Delete Active Sync Relationship deletes my Contacts =( - P3300, MDA Compact III ROM Development

[email protected]
i have all my contacts in MS Outlook 2003... The sync with ActiveSync worked nice.... but if i now delet the relationship on my device in AS it deletes all my contacts on the phone because they belong to the partnership... is there any way to delete the partnership and keep the contacts?

If you've sync'd with Outlook already then your contacts will be safe on your PC. Let Activesync delete them from your PPC and then establish new partnership and download them back to the PPC.
I only noticed this happening on my O2 XDA Orbit recently. Not sure why but my contacts are all there thankfully.

Fracoon said:
[email protected]
i have all my contacts in MS Outlook 2003... The sync with ActiveSync worked nice.... but if i now delet the relationship on my device in AS it deletes all my contacts on the phone because they belong to the partnership... is there any way to delete the partnership and keep the contacts?
Click to expand...
Click to collapse
thats impossible... when you delete the partnership it does not delete the Emails, Contacts or Tasks etc...

When you delete partnership it will ask you to delete synced FILES, but does NOT touch Outlook data.

i tried it again.... here is the procedure
No contacts on Phone
all contacts in outlook on PC
no partnerships on pc or artemis
create partnership...
sync contacts...
contacts now in outloo on pc AND on artemis...
delete the partnership in active sync ON THE PHONE...
all contacts are deleted from the device but remain in outlook
i want the following
sync the contacts and then delete the partnership on the device.. result should be that the contacts "belong" to the phone..

I did just this a few days ago, synced, deleted the Partnership and kept the contacts. Like Radek Hulán said, it asked me whether to delete synced files, i tipped Yes, the device worked a few seconds and then the partnership was gone, leaving the contacts and everything on the device.
Try Syncing the device, then disconnect the Phone from your PC and delete the Partnership on the Phone itself (For me it sounded like you deleted the partnership through your PC on your PPC) and if that doesn't help, do the Microsoft Trick: Just try it over and over again, with the same routine, after a few times it will work, it's always been like that

I have a T-Mobile Dash and am connecting it to several Windows XP machines using ActiveSync 4.5. I haven't been able to test this with an older version of ActiveSync because not one of the machines will let me fully uninstall 4.5 and install an older copy. The older install always insists that I have to install 4.5 even if I already have.
My problem is this: Any time I try to delete a relationship between a PC and my smartphone, Activesync deletes every one of my contacts off the phone.
Ideally, I would be able to sever the relationship between a computer and my PDA and keep all my contacts on my PDA. Near as I can tell, this is impossible. And it's apparently that way intentionally, though I can't for the life of me guess why. My contacts are being held hostage by my work laptop and nothing I can do can separate them from it.
It does not matter if I uncheck Contacts in the checkboxes of things to delete, it still deletes all contacts when any relationship is deleted.
The contact are still safe on the computer, but I simply *cannot* delete a relationship without losing all my contacts.
If I disconnect the phone from the PC and go into ActiveSync, only the following menu options are supported:
1. Options
2. Schedule (grayed out)
3. Status
4. Add Server Source
5. Connections
6. Connect via Bluetooth
None of the above options allow me to delete a relationship specifically. Just choose what items I plan on syncing or what connection (USB/IR/Bluetooth) I might want to connect with.
If I choose 1. Options, I'm presented with the checkboxes to select what things I want to sync with my PC.
[X] Contacts
[_] Calendar
[_] E-mail
[_] Tasks
[_] Favorites (grayed out)
[_] Files (grayed out)
[_] Media (grayed out)
If I uncheck "Contacts" and click "Done" I'm presented with this <sarcasm>wonderful</sarcasm> dialog box:
"To proceed, ActiveSync must remove all Contacts synchronized to your device using ActiveSync. Select OK to continue"
My question is **WHY??** WHY can I not sever the connection between the computer and my contacts??? Who programmed this abomination that thought that permanently tying them together irrevokably was a GOOD idea?

Hi all,
I had the same problem and found a workaround. ActiveSync will delete those contacts/... only if they belong to only one relationship and if you try to delete this particular relationship. So, what is the solution? Assign your contacts to two sync relationships! If you delete either of them, the contacts will not be touched.
In my case, there was a sync relationship to mail2web.com for push email and another relationship to the PC for contacts. After reinstalling the PC's OS I needed to delete the old relationship. I was able to preserve the contacts by syncing them first to mail2web.com.
Good luck!
Regards,
Michael
PS: I have to add that it is very useful to have a functional backup program for your mobile phone. Sprite Backup works very nicely for me.

ActiveSync BOOSTER
Is there a way to boost up speed of Sync
Is there a any software or Cab file for it ?
Also want to know after we sync Phone
It keeps repeating to sync, is there a way to stop it ?
With removing the phone
Please Help

I have the same problem with my HTC Diamond (http://forum.xda-developers.com/showthread.php?t=437729). BUT unlikely I can´t get my contacts by new relationship to my phone back now. ;o(

the default setting for my Active Sync is "replace items on phone". So when I initially setup my Orbit, all the data on my PDA are being wiped out, including the contact.

fx9 said:
the default setting for my Active Sync is "replace items on phone". So when I initially setup my Orbit, all the data on my PDA are being wiped out, including the contact.
Click to expand...
Click to collapse
After its in sync
try this-
Tools
Option
Settings
& Choose what u like in drop down menu

Alright guys...
I sorta figured a way around all this. So if you've gone and sync'd your device to your PC, not knowing that your data will dissapear from your device if you delete the partnership... The simplest way is to get a backup software, such as SPB Backup or Sprite Backup and back up only your PIM info (contacts, calendars, etc.). Next delete the partnership you don't want to have anymore. What I did with mine was I deleted ALL partnerships I had (Exchange and PC), and so I had nothing on there. Then restore the PIM file back and you should have all your contacts and calendar info, only but you don't have any partnerships. You can now re-setup partnerships with different sources, just make sure you uncheck the stuff u don't want sync'd I hope that helps.

I don't know if this is help to anyone but this is not an ActiveSync problem at all, it is WM6.1 problem.
You ask how do I know that for sure, I'll explain...
I used to have a WM5 phone until I replaced it few days ago with a WM6.1 phone (HTC Jade)
The ActiveSync I use on my Windows XP PC is 4.5 and I have not changed it with the new phone.
Before, with my WM5 phone I used to Sync my contacts with my phone and then delete the partnership with my phone every time, then create a new partnership each time I reconnect. Maybe you think its strange but this how I used to do it.
My phone contacts were never deleted, EVER EVER EVER on the coarse of 2 years.
Now Yesterday I connected my new mobile WM6.1 for the first time to add my Outlook contacts to it, disconnected and did what I always do which is delete the partnership with my phone. I later reconnected the phone to install an application and then BAM all my contacts are GONE.
So you see the ActiveSync 4.5 app is the same but with WM6.1 it behaved differently which definitely means this a bug or by design in WM6.1 ONLY and not older windows mobile versions.
It also have nothing to do with Windows Vista like someone previously said because my pc OS is Windows XP SP2.
Its another Microsoft mess that we have to fix or live with.
I wonder when are they going to take their work seriously?
Can anyone come up with a tweak or registry fix in WM6.1 to fix it?

Solution that worked for me
I think I figured out a good solution - wored for me.
Go to your My Device Root folder in the File Manager. Copy the pim file, then paste it in another folder on the device to back it up.
Go to Active Sync - delete the relationship.
Now for the scary part - go to your Contacts and they are all gone.
Go back to you My Device root, rename your pim file to something like pimOLD. Then go get your backed up copy, and paste it back into your default My Device folder.
Scary again, go to Contacts, they are all gone. Now the act of desperation - I did a hard boot (removed the battery) - restarted the device. Device now see's your new PIM, contacts are all back - yet no Active Sync relationship. YEA! MISSION ACCOMPLISHED.

So I downloaded wm6.0, 6.1, 6.5 and 5.0 simulators from Microsoft. I tested deleting partnership with each of those (On Windows Mobile itself). So it seems that 6.0 and 6.1 have this problem and delete your personal information when u delete the partnership. 5.0 and 6.5 did NOT delete the contacts/calendars/tasks upon deleting the partnership.
At this point backing up your /PIM.VOL file is the best way of backing up your data if you have to delete partnership.
Also pim backup is a nice freeware that accomplishes the same thing.
Unfortunately I do not have a windows mobile device now but when I had my Tilt, I remember deleting the partnership so many times and I never had this problem.
Wonder if it's related to the build of Windows Mobile.
mearly said:
I don't know if this is help to anyone but this is not an ActiveSync problem at all, it is WM6.1 problem.
You ask how do I know that for sure, I'll explain...
I used to have a WM5 phone until I replaced it few days ago with a WM6.1 phone (HTC Jade)
The ActiveSync I use on my Windows XP PC is 4.5 and I have not changed it with the new phone.
Before, with my WM5 phone I used to Sync my contacts with my phone and then delete the partnership with my phone every time, then create a new partnership each time I reconnect. Maybe you think its strange but this how I used to do it.
My phone contacts were never deleted, EVER EVER EVER on the coarse of 2 years.
Now Yesterday I connected my new mobile WM6.1 for the first time to add my Outlook contacts to it, disconnected and did what I always do which is delete the partnership with my phone. I later reconnected the phone to install an application and then BAM all my contacts are GONE.
So you see the ActiveSync 4.5 app is the same but with WM6.1 it behaved differently which definitely means this a bug or by design in WM6.1 ONLY and not older windows mobile versions.
It also have nothing to do with Windows Vista like someone previously said because my pc OS is Windows XP SP2.
Its another Microsoft mess that we have to fix or live with.
I wonder when are they going to take their work seriously?
Can anyone come up with a tweak or registry fix in WM6.1 to fix it?
Click to expand...
Click to collapse

Like many who probably frequent this board I like to experiment with my device and will wipe my PPC every couple of weeks. I also have been syncing with Exchange through ActiveSync but was looking for a way to severe that Exchange sync relationship without loosing all of my 300+ contacts on the device. I was also looking for a way to backup those contacts to another source so I wasn't locked down to an Exchange sync via ActiveSync to get them back again.
I recently discovered the Microsoft MyPhone application which will let you back up your data to their server. Unforunately it will not backup data that is currently being synced with Exchange.
Using the method suggested by mkrumpe about manually backing up and replacing the PIM file I was able to break my relationship with the Exchange server and then recover my PIM data. Once I did that I was then able to back up my data with Microsoft MyPhone since it no longer picked up the Exchange sync relationship.
I thought this same info and process might benefit others as well who want to break a sync with Exchange, recover their previously synched data and find another non-exchange method to back up this data.
Now I have a way to backup my contacts without having to use Exchange and I was able to keep all 300+ contacts even though I deleted the Exchange sync relationship and may not go back to synching with Exchange (do to upcoming policy changes at my company)

Contacts Removed!!
Hi!
I had a PC with activeSync 4.5 and Outlook 2007 at home but I formatted my windows and synched my data to another PC that has no Outlook.
When I connected my Touch Diamond to this PC all of y contacts removed and now I urgently need my cantacts!
I have no Outlook now, can anybody help me get back my contacts?!

faridv said:
Hi!
I had a PC with activeSync 4.5 and Outlook 2007 at home but I formatted my windows and synched my data to another PC that has no Outlook.
When I connected my Touch Diamond to this PC all of y contacts removed and now I urgently need my cantacts!
I have no Outlook now, can anybody help me get back my contacts?!
Click to expand...
Click to collapse
Always do a Sprite Backup

Related

Upgrading from XDAI to XDAII

I have upgrade from an XDAI to an XDAII, I have trawled through this forum and cannot find the answer. Please put me out of my misery want to transfer the data stored on the XDAI to my XDAII what is the best way of doing it. Obviously you cant use backup and restore and I have tried copying and pasting the Db directory (not possible).
Any clues anyone, I would be very gratefull
what data because if it's just contacts and appointments and tasks and such tnen it activesync with outlook and will automaticly be transfered
programs you can reinstall using activesync 's addremove programs
It is contacts appointments etc.. but I cant use my contacts and appointments because I administrate about 20 of these XDA's so they only connect as guests. I dont want all of the appointments and contacts in my Outlook.
spirit backup or something i think let you choose what you will be backing up maybe if you can choose only those things you can restore it on the xda2 even though it came from xda1
cowle said:
It is contacts appointments etc.. but I cant use my contacts and appointments because I administrate about 20 of these XDA's so they only connect as guests. I dont want all of the appointments and contacts in my Outlook.
Click to expand...
Click to collapse
You could just add a new user to windows and use that user's outlook for activesync to store the information in, then delete everything and move on to the next one.. Not ideal, but it should work.
Oh, if you make the user's profile mandatory (not sure if you can do that on a stand alone windows computer, but you can on a domain), all the settings (including outlook contents) should be lost when you log out. That should make things easier still. Just get the user's profile so far as to enable it to sync, make it mandatory, and then log in, sync, sync, log out, repeat.
Can you not just back up to an SD card those apps/data you want and then restore to the new advice. Not tried it, just a thought.
Regards

Help with Restoring contacts

Hi there,
I have upgraded from WM5 to WM6 and I am running windows vista with windows mobile device center.
After the upgrade it has recognised my phone as a new device and therefore I cannot resync my contacts etc to it.
Can anyone help me as I have loads of contacts that I really can't afford to lose...
Thanks in advance
Im running vista and WMDC as well but whenever i flash even when it detects it as a new device it still syncs my contacts and everything else.
Do you have Outlook installed? Without outlook i believe it won't save any contact or calender info i may be wrong though...
yep have outlook 2007 installed
It isn't configured though - can anyone confirm if the above is true and whether it would need to be configured?
mightymouse2045 said:
It isn't configured though - can anyone confirm if the above is true and whether it would need to be configured?
Click to expand...
Click to collapse
Yes. It will resync your Outlook contacts. Just make the new partnership and voila! I have deleted and repartnered my device many many times. Ever so often I backup my Outlook contacts to a CSV or XLS file.
My suggestion to you is open Outlook and export your contacts to a CSV or XLS file.
Then make your partnership!

PST Reader

does any one know is there is a PST reader for WM6?
Outlook can export contacts as a pst file, i was wondering if there was an app about that would be able to read a pst and copy the contacts into the contact list?
thanks
I've never seen anything that can do that but, and I hate to sound stupid here, why would you need it to do this?
Activesync can do that for you...?
Is there some particular ultimate goal you want to achieve by doing this?
Cheers,
Smiffy?
Lordsmiff said:
I've never seen anything that can do that but, and I hate to sound stupid here, why would you need it to do this?
Activesync can do that for you...?
Is there some particular ultimate goal you want to achieve by doing this?
Cheers,
Smiffy?
Click to expand...
Click to collapse
yes, when my HTC TyTn trys to resync with outlook 2007 on Vista after A ROM flash it fails even though it worked before flashing, so i have to delete all contacts from my vista system, resync my phone with my XP system to get the contacts, then sync up again with my vista system.
I have not found anyone else with this problem, and i thought that there might be a little app somewhere so i could just store my contacts on my memory card as a PST and reload all contacts from my phone before the first sync.
I dont know y my system is being stupid but this is one or 2 annoying problems i have with vista!!
The easiest way to get your contacts back after a flash is using PIMBackup - it's free and can be found here
This will allow you to make a backup of your contacts onto your SD card (and restore them after a flash)
It should be a part of every flasher's toolkit It can lead to duplicate entries in your outlook though so you might need to delete them from your machine first anyway (but at least you can get them back on your hermes easy enough now)
As to the vista thing - are you deleting the sync profile out of vista after you've reflashed? I'm not even sure you can (only played a little bit with vista) but in activesync, I always delete my sync profile (but not syncd files folder), put the right name back into my hermes and re-setup the partnership and sync everything again.
Either way, I think PIMBackup should do what you're looking for
Cheers,
Smiffy.
Lordsmiff said:
The easiest way to get your contacts back after a flash is using PIMBackup - it's free and can be found here
This will allow you to make a backup of your contacts onto your SD card (and restore them after a flash)
It should be a part of every flasher's toolkit It can lead to duplicate entries in your outlook though so you might need to delete them from your machine first anyway (but at least you can get them back on your hermes easy enough now)
As to the vista thing - are you deleting the sync profile out of vista after you've reflashed? I'm not even sure you can (only played a little bit with vista) but in activesync, I always delete my sync profile (but not syncd files folder), put the right name back into my hermes and re-setup the partnership and sync everything again.
Either way, I think PIMBackup should do what you're looking for
Cheers,
Smiffy.
Click to expand...
Click to collapse
Thanks alot m8 fixed the prob str8 away!!
Not that I'm nosey or anything but which bit in particular sorted your problem out (also helps when people search who have the same problem
Cheers,
Smiffy.
Using PIM Manager to back up all of my contacts instead of having some sort of PST reader, i didnt realise such a tool was available.
I am having afew strange problems with my Vista system and my TyTN, the one you helped with, and another strange thing (just on the off chance you have experienced this and can help) once i have sorted the sync between the phone and computer, when the phone is connected via usb it "messes" around with my windows (the open ones on the desktop), for example, when typing something, the cursor will disappear as if i have clicked of part of the screen OUTSIDE the window i am using, then a second or 2 later reappears and i can type again.
as soon as i disconnect the phone it goes away!! im sure there is somethign trying to play with my emotions in my system, its really annoying as when my phone is attached to my system i pretty much cant do anything with my computer because of this focusing out effect.
it sucks!! (the other annoyign thing i have found with alot of people on here is the fact that if you ask a question, everyone just *****es at you for asking or you get "n00bs suck,y are they allowd here!!" so i havent asked also how do you describe my problem lol!!
So it was a Vista issue then?
Since I am on XP and although my backup needs are pretty simple, ActiveSync not only backs up my calendar and my contacts but it also included the pics that I have associated to them.
Sure I do not need my old call logs, but for basic stuff active sync suffices.
agovinoveritas said:
So it was a Vista issue then?
Since I am on XP and although my backup needs are pretty simple, ActiveSync not only backs up my calendar and my contacts but it also included the pics that I have associated to them.
Sure I do not need my old call logs, but for basic stuff active sync suffices.
Click to expand...
Click to collapse
after abit of investigation, it seems that (on my vista system anyway) WMDC 6.1 was inable to sync with Outlook 2003, i have updated to Outlook 2007 and it seems to sync ok now, but i still have the other problem i mentioned before, i have checked everything i can think to check and i cannot work out what it causing it!!

ActiveSync hangs on "Looking for changes"

Hi,
I have MDA Compact III and ActiveSync with Office 2007 doesn't work with it although the same installation of ActiveSync on the same computer worked with Palm Treo 750 couple of weeks ago.
I can browse the device so the connection is definitely working. The problem is when syncing starts it just hangs on "Looking for changes".
I have taken the following steps but no luck so far:
- Deleted the device partnership on both ActiveSync and on the phone many times.
- Tried 3 different ROMs (1 factory Windows Mobile 5 and 2 Windows Mobile 6.1)
- Disabled Windows Firewall completely
- Uninstalled NOD32 Antivirus software
- Tried syncing Contacts only and Calendar only items
- Tried 3rd party PocketMirror syncing software
Has anyone else experience this problem?
Thanks!
Want to add I am using ActiveSync 4.5 and connecting directly to computer using USB without any hub.
I've had a similar problem, I can connect via activesync and explore, I can even sync IE favorites but anything outlook related falls flat on it's face
I keep getting the 85010014 error code which all threads suggest can only be cured by an outlook re-install, but I've done that three times including removing all security software, activesync, and outlook. I then re-installed outlook imported my backed up contacts, re-installed activesync and I'm still getting the same problem with the same error. So I've given up!!
Just a word of warning though, be careful if you start playing around cos if you delete the sync profile on activesync and don't do the same on the phone activesync can erase all your contacts and appointments when you next try and connect, even though it won't sync anything. It did this to my kaiser twice before I figured out what was causing it.
As a work around I've found you can E-mail all contacts and appointments from outlook as attachments and then save them to the phone, I've now got an email with all my contacts and appointments saved on my phone and have backed up using PIM Backup
Not much help I'm afraid but at least your not on your own.
I tried syncronising Artemis using a borrowed a laptop and it worked. So I reinstalled XP, Office and ActiveSync and now the phone syncs without a problem.

HELP! Lost all contacts on my HTC Dash!

Need help from the experts! I did a search on this forum for my issue and I haven't been able to find one.
I don't have Outlook on my PC. I hooked up my phone to my PC and I have Activesync 4.5. I had synced up the phone and all I did was transfer music from the PC to the phone. Now I don't have any contacts at all! I looked to see if it was on my SIM card and I don't see anything. I don't know where to look in Activesync for my contacts. Please HELP!
Rockets34Life said:
Need help from the experts! I did a search on this forum for my issue and I haven't been able to find one.
I don't have Outlook on my PC. I hooked up my phone to my PC and I have Activesync 4.5. I had synced up the phone and all I did was transfer music from the PC to the phone. Now I don't have any contacts at all! I looked to see if it was on my SIM card and I don't see anything. I don't know where to look in Activesync for my contacts. Please HELP!
Click to expand...
Click to collapse
you may want to see if your contacts are listed in outlook express or another email client you may have on your PC. One of the options you may have done (i know cuz this has happened to me b-4) is this: when you first create an activesync partnership it will ask you 1.) if you want the items on your device to be replaced by the PC, 2.) if you want the items on the PC to be replaced by the phone or 3.) do you want to merge the items. If you picked option 1.) and didn't have any contacts in on your PC to be sync'ed then what will happen is ActiveSync will remove all of your contacts out of your phone to prepare for syncing of contacts from your PC, (even if there are no contacts on your PC). I'm afraid that unfortunately, unless your contacts have been stored somewhere else, (Like Outlook express, or an MSN e-mail account like hotmail) you're kinda out of luck.
pudgedaddy said:
you may want to see if your contacts are listed in outlook express or another email client you may have on your PC. One of the options you may have done (i know cuz this has happened to me b-4) is this: when you first create an activesync partnership it will ask you 1.) if you want the items on your device to be replaced by the PC, 2.) if you want the items on the PC to be replaced by the phone or 3.) do you want to merge the items. If you picked option 1.) and didn't have any contacts in on your PC to be sync'ed then what will happen is ActiveSync will remove all of your contacts out of your phone to prepare for syncing of contacts from your PC, (even if there are no contacts on your PC). I'm afraid that unfortunately, unless your contacts have been stored somewhere else, (Like Outlook express, or an MSN e-mail account like hotmail) you're kinda out of luck.
Click to expand...
Click to collapse
Pretty much capped it right there. Good job.
How can I find out which way I went from the options you mentioned?
I don't think you can unfortunately. I would definitely delete the profice from your pc in activesync so that way if you do get your contacts back this wont happen again. The reason why i say this is because if you do this, you will be re-prompted select one of the 3 options mentioned above.Even if it's not option 1 that you selected. What's done is done and can't be undone. Meaning that even if you did see which option you selected and changed it to option 2 or 3, your contacts will not magically come back.

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