hotmail account problems [SOLVED] - Touch HD Themes and Apps

Hi, my hotmail account got hacked recently and I have had to change all my details, however after trying to change them on my phone the account disapeared. I tried to add it again but now when I put the username and pass it and click next it logs onto windows live web mail, i dont want to have to faff about using webmail, i want to collect via outlook mobile. Can anyone direct me to a post where there is a fix for this?

same problem
i have same problem with my HD can any one solved this

another problem
I have a different problem with hotmail on HD ... believe it or not whenever i have an active hotmail account on my phone the device blocks all international SMS i dont know why but i am sure its the only reason and when i remove my account from mob sms reception becomes normal and i tried several times before posting this !

please
odm3xda said:
I have a different problem with hotmail on HD ... believe it or not whenever i have an active hotmail account on my phone the device blocks all international SMS i dont know why but i am sure its the only reason and when i remove my account from mob sms reception becomes normal and i tried several times before posting this !
Click to expand...
Click to collapse
apologies, please can we stick to the thread, please log this issue on a seperate thread as it isnt relevant to this issue.
thanks

try this, delete your hotmail account from your htc and then re add it. make sure you use these settings when prompted:
POP server: pop3.live.com
User name: Your Windows Live ID, for example [email protected]
Password: The password you usually use to sign in to Hotmail or Windows Live
SMTP server: smtp.live.com
Authentication required? Yes
might fix it...

not even there
There is no hot mail account there, it disapeared, Here is exectly what happens:
1. Click new account
2. insert username [email protected]
3. insert passwords
4. click next
usually here it downloads the setting for the account and the it asks if you want to add live account shortcuts to today screen, then downloads folders and then the account shows up in your list of accounts.
What happens instead is it opens opera and tries to log into what looks to be a live webpage, however the login details are simply a jpeg, it is really odd like some virus or something. I had this working before ok, i am not sure what has changed.

are you using windows mobile 6.5?
because if you are, in my experiences, the mail setup tool forces you to go to a website to check your mail. I havent used a 6.5 ROM that lets you use the inbuilt app.

stoolzo said:
There is no hot mail account there, it disapeared, Here is exectly what happens:
1. Click new account
2. insert username [email protected]
3. insert passwords
4. click next
usually here it downloads the setting for the account and the it asks if you want to add live account shortcuts to today screen, then downloads folders and then the account shows up in your list of accounts.
What happens instead is it opens opera and tries to log into what looks to be a live webpage, however the login details are simply a jpeg, it is really odd like some virus or something. I had this working before ok, i am not sure what has changed.
Click to expand...
Click to collapse
I have the same problem and i'm using windows mobile 6.1.
in gmail it's all working perfect.

good to know
Hi, its good to know I am not the only one out there with this problem, i thought i was going mad, I amusing the latest stock romm with spb mobile shell 3, dont think that has anything to do with it though as I had it setup ok at one point. My NTL (virgin) pop works ok.

the reason?
This might be happening as winmo will only let you setup one hotmail account, someone on my phone the old account might be there even though it is not showing up as an account, therefore when you go thorugh the wizard it automatically forwards you to live webmail, this would make sense, does anyone know how to find out in the registry what acounts are setup?

go to this link http://forum.xda-developers.com/showthread.php?t=476603&highlight=hotmail
i had this problem before as well but just searching on the various forums you can pretty much find the answer for anything.
all you need to do is create a new email account (without using the automatic settings for hotmail) type in the pop3 settings and your done.

Updated
I had a similar problem when I first set-up the phone. I originally downloaded a fixed version from this site. More recently I downloaded the update available from the MS website.
Always downloads to the phone now.
Running version 10.6.0046.0800

good man
Good job that man, that worked, you simply put in a rubbish user and pass and click next, unclick automatically look for setting from the internet and then it allows you to set it up manually.
thanks for that.

Related

Gmail Installation

Hi,
I try to use Gmail with the TP2 and Rom official 6.5.
The install begins well (java in Jblend), but at the end it's impossible to write the information of account (user and pass word) in the places used for?
Not any Key board is active to write so I can't finish and connect.
Anny ideas? Thanks
erm,
why not just go into your gmail account, set it up for pop3 and them add gmail as a standard email account?
That's weird, I just (like 1 hour ago) installed Gmail from the m.gmail.com webpage and the install went through flawlessly.
dazkeirle said:
erm,
why not just go into your gmail account, set it up for pop3 and them add gmail as a standard email account?
Click to expand...
Click to collapse
Right it works fine.
Because in this case I need to pay for a mail access on my mobile ; With the little app gmail I use my internet illimity access.
Amande.
the install goes well until It ask me to write my personal informations before connexion, which is impossible . Which Keyboard do you use ?
Where did you get that download? I've been looking for it forever, but since I always go to the site on Opera nothing asks me to download anything
Type directly in your mobile browser:
m.google.com/mail

hotmail on my htc touch pro 2

hi,
i want to use my hotmail account in the mailbox on my touch pro 2.
but when i want to enter my hotmail account, the phone opens opera and goes to windows live website.
i don't want that.
i tried to enter hotnail, instead of hotmail.
then enter the details, and change it to hotMail. com.
that doesn't work.
entering it differently doesn't work either.
even when i sync with my outlook it doesn't copy my hotmail account.
i'm sick of it.... i would like to decide which accounts i can use on my phone.
so could anyone tell me how i can get my hotmail account on my htc touch pro 2.
You have to download windows live fot it to work. When you enter the hotmail adres it will indeed fo online to fetch the cab. After installing the cab your mail will show up in the mail tab of HTC sense.
You might already have windows live in your phone... check that first... But like sdemon said you need to log into windows live and then as you are doing your initial sign in it will give you the option of having the mail sync to your phone.
i don't get it....
i go to windows live, and i sign in with my hotmail account.
but nowhere is the option to download a .cab or to sync.
maybe it's just me, but i just can't seem to find it....
in the meantime i'll try if my windows live version is up to date, and if my rom is up to date....
You dont have to get windows live to set up an hotmail account.
go to your messages to set up a new e-mail accunt, chose for internet e-mail, fill in your e-mail address, in stead of .COM fill in .coN at the end like: [email protected]
incoming mail server: [email protected]:995
outgoing ( smtp server ) smtp.live.com:25
Check the outgoing server requires authentication and use the same name and password for sending e-mail
Thats got to work.
I popsted an answer to this question over at PPCGeeks a while back. Here's a link:
http://forum.ppcgeeks.com/showpost.php?p=1248517&postcount=9
supervinnie40 said:
i don't get it....
i go to windows live, and i sign in with my hotmail account.
but nowhere is the option to download a .cab or to sync.
Click to expand...
Click to collapse
When I try to set-up my hotmail (either through TF3D or WM 6.5), it automatically takes me to Windows Live to set the account up. Once it is set up, it shows up in TF3D and WM.
jcterry said:
When I try to set-up my hotmail (either through TF3D or WM 6.5), it automatically takes me to Windows Live to set the account up. Once it is set up, it shows up in TF3D and WM.
Click to expand...
Click to collapse
ditto... has been like that for years
wel... it took me a little while and quit a few fora's.....
first i updated the phone with the latest ROM from the htc website.
the phone has changed a lot, i've got sense now (no weird working TF3D).
the new software is great (excepts for some issues with the htc sms messages program).
next i tried all the same, but it didn't work.
then i found out how to do it (thanks to this topic).
you open windows live, and you log in with your hotmail account.
in the middle screen you see several options (like "log on messenger") and the last one says "sync account".
check that one, and the phone does almost everything.
it kinda works... except for 1 thing.... i can't enter a second hotmail account.
the option of filling in hotmail.coN instead of .coM doesn't work.
the email you have to fill in is the email the phone uses to register with the server.
if you change .coN back to .coM, the phone recognizes the fact that it's a hotmail account and redirects you straight to the windos live website.
other option people discuss in this topic don't seem to work.
at least not with the latest ROM.
No Hotmail, no Roadrunner, nothing works anymore
I followed all the instructions given here but still, I can't set up my Hotmail account. I logged in to my account but there was no option to "sync account" like supervinnie40 mentioned.
Moreover, in addition to not being able to set up a Hotmail account anymore (happened overnight) I've not been able to send any e-mails using RoadRunner from TWC, NY.
As far as the Hotmail account goes, it's very frustrating because it was the only one I was able to use. Why is it working one day and gone the day after?
Hard reset doesn't solve the problem either.
Expensive phone, some features not working. Frustrating.
HTC Touch Pro 2 (Sprint). I don't like it so much anymore.
freaknormel said:
You dont have to get windows live to set up an hotmail account.
go to your messages to set up a new e-mail accunt, chose for internet e-mail, fill in your e-mail address, in stead of .COM fill in .coN at the end like: [email protected]
incoming mail server: [email protected]:995
outgoing ( smtp server ) smtp.live.com:25
Check the outgoing server requires authentication and use the same name and password for sending e-mail
Thats got to work.
Click to expand...
Click to collapse
This dude messed up...outgoing should be pop3.live.com:995
if you type this correctly you should be able to sync.....

[Q] Syncing Problems

Hey guys, I have tried taking care of my problem with sync'ing. I've searched the forums here on XDA, and searched Google. But I want to start using XDAndroid 2.2 regularly and I am having some problems with sync'ing.
I have three e-mail addresses from different domains. Do i need to sync all of these? or do I only need to sync the address that my android account is set up on on my phone? Also, It said I needed to enable Google Sync from my settings. Which I have been searching, and cannot find.. I feel like such a noob and once someone tells me, I'll do a big facepalm.
Please help me.
khoyifish said:
Hey guys, I have tried taking care of my problem with sync'ing. I've searched the forums here on XDA, and searched Google. But I want to start using XDAndroid 2.2 regularly and I am having some problems with sync'ing.
I have three e-mail addresses from different domains. Do i need to sync all of these? or do I only need to sync the address that my android account is set up on on my phone? Also, It said I needed to enable Google Sync from my settings. Which I have been searching, and cannot find.. I feel like such a noob and once someone tells me, I'll do a big facepalm.
Please help me.
Click to expand...
Click to collapse
use gmail account
then
setting>accounts & sync
....allow me to face palm you
when I hit settings I only have "Accounts and Import". I guess I'm looking for a "Googly Sync" option.
Do I just have to enable IMAP or POP3?
Sorry, I've had a very off day..
khoyifish said:
when I hit settings I only have "Accounts and Import". I guess I'm looking for a "Googly Sync" option.
Do I just have to enable IMAP or POP3?
Sorry, I've had a very off day..
Click to expand...
Click to collapse
No, it is not like syncing with winmo, you only have to sync your phone with your google account....it syncs more than email
its the 7th option down under settings
are you using a current build?
I don't think I gave you enough information. I'm wanting to switch over to android. I'm currently using the latest build of the Energy ROM (SenCity style). The only reason I'm not using andriod is that I dont know how to send my contacts from Windows into the Android build.
I've been told that Google Sync does it. I was trying to enable it from my gmail account. Where do I go to get to the settings you were referring to?
Sorry about the confusion. the help is much appreciated! thanks
So if your contacts aren't already sync'd with your GMail account from WinMo, the initial sync will knock them out.
Setup PIM Backup or something similar so you can backup all your contacts. Then setup your GMail account in your Exchange settings for WinMo - so you go to Start -> Settings -> Connections -> Comm Manager -> MS Direct Push - from there you enter your GMail settings. m.google.com for the server, be sure to use ssl. I'm not positive if it does knock out your existing contacts, but if it does after you setup the server, import your contacts back from PIM Backup or whatever you used to backup your contacts, run another sync in ActiveSync (not with your computer, with GMail) - you should now have all your contacts in GMail under "My Contacts" - then you can just sync in Android. Easy.
Yeah I have all of that set up on my phone, It just says sync error.
I thought I would have to enable something in my gmail account on my computer for the sync to go through?
khoyifish said:
Yeah I have all of that set up on my phone, It just says sync error.
I thought I would have to enable something in my gmail account on my computer for the sync to go through?
Click to expand...
Click to collapse
you shouldnt have to, least i didnt
make you you are entering everything correctly
khoyifish said:
Yeah I have all of that set up on my phone, It just says sync error.
I thought I would have to enable something in my gmail account on my computer for the sync to go through?
Click to expand...
Click to collapse
Are you getting the sync error in Android or WinMo? I'm going to assume WinMo.
When you setup the exchange server, ONLY check email & contacts. You can sync the calendar, but I found if you just setup your gmail account without ever visiting your calendar, the sync will fail. Other than that, I don't think there's anything to enable assuming you're using the correct settings... Always make sure to put in the entire email address, w/the @gmail.com @ the end.
I was getting the error in WinMo. Sorry about being so unclear! woops.
Hazzah! I disabled Calendars and Tasks. and now Contacts are currently being sync'd! woo! I wanted Calendars and Tasks to sync because Univ. of South Florida uses Google Apps and I had my calendar on my phone. Everyone who has android phones, just one touch and all of their calendar and schedule is on their phone. I'll just do this then haha.
Anyways, as soon as I log into Android with my gmail account will the contacts be there? Or I need to enable a sync through there? (I've had midterms this week and tonight ill be able to finally sit down and play with this).
Really Appreciate the help guys!
Edit: it is syncing but it is doing so at like one contact per 5 minutes. Maybe I need to go to an empty field to get decent reception with TMO. sigh
khoyifish said:
I was getting the error in WinMo. Sorry about being so unclear! woops.
Hazzah! I disabled Calendars and Tasks. and now Contacts are currently being sync'd! woo! I wanted Calendars and Tasks to sync because Univ. of South Florida uses Google Apps and I had my calendar on my phone. Everyone who has android phones, just one touch and all of their calendar and schedule is on their phone. I'll just do this then haha.
Anyways, as soon as I log into Android with my gmail account will the contacts be there? Or I need to enable a sync through there? (I've had midterms this week and tonight ill be able to finally sit down and play with this).
Really Appreciate the help guys!
Edit: it is syncing but it is doing so at like one contact per 5 minutes. Maybe I need to go to an empty field to get decent reception with TMO. sigh
Click to expand...
Click to collapse
Hrm that seems odd to me. All my 100+ contacts sync in about a minute, on my cell radio's connection.
Tasks will never sync (I believe...) but Calendar can sync assuming you have used it on your GMail account. I'm pretty sure they mention this on the Google Sync help page
Easiest way in Android is to just setup the account in "Accounts & Sync".
If you're using an exchange account perhaps. Just sync your contacts with that account, then in android have it sync contacts.
That how I migrated from WinMo to XDANDROID. The only thing I use my gmail account for is the marketplace.
Currently, I have my contacts in my gmail account (i checked)
I booted up Android and went to Settings --> Accounts and Sync. I put in my email and password and then it asked for a username. I tried using just the begining of my email (khoyifish) and then I tried using my whole email ([email protected]) then it says retrieving account information and gets and error message. i enabled the two SSL options, because thats how the exchange works in WInMo. Any suggestions? thanks!
I'm frustrated, but I love android!
Edit: I let the WInMo Exchange run in the background, so I didnt have to worry about it taking a long time haha
khoyifish said:
Currently, I have my contacts in my gmail account (i checked)
I booted up Android and went to Settings --> Accounts and Sync. I put in my email and password and then it asked for a username. I tried using just the begining of my email (khoyifish) and then I tried using my whole email ([email protected]) then it says retrieving account information and gets and error message. i enabled the two SSL options, because thats how the exchange works in WInMo. Any suggestions? thanks!
I'm frustrated, but I love android!
Edit: I let the WInMo Exchange run in the background, so I didnt have to worry about it taking a long time haha
Click to expand...
Click to collapse
So when you picked 'Add account' under Accounts & Sync, did you pick Google or Corporate...? Sounds like you picked corporate... you need to pick Google.
Umm... It didnt let me pick any?
I'm running 2.2 Froyo btw.
khoyifish said:
Umm... It didnt let me pick any?
I'm running 2.2 Froyo btw.
Click to expand...
Click to collapse
We're talking about Android right!?!?
Settings -> Accounts & Sync -> Add Account. You should now have two choices, "Corporate" or "Google"... No?
Yeah.. haha I just booted up Android real quick to show you.
I go settings --> Accoutns and Sync and it asks for
Username : [email protected]____
Password: _____
next screen says
Domain/Username: \khoyifish
Password: ____
Server: gmail.com
[x] Use Secure Connection SSL)
[x] Accept all SSL Certificates
Connecting to incoming server settings ---- Setup could not finish. Unable to open connection to server.
Edit: just tried going into the market and it didnt open. Maybe I dont have good connection?
khoyifish said:
Yeah.. haha I just booted up Android real quick to show you.
I go settings --> Accoutns and Sync and it asks for
Username : <omitted>
Password: _____
next screen says
Domain/Username: <omitted>
Password: ____
Server: gmail.com
[x] Use Secure Connection SSL)
[x] Accept all SSL Certificates
Connecting to incoming server settings ---- Setup could not finish. Unable to open connection to server.
Edit: just tried going into the market and it didnt open. Maybe I dont have good connection?
Click to expand...
Click to collapse
May want to remove your actual email as web spiders can crawl these pages...
anyhoo, that's definitely not right. I don't know what would cause it to skip that page either... I don't know if the connection would have anything to do with it.
Also, the exchange server for GMail is m.google.com. But that shouldn't matter on Android, it should let you choose Google... Hmmmmm. Delete (move, rename) your data.img and start fresh. Cuz that's odd.
where is that data.img file? I was also thinking about formatting my SD card (after backing up cab files and pictures.
It wouldnt matter that it is the FROYO build? Should I try the other build?
khoyifish said:
where is that data.img file? I was also thinking about formatting my SD card (after backing up cab files and pictures.
It wouldnt matter that it is the FROYO build? Should I try the other build?
Click to expand...
Click to collapse
Yea I'm using Froyo as well. There's two "main" builds of Froyo - reference and blazn. Shouldn't matter which one you're using. Data.img is created on first boot, and is located where you run haret.exe from...

[Q] POP Email and phone

Just trying to understand how this works...
For some reason, when I download my email on Outlook which is supposed to be a full download from the servers (therefore, not readable anymore from devices), it doesn't remove those emails from my phone the way it used to in the past. So I have to delete them from my phone as well. What setting do I have wrong here? I can delete from the server on my phone, but it doesn't automatically delete them when I check them on Outlook.
Am I making sense??
Thanks.
tinpanalley said:
Just trying to understand how this works...
For some reason, when I download my email on Outlook which is supposed to be a full download from the servers (therefore, not readable anymore from devices), it doesn't remove those emails from my phone the way it used to in the past. So I have to delete them from my phone as well. What setting do I have wrong here? I can delete from the server on my phone, but it doesn't automatically delete them when I check them on Outlook.
Am I making sense??
Thanks.
Click to expand...
Click to collapse
Sounds like you need IMAP. POP3 simply downloads and deletes from the server, it doesn't do anything to sync across devices. IMAP syncs, rather than downloads, so it should always appear the same on all devices.
Sent from my T-Mobile myTouch 3G Slide
Hmm... I don't think I'm communicating properly. Let me try again.
Here's what I used to be able to do... with POP3
1. Get email while I'm out
2. Check, read email on my phone
3. Get home, check Outlook, emails downloaded
4. Emails automatically removed from phone
Can't seem to do that anymore, and I'm wondering what I may have switched in my settings. Could it have something to do with my POP or SMTP settings?
Thanks
tinpanalley said:
Hmm... I don't think I'm communicating properly. Let me try again.
Here's what I used to be able to do... with POP3
1. Get email while I'm out
2. Check, read email on my phone
3. Get home, check Outlook, emails downloaded
4. Emails automatically removed from phone
Can't seem to do that anymore, and I'm wondering what I may have switched in my settings. Could it have something to do with my POP or SMTP settings?
Thanks
Click to expand...
Click to collapse
Hmm. I have never known POP to be able to delete files from other devices after you delete them from one place. I don't actually use email on my phone other than the gmail app, so I have never had to use those settings, so unless someone else can give a better answer I would just fiddle with the settings on your phone, outlook, and web server to see if you can find an option to synchronize deletions or something rather.

[FIX] Exchange Active Sync with Hotmail (post Hotmail Server Upgrade-Jun 2012))

MODS: This is my first post on "how to fix something". If I've done anything wrong, please correct me (and the post).
I (and a lot of other people) started having problems with Exchange ActiveSync with Hotmail around the mid-to-end of Jun 2012.
The symptoms on HTC Sense 4.0 phones include the error message "Sync is currently experiencing problems. It will be back shortly" when you try to sync with your Hotmail account.
On searching for a solution, I've found this is a known problem affecting multiple OS platforms (AOSP Devices, iPhones, BB’s, etc). Microsoft is updating their Hotmail servers with a newer version of the protocol, and this is breaking ActiveSync with Hotmail on many devices.
At some point in the future, many people expect that HTC will need to update their client software to support this new protocol. Until they do, I think that I’ve discovered a solution that may fix problems people have been having with syncing with their Hotmail accounts (and getting the "Sync is currently experiencing problems. It will be back shortly" errors.).
I make no promises that this will fix your problem (it worked for me). I only have one phone (to test with) and no friends (who could help with testing). The solution I’m recommending will cost you $3.00 so if you don’t want to initially spend the money on an application, then I’d recommend waiting for a few other users (who will hopefully report back) on whether or not this fixed they EAS issue with Hotmail.
I’ve applied this change and I’ve been able to successfully (manually) sync with my Hotmail Account successfully for the past 24 hours. I have not tested this with Contacts, Calendars, Tasks or with Push Mail (if this method allows for the successful sync of any/all those fields, please report back). I’ve been successfully syncing over WiFi and via my cellular connection.
Assumptions:
1) OS is ICS and you’re using the HTC Mail.apk (default HTC Mail Application) to sync with Hotmail.
2) Your phone is rooted.
3) You have SuperSU intstalled from Play Store: https://play.google.com/store/apps/details?id=eu.chainfire.supersu
4) You’re willing to spend $3.00 to buy SQLite Editor. (If someone know of a free version, please let me know and I’ll update the post).
Steps:
1) Create your EAS Hotmail Account just like you normally would: Settings->Accounts & Sync->Add->Exchange ActiveSync
2) Once you’ve completed your Account configuration, go to the Play Store and buy (sorry) SQLite Editor: https://play.google.com/store/search?q=sqlite+editor . It’ll cost you 3 bucks and it’s a great program (I’m not associated with the program at all (no conflicting interest)).
3) Launch SQLite Editor (once installed). It will ask for SU permissions the first time you launch it: Please allow SU access.
4) After a few minutes of scrubbing your phone’s databases, you’ll see a list. Scroll down to the one titled “Mail” (in smaller print right below the title “Mail”, you should see “com.htc.android.mail”). Tap on “Mail”->”mail.db”->”accounts”.
5) After clicking on “accounts, you should see a screen with all of your email accounts listed (if you have more than one). Tap AND HOLD on your Hotmail Account. From the pop-up menu, click on “Edit Record”.
6) Scroll down to you find the Field titled “_easSvrProtocol”. You should see a value in the field (mine had a 14 in the field). Change the value to 2.5 and click on “Save”.
7) Reboot your phone
8) Trying syncing your Hotmail account. It should now sync without the annoying message “Sync is currently experiencing problems. It will be back shortly"
Please provide feedback.
If anyone is wondering: I don't have a HTC One X (rather I have the Sprint EVO 4g LTE). It's S-Off/Rooted and I'm using a custom ROM (see signature).
Justin
Hi
weatheryoko said:
MODS: This is my first post on "how to fix something". If I've done anything wrong, please correct me (and the post).
I (and a lot of other people) started having problems with Exchange ActiveSync with Hotmail around the mid-to-end of Jun 2012.
The symptoms on HTC Sense 4.0 phones include the error message "Sync is currently experiencing problems. It will be back shortly" when you try to sync with your Hotmail account.
On searching for a solution, I've found this is a known problem affecting multiple OS platforms (AOSP Devices, iPhones, BB’s, etc). Microsoft is updating their Hotmail servers with a newer version of the protocol, and this is breaking ActiveSync with Hotmail on many devices.
At some point in the future, many people expect that HTC will need to update their client software to support this new protocol. Until they do, I think that I’ve discovered a solution that may fix problems people have been having with syncing with their Hotmail accounts (and getting the "Sync is currently experiencing problems. It will be back shortly" errors.).
I make no promises that this will fix your problem (it worked for me). I only have one phone (to test with) and no friends (who could help with testing). The solution I’m recommending will cost you $3.00 so if you don’t want to initially spend the money on an application, then I’d recommend waiting for a few other users (who will hopefully report back) on whether or not this fixed they EAS issue with Hotmail.
I’ve applied this change and I’ve been able to successfully (manually) sync with my Hotmail Account successfully for the past 24 hours. I have not tested this with Contacts, Calendars, Tasks or with Push Mail (if this method allows for the successful sync of any/all those fields, please report back). I’ve been successfully syncing over WiFi and via my cellular connection.
Assumptions:
1) OS is ICS and you’re using the HTC Mail.apk (default HTC Mail Application) to sync with Hotmail.
2) Your phone is rooted.
3) You have SuperSU intstalled from Play Store: https://play.google.com/store/apps/details?id=eu.chainfire.supersu
4) You’re willing to spend $3.00 to buy SQLite Editor. (If someone know of a free version, please let me know and I’ll update the post).
Steps:
1) Create your EAS Hotmail Account just like you normally would: Settings->Accounts & Sync->Add->Exchange ActiveSync
2) Once you’ve completed your Account configuration, go to the Play Store and buy (sorry) SQLite Editor: https://play.google.com/store/search?q=sqlite+editor . It’ll cost you 3 bucks and it’s a great program (I’m not associated with the program at all (no conflicting interest)).
3) Launch SQLite Editor (once installed). It will ask for SU permissions the first time you launch it: Please allow SU access.
4) After a few minutes of scrubbing your phone’s databases, you’ll see a list. Scroll down to the one titled “Mail” (in smaller print right below the title “Mail”, you should see “com.htc.android.mail”). Tap on “Mail”->”mail.db”->”accounts”.
5) After clicking on “accounts, you should see a screen with all of your email accounts listed (if you have more than one). Tap AND HOLD on your Hotmail Account. From the pop-up menu, click on “Edit Record”.
6) Scroll down to you find the Field titled “_easSvrProtocol”. You should see a value in the field (mine had a 14 in the field). Change the value to 2.5 and click on “Save”.
7) Reboot your phone
8) Trying syncing your Hotmail account. It should now sync without the annoying message “Sync is currently experiencing problems. It will be back shortly"
Please provide feedback.
If anyone is wondering: I don't have a HTC One X (rather I have the Sprint EVO 4g LTE). It's S-Off/Rooted and I'm using a custom ROM (see signature).
Justin
Click to expand...
Click to collapse
The first option to try is to change the Exchange Active server name, this is something that seems to work on HTC devices. It worked in my case. One of the problems is the new protocols/servers that Microsoft are using needs a redirect to what seems to be a particular data centre your account is held at, this redirect isn't understand by a lot of devices. So try this first, you will need to remove the Active Exchange account first which will clear contacts etc until you resyns.
1) Log into Hotmail via the internet, and look at the Url you are redirect to, for example: https://snt108.mail.live.com/default.aspx
2) Take the first three letters after the //, in this example snt. The three letters appear to identify the data centre holding your account.
3) Re-add your Exchange account, select manual setup, enter your details, and for the domain name use those first 3 letters then add -m.hotmail.com, in this example the server becomes snt-m.hotmail.com
4) For your username, use your email address, this might be populated already with just the first part of your email address, but it is important to then add the rest, so essentially your email is appearing twice in the settings.
Then complete the set-up and try and sync.
Hope that helps. If not, it is worth trying the other suggestion.
Regards
Phil
PhilipL said:
Hi
The first option to try is to change the Exchange Active server name, this is something that seems to work on HTC devices. It worked in my case. One of the problems is the new protocols/servers that Microsoft are using needs a redirect to what seems to be a particular data centre your account is held at, this redirect isn't understand by a lot of devices. So try this first, you will need to remove the Active Exchange account first which will clear contacts etc until you resyns.
1) Log into Hotmail via the internet, and look at the Url you are redirect to, for example: https://snt108.mail.live.com/default.aspx
2) Take the first three letters after the //, in this example snt. The three letters appear to identify the data centre holding your account.
3) Re-add your Exchange account, select manual setup, enter your details, and for the domain name use those first 3 letters then add -m.hotmail.com, in this example the server becomes snt-m.hotmail.com
4) For your username, use your email address, this might be populated already with just the first part of your email address, but it is important to then add the rest, so essentially your email is appearing twice in the settings.
Then complete the set-up and try and sync.
Hope that helps. If not, it is worth trying the other suggestion.
Regards
Phil
Click to expand...
Click to collapse
I tried "snt-m.hotmail.com" but the sync never completes.
For the moment, I use the "Hotmail" app from the store. I hope it will be fixed in next rom.
PhilipL said:
Hi
The first option to try is to change the Exchange Active server name, this is something that seems to work on HTC devices. It worked in my case. One of the problems is the new protocols/servers that Microsoft are using needs a redirect to what seems to be a particular data centre your account is held at, this redirect isn't understand by a lot of devices. So try this first, you will need to remove the Active Exchange account first which will clear contacts etc until you resyns.
1) Log into Hotmail via the internet, and look at the Url you are redirect to, for example: https://snt108.mail.live.com/default.aspx
2) Take the first three letters after the //, in this example snt. The three letters appear to identify the data centre holding your account.
3) Re-add your Exchange account, select manual setup, enter your details, and for the domain name use those first 3 letters then add -m.hotmail.com, in this example the server becomes snt-m.hotmail.com
4) For your username, use your email address, this might be populated already with just the first part of your email address, but it is important to then add the rest, so essentially your email is appearing twice in the settings.
Then complete the set-up and try and sync.
Hope that helps. If not, it is worth trying the other suggestion.
Regards
Phil
Click to expand...
Click to collapse
Phil,
I've tried that (mine started with "bay" so I tried changing my server to bay-m.hotmail.com) but I couldn't get it to work. I know some people have had sucess but others didn't (I was one of those who still couldn't sync). By changing the “_easSvrProtocol” from 14 to 2.5 was the only way I could get it to work. Currently I'm sync'ing using the default server (m.hotmail.com) and everything is working as designed.
Justin
Hi
weatheryoko said:
Phil,
I've tried that (mine started with "bay" so I tried changing my server to bay-m.hotmail.com) but I couldn't get it to work. I know some people have had sucess but others didn't (I was one of those who still couldn't sync). By changing the “_easSvrProtocol” from 14 to 2.5 was the only way I could get it to work. Currently I'm sync'ing using the default server (m.hotmail.com) and everything is working as designed.
Justin
Click to expand...
Click to collapse
I think the problem arises when they stop supporting these older protocols, hopefully by then HTC or Microsoft will have worked out the problems, until then we have to find our own solutions, nice one Microsoft.
Regards
Phil
Just confirming the solution in post #1 worked for me.
Big thanks here but curious to know how you would figure this out? What changed when the figure was altered from 14 to 2.5 as it was in my case also?
Funny thing i had similar problems with a normal exchange account, even after installing stock RUU.
Sent from my HTC One X using xda premium
Maybe a dev can see if a mod can be made for solving this problem?
Sent from my HTC One X using xda app-developers app
Risingson said:
Just confirming the solution in post #1 worked for me.
Big thanks here but curious to know how you would figure this out? What changed when the figure was altered from 14 to 2.5 as it was in my case also?
Click to expand...
Click to collapse
After reading about this on multiple threads (both within XDA and outside), I kept seeing reports from various posters that said "If you force the 2.5 Protocal, EAS works on Hotmail". So I started digging around and came up the the solution above.
Risingson: May I ask what you are sync'ing? (i.e. Contacts, Calendar, Email?) I only sync email so I'm curious if this fix allows for full EAS capability with Hotmail. I would think it would, but I'd like confirmation.
Justin
Funnily enough, the Hotmail app works fine for syncing contacts, emails and calenders.
weatheryoko said:
Risingson: May I ask what you are sync'ing? (i.e. Contacts, Calendar, Email?) I only sync email so I'm curious if this fix allows for full EAS capability with Hotmail. I would think it would, but I'd like confirmation.
Justin
Click to expand...
Click to collapse
Just email. Contacts and calendar are linked to Gmail which I am slowly making the switch to.
Push email works perfectly for hotmail now. It's a .co.uk account FWIW.
Risingson said:
Just email. Contacts and calendar are linked to Gmail which I am slowly making the switch to.
Push email works perfectly for hotmail now. It's a .co.uk account FWIW.
Click to expand...
Click to collapse
You've got the exact same set up that I have (except I'm using hotmail.com).
Justin
YES! works for me! big Thanks...
This worked for me as well on my Evo 4G LTE. Thanks weatheryoko .
For what it's worth, you don't need the $3 app. You can use something like SQLite Database Browser on your computer instead.
jadeboy7 said:
This worked for me as well on my Evo 4G LTE. Thanks weatheryoko .
For what it's worth, you don't need the $3 app. You can use something like SQLite Database Browser on your computer instead.
Click to expand...
Click to collapse
Is it possible to make this modification without root? Copy and modify the file on pc and copy it again to the device with a "adb push command"?
Sent from my HTC One X using xda app-developers app
MickyMax said:
Is it possible to make this modification without root? Copy and modify the file on pc and copy it again to the device with a "adb push command"?
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Can you mount the /data partition without root? The database file (mail.db) is in /data/data/com.htc.android.mail/databases. If you can push/pull to/from there, it should work. I don't have much experience with unrooted devices though.
jadeboy7 said:
Can you mount the /data partition without root? The database file (mail.db) is in /data/data/com.htc.android.mail/databases. If you can push/pull to/from there, it should work. I don't have much experience with unrooted devices though.
Click to expand...
Click to collapse
Very good question... Someone can help?
MickyMax said:
Very good question... Someone can help?
Click to expand...
Click to collapse
You can always try it and see if it works.
This is interesting, so this would mean that recently Microsoft has upgraded their Exchange server from Exchange 2003 sp2 to Exchange 2010. They have always run a very old version of Exchange which is why the utilized Activesync version was 2.5. So if the fix is to change it from Activesync 14.0 to 2.5 that means some software upgrade happened recently on Microsoft's side which is what is causing this issue.
It's working!
FYI: My phone isn't rooted but is unlocked with custom recovery
So the adb commands are working fine! :good:
I have a folder with fastboot stuff : "D:\fastboot"
I have created a hotmail account on my phone and the fist sync doesn't work.
My phone is connected with debugging enabled and I run these commands
adb pull /data/data/com.htc.android.mail/databases/mail.db
Click to expand...
Click to collapse
I now have the "mail.db" file on my fastboot folder.
I downloaded SQLite Database Browser as suggested before. With the tool, I open the data of the table "account". I search my hotmail account and updated the "easSvrProtocol" to "2.5". Do not forget to save!
View attachment 1226181
I launched the push command
adb push mail.db /data/data/com.htc.android.mail/databases/
Click to expand...
Click to collapse
Reboot the phone and voilà!
The sync is working fine!
Thanks to jadeboy7 and weatheryoko
Please click Thanks if this post helps you.

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