When I asked some 2 to 3 mobile service mens, thay told that there is a problem with OS (By reinstalling the OS it will be repaired). I think probem is with the strip connect motherboard to the LCD, that could be cuted but service mens told no, it is problem with OS.
Where I can get the OS, WM5 is preinstalled in it.
Still it did not open the mobile. Please help me
Many Thanks for all
Srikanth.K
hellol i m facing the same problem when i start my imate k jam it does nt boot to windows n stopd on three color screen wht to do now help me plz to sort out
I feel your Pain! im in the same boat the three colour screen! all my Imate only gives
me IPL 2.16.0001 an SPL 2.16.0001 not even an OS
i downloaded wm6 from here and i followed some step of senior member of these site.now i have a problem.when i upgraded my mobile restart after booting and again restart so i am in serious problem.what can i do now.any help.
my imate k-jam ipl 1.01 and spl is 1.06
please help me

Keeps restarting to bootloader with ruunbh error

Hey guys, I've been looking for answer for my problem for several hours without any luck. When my phone is not plugged to USB it won't even start in bootloader mode nor the hard-reset works. When I plug it to USB then it starts in bootloader mode says Upgrade ROM code error Please try again. This screen shows only for about 2 seconds and the phone restarts itself and does the same over and over ... I'm getting desperate. Does anybody know what to do with this issue?
Am also having the same problem since yesterday. My HTC Diamond touch2 had the wm6 from htc..the battery was after every 9hrs dead so i decided to flash the "shania" rom which many says is better. The installation was all fine and shania started.I removed the Batt to put the sim-card and restarted the Phone. It did`nt start and now it gooes on and off with the bootloader tricolor and says "No Image". No access to pc due to "on/off" state. Please Help
No one can Help???
Have also tried to flash using an sd-card without success. The phone does not even charge itself. Please S.O.S
I have a similar problem on my Rhodium (tilt2). Been reading around on and off for a couple days now and have come across a couple possible solutions. I'm still experimenting with my phone.. going to poke around with mtty on my roommate's PC later today. I'm still searching the xda threads (which led me to this post) so I'm sure there is a solution which doesn't involve a service center or warranties. I did read one post about charging the battery in another HTC device and then re-flashing yours with the fully charged battery.. but I don't have that option myself.
cafecz said:
Hey guys, I've been looking for answer for my problem for several hours without any luck. When my phone is not plugged to USB it won't even start in bootloader mode nor the hard-reset works. When I plug it to USB then it starts in bootloader mode says Upgrade ROM code error Please try again. This screen shows only for about 2 seconds and the phone restarts itself and does the same over and over ... I'm getting desperate. Does anybody know what to do with this issue?
Click to expand...
Click to collapse
Do you have hard-spl and what model of diamond do you have,cdma or gsm?
HELICOPTER88 said:
Do you have hard-spl and what model of diamond do you have,cdma or gsm?
Click to expand...
Click to collapse
I'm sure I have GSM phone. I have HTC Diamond Touch P3700. I sucessfully installed Hard-SPL Olinex 1.40. But then I read there might be some problems with 1.40 version so I tried to downgrade to 1.93 and then this ON/OFF problem started.
cafecz said:
I'm sure I have GSM phone. I have HTC Diamond Touch P3700. I sucessfully installed Hard-SPL Olinex 1.40. But then I read there might be some problems with 1.40 version so I tried to downgrade to 1.93 and then this ON/OFF problem started.
Click to expand...
Click to collapse
a lot of time ago i read about upgrading from 1.40 to 1.93 and there was some problem,i don't remember where i read it,i'm not having any problem with 1.40
ok, later i also found out that 1.40 i fine. But it doesnt solve my problem right now. Any suggestions?
Bootloader´s "On/OFF" Solved
I cant believe it...my phone is breathing again..
Somehow I had the feeling that the phone wasnt charging at all. i also read in a forum that one should try to charge the batt in another device but i knew no one with my model..and this is what i did..
1) Connect to pc through USB
2) removed the battery from the phone
3) walla....Bootloader doesnt go off..USB sign shows..a smile on my face...puh!
4) Withought wasting a second I flashed the win6.1rom from my pc
5) Phone goes off ready 4 restart..I put the batt back, waits for it to charge for some minutes and startet the phone..walla...there it goes.
Hope this helps someone

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