Hi guys,
I really hope you can help me here. I have an M2000 which I have unlocked and am running with a VF SIM. All good - calls and SMS working fine. WiFi works fine.
What DOESN'T work fine is connecting to the internet, running msn etc. I have searched multiple sites, changed my settings to what people seem to suggest, and it says that it is trying to connect to Vodafone Internet, GPRS, yet always have the following message display:-
Dialed: Cannot connect for an unknown reason. To check your connection settings and change them if needed, tap Settings. If the problem continues, reset your mobile device according to your manufacturer's documenatation and try again
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I am wanting to set-up Goodlink (through work) to receive emails, and if I cannot sort this out, then I'm stuck. I can only use msn or connect through grabbing onto a Wireless area through WiFiFoFum.
Could anyone please take a second to tell me what I need to do?
Do I just need to install something?
Have I got some Orange files hidden away somewhere causing it to get confused?
Please help - getting desperate.
Your account might not have access to the internet APN.
Call customer services and get the "intenet" added to your account.
Also try this...
Hi,
I got my O2 Orbit a day before leaving the UK for Qatar so didn't get a chance to suss this out before I left.
I'm still running on my O2 sim etc. When I arrived the GPRS doesn't register and the GPRS/internet connections etc all keep asking for a modem setup.
Qtel is the operator here but talking to them about roaming internet/gprs connectivity with an xda is fruitless.
I can't get much help out of O2 either....There's got to be a way, there has to be a way.....
Can anybody help at all? Please?
try this
After two or three trips away with o2 device and lots of calls back to the uk my solution was to go through all available networks one at a time and force the device to try data connections I still need to do this five years on even after telling o2 how to connect
I am using a O2 Trion in Japan with a Softbank SIMCard. Just flashed a WM6 ROM and found that the Access Internet connection via *99# does not work anymore. Anybody has experienced this?
Thanx.
chainbolt said:
I am using a O2 Trion in Japan with a Softbank SIMCard. Just flashed a WM6 ROM and found that the Access Internet connection via *99# does not work anymore. Anybody has experienced this?
Thanx.
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Click to collapse
yeah, it's much better now; go to internet sharing and select USB then activate; it automatically connects, and what's more, your computer recognised the Hermes like it's a LAN card so you just go straight ahead and browse.
Olipro said:
yeah, it's much better now; go to internet sharing and select USB then activate; it automatically connects, and what's more, your computer recognised the Hermes like it's a LAN card so you just go straight ahead and browse.
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Sorry, I think I was not clear enough with my problem. The GPRS connection does not work anymore. It does not connect, respectively the connection is terminated after a second with the message "the remote party has ended this connection". That never happened with WM5.
chainbolt said:
Sorry, I think I was not clear enough with my problem. The GPRS connection does not work anymore. It does not connect, respectively the connection is terminated after a second with the message "the remote party has ended this connection". That never happened with WM5.
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Click to collapse
do a soft reset, see if it comes back.
Olipro said:
do a soft reset, see if it comes back.
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Click to collapse
I am trying since half a day. Re-flashed twice. Even called Softbank. No way. It's strange: All other functions work like charm. I am using XDA Live v0.20
Could you please describe exactly how you are trying to access the internet. In WM6 yo do NOT use *99#. I am not sure, but from what you are saying I get the feeling that you are still uing this method.
chainbolt said:
I am trying since half a day. Re-flashed twice. Even called Softbank. No way. It's strange: All other functions work like charm. I am using XDA Live v0.20
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nispen said:
Could you please describe exactly how you are trying to access the internet. In WM6 yo do NOT use *99#. I am not sure, but from what you are saying I get the feeling that you are still uing this method.
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Yes, indeed, maybe this is my mistake. I have a Softbank simcard, but I am neither using their X0HT nor their Japanese ROM. Until now I used "Site Direct".
As this seems not availbale anymore from 1 April for non-Softbank ROM user, I thought I can use the "Access Internet" service via *99# instead. Is there any other way?
You dont need to dial up. You simply get the operators APN (access point) and any required username and password and create a new Cellular Line (GPRS, 3G) connection.
unwired4 said:
You dont need to dial up. You simply get the operators APN (access point) and any required username and password and create a new Cellular Line (GPRS, 3G) connection.
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"*99#" is NOT the dial up service. It's the GPRS connection to access their "Access Internet" service:
Access point: *99#
Username: [email protected]
Password: softbank
That is the way I have been using WM5 since more than half a year. And this does not work with WM6. It works, but the connection is interrupted after a second.
They of course also offer a dial up service, but that's a different set up.
Aparently SOFTBANK are very choosy about their accesspoint. Their gateway checks the user agent. Do a search on here for softbank GPRS access.
unwired4 said:
Aparently SOFTBANK are very choosy about their accesspoint. Their gateway checks the user agent. Do a search on here for softbank GPRS access.
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will do so at the double.
chainbolt said:
will do so at the double.
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Click to collapse
with a negative result.
Getting confused.
If you want to browse or send e-mail FROM the phone itself you do not need to enter *99# etc, only the APN address. You enter the *99# ON YOUR LAPTOP, if you are using the phone as a modem.
What exactly is the problem? Can you not browse the net on the phone itself (if you use PIE, can you surf the net)? Or can you not access the net from your laptop using the phone as a modem? I understood the latter to be the case.
If you CAN surf on the phone itself, but NOT on your latop using the phone as a modem, then the solution SHOULD be simple. In WM6 the function where the phone acts as a modem (DUN) no longer exists. So exit *99# crap. Forget it. If you try to use that, it wont work.
Instead, do the following. In programs, start INTERNET SHARING. Set the connection to USB. Then click connect. The phone should now connect to the internet. Next plug in your USB cable into the laptop. The laptop should now recognize a new network card (a Windows Mobile Internet Sharing Device) and use it to access the net. No more *99#.
It should work. I am posting this using my phone as a Windows Mobile Internet Sharing Device (yep) right now.
chainbolt said:
Yes, indeed, maybe this is my mistake. I have a Softbank simcard, but I am neither using their X0HT nor their Japanese ROM. Until now I used "Site Direct".
As this seems not availbale anymore from 1 April for non-Softbank ROM user, I thought I can use the "Access Internet" service via *99# instead. Is there any other way?
Click to expand...
Click to collapse
nispen said:
If you want to browse or send e-mail FROM the phone itself you do not need to enter *99# etc, only the APN address.
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Click to collapse
According to my carrier *99# is the APN, that's the problme I am trying to describe.
http://mb.softbank.jp/mb/en/service/data/communication/sb3g_v8/index.html
And it always worked this way with WM5.
Sorry man, can't help.
Weird APN name. Usually that *99# string (and all kinds of variants like *99*1#) is a "phone number" you enter when using the phone as a modem, not the name of an APN. Hence my confusion.
I did stumble across some threads on accessing Softbank --- one of them was called how to access SOftbank without cooking a ROM. Have you seen those?
Anyway, good luck.
chainbolt said:
According to my carrier *99# is the APN, that's the problme I am trying to describe.
http://mb.softbank.jp/mb/en/service/data/communication/sb3g_v8/index.html
And it always worked this way with WM5.
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I'm having this same problem with my TomTom 910. It can't establish and internet connection, but can connect to my handset.
Are you on Softbank too?
Have you tried deleting all connection info, doing a soft reset, recreating your connection, doing a soft reset?
I remember that my phone refused to connect to the net once, and when I checked my connection settings (APN etc) all was OK. Yet it refused to connect, no mail, no browsing, nothing. Whenever the phone tried to go online I refused some kind of error message that the connection was closed or dropped or whatever. In the end, I just went in to Start - Settings - Connections, deleted the connection, did a soft reset and then recreated the connection. I entered the exact same APN as before but his time, mysteriously, the phone could establish connection again.
trapper said:
I'm having this same problem with my TomTom 910. It can't establish and internet connection, but can connect to my handset.
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this worked for me on my treo 750v
Access point: softbank
Username: [email protected]
Password: softbank
i can surf the web via PIE, download emails via pocket outlook, sync avantgo content using these settings connecting to SB's GPRS APN.
What i have not figured out is how to send outgoing mails via pocket look using the above connection. I seem to get a returned mail all the time. Driving me nuts.
chainbolt said:
According to my carrier *99# is the APN, that's the problme I am trying to describe.
http://mb.softbank.jp/mb/en/service/data/communication/sb3g_v8/index.html
And it always worked this way with WM5.
Click to expand...
Click to collapse
The link above is for softbank mobile communications which is using your phone as a modem for a PC or other device. Not for browsing from the phone. There is a whole thread on this form for how to setup your device post 1 April when they changed the access point password.
chainbolt said:
Yes, indeed, maybe this is my mistake. I have a Softbank simcard, but I am neither using their X0HT nor their Japanese ROM. Until now I used "Site Direct".
As this seems not availbale anymore from 1 April for non-Softbank ROM user, I thought I can use the "Access Internet" service via *99# instead. Is there any other way?
Click to expand...
Click to collapse
This is a Hermes WM6 thread. Do you have a Hermes device? If so, there are CAB files you can use to automatically populate the Softbank APN information to your Hermes.
Hi there (I'm in the UK)
it's an unbranded S620 brand new running WM5 (not interested in WM6). My SIM card is with T-mobile which works with my Pocket PC P3600. But I can't get GPRS to work with the S620. Could really use some help guys.
I've set up a GPRS data connection called "T-Mobile GPRS" and have entered the following details:
Access point = general.t-mobile.uk
username = user
password = one2one
I've deleted the Primary DNS, Secondary DNS (more on those later) and also the IP address.
I've activated the data connection (T-Mobile GPRS).
I've gone in to explorer and made the settings there, i.e.
highlighted "Automatically detect settings" and I've selected "WAP Network".
When I try to access the net via explorer I get the error "Your Internet connection is not configured properly. Please verify your settings in Data Connections".
I've checked and doubled checked and re-entered everything 5 times. No dice.
Note: when I go back to re-enter, the Primary and Secondary DNS fields have suddenly become populated with 0.0.0.0
Not sure if this is relevant!
Note: I can connect to the web if I use WiFi and also change the setting "Select Network" in I.E. from "WAP Network" to "The Internet". Which also begs the question, why doesn't this switch automatically? This is the first SP I've had. Ive always had Pocket PC which if you switched WiFi on and opened explorer it used WiFi. Seems a bit of a pain to have to change IE settings as well, unless I've got that wrong as well....
Anyway, I've called T-Mobile and apart from the above all they said is go to your local T-Mobile store and they will check your s/ware. The problem with this is that the store will want to stick their TMobile s/w on and I prefer the handset unbranded. As I explained above I've used the SIM in other unbranded devices before.
Any ideas?
I'm missing my news.bbc.c.o.uk!
Thanks
Change WAP Network to Internet.
BTW, WM6 is ways faster on the Excalibur.
Ka.
That's great it works!
I wonder why the T-Mobile website asks you to enter WAP Network?
By the way, in what regard is WM6 faster?
Download speeds or some other aspect(s)?
Thanks
General responsiveness of the UI is (in my humble opinion) faster with WM6 than with the shipped WM5.
I had an Excalibur for roughly two months. Got it with the shipped WM5, then installed the TMo Wm6 as soon as it was out and was impressed by it (after some tweaking to remove the TMo stuff I didn't need).
Decided to buy the Vox as the keyboard was sliding, shipped with WM6, more compact and nobody would say anymore:"Oh... Cool!!! You have a Blackberry! You must either be important or want to show off!"
Sold the Excalibur, bought the Vox. Vox's WM6 is not even comparable to Excalibur's... Don't ask me why but it find it quite slower. But now I'm getting OT.
Ka.
A quick question regarding the mobile version of Spore, in several locations on this forum there are posts stating that Spore Origins works fine on the HTC Touch HD. However every time that I try to download the game through the eamobile service I get the following error:
"Sorry, we are unable to identify your phone number. You must connect using your operator GPRS settings to buy games from this site. Please check your settings and contact your operator for help"
I am connecting through the O2 network on the HSPDA band (which I thought might be an issue so I also tried GPRS with the same result) can anyone shed any light on why EA apparently don't want my money? Or how I can tweak my settings so I can get hold of the game?
Cheers in advance,
Ben
game works fine for sure. have you tried over wifi?