As of a few days ago my EDGE/3G connection stopped connecting. All the settings are correct, even re-entered them manually a few times, still get the 'cannot connect' error, even though signal strength is more than adequate.
Even stranger, however, is when I use a .cab to automatically inject the settings everything works fine for a matter of minutes, then the connection problems resume.
Running CUSTEL's 2.5, problem started a couple weeks after the flash, and the only thing I have installed since is the Palm Threader, which makes no sense that it would be the culprit.
So this is not a WM6 issue correct? Its an issue with you messing up your connection settings... WRONG THREAD
Pardon me, it is not an issue with my settings, as I said in the first post even if I use a Settings Cab to inject them the data connection still quits after a few minutes even if i have not changed any settings. This never happend with WM5 and it is the first time it's happened with WM6, I would take it into a Cingular store, but I'm concerned the reps would see WM6 and just nullify any support.
Need more info to diagnose. What apps are you experiencing the problem in? Which cingular plan are you on? Which cab did you use to inject the settings.
There is some problem with the lastest wm6 roms for using cingular and pie if you are on the isp plan. Make sure your DNS is hard coded and it will fix it if its the same problem. Seach the forums and like most probs you will find your answer.
connection problems
just to let you know I have been having trouble connecting I connect and then get kicked off I had to use the isp connection settings my friend works for them and he told me it had to do with towers and the cingular and att thing
Edge and 3G
cingy had issues today had the same issue earlier all better now
yeah pure data access seems to be going alright, but for some bizarre reason i can't send/receive email without a synch error (will have to see if this relates to the Palm SMS Threader app though).
thanks guys.
Lately I've been having a problem with my hermes where if I have the Wifi on for any amount of time after turning the wifi off the phone will not allow mt gprs to connect and the data icon in the comm manger is grayed out. Ive tried resetting my connection settings and soft resets work some times, a hard reset seemed to have done the trick but then it happened to me again this evening. I would just skip using the wifi but the reception in parts of my house can be spotty at times and I really don't want to miss my emails and such.
Any insight would be appreciated.
btw I'm running the latest version of LSVW and I have a cingular branded device.
Hi,
I am using a T-mobile vario 2 in the UK. I recently flashed the radio rom to version 1.43 and replaced the operator rom with the official dopod wm6 rom. Most things are working ok but I have run into a few problems; hopefully someone here can help me.
First (minor) problem when the phone is first turned on it asks you to select a country. UK is not on the list, only countries in south pacific area. Does this prevent me from connecting properly to my local provider? ie do I show up as roaming?
Next problem is that I can't receive my voicemail. I phoned T-Mobile to check the number and setup etc but everything is correct. The phone just tells me "The number you have dialed is not recognised" or something to that effect.
Finally my phone frequently looses its data connection. When you open internet explorer a popup message shows saying: "Unable to connect to network for an unknown reason..." I checked all of the settings and they are ok. The only thing that fixes the data connection is to reset the phone. Probably I am also dropping calls whilst the phone is in this state.
So can anyone help? I think it is most likely the radio rom at fault but it could be related to not being able to select the correct county.
Thanks for your help
Matt
-Matt- said:
Hi,
I am using a T-mobile vario 2 in the UK. I recently flashed the radio rom to version 1.43 and replaced the operator rom with the official dopod wm6 rom. Most things are working ok but I have run into a few problems; hopefully someone here can help me.
First (minor) problem when the phone is first turned on it asks you to select a country. UK is not on the list, only countries in south pacific area. Does this prevent me from connecting properly to my local provider? ie do I show up as roaming?
Next problem is that I can't receive my voicemail. I phoned T-Mobile to check the number and setup etc but everything is correct. The phone just tells me "The number you have dialed is not recognised" or something to that effect.
Finally my phone frequently looses its data connection. When you open internet explorer a popup message shows saying: "Unable to connect to network for an unknown reason..." I checked all of the settings and they are ok. The only thing that fixes the data connection is to reset the phone. Probably I am also dropping calls whilst the phone is in this state.
So can anyone help? I think it is most likely the radio rom at fault but it could be related to not being able to select the correct county.
Thanks for your help
Matt
Click to expand...
Click to collapse
try radio 1.47 which comes with the dopod wm6
Ok I followed the suggestion and have upgraded to radio 1.47 but I still get the same problems. At least I have only checked the voicemail so far but get the same message. It actually says "You have dialed an incorrect number..."
Any other suggestions?
Download and install the provider Cab settings for your provider.
Search the wiki for more information
I have already done this. The settings are correct.
Hmm, thanks for the advice... now sms doesn't work either. PS. whilst flashing radio rom I also changed to JJ's black satin.
Please can somebody suggest a radio rom that is known to work well on T-Mobile in the UK. ie. no dropped calls, GPRS, 3G and HSDPA all working, voicmail and sms working, I don't care about video calling.
Thanks
Matt
Mat,
I am on TyTn and I had the same problem after installing Dopod WM6 version + 1.47 radio - on the second day majority of programs requiring internet connection were returning in message 'Unable to connect due to unknown reason...'. Even Wi-Fi was not responding. Only Resco Radio was working ?!?!
Solved this by removing the GRPS Internet settings and updating them manually.
As to the dropping calls, did you try to switch to GSM (instead of 3G). This is a common problem if your 3G covergae is bad?
Since upgrading the radio rom from 1.43 to 1.47 I have not had the "Unable to connect.. for an unknown reason" message. So I guess this was either due to some screwed up settings before, or some bug that has been fixed between releases.
I don't know how to switch from 3G to GSM but I am not convinced that this is the problem since my push email works just fine.
Incidentally I have noticed that my phone seems to default to 3G but as soon as I open a page in explorer it jumps into HSDPA, once it finishes it goes back to 3G. Is there a way to make it stay in HSDPA or is this a bad idea for some reason?
With the above observation in mind I could be wrong in thinking 3G was not my problem. Perhaps my phone jumps into HSDPA to receive push email.
So how do you force GSM or even GPRS over 3G?
Please forgive my ignorance.
Matt
Ok found a setting in com manager/phone/bands/ changed from auto which was putting me on umts to gsm. Was this what you meant? I have gone from 2 bars of 3G and 2 bars of HSDPA when in use to full bars of GPRS. Internet browsing was definitely faster with HSDPA but do you think I should be able to receive texts now? I know I have missed some and they still have not come through.
This is weird, after changing to GSM my htc home plugin reports 2 unread text messages but when I open up the SMS/MMS folder ther are no messages at all.
???
I find the best radio rom for Tmobile UK is 1.27 - see the wiki.
For your voicemail, set the phone to dial your own number, it works.
Ive tried all the new radios and always go back to 1.27. I am currently running Schaps lates WM6 rom (3.57a I think)
Rob
robt2379 said:
I find the best radio rom for Tmobile UK is 1.27 - see the wiki.
For your voicemail, set the phone to dial your own number, it works.
Ive tried all the new radios and always go back to 1.27. I am currently running Schaps lates WM6 rom (3.57a I think)
Rob
Click to expand...
Click to collapse
I must admitt Ive always end up going back to 1.27 too
Hi i'm on T-Mobile Uk Vario II currently using Black Satin & Radio 1.43 3g, hsdpa, sms, mms, voicemail all working.
Can only suggest reflash rom with somthing like Schaps 3.57a use his operator setting tool to set T-Mobile settings and use radio 1.43 and see what happens.
Cheers
It would appear that WM6 dialer strips the leading zero from the T-Mobile voicemail number +440507... giving +44507...
I have not figured out how to fix it yet.
For the voicemail thing, the dialer does indeed strip out the leading zero on the voicemail number - I spent hours trying to fix this and in the end, it was easy - just put an extra zero in the number (in network services) ;-)
I use Black Satin with Radio 1.47.00.10 and have no problems whatsoever but I'm still evaluating - I don't know if I've tried 1.27 yet so I think I'll look into that and report back the comparison.
You say you were having problems with data "unable to connect..." - I used to have this a lot and invariably, it was because my conection had somehow developed a proxy server - turned this off and it work after that (it usually happened after I synced it with my work computer)
Could the SMS messages be on your SIM or something? Not had this problem but have a look in SIM manager see if that can find anything.
The thing about HSDPA is that it isn't on all the time - the phone will stay in 3G until you or your phone initiates a data connection, then HSDPA will kick in for the duration of the connection then fall back to 3G - this is normal as your phone cannot receive calls and stuff while HSDPA is connected (I think - i'll look for clarification on this point - the phone will should drop the HSDPA when a call comes in).
Some people do report that data speeds etc seem faster when they mess with the band settings but I've not been able to confirm this and just leave it as it is.
If you don't get anywhere with your SMS problem, you could try the threaded apps that I've customised for t-mobile (links in my SIG) but be warned - any texts you have in your current SMS inbox will be inaccessible until you uninstall the threaded app. I'm using the WM6 one on mine at the moment and it works just fine for SMS and MMS.
Smiffy
Thanks for the replies guys!
I am now very happily running the 'normal' version of JJ's Black Satin rom and radio rom 1.48.
Everything seems to be working fine now. Adding the extra 0 into my voicemail number did the trick; so easy once you know how!
The data connection can still be slow occasionally. I think this is because if you have a weak 3G signal this overrides a stronger GPRS one. Sometimes the 3G signal is so weak it can't transfer any data and the phone just keeps trying in 3G rather than switching to the stronger GPRS signal which would work. This is easy the fix, just go into com manager and disable 3G (on the black satin rom at least).
Generally I am very happy and my device is finally working the way I wanted it to.
Once again, thanks for your help
Cheers
Matt
I use whats in my sig and it works well. I get the 3g/gprs battle at my house alot. Complain to tmobile regularly and they'll sort it out eventually.
hi people,
so i installed schaps 3.57a (which is great btw), after using 3.3 for a while. However, after installing, I've been unable to start up my wi-fi on the phone. I'm currently using the softbank X01HT, and have previously never had problems with it.
What happens is that whenever i turn on wi-fi in comm manager, the 'processing' icon comes on the screen, only to not turn on the wi-fi - it just stays off. so i guess it's not a problem with the lack of service, but with the phone. i've re0flashed it a few times but nothing has changed so far... help please!
On another note, I'm using the phone with a hong kong card right now on roaming, which is fine, but i can't seem to get any of the crazy GPRS or stuff working - i need to be able to send emails and such here while around the city. my roaming service has automatically chosen docomo.
thanks in advance!
Hi there. I'm new to the forum and scratching my head on how to resolve a problem with VoIP over 3G.
I'm running the LVSW WM6 rom (great work by the way) on my iMate JasJam in order to take advantage of the integrated VoIP client. I used shaun33's SIP Config Tool to configure the SIP settings, and over WiFi it works like a charm!
The problem comes trying to use VoIP over 3G. When WiFi is turned off I get the "searching" message on the Today screen for a while, and then it changes to "No Service". I've used the config tool to enable VoIP over 3G/GSM, checked registry settings but nothing I try seems to make any difference.
I'm using the 3 network in Australia by the way, an the area of Sydney that I live in has good HSDPA coverage.
I've been scouring the forum and the web generally over the last few days trying to find an answer, all to no avail.
Is there anyone out there that can help?