Htc touch diamond backlight doesnt work... :( - Touch Diamond, MDA Compact IV ROM Development

Hi ppl,
First of all, sorry for my bad english, cause i am from mozambique nd doest speak/write well english.
Lets go to the problem: i bought i Touch Diamond (new), 1 month later the backlight doesnt work , i cannt power on the phone cause i cant see nothing...... i need some help here, plzzzzz
when the backlight works, its work very dark i see something, nd the last thing i saw was this error:
MicropERROR
Microp Version Mismatch 0
Please update latest Microp firmware
Can u help me???
Thanks
i am waiting 4 ur answers...

I am sorry but I am quite sure that the only way to fix it is to ship it to htc to have it repaired.
It's an hardware failure.

Definitely hardware related and unable to be fixed via software of ANY kind.
I dropped my Diamond about 50cm to the floor and had exactly the same problem.
Seeing as my Diamond is out of warranty (and utilising my vast background in the repair of WSOD Hermes) I decided to pull my phone apart, press firmly on the screen-to-mainboard connector, and my phone was magically better!
No gaurantees, but I haven't had a problem since...long story short...DON'T drop the Diamond...it is crazy fragile!

Oki Fellows,
but i was searching in the web nd found some sites/foruns that say that problem its because the cel was flash wit other rom version, early my cel wasnt able to charge nd i send to our celphone operator (Mozambique Celular - MCel) to repair cause it was on warranty, thei repair it but some days later i had that problem.
Surely its a Hardware Problem????
When i had that problem i send an email to HTC Support, i think 2 weeks ago, but til 2daay i hadnt the answer, i want my touch diamond back, lool,
Thanks for help me...
I wil send again to my operator to see whats happen wit the cel....
[email protected]
**************************************************
http://www.fotolog.com/danny_3rdeye

Related

Returned MDA Pro for Repairs

Hi,
Today I returned to the T-mobile shop. I deliverd my dutch MDA Pro for Repairs.
I have the following complains:
- Battery dies at 54%. Very anoying.
- Calls are not clear, sometimes I cant understand anything someone say. I have a bad reception.
- Device is slow. You all know it.
Befor I returned my device, I took out my SIMcard, Memorycard and Stylus. I flash the latest dutch t-mobile rom (1.30.233) to my device and gave it a hard-reset.
The woman at the story told me I should receive a call in 10 workingdays to pick up my device. I'll let you know how it turns out.
Sharky,
IMHO Your Uni is ok. Battery issue was described many times over the forum and its connected to wornout battery. (In Your case Youll should get new battery after a repair so its good point)
Bad reception is propably because old radio rom - have You tried to upgrade it?
Slowness is a personal matter - mine is sometimes slow also but it depends on soo many elements thats its hard to define what precisely is slow.
Anyway how will You survive whitout Your Uni - its a question ;-)
best ,
Piotr
nabuhonodozor said:
Anyway how will You survive whitout Your Uni - its a question ;-)
best ,
Piotr
Click to expand...
Click to collapse
I know I can't. I just hope nothing goes wrong with my device, at least before any of the clamshell PDAs start to roll out. I would hate to buy another Universal, just to see a new version the next month.
BTW wats ur result after the upgrade did it solved ne of the problem .

HELP!! Artemis blank white screen and not responding :(

ok everyone my first post here and I am not very familiar with the technincal stuff so please explain the fix properly (if their is any)
I have the o2 xda orbit and I never tried to modify it (change firmware, rom etc) or upgrade to WM6. Everything is original the way that it came. I have been using the orbit for about 6 months now and I had bought it off ebay.
Just yesterday I was chargin the orbit through the usb cable and I removed it since i had to go out and i just put it in my jeans pocket and after 5 min when i took it out there was a blank white screen. I took the battery out overnight and turned it on in the morning but still the same thing happens. The images below show exactly what shows up on my screen
I dont know what to do The minute i turn it on that is the only screen i see. No windows logo nothing. I removed the sim card and memory card. But still no luck. Can i change it through warranty eventhough I live in Canada? ANy help is appreciated!! I would be glad to give more information to you if I can.
If you know of any other forums where i can get better help, please let me know.
Switch it on but hold in the voice record button when you do it, do you get a Red/Green/Blue screen?
Maybe, it saw a ghost?
MaskedMarauder said:
Switch it on but hold in the voice record button when you do it, do you get a Red/Green/Blue screen?
Click to expand...
Click to collapse
nope same blank white screen with a line in the middle.
Looks like a serious hardware death there. Did you buy it off an ebay shop or private? If from a shop you may be able to make a warranty claim, if not you'd have to post it to a repair centre and cross your fingers.
I am presuming here that you have tried a Hard Reset too, ie holding down both softkeys whilst resetting, then releasing the softkeys when you get a confirmation message.
if i press the reset button nothing happens. Orbit only responds to the power button. I bought it off ebay and hence the problem. Do you think it is only a screen malfunction and if i buy a replacement screen I should be able to solve the problem? is it easy to replace the screen by myself?
I DONT KNOW IF IT'S WORK for you BUT... I work in a big shop where a lot of clients buy differents models from Htc and, 2 months ago, somebody have the same problem (with 2 lines) WITH a Tytn. We have flashing his tytn with the original rom and the problem has gone !
Have you try to make a connection with you pc ??? If activsync work...(maybe the bootloader work and ... of course, you can't see if the htc is running because you screen d'ont work for the moment)... you have nothing to loose if you try... If activsync dont work, try to put a original signed rom from htc to the root directory of your microsdcard and follow this tread from the xda-wiki section : http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
REALLY, I'M NOT A PROFESSIONAL BUT I REALLY THINK THIS IS MADE BY SOMETHING WRONG (FOR ANY RAISON) IN YOUR ROOT DIRECTORY AND THE SCREEN CAN'T WORK NORMALLY... oF IT'S MEABY DUE TO A BAD CONTACT BEETWEEN YOU SCREEN AND THE "MOTHERBOARD" FROM THE PDA.
I HOPE THIS CAN HELP YOU.
derooseolivier said:
I DONT KNOW IF IT'S WORK for you BUT... I work in a big shop where a lot of clients buy differents models from Htc and, 2 months ago, somebody have the same problem (with 2 lines) WITH a Tytn. We have flashing his tytn with the original rom and the problem has gone !
Have you try to make a connection with you pc ??? If activsync work...(maybe the bootloader work and ... of course, you can't see if the htc is running because you screen d'ont work for the moment)... you have nothing to loose if you try... If activsync dont work, try to put a original signed rom from htc to the root directory of your microsdcard and follow this tread from the xda-wiki section : http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
REALLY, I'M NOT A PROFESSIONAL BUT I REALLY THINK THIS IS MADE BY SOMETHING WRONG (FOR ANY RAISON) IN YOUR ROOT DIRECTORY AND THE SCREEN CAN'T WORK NORMALLY... oF IT'S MEABY DUE TO A BAD CONTACT BEETWEEN YOU SCREEN AND THE "MOTHERBOARD" FROM THE PDA.
I HOPE THIS CAN HELP YOU.
Click to expand...
Click to collapse
Could you give me step by step instructions on flashing the xda orbit rom. Out of frusturation i tried updating the orbit to WM6 and it successfuly updated according to message on my computer screen. So i have wm6 on my phone now but still the same problem.
I exctacted the file and put it in the root of my sd card and pressed the voice button and power button. Now how do i know that the ROM is being flashed? (since i just see the white screen). Even for the orbit should i just name the file on the microsd card as ARTEIMG.nbh ?
Thanks for all your help..but since i am new to this could you please explain teh process in more simpler terms?
Thanks again
dealsoutlook said:
ok everyone my first post here and I am not very familiar with the technincal stuff so please explain the fix properly (if their is any)
I have the o2 xda orbit and I never tried to modify it (change firmware, rom etc) or upgrade to WM6. Everything is original the way that it came. I have been using the orbit for about 6 months now and I had bought it off ebay.
Just yesterday I was chargin the orbit through the usb cable and I removed it since i had to go out and i just put it in my jeans pocket and after 5 min when i took it out there was a blank white screen. I took the battery out overnight and turned it on in the morning but still the same thing happens. The images below show exactly what shows up on my screen
I dont know what to do The minute i turn it on that is the only screen i see. No windows logo nothing. I removed the sim card and memory card. But still no luck. Can i change it through warranty eventhough I live in Canada? ANy help is appreciated!! I would be glad to give more information to you if I can.
If you know of any other forums where i can get better help, please let me know.
Click to expand...
Click to collapse
Sorry to tell you dear friend but your LCD is cracked, you can see it very clearly on the first picture, bottom right hand corner.
simple way to test if true is to connect to the pc and see if its recognised.
sorry to give you some bad news.
neilhhardy said:
Sorry to tell you dear friend but your LCD is cracked, you can see it very clearly on the first picture, bottom right hand corner.
simple way to test if true is to connect to the pc and see if its recognised.
sorry to give you some bad news.
Click to expand...
Click to collapse
i dont mind the bad news. So if i just buy a replacement lcd from ebay would that work? How hard is it to replace LCD? Is it something that i can do by myself? What should i be buying THIS OR THIS. You guys know of any other cheap places where i can buy lcd screen? My computer does recognise the orbit once i connect it to the computer and activesync successfuly completes the operation. So i am guessin there is something wrong with the lcd screen.
If You Put Out Your Battery More Than 30 Second, It Make The Same ?? And In The Same Place???
NOW YOU HAVE NOTHING TO LOOSE... if is it the screen, you must change it...
But before, try to flash one more time your artemis with the original wm5 and, for sure, begin to make it supercid before (so you are sure you dont make a second problem !).
The client with a same problem (but not with the little trace at the right side from your screen) is happy now ! Play also a littlebit to make hardreset, softreset, usb bootloadermode ... And maybe you will see the color coming back!
I said one more time, i am not a professional for this problem but, "still trying" is never bad.... And for the screen... if you command him, you must waiting... so... try it first and if you have no more solution to try, send the pdaphone to htc... And if it's the screen, pay the replacement to htc and dont make it you self ( ebay?? are you sure 100 % the screen you buy its working???!!!??? ).
Yeah, if your computer recognises it, it'll just need a new screen.
cr0bar said:
Yeah, if your computer recognises it, it'll just need a new screen.
Click to expand...
Click to collapse
Ok, first bit, there is a section on this forum on linking where to buy a lcd with touch screen, and there is also a guy who has done this, you can read up on it, but it will take you some time and hours removing the covers ( trying not to damage them ) and also hours of painfull cleaning, dust is the worst thing you could ever imagine,as soon as that nice lcd comes out of the package you will have dust all over it and once you have the phone back together the smallest amount of dust trapped inside will drive you crazy.
The best action for you to do would be to send it off for repair, in the end you will have your phone fully working.
the price of the replacement LCD is around 80 Euro's + sending cost.
the price you have to look into for a repair could be double.
but look into this carefully and ask yourself these questions.
1. Have you ever done this before.
2. Do you have the right tools.
3. Do you have a lot of paitience.
4. Is it worth doing it yourself and causing more damage to the phone ?
if you cannot say yes to all of these points that the solution is to send it off to repair.
hope this helps.
Regards.
Neil Hardy
to dealsoutlook
i've just sent you a pm! please check
Does anyone know, where can it be send for repair to?
I have a bricked phone (even bootloader is not started).
And it was bought at eBay, so no any warranty or so.
This is XDA Orbit and I'm in Austria, where O2 has no representation.
Could you, please, advice the companies/possibilities to reapir it (chip change or direct reflashing - not via USB).
Alex
neilhhardy said:
Ok, first bit, there is a section on this forum on linking where to buy a lcd with touch screen, and there is also a guy who has done this, you can read up on it, but it will take you some time and hours removing the covers ( trying not to damage them ) and also hours of painfull cleaning, dust is the worst thing you could ever imagine,as soon as that nice lcd comes out of the package you will have dust all over it and once you have the phone back together the smallest amount of dust trapped inside will drive you crazy.
The best action for you to do would be to send it off for repair, in the end you will have your phone fully working.
the price of the replacement LCD is around 80 Euro's + sending cost.
the price you have to look into for a repair could be double.
but look into this carefully and ask yourself these questions.
1. Have you ever done this before.
2. Do you have the right tools.
3. Do you have a lot of paitience.
4. Is it worth doing it yourself and causing more damage to the phone ?
if you cannot say yes to all of these points that the solution is to send it off to repair.
hope this helps.
Regards.
Neil Hardy
Click to expand...
Click to collapse
Thanks for letting me know..i though it was a pretty simple thing to do by myself. But now I definitely dont want to take that chance. I will shop around for some local cell repair shop. But since this phone is not available in canada I dont know where to go. Does anyone know of a repair shop in Toronto?
I would think the quickest turnaround would be throught HTCamerica. Its located in Houston Tx...
http://www.america.htc.com/support/service-repairs.html
thats just my two cents, turnaround time is like 5 to 7 days after receipt... if they service your phone, they do p3300, you would have to call to find out
Hey Buddy
dealsoutlook said:
i dont mind the bad news. So if i just buy a replacement lcd from ebay would that work? How hard is it to replace LCD? Is it something that i can do by myself? What should i be buying THIS OR THIS. You guys know of any other cheap places where i can buy lcd screen? My computer does recognise the orbit once i connect it to the computer and activesync successfuly completes the operation. So i am guessin there is something wrong with the lcd screen.
Click to expand...
Click to collapse
I can help u. just reply. I have gone thru such case. OK Post me and I will guide U
Cheers
This happened to mine too,and screen was not broken.Working internally but white 'screen of death' showing.Sent back to 02 but no mention of fault on return.I think rom suffers corruption since it was after x close, fix.Not sure though!

******* Great Help Needed !!!! Please I Beg You **

I just bought my TYTN and seems like my touch screen has a problem..
I don't know why...
what the actual problem is...
My touch screen doesn't work at all when keyboard is shut (not out)
but When Keyboard is dragged out from the Tytn, touch screen works 100%fine with no problem..
Is this normal ? or what is wrong..and how to fix this problem?????
*****I have flashed with new wm6 to see if it will change anything but didn't work...
please let me know how to fix this or what is the problem..
PLease help me!!!!!!!!!!!! professionals !!
Well, I'm no professional but it sounds to me very much like a hardware fault mate.
If the screen works when the keyboard's slid out but otherwise doesn't AND you've found this after changing the ROM, I'd be very surprised if it's not a dodgy connector somewhere inside, which means you'll need a warranty replacement or to send it back for repair.
What's stopping you sending it back for repair under warranty then?
WB
he flashed it!! XD
[email protected]_4ngel said:
he flashed it!! XD
Click to expand...
Click to collapse
He just needs to flash it back to an official wm6, I've done this in the past with my 9100.
Regards,
Me too. I keep a HERMIG.nbh permanently on the Sim cards of Herm,es (2 of) just in case.
Thanks for your replies !!
but .. um...
I have reflashed with my WM6 office at&t rom but still the same...
i really don't understand why..
sorry I don't have warranty anymore so... geez
my touch screen works sometimes and sometimes doesn't work now..
It is the hardware problem, contact HTC Europe if you live in Europe and see whether they can fix it. Go to: http://www.europe.htc.com
Check with them and see if it is within warranty. I had my HTC Universal serviced a few weeks ago and they changed nearly everything in it for me. (I admit I have a good friend who works there and I sent it to him so it was free...)

DEAD UNIT i780

guys can u help me here,
the problem is that im flashing my i780 to a new version, the problem is that while im flashing the rom, the unit stopped downloading the file in short it got hangged, then to resume the flashing i disconnect the usb connector at removed the battery from my i780, then i encountered that while pressing the function key and the enter key and the power button it doesnt respond anymore, it does not power on anymore, can u help me revive my dead unit i780? can it be restored to its original settings? i just send the unit at samsung service center they just get the unit and will advice me after 3 working days, today is saturday and tomorrow sunday no work here, i'll wait till wednesday to know if it will be restored, but can u give me feedbacks if it can be restored?
thanks in advance
happened to me, the mainboard fired, have to send back... they have to replace mainboard...
@kyborg
did they replaced the mainboard free of charge or did they charged you?
how long did they take them to replaced the mainboard?
is it ok now are you using it already or did thet change the whole unit?
have anyone experience the same problem aside from me & kyborg?
what was the result? was it repaired? hardware or software?
need help please......

htc p 3300 dead

when i was restart my p3300.
ths phone didn"t startup,power botten also not working.after sometime,i pressed power botten phone is start.pls help me anybody,whats rang with a phone.pls
it's funny because i've got the same problem.
but i have it not once but several times.
probabyly i didn't format him since a year but it's funny that u have the same problem... phone valid??
Htc p3300 dead
Hi kammac, thanks for ur comments. i got a this problam is last 3months ago,pls what is the resolutions.what u mean phone valid? i don't know.My p3300 rom is cooked rom 6.5 WN 21725
some guy on another forum have the same problem.
but he goes to service point and thay said that there are micro holes in main board...
and as i analyse my phone carier i notice that he fall on the ground couple of times and he is quite beat-up.
so i expect that i have to buy new phone...
sry for bad news but that is the cruel truth...

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