Related
I know this topic has be address many many times and there are still no soluation to the problem.
So.. I want to make a poll to see how many user is experiencing this problem.
I hope to grather enough data to see if it is a hardware problem or Firmware problem so that i can address to O2 regarding this issue.
I love my PDA/phone.. but... this issuse really bugs me cos i used the phone for business and it always happens when a important call arrived... :evil:
Pls, Lets Vote with your honest answer...
Derek
No problems here....
What i've experienced is that sometimes the ringing sound is very quite even though the volume is at maximum. I make a soft reset and everything's back to normal.
NO SOUND
I have also experienced the same. I normally have to do a soft reset to fix the problem. Seems its a firmware issue to me.
One more issue is that we need to disable the power off system setting after 3minutes.
If not, a phone call will be automatically ended after 3 minutes talking.
i have also experienced this problem. i had a important caller call me twice and i didnt hear my phone ring. it was also next to me. luckily, i had my backup phone with me when he tried that line.
agreed that we shouldnt have to soft reset to get back the ring tone functionality. i personally think its a caller id version problem, but thats my opinion cause its easier to fix. i just hope it isnt a firmware problem since i wont hold my breathe on O2 releasing a rom upgrade in my phone version.
im going to try some reg tweaks to see if it will help, once my main pc is up and running (currently moving). i just dont want to go back to an older rom because of a ringing problem. but it IS a big problem for most of us.
ps. sorry about the spelling mistakes and punctuations. im on my pda at a coffee shop.
Yup I have see the no sould on outgoing, no sound on incoming, reset does the trick for me. Also feel that the sound is low in general (even if set to max)
Ha.. i call XDA today in their headoffice in Singapore. The CS guy told me.. they know this issue and say there will be a new (Rom) or patch release very soon.
After seeing the vote result. I believe that the issue is do to software, not hardware.
I have a firend that design such product. he told me that it could be that DSP script is not written well. He said, the Echo Cancelling must be overflow causing the unit to manufunction. and after reset, the overflow will be clear out, so the unit function again.
I hope O2 is really releasing a new patch to fix this issue. If not, i think i am force to go back to my Sony Ericsson P910i or one PDA and one phone option.
i'm glad that O2 recognises the problem and not passing it on to other people. thanks for the information rcbear. glad you took the extra steps get them looking this way.
i hope "soon" means in a waek or two.
same problem
My ringer always works but sometimes, at least every other day. When someone calls me i can not hear them, they can sort of hear me, but the earpiece is dead. A soft reset fix's this problem. Is my issue related to the current issue dicussed in this thread? Thanks
Jeff
I have the problem
But I get it seldom and sporadically.
pda2k (out of the box)
ROM: 1.22.00 WWE
Radio: 1.06.00
Protocol: 1337.38
ExtROM: 1.22.162 WWE
AT&T/Cingular
Re: same problem
jeffro01 said:
My ringer always works but sometimes, at least every other day. When someone calls me i can not hear them, they can sort of hear me, but the earpiece is dead. A soft reset fix's this problem. Is my issue related to the current issue dicussed in this thread? Thanks
Jeff
Click to expand...
Click to collapse
Hi Jeffro01..
Welcome to the club.. :lol:
Derek
I don't seem to have the ring volume problem, but my phone will get into a state where it rings, I answer the phone, but there is no audio. In the six or so times it's happened, I haven't really determined if the caller can hear me. A reboot fixes it.
I can't pin down any one thing I do to cause it to get into this state, but it seems like a software/firmware issue.
I have this problem too.
I had to send my BT headset for repair for two weeks and noticed it did not happen during that time while it started again since I got my BT back.
When it happens (once to twice a week) I soft reset my SPVM2000 and it then is ok.
Also the BT Orange Switzerland patch makes the problem appear less often.
Phone ring problem got me twice today...
Both times, never heard three calls, but the phone still reports them as being missed.
Gotta be a solution for this or I'll be soft resetting every time I finish a call/use.
I had to send my BT headset for repair for two weeks and noticed it did not happen during that time while it started again since I got my BT back.
Click to expand...
Click to collapse
If so I have 2 questions for everyone who has this issue:
1, Do you use a bluetooth headset or any other bluetooth device (gps...)?
2, What is your current bluetooth version and build?
I have Bluetooth build 3900, and I'm using 1.33.
No probleme here
not using BT or WiFi.
Where can I find my BT version?
I don't also have the 3 minutes switch off pb, the PDA function switch off after 3 minutes but the phone remains operational. I often switch the PDA off myself whilst on the phone to save on batteries.
...Hi everyone! (1st post!)...
I get the dead-speaker in calls too...
I took delivery of my first SPV M2000 a couple of weeks ago; it had a few problems, one of which was that the speaker would be dead occassionally when making or answering calls requiring a soft-reset to resolve. I initially thought this might be caused by the device not correctly recognising external hardware had become disconnected - handsfree/BT/car-cradle etc. - but it did seem to be at random.
Orange replaced the device last week; and by day 3 without using any handsfree/cradles etc. and BT and WiFi not even enabled (much less paired/connected); the dead-speaker problem reappeared.
I'm not going to bother chasing Orange about this issue on its own (this device doesn't exhibit any of the other problems I had with my first); as it seems to be a pretty common problem that's going to require a software update to fix. Needless to say when I read that HTC have written a fix I will be on Orange's back to make a fix for their ROMs public. (dreaming?).
Just FYI, both the initial device I was supplied and the replacement have the same software versions (in my sig).
Regards,
Rob.
I circumvented (temporally fixed) the ringtone problem by setting the default ringtone to "None", and also set the phone to vibrate. Then Re-enabled MS Voice Command to announce all incoming calls. The only problem is, the voice isn't loud enough in noisy places, but it does the job in the office or semi noisy environment. I guess this will have to do until a verified fix comes along our way.
I have a SPV m2000 with the latest rom from orange, the first problem i had was when you go to reply to a text you sometimes could only send 70 char. before you had a 2nd text, but that was sorted by this site by turning the use assci code off, the onlt other problem is this -
Sometimes when i go to make a phone call, i dont hear a dialing tone, but after a few seconds it starts counting up like in connected to the call. The person im ringing says that they got the call and they could hear me but i didn't reply. This has happened many times now, it seems to be after its been a long time since i restarted the phone, e.g in the morning etc
I was just wondering if anyone else had ths problem?
Silent Calls
I had this problem from day 1 with my M2000, and I had to soft reset to clear it. Recently updated Radio to 1.13 and Bluetooth to 3900 and problem hasn't re-occured. Of course this may be a coincidence... :roll:
Turn on BT and leave it on, even if you don't use it. This worked for me.
Sometimes when i go to make a phone call, i dont hear a dialing tone, but after a few seconds it starts counting up like in connected to the call. The person im ringing says that they got the call and they could hear me but i didn't reply.
Click to expand...
Click to collapse
There is a huge thread on this somewhere with a poll (survey) in it. Last time I checked around 76% of owners of this handset have the 'no sound in call problem' to some degree.
My old BA did it 2-3 times a day. My new one with 1.13 radio ROM does it less often, but the problem still remains.
If you are really unhappy, and need a reliable phone you obviously wont want the BlueAngel again! Take it back to where you bought it. They will try to deny it is a known problem and at best give you a new Blue Angel. My advice is to find the thread on here, print all 10 pages of it and take it to where you bought the phone. They won't be able to deny it with the evidence right in front of them. Make sure you show it where the public can see/hear so they have to try and talk their way out of it in fornt of an audience
I did this to prove that the whistling screen was a known common problem, not something caused through my neglect and so I was entitled to a new handset under my warranty, not just a new screen (Everyone said the problem came back despite a new screen as the problem is with the circuit board)
As I remember, about 1 in 6 Blue Angel users will end up with a whistling screen after owning the device for a month so you probably have that to look forward to aswell.
My 1.40 iMate ROM may have helped too.
Read the wiki and upgrade to wm5. Problem has not happened for me in months.
Hi,
last week I installed Artemis Touch 3.01 ROM. Sometimes my phone is not available although it is turned on and the signal strength is high. After sofreset phone is working again. Is there a solution for this problem?
Minipli said:
Hi,
last week I installed Artemis Touch 3.01 ROM. Sometimes my phone is not available although it is turned on and the signal strength is high. After sofreset phone is working again. Is there a solution for this problem?
Click to expand...
Click to collapse
Yes, install Touch 2.1 and everything is ok. Other solution is to use soft reset when it´s happen....
I'm also had this problem after installing version 3.01. I normally happened twice a day.
Now I installed HTC original WM6 ROM, and the problem still happens(although not so often). I'm thinking the GSM chip is broken in some way...
hi,
I had installed O2 Premium 2.0 WM6 WWE ROM, 5.2.1921 SDHC Full for 3 weeks. It happened the same to me once a day. I had to do softreset as an only solution.
Now I am trying Touch 3.01 for 4 days and it did not happen. I wonder what makes this bug and if there is a solution to fix it.
If u know the solution or reason please let us know.
I think it's a problem with the new radio upgrade, I went back to 02.98.90 and everything's ok.
Tomate2 said:
Yes, install Touch 2.1 and everything is ok. Other solution is to use soft reset when it´s happen....
Click to expand...
Click to collapse
Does anyone also has this problem with Touch 2.1? If not I will try it because it also has Radio 02.98.90 ...
I had this problem with Touch 2.1 & Touch 3.0 (Radio is 02.98.90) I can't call or send SMS out (it say not available wait for 15 second) but can receive call and sms to me!
I tried newest Touch 3.01 (Radio 3.07.90) and the problem fixed, I did not see this problem 2 weeks ago!
Same bug but difference cases so I think this bug is not by Radio, so please try install another ROM
For me Radio 3.07.90 is fine!
By the way, you don't have to soft reset, just close and open the phone in Comm Manager
had same problem for the first time...
hello all
I have written the following in the main 3.01 thread:
I just want to address this point, I had a Qtek S200 (I am not sure but it may be the prophet) and I have experienced similar problems, this was also why I have sold it after 3 months... - what I am trying to say is that this may be either an HTC or WM related problem.
However, I have not experienced this with my artemis wich I have since september so far and I have used wm5, touch 2.01 full and now since release 3.01 full, but it is also rather hard to find that bug...
Click to expand...
Click to collapse
unfortunately, I have now also experienced the problem, I was not available. However, I was able to make a phonecall and receive a SMS from which I took notice of the problem.
I must say, I would not have much of problem to close and open the phone on comm man. or even soft reset, I would just like to prevent to do it too often. How do you guys find out that you are unavailable again? The reception does not seem a good indication as it was full when I was not available...
Thanks for your comments,
Geen
Im having this problem too since i intalled WM& first the HTC official rom, and now with touch 3.01..first i thought it was some app but the problem still exists and the annoying part is that i dont know when the phone app freezes and i dont receive sms or phone call alert. I always have to check to see if i have phone or not anyone discovered a solution?
Anyone? It's happening at least one time per day
geenyous said:
hello all
I have written the following in the main 3.01 thread:
unfortunately, I have now also experienced the problem, I was not available. However, I was able to make a phonecall and receive a SMS from which I took notice of the problem.
I must say, I would not have much of problem to close and open the phone on comm man. or even soft reset, I would just like to prevent to do it too often. How do you guys find out that you are unavailable again? The reception does not seem a good indication as it was full when I was not available...
Thanks for your comments,
Geen
Click to expand...
Click to collapse
It sounds like you're talking about something else. I think the OP was saying that his signal shows full or good and when he tries to make a phone call, it says the phone is not ready or available. You said you're able to make calls and SMS, but with this situation, you cannot connect to use the phone at all except BT, Wifi, & GPS. I'm assuming you mean that people can't reach you when they call but your can still make phone calls. ? I've had that happen to me on other phones in the past. I always thought it was a network issue.
I too have this problem and I've had it on the Touch ROMs and the Premium 2.1 ROM that I'm currently using. I've used radio 02.98.90 & now using 3.07.90. I can't remember if I had the issue with 02.98.90 though. But it's the same as the OP. The signal shows full but you can't make a phone call or anything. If you go to the Comm Mgr and try to turn the radio off and then on, it will not turn the radio off. The signal still shows full but no connectivity. This usually happens to me if I go a few days to a week without soft resetting. I reset my device maybe once every 2 days to avoid the problem.
So I'm not sure if it's a radio problem, ROM problem, or hardware problem. It doesn't happen that often so I just live with it but I'd love to learn what the source of the problem is and get a fix (or work around) for it. I was just thinking yesterday that maybe I need to go back to radio 02.98.90 but from the posts, it seems that it is happening on this radio too.
What happen to me is that the pda works normal the signal strenght too but when i press the green key to acess the phone or go to lost call or so nothing happen. And when the phone rings when in this state it only lights the keypad light but wont ring or show anything on the sreen and wont register a lost call or any SMS..
Imaginati0n said:
Im having this problem too since i intalled WM& first the HTC official rom, and now with touch 3.01..first i thought it was some app but the problem still exists and the annoying part is that i dont know when the phone app freezes and i dont receive sms or phone call alert. I always have to check to see if i have phone or not anyone discovered a solution?
Click to expand...
Click to collapse
I have Vanilla 1.0 and I had that problem two times a week. It was caused by enAlarmPPC -alarmclock program, which freezed TomTom Navigator when loading it and caused that problem too. When I took enAlarmPPC away, it has done it only once during 30 days.
The problem was annoying, because I thought all things are fine, and I did not know, that I cannot make a phone call or to receive it or to send and receive sms.
The only program i have for alarm e spb time now but i will try to remove it to see if it works. Thanks.
Just got this issue today directly after connecting to wifi and updating weather. Phone was working fine - no resets or malfunctions for 5 days! The only thing I've done today that I haven't done in the past 5 days was connect to wifi. I just noticed my signal was full at work and I know it's usually about 4 bars. So I tried to make a phone call and got the following message:
"Cannot complete the call. The signal may be unavailable or the phone number may not be valid. Verify the number or try again later."
And when I try to connect to GPRS, I get this message:
"Cannot connect for an unknown reason. To check your connection settings and change them if needed, tap Settings. If the problem continues, reset your mobile device according to your manufacture's documentation and try again."
This is all while the signal strength is full and the green light is flashing. I just doen't know Maybe it has something to do with the Comm manager. I haven't used the Comm Mgr in 5 days either, so could be issues with it since it seems to be ineffective at turning the phone on or off in this condition. Hopes someone can figure this out.
same problem
I had touch 2 installed and it worked fine for months. but last 2 weeks the phone freezes and I can't do anything and have to soft reset.
Now I installed Touch 3.0 and again the same problem. once or twice a day when I press a button, the screen stays black doesn't respond at all. sometimes I start a app (random) and it just freezes and I have to sof reset.
remember i worked months with Touch 2 and never had the problem!
Already tried to take spb time but still freeze the phone app with no warning and random..only one time after two day but i miss a lot os sms or important calls since i have to chech everytime if its stuck or not
I have had to send my Leo back for repair due to white patches developing on the screen. As I had given my last device (an iPhone) to the missus, I have gone back to using my O2 Orbit until my HD2 is returned but I have just remembered why I stopped using it.
I have this really annoying issue where, after a random amount of time (could be hours, could be days), it simply won't accept incoming calls or texts, despite it seeming to have a full network signal. Outgoing calls work as normal but if you call the phone, it goes straight to voicemail and if you send a text message, it won't be received. However, as soon as I perform a soft reset the phone goes back to normal and any texts which were sent while it wasn't working get arrive. Then it eventually happens again. It doesn't seem to be a rom issue as I have had this problem with at least 5 cooked roms and the original O2 one.
Anyone have the same issue or is it, as I suspect, simply a case of the phone being shagged? I would love to get this resolved as at the moment I'm having to call it once an hour to make sure it rings which is a bit annoying.
im having the same issue but a small difference, i get this prob so frequently around 5~8 times a day...........
im jus suspicious on the battery.......
could u jus look at ur battery voltage when 100% charged and reply plz????
ive jus asked this same issue here
http://forum.xda-developers.com/showthread.php?t=642435
Hi guys,
my gf is using a Wildfire, i'm constantly having problems of reaching her. 3g works fine and KIK or Whatsapp is great. But when i try to call her, her phone sometimes does not even ring and she gets a message that she had a missed call.
It's not a carrier problem (i think...) we have the same one and i never had such problems.
Then what usually helps is when she puts her phone to airplane mode and then back to normal, then i can reach her.
I've tried many different ROMs and no change, from CM to hybrids etc..
The only thing i have not tried is a completely stock ROM.
Any ideas on what might be the problem?
EDIT: it's not just a problem with me, other people from other carriers also sometimes have problems reaching her, and sometimes everything is fine
and also, when she calls me, and i reject the call and then after a minute try to reach her back, it's almost certain that i will not be able to get to her
then i send her a KIK to go to airplane mode and back...
anyone?
if You have try changing the ROM maybe its a hardware problem. You can try updating the Radio (no the FM radio, radio is the software that connects the hardware with the software for making calls and 3g connection)... http://wiki.cyanogenmod.com/wiki/HTC_Wildfire:_Support_Downloads ...3.35.20.10 its the last one, update by flashing in the recovery, you also need first to go to ROM Manager and flash an older recovery (2.5.4, 2x) ClockWorkMod 3x or 4x or 5x dont flash radios...