I recently updated my ROM to 1.93 with Radio .05 and now my phone is not finding any service, it just has the ! mark on top. I went into connection settings and used both manual and auto settings and it cant find my t mobile network. I am using T mobile in the US and was wondering if any of you had any suggestions. Thanks for your help
Kutthoat5150 said:
I recently updated my ROM to 1.93 with Radio .05 and now my phone is not finding any service, it just has the ! mark on top. I went into connection settings and used both manual and auto settings and it cant find my t mobile network. I am using T mobile in the US and was wondering if any of you had any suggestions. Thanks for your help
Click to expand...
Click to collapse
hi,
did u find other providers or is the list completely empty ?
try the following 3 points of success
1)just try whether you can make a emergency call
2)hold your diamond to a speaker in your near and listen whether there is a strange noise(turn on the speaker loud)
3) if you had another pda try the sim in the device
post the results....
TomDaDj said:
try the following 3 points of success
1)just try whether you can make a emergency call
2)hold your diamond to a speaker in your near and listen whether there is a strange noise(turn on the speaker loud)
3) if you had another pda try the sim in the device
post the results....
Click to expand...
Click to collapse
thanks for the reply bro
in my area, t mobile and AT&T show up as networks but my phone will just not connect to them, its just says "searching" and stays that way
1) is 911 the only emergency call you can make cuz i really dont wanna get in trouble with the law you know haha
2) i do hear a strange noise when i turn the volume up
3) i put my sim in my old n95 and it works just fine
its like my diamond is not even detecting my SIM card, i put my friends AT&T SIM in it and it doesnt detect that either
Kutthoat5150 said:
thanks for the reply bro
in my area, t mobile and AT&T show up as networks but my phone will just not connect to them, its just says "searching" and stays that way
1) is 911 the only emergency call you can make cuz i really dont wanna get in trouble with the law you know haha
2) i do hear a strange noise when i turn the volume up
3) i put my sim in my old n95 and it works just fine
its like my diamond is not even detecting my SIM card, i put my friends AT&T SIM in it and it doesnt detect that either
Click to expand...
Click to collapse
just read this http://forum.xda-developers.com/showthread.php?t=434950
i've also got such a strange problem but now all works fine...
and btw at this crazy time i put my sim in a old nokia 3310 and he found
a network immediately then i put it back in 3 different pda's (all of them are working up to 100 percent) and all 3 devices found NO network...
at this time iam also going really crazy and desperate
i dont know the reason for my success, i just let the simcard over the night in a other pda and on the next morning magicaly all works fine...
can u choose between gsm and wcdma?
just do this
select the automatic provider pickup and the wait over 10 minutes...
when he found a network after a long waiting time try connect to gprs.
if gsm will work and you can call someone and gprs will not works simultaniously u know you have the same fun like me
TomDaDj said:
just read this http://forum.xda-developers.com/showthread.php?t=434950
i've also got such a strange problem but now all works fine...
and btw at this crazy time i put my sim in a old nokia 3310 and he found
a network immediately then i put it back in 3 different pda's (all of them are working up to 100 percent) and all 3 devices found NO network...
at this time iam also going really crazy and desperate
i dont know the reason for my success, i just let the simcard over the night in a other pda and on the next morning magicaly all works fine...
can u choose between gsm and wcdma?
Click to expand...
Click to collapse
Okay ill take a look at that, and yes I can choose between Auto, GSM, and WCDMA. I usually leave it on auto, but even when I switch to GSM it does not pick anything up.
TomDaDj said:
just do this
select the automatic provider pickup and the wait over 10 minutes...
when he found a network after a long waiting time try connect to gprs.
if gsm will work and you can call someone and gprs will not works simultaniously u know you have the same fun like me
Click to expand...
Click to collapse
holy potatoes i dont know what i just did but it worked!!! i put the SIM in my old N95 and it found the t mobile network. i sent some messages, made some phones calls, then put the SIM back in my diamond and it found the network!! wow thanks a bunch for your help bro, i cant thank you enough
okay scratch that it worked for a little bit, until I started installing some apps and had to restart my phone, now it cant find a network again when it booted back up. Is it the apps that im installing that might be causing this?
no man i dont think so...
i think that was a mistake by the sim or by tmobile self (i think if they have any problems, they didnt say anything to their costumers )
if you have the possibility to go a little bit away from your home, for example into downtown then do this and test if u get there a signal.
i live in vienna - austria. vienna has 23 districts - when i had this terrible problem - at least in 7 disctricts i became immediately a signal and in my own district i became to no time a gsm signal (or more accurately described - i became a gsm sigal after 5-10 minutes waiting time (every time i turn off and turn on the phone, always i had to wait about 5-10 minutes) then i could make calls but no internet connection was possible. but in the other 7 disctricts where ive been, all works fine
crazy or not crazy
TomDaDj said:
no man i dont think so...
i think that was a mistake by the sim or by tmobile self (i think if they have any problems, they didnt say anything to their costumers )
if you have the possibility to go a little bit away from your home, for example into downtown then do this and test if u get there a signal.
i live in vienna - austria. vienna has 23 districts - when i had this terrible problem - at least in 7 disctricts i became immediately a signal and in my own district i became to no time a gsm signal (or more accurately described - i became a gsm sigal after 5-10 minutes waiting time (every time i turn off and turn on the phone, always i had to wait about 5-10 minutes) then i could make calls but no internet connection was possible. but in the other 7 disctricts where ive been, all works fine
crazy or not crazy
Click to expand...
Click to collapse
thanks for the help man your awesome, i really appreciate it. but i think ive finally found the issue, when i restarted the phone it couldnt locate any network. but then i started to charge it and boom!! it found it again! so does the battery need to be near full for it to locate a signal? haha wow, craziest phone ive ever had!
Kutthoat5150 said:
thanks for the help man your awesome, i really appreciate it. but i think ive finally found the issue, when i restarted the phone it couldnt locate any network. but then i started to charge it and boom!! it found it again! so does the battery need to be near full for it to locate a signal? haha wow, craziest phone ive ever had!
Click to expand...
Click to collapse
thx - i do what i can
but i dont think that the problem is gone - you will see - it wont work long. i signal must be there - it should does make no matter whether the battery is - not load - half load or full loaded. it must always work! at 1% of battery it works on my device - it is impossible that that is the problem of you. go to the next tmobile store and let change your sim card - or make it like me - just wait 4 days - hope tmobile have fixed their problems - and be happy if it works.
otherwise it was a hardware issue and you have to send it back to tmobile for repair. but if you do this you must restore the stock software... otherwise you lose your guaranty!!
TomDaDj said:
thx - i do what i can
but i dont think that the problem is gone - you will see - it wont work long. i signal must be there - it should does make no matter whether the battery is - not load - half load or full loaded. it must always work! at 1% of battery it works on my device - it is impossible that that is the problem of you. go to the next tmobile store and let change your sim card - or make it like me - just wait 4 days - hope tmobile have fixed their problems - and be happy if it works.
otherwise it was a hardware issue and you have to send it back to tmobile for repair. but if you do this you must restore the stock software... otherwise you lose your guaranty!!
Click to expand...
Click to collapse
oh i forgot to say in the first post that my diamond is unlocked, im just using t mobile as my carrier on it but my phone is not locked to any network. so im not sure if its t mobiles fault but just my phone. My SIM card worked fine right away when i put it in my N95 8GB, but my diamond did not pick it up right away when i put it in. I had to plug in my charger first then a few seconds later it found a signal. Not sure why it did that, maybe just needed a little boost to grab that signal or something. Could it be the ROM or Radio I am using?
Kutthoat5150 said:
oh i forgot to say in the first post that my diamond is unlocked, im just using t mobile as my carrier on it but my phone is not locked to any network. so im not sure if its t mobiles fault but just my phone. My SIM card worked fine right away when i put it in my N95 8GB, but my diamond did not pick it up right away when i put it in. I had to plug in my charger first then a few seconds later it found a signal. Not sure why it did that, maybe just needed a little boost to grab that signal or something. Could it be the ROM or Radio I am using?
Click to expand...
Click to collapse
ok, then send it back to htc, or bring it to the store back where you bought it.
but do this only if you really see no more chance to fix it...
remember what i write, i try my sim in a nokia 3310 and it works, a few seconds later in diamond and 2 other pda's i got no network - back in nokia and it works i dont know how this could be possible!!!
i also try 5 different roms and all radios that exists too - and with all was the same - just nothing.
its your choice my friend - be patient and hope for better times or send it back to repair. but then also upload the original htc rom, radio and spl
i go now sleep - at vienna its 23 o'clock iam verrrrrrry tired from a hard working day...
but post further results, i read it tomorrow...
TomDaDj said:
ok, then send it back to htc, or bring it to the store back where you bought it.
but do this only if you really see no more chance to fix it...
remember what i write, i try my sim in a nokia 3310 and it works, a few seconds later in diamond and 2 other pda's i got no network - back in nokia and it works i dont know how this could be possible!!!
i also try 5 different roms and all radios that exists too - and with all was the same - just nothing.
its your choice my friend - be patient and hope for better times or send it back to repair. but then also upload the original htc rom, radio and spl
i go now sleep - at vienna its 23 o'clock iam verrrrrrry tired from a hard working day...
but post further results, i read it tomorrow...
Click to expand...
Click to collapse
thanks so much for your help bro, ya every time i unplug it from my charger it loses its signal, so i have to keep it charged just to talk on it or text. so i think i am going to have to send it back to htc for repair as i dont really know what is going on with it. thanks again man, really appreciate the help
same here
i have a very similar problem.
i can only make and receive calls on the wcdma network, but not on gsm.
in both, it says that i have reception, but when i try to make a call it just goes silent and after a while the call is ended.
if i dial *102# which is the number to access your mobile credit status, on wcdma it opens a little bubble coming from the network icon and says the correct values, on gsm it simply waits and says connection interrupted.
i have tried several roms and radios, and the problem persists...
you can view my current setup in my signature.
any ideas, what could be the problem? is it the hardware? does this have to do something with hungary?
the sim works just fine, since 1997 (i have no idea how can 3g work on this little baby, but it does) =D
any help appreciated! tx
sampi604 said:
i have a very similar problem.
i can only make and receive calls on the wcdma network, but not on gsm.
in both, it says that i have reception, but when i try to make a call it just goes silent and after a while the call is ended.
if i dial *102# which is the number to access your mobile credit status, on wcdma it opens a little bubble coming from the network icon and says the correct values, on gsm it simply waits and says connection interrupted.
i have tried several roms and radios, and the problem persists...
you can view my current setup in my signature.
any ideas, what could be the problem? is it the hardware? does this have to do something with hungary?
the sim works just fine, since 1997 (i have no idea how can 3g work on this little baby, but it does) =D
any help appreciated! tx
Click to expand...
Click to collapse
hi,
i was really wondering why this strange problem happens now on more and more users... thats really interessting....
did you try the sim in a other phone?
if it there also not work -> go to a store from your provider and told them that u have a old sim card which not works with your current phone.
normaly they should give you immediately a free new sim card.
and please tell me whether you have tmobile as your provider.
just for info because you write, that u can use 3g.... when i recieved my diamond i also had an old sim card which doesnt support UMTS or 3G but HSDPA was working, that cause because the sim is not responsible for this communication mode - only your phone!
the problem the guy has in this thread is almost exactly what i am experiencing right now
http://forum.xda-developers.com/showthread.php?t=409733&highlight=network+problem
except mine used to just keep restarting an wouldnt boot up so i just let it do that for about 10 min and it eventually loaded up. Is there a specific number I can dial that will reset my SIM card settings or something? My phone has been like this for a couple days now and it sucks not being able to call or text anybody.
I thought I solved this problem when I plugged in my charger to my phone, then it started finding the EDGE network but my signal was still being dropped when I made calls, only some text would go through and thats it. Please guys, somebody save me from this misery!
Kutthoat5150 said:
the problem the guy has in this thread is almost exactly what i am experiencing right now
http://forum.xda-developers.com/showthread.php?t=409733&highlight=network+problem
except mine used to just keep restarting an wouldnt boot up so i just let it do that for about 10 min and it eventually loaded up. Is there a specific number I can dial that will reset my SIM card settings or something? My phone has been like this for a couple days now and it sucks not being able to call or text anybody.
I thought I solved this problem when I plugged in my charger to my phone, then it started finding the EDGE network but my signal was still being dropped when I made calls, only some text would go through and thats it. Please guys, somebody save me from this misery!
Click to expand...
Click to collapse
to 100% the same what i've gotten and to 99% the same problem which you have.
BUT its very interessting, all guys what had this problem use t-mobile as the provider.... very strange.....
BTW because in the thread http://forum.xda-developers.com/showthread.php?t=409733&highlight=network+problem
the guy postet
Intradvocate said:
Okay, nope not fixed... Flashed it with 1.37, connected to the network for a few seconds, dialed somebody and no ring or anything, but when i called my phone i could hear my own voice. So I guess i have to send it in for repair. Damn.
Click to expand...
Click to collapse
at this bad time i also restore to stock rom 1.37 and he found in 1 second a signal BUT then it was also impossible to make an internet connection...
ya i was starting to think it was tmobiles problem until I put my friends AT&T SIM in and it was doing the same thing. It would just say "searching" and thats it, and well I just charged up my phone to almost full battery and it located a signal again. But it still drops calls almost immediately and I can only send text. Does the 1.93 ROM do anything to the Radio or antenna because it has been like this even when I flash back to earlier ROMS and radios. I am almost sure that flashing or changing radios will not solve the problem because I have done that countless times already.
Related
Hi guys, I have a strange problem.
Sometimes when I try to call someone, the phone cuts off the connection right before it should vibrate to signal that the phone was answered. This means I can hear the other side picking the phone up, but I hear like "H" (sharp, short) when they try to say "hello". No matter whether I have phone by my ear or laying on the table, sometimes it cuts off, other times it doesn't. When I make the call again, it works.
This started to happening to me since I've updated my sw version to 1.21, when it was 1.15, it worked like a charm. For the last 4 days I tried to make 3 calls, every one of them was cut out and worked on the second try.
Anyone has the same problem/knows the solution?
Thank you very much, It's annoying as hell since every call costs me twice
EDIT: I'm using stock ROM, updated with OTA, no root
------------------------------
Sorry for my English, I'm Czech.
Really? No one?
desire drops calls after a few seconds
Hi!
I've the same problem, since today - very annoying. All start with a call from a friend and after I said "hello" the call ends, but network connection was fine (4 bars). After that I tried to call him back 10 times, every time the same thing - call drops after 1-3 seconds.
A Reboot solved the problem for one time, next call same issue. Tried my sim in the HTC Wildfire of my colleague - same network, everything is fine.
Now I started to uninstall all Taskkiller and other apps i recently added - no change. After 30 min try and error I realised that if I turn of the "Mobile Internet" and therefore the 3g connection, it works better.
anyone have a clue what this could cause?
Joint the club.... http://forum.xda-developers.com/showthread.php?t=712030
Mine does exactly the same thing... first of all I thought it was the phone... returned it... new phone, different sim.... same problem.
Geeba have you tried to turn off "mobile internet"?
After my problems yesterday I turned it off and since that no call was dropped!!
Maybe its some sort of concurrent use of 3g Network and the data threads kill the call ... actually I'm no expert in Mobile Networks.
I'm looking forward to Froyo and hope to get rid of the probs.
Minos - yes I have turned off the 3g - but I then have internet connection problems... pretty pointless having a smart phone that has no internet access..
But yes it does help... the Desire I think should be able to monitor the two signals and switch between them accordingly .... but it doesn't. my Mrs has the Hero... it doesn't suffer this problem so personally I think its a problem with the desire.... I'm going to wait till Froyo then if its no better there will be a nice unbranded black Desire gracing ebay!
had the same issue for a few days then i uninstalled juice defender and i havnt had a single dropped call after
I have had the same issue. And then I have read somewhere here what to do.
You must first enter the phone's debug menu: *#*#4636#*#*
Then Choose "Phone Info", scroll down to" Set preferred network type" and set this to GSM auto (PRL). For me it solved all the call drop problem. As you are on different network maybe some other setting will work for you but it might worth to take a try with it.
I am not exactly sure what this sets. One thing is sure I still have 3G and HSUPA connection - and all type of connection works like charm. So nothing changed just no more call drops since then.
benoke: Thanks for your idea, actually my Desire is now beying hospitalized as it had dust under the screen, anyway I reported dropping calls as an issue too while returning in warranty so we'll see what happens
i sent a support question to htc and got that answer:
"Thank you for contacting HTC. In regards to your question, I can help you with that. It does indeed sound like a hardware fault, I would be grateful if you would call our tech-suooprt team and let our agents arrange the return / repair of this device for you. If you could just call 0845 890 0079, we can arrange the collection. I trust that this resolves your query. Please do not hesitate to contact us again if required."
But I don't think its an HW issue.
@benoke: the GSM auto setting worked - four 1h now.
Minos: it is good to hear that it might work for you too. I have recommended it to some of my friends and they all say it works for them.. so it really seems like solution...
Try the new version 5.09x radio in the android development in desire forum to see if that miight help
Sent from my HTC Desire using XDA App
Haven't found a way to solve this issue yet. They told me at the service station that this is unrepairable issue occuring only with some SIM cards and that they would give me a refund.
I'm buying HTC Desire HD when it is available...
Hello all,
my Defy is stuck in emergency mode and can't find my carrier anymore (o2). Details:
- only emergency calls possible, no network found
- another mobile in my house gets outstanding connection (o2 aswell), when switching SIMs, it's still my Defy not getting a connection
- wiping the Defy has not changed anything, even with stock settings all I see is the red cross (put my settings back with clockwork recovery)
- an hour or two before this happened I was listening to music with my headphones, but between taking the headphones out and GSM failing I was sending texts
- When doing a search for other carriers I can see some (though not reliably), but not mine
- I bought my Defy via Amazon, so no SIMlock, obviously.
- WiFi, Bluetooth and GPS are all working fine, so they probably have different antennae
- I rooted my Defy, but this was over a month ago, and it was working fine. I also did not install apps or update some existing ones before this happened. I also did not reboot. It just happened. Put it in my pocket and next time I got it out there was the red cross.
In Phone Info -> Status it says under signal strength "-111 dBm 1APU". It all looks like the antenna is broken, but I didn't hit it, drop it, put it into water or hurt it in any way before this happened or the 3-4 days before. So I'm really lost here.
Anyone? Thanks in advance.
Hi. Have the defy for about a month now. Same issue since first day. Dont know whats wrong. Found out that after 4-5 reboots its ok and lasts till next reboot/switch off. So try turn it on/off 4-5 time or just download a quick reboot app and do the same to see what happens. If aneyone has any idea on how to fix this?
i get this all the time when i flash my defy thru any other rom......and thus roll back every time to stock (indian) rom.....
try flashing your phone with any compatible rom....new radios might get ure phone working
Same problem here. First time today, spontaneous, after a month of use my Defy, non rooted, never unlocked, standard noMOTOBLUR, just like as it was bought from store. Moto_Versiuo.2.34.1.MB525.Retail.en.SEA
None of these worked to restablish the radio connection: succesive reboot, manual/automatic network search and choose, succesive airplane on/off. I didn't check the signal parameters.
I thought that the SIM just burned, removed and try it on another phone and everything was OK. When put it back in Defy, the network connection was established.
The experience was very strange and my final verdict was that the SIM just moved a little from its initial position.
BUT now I realize the problem is more complex and I don't know what caused it !
I have also noticed that the sim card slot gives a little more space for the simcard to move (at least on my defy). Might be a prob with the sim card being old or something (mine is from 2005). For now i'll just try to keep my phone on (seems i finally found stable settings for setvsel, so no more unexpected reboots).
An answer from motorola's official support forum is just remove the simcard and clean it with some cloth...
This is definitely a sim slot/card problem. If bought from amazon they will oblige to change it without any money. I did the same but not for this problem.
If you think there is some problem with software, which is unlikely then flash an sbf and see if things are fine.
To begin with flash chinese froyo sbf. It is downgradable to any previous firmware you were using and very flexible.
Hope this can solve your problem. Get back on what the result is.
Same here...
My defy got network yesterday at 07pm til mid-night.
before, since 16 (11pm) til 19 (7pm) before it function again.
and now, its bloked.
i rooted my cell one month ago, then, probably thats not the fault of z4root.
Sorry about my badass english, i still in upgrade mode.
any idea about it guys ?
thnx
MrDonuts ( Brazil )
Problem solved replacing sim card with a new.
Hi
Just got my new Samsung Galaxy Nexus today, but it cant find a network and have no signal.
I have tried to search for network in settings, but it comes up empty.
In the "about phone" page under signal it says -113db and 0 asu (varies a little bit, but not much)
I'm in Norway using OneCall, on the Telenor network, but the phone cant find any network.
The simcard works fine in other android devices.
The phone was sold as unlocked/simfree.
It says "onecall" on the bottom of the notification bar when I pull it down.
There are also apn settings for my simcard (looks like they are read from the simcard)
Wifi works great, and I can't see any other problems than that it cant find a network, but that is kind of a big problem since it is a phone!
I have rebooted multiple times, three factory resets, and tried with another simcard, but no luck.
Anyone have a idea what to try? should I try a custom rom? or do you think its a hardware problem?
I just saw "Telenor" when I searched for networks, but when I tried to connect it said it couldn't connect, and now I cant find it again.
Seems like I just have the worst possible antenna! (or radio?)
What type of phone did you have previously? Maybe you need an updated SIM card?
A new SIM card has solved this type of issue for quite a few people so give it a shot!
Faz20 said:
A new SIM card has solved this type of issue for quite a few people so give it a shot!
Click to expand...
Click to collapse
But it works in other phones like the HTC Desire and the old Hero.
I just drove into town, and I got a few bars, could make phone calls and so on.
But back home it still cant find a network.
Which leaves me to believe that the antenna (or the radio) is bad.
Do I have to root it and install a custom recovery to install the stock rom again?
Or is there a "rescue" solution? like on HTC devices.
Works fine here. Test a custom rom or another radio or something.. If it not works go back to stock and return it. I bought a HTC once with a bad antenna.
same problem
what did you end up doing kjetil84? I have the same problem. at home I have like no signal, but other places I have a litle. I use Talkmore witch also uses telenor.
an update would be great
That happened to me once before, try doing a factory reset.
still a problem
Just tried a factory reset, and it did not help
I love the phone, but at this time its not usable for me
Hi there. I own an unlocked, rooted t 989 Samsung Galaxy SII which I bought in the US. I recently moved to the Netherlands, and got a new simcard with Vodafone. The problem: I can't get my data to work.
I have tried (almost) everything, so prepare for a read. Here's the list:
- Sim card is fine, I tried it in a old phone and 3G pops up instantly
- Rebooted, pulled battery, turned mobile connections on/off, handpicked network, etc, etc, all the basics.
- Got the APN settings from Vodafone. Tried them manually, resetted them, automatically, turned it on, turned it off.
- Going online through Wifi works.
- Under settings-Status it reads under Mobile Network State: Disconnected. But I know that the phone detects the network correctly. It can distinguish between UMTS and GPRS here.
- So there seems to be no trouble with the phone being incompatible with the network. I read online that other people had NO trouble using their T989 in Europe.
- I tried inserting my old American pre paid T mobile sim card and turn roaming on. No luck.
- A lot of other people with the same problem tried to link it to Easy Battery Saver. I tried updating, uninstalling and going into its settings to find out what it could be, but nothing.
The last thing I can still try is to factory reset, unroot and try to get the phone to its most original state and see what it does. But before I triple wipe all my contacts, pictures, apps, etc, I want to make sure I did absolutely everything to try and fix this beforehand. Being a noob here, I can't post any links but I trust you I tried.
The people at Vodafone are of no help whatsoever. I hope you geniuses could help me any further.
[Edit] And sorry for posting this in General Chat. If a mod could move my question to Q&A I'd be most thankful..!
I am having the exact same damn problem! it started with being unable to send a simple text message yet having data. now it says it is searching forever
thijsr said:
Hi there. I own an unlocked, rooted t 989 Samsung Galaxy SII which I bought in the US. I recently moved to the Netherlands, and got a new simcard with Vodafone. The problem: I can't get my data to work.
I have tried (almost) everything, so prepare for a read. Here's the list:
- Sim card is fine, I tried it in a old phone and 3G pops up instantly
- Rebooted, pulled battery, turned mobile connections on/off, handpicked network, etc, etc, all the basics.
- Got the APN settings from Vodafone. Tried them manually, resetted them, automatically, turned it on, turned it off.
- Going online through Wifi works.
- Under settings-Status it reads under Mobile Network State: Disconnected. But I know that the phone detects the network correctly. It can distinguish between UMTS and GPRS here.
- So there seems to be no trouble with the phone being incompatible with the network. I read online that other people had NO trouble using their T989 in Europe.
- I tried inserting my old American pre paid T mobile sim card and turn roaming on. No luck.
- A lot of other people with the same problem tried to link it to Easy Battery Saver. I tried updating, uninstalling and going into its settings to find out what it could be, but nothing.
The last thing I can still try is to factory reset, unroot and try to get the phone to its most original state and see what it does. But before I triple wipe all my contacts, pictures, apps, etc, I want to make sure I did absolutely everything to try and fix this beforehand. Being a noob here, I can't post any links but I trust you I tried.
The people at Vodafone are of no help whatsoever. I hope you geniuses could help me any further.
[Edit] And sorry for posting this in General Chat. If a mod could move my question to Q&A I'd be most thankful..!
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Try flashing a different radio/modem then an american one?
@decko5 Nice to see I'm not the only one, but that doesn't help us yet .
@doug36 Besides the fact that I'm running a stock ROM that should be compatible with no issues, I'm not sure how I'd do that. I can flash a separate part of the kernel? That sounds like a very tricky thing to do.
thijsr said:
@decko5 Nice to see I'm not the only one, but that doesn't help us yet .
@doug36 Besides the fact that I'm running a stock ROM that should be compatible with no issues, I'm not sure how I'd do that. I can flash a separate part of the kernel? That sounds like a very tricky thing to do.
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It's actually pretty easy. You can flash most radios via ClockworkMod Recovery. I couldn't find any threads with a list of Galaxy S-II radios here on XDA, but I found one over at RootzWiki for you. http://rootzwiki.com/topic/2725-radio-samsung-galaxy-s-ii-radios-updatezip-updated-20-aug-2011/
Just find the corresponding one to your geographical location and carrier (Google is your friend) and follow the steps.
Good luck and hope it helps!
(p.s. you should definitely look to see which radio you currently have so that you can download a backup of it before you go flashing radios.)
Thanks for that very helpful post! I've raped and butchered Google, but I'm still having trouble finding out which modem I should download. There seem to be so many and the post on RootzWiki gives no guidance to which is which. Any wisdom on this? I'm in the Netherlands, so Western Europe, on a Vodafone network.
By the way. I fully wiped my phone and installed Team Kang's Juggernaut 5.. No luck, same problem. What I found really, really weird is that it was instantly in Dutch. (Which is ok, I speak Dutch) But I don't remember ever selecting a language. How does it know? Besides, I'd rather have it in English .
What I did find out is that I'm still using a old firmware, UVKID, instead of UVKL1. So I'm restoring back to my previous ROM and trying to update. I'll see what happens. If that doesn't work, I'm going to restore my phone to stockest of the unrooted stocks and try and update.
If that doesn't work, I'll have no option but to send the phone to T-mobile.
I'll try the modem update as soon as I understand what I'm doing . But it does sound promising. Thank you so much for your help, it's greatly appreciated!
Hi guys,
I've updated my firmware to UVKL1, still no luck. Anybody who can tell me which radio I should try on this Vodafone network in the Netherlands?
I am from India and had faced this similer issue with many of my android phones specially with captivate and infuse.......Here what i always did to connect data network.
Just uncheck the use packet data network box in mobile network settings and try to move out from that area (say u are in ur office and going back home) and check the data in settings.
This thing has worked for me always, I don't knw if its related to the OS or to the network provider but this has helped.
Have u tried any other network sim card on ur phone ?
An update for other people that might be looking for a solution in the future. It turns out to be a clear Vodafone problem. I tried a different simcard from a different network (both T-mobile Netherlands and KPN), and they instantly worked without any trouble.
I went back to a different Vodafone store in Amsterdam, and they were much more helpful than the first one. The sales guy told me he had seen the same problem with AT&T iPhones on the Vodafone network.
I called Vodafone, and they have been very nice to me. But they haven't found a solution yet and are looking into it. They see me registering to the network, granting me access, but still my data doesn't work. They've also told me that they will let me cancel my contract for no cost if they don't find a solution.
So problem remains unsolved, but at least there's some light at the end of the tunnel. I was close to buying a new 500 dollar phone... Americans going to Europe: Beware with getting a Vodafone simcard. Sorry to the Vodafone guys, but as for now, that's the status.
So to give closure to this issue (I always hate it when people fix their problem without telling the interwebs..)
IT WORKS!
After an initial terrible experience at the Vodafone counter, the headquarter tech guys have really been great to me. So it is indeed a Vodafone problem. American phones always give them a headache. They don't know what causes the problem exactly, but they do have a fix. It turns out that when logging on to the data network, American phones (AT&T iPhones, my T989 SGsII, and some other Android devices) sent some gibberish along that make the Vodafone server go cuckoo.
The solution was, miraculously, to sign me up (for free!) to the WiFi hotspot service that Vodafone provides, and then logging on to a different APN, being: office.vodafone.nl in my case.
Hope this helps anyone who's having similar issues.
T-989 network solution SOLVED ?
thijsr said:
So to give closure to this issue (I always hate it when people fix their problem without telling the interwebs..)
IT WORKS!
After an initial terrible experience at the Vodafone counter, the headquarter tech guys have really been great to me. So it is indeed a Vodafone problem. American phones always give them a headache. They don't know what causes the problem exactly, but they do have a fix. It turns out that when logging on to the data network, American phones (AT&T iPhones, my T989 SGsII, and some other Android devices) sent some gibberish along that make the Vodafone server go cuckoo.
The solution was, miraculously, to sign me up (for free!) to the WiFi hotspot service that Vodafone provides, and then logging on to a different APN, being: office.vodafone.nl in my case.
Hope this helps anyone who's having similar issues.
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ok the issue here is that some of the t989 are vodafone and some are USA network , now the other solution is that you flash with command prompt which there is a link to that tool im going to upload from the link i got it from . its also a clockrecoverymod , but this 1 asks you for deleting data user on the device and also resets the network includes USA/overseas though if your not customed roms
or any hacked roms , after flashing this device your basically removing any unwanted apps and cache that are hidden during network searching will be fixed bugs , put the simcard in slot but make sure that is a 3G/4G accounts, than its going to reboot the device automatically , it should be searching for service and also will be a circle with a slash on it where the service bar usually is , just wait about 1/2 hour to an hour maximum time let it do its thing , ok whats happening now to the phone is that is thinking with android network with usa and overseas market apps comparing both carriers network also gets the proper address for the custom rom or original kernel, froyo either 1 will get the correct network address and / VPN / and also will be adding both T-mobile/AT&T choose T-mobile dont go for AT&T cause it will research network configuration plus the phone its not unlocked for both its just a network passby to get correct WPN/VPN/clockworkrecoverymod .
Where is an fix?
Sent from my SGH-T989 using xda premium
@#11 That reads like gibberish to me
@#12 I think I posted a fairly extensive report on how I fixed this...?
Hi..
I have a Zenfone 5Z, bought on GearBest, so yesterday it updated to the latest WW version o it's on. After updating it lost the Network Signal, even after a several restarts. I've downgraded it to WW__ZS620KL_80.10.8.54_MP_user_20180517175955 , but still no network signal.
I've tested my simcard in other phones, other simcards in my phone, but still nothing. When i try manual network seach, it gives an error, and when i select automatic network, it says that is already registered to network, and when i try to make a call, it says me to turn off airplane mode to make a call. Also when i remove and reinsert the simcard it recognizes it a makeme chose betwen sim 1 and 2.
I've attached few screenshots too.
Pleaase help me guys!
P.S. i gave this phone to my wife on her birthday, now, she is mad with me!
HI,
I had this same issue, later i checked up with service center, they told charging pcb(which contains antenna lines) was water damaged.
Then got replaced the part and started working again.
vishal hatti said:
HI,
I had this same issue, later i checked up with service center, they told charging pcb(which contains antenna lines) was water damaged.
Then got replaced the part and started working again.
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Yes, but after an update you lost network signal?
My phone never got wet, and never fell down.
Thanks!
vileladelima said:
Yes, but after an update you lost network signal?
My phone never got wet, and never fell down.
Thanks!
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Hi, Yes, even I had not let my phone get wet or dropped but phone is so worst when it comes to water resistance.
Smallest moisture in hands while using the phone is enough to spoil the PCB.
vileladelima said:
Hi..
I have a Zenfone 5Z, bought on GearBest, so yesterday it updated to the latest WW version o it's on. After updating it lost the Network Signal, even after a several restarts. I've downgraded it to WW__ZS620KL_80.10.8.54_MP_user_20180517175955 , but still no network signal.
I've tested my simcard in other phones, other simcards in my phone, but still nothing. When i try manual network seach, it gives an error, and when i select automatic network, it says that is already registered to network, and when i try to make a call, it says me to turn off airplane mode to make a call. Also when i remove and reinsert the simcard it recognizes it a makeme chose betwen sim 1 and 2.
I've attached few screenshots too.
Pleaase help me guys!
P.S. i gave this phone to my wife on her birthday, now, she is mad with me!
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I have the similar issue.Is it resolved for you ?
SenthilNaga said:
I have the similar issue.Is it resolved for you ?
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Nop, i had to send the phone to Asus authorized service center, they changed the SUB PBA...
I works for exact 30 days and, after a restart becouse the system crashed, it has no network again!
so i sent it to serce center again today...
As I don't see a reply stating how it got resolved, I will post my experience of this issue. Firstly, this issue is fairly common with Huawei 5Z. The reason given by local service team here is at times if the phone experiences some jerk the contact from antenna to motherboard breaks. At times it could still remain connected in which cases person may get signal some time and get airplane mode at others, in many cases airplane mode is ON permanently. Apparently they have some kind of a glue with which they can attach the antenna permanently. Once I got it done, the problem has not resurfaced.
P.S. this problem has got nothing to do with software, so restart, factory reset etc. will not work, nor does it happen with software upgrades. It is purely mechanical in nature and does not need even require a drop. but the solution is quite simple provided the service centre team knows. In case they don't just ask them to stick the antenna connector with a proper glue and it should be sorted.
What am I supposed to do with my set. I imported it to my country and can't find a service center anywhere in my country. Apparently I can't find any solution online so I am out of luck. If there is anyway I can fix it, or anyone could share what should be replaced will be immensely helpful.
Need your help guys.
LineArc said:
What am I supposed to do with my set. I imported it to my country and can't find a service center anywhere in my country. Apparently I can't find any solution online so I am out of luck. If there is anyway I can fix it, or anyone could share what should be replaced will be immensely helpful.
Need your help guys.
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Based upon above comment if the root cause is same as described i.e. connection b/w motherboard and antenna bands is broken then you can watch teardown video on YouTube for 5z by wit rigs. It shows how you can disassemble each part of the device for repair.
Apparently you will need to have some expertise and tools available to perform the task yourself. Better work with some local mobile repair workshop and explain them by showing video and above comment.
i am currently using 5z and i can says its due to updates especially from oreo to pie ( yes this problem is originated from that update). Its a software problem and they cannot solve the bug till now. There are still lots of 5Z with this issue pop up every week. The solution is to send to service centre to replace the motherboard and pray it wont happened again. This is my second time sending my phone there for the same issue. The antenna or motherboard dont simply fry or disconnect after an updates thats for sure.
Randomly changing different sim cards in the sim slots along with fiddling with the mobile data setting that comes when you insert the sim card tray worked for me, it worked for someone in zenfone forum also. Give a try and let everyone know..
Same here, after update signal lost... damn ASUS
My network signal stopped out of the blue and not after an update.
I tried changing sim cards in a lot of different combinations, but nothing worked, but the phone always found the sim cards.
I disassembled the phone, removed the antenna cable and attached it again and now the network signal is back again.
I had same problem. After the latest update, Everything working fine untill one day i restarted my mobile. Damn.. After reboot, the signal disappeared and can see 'x' at signal bar. I have rebooted many times but of no luck. Then i removed the sim tray , swapped the sims and then the signal starts showing. Initially after the update, one time I faced same issue but that got cleared after I disabled and enabled the sim in "Sim Card Information". The only issue i a, facing is the signal drops for every few minutes or hours and comes back automatically. That's what making me to replace my phone other than ASUS. Does anybody have a solution for this issue?
Update :
My phone had a sudden reboot and since then there is no network. Showing no service even if i swapped sims and re inserted. frustrated with ASUS
Refer here:
https://forum.xda-developers.com/zenfone-5z/how-to/guide-network-loss-sim-card-getting-t3946176
hamzasr said:
Refer here:
https://forum.xda-developers.com/zenfone-5z/how-to/guide-network-loss-sim-card-getting-t3946176
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No. In my case/In most of the cases, its not the harware issue. initially i thought the same. But later found that only after updating to the latest update i faced network loss issue. sim not used to detect even after taking the sim tray out, shuffling with sims. I downgraded the firmware to previous version and then immediately i could see full network signal. So the issue is only with the latest, not with the hardware. Just give a try and confirm..
The same i have mentioned in that post also. Just give a try and update. Definitely that will work
krishna13 said:
No. In my case/In most of the cases, its not the harware issue. initially i thought the same. But later found that only after updating to the latest update i faced network loss issue. sim not used to detect even after taking the sim tray out, shuffling with sims. I downgraded the firmware to previous version and then immediately i could see full network signal. So the issue is only with the latest, not with the hardware. Just give a try and confirm..
The same i have mentioned in that post also. Just give a try and update. Definitely that will work
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So I can do the same as you: downgrade to get fine.
But how to still updated firmware and keep the signal?
LeonardoLimaMH said:
So I can do the same as you: downgrade to get fine.
But how to still updated firmware and keep the signal?
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The only solution is to walk to the nearest service center and make the antenna fixed. I have given my phone to the authorised service center and they resolved the issue by applying glue to antenna (they told same). They charged for the diagnosis as well as for glue. They guaranteed that the issue wont repeat. But i hated the service by ASUS and planning to go for samsung or Oneplus.. My suggestion is go to service center to get it fixed
For all of you still facing the issue, the solution is extremely simple. And yes it is purely mechanical in nature just like someone mentioned too. I just wrote a post regarding this. Check it out.
https://forum.xda-developers.com/zenfone-5z/help/zenfone-5z-network-sim-solution-t3985337
It does not even require to take the phone apart.