GPRS / Exchange ActiveSync stops syncing - JASJAR, XDA Exec, MDA Pro Software Upgrading

Since I got my Exec I've been having problems with GPRS seeming to get 'stuck' connected but not transferring data. After a couple of hours following a reset ActiveSync will sit there with the "Sychronizing folders.." message in Outlook for quite a while and then fail. I guess the connection is no longer there, despite WM thinking it is. As a result the DirectPush email is nearly useless and I have to keep resetting the device.
At first I thought it was related to AKU 2.0, so I upgrade to Helmi AKU 3.3 and now AKU 3.5, both of which also have the same issue.
Here is my device info:
OS: 5.1.342 (Build 15698.3.5.0)
ROM version: 2.50.00 WWE
ROM date: 09/20/06
Radio version: 1.09.00
Protocol version: 42.42.P8
ExtROM version: 1.30.162 WWE
Has anyone else seen this issue? Or more importantly, what ROM are you using that doesn't have this issue??
Many thanks.

PaulMdx said:
Since I got my Exec I've been having problems with GPRS seeming to get 'stuck' connected but not transferring data. After a couple of hours following a reset ActiveSync will sit there with the "Sychronizing folders.." message in Outlook for quite a while and then fail. I guess the connection is no longer there, despite WM thinking it is. As a result the DirectPush email is nearly useless and I have to keep resetting the device.
At first I thought it was related to AKU 2.0, so I upgrade to Helmi AKU 3.3 and now AKU 3.5, both of which also have the same issue.
Here is my device info:
OS: 5.1.342 (Build 15698.3.5.0)
ROM version: 2.50.00 WWE
ROM date: 09/20/06
Radio version: 1.09.00
Protocol version: 42.42.P8
ExtROM version: 1.30.162 WWE
Has anyone else seen this issue? Or more importantly, what ROM are you using that doesn't have this issue??
Many thanks.
Click to expand...
Click to collapse
i've had your problem, and solved it.
let me guess, you have a proxy configured to your internet settings - right?
if so, the activesync "inherits" those proxy settings (yes, from the ppc) and tries to use the same proxy - which it can't get to, because its using your home ISP and not the GPRS isp.
(i've checked this with a network sniffer (Ethereal) and i was right - the activesync tried to use the proxy that was configured on my device)
to prove you this is the case, create a blank, proxyless connection settings, and set "The Internet" and "My Work Network" to use it. (don't forget to check the V on "This network connects to the internet" on the connection's proxy settings.
after doing this, try to sync and voilla - it'll work.
to fix it permanently - read my how-to guide on using proxies.
http://forum.xda-developers.com/showthread.php?t=309108

Thanks for the info, shlomki. I think I may have explained my issue badly, as I think we're talking about different things.
When I talked about ActiveSync I meant on the PPC rather than through my PC. The problem I have is that for the first couple of hours I can get push email ok. But then my GPRS connection seems to get 'stuck' and ActiveSync for push email just hangs for a while trying to sychronize, but then fails.
Thanks again for the info.

oh, sorry, i misunderstood.
i don't know what can cause this..
maybe try to check if you can still browse the web when it happens? maybe its a issue with your connection..

Thanks shlomki, good advice. I noticed the GPRS login was the old o2wap, so I changed it to mobileweb and it seems a bit better. I wonder if it was some connection or bandwidth issue with the old login. However I will try what you suggest if I get it again and report back.

Well I've been using the newer O2 pay monthly GPRS login details and my connection seems a lot more solid! I've been testing over the last 24 hours and it's been working pretty consistent.

Related

MMS receiving problems

I have an O2 XDA IIs unlocked running on the Orange network. I believe all my settings are correct as I can use the GPRS. But for some strange reason I cannot recieve MMS messages.
The message comes through saying unread, you click download, the little receiving tray appears at the top, but nothing happens. I have a 4k file that wont download.....please help!!!
My Device Info:
UK O2 XDA IIs
Model: PH20B
ROM Ver: 1.31.00 WWE
ROM Date: 12/13/04
Radio Ver: 1.06.00
Protocol V: 1337.38
ExtROM: 1.31.139 WWE
I have a similar problem.I have a magician under the i-mate branding.I have all the gprs settings,can access the internet but can't receive mms-I don't even get the tray at the top appearing.Just nothing,like it's going missing in mid air.... :roll:
I have the XDA2s on Vodafone Ireland, all settings are correct, and only half the time MMSs are recived. its a pain. Is there a fix? i have installed the latest iMate rom on it, but no luck.
Good to see I'm not the only one with this problem.
solved my problem
after few jugglings,i managed to solve my problem..u need to check yr mms settings,make sure yr server address and port are correct. If u r getting connected to GPRS..things are fine from connections side..u need to review the settings..i had a wrong server address.
Nishant: the problem i have is that it connects 50% of the time, and doesent the rest of the time. i have worked out that its actually a GPRS problem. when trying to connect to the ISP part of it, again, i get a 50/50 connection rate. anyone know if its posible to fix this?
Porkspeare said:
I have an O2 XDA IIs unlocked running on the Orange network. I believe all my settings are correct as I can use the GPRS. But for some strange reason I cannot recieve MMS messages.
The message comes through saying unread, you click download, the little receiving tray appears at the top, but nothing happens. I have a 4k file that wont download.....please help!!!
My Device Info:
UK O2 XDA IIs
Model: PH20B
ROM Ver: 1.31.00 WWE
ROM Date: 12/13/04
Radio Ver: 1.06.00
Protocol V: 1337.38
ExtROM: 1.31.139 WWE
Click to expand...
Click to collapse
if u go to ur messages, click on tools, mms settings, tap servers, and enter the following.
Orange MMS settings
Note: Orange must enable MMS for your account. Contact Orange Customer Services
Access Point Name: orangemms
Username: Orange
Password: Multimedia
Authentication: Normal
Data bearer: GPRS
Gateway IP address: 192.168.224.10
Port: 8080
Session mode: Permanent
MMS Message Server/URL http://mms.orange.co.uk/
let is know if it works....
i have the same problem,cant send/receive mms,it is connected to gprs though.
I just got my Qtek S100 and found i couldnt send mms,so i just got off the phone with o2 who made sure all of the settings are ok.
They say everything is how it should be and there is nothing they can do.
when i send an mms it says its sending but it always fails,same with receiving,i get a "new mms" message and it says receiving but i never actually get it.
its a great phone,loads to play with,i'd hate to send it back but i dont want a phone that cant send mms.
Guide for orane uk settings
http://forum.xda-developers.com/vie...&start=0&sid=db19866280790a03523f8d95bfcecb4e
should do the job for you orange guys :wink:

SPV M5000 Woes

Hi there
I have just bought a "new" SPV M5000 - I say new as the box was still sealed but not sure how long it was on the shelf! Anyway I am having a few problems with it, such as not working with ActiveSync, appalling battery life etc...
Anyway, this is on Orange and has the following device info:
Operator version 7.113.1.130
ROM version: 1.13.49 WWE
ROM date: 09/20/05
Radio version: 1.03.00
Protocol version: 42.36.P8
ExtROM version: 1.13.130 WWE
I am pretty sure this is all out of date, but what is the best route for upgrading it all? I have seen some posts on here that discusses upgrading just the radio, or even replacing the ROM completely with QTEC..? I am not too fussed about keeping the Orange branding - just want a reliable ersion that will work with ActiveSync! Any comments/suggestions will be very welcome!!!
Cheers
Sean
Sorry to say but you have the latest from Orange. It's the same as mine.
I had no problem with ActiveSync before, but I've since done a reinstall on my PC and now ActiveSync wont work with USB connection with my firewall active (zonealarm)and have to shut it down for it to work. It still will sync using Bluetooth. I checked all my firewall settings and couldn't find a problem. Conclusion win xp the best(not)!! Try reinstalling your PC operating system and good luck
If you've got a firewall then change the access rights to allow active sync. This worked for me. As for battery, make sure Blue Tooth is off and keep the device charging when not in use. I keep mine charging from the USB at all times. I believe battery life is poor if you are in a poor service area where your device constantly searches for a signal. There's always an answer in the forums - keep searching.

Caller ID

I have a problem with my BA, the name not showing up on my screen along with the number when a call comes in.
Will be waiting for the best solution for it....
only views, no replies
WAKE UP GUYS!
what version roms are you using and have you changed any software since the last time caller id worked
yeah!
before it was windows 2003, later on upgraded to windows mobile 2005. Device information is:
ROM version: 5.03.02 WWE
ROM date: 03/02/05
Radio version: 1.12.00
Protocol version: 1337.42
ExtROM version: -
moreover, my wifi was working before. Now only showing the wireless icon but not starting up. I guess, maybe a driver problem. Please, help me out with this as well
You've probably got the caller's number in your address book twice, so it doesn't know which contact to display?
nope!
nothing is like that afterall, i am also a bit genius actually any other idea regarding wifi, i guess i need a suitable wireless driver for my version. What you guys think
well...first of all...you should upgrade the radio to 1.15.00...pro secundo...there is a fix for caller id on ftp (anyway newest Helmi rom handles with this issue)...then discuss it again...
i think i had the same prob with wifi not sure about caller id ,didnt get any calls and the gps would'nt connect (bluetooth).i looked through the site and upgraded further last friday, (cant find link now will post if i find it)
mine is a 2yr old 02 xda iis PH20b was 2003 now wm5
operator version AKU2.6
ROM version: 5.04.06 WWE
ROM date: 03/02/05
Radio version: 1.13.00
Protocol version: 1337.42
ExtROM version: Helmi v1.1
caller id , wifi & bluetooth all work fine
(added) the only thing i cant seem to set is the lock-out, on 2003 i could set it so after a set time it would log out so the password had to be entered,at the moment i only need the password after a soft reset,
nyuszi said:
well...first of all...you should upgrade the radio to 1.15.00...pro secundo...there is a fix for caller id on ftp (anyway newest Helmi rom handles with this issue)...then discuss it again...
Click to expand...
Click to collapse
dude, where can i get that radio version from, any link?
thank you anyways!
moosethebiker said:
i think i had the same prob with wifi not sure about caller id ,didnt get any calls and the gps would'nt connect (bluetooth).i looked through the site and upgraded further last friday, (cant find link now will post if i find it)
mine is a 2yr old 02 xda iis PH20b was 2003 now wm5
operator version AKU2.6
ROM version: 5.04.06 WWE
ROM date: 03/02/05
Radio version: 1.13.00
Protocol version: 1337.42
ExtROM version: Helmi v1.1
caller id , wifi & bluetooth all work fine
(added) the only thing i cant seem to set is the lock-out, on 2003 i could set it so after a set time it would log out so the password had to be entered,at the moment i only need the password after a soft reset,
Click to expand...
Click to collapse
dude, try to find that link as soon as possible!
regarding your problem, why dont you try going to settings > password and set a password out there!
yeh found the password cheers start/system/lock, now last time i went in i thought that was the only page so i clicked ok and came out this time i re-entered the password then it gave me a second page to change the time.
i found the radio upgrade
http://wiki.xda-developers.com/index.php?pagename=BA_Radio_1.15_Upgrade
and the main page for helmi latest upgrade (wm5)
http://wiki.xda-developers.com/index.php?pagename=HTC_Blueangel_WM5_Home
browse wiki...its useful anyway...
everything was about to run fine suddenly after upgrading Radio Version and Helmi Version, now i neither even access the contacts nor the wifi is working NOW NO UPGRADING! any patch?

Another Outlook issue...

I am running a Cingular 8525 with the following:
ROM: CUSTEL v2.5
ROM date: 4/17/07
Radio version: 1.41.00.10
Protocol version: 32.74.7020.18H
Since installing WM6 on my device, I have also noticed that when I read an email on the phone, it is no longer getting marked as read when synced to Exchange via Exchange Activesync and when I come back into the office and open Outlook on my laptop, all of the messages are still showing like I have not read them at all.
Anyone else seeing this?
This may not be the answer, but you might want to check your activesync settings. I have a similar setup and I recall chossing "combine items" on my initial activesync connection.

Hermes WIFI with WM6 (WPA+TKIP+cert)

Hello, i'm a newbie user of a HTC Hermes ( TyTN ), and have some problems with the wifi sitted at my workplace.
There is no problem to connect using WM5, but i can not connect using WM6 using WPA TKIP access point with certs and PEAP. I've already installed the certs used in WM5, i can see the SSID ( is hidden without certs).
Is there any bug in this firm or radio version ?
Mobile 6 Proffesional
OS:Windows CE 5.2.1437
ROM: Schap's 3.54b
Radio version : 1.54.30.10
Protocol version: 32.87.7020.20W
Thank you very much in advance, and sorry for my bad english.
I had the same problem. After some google search, I found out disabling the proxy is the solution for this problem. Now I am online connecting to my LAN network.

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