phone function inactive - P3300, MDA Compact III General

Hi, I am using a WM5 based T-mobile Compact III. it was prefectly functional for the first 3 weeks. Suddently neither the phone button(the green button for answering a call) nor the contacts book function works. After rebooting and powercycle the device many times. it still gives no response, apart from turning the backlight on (i.e. the hardware seems still in good shape). I would suspect it is something wrong with launching (or linking to) the relevant programs for these functions, but I couldn't find the answer to the problem. anyone has the similar experience before? or anyone can help??

Make one more try. Set the phone to fly modus. Make soft reset.
an then turn fly modus off.

katerini said:
Make one more try. Set the phone to fly modus. Make soft reset.
an then turn fly modus off.
Click to expand...
Click to collapse
you can still browse the contacts or access to the phone function (with a note "phone off" on the top) in the fly mode. My problem is the phone function is nowhere to find at all.... thinking might be a problem somewhere in the registry...

anyone has more idea on this issue? please help...

If you suspect the registry what have you been doing with the device? I would sugest a full hard reset and return the device to the out of the box situation, Page 90 of the manual explains how to do this. As a direct result you will loose all software and settings, the device will be returned to the same state it was in when you removed the unit from the box, if the phone still doesn't work take it back - Mike

mikealder said:
If you suspect the registry what have you been doing with the device? I would sugest a full hard reset and return the device to the out of the box situation, Page 90 of the manual explains how to do this. As a direct result you will loose all software and settings, the device will be returned to the same state it was in when you removed the unit from the box, if the phone still doesn't work take it back - Mike
Click to expand...
Click to collapse
I have done nothing suspicious, i.e. any attempt to the registry, apart from applying a network unlock to the phone 2 weeks before it came to this problem. As you suggested, a hard reset seems to be the only solution now... thanks for your reply anyway

Related

Phone kept resetting after soft reset!

Ok has that anyone had this issue with their Orbit?
I had noticed that the keyboard was not giving me any predicted text choices while typing, so I tried to change the input method to no avail. So I decided to perform a sft reset to sort the problem.
Oh was I not happy with the result as for over 5 mins all that was happening with my phone was the screen would light up o2 screen, green screen then enter pin and reset and it would do this again and again.
So even after removing the battery for a few minutes not change once I attempted to start the phone. I even reset the device via the button on the side and it made no difference.
I was just getting ready to bite the bullet and sound off the o2 when I remembered reading on here of something similar happening so I searched and found a posting saying to try and press soft reset just after phone started. And guess what it worked after that so what I want to know is why or what I did to get my phone working again?
Any ideas guys, only thing I can add was the phone was plugged in to my workstation USB so was charging when the initial soft reset was performed while using Valksoft's space reclaimer reset option.
Thanks
JC
Ok an update the phone is now doing this everytime it is turned off. And since the last time it occurred I have been unable to get the phone to work.
Any ideas, I believe it could be a registry issue with the phone as I had recently installed a couple of programs that worked fine for a couple of days then while installing a dictionary several programs were uninstalled in error.
So after installing again this problem has arisen. It is possible that this was not th cause as I hae noticed tat the last scheduled back up was on the 22/01/07 so Monday's was not carried out possibly due to this?
my orbit has also this bug. after a soft reset he is booting up till the pin entry and then a boots again and again. Up to 5 times
Yes, my Orbit sometimes needs to reboot 4 times before it will sucessfully bring up the Home Screen. Anyone got any ideas on why???!!!??
I had enough of it doing this so I have done a hard reset and the problem has gone now just need to set everything back as I want it as backup still had the initial issue once it was retored.
I guess it was to do with the registry but not sure what exactly, maybe redundant reg keys etc?
I've experienced same problem on my dutch t-mobile mda compact III.
Happend after installing different programs, but i can't find the exact cause.
when i remove the microsd (on which i installed the programme's) the device starts en doesn't softreset when phone screen shows.
At first i thought it had to do with programs that tried to connect to gprs before even entering the pincode of the phone. But even without pincode it keeps restarting.
Happend on my 1gb microSD once en also on my 2 gb microSD.
Hope that someone knows what the cause is, so i can prevend it from happening.
Resets caused by the Memory Card Fault
Look at the posts regarding the memory card corruption if you back-up the card format it and then put it back everything is fine for a while. Not puttting a My Documents folder on the storage card usually helps with this issue...
rebooting.
hi,
as you well understand there are only 2 possibilities: software and hardware failure.
Surely, you don't want to think about hardware failure, because in this case the solution is to send it back to seller or to service center. Except for the cases caused by battery and sd card. These are 2 elements you can replace on your own easy.
However, "instability" of the device normally caused by installed software.
The first thing you do, like it or not, if you have a problem, hard reset your device.
BACKUP your DATA before hard reset!
You can try to to remove software piece by piece, but could be time consuming thing and not necessarily lead you to a good result.
Radical approach is to return device to "factory state" - hard reset.
If after hard reset you still have a problem with your device like accidentally rebooting, address to service center or ask seller to to replace the good.
regards,
rebooting.
double post.
I had the issue once... card corrupted. Had a back up so formatted the card, put data back in, issue gone.
This has happened to my orbit a couple of times. But I think if I reset by pressing the reset button on the side of the machine it only resets once. Resetting after installing apps for example from the prompt is bad, do it later by pressing the actual button. This seems to work for me but only time will tell.
my htc p3300 has reset problm
my htc p3300 restarts automatically while im calling or using net it starts autuomatically it goes till green screen where it shows wm 6.1 then restarts again n again i dnt know plz tell me is it software or hardware problm

SMS not working anymore (and it happened already in the past but...)

Hi,
I have a VODAFONE 1605 (a plain Hermes 200, a TyTN). It had the original Italian Vodafone WM5 ROM until last month when I decided upgrading it.
I first tried the CH Vodafone version of WM6 ROM, but I had to remove it quickly because for no apparent reason, it was not working with SMS at all (no SMS out, no SMS in...).
I then decided to use HTC WM6 ITA ROM and to apply manually all the needed configurations to use it with my VODAFONE.
It run perfectly until yesterday, when it stopped sending and receiving SMS.
This is very strange as I did not install any program since one week (at least) and it seems difficult for me to be able to find any reason.
Probably the pim.vol file grew too much it is not anymore able to handle more SMS (provided the infos are inside there) ?
I have no explanations available to me and I was not able to find any kind of hint digging into the forum...
I was only able to find some other people with similar problems in the last few days but on different platforms...
Is this maybe a WM6 bug ???
Any hint appreciated.
I'll in the meaningwhile backup all of my infos and proceed to a HR... I'll keep my fingers crossed...
Dear Mix,
I wish I could give you a good answer, but... well, maybe the answer is not really an answer, but it could be at least an hint for other people like you (ME !!!).
You do not want to lose all of your settings, all of your received SMS, you do not want to waste a lot of time setting everything as it was before, so an HR is REALLY the LAST solution for you. You would like to find a tricky path to follow to bypass this unlucky situation...
You already tried to SOFT RESET your device but you did not succeed. The problem is still there...
Well, there seems to be another kind of RESET, before the HARD RESET.
I would define it the "DEEP SOFT RESET", which is something more than a SOFT RESET, but it is right before the HARD RESET.
This kind of reset solved the above problem. I don't know why, I don't know how. It only worked.
The DEEP SOFT RESET is this: press OK and ON button and while pressing those two buttons, put your stilus into the reset hole, pressing the recessed switch. This will place you into the BOOTLOADER MODE.
Keep the device there, showing all the colors and Bootloader information for around 20 seconds at least (obviously, not connected to any cable).
Then, put your stylus again into the hole for resetting and press the internal swith one time more (without pressing any other button).
Your device will reset again, your data will still be into your TyTN and your TyTN will start loading all the data it still has inside.
As soon as I did this, the waiting SMS started reaching their addressee and they moved to "sent" folder.
Again, I'M SURE THIS DID NOT WORK WITH A NORMAL SOFT RESET (I ALREADY DID THIS 20 TIMES !!!). And again, I don't know wither HOW and WHY.
It only worked.
Good luck.
UPDATE:
I've noticed that the problem aroused again and I did a DEEP investigation, with a complete reset of my Hermes...
I then placed all the same programs inside and again no problem...
Problem came back once I used a program called Hermes Tweaker v2.1b which tweaks some parameters around in the WM device...
Once I reset the parameters to default again, the problem went away.
I'll have to discover which parameter is creating the problem...
I'll post the results here (beside fit4cat's pm...)
Good luck.

Busted Standby button

hi everyone
ive seen quite a few busted/malfunctioning standby button posts but none have had any proper answer other than to open the device and clear the dust.
ive done exactly that- opened up the device, blew off all the dust. but no help.
on closer inspection i realised that the legs of the standby button had actually come OFF the circuit board.
now..i could probably take it into a mobile shop and have it fixed. but i wonder if there is any software out there that could possibly simulate a Standby Button press?
this would be especially useful for flashing ROMs..
i am sorry but i can't figure out, how it should work. if it was some sort of cab and you "pressed standby" once, how would you wake up the device, you can test that with pshutxp. plus, the program would of course not be accessable when turned of or for reset. when reflashing the device, the prog would be gone anyway. if there was a remote program to control via pc, same thing, when your device is in standby, there is no pc connection, and again, no way to do it, while not being sync with AS. so the only actual access to that function is the hardware button itself, so instead of trying to substitute it, you should probably go get it fixed or order spare parts, or an entirely new device, which is probably the cheapest.
greetz
Chef_Tony
thanks for the reply
well i just need to press it once :S
to flash a new ROM
after that i can then reinstall the app (if it exists) to do any hard resets thereafter i guess......
zes, and that is the problem, in that situation, trying to start the bootloader, and also after flashing for the hard reset, you don't have any external access to the functions or to any programs on your device (since at that moment there are none, quite redundant). the one and only option to give the device the power buttons impulse, is the power button.
also i guess you're aware of the fact that upgrading your rom does not solve nor avoid your problem, you will still have no key lock, drain incredibly much standby time and once the device shuts off, you need to soft reset it to restart. if the button in physically broken, it needs to be physically repaired or your problem will not be solved.
http://mikechannon.net/PDF Manuals/HTC Blue Angel Service Manual.pdf
that is the ba's service manual, in which you can find the exact process on how to change the power button, and if you don't have spare parts, you could get inspired on how to substitute one...
also, maybe posting a photo of the damage to your button could make people who went through the same be able to advise you exactly, since all my experience in the hardware section of the ba is purely theretical.
greetz
Chef_Tony
hi tony
thanks.
after the flash i can still access the clear reg hive thing by holding record and cam button..
that should be all i need.
as for waking the phone, i can set it not to disable other buttons while on standby, so i can wake it with Call/End buttons.
and then with that, i can use s2cu to software lock the device to avoid accidental presses.
but you're right, nothing better than getting it fixed physically.
i GUESS itll just require resoldering the little switch back on, as the damage is that 2 of its pins have left the circuitboard. i dont have the tools to do a small and precise soldering job so..
ill try to take a pic too and post one later
well i dug deeper...
seems that there is a 'Enterbl.exe' thats supposed to be related to enterin the bootloader without having to do all the hardware keypresses.
I've not yet had luck with this...dont know which 'version' i need..
so perhaps to rephrase my question:
is there an alternative way to enter the bootloader mode on the blue angel?
similar to the Wizard Service Tool (which i also tried out of desperation, though all it does is blink the BA's screen)

Help needed please! Screen shuts off after 25 seconds regardless of power settings!

Hi all!
I am thoroughly fed up! My Tytn II picked up so many niggly bugs such as the screen powering up 3 seconds after powering down the screen and it also had a spell of shutting the screen off even when in the car cradle, power lead plugged in, and screen set to stay on when power plugged in to it. But it would still shut down.
Well tonight I am driving for 4hrs and an hour ago my screen switched off. I powered it on again but now I have a Tytn II bug where the screen powers down after around 25 seconds. No matter what the power settings are.
The power settings are
No power lead:
backlight off after 1 min and shut off after 2 mins.
On power:
Screen stay on.
What has happened! What can I do! I have done a back up so will try a reboot to out the box settings but absolutely pig sick of WM p*ssing me about. I really have better things to do than numerous hours of hard resetting and rebuilding the device to how I had it.
Is there anywhere in the registry that might have changed and I can set it back? Though I would also be keen to know why it happened to avoid it happening again.
Thanks for any help folks.
Rich
Same Problem here!
don't know what's happen -
Do you use s2u2?
I was having the same problems but i finally submitted and did a hard reset and it seems to keep the backlight on now when charging (just waiting for it to get to full charge to see if it keeps on then). So just have to install on the apps one by one now and see which one was causing the problem.
@cotc2001 please keep us inform
cotc2001 said:
I was having the same problems but i finally submitted and did a hard reset and it seems to keep the backlight on now when charging (just waiting for it to get to full charge to see if it keeps on then). So just have to install on the apps one by one now and see which one was causing the problem.
Click to expand...
Click to collapse
A friend of mine had the same issue. He had to do a Hard Reset as well . Never had the problem again, even when he installed all of his stuff back.
No other soloution? don't like to reinstall all programs
i have to ask.. just to clarify. Is this an issue with your TyntII or Touch Pro 2?
This is an issue with my TP2
no chance to repair the buck without an hardreset?
No idea, all i know a hard reset cured it so im guessing it was a application conflicting somewhere. I've only installed stuff that I really need now like IGO8, and a couple of small apps so don't know which one it was.
Solution - without Hardreset
i got it
I Find the right entry in the registry
HCU - ControlPanel - Power - Display
change the value u like
Edit: Solutions works also after Softreset!
have fun
Lyian said:
i have to ask.. just to clarify. Is this an issue with your TyntII or Touch Pro 2?
Click to expand...
Click to collapse
It's a general HTC issue. Or maybe even Windows Mobile. My Xperia has that issue except the settings always reset to 25 seconds. It's basically software conflicts. I hate that most!
bombastikde said:
i got it
I Find the right entry in the registry
HCU - ControlPanel - Power - Display
change the value u like
Edit: Solutions works also after Softreset!
have fun
Click to expand...
Click to collapse
I don't have a "Power" folder in the HKCU\ControlPanel\ section, do you mean the HKLM section? This does have a "Power" key, but no Display entry. Should I add a DWORD value "Display" and then enter a value representing what?
There are also a lot of keys in HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power but I have no Idea which one to edit...
Anybody determine the registry key that controls the backlight settings? even if it get's lost on soft reset, I'd like to know. maybe execute the change on startup of the handset.

bottom buttons not working, please help

bottom buttons not working, none of the three. when i try to press back or menu, sometimes nothing happens and sometimes i press above, like menu at home page. And also when i try to keep touching them after a while the phone gets crazy, and starts to make strange things like entering some apps, switching between them, taking screen shots (normally i do not know how to do it), beeping, and going on like this without stopping. if i can press power of, it stops, otherwise it goes on himself.
i try pressing all three at same time may times, and i restart many times. Sometimes it starts normal with buttons working, usually with not-working buttons, but it gone againg Now i am trying to use without buttons, but when i start any apps, i can not back, so everytime i restart ((( offfff
My device is original , original rom without root, or something else. i just install apps from market thats all.
Before it goes crazy with non-working buttons, i just start to use a Bluetooth headset (discovery 975), after pairing with it for a time i use normal both device. and my last app which i install via google market was "GSM Signal Monitoring". Now i uninstall it, and bluetooth is off. But problem is still valid
info:
HTC One X
android version 4.0.3
Htc Sense version 4.0
Software number 1.28.401.9
HTC SDK Api Level 4.12
HTC Extension version HTCExtension_403_1_GA_7
Have you try factory reset? Backup data 1st.
Happened to me, I got a new screen under warranty.
i did not do a factory reset yet, because backup everything and saving passwords... it is also a hard work
but at last i will do it
restart_77 said:
bottom buttons not working, none of the three. when i try to press back or menu, sometimes nothing happens and sometimes i press above, like menu at home page. And also when i try to keep touching them after a while the phone gets crazy, and starts to make strange things like entering some apps, switching between them, taking screen shots (normally i do not know how to do it), beeping, and going on like this without stopping. if i can press power of, it stops, otherwise it goes on himself.
i try pressing all three at same time may times, and i restart many times. Sometimes it starts normal with buttons working, usually with not-working buttons, but it gone againg Now i am trying to use without buttons, but when i start any apps, i can not back, so everytime i restart ((( offfff
My device is original , original rom without root, or something else. i just install apps from market thats all.
Before it goes crazy with non-working buttons, i just start to use a Bluetooth headset (discovery 975), after pairing with it for a time i use normal both device. and my last app which i install via google market was "GSM Signal Monitoring". Now i uninstall it, and bluetooth is off. But problem is still valid
info:
HTC One X
android version 4.0.3
Htc Sense version 4.0
Software number 1.28.401.9
HTC SDK Api Level 4.12
HTC Extension version HTCExtension_403_1_GA_7
Click to expand...
Click to collapse
BenPope said:
Happened to me, I got a new screen under warranty.
Click to expand...
Click to collapse
Same here, mine also get replaced under warranty and it is a hardware problem
i hope mine's is not a hardware problem, because i have no warranty
but for a 12 hours it works normal, i do not know what effects it but i make bluetooth on, and it seems normal now.
just strange
I had the same problem, they replaced the touch screen under warranty.
Even with an unlocked bootloader.
please please not he hardware problem i have NO WARRANTY
i had a similar problem on my first hox and it was replaced under warranty
my buttons were completely dead. yours seem to still have some life in them. try a factory reset. if that doesnt work then try holding all 3 keys at once for 3 seconds. i am told that this "resets" them
if neither of these work them i am afraid the screen is broken
Yeah it's broken.
In the HTC shop they reflashed the RUU just in case, but, it was broken.
Why do you have no warranty?
i have the same problem with the same facts
restart_77 said:
bottom buttons not working, none of the three. when i try to press back or menu, sometimes nothing happens and sometimes i press above, like menu at home page. And also when i try to keep touching them after a while the phone gets crazy, and starts to make strange things like entering some apps, switching between them, taking screen shots (normally i do not know how to do it), beeping, and going on like this without stopping. if i can press power of, it stops, otherwise it goes on himself.
i try pressing all three at same time may times, and i restart many times. Sometimes it starts normal with buttons working, usually with not-working buttons, but it gone againg Now i am trying to use without buttons, but when i start any apps, i can not back, so everytime i restart ((( offfff
My device is original , original rom without root, or something else. i just install apps from market thats all.
Before it goes crazy with non-working buttons, i just start to use a Bluetooth headset (discovery 975), after pairing with it for a time i use normal both device. and my last app which i install via google market was "GSM Signal Monitoring". Now i uninstall it, and bluetooth is off. But problem is still valid
info:
HTC One X
android version 4.0.3
Htc Sense version 4.0
Software number 1.28.401.9
HTC SDK Api Level 4.12
HTC Extension version HTCExtension_403_1_GA_7
Click to expand...
Click to collapse
Hi friend, just know i read your invoice while i was trying to find a solution in my same problem. My device HTC One X (32Gb official rom, not rooted, android 4.2.2, Sense 5.0)
Most of my friends say that the only thing i have to do is to send it at the service as it is still on warranty. I have tried everything before, like reset, remove everything, but the problem still occurs.
Tomorrow i will try the service
Can this be due to the recent update?
Hitman21R said:
Hi friend, just know i read your invoice while i was trying to find a solution in my same problem. My device HTC One turning official rom, not rooted, android 4.2.2, Sense 5.0)
Most of my friends say that the only thing i have to do is to send it at the service as it is still on warranty. I have tried everything before, like reset, remove everything, but the problem still occurs.
Tomorrow i will try the service
Click to expand...
Click to collapse
Hi. I've never imagined such a thing to happen at random and I strongly believe this to be an outcome of the recent OTA update (4.4.2, S5). Everything was working fine until today evening when I picked up my phone to make a call and boom...the buttons just stopped responding. I barely stay away from my phone...and I had it functioning fine 2 minutes before they stopped responding.
What could be the cause of it? Is there anyone out here who can please...please shed some light on this. I'm not opting in to do a hard reset yet because I have this thing called 'button savior' doing the job for me but of course it ain't nothing in comparison to the stock thing. Plus, this is annoying to see your device go off on you in such random fashion. Any help will be highly appreciated...really looking forward to hearing from someone.
Best regards,
Shashank.S
shashanks said:
Hi. I've never imagined such a thing to happen at random and I strongly believe this to be an outcome of the recent OTA update (4.4.2, S5). Everything was working fine until today evening when I picked up my phone to make a call and boom...the buttons just stopped responding. I barely stay away from my phone...and I had it functioning fine 2 minutes before they stopped responding.
What could be the cause of it? Is there anyone out here who can please...please shed some light on this. I'm not opting in to do a hard reset yet because I have this thing called 'button savior' doing the job for me but of course it ain't nothing in comparison to the stock thing. Plus, this is annoying to see your device go off on you in such random fashion. Any help will be highly appreciated...really looking forward to hearing from someone.
Best regards,
Shashank.S
Click to expand...
Click to collapse
BUMP!
Is there anyone who can throw some light on this? I have been told that front panel is faulty and it'd cost me approx. 8k+ for the replacement of the entire front panel. I'd rather sell this than spend 8k on it.
Mine started doing the same thing and I also had no warranty for the device. The way I got around not being able to use the physical buttons was through an app called Button Savior. You can download it from the play store and there is a free version that functions perfectly well. If you aren't rooted then install the non-root version. This app puts touch buttons on your screen. It takes a little getting used to, but overall Button Savior was a great alternative for me.
htc one xl touch screen menu not working
the same problem here pls can any one help, i did hard rest still the same. i also flash with strock rom not fix pls help i dont have any wrinty
christmobiles said:
the same problem here pls can any one help, i did hard rest still the same. i also flash with strock rom not fix pls help i dont have any wrinty
Click to expand...
Click to collapse
There's no way the buttons will come to life after the reset. I tried all of that but to no use. As a last option, try to place all 3 fingers on the bottom buttons for few seconds (I've heard few cases reporting it to be the magic key but not in my case ). If still the things dont work, the only good option is to download this app called 'button savior'. This will save you from the big replacement expense (I think the front panel is close to 100$+ and about INR 8,000 here in India). As someone else also stated here, it will take you a little while to get used to it but believe me it will still be better than betting that kind of amount on a dead device. Good luck!
An alternative solution for hardware buttons problem
Hi guys,
After getting the same problem as all of you, and due to no warranty for my HOX, I searched over googleplay and find out this very useful application which replaces the hardware buttons, https://play.google.com/store/apps/details?id=com.smart.swkey , thanks to the developper he really saves my life and my HOX's life
Hope that this app will help you as it did for me!
Regards
My softkeys also didnt work BUT
if you believe it or not
it was only a virus!!!
i dont know how (because i have only 12 apps including games) but i found it
VERY unnormal that the keys didnt work until 10 PM and them for 3 hours everything
was fine.
at the day they worked sometimes but mostly not.
i thought of a virus before having to make a FULL WIPE aaaaaand yeahhhhh
quihoo found the virus in the last 1% of his scan.
MAYBE this will help somebody...someday :laugh::angel::good::good::good:
VisruS???
xaralambos said:
if you believe it or not
it was only a virus!!!
i dont know how (because i have only 12 apps including games) but i found it
VERY unnormal that the keys didnt work until 10 PM and them for 3 hours everything
was fine.
at the day they worked sometimes but mostly not.
i thought of a virus before having to make a FULL WIPE aaaaaand yeahhhhh
quihoo found the virus in the last 1% of his scan.
MAYBE this will help somebody...someday :laugh::angel::good::good::good:
Click to expand...
Click to collapse
.......
So how you found it? did you run any apps to find the virus? how you clean it?
xaralambos said:
if you believe it or not
it was only a virus!!!
i dont know how (because i have only 12 apps including games) but i found it
VERY unnormal that the keys didnt work until 10 PM and them for 3 hours everything
was fine.
at the day they worked sometimes but mostly not.
i thought of a virus before having to make a FULL WIPE aaaaaand yeahhhhh
quihoo found the virus in the last 1% of his scan.
MAYBE this will help somebody...someday :laugh::angel::good::good::good:
Click to expand...
Click to collapse
THANK YOU!!! I was really desperate and without warranty. Try you said and it works. Too much porn on my HOX :angel:

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