Reception with S620 Excalibur - HTC Excalibur

Okay, I need help, I thought my network was too blame but I think it may be the S620. I've had other phones they've all worked in my basement, but this phone keeps dropping calls.
How do I know if I'm using the right bands; that is 850/1900?
I'm getting sick of dropping calls..... It will show good sig one second and then drop to nothing. I updated my Rom to then one that is posted here and I thought it got better, but it didn't.
Other than the basement thing, the phone is perfect.... but I don't get how my A1200, L2, Vk2000, Treo 650, w810i all worked fine in my basement and not this one, is it the fact that it's a Smartphone?
Any insight is appreciated.... Thanks in Advance.
oh, I'm with Rogers in Canada.

previously some of the HTC smartphone radio firmwares were known to have problem with US GSM frequencies. Namely: HTC Tornado.
could you please post your radio frimware details, please?

SecureGSM said:
previously some of the HTC smartphone radio firmwares were known to have problem with US GSM frequencies. Namely: HTC Tornado.
could you please post your radio frimware details, please?
Click to expand...
Click to collapse
ROM version: 1.11.405.4
Radio version: 4.1.13.28_02.63.90
OS 5.1.342( Build 15097.3.0.1)
Rom update version:
Operator: 5.1.342.15097
Language: " "
Microsoft: " "
Manufacturer: " "

ok, this is most recent ROm as far as I am concerned.
could you please do following:
in device Settings -->phone--> networks:
menu--> select network.
wait for the list to populate. now select the network you are with. confirm.
now change network selection form automatic to manual. confirm selection.
that should improve reception in low signal situation.
I do suspect that connection is being dropped as soon as signal level is dropped below certain level.
please let me know if that helps.

SecureGSM said:
ok, this is most recent ROm as far as I am concerned.
could you please do following:
in device Settings -->phone--> networks:
menu--> select network.
wait for the list to populate. now select the network you are with. confirm.
now change network selection form automatic to manual. confirm selection.
that should improve reception in low signal situation.
I do suspect that connection is being dropped as soon as signal level is dropped below certain level.
please let me know if that helps.
Click to expand...
Click to collapse
Yeah, as soon as there is one little bump or no bumps it goes silent and the call drops. I'll try the setting you gave and go from there. Thanks.

Can you please help with my reception.
Can someone please punch in *#*#364#*#* for me and tell me what line LAC reads. I believe this is what band the phone is using.
Mine is always on 1900, which would explain my calls dropping in my basement.
Please verify.
Thanks.

Mine says 1ea3 for lac. (tmo usa)

djdanska said:
Mine says 1ea3 for lac. (tmo usa)
Click to expand...
Click to collapse
so much for that theory, I guess my network is not that good with this phone. My brother's 9100 doesn't drop calls in our basement so I guess it's just my phone.

4mynikka, my Dash does this too. I really like this phone but the constant dropping calls and the calls going silent then drop (in my home with 3 -4 bars in the signal) is driving me nuts. Yesterday the only way I could get a good signal was to stand on one foot by the window. This is 2007 and the reception issues like this should be non existant in these kinds of devices period.
If I don't find a solution I'm selling my phone. Maybe it'll work better in someone else's house

tiguy99 said:
4mynikka, my Dash does this too. I really like this phone but the constant dropping calls and the calls going silent then drop (in my home with 3 -4 bars in the signal) is driving me nuts. Yesterday the only way I could get a good signal was to stand on one foot by the window. This is 2007 and the reception issues like this should be non existant in these kinds of devices period.
If I don't find a solution I'm selling my phone. Maybe it'll work better in someone else's house
Click to expand...
Click to collapse
Being you live in Chicago, I would guess you might live in a brick structure? I know my reception in my house here is 100 times worse than at my parent's that have a frame house

Oh.. and btw...I have:
OS: 5.2.1236 (Build 17741.0.2.1)
Radio: 4.1.13.34_02.79.90
RIL 2.002

momentarylapseofreason said:
Oh.. and btw...I have:
OS: 5.2.1236 (Build 17741.0.2.1)
Radio: 4.1.13.34_02.79.90
RIL 2.002
Click to expand...
Click to collapse
Momentary, I called into TMO yesterday shortly after I made that post yesterday. While on the phone with TMO, the tech did a test on my phone from there and then checked my area and discovered other complaints from TMO customers in this area and said the problem is due to some outages.
He asked me to remove my battery for 30 secs and power back up. After I booted the phone up, he then went on the say they should be back up and running full force by early this week and that my problems should go away...
Shortly afterward, I had my first 2 and a half hour conversation here at home. I must say, reception has been better than before now but its not perfect...doable but not perfect. I think those tests did something...whatever it was its working...

Related

problem with HTC tytn hermes 200

I bought an unlocked HTC TYTN Hermes 200 from a private party. He lives about 40 miles away from where I live and he used it with T-Mobile in California (I live in California also). Before I bought it, I tried it out (while I was in the same city that he lives in) with my T-Mobile SIM and made a phone call and the reception was clear.
Since I got home, I've had problems in 2 places (home and work which are about 5 miles apart) where I have 1 bar of reception and if someone tries calling me, it doesn't even show an incoming call on my phone, it goes straight to voice mail and if I try to call someone, it doesn't ring even once, it just says call ended. When I am at other places, I usually get decent reception (but not always).
I have tried flashing all of the recent radio firmware but nothing has made a difference. I also tried inserting another T-Mobile SIM and had the same problem. My previous phone (unlocked Treo 650) had really weak reception in those same areas but not this bad. The phone is not warrantied, according to HTC. I have made sure all my network settings are correct. It's running Windows Mobile 6. I think it might be a problem where the HTC antenna doesn't pick up a signal as well as weak T-Mobile reception.
Any ideas of what I can do about my problem ?
radio version?
I've tried every version from 1.38 to 1.48 and nothing changed with all of them. Right now I am using 1.40
Hmmm...
apparently there are no TyTn HW reason that can cause this problem...
Other peoples in that areas have low signal? (obviously yes)
vulkanxxv
well no not exactly....
wife has a razr with t-mo and it gets reception just fine. i dontknow anyone else with an htc.
towlieban said:
vulkanxxv
well no not exactly....
wife has a razr with t-mo and it gets reception just fine. i dontknow anyone else with an htc.
Click to expand...
Click to collapse
Have you checked to make sure all the bands are active; like it is not set to only use certain frequencies and not others?
I have the band set to GSM (vs. Auto) and band is set to GSM(1900+850)+UMTS(1900+850). None of the other band settings seem to work.
oh and I updated the radio to 1.50. There is a small improvement where my phone rings half of the time when i call my cell from another phone.
HEY
I have had a simmilar problem in California, it doesnt make sence but what I did was flash the radio to the newest 1.50 and then re-install a new rom, and make sure you set the band selection to AUTO on both. NOT just the GSM-UMTS, but also the band frequency. and then power off the phone by pressing the off button and then turning it on. I have a TYTN too and HTC should warranty it, its guranteed for 2 years. Hope this helps.
jackieboy,
thanks for the tip. what rom are you using ? I am using black satin.
where abouts are you located ? I am about 1 hour east of los angeles I just want to get an idea if you are roughly in the same area as me.
Are you with T-Mobile also ?
After you did this, how many more bars of reception did you get ?
by the way, I changed network type from GSM to Auto and the band to Auto and no difference in reception. I haven't flashed a new rom yet though.
Try oficial ROM it cames with radio upgrade and is work very good for me.Also batery time increased .
http://forum.xda-developers.com/showthread.php?t=320829

HERM_Radio_Only_1.47.30.10_CustomRUU

HERM_Radinly_1.47.30.10_CustomRUU extracted from dopod wm6 updated rom
HERM_Radinly_1.47.30.10_CustomRUU
RUU_Hermes_DOPODASIA_WWE_3.54.707.4_6275_1.47.30.10_108_Ship.exe
I will test this out and report back..
I can't believe this ... this "new" radio, posted on this board within MINUTES of me flashing back to 1.40.30.00. I had 1.40.30.00 on my machine for about 3 months, and never had a problem with it. 1.48 was not very good for me, lost connections, receiving device hang ups, etc. 1.50 was better than that, but not as good as 1.40 ... and I didn't bother to try 1.51 after all the issues I saw posted in these forums.
So today, about a month after going to 1.50, I decided to go back, and did that this morning.
And now, minutes after completing the flash, this. Very interesting. I'm going to be watching to see how well this radio rom is received.
Thanks, caxio!
-pvs
Every thing looks normal. Was using 1.51. Will report back.
How does this radio rom work out for the people who have tried it already?
Am I missing something? Isnt 1.47 before 1.50?
This Rom and radio have been out for a while now. I downloaded it on the 9th of Aug, I have not tried it out yet nor the radio, How is it? Any reports on the Radio for AT&T USA
after two days of test for me is better radio for italy TIM after HERM_Radinly_1.40.30.00_CustomRUU no call drops good 3g signal every place good hsdp connections no battery drain
Not good for the area West of Chicago. Where I used to get 2 3G bars, now I get 3-4 Edge bars. I much prefer having two 3g bars and simultaneous voice/data.
Btw, I'm on AT&T.
whats missing
Starfury said:
Am I missing something? Isnt 1.47 before 1.50?
Click to expand...
Click to collapse
Star, if you look at the original post date of this thread you'd see its old info.
Here is a link to the latest radio versions and there download links...
http://wiki.xda-developers.com/index.php?pagename=Hermes_ExtractedRadioRoms
I wonder why HERM_Radinly_1.47.30.10_CustomRUU is not listed with the rest of them in the Wiki
Testing in Bangkok,Thailand GSM network (TRUE). Received Signal Strength better than 1.51.00.10 aroud 10 dbm (same location same period of time). Data speed seem better than 1.51.00.10 (smooth to download page). Phone activate once caller call at 1st ring (wake up mode) on standby mode activate at 1st and half ring. It's same as 1.51.00.10. Battery drain at normal (lower at 6mA).
caxio said:
after two days of test for me is better radio for italy TIM after HERM_Radinly_1.40.30.00_CustomRUU no call drops good 3g signal every place good hsdp connections no battery drain
Click to expand...
Click to collapse
During last 2 months I have tested with Italy wind Radio 1.41.00.10, 1.47.00.10 and 1.50.00.00 It seems that the better is 1.47.00.10 (better signal and low current).Do you think that Radio 1.47.30.10 is better than those 3 radio?
Can you recieve both data and voice together?
Do you have EDGE or 3G?
wiki updated
gsm reception same as 1.51 (it meens really good) data connection only test in edge area for the moment : seems good (1.51 was a bit slow to establish connection in 3G area)
Me also went to this one from 1.51 and I am very satisfied.It's very polite to battery (better than 1.51) and I noticed that sends my emails faster than before (the procedure of connection and transmition is shorter). The signal is very good and had none drop calls since now.
Operator: Wind
Country: Greece
caxio said:
after two days of test for me is better radio for italy TIM after HERM_Radinly_1.40.30.00_CustomRUU no call drops good 3g signal every place good hsdp connections no battery drain
Click to expand...
Click to collapse
Ciao,
What ROM are you using please?
After testing this radio for a couple day, I still think radio 1.47.00.10 is better overall with 3G, battery, and phone calls.
ericc191 said:
After testing this radio for a couple day, I still think radio 1.47.00.10 is better overall with 3G, battery, and phone calls.
Click to expand...
Click to collapse
I have just upgraded to 1.47.3.10...something to check with attention (/ 1.47.00.10) ?

Poor reception on new AT&T Tilt 2 - anyone else too?

All - upgraded from the TILT, aka Kaiser (which was flashed with a Sleuth ROM btw) to the AT&T Tilt2. I was using the stock ROM that AT&T ships on it, but was having wierd issues with the call reception. The voices seemed to cut out here and there, and were garbled.
After an hour and a half with Customer Care, they're shipping me a new phone. I was curious if anyone else was having the same issues with a TILT2.
When I swapped my SIM card back into my TILT all of the reception issues (same # dialed, same AT&T menu I listened to 4 times) went away.
Bad phone perhaps?
jayco said:
All - upgraded from the TILT, aka Kaiser (which was flashed with a Sleuth ROM btw) to the AT&T Tilt2. I was using the stock ROM that AT&T ships on it, but was having wierd issues with the call reception. The voices seemed to cut out here and there, and were garbled.
After an hour and a half with Customer Care, they're shipping me a new phone. I was curious if anyone else was having the same issues with a TILT2.
When I swapped my SIM card back into my TILT all of the reception issues (same # dialed, same AT&T menu I listened to 4 times) went away.
Bad phone perhaps?
Click to expand...
Click to collapse
A bunch of us have complained about voice quality, voices sounding muffled. I have a replacement phone arriving tomorrow.
It seems that with each new generation the reception is getting worse in HTC phones. My Tilt held onto 3G and calls in my basement pretty well, didn't drop very much. My FUZE has noticeable worse service but was able to hold onto 3G in my basement. My Tilt2 can't even hold 3G and I have to switch to 2G in my basement. Very disappointing.
Tilt Reception
I am coming from a Fuze and have great reception with my Tilt2 in comparison. I could never get any reception with the Fuze and complained enough until ATT gave me a Tilt2 for $99.99. I flashed an Energy Rom and the latest Radio and it makes a huge difference over stock rom. Stock rom I got 1 bar, flashed radio/rom 3 to 4 bars! Awesome!!
I flashed a new radio and my car turned into a BMW!
No reception problems here... Or muffled, or low sounds from the earpiece...
DrumTJE - Which radio did you use?
I'm contemplating flashing myself - as the replacement phone today has hte same issues. Using field test, I can see about a -101 to -103 dbm strength from the towers. (To access it - *#*#364#*#* on the phone - can't use a saved contact though for it). I'm charging my Tilt to see if I can get a comparible number, or if it just seems to pull the signals in better.
Thanks for any information you can give me...
petard said:
It seems that with each new generation the reception is getting worse in HTC phones. My Tilt held onto 3G and calls in my basement pretty well, didn't drop very much. My FUZE has noticeable worse service but was able to hold onto 3G in my basement. My Tilt2 can't even hold 3G and I have to switch to 2G in my basement. Very disappointing.
Click to expand...
Click to collapse
I find it the opposite. I have my original tilt, fuze and tilt2. At my cabin which is in a fringe ATT coverage area only my tilt 2 works reliably. I am lucky to get 1 bar most the time inside my cabin on the tilt or fuze and can do only txt messages but not calls on both. I have 2-3 bars and can make calls on the Tilt 2 in the same spots. This is by far the best reception HTC phone I have owned.
Even more interesting...
On my TILT, I'm getting -97db, and -98db usually, where the TILT2 is getting -100db to -101db. They change a little here and there, but no huge swings in the readings. Seems to me, from the evidence in front of me, that the TILT seems to work 'better' with a smaller signal.
I'm curious if a different radio will make things all that much better for me at this point.
I've gotten 4.49.25.17 - though I think I still need an additional file to be able to use the radio. (I know I need to Hard-SPL the phone first, then I can flash the radio - which I may do for giggles tonite to see apples to apples.)
Drum - hopefully you'll respond with the radio you're using, and if so - if you needed an additional file once you flashed it or if you just flashed the later 25.17 radio and whallah (after a turn-off/turn-on of course).
Thanks, as always.
jayco said:
On my TILT, I'm getting -97db, and -98db usually, where the TILT2 is getting -100db to -101db. They change a little here and there, but no huge swings in the readings. Seems to me, from the evidence in front of me, that the TILT seems to work 'better' with a smaller signal.
Click to expand...
Click to collapse
How are you measuring the db's for the signal? Cold you post a CAB if it is a program?
Not sure if this is related, but my Tilt changes from 3G to E to G often while I am in a call... is that a reception issue or just a bandwidth issue on the ATT towers?
jayco said:
On my TILT, I'm getting -97db, and -98db usually, where the TILT2 is getting -100db to -101db. They change a little here and there, but no huge swings in the readings. Seems to me, from the evidence in front of me, that the TILT seems to work 'better' with a smaller signal.
I'm curious if a different radio will make things all that much better for me at this point.
I've gotten 4.49.25.17 - though I think I still need an additional file to be able to use the radio. (I know I need to Hard-SPL the phone first, then I can flash the radio - which I may do for giggles tonite to see apples to apples.)
Drum - hopefully you'll respond with the radio you're using, and if so - if you needed an additional file once you flashed it or if you just flashed the later 25.17 radio and whallah (after a turn-off/turn-on of course).
Thanks, as always.
Click to expand...
Click to collapse
So first, -100db is a pretty poor signal. And the difference in -97 to -101 dbi is pretty nominal when you're talking about a low power cell signal.
And lower is better. -37 dbi is about the lowest most phones register that I'm aware of. I've never seen better than -37, anyway.
@Sphinx - no cab, sorry... Enter field test mode with the phone using the phone dialer and enter in the characters above... (the *#*#364#*#*)
Agreed - 100db is VERY low. But - apples to apples, my TILT was just fine. The TILT2 with the original ROM and Radio stunk.
Of course -the Energy ROM with the later radio seems to be working much better... Time till tell.
Thanks!
I'm having better luck so far with my Tilt 2. Had good luck with an 8525 at work. Moved to a Fuze and had issues with calls at work. Even tried different radios and found one that worked better but not much better. So far, the Tilt 2 is much better for me.
I was pretty worried before getting a call and the voice was clear.
I am using HTC 4.49.25.17 with Energy Rom Photon.
Even without the 'correct" rilphone.dll I get great reception
Hope this helps!
4.49 works awesome!
I am also using 4.49 radio with energy rom photon and my data and call quality are soooooooooo much better that the stock rom and radio.
@Drumtje - thanks for the info - I'm now using exactly what you are and while the quality has improved quite a bit it's still not the same as what I had with the standard TILT. I'm tempted to try a couple more radio's just to see what they do, though I'm not thrilled with the constant changing... I'm looking for stability here, and the ability to make calls without not hearing who I'm calling. I have had to reset the phone a number of times too once I loaded that ROM due to some freezing, but that might have to do with the activsync issues I've been having (and have finally resolved thru syncing only with bluetooth).
I'm also a little bummed out that the field test application in the standard factory rom's is not in the Energy ROM's. It was in the Sleuth ROM I used for the TILT though - which was nice because it gave hard data on the cell towers and the signal strength. It might make radio testing easier if we had that code in a CAB file.
my reception is fine but where ever i get low reception or it tends to switch from H to E alot i just turn off 3G and E holds strong for phone calls...but usually area that switch back and forth i dont usually need highspeed though i stay in the bayarea so theres few area that tends to switch back and forth between E and H
hope that helps
Mine is working really well. I have min 2 bars and it's holding 3g strong too. Better than my fuze was.
my reception is actually really good with the stock radio. Download speeds are fast too. It all depends on where you live I guess.
Seeing as there was interest, I went and dug up an .exe that you can put on your phone, run it, and see the Field Test data. If there's a Chef around who can convert it into a cab, that'd be nice. Otherwise, I think I uploaded it correctly as an attachment to this post.
It's working on my EnergyROM Proton fitted tilt.
drumtje - I'd be curious as to what your RSSI 1 reading is... (That's signal strength). Also - how many towers are you connecting to (above that in the readout - it'll give you the tower ID plus the signal strength of that tower).

Intermittent phone signal

I've had my HOX now for just over a month and i'm loving it. One thing that is slightly bugging me is that occasionally the phone signal will completely cut out giving me an 'x' where the signal strength normally is and telling me that I can only make emergency calls only.
This will correct itself within 30 seconds or so and go back to giving me a signal. This doesnt happen all the time which has made it harder for me to diagnose. Do you think it is a problem with the sim card (Orange UK network) or is it likey to be an issue with the radio software?
I never had an issue with Orange on my Desire although this is a different SIM card.
Any help or advice would be appreciated.
Thanks
I think this is a common problem I'm on Vodafone and this happens to me. I applied a fix when installing insertcoin Rom a while back and it doesn't do it as often now.
I'm glad this has been mentioned now because my One X (On Vodafone) drops connection all the time. The amount of times that I have been somewhere and needed to transfer money through the Natwest App and haven't been able to is getting annoying now. As I am not rooted I can't try any fixes but I have found by using GSM only around where I live, it won't drop signal half as much or often. I don't have a 3G mast near me so its always dropping connection switching between the two as opposed to a smooth transition.
Hi,
You are not alone. I'm on Orange UK and have seen this problem on quite a few occasions. Unfortunately, as yet I can't see any pattern to understand when it happens or what causes it.
Tim
Happens to me on 3. Sometimes I have to hard reset to get it back.
Glad that its not just me. At least I can rule out an issue with the sim.
As it seems to cover more than 1 network, could it be a radio issue that is addressed in a future firmware upgrade?
It is definitely not just you. I'm in Malaysia on the Maxis network and have this problem as well. It happens randomly - at the most it happens twice in a day.
Do you also sometimes get the message 'Preparing SIM card...' at the bottom of the screen?
I brought my phone to the HTC service centre and they offered to take it in to test the radio. I will do this when I get back from my holiday and keep you guys posted!
Mirlina said:
It is definitely not just you. I have this problem as well and it happens randomly - at the most it happens twice in a day. Do you all also get the message 'Preparing SIM card...' at the bottom of the screen?
I brought my phone to the HTC service centre and they offered to take it in to test the radio. I will do this when I get back from my holiday and keep you guys posted!
Click to expand...
Click to collapse
I do get that message at the bottom of the screen. I'd be interested to hear what the outcome is once you've had your radio tested.
Yep, it's the [email protected] radio firmware HTC has provided us with. Radio 2.05 is much better. HTC are useless with updates. I've had problems with my network connection for 2 months!
an.d.d said:
Yep, it's the [email protected] radio firmware HTC has provided us with. Radio 2.05 is much better. HTC are useless with updates. I've had problems with my network connection for 2 months!
Click to expand...
Click to collapse
Only slightly IMO not sorted properly. (t-mobile uk)
XsCode said:
Happens to me on 3. Sometimes I have to hard reset to get it back.
Click to expand...
Click to collapse
Me too.
Except I am on Tim @ Brasil.
This is nearly always down to signal.
If you're in an area that has decent 2G signal but fluctuating/low 3G signal then the phone will keep trying to connect to the 3G signal. Sometimes it'll be too weak and not be ableto connect and will stick with the 2G signal. If the 3G signal is only just strong enough to connect the phone will switch to 3G mode (dropping the 2G signal). Then it'll realise that the 3G signal is too weak to do anything with (showing an 'X' in the signal area) and drop back to your full 2G signal.
3G signal is breathable which means that if lots of people are connected to the 3G mast then it's signal area (i.e. distance from mast) is reduced. If no-one is using the 3G mast then it's area is bigger.
Perhaps your signal is breathing in and out of use where you are.
Obviously the radio can have an affect too, but with so many people using the same radio software there are going to be some it works well for and others it doesn't.
Personally, I keep my phone on 2G/GSM Only for most of the time and then switch to 3G when I want to use data. I hardly ever get problems with signal, and if I do I shrug and put it down to the coverage in the area I'm in.
P.S. Saying this, my 2G signal seems to drop in and out when I have WiFi turned on. Usually when I'm using wifi I'm not making calls anyway so it doesn't bother me...
Thanks for this useful info. How do I set my phone to 2g only so I can test this theory out ?
Sent from my HTC One X using xda app-developers app
bobsie41 said:
Only slightly IMO not sorted properly. (t-mobile uk)
Click to expand...
Click to collapse
It seemed 'good enough' to me, but I only had 2 days with my phone on 2.05 and then my camera wouldn't work at all. So I sent the phone back for a replacement. Crazy it's still not fixed!
I've had 5 faulty phones now.
Hi
r2b2 said:
This is nearly always down to signal.
If you're in an area that has decent 2G signal but fluctuating/low 3G signal then the phone will keep trying to connect to the 3G signal. Sometimes it'll be too weak and not be ableto connect and will stick with the 2G signal. If the 3G signal is only just strong enough to connect the phone will switch to 3G mode (dropping the 2G signal). Then it'll realise that the 3G signal is too weak to do anything with (showing an 'X' in the signal area) and drop back to your full 2G signal.
3G signal is breathable which means that if lots of people are connected to the 3G mast then it's signal area (i.e. distance from mast) is reduced. If no-one is using the 3G mast then it's area is bigger.
Perhaps your signal is breathing in and out of use where you are.
Obviously the radio can have an affect too, but with so many people using the same radio software there are going to be some it works well for and others it doesn't.
Personally, I keep my phone on 2G/GSM Only for most of the time and then switch to 3G when I want to use data. I hardly ever get problems with signal, and if I do I shrug and put it down to the coverage in the area I'm in.
P.S. Saying this, my 2G signal seems to drop in and out when I have WiFi turned on. Usually when I'm using wifi I'm not making calls anyway so it doesn't bother me...
Click to expand...
Click to collapse
Which is correct, however any phone working correctly should manage to switch between 2G/3G without problems, i.e. you should not find the phone without a signal at all provided there is 2G coverage, which seems to be the case being reported here. My previous phones with 3G/2G never had a problem, and the HTC One X has been no different for me, it hasn't dropped it's signal, I'm on Vodafone in UK.
Regards
Phil
---------- Post added at 09:40 PM ---------- Previous post was at 09:38 PM ----------
Hi
craggybuk said:
Thanks for this useful info. How do I set my phone to 2g only so I can test this theory out ?
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Settings -> Mobile Network -> Network mode then set to GSM only.
Regards
Phil
This is happening fairly regularly for me on UK T-Mobile. Seems to happen when switching between Orange and T-Mobile or T-Mobile and 3G T-Mobile. I've got a ROM that distinguishes between a 2G and 3G connection in the carrier name area.
bailie1912 said:
I think this is a common problem I'm on Vodafone and this happens to me. I applied a fix when installing insertcoin Rom a while back and it doesn't do it as often now.
Click to expand...
Click to collapse
What fix was that?
OliverHaslam said:
What fix was that?
Click to expand...
Click to collapse
Installing a Custom ROM
nickhuk said:
Installing a Custom ROM
Click to expand...
Click to collapse
Which, and what about it was supposed to be a fix? I'm using MaXimus 2.1.
It happens to me also. I'm on 3 in Denmark. They providing only 3G coverage in area. So far, I figured out that it's happening when I'm loosing signal completly (i.e. when I go down in concrete basement), and when I'm within coverage again, phone is unable to register on any network at all. Sometimes can help turn airplane mode on and off, or sometimes I have to turn phone off and on again.
ROM : 1.29.401.11
Radio: 1.1204.105.14

[Q] Data service iffy on LTE - phone or Straight Talk issue

Hi,
I've been having data issues with my HTC ONE M8 on Straight Talk for the past couple of weeks. the data service for some reasons got really iffy. before everything was absolutely fine. now sometimes I cannot access data at all, sometimes something is working and something doesn't.
when the data doesn't work:
- most of websites are not reachable
- google.com seems to work normally
- google maps might work; sometimes very slow, sometimes not working at all
- ookla speedtest won't start, but if I set a fixed server it might work
- facebook.com might work in the browser but the app doesn't work
- refreshing the page seems to help
on WI-FI I have absolutely no problem. everything works fine.
phone and txt messages work without problems.
on 3G (HSDPA) everything seems to work fine. I see problems when on LTE.
anybody has the similar issues?? any suggestions?
many thank!!
I am having the exact same issue! So frustrating, I don't want to use 3g if we should be on "Full speed 4G LTE for up to 3GB"!
tried so many different APN's, no luck can't get over 2.5mbps with any of them
I would be happy with anything that works right now. the service is just NOT WORKING. I am paying for a service that doesn't work and that's not acceptable.
I opened a case with the help desk; useless. I was talking to people who don't understand the basic concepts of networking. made me add a proxy to the APN; no difference at all.
then I put a complain on Twitter and got some other people "helping" via email. at least they asked for the address of where I am always having problems; hopefully, they check out the service at the antenna. I think it's not a BTS (antenna) issue but something related to their proxy, firewall or network gateway since google.com works without problems!
I talked to a friend of mine who has StraightTalk as well and he said that he had the same issue last year!
I had the exact same issue with Net10 it is so annoying and unacceptable =(
Have you tried calling straight talk a call
U can try this from what I know ur phone gets chooses the strongest signal tower example u are around 3G tower it has a 9/10 signal and the 4g tower is a 6/10 strength it goes with the 3g hope this helps in ur dial pad dial *#*#4636#*#* then Phone Information....Scroll down a little bit to Set preferred network type. I was able to lock in LTE only doing this and gave me the fastest signal on my device hope with works for u. If u can post ur original settings before u change to lte option only on this post so u can always revert to ur original setting good luck.
SOEBOMB said:
U can try this from what I know ur phone gets chooses the strongest signal tower example u are around 3G tower it has a 9/10 signal and the 4g tower is a 6/10 strength it goes with the 3g hope this helps in ur dial pad dial *#*#4636#*#* then Phone Information....Scroll down a little bit to Set preferred network type. I was able to lock in LTE only doing this and gave me the fastest signal on my device hope with works for u. If u can post ur original settings before u change to lte option only on this post so u can always revert to ur original setting good luck.
Click to expand...
Click to collapse
if I lock it to 3G it actually works well. I will try your suggested settings.
on another note I wonder if it's an issue with the phone radio implementation. my Nokia/Windows phone sees LTE very very slow but it doesn't stop working completely.
xmkgenzo said:
if I lock it to 3G it actually works well. I will try your suggested settings.
on another note I wonder if it's an issue with the phone radio implementation. my Nokia/Windows phone sees LTE very very slow but it doesn't stop working completely.
Click to expand...
Click to collapse
Hmmm Idk but anything's worth a try what settings do u have it on already?
if I put it on GSM/WCDMA (so no LTE) data works fine in 3G.
and if I do a speed test in 3G it gets about 5Mbps in download vs 1, 2 or 3 Mbps when LTE works (ZERO otherwise)
The exact same thing started happening to me two or three weeks ago. More often than not, the LTE connection simply doesn't work, and when it does, it's excruciatingly slow (anywhere from 0.01 to 2.50 mpbs, and usually less than 1.00). Do you guys have AT&T or T-Mo sims? I'm starting to wonder if going to Cricket would solve the problem, but since I'm running an AT&T sim, I'm not sure if anything would change since it's on the same network.
Straight Talk support is worthless... they think a factory data reset will fix it, when it's clearly a network issue. I just told them to stop right there and started troubleshooting myself. That's a good tip about dialing *#*#4636#*#* and turning off LTE that way. It seems like that is where the issue lies - I'm having good luck with HSPA; it's slower than LTE should be, but at least it works. It'll do as a stopgap through the end of my billing cycle, at which point I can decide whether to go somewhere else or get by on HSPA until they fix whatever the problem is.
SOEBOMB said:
U can try this from what I know ur phone gets chooses the strongest signal tower example u are around 3G tower it has a 9/10 signal and the 4g tower is a 6/10 strength it goes with the 3g hope this helps in ur dial pad dial *#*#4636#*#* then Phone Information....Scroll down a little bit to Set preferred network type. I was able to lock in LTE only doing this and gave me the fastest signal on my device hope with works for u. If u can post ur original settings before u change to lte option only on this post so u can always revert to ur original setting good luck.
Click to expand...
Click to collapse
spinninbsod said:
Have you tried calling straight talk a call
Click to expand...
Click to collapse
tried and on pure LTE it simply doesn't work. the only way is to set GSM/WCDMA and it goes at 3G speeds but at least it works.
the funny part is that Google.com always works, whatsapp works, googleplay works. so it seems a problem with throttling or filtering to me.
spinninbsod said:
Have you tried calling straight talk a call
Click to expand...
Click to collapse
yes. completely incompetent. asked for a supervisor; no way to speak to one.
I posted on Twitter and ST got back to me asking to send them an email. I did. 10 different people sending me emails with conflicting actions.
insanely frustrating.
spinninbsod said:
Have you tried calling straight talk a call
Click to expand...
Click to collapse
bushpilotwannabe said:
The exact same thing started happening to me two or three weeks ago. More often than not, the LTE connection simply doesn't work, and when it does, it's excruciatingly slow (anywhere from 0.01 to 2.50 mpbs, and usually less than 1.00). Do you guys have AT&T or T-Mo sims? I'm starting to wonder if going to Cricket would solve the problem, but since I'm running an AT&T sim, I'm not sure if anything would change since it's on the same network.
Straight Talk support is worthless... they think a factory data reset will fix it, when it's clearly a network issue. I just told them to stop right there and started troubleshooting myself. That's a good tip about dialing *#*#4636#*#* and turning off LTE that way. It seems like that is where the issue lies - I'm having good luck with HSPA; it's slower than LTE should be, but at least it works. It'll do as a stopgap through the end of my billing cycle, at which point I can decide whether to go somewhere else or get by on HSPA until they fix whatever the problem is.
Click to expand...
Click to collapse
I have ST on AT&T.
a friend of mine with iPhone 6 down in Newport has no problems. he sent me screenshots of speed test at 15Mbps.
I really wonder if it's some radio firmware issue...
Ironically, I ran into something very like this too recently....I was on an at&t straighttalk sim...lte had been OK prior to me updating to 4.4.4. It was never spectacular, but it was, at least, lte speeds. After the update I noticed it had become really sketchy...just as described, pretty much; even when mine worked it was trash. 3g was much better and totally stable. I thought it might be the update, but long story short, it wasn't. I inserted a friend's sim from tmobile and got full lte with no issues.
Now, in my case, I had been using a shaved down microsim rather than a nano sim, so I thought, maybe that's the issue. I noticed when ordering the new one, the tmobile one actually said htc m8 compatible on the page(plus my friend's legit tmobile sim got good signal and lte so I thought that's a good basis for comparison). Got the new one, put my number on it, and voila! I'm getting on average 20mbps lte. And it's very consistent too. So now I'm on the tmobile straighttalk sim and everything is fine.
Anyways, it's only $7 with free overnight shipping, so that's something easy to try. This wouldn't be the first time a new sim fixed all sorts of weird data problems with straighttalk either. I've been on with them for several years now and this is probably my 4-5th sim I've had to get for various reasons.
So, anyways, your mileage may vary but that fixed it for me. Hope it helps.
gokun said:
Now, in my case, I had been using a shaved down microsim rather than a nano sim, so I thought, maybe that's the issue. I noticed when ordering the new one, the tmobile one actually said htc m8 compatible on the page(plus my friend's legit tmobile sim got good signal and lte so I thought that's a good basis for comparison). Got the new one, put my number on it, and voila! I'm getting on average 20mbps lte. And it's very consistent too. So now I'm on the tmobile straighttalk sim and everything is fine.
Click to expand...
Click to collapse
it seems ST on T-mobile is not having the same issues as ST on AT&T. the problem is that T-mobile coverage is not so good in my area.
I tried my phone in a different location (400 miles away) and had the same issues.
I've done some more testing.
it is really weird that Google.com works flawless while any other site seems not to work.
activating "save data usage" in Chrome seems to help. however it doesn't solve the problem. sometimes pages needs to be reloaded a few times.
even when LTE works, the OOKLA speed test gives me 2Mbps in dowload and 5-6Mbps in upload. so no matter what, I am better off with 3G.
I found an interesting thread here on XDA. I am not rooted at the moment and can't try.
<<
If you are rooted there is simple FIX, simple disable FD8 (Fast dormacy 8)
ro.ril.enable.r8fd=1
ro.ril.enable.pre_r8fd=1
Change both to =0 and issue will be fixed.
If your not rooted only fix is to keep HotSpot enabled than data connection wont break.
>>
I tried the hotspot trick but it doesn't work for me
Sorry to bump an old thread, but I just wanted to give a brief update. My LTE issues with Straight Talk went unresolved for about 6 weeks despite multiple conversations with customer service. I experienced this in Raleigh, NC, Greensboro, NC, and Virginia Beach, VA. Then for Thanksgiving, I went to New York City and New Jersey (the part just outside of Philly), where all data connections were unreliable. Yes, that means 2G, 3G, HSPA, and LTE were all spotty at best the entire time.
I ran out of patience after that, and since my billing cycle was ending on 12/4, I switched to Cricket when I got home. As soon as I popped in the Cricket sim card, everything started working flawlessly again. Cricket does limit you to 8 mbps down, but that's good enough for my purposes. The issue, if it's still going on, is with Straight Talk and not the phone.
Lollipop Fixed the Issue on my HTC M8
Hey all,
I've been following this thread as I too had issues with LTE on my HTC M8 using StraightTalk. When I first got my phone, it worked perfectly with LTE on ST. Then I ran the OS update that was released sometime near November. That's when I noticed the problems. I could run a search on Google but any webpage I would try to connect to would not load. The phone would hang and eventually time out. Your instructions to turn off LTE was great help. Pages load perfectly provided LTE is not used. I was getting really frustrated and you kept me from throwing my phone at a wall. Thanks for that.
So that brings me to this post. I updated my phone to Lollipop this morning. Thought I'd give turning LTE back on and bam.... works perfectly. I've been testing it all morning and so far, all pages load really fast. I will keep an eye on it for a while and post any updates but thought I pay it back a bit with the good news since you guys helped me.
Thanks again.
AC
thank you for sharing!!
trying to upgrade to Lollipop. unfortunately I am having an issue with the recovery (flashed from TWRP to a stock that doesn't work with the OTA and can't flash any other recovery -not sure what's wrong).
when I solve this issue and able to upgrade to Lollipop I will share my LTE test results

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