Artemis P3300 switches off - P3300, MDA Compact III General

Hi!
I have the problem, that my HTC P3300 switches off, from self, alone.
Or it crashes since i do settings in tomtom or other programs.
I had the PDA 2 times !!! at my nearest service partner. And they means that the PDA is OK.
Now i have the newest software on the pda, I tried 2 different storagecards, but the problem is not solved.
So what can i do?
When the PDA crashes or switches off alone at standby, i had to give out the battery a few seconds. ONLY after that it´s possible to switch ON the PDA.
can anyone help me?

Flash it with a new rom ?
I had similar probs a while back. Cant remember which rom i had installed. But i have flashed back to vanilla and no issues since.
The cause could be a bad flash....

Hi, thanks for answering.
Where can i download other/older ROMS for the Artemis?

Just to let you know - you are not alone. My P3300 is switching itself off all the time. I tried to re-flash with the same rom, did not help (did not try older ones). But I suspect it is really a hardware issue - because it switches of more often in a hot environment.

Hi!
Oh, that´s nice, that i am not alone ;-)
I am sad that my HTC Service Point means my HTC is OK?!?!
Yesterday i tried an other SIM Card, from an other Mobilephone Provider.
Now the HTC is running since 16 hours without self switch off.
I am inquiring how long this runs OK.
But i also think its a hardware issue.

add me to the list. same phone, same issues. HELP!

Hi!
The last days i tested my phone.
Firs with an other SIM Card, and no Storagecard,.
Then without SIM Card, only with a storagecard
Since yesterday i had an other SIM AND the storagecard on board.
As yet no crash.
Tomorrow i would put my main SIM Card AND my main Storagecard in the HTC.
We´ll see what´s going on...
Very strange...

A suggestion - let us compare the versions of the roms we have. I had this:
Artemis_Touch_4.02_Full_with_4_sided_cube.zip
(I am currently testing with original rom to see if it solves something)

i had the latest ROM from the HTC Homepage

I had the latest dutch version (original) wm6 from the t-mobile website and now the english version (wm6) from the artemis wiki page.
I've noticed that today it crashed only 2 times (before +8). lets see what happens ...

Since the last 3 days my HTC won´t switched off itself.
BUT, when i play as sample with WLAN Settings, or with the "transcribe" settings, the HTC crashed. Black Display, no chance to restart.
After, press softreset, and put out the battery the HTC starts again.
I played again with WLAN Settings an nothings happens, the HTC runs.
It´s very strange, because my HTC runs over 1 Year perfectly.
And now i have such troubles. The question is why...
I also wrote to the HTC support, on the HTC Support page in the internet, but i become NO ANSWER!!!
I think i´d like to buy a Nokia Mobile Phone.

today my phone proved me wrong. it kept crashing and crashing. tomorrow ill go over to the t-mobile store and see what they have to say...
thorx, how is it going over there?
edit/update: i reflashed once more, this time without the storage card in (dunno if it matters) and another sim card. So far (1 hour) i had no crash. ill keep posting with updates.

Hi!
My HTC does NOT crashed the last days itself.
But it crashed often when i change some settings.
As sample: changes in the WLAN Settings, changes in the transcribe setting, and so on.
It´s not really comprehensible.
No one could help... -(

i gave it to t-mobile today. 10 days to get it fixed, im in waranty so its ok

I have the same problem with my Artemis. 2 weeks ago I've put new ROM (Original HTC WM6.0) and the problem occurred so I think maybe solution is downgrade to WM5. This week I'll check it.

One (maybe unrelated question) - do you have iGO 8 installed? My phone problems started after installing it.

Duplicate post

I do not think that it´s a softwareproblem.
My HTC runs over 1 Year with WinMobile 5.
From one day to the other, i have this curious error.
Then i gave it to my servicepartner. They installed me the newest SW, with WinMobile 6.
The problem isn´t solved.
Now i give my HTC third time to my service partner. :-(
The HTC Support doesn´t respond my emails. :-((
Perhaps i only could sell my phone as damaged on ebay...

My Orbit switched its self off randomly when it was in my pocket so I didn't know it was off! It was completely random and started happening when it was around 8 months old.
My solution was to cut up a credit card and use a strip of that to wedge in between the battery and housing. Previously I noticed the battery was a little loose and this solution has worked so far 5 months down the line it hasn't switched off since...

So, now my problem is solved.
I sended my HTC 3 times to my service partner.
After the third repair attempt, i become a replacement device.
They changed the hole pda, only the HTC case is my old one.
Now my HTC runs perfectly without errors.

Related

HTC S630 - ROM Upgrade to Dopod or Not?

Hi Guys, I have an HTC Branded S630 with ROM 1.18.405.4. It has some minor issues like freezing, running slow sometimes and I was hoping a ROM upgrade would fix it, however, HTC does not have a support page for it...
Would it be advisable to upgrade to the Dopod 1.16.708.7 ROM? Or would this be like downgrading? Anyone know which ROM is newer/better?
Thanks.
anyone ? ?
Hi, I have the same problem running rom 1.18.707.4 and I installed the 1.16.708.7 but the situation remained the same. Therefore, I recommend to keep yours for now and look for another solution.
For your knowledge, my problem is that, besides freezing sometimes and becomming slow, after the initial sync with Outlook (+600 contacts and 2 weeks agenda only - no favorites, no e-mails, etc) the agenda does not open anymore and the e-mails are not downloaded automaticaly (I sync my IMAP server through GPRS).
I'm interested to know how you actually upgraded to the newer Dopod ROM on your HTC branded device ?
I have the same unit and I have been looking for a way to unlock this device so I can put non-HTC ROM's on but haven't found a way yet.....??
You might want to check Wiki. There's a cab "Oxios memory" which recovers lost memory.
It might help you know!
Cheers
Htc giving me hell
Ok folks i have been trying for at least a month to sort out my S630's wifi problem... it started one day when i was at a friends house trying to connect to their wifi, i was unsuccessful, so when i went in the com manager to connect it was saying that "device driver not loaded", i found that strange, because 2 hours before that i used wifi at a different location then turned off the radio. I soft rest the phone,, and the same thing happened... i then hard reset it and now the wifi option is no longer in commanager, hence no way to connect or turn on the radio... i flashed a number of roms to the phone and currently i have the dopod c730 rom (Chinese and english pack) installed on the phone,,, and still no luck... can someone please point me in the direction to get this fixed??? this phone was bought because it had the wifi and now nothing,,, it is completely functional, just without what is important to me, the wifi... Sorry if i am in the wrong trend but i am new to this and couldn't find much persons with this problem,,, please forgive..

8525 freezes, soft reset, then "No GSM"

Recurring 8525 problem since upgrading to WM6 ROM (AT&T version). The phone will freeze completely (clock doesn't advance, screen and buttons and keyboard don't accept input, display freezes at on or off). When restarted by soft reset, the phone will frequently come back up with no GSM. When that happens, sometimes if I remove the battery and leave the phone off for a few hours then GSM will come back and will work for a while and then lock up again.
When it comes back with GSM service all of the network logon info for GPRS, my Wi-Fi networks with their auth info is gone.
Also email accounts are gone from the account picker and can't be re-created with the same names even though they have completely disappeared. I assume the settings are still in the registry but accounts just aren't showing. One account still shows on the Today screen, but isn't in the account picker.
A hard reset "fixes" things for a while. I've experimented with only installing a few of the most necessary 3rd party apps, without finding any "smoking gun" program that's causing problems. I've also re-seated the SIM card multiple times. I'm thinking it might be a hardware problem.
Today I flashed the radio to 1.54 and it has worked for a couple of hours without needing to be reset.
I'd be interested to hear what possible diagnostic paths I should look at before I call AT&T and begin the rigmarole required by tech support. Anyone with a very similar situation?
Thanks in advance.
I'm having the same problem. I was thinking of going to AT&T to get a new SIM, thinking that was the problem. Any solution yet?
-Pete
I started having the same problem with mine last week.
Sometimes it locks up, sometimes it gets stuck at the windows logo durring boot, always displays no gsm rom on boot.
Take a look at the how to unbrick thread. no gsm rom msg is one of the types of brick.
I installed hard spl ( already had it actually ). Flashed os, but it didn't help. Flashed GSM and no gsm msg went away. The phone is still acting strangely.
remember, just because the rom came from your carrier DOESNT mean that it doesnt have problems. Alot of people seem to have problems with upgraded rom versions from their carrier and end up either downgrading to previous rom or flashing cooked roms. try the previous rom or another cooked rom and see if that fixes the problem before blaming the hardware. It will save you a major headache trying to troubleshoot something that is working perfectly....
Please remember to do a bit of reading and hard spl your device before going off and bricking your Hermes. 10 minutes of reading might prevent hours, days or weeks of hair pulling, nail biting insanity to find the answer. Cheers.
hello people,
I have my SVP M3100, original from orange spain - but CID unlock to work with portuguese carrier, now I live and work in Hereford UK, and I use a sim from Three and other from Lebara the three sim is to have net on my pc and the lebara sim is to make low cost international call, and i switch many times the sim's to make calls and to have internet, now i have the same problem that you have, i try to upload the HTC original rom that have IPL. BOOTLOADER, SPLASH SCREENS EXTROM GSM, but lock at 12% I try upload ongly radio rom and the same a think that somekind of hardware problem caused by to many sims switch, if any body have one solution please tell me
Sometimes it locks up, sometimes it gets stuck at the windows logo durring boot, always displays no gsm rom on boot."
Same thing happened to me. Tried to reflash original ATT ROM , Radio Only, OS only. Gonna send it for the repair. Phone is not under warranty anymore hope that the price of repair will be less than price of new phone.
BTW, is there any way to remove Hard SPL from the phone?
how much was the price of repair?
Try changing you radio to a new one. i have had the same problems in the past with different radio roms and rom versions. so i am using radio 1.54.30.10 with pdavet roms and have had no isuue.
Ray_jai said:
how much was the price of repair?
Click to expand...
Click to collapse
Got my phone back fixed. They charged me for shipping only $19
only $19!?
What if I don't have ATT anymore?
do you know?
i had the same issue check for my previous posts i think no GSM is a common error there is method flashing himalaya rom on hermes to erase GSM sector.
if you cant find the link PM me .
i hope it solves your problem.
tracylynnt said:
Recurring 8525 problem since upgrading to WM6 ROM (AT&T version). The phone will freeze completely (clock doesn't advance, screen and buttons and keyboard don't accept input, display freezes at on or off). When restarted by soft reset, the phone will frequently come back up with no GSM. When that happens, sometimes if I remove the battery and leave the phone off for a few hours then GSM will come back and will work for a while and then lock up again.
When it comes back with GSM service all of the network logon info for GPRS, my Wi-Fi networks with their auth info is gone.
Also email accounts are gone from the account picker and can't be re-created with the same names even though they have completely disappeared. I assume the settings are still in the registry but accounts just aren't showing. One account still shows on the Today screen, but isn't in the account picker.
A hard reset "fixes" things for a while. I've experimented with only installing a few of the most necessary 3rd party apps, without finding any "smoking gun" program that's causing problems. I've also re-seated the SIM card multiple times. I'm thinking it might be a hardware problem.
Today I flashed the radio to 1.54 and it has worked for a couple of hours without needing to be reset.
I'd be interested to hear what possible diagnostic paths I should look at before I call AT&T and begin the rigmarole required by tech support. Anyone with a very similar situation?
Thanks in advance.
Click to expand...
Click to collapse
I've got exact the same symtoms. No GSM, network and auth settings gone, opera registration lost etc. It started a few days a go, in the beginning I had a working GSM most of the time, but it became less and less and now it doesn't have service at all anymore.
Currently device information shows:
ROM version: K's Rom v1.21
ROM date: 10/03/07
Radio version: NONE
Protocol version: NONE
Model No.: HERM300
IMEI: <empty>
Does anyone know a permanent solution?
I have the SAME PROBLEM!
I was about to get radio to work 3 days ago, and now the radio says none.
it's like the radio removed itself.
ok this doesn't make sense, I used the hima rom to remove the radio.
and now the radio is back! wtf?
Hm I tried everything but I can't seem to reflash the radio. About every version I try hangs at 0%. Sometimes when I flash from SD card it hangs at arount 10%.
Tried different SPL versions as well
Damn you radio!!!
BTW, I have no idea what they did to my phone there, but after returning from the AT&T Repair center the Call timer was zeroed and Device ID is now different from what it was before in Skyscape software
Any solutions yet? Im having the same issues.
The reason why Active Sync restarts
For many people the Workaround "not a hack or registry at all" does not work is because of a event based notification that runs the program anytime the time changes. Since your phone updates from the cell tower, it updates the time alot even if by mere seconds well this update runs activesync. Get yourself MemMaid
run it in advanced mode then Jump to Databases then select Notification Queue you will see a list of 3 types of Queues; Time Based, Classic Time Based, and Event based. Go to the event based queue, you should see at the end of this list 3 listing for repllog.exe with the active sync icon. Click on them individualy and read what shows up in the window below put a check mark next to the listing that describes the event as "apprunaftertimechange" it is normaly the last one on list
Also make sure there is no repllog.exe listed in any other queue for a time based event. Leave the other instances of repllog.exe since you still want your device to sync when its connected to the computer. Once you select all events that desribe running repllog.exe after a time change or at a certian time and date press the delete button.
This worked for me on my 8125 and the tilt and if i would of figured this out before i had ATT replace my 8525 i probably would of not got the tilt but lol they gave me tilt free cause all the problems i had with 8525.
let me know if this works for you guys that still see activesync running after the fake server WORKAROUND.
This should work
memmaid is not free but i think its free to try and if all you do with it is fix this problem then great or find a way to register it cause it does help has cool tricks and tweaks
Wow, still no real fixes for this problem, bummer
running memmaid work
running memmaid works and fixes the random start of activesync and once the random start of activesync is fixed the device will not lock up because of activesync this not to say if some other program you may have installed locking you up as well

Probelm with WiFi

Hello there,
What I Have: Att 8525 Herm100
Rom: Att's Mobile 6
Everything is stock but the extended life battery
The problem I am having is when ever I try to activate my WiFi the phone doesn't do anything. I am not sure if there is a wifi card or not but that's want I want to know. I have tried everything from activating it in com manager to going into the settings and activating it manually and nothing happens it acts like I didn't even hit the button to activate it. Is there a wifi card in the phone or is it integrated on the motherboard in the phone. Note: I bought this phone off e-bay and the wifi never worked when I received the phone.
I am new here and if there is a post about this already I am sorry.
I hate it when that happens.
To begin, there were two ATT OEM WM6 roms relevant to the 8525 that I noticed deep in the bowels of XGA.
I chose the later file (higher revision numbers) I found it here:
http://wiki.xda-developers.com/index.php?pagename=Available Original Shipped WM6 ROM Versions
From comm manager when I click the tower button on within a second the spinning windoze icon shows something is happening. It then starts "sniffing" for my preset wifi connection (ATT supplied 2wire portal 802.11g).
Now, if yours does not show the spinning windoze working icon when you turn on wifi? There obviously is a problem. This could be software, or hardware related (duh). If there is no error message related to "wifi is not an option, unavailable, or screwed" then my first guess is there is something missing or damaged in the ROM update that was applied to your device. As far as I know all 8525 (herm100) were shipped with wm5. It had been mentioned in the volumes of xda that the first AT&T WM6 rom was a little buggy. Try the later released AT&T WM6 update.
It was a run file so no muss no fuss. Sync the phone run the update from the pc, three minutes later the phone is flashed to ATT WM6 professional.
You could take it to a ATT shop? But, I think that without a doubt they would hand it back and say you need a new phone with a 20 year contract and 3g data plan even Obama would blush at.
Try the hard reset. take a picture of the startup screens so you have the numbers and see if the wifi startup is working after the reset. If not then compare the numbers to the above mentioned roms. If the indications are you have the first issue of WM6 from ATT try flashing the second release. If that still fails then your device could indeed have a hardware problem.
The wifi is indeed built into the system and if that chip on the board is not working it could be a overly expensive problem. Possibly a shop has a working board they would swap out cheap? Otherwise, it is a fun phone you can keep notes on, run gps software if you have a bluetooth gps receiver and software like tomtom.
To be honest the wifi on my 8525 has been convenient when around the house to check the local weather radar when I hear a thunder outside, or browse headlines from the porcelain room or even leave messenger turned on incase a gamer friend is looking for someone to get shot up in a game.
I have used the live search voice thing to amaze the neighbors once. But, the limited range of wifi is a real drawback to how truly wonderful that addition could be.
HELP Please! Wi-Fi not working!!!
Hi to XDA all users !!!
MY Hermes - HTC TyTN [Herm200]
I bought HTC Hermes myself year ago.
there was flashed a WM5.0, I've just downloaded from here HARD SPL & WM6,1 (Custom) Flashed.
Wi-Fi will works on WM5.0.
Well here I am at 6.1 flashed and now is not working Wi-Fi. When i pressed Power ON - loading long and nothing happens.
Other methods are also tried on Commanager and Settings - but did not help.
What do I need to do my dear.
HELP!
Thank you for your attention!
Hi Nurk.
Since the wifi worked on wm5 but failed after the 6.1 flash. I would guess the problem is in the 6.1 components. You might start with contacting the kitchen rom you employed for WM6.1 thread and see if this has happened to others. Next step would be to check the radio rom version. I did see on xda an assortment of Radio roms.
If your not totally in love with the current rom you have flashed? Try another 6.1 or even a 6.5 and see whats poppin.
and what you have in HKLM\Software\HTC\CommManager\WLAN\DeviceName?
utak3r said:
and what you have in HKLM\Software\HTC\CommManager\WLAN\DeviceName?
Click to expand...
Click to collapse
I have get this from registry:
HKLM\Software\HTC\CommManager\WLAN\DeviceName - {98C5250D-C29A-4985-AE5F-AFE5367E5006}\TIACXWLN1

Help Greatly Appreciated: Phone cuts off. Possible power or WM6 problem.

I used to own a T Mobile MDA Compact 3 which I believe is the same as the Artemis.
The phone worked fine for me over the 18 months I had it. However I've since sold this phone on ebay and the buyer has reported a problem where it keeps cutting off via email.
I don't know if he's pulling a fast one or if this is a genuine problem. If it is a genuine problem how do I fix it? Any help would be appreciated.
The only problem I've had with the phone is a screen problem on it in January and went back to T Mobile for repair. They sent it back with a replaced screen and WM6 on it which the buyer is saying is likely to be the cause of the power cut outs.
If it is WM6 does anyone know how to downgrade the device back to WM5? Any help appreciated.
Rather than paraphrase his emails I'll just list them in order received:
Email 1 received:
"hi.. this phone keeps switching off compeletely. each time i have to restart. sometimes its after 10mins other times its later. do you still have any warranty on it? if so can you post me paperwork and i can possibly have it repaired. if not then its faulty. it just keeps randomnly switching itself off. ive tried hard resets. even downloaded latest roms from tmobile website for compact 3 but still no success. ?? only other thing i can try is reinstalling windows mobile....."
I asked him for the link used to download the rom:
Email 2:
"tmobile direct.. under support and software.. i worked for 02 providing data support on pdas for 7 years and now own a 60 seater call centre in manchester and sell consumer and business mobile phones.. look at my feedback. ive bought and sold many pdas. im familar with them. backlight and power settings are unticked. it just completely shuts down. same as would when you would when you do a soft reset. after a hard reset the only thing you can really do is make sure the latest rom or software is installed. its an intermittent problem and i cant replicate it all the time. when it does it just switches off completely. no error messages at all. on standby it fine. its when your using the phone, any application or even on the internet. did wm6 come with the phone or did you install this yourself. ive noticed wm6 is not available on this model by tmobile. they have taken it off their websites.. ive used wm5 and have never experienced problems with them. if wm6 was an upgrade do you have wm5"
Email 3:
"i will try another battery as i have more mda compact 3's... if it works with another battery. no probs. i'll keep it. if it doesnt then i will have no option but to return as its faulty. could well be the battery if you have used it for about 18mths.. will keep you posted. thanks"
Email 4:
"i have done a little more testing and here is a problem that i can replicate every 5-10 mins.. the phone itself if not used does not switch off. its when its used that i have the problem. i have noticed in the about section the phone originally came with WM5. so maybe its the WM6 that is not fit for the phone? WM6 is not available and not supported on this model by Tmobile. Anyway. if i log onto to the internet via gprs and am physically browsing after a few mins the phone will reboot itself and switch off. so if im on the internet but not actually browsing and have just a gprs session active, the phone is fine. its only when i am actually browsing a site - it can be any randomn sites its not linked to any one site.. regards bash - hope the above makes sense.."
Email 5:
"i still have not had chance to try with a different battery but when i do i will let you know. i dont think you are a rip off merchant at all. im just letting you know the problems i am experiencing. its not just the internet. its also when i use my own 3rd party software which i use on other mdas orbits and spvs and works totally fine. i will speak to tmobile in the morning and see if i can get wm5 off them as i think its related to wm6. if the battery or wm5 does not fix it then i will have no choice but to return it. will keep you posted. regards"
bump.
Any help really appreciated.
I have the very same problem here !!!!
Dont think its the battery because it started from one moment to another with a FULL battery
I had the same problem with my phone turning off during use for no reason even when the battery was showing it was charged.
I replaced my battery and all seems to be OK now.
See thread http://forum.xda-developers.com/showthread.php?t=543194
Regards, Alistair

Desire keeps asking for PIN

Hi all,
have had my Desire for a couple of months now, well pleased with it. I have not in any way modified it other than installed some apps from market. This afternoon after lunch while it was in my Brodit car holder I suddenly noticed it was asking for PIN code. Entered it, fine. But then a couple of minutes later, same thing again. And again.
Just now I was typing an SMS to somebody and just before finishing screen blanks out, then the screen asking for PIN comes up.
What the heck?
Anybody who has had similar problems and knows what causes/caused them?
I haven't had the battery or sim card out or anything, it just suddenly started doing this.
Cheers
//Joris
*edit*
I have tested switching off the phone, removing battery for a couple of mins then reinserting and rebooting, but same problem persists.
Wonderful, we're going on holidays in 2 days.... :'(
Well I couldn't for the life of me figure out what the problem was, tested with another SIM but same. Completely random, sometimes it would last half an hour sometimes not even a minute.
Did a clear storage/hard reset and after that all seems fine. Except for that my conversations were still there, but somehow if I get an sms from somebody now it's added to the wrong conversation. Then if I reply to it, it goes to the person in the conversation, not the person who sent the msg
Deleted all msgs now so should be sorted. Think a problem with all contacts syncing to and from Microsoft Outlook, it messed up all phone numbers like this:
46 2342423423
so no + and a space between country code and phone number. ANnoying as heck but haven't figured out if there's a setting in outlook or htc sync to solve this.
//J
What ROM/Radio is it running?? is it unbranded??
I have no idea. Bought from Komplett here in Sweden, i.e. unbranded and unlocked. It's running what it came with since there haven't been any updates and I haven't the balls to start experimenting about with it
Strange, I just picked up my Desire today. I rooted it this evening and only noticed it happening after rooting it. I didn't run it for very long unrooted though, so I don't know if it's related. I wonder what's causing it.
maybe this helps:
http://www.xda-developers.com/android/lockpicker-now-updated-to-v0-94/
Flaggie said:
maybe this helps:
Thanks but it goes to SIM lock rather than phone lock... like when you first switch on your phone. The phone doesn't reboot though, it just asks for the SIM pin all of a sudden, even when you're doing something on it.
Click to expand...
Click to collapse
i also had this problem (well more or less) for me it happened when my cellphone signal dropped to limited service (or no services at all) after the phone picks up a signal again its asks for a pin. you mind want to check this out aswell. i fixed this by going into the settings and fiddling around with network/mobile operator settings and such, soz i cant remember exactly, but this did the trick for me.
hope it helps.
I was going to take it back to the shop when I thought I'd try a different ROM first. I installed the OpenDesire 3.0.1 Froyo ROM last night and so far it hasn't done it yet. Maybe the official Froyo ROM won't have that problem either.
Tester app
Hi
I've been having the same problem on my X10 Mini Pro for the last couple of days. To try and figure out what's causing this I've made a small app that checks the sim-status periodically. If it's not available or a pin-code is required for unlocking it the phone starts vibrating plus default notification-sound.
If you're fast you can check your device's LogCat with aLogCat (available from market). At least you'll get notified that you're unreachable
Since I have no Market-account yet you have to upload it to your phone manually with adb. Search google for a howto.
See attached file.
Hi!
Do you have Exchange 2010 sync?
Hi have the same porblem with LG Optimus 2x.
Tom.

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