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Any problems with the Desire anyone?
Got mine last night, put my SIM in and charged it for four hours, turned it on and can't get to do anything with it.
I'm on T-Mobile and get a pink circle solid pink trailing off (I,m guessing this maybe chases itself around like the busy cursor in Vista) then it shows the htc splash screen, white background with htc in the middle in green letters, this stays a second then goes off for then the splash screen again for a second then off for two etc., you get the picture. That's all it does, will not turn off you have to take the back off and remove the battery, tried rebooting several times and always the same. I put it back on charge overnight and tried it again this morning and the same, left it on for about twenty minutes to see if it should do this for a while and the phone and screen get quite warm.
Well hacked off!! Can't even take it back 'cos it's Easter Sunday and everywhere is shut!!!
Anyone had similar experiences?
As I can't reset via the phone software I did the phone button one, see below, still with no improvement. Mine is going back tomorrow.
Performing a factory reset using phone buttons
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.
With the phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.
Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button..
Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.
Press VOLUME UP to start the factory reset.
Cheers.
wow seems odd, usually if ts defective it wouldn't show you the boot screen even. but this looks like a software glitch, somehow, .. but again, if its software than you shouldnt be the only one experiencing that
thanx for sharing, .. , hope you can get a replacement ASAP
Other users seem to be experiencing the same problem, I've had a look on the T-Mobile forums and it's reported there.
Sorted, swiftly replaced this morning, this phone is awesome!
I checked email then I sent a text. A few minutes later, I got a response. I hit REPLY and the screen went white. I don't know why. It's never been dropped or put in water, etc. The phone had been in my pocket all day and was close to a full charge. I couldn't power down so I removed the battery and turned it back on. The phone vibrated as it does when it boots up but the screen remained black. I flipped out the keyboard and it was backlit as usual.
I tried a few times and never got anything going. The screen remained black but the phone got hot. Just now, I noticed the amber light blinking but it went solid when I plugged in the charger. I attempted to power it up once more and called from my landline- goes straight to voicemail, no rings. Hmm. Is my Tilt 2 Dead?
Any advice on how to resurrect my phone? AT&T gave me this refurbished model about 4 months ago (60 day warranty?) to replace the Fuze that died at 13 months (12 month warranty). I just want a phone that can last as long as my contract.
try to put it in bootloader mode.
do this by holding the volume down button and powering on the device (if its already on then volume down button and press the soft reset button on the side of ur device with the stylus). Keep holding the volume down button until the 3 colored screen comes on with text in red.
if you can get it in bootloader than you can save the device
Sometimes mine hangs on startup several times in a row, to fix it, i take out the battery, put it back in, hold down the power button and volume down button till its in bootloader then soft reset with the button on the side of the device and it boots up
if that doesn't work then you may need to hard-reset/flash a new rom (all your data will be erased). If nothing comes on the screen then your screen could be dead.
I charged it all night. When plugged in, the amber light is solid. When unplugged, the light turned off. The phone doesn't power up.
It did not respond to a soft-reset (holding the volume down button and powering on the device) nor a hard-reset (press and hold both the send and end hardkeys).
AT&T is telling me it's dead. Um, I've got a different ROM loaded on this. Can I return it in this state? If they cant resurrect it, it doesn't matter?
Do I need to restore factory settings and, if so, how?
And, Warranty Dept. wants me to buy another one. They gave me this refurbished one four months ago with 90 day warranty. What are my chances here?
cam123 said:
I charged it all night. When plugged in, the amber light is solid. When unplugged, the light turned off. The phone doesn't power up.
It did not respond to a soft-reset (holding the volume down button and powering on the device) nor a hard-reset (press and hold both the send and end hardkeys).
Click to expand...
Click to collapse
If the indicator light never went green, the battery may be at fault. Just a thought.
I have heard of the black screen that comes up and ppl have to soft reset to get anything to work. Never had this problem till lately. My fone was on and plugged in all nite. Never had a prob with the battery, only had this fone 3 months and now all nite and day the screen has been goin black then not waking up at all. I did install Cookies Home Tab and the CTHE Editor last nite along with the newest SRS WOW HD sound.... anyway, put my fone on charge, left it on as I always do, woke up today and had no way up waking it up, and the charge light was still orange. I took off the back and used the reset button on the right to restart it. Unplugged it, then plugged it back in. The light immediately turned green yet when the device powered on and the screen went to black, it would NOT come off the black screen. I checked the settings for the lock screen, nothings on... I am using Energy ROM 6.5 OS 5.2.23569 build 23563.5.5.0 ... awesome ROM and yet Ive never had this prob. Had this ROM for the past 2 weeks without a hitch, installed Cookies Home Tab and the Editor progs and now this. ... any help?
EDIT: Also in the time the screen was blacked I never got a single text, MMS, fone call or email...
panthersdzynes said:
I have heard of the black screen that comes up and ppl have to soft reset to get anything to work. Never had this problem till lately. My fone was on and plugged in all nite. Never had a prob with the battery, only had this fone 3 months and now all nite and day the screen has been goin black then not waking up at all. I did install Cookies Home Tab and the CTHE Editor last nite along with the newest SRS WOW HD sound.... anyway, put my fone on charge, left it on as I always do, woke up today and had no way up waking it up, and the charge light was still orange. I took off the back and used the reset button on the right to restart it. Unplugged it, then plugged it back in. The light immediately turned green yet when the device powered on and the screen went to black, it would NOT come off the black screen. I checked the settings for the lock screen, nothings on... I am using Energy ROM 6.5 OS 5.2.23569 build 23563.5.5.0 ... awesome ROM and yet Ive never had this prob. Had this ROM for the past 2 weeks without a hitch, installed Cookies Home Tab and the Editor progs and now this. ... any help?
EDIT: Also in the time the screen was blacked I never got a single text, MMS, fone call or email...
Click to expand...
Click to collapse
OK, now it is clearer. It happened AFTER you installed software. You need to do a hard reset.
Power down the phone. Hold both left and right phone keys (red and green) while you hit the power button. The phone should reset itself back to factory condition. Unfortunately you will lose all data on the phone (the SD card data should be OK). This should fix your problem.
Yeah, its totally dead now except.... when plugged into the charger, I get an amber light. I will stop by a store and try a different battery.
By the way, AT&T Customer Service told me they will not replace my 4 month old phone because it is past the 3 month warranty.
stevedebi said:
If the indicator light never went green, the battery may be at fault. Just a thought.
Click to expand...
Click to collapse
stevedebi said:
OK, now it is clearer. It happened AFTER you installed software. You need to do a hard reset.
Power down the phone. Hold both left and right phone keys (red and green) while you hit the power button. The phone should reset itself back to factory condition. Unfortunately you will lose all data on the phone (the SD card data should be OK). This should fix your problem.
Click to expand...
Click to collapse
Already done that Steve with no luck. Next step?
If the Tilt 2 is dead, I have to replace it. Any suggestions? I was happy with this model. My big requirement is real keyboard.
if its dead its dead... if you need another just go get another I guess.... Sounds pretty crappy though. I got my phone in December and just got a warranty replacement today. They said my warranty was good till the 1 year point of when the phone was purchased or 90 days after I received the new phone (if it was close to the end of my original warranty) I assume you were out of your original warranty or bought a used phone or something. But yeah... try another battery before diving in to another phone for sure.
Possible fix
Ok, Ive kept lookin for this solution and so far, its worked. On the lock screen, especially with the new custom ROMs, the lockscreen has to be set to "classic". Something about the new Slide to unlock feature is killin the screen to black, and that makes the fone unusable... meaning when the fone goes to black, it will ONLY charge. No fone calls, no texts recieved, no emails, no nothin... calls go straight to voicemail when ppl try to call u. (when u restart the fone u may get ur emails and any MMS messages, but not texts or missed calls) If u have the Cookies Home Tab, like me, it would be labeled "Windows" lock screen that u will need. (From Home screen, click "MENU", then "Cookies Home Tab Editor", then "locksreen Settings", then under Unlock Style, click "Windows". then click "menu" at the bottom of the same screen, then click "apply settings". When u exit, Sense will refresh and ur good to go ... Ill repost in a few days to see if thats it or not.
Also I heard less talk, but some about it being an issue with the SD card. That one said to remove ur SD card, install a new ROM and reformat ur card before installing it back into the device... *(Be sure to transfer all info on card to PC before u format, formatting will erase everything from the SD card)*
I have a HTC Tilt 2... I have been having a ton of problems with this phone but when it really freaks out, I usually take the battery out, let it sit a few days and then it starts working again. My phone started doing some funny things today so I restarted it as usual, it freezes and I remove the battery. When I turned it back on I got a red, green, blue and white screen with text:
RHOD300 32M MI-BC
SPL-0.87.0000
MicroP(LED) 0x0A
MicroP(KEY) 0x04
TURBO HW/TURBO SW
TP MFG DATA
498, 526 792,855
795,211 214,211
223,845 Calibrated
This has never happened before.
This RGB&W screen used to say serial when it first happend a few hours ago but then I installed ActiveSync and plugged it into PC, now says USB.
ActiveSync won't recognize my device, it does appear in My Computer.
I tried following directions in another forum to turn the device off then hold the pickup/hangup/power button at the same time...a different screen appeared than the forum directed, a gray screen with "Trigger Ramdump Mode"...then I couldn't do anything.
I can restart it back into the tri-color screen...
I need help in laymen's terms. I've never tried to change anything about the phone's operating system, I've never done an update or anything, I do not have the Tilt2 CD.
Right now I have my SIM card and my SanDisk card removed, I was afraid it could get erased when I tried the pickup/hangup/power button trick.
PLEASE SOMEONE HELP!!!!!!!!!
This screen is called the bootloader. Its used by technicians (or more advanced users) to load the OS or "ROM" onto the phone. It may be stuck in bootloader because some of the OS files are damaged or missing, and the OS is not booting up. Or possibly even a hardware failure.
Pulling the battery may/may not be the culprit. I've read someone on here mention that pulling the battery can corrupt files on the phone. If the phone is lagging, frozen, then pulling the battery is not the correct way to restart the phone. The correct method of restarting the phone by soft reset is done by sticking the stylus into the small red hole/button on the side of the phone, while the batter cover is off:
http://www.hardreset.eu/htc_touch_pro_2_rhodium_hard_reset_soft_reset_en.html
Pulling the battery is only a method of last resort, as the soft reset button will work in almost all cases.
Hard reset by holding TALK, END and POWER is probably not going to work. It requires the OS to be working, and you are not even getting to the point that the OS is booting.
Its supposed to say "USB" when the phone is connected to your PC via the USB cable. If I remember properly, it will say "Serial" in bootloader for a second when you plug the phone to USB, and switch to saying "USB" after that. USB is a form of serial connection, after all (USB = Universal Serial Bus). As long as it says "USB", you are in somewhat good shape, since it SHOULD allow you to try the following.
Try downloading the latest ROM from HTC. This is actually a newer version than the ROM that was originally on your phone, but still "official" ATT software. And by most accounts, better than the old ROM. Since its official software, installing this will not endanger any warranty you may still have on the phone.
Its the first file on the following page ("ROM Update"):
http://www.htc.com/us/support/tilt-2-att/downloads/
With your phone connected to your PC by USB, run the .exe ROM update file and follow the instructions that come up on your PC screen. It should work. Try it and let us know.
Bear in mind, you will lose any personal data you have on the phone (contacts, texts, emails, etc). But you've probably already lost those.
Its possible there is some other way out of it, I certainly don't know all the tricks. But in searching around this site, being stuck in bootloader seems to require flashing a new ROM to get out of it. And it seems that you are prepared to lose your personal data, based on the fact that you were already trying to hard reset (the TALK, END, and POWER button process) which also dumps all your data. And flashing the official ROM is really pretty easy to accomplish. Just a pain that you have to re-setup the phone again, since it will basically be returned to factory condition (but in this case, a slightly newer version of the OS).
The SAME thing happened to My HTC Tilt 2 an Hour ago (1/13/2010 4:46pm)
The same exact thing occurred to my HTC Tilt 2 today. It is stuck on the red green, blue and white screen with the same yellow 'config' type message . The white bottom strip has the black letters "serial" typed in.
My problem also, is that the phone stays "on" until i pull the battery out. The moment i place the battery back in the phone, the keys stay lit up instantly and the screen is black. When pressing the power button, then i get the same red, green, blue and white screen.
Ive tried holding the talk/end/power buttons all at the same time, it doesnt make a difference. So i cant get to the step where you press the "volume up" key so to initiate the master reset.
Ihad no idea the HTC Tilt2 would just fry like this. I had no additional apps that were unusual to the norm, i even had more free space than used on the set. its not like the phone was over loaded.
Hmmmmm.... help!!!
Re-read above about "soft-reset" and you might want to try reflash your phone.
Sent from my MSM using Tapatalk
RicoATT said:
The same exact thing occurred to my HTC Tilt 2 today. It is stuck on the red green, blue and white screen with the same yellow 'config' type message . The white bottom strip has the black letters "serial" typed in.
My problem also, is that the phone stays "on" until i pull the battery out. The moment i place the battery back in the phone, the keys stay lit up instantly and the screen is black. When pressing the power button, then i get the same red, green, blue and white screen.
Ive tried holding the talk/end/power buttons all at the same time, it doesnt make a difference. So i cant get to the step where you press the "volume up" key so to initiate the master reset.
Ihad no idea the HTC Tilt2 would just fry like this. I had no additional apps that were unusual to the norm, i even had more free space than used on the set. its not like the phone was over loaded.
Hmmmmm.... help!!!
Click to expand...
Click to collapse
Read my post above. Your OS is missing or damaged, and you need to reflash (re-install) it.
Master reset re-loads the OS from the ROM area of your memory. The ROM is damaged, so their is nothing to reload. That's why its stuck in bootloader (tri-color screen).
redpoint73 said:
Read my post above. Your OS is missing or damaged, and you need to reflash (re-install) it.
Master reset re-loads the OS from the ROM area of your memory. The ROM is damaged, so their is nothing to reload. That's why its stuck in bootloader (tri-color screen).
Click to expand...
Click to collapse
_______________________________________________________
Today, i stuck the battery in the phone (Tilt2) pressed the hard reset keys. THIS time it allowed the volume-UP key to finally kick in the reset to default cycle. I got the phone working again and have restored my last backup So, I havent lost anything.
The only problem now i am noticing is the light on the keyboard never goes off. Even when I power the phone down, "the keyboard stays lit".. I am having to remove the battery just to keep it from draining when the phone is not in use.hmmm. is there a regEdit key I can modify that may turn off the keys? id rather have no light at all over no battery juice. If i can edit the key to turn off the backlight on the keyboard permanantly , this will be a temp fix for me until i get a new phone.
as anyone ever experienced this?
RicoATT said:
_______________________________________________________
Today, i stuck the battery in the phone (Tilt2) pressed the hard reset keys. THIS time it allowed the volume-UP key to finally kick in the reset to default cycle. I got the phone working again and have restored my last backup So, I havent lost anything.
The only problem now i am noticing is the light on the keyboard never goes off. Even when I power the phone down, "the keyboard stays lit".. I am having to remove the battery just to keep it from draining when the phone is not in use.hmmm. is there a regEdit key I can modify that may turn off the keys? id rather have no light at all over no battery juice. If i can edit the key to turn off the backlight on the keyboard permanantly , this will be a temp fix for me until i get a new phone.
as anyone ever experienced this?
Click to expand...
Click to collapse
_______________________________________________________
Well, today 1/18/2011: the above issue seem to have vanished altogether. Very good. I did nothing but what i was resolved to do until I buy a new phone (take the battery out so to completely power down the phone and lights).
Today, my ole third hand decided to work like normal! Yay!. All of a sudden it rebooted, and now the keyboard backlight turns off when the keypad is closed and you can see it light up when extended. and most importantly: the back lighty for the keypad goes "off" when the phone is powerd down. go figure this one.
I am glad its working like normal now, but i know its time to get a new phone. These are just symptoms of the "big-crash" soon to come. I am backing up every day.
For now, very very glad my phone is back to "normal"
What happens when I shutdown my phone and then press instead of Volume Down + Power, Volume UP + Power? It kinda shakes 3 times and the green LED is on.
Anyone knows what happens then?
kind of reset
I went on google searching.
I found it: it is called a hard reset.
I think it's a kind of a factory reset.
I hope that his was enough ....
Hardreset is sth. different i think:
h_ttp://w_ww.hard-reset.com/htc-wildfire-hard-reset.h_tml
(delete the underlines)
Thats going over the HBootloader.
Still any idea?
I've got exactly same "feature" on my HTC Vision (the only difference is it blinks with orange led, not green )
It's probably Qualcomm chipset's "Emergency Download Mode" (i.e. restoring with software completely dead).
Needs confirmation, though.
After booting my HTC Wildfire S up using VOL UP + POWER 3 vibes and green blinking LED. After connecting to PC LED changes to red. In my dev I got ttyUSBS0. After connecting there I got message: Connection status: OK. Any idea how to use this? When my bootloader was dead this feature was still working. I think it may be used to reflash device without riffbox. Any idea how to use it?
Hi All
I bought an HTC One V second hand last week and it was running fine up until yesterday. I bought a new Micro SD 32gb card and it seemed ok. I tried to download a map for skobbler (legally) but the thing kept stalling and slowing down. I had the no sim sign a couple of times as well as a disk type sign that I can't find in the HTC One V manual. Anyway, then I decided to turn off the device and take out the sd card. Booted but kinda slow. I finished with trying to boot the device with neither a sim nor micro sd inserted and the device wont boot properly.
I can charge, the orange light comes on and the yellow led was lit this morning to signify that it's fully recharged etc. When I connect the device to my PC there are two drives that appear on My computer but I can't access them.
I've tried the hard reset, holding down volume and power button but all I get is the three logos flashing at the bottom of the handset. They flash maybe 14 times then nothing. Once I let go of the buttons I get the the white screen 'HTC quietly brilliant' then nothing but black screen. It's weird because you can kind of see that the screen is on but it's black.
I will add that swiftkey was installed by a friend of mine and I didn't pay for it. The rest of the apps were purchased or free.
Any help would be greatly appreciated, this is my first smartphone!
therose75 said:
Hi All
I bought an HTC One V second hand last week and it was running fine up until yesterday. I bought a new Micro SD 32gb card and it seemed ok. I tried to download a map for skobbler (legally) but the thing kept stalling and slowing down. I had the no sim sign a couple of times as well as a disk type sign that I can't find in the HTC One V manual. Anyway, then I decided to turn off the device and take out the sd card. Booted but kinda slow. I finished with trying to boot the device with neither a sim nor micro sd inserted and the device wont boot properly.
I can charge, the orange light comes on and the yellow led was lit this morning to signify that it's fully recharged etc. When I connect the device to my PC there are two drives that appear on My computer but I can't access them.
I've tried the hard reset, holding down volume and power button but all I get is the three logos flashing at the bottom of the handset. They flash maybe 14 times then nothing. Once I let go of the buttons I get the the white screen 'HTC quietly brilliant' then nothing but black screen. It's weird because you can kind of see that the screen is on but it's black.
I will add that swiftkey was installed by a friend of mine and I didn't pay for it. The rest of the apps were purchased or free.
Any help would be greatly appreciated, this is my first smartphone!
Click to expand...
Click to collapse
Is your one v rooted...?? Try getting into bootloader mode (power button + volume down key, long press both the keys simultaneously for at least 10 seconds and you should be in the bootloader mode) after that perform a factory reset from there ..i think it will fix your problem ..+ u should not use 32gb SD card on a single core device ..it will make one v really slow..
Good luck ...
EDIT-
Have sent you a message on xda check your messages
hmm i used a 32gb memory card
do what Pranav says
As far as I know it's not rooted - however I bought it 2nd hand. I've tried the volume and power button together but it just vibrates, goes to the white screen 'htc quietly brilliant' and then permanent black screen.
This sounds sort of like a brick....
http://forum.xda-developers.com/showthread.php?t=1729847
Look through the pages on that topic, there should be something that can help you
therose75 said:
As far as I know it's not rooted - however I bought it 2nd hand. I've tried the volume and power button together but it just vibrates, goes to the white screen 'htc quietly brilliant' and then permanent black screen.
Click to expand...
Click to collapse
1. Turn off your device as u do.
2. Then press volume down.
3. After pressing volume down press power key. Don't release volume down.
4. Don't release any key unless and until u go to hboot screen.
5. From that screen reset your phone.
Follow step 2,3 and 4 properly. Cause it wont go into hboot unless u do it properly.
sent from HOV
powered by sphongle 4.2.2
Thanks guys, I finally managed to reset the device. Problem was it was really turning off - kept restarting so I had to press the buttons to restart and then press again before the device tried to boot. Appreciate the help.