Very Weird Battery Problem - HTC Excalibur

Hi everyone! (Sorry the bad english)
I have an HTC S621 (Dash) whit a very weird problem.
Some months ago, the battery has become to discharge very fast. Like From 100% to 0 in 35/40 minutes.
But even whit 100% of charge, if you turn wifi on or make a call, the phone turns off in a few seconds. And when I turn it on again, it show 60% charged.
So, wondering its a battery problem, I bought a new one and unfortunately the same problem still happen.
So, someone have the same problem? Can anyone help me? Tanks a lot!

Not strange infact u would have found threadz with exact same issue if searched? new battery solves it "generally".

I am not sure that I understood what you wanted to say, but:
- I bought a new battery > Not Work
- I've search in the forum, have no found some one with the same problem (The people usually solved your problems changing the battery, not work for me)
- I've originaly used an original ROM from HTC, but I try lots of ROMs (WM5, 6 and 6.1) > not work too.
Tanks!

same problem here, but new battery solved it, this is my fourth battery for my dash since 2007...

tonywalker said:
I am not sure that I understood what you wanted to say, but:
- I bought a new battery > Not Work
- I've search in the forum, have no found some one with the same problem (The people usually solved your problems changing the battery, not work for me)
- I've originaly used an original ROM from HTC, but I try lots of ROMs (WM5, 6 and 6.1) > not work too.
Tanks!
Click to expand...
Click to collapse
Herp derp, if a new battery and different ROM's didn't, it's the actual phone.
Lrn2deduct xD

I have tried something different: I have an old nokia phone and the battery is 3,7V/860Ma. It have almost the same size of the Dash battery, is a little small. Well I put her on Dash and works fine for hours. With Wifi, phone and bluetooth on. I set to never power off the backlight and open an internet radio to test and just works fine. The only problem is the battery metter is not show the real state of the battery. It jump from 90% to 89% and stop. After almost 50m it jumps again to 70%, etc..
I wondering if the phone have a problem to charge the battery only. So I have a new questions:
There will be a problem charge the 860Ma battery on S621 to test? The Original has 960Ma. I fear explosions!
Tanks!

tonywalker said:
I am not sure that I understood what you wanted to say, but:
- I bought a new battery > Not Work
- I've search in the forum, have no found some one with the same problem (The people usually solved your problems changing the battery, not work for me)
- I've originaly used an original ROM from HTC, but I try lots of ROMs (WM5, 6 and 6.1) > not work too.
Tanks!
Click to expand...
Click to collapse
My post meant generally a new battery fixes it to which would have found via search, if not then it's hardware related or you baught a duff battery? "has been known to happen with new battery too" also can be found via search
Would not advise using a battery from another phone full stop.
Sounds like your Dash has had it's last dayz

stylez said:
My post meant generally a new battery fixes it to which would have found via search, if not then it's hardware related or you baught a duff battery? "has been known to happen with new battery too" also can be found via search
Would not advise using a battery from another phone full stop.
Sounds like your Dash has had it's last dayz
Click to expand...
Click to collapse
Yea...
I will try two last things... use the warranty to exchange this battery for a new one to be sure that is not a factory problem on her, and buy a standalone wall charger to recharge the battery without the phone.
I need this phone alive a little more time because he belongs in truth to my wife, (I bought a Kaiser for me a few months) and I will not buy a new one for her this days (sorry honey)...
Smartphones like Dash are cheap on North America and Europe but on Brasil they cost around R$ 500,00 ($270,00) and for now is too much for me
Tanks!

tonywalker said:
Yea...
I will try two last things... use the warranty to exchange this battery for a new one to be sure that is not a factory problem on her, and buy a standalone wall charger to recharge the battery without the phone.
I need this phone alive a little more time because he belongs in truth to my wife, (I bought a Kaiser for me a few months) and I will not buy a new one for her this days (sorry honey)...
Smartphones like Dash are cheap on North America and Europe but on Brasil they cost around R$ 500,00 ($270,00) and for now is too much for me
Tanks!
Click to expand...
Click to collapse
If the Dash cost $270.00; how much was the Kaiser?

yea that surely calls for a new Battery !
just this time try to get a high capacity battery like 2200mA/h or something because the standart one is only 960mA/h I got my 2200mA/h with abt 20 $ on ebay which is very cheap ! and it stays a hell lot of time with wifi Bluetooth on...
Boa sorte

My battery just went was a 2009 one, just gonna order the 1300 battery shall be Goood! you probably killed it via charging USB or overclocking on Kavana Build etc or it just smoked itself, My 2008 Made S621 died after months too, 1300 stock size battery online is a good choice for this phone.

A new batter should fix it but if you get the original type it's going to do the same thing. You need a battery that has been produced more recently than the originals.

Im pretty sure its cause i overclocked.... but i wanted a nice new 1300 maH battery whats 30 bucks lol )

Related

MDA Pro turns off all the time Help....

Hi all, i have the mda pro (t-mobile UK) Had tried lots of roms before but in the end i stuck with the latest official t-mobile rom & radio.
In the last few weeks i every time i try to connect with gprs the signal goes, other times the phone just goes dead, wont reboot properly for a few try's( gets to the windows mobile logo then dead again.
After a few try's it will boot up, but it turns off alot i mean just about every time i open up the phone. I thought maybe the battery but when i get it to boot up its fine %70 battery ect ect.
Its still under warrenty and is actual being sent back tomorrow for repair but i have a feeling they will just reflash and send it back as the problem is random.
Anybody any ideas whats wrong? did a hard reset and problem if anything is worse now and seems to be getting worse everyday. Ofcourse i dont know when the phone has went belly up as its closed over when not in use.
I really would like a replacment phone but as i said i think they will reflash and send back. I have to keep sim,battery ect.ect.
Info anyone.
With those symptoms my first thought would be a faulty battery. If i were you, I would insist on returning the battery for replacement as well.
Are Battery's covered under the first years guarantee?
Iam almost sure its the battery also, but the battery holds fine after it reboots, Having said that it never lasts anywhere near 24hrs and never has.
Steph69 said:
Are Battery's covered under the first years guarantee?
Iam almost sure its the battery also, but the battery holds fine after it reboots, Having said that it never lasts anywhere near 24hrs and never has.
Click to expand...
Click to collapse
I'm sure that is the battery,I had the same problem and the guarantee covered only 6 monthes
Problem solved....
Well got a brand new shinny MDA Pro replacment under warrenty.
Not a new battery tho, still got all the same problems so yup its a battery problem.
No big deal i will buy a new battery and i got a brand new mda pro again.
Result .....

my dash shutdown spontaneously :(

hi everybody
les go to the problem
I am not sure when this start happen, this is my girlfriend phone and I don't remember her complaining about the phone.
I flash the last rose rom, everithing ok, but, without a reason the phone is turned off automatically, is random, with full battery, or when I turn on the wifi, when data conection is turned off, when the phone is in my pocket doing nothing, etc.
I follow the instructions to reflash the original rom, I chose the HTC EXCALIBUR 1.33.422.1 (windows mobile 6 WWE ), but the problem cotinues
I work with this thing and is really annoying to miss emails and phone calls
plz help, any idea is a good idea.
thanks
PS: sorry about my poor english.
froman said:
hi everybody
les go to the problem
I am not sure when this start happen, this is my girlfriend phone and I don't remember her complaining about the phone.
I flash the last rose rom, everithing ok, but, without a reason the phone is turned off automatically, is random, with full battery, or when I turn on the wifi, when data conection is turned off, when the phone is in my pocket doing nothing, etc.
I follow the instructions to reflash the original rom, I chose the HTC EXCALIBUR 1.33.422.1 (windows mobile 6 WWE ), but the problem cotinues
I work with this thing and is really annoying to miss emails and phone calls
plz help, any idea is a good idea.
thanks
PS: sorry about my poor english.
Click to expand...
Click to collapse
maybe do a hard reset it tells u how in the sticky thread
froman said:
hi everybody
les go to the problem
I am not sure when this start happen, this is my girlfriend phone and I don't remember her complaining about the phone.
I flash the last rose rom, everithing ok, but, without a reason the phone is turned off automatically, is random, with full battery, or when I turn on the wifi, when data conection is turned off, when the phone is in my pocket doing nothing, etc.
I follow the instructions to reflash the original rom, I chose the HTC EXCALIBUR 1.33.422.1 (windows mobile 6 WWE ), but the problem cotinues
I work with this thing and is really annoying to miss emails and phone calls
plz help, any idea is a good idea.
thanks
PS: sorry about my poor english.
Click to expand...
Click to collapse
Most probably the battery, especially if does it on all ROM's, there have been many threads about spontanious turning offf may be worth doing a search.
wow this was fast, thanks for the answers
s1l3nt said:
maybe do a hard reset it tells u how in the sticky thread
Click to expand...
Click to collapse
I already do a hard reset (many times)
stylez said:
Most probably the battery, especially if does it on all ROM's, there have been many threads about spontanious turning offf may be worth doing a search.
Click to expand...
Click to collapse
I already made a search about this problem (I am not so newbie ) but I cannot find any problem like this.
but now you mentioned it, some times the battery has a strange behavior, some times is fully charged, a few minutes after show only 20%, if I reset the dash the battery shows 90% ..... maybe is time to a new battery pack
yah it is a problem with the dash as i experienced it as well...as soon as the new battery came it did not do that. if you check maybe your battery has swelled just a tiny bit...as that is what happened in my case even though i did not drop it in any liquid.
froman said:
wow this was fast, thanks for the answers
I already do a hard reset (many times)
I already made a search about this problem (I am not so newbie ) but I cannot find any problem like this.
but now you mentioned it, some times the battery has a strange behavior, some times is fully charged, a few minutes after show only 20%, if I reset the dash the battery shows 90% ..... maybe is time to a new battery pack
Click to expand...
Click to collapse
Not even a mention you didn't search or being a noob , i just know that there are @ least 3 i can mem about, random shutdown.
A new battery should sort it out but some members have had it current after not long getting a new battery, take a look @ first couple of pages, there ia recommended batterys in a thread.
Good luck
stylez said:
Not even a mention you didn't search or being a noob , i just know that there are @ least 3 i can mem about, random shutdown.
A new battery should sort it out but some members have had it current after not long getting a new battery, take a look @ first couple of pages, there ia recommended batterys in a thread.
Good luck
Click to expand...
Click to collapse
I searched by "shutdown or turn off" but not by "battery", sorry, all these years and I still being a noob
I bought a new battery in hong kong (don't kill me ) in a few weeks (maybe 8 weeks xD ) I tell you if the problem is solved
mossimo53 said:
yah it is a problem with the dash as i experienced it as well...as soon as the new battery came it did not do that. if you check maybe your battery has swelled just a tiny bit...as that is what happened in my case even though i did not drop it in any liquid.
Click to expand...
Click to collapse
umm looking.....
yes you right, the battery is a little deformed.
thanks to all, everything aim to the battery is the problem.
froman said:
I searched by "shutdown or turn off" but not by "battery", sorry, all these years and I still being a noob
I bought a new battery in hong kong (don't kill me ) in a few weeks (maybe 8 weeks xD ) I tell you if the problem is solved
Click to expand...
Click to collapse
It's all in the search criteria
Battery request give you an idea as to what batterys we using
Stick a bit of card between the battery back and back of case, if the battery is malformed then it may just be a slight contact issue worth a try. "might get you by till new battery"

Artemis turns off during phone call

Hi,
my Artemis turns off every now and then and I'm getting a bit pissed off by the phone. Because it happens exspecially when I'm talking to someone. The error occurred first about two weeks ago and i tried to fix wit an hard reset, but that didn't worked out. I also don't think it has anything to do with the battery, since it also turns off while being connected to the charger.
If anyone knows help, I would be grateful.
i had the same problem and the solution is ......
a new battery
My XDA Orbit is doing the same thing - randomly switching off when in use (either phone call or browsing the web). Its being doing this for over the last two to three weeks and I, too, am getting pissed off with it. My Orbit is over two years old so I'm suspecting the battery although the battery meter states everything is OK. I've just purchase a new battery on-line and, when I receive, I'll let you know if it cures the resetting issue.
Alistair
thanx, that is at least a problem with an easy solution.
@ ajmcfarlane: thx, I'll wait for your post.
Received battery on Saturday and early indications look as though it has cured the problem of the phone resetting. If anything changes, I'll keep you posted.
Cheers, Alistair
great, I'll order a battery right away
i also got same problem in my p3300 so did changing battry really solvd problms?
It will cure it.
awesome.. i think most of us have purchase this amazing handset more or less the same time..
all of our devices loosing out on batt.... no bad..
can any one please update the price of a new battery ?
i am in india now.. will be going to singapore this month end to watch the formula 1.. are there any options to buy it in singapore to save some money on it ??
how much is the new batt ??
I have over 200 of these devices in their various guises, and I can tell you that this is a very common problem. If you are lucky you only need change the battery and the device will be fine. If that does not improve matters then good luck as I am yet to find a solution when the problem is not simply the battery. At the moment my best effort is to flash the device with an upto date original ROM and change the battery. It seems to help but I can't say it fixes them as I have not monitored how the reflashed devices perform yet. I will post when I have used the reflashed devices for a few months and see how they go on
radcarash said:
I will post when I have used the reflashed devices for a few months and see how they go on
Click to expand...
Click to collapse
Hi radcarash,
do you have any findings? I got the same issue with one Artemis, and it seams the battery change doesn't help at all. I'm just wondering if you found already another solution to cure this world wide problem.
cheers,
gigib

[Q] Huge Battery Drain but no wakelocks

How is that even possible?
I have attached 2 screnshoot of a Galaxy Nexus battery drain.
My phone is 100% stock, I just restored the nexus official image. The battery should be new, I already sent the phone to the manufacter last month and I think they changed the battery.
I didn't even setup a google account, no app installed, wifi off and there is good signal.
There are no wakelocks. Screen was off all the time. The battery just go down.
(Some translation. Segnale rete mobile = mobile network signal, Attivo = active, Schermo Acceso = Screen on)
What should I do? Call samsung again and stay another month without my phone? Is there any other solution?
Well, for starters you could let it charge for another cycle or two to be sure about.Also I see the Network reception is not so good.That may be responsible for the drain, though I highly doubt it !
dhruv52004 said:
Well, for starters you could let it charge for another cycle or two to be sure about.Also I see the Network reception is not so good.That may be responsible for the drain, though I highly doubt it !
Click to expand...
Click to collapse
Yes, I'm trying to do some complete charge/discharge.
I have similar result in Airplane mode, network reception is not the problem.
Thanks for the answer. :good:
Anyone else with some advices?
No one?
I don't want to spend another month without my phone because of RMA :crying:
supermario3 said:
No one?
I don't want to spend another month without my phone because of RMA :crying:
Click to expand...
Click to collapse
I have the *exact* problem (or at least, similar).
I have RMA'ed my phone 2 times, teling me they had done a "mechanical repair" (in Italian, as per repair center label, "riparazione meccanica").
Don't ask me about the meaning of this. It could be everything, but one thing is certain: serial number of the phone is the same, so they did not change the motherboard at all.
Back to topic, I'm experiencing serious issues:
1) huge battery drain in airplane mode, even after complete stock and several ROMs (the service center restored 4.0.4 on it, funny)
How did I test: the day I received back my phone, I have simply fully charged it, switched to airplane mode overnight and I have lost more than 30% battery with NOTHING at all installed, I even left the wrong date/time !!
2) before RMA'ing it, it did not matter if I used 3G / WiFi or nothing at all: I always got a similar battery discharge curve.
BUT today I noticed something odd:
while testing for the (1) issue above, I noticed that the "Awake" (aka "Attivo") bar under the battery graph was pretty full blue colored, which is NOT normal actually. How can it be after a full wipe (or so, as per after sale service) ????
Let's try to troubleshoot this problem guys, because I'm really fed up
...and I don't want to sell this Nexus, I simply love it hehe
TODO:
1) Wipe and test again -> charging the phone right now
2) analyze dmseg (maybe there is an hardware issue that keeps interrupting the CPU) -> after a quick look it seems that actually my interrupt idea could be true ( "Resume caused by IRQ 39, TWL6030-PIH". This is the power management unit) but I have to see during the airplane mode test, not while charging (that might be correct)
3) measure the current and compare results against a nice study of another guy (that reported power consumption on different scenarios)
4) ??
LorenzNexus said:
I have the *exact* problem (or at least, similar).
teling me they had done a "mechanical repair" (in Italian, as per repair center label, "riparazione meccanica").
Click to expand...
Click to collapse
The same. They changed the battery in my case. I did a mark with a marker pen on the battery before sending it and the mark is not there after RMA, so they changed it. Phone serial is the same.
They also put 4.04 on my nexus, what a shame!
I did not experienced the "active" thing on the battery statistics. I had several wakelock from "RILJ" but after a full restore the disappeared.
I restored (again) the phone with nexus image, and even locked the bootloader, removed the sim card and disabled wifi, gps and everything. It always discharge by itself in a too short period of time.
Is there something I can tell to RMA to make them change my phone? I don't think it's a software problem.
supermario3 said:
The same. They changed the battery in my case. I did a mark with a marker pen on the battery before sending it and the mark is not there after RMA, so they changed it. Phone serial is the same.
They also put 4.04 on my nexus, what a shame!
I did not experienced the "active" thing on the battery statistics. I had several wakelock from "RILJ" but after a full restore the disappeared.
I restored (again) the phone with nexus image, and even locked the bootloader, removed the sim card and disabled wifi, gps and everything. It always discharge by itself in a too short period of time.
Is there something I can tell to RMA to make them change my phone? I don't think it's a software problem.
Click to expand...
Click to collapse
I agree, this must be an hardware problem.
To say, I have tried a long list of ROMs and kernels, as well as updating radio and all other sort of stuff.
Now the awake "problem" has gone, so today I'm gonna retry the (1)st experiment.
Let's see...
In any case tomorrow I'm going to go to the shop and ask them if they could be so gentle lending me a fresh battery to test out.
Some clues here?
http://androidforums.com/samsung-ga...drain-since-i-started-using-wifi-hotspot.html
I don't know if it might be related or not, did you ever use tethering?
Pernsonally speaking, yes I did.
Today I try to wipe radio and flash another one...
LorenzNexus said:
Some clues here?
http://androidforums.com/samsung-ga...drain-since-i-started-using-wifi-hotspot.html
I don't know if it might be related or not, did you ever use tethering?
Pernsonally speaking, yes I did.
Today I try to wipe radio and flash another one...
Click to expand...
Click to collapse
No, I never used tethering.
My phone is at RMA again, I asked to fix it FOR REAL, I'm just hoping.
I've had a similar experience since first getting the phone. While with light usage, I used to get anywhere between 16 hours to a full day of battery life, I'll only get between 4 and 6 hours of screen-on time. Whether full stock or ROMs, it's always been the same. I've eventually just chalked it up to hardware being the issue and made sure to always have a spare battery and charger with me at all times.
I got my phone back.
They said that they changed the motherboard. On the package the note is "sostituzione board unit".
In the next few days I am gonna do some test to see if they really solved the problem, I really hope so.
supermario3 said:
I got my phone back.
They said that they changed the motherboard. On the package the note is "sostituzione board unit".
In the next few days I am gonna do some test to see if they really solved the problem, I really hope so.
Click to expand...
Click to collapse
Nice to hear
Today I was suprised of my phone's duration (still no serviced again): more than 1 day (of course without doing much) and only 10% drain during the night.
I don't know what happened BUT i can say also that I'm experiencing now a problem with the network (GSM, 3G): the network crashes sometime also while calling or while idling.
Today it did not crash in a > 10min call, so let's see also the battery drain during this night
...because strange stuff happens!
try update to the latest new radio.. flash radio.img
galaxy nexus i9250
I think that the problem is solved.
It was a hardware problem.
I'm on CM10.2stable now.
Latest radio and bootloader.
Now my phone last enough .
I called Samsung a lot of times to urge them to fix my phone.
EDIT: I'm now on 20h20m on battery with 3h23m screen on and 4% left. Goood
Inviato dal mio Galaxy Nexus utilizzando Tapatalk

[Help] Battery has died?

Hello guys
I have a problem, device and maybe a ? problem
Well, my battery has been acting a little weird lately but, I ignored it
But tonight I decided to try again the Fulmics 5.1 and his friends (heheh), suddenly after completing the process, I experienced a bunch of Reboots, then I found out that, my phone can't stay alive alone without a charger connected
It doesn't even boot without a charger...
Now I'm back to Fulmics 4.1 and... Still the same
I have read some reports here that warned me about this "issue"
So, guys, maybe it's the battery?
Shiningb said:
Hello guys
I have a problem, device and maybe a problem
Well, my battery has been acting a little weird lately but, I ignored it
But tonight I decided to try again the Fulmics 5.1 and his friends (heheh), suddenly after completing the process, I experienced a bunch of Reboots, then I found out that, my phone can't stay alive alone without a charger connected
It doesn't even boot without a charger...
Now I'm back to Fulmics 4.1 and... Still the same
I have read some reports here that warned me about this "issue"
So, guys, maybe it's the battery?
Click to expand...
Click to collapse
yup it's definitely the battery ? I've gone through like 5 since getting this phone
Still_living714 said:
yup it's definitely the battery ? I've gone through like 5 since getting this phone
Click to expand...
Click to collapse
What bothers me is the fact that it was working normally before I tried that New Fulmics thingie..
I even had close to "full" battery strength (lasting a lot)
And now I can't even try one of the official firmware procedures, because the phone can die on the USB!!
Here in this damned country that I live (and that I hate so much!!) It's very hard to find "original" batteries...
Shiningb said:
What bothers me is the fact that it was working normally before I tried that New Fulmics thingie..
I even had close to "full" battery strength (lasting a lot)
And now I can't even try one of the official firmware procedures, because the phone can die on the USB!!
Here in this damned country that I live (and that I hate so much!!) It's very hard to find "original" batteries...
Click to expand...
Click to collapse
yeah the battery won't give you any signs it's dying, it just dies lol. I got the deal that I got a free charging cradle and extra battery so I've always had backups. Why don't you get them from eBay? I've bought like 4 from eBay. I rotate all my batteries so I always have them charging ready to go

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