Problems with Outlook & You Tube - Touch Pro2, Tilt 2 Windows Mobile General

I have now had my TP2 for nearly a week and I am generally very pleased. However, there are a couple of problems that may be me or may be the phone that I have not in my ignorance been able to resolve.
Firstly with the calendar, if I enter a new appointment with specific times it shows on the home page and in the month and day display. If I make it an all day appointment of a reoccurring appointment it is not displayed and I have to disable Touchflo to get into the full calendar to find the appointment. This means the only way I am able to see appointments entered is if each is entered daily with specific times. Pretty useless if I have weekly appointments for the year (I would have to enter individually 52 times) or all day appointments / reminders.
Secondly, the You Tube application comes up with an “Unable to find a network” error message when ever I try to run it. I have no trouble with PIE, Opera, e-mail etc, only you Tube. (If I go to You Tube in PIE or Opera all is fine, it is just the You Tube application causing problems.
I have searched but have not found any postings that seem to answer these problems. Any help is gratefully received.
The Phone has an unlocked HTC standard rom on TMobile UK.
Many thanks
KJR

Update
I spent my lunch resetting and then hard resetting and seem to have calendar working properly. I backed up and restored and it still works OK, which is odd (but pleasing) as I would have thought I would be restoring what ever the problem was.
I still cannot get the You Tube applet to work and can find no setting that would allow me to alter how it finds the network.
KJR

You might have the proxy server setting active in advanced network settings, just remove the tick box if you do

namaste74 said:
You might have the proxy server setting active in advanced network settings, just remove the tick box if you do
Click to expand...
Click to collapse
Yes, that is necessary.
Also, with T-Mobile UK, you have to ensure their 'content lock' feature is disabled before the Youtube app will work. New T-Mobile accounts have content lock enabled by default (to protect minors from certain 'entertainment' sites). To remove the lock, you can either log into your T-mobile account online and follow the 'Phone settings' link, or call customer services and get them to do it.

Thanks
I checked proxy settings and they are disabled. It is not a major problem, just an annoying niggle as I can access You Tube via PIE etc. but it seems odd that the applet deesigned especially for the job doesn't work!

I had Youtube working out the box on T-Mob but couldnt get the facebook app or Microsoft MyPhone to connect.
I ended up setting up a second data connection with the settings:
general.t-mobile.uk
user
pass
And everything else left blank and on Auto and they then connected ok. Give that a shot and see if it helps.

I had the same youtube problem. It seems to be solved now, what I did was connect via wifi (which worked fine) and when I turned wifi off and connected over the air it worked.

Related

WM6 Live (Email SYNC Settings Fix - not saving)?

I finally had an evening with WM6 LIVE and AS RECIEVED/ALWAYS on for emails and man is this QUICKKKKKKKK --- in terms of PUSH email its almost freakish fast.
I was sending emails from other accounts, specifically Yahoo and work accounts and BOOOOOOOOM it hit my 8525 almost instant...
Then - not sure if it was the reboot, or what, but I can no longer get those "as recieved" settings or anything other than MANUAL to stick for Email-SYNC.
Is there a new version or fix to make this work guys. Part of me makes me think this "could" be a server forcing those settings back to me but wanted to check.
I could not have been more impressed - it was lightning fast and I was feeling in love with hotmail again and thinking about forwarding to hotmail for that Push.
Advice? - thanks for anything ---- maybe there is a new version I just can not seem to find one.
Thanks all
Remove the settings from activesync (on your device). Now re-enter them and warm-boot the device:
to warm booth the device:
Press and hold the power button until the confirm box appears
Select Yes, the device will power down
power on the device as normal
Only thing i can think of is a soft reset was carried out before the settings took.
THANKS!!!
Man SO MUCH thanks for the quick response - I am trying RIGHT NOW!!!!
A million thanks - I am assuming they stick for you then correct?
Thanks!!!!!!!!!
mrvanx said:
Remove the settings from activesync (on your device). Now re-enter them and warm-boot the device:
to warm booth the device:
Press and hold the power button until the confirm box appears
Select Yes, the device will power down
power on the device as normal
Only thing i can think of is a soft reset was carried out before the settings took.
Click to expand...
Click to collapse
My settings just work as normal, when there is a change on either the server or my device they synchronise.
OK - Let me be more clear ok.
This is WINDOWS MOBILE LIVE - then the settings associated with LIVE. Here is where you set how LIVE aka Hotmail will be delivered, which is essentially HOTMAIL-PUSH... Which is freakin awesome......... However, the settings (and I saw this posted once before) they wont stick. It now defaults back to MANUAL only and not AS RECIEVED.
So the steps are -
1 - LIVE is installed
2 - Synch performs first time
3 - Then in PROGRAMS you adjust the live settings, one is SYNC and this is the issue.
I checked for a Registry setting on the device but could not find any to hard-set them there.
Just fyi
mrvanx said:
My settings just work as normal, when there is a change on either the server or my device they synchronise.
Click to expand...
Click to collapse
Wndows LIVE Sync Schedule
The Setting is:
Option #3 - Sync Schedule
Option is - Sync Frequency (AS ITEMS ARRIVE)
This is the one that allows Push to be received on the 8525 and won't stick. BUT - it did last not and not sure if it is being Server governed. When this was in place I've seen PUSH perhaps better than I have with a BlackBerry. AMAZING.
But now it just resets to MANUAL once you save it with DONE.
Any help on this one folks is much appreciated.
Same Problem - No settings stick
I am having the same problems with my Windows Live settings. Just went to play around with the Sync Schedule settings and it looks like NONE of the settings stick, not just the delivery frequency. I didn't even have to soft reset for the settings to undo. So this is definitely an issue.
I have Live set to sync emails, but NOT messenger and contacts.
I noticed this happening last week with LSVW and still doing it today with Black VI.
njmarchetti said:
I am having the same problems with my Windows Live settings. Just went to play around with the Sync Schedule settings and it looks like NONE of the settings stick, not just the delivery frequency. I didn't even have to soft reset for the settings to undo. So this is definitely an issue.
I have Live set to sync emails, but NOT messenger and contacts.
I noticed this happening last week with LSVW and still doing it today with Black VI.
Click to expand...
Click to collapse
I don't think it is really not sticking...it just shows as not sticking. I have noticed this back in wmxl 0.10 and even posted about it. Mine does not seem to stick either, but my hotmail stays constantly connected and shows up as pushed mail, even without settings sticking. the question I am dying to get answered? Are either of you able to get sound and onscreen notifications from windows live mail?
OK - I agree with you as well and noticed this after I posted. Oddly for some reason I was not getting some emails, dug, and saw nothing sticking but dont think that was the issue. I do as well see CONNECTED which makes me feel good.
Next - NO!!! I have tried like heck to see which alert ties to this but am not able at all as you mention to tie an alert/notification to the incoming LIVE emails.
Boy is this nice --- but a few items need worked out. I also wish somehow without servers that support Direct Push, I am in a major BlackBerry shop that I could get ActiveSync as middleware for PUSH. They removed the net option and I have tried every push option with not as much luck. I want ActiveSync with NET and PUSH/NetSync ....
cvbesq said:
I don't think it is really not sticking...it just shows as not sticking. I have noticed this back in wmxl 0.10 and even posted about it. Mine does not seem to stick either, but my hotmail stays constantly connected and shows up as pushed mail, even without settings sticking. the question I am dying to get answered? Are either of you able to get sound and onscreen notifications from windows live mail?
Click to expand...
Click to collapse
ckolibab said:
OK - I agree with you as well and noticed this after I posted. Oddly for some reason I was not getting some emails, dug, and saw nothing sticking but dont think that was the issue. I do as well see CONNECTED which makes me feel good.
Next - NO!!! I have tried like heck to see which alert ties to this but am not able at all as you mention to tie an alert/notification to the incoming LIVE emails.
Boy is this nice --- but a few items need worked out. I also wish somehow without servers that support Direct Push, I am in a major BlackBerry shop that I could get ActiveSync as middleware for PUSH. They removed the net option and I have tried every push option with not as much luck. I want ActiveSync with NET and PUSH/NetSync ....
Click to expand...
Click to collapse
Believe me I think I have looked at every possible registry entry and cannot figure out which one would fix this.
Anybody have the phone not waking up every once in a while after installing mobile live? It clearly what causes the problem because I used wm6 black 1.2 for a week and no problem then I installed live and my phone started hanging. Is there a solution for that problem?

Phone attempting to access net several times per hour

I've just switched network providers and haven't set up the data connection yet, but I've noticed that the phone has been repeatedly trying to access GPRS all day - about 15-20 times between 10am and 4:30pm.
I use SPB Mobile Shell 3, and have the weather app set to update manually. I also have Outlook set to send/receive manually, so I can't work out which application is trying to access the net. Does anyone know how I can find out, before I clock up a huge data bill?
What about the auto web page loading thingy? Have you set that up???
No - I've never enabled it.
I've just installed SPB Wireless Monitor and the two processes that seem to be doing it are system.exe and services.exe. These both sound like naive WM processes, so don't really give me a clue what's going on.
I read in another post that Google Maps/Latitude may connect to the internet regularly, so I disabled that feature but there's still something connecting on a regular basis.
???
The only other thing I am aware it could be is the Manila Facebook updater that's built into the contacts part of TF3D2. Check that out:
People->All People->3rd Tab(person with a clock)->Menu->Data connection setting
dazultra2000 said:
The only other thing I am aware it could be is the Manila Facebook updater that's built into the contacts part of TF3D2. Check that out:
People->All People->3rd Tab(person with a clock)->Menu->Data connection setting
Click to expand...
Click to collapse
I have TF3D2 disabled as I use SPB Mobile Shell. Hence I'm not even able to access the TF3D menu. Is there any way of checking this without removing SPB Mobile Shell?
Does anyone know of a program which will selectively allow internet access to specified applications only?
You could try this one: NO DATA app
Thanks - I already run NoData, but I'd like something which explicitly allows net access to some apps but not to others. That way I won't have to remember to switch GPRS on every time I want to browse, and off when I'm finished.
I finally worked out which app was accessing the net - it was the Funambol client. The newer version is set to "Push" updates by default, rather than sync manually. Now I can finally leave my 3G access enabled without fear of clocking up unexpected charges....
itm said:
I finally worked out which app was accessing the net - it was the Funambol client. The newer version is set to "Push" updates by default, rather than sync manually. Now I can finally leave my 3G access enabled without fear of clocking up unexpected charges....
Click to expand...
Click to collapse
Hello, what is Funambol? I have the same problem (connecting to GPRS network frequently), but I didnt find such application. Thank you.
It's a SyncML client - allows synchronisation of my calendar, contacts etc with my Google calendar/Gmail contacts
Thanks for the quick reply. Do you or anybody else have any idea which application is still connection to the net? I'm using neither Opera nor TF.

Touch Pro 2 - e-mails do not work

Hello all!
I recieved a brand new HTC Touch Pro 2 today, and was very excited to have finally got it! However, since getting it - 12 hours ago - I have been trying and failing to set up the e-mail side of things. I use both a normal googlemail account, a POP account through outlook, and three accounts that use google aps (mail) as a host. I have followed this to the 't':
https://mail.google.com/support/bin/answer.py?answer=78886
But still no joy on any of the accounts except the bog standard '@[email protected] account. The phone keeps asking for my password, which I know is correct.
Anyone else have the same problems/have any ideas how to resolve this? Before I throw it against the wall! :-(
Hi
I'm having the exact same problem getting my hotmail account to work. I have a vodafone uk branded phone which I bought on eay but I'm using an O2 sim. I've managed to get everything else working but not the email. It's very depressing. It was dead easy on my trusty Xperia.
Thanks for any help...
e-mails not forwarding
Can anyone shed any light on this?
I don't know if this will help, but for your username try putting "username"@gmail.com instead of just your username. That is what I've had to do in the past and it works fine.
My issue at the moment is i have entered all the details correctly but when i try to do a send receive it says "error synchronising" and then popups up a box which says "Cannot connect with current connection settings. To change your connection settings, tab settings". Which i have no clue about because its taking me into all the TMobile data connection stuff.
I get this no matter what connection i setup. But the strange thing is when i very first did it, it worked. Every time since then has failed though.
Tried calling T-Mobile or HTC? I don't know if they could help you.
Mine is working with IMAP gmail
dlthorpe said:
My issue at the moment is i have entered all the details correctly but when i try to do a send receive it says "error synchronising" and then popups up a box which says "Cannot connect with current connection settings. To change your connection settings, tab settings". Which i have no clue about because its taking me into all the TMobile data connection stuff.
I get this no matter what connection i setup. But the strange thing is when i very first did it, it worked. Every time since then has failed though.
Click to expand...
Click to collapse
Two things I found.
1. Go to Settings, All Settings, Connections Tab, Connections Icon, Advanced, Select Networks. Top box should be set to T-Mobile Internet.
2. Press Edit (Just under the top drop-down), Proxy Settings. I found the default ROM (UK) was set to 149.254.201.132 - not sure if this is a hard coded ROM error, or a Network wizard setup error - either way, untick the "This network uses a proxy server...."
If this was ticked, all should be OK now.
If not, then do call T-Mobile Tech Support.
Good luck !
I had the same problem on my TP2, unbranded byon T-Mobile. Unticking the "This network uses a proxy server" box solved the problem. I had the same problem with my old TyTn2 as well.
Remenber, if you hard reset you will probably have to do this again!! Hopefully this will solve your problem.
I had the same problem with the exact same error message on my 1and1 email account. I found that when usines imap 1and1 block port 25 (to prevent spam) so when setting up the outgoing server address I had to specify another port (got that from 1and1's FAQ's where its buried and simply says that sometimes port 25 is blocked and if it is try using port xxx (can't remember which one). Anyway that worked straight away for me. Unfortunatley Winmob's error messages are pretty useless so good luck in isolating why the problem has occurred - took me two days to work it out.
Cheers
Barney

Gmail & ActiveSync Problems

Hello, I have a little question, Do you also have problemes using activesync and gmail ?
for me it work 1 time and then nothing more ...
mrassol said:
Hello, I have a little question, Do you also have problemes using activesync and gmail ?
for me it work 1 time and then nothing more ...
Click to expand...
Click to collapse
Yes I have push gmail by using acrivesync and it worked for me about the last 3 weeks but today it says:
A network or server error is currently preventing your device from synchronizing with your exchange server. If this condition persists, please contact your system administrator.
Support code: 0x85010005
Last synchronized: Today 06:44am
I have almost the same problem ... before I change my phone, it worked fin on my iphone, and on my diamond for test, but now, nothing since 3 days ...
After a few tests, If I uncheck mail the synchro works fine, it should be a problem on google side ... ****
It was working earlier this morning....phew...I thought it was just me having the issue.
Hopefully Gmail will fix the issue.
I deleted my sync and re-established. no longer getting error.
try it out....see if that works for you.
I did it almost 10 times, got 2 or 3 mails, and then nothing else ...
it is fine now, i was getting no email updates previously, but now works fine
I don't, currently, sync my mail. But I do have other problems syncing with Gmail, for contacts and appointments.
1) It never actually synchronizes the first time I press sync (i have mine set to manual) I have to press it a second time for the data to actually sync.
2) Even if I make NO changes to any contact it always has a list of 20+ contacts it is updating (what is it updating??)
3) I stopped using HTC Favorites tab because all contacts in this list get screwed up everytime I sync with google, mainly loosing their photos and rearrangin how I have names displayed (reverts only these few back to standard last name first)
4) DO NOT, I repeat DO NOT use Tmo My Faves if you plan on using google sync. If you do every time you sync through google Tmo will go through and change your my faves contacts back to how they feel they should be displayed, including getting rid of custom ringtones for that contact and their photo. And you will get a txt message for every change tmo did.
5) Evey couple of weeks it tells me a change on the server requires every contact, and or appointment, to be erased and re-synced! Terrifying the first time it happens, not knowing if you are gonna loose anything.
These are almost too much trouble to keep using google sync... and yet I persist with it, hoping these stupid bugs will be worked out.
I have since dropped my faves, since I have the good customer unlimited plan. And have stopped using the HTC favorites tab. Even so, I still get problems with some of the contacts that used to be favorites.
WIll try again to use push ...
It seems like Google is still working some stuff out. I had the same issue and another as well.
Apparently the HTC favorites thing stores some data in proprietary places in your contacts and so that causes problems.
Also, for me unticking "Tasks" for syncing has solved the problem before.
Gmail Emails are not instant, I switched to Live because of this!

Activesync with exchange while roaming

Hi,
It seems that I have a systematic security error when active syncing while I'm roaming. I did not have this error on my previous phone : push was disabled but I could sync manually.
And of course, sync works fine when not roaming.
I havd read that ICS does support some more parameters for the active sync protocol but what could lead to that error message only when roaming?
Thanks.
Sent from my Galaxy Nexus using XDA App
Coming back to this, Touchdown does sync when roaming, so the issue seems to be more on client side than server one.
Nobody else is facing this issue?
Hi, sorry that I re-post on this one, but the truth is that I still have this very same problem for already 9 or 10 months.
Exchange Sync is not working properly when I'm roaming... Scenarios are as follows:
- Sync works just fine when I'm not roaming or via Wifi
- When I'd land in a different country, I'd get a couple of syncs working fine
- Then after 1 hour or 2 max, sometimes not even, sync stops working and the Exchange process is emptying my battery in less than 1 hour...
- When I go back on Wifi (e.g. hotel) or when I get back home, that's it, sync works fine again...
I fail to understand what can the cause of this and where to look for solutions or workaround...
As said earlier, I checked with Touchdown and syncs work just fine, roaming or not roaming... But I'm a "stock" guy and I don't want to use Touchdown just because of this roaming active sync that is not working...
Any recommendation on what I should look for? Anyone who would be having roaming active sync working?
Thanks.
PS : I'm on JB stock. I had the same problem with ICS stock and with ICS AOKP before...
Its possible you have a policy on your exchange server that doesn't allow syncing while roaming.
I experience the same battery drain you speak of while roaming. So to save battery life I disable data if I don't need it or sync only when I'm connected to WiFi.
Thanks a lot for the answer. I think I was not clear in my earlier post. My issue is not that the sync is not working, it is that I don't even have the possibility to manually sync and thus access my emails when I request them...
Maybe that's a DNS issue. Does ActiveSync even hit your Exchange Server? Do you have access to the internet when you have problems syncing?
What was your previous phone? Not Android I'm guessing.
That being said, there remain a number of issues with the Exchange related code in the native client. I myself just submitted a calendar related defect that is scheduled for a fix in the next major release. My suggestion is that you go to http://code.google.com/p/android/issues and do a quick search. If you don't find anything then open an incident for this.
If you want to try to figure it out, it is helpful to enable debugging mode since it can show specifically what might be happening in your case (if you open a defect report then you will need this log too). Here's how:
choose add account in email settings and for the email address enter "[email protected]" with a password "debug" (no quotes). You will get a new account named "Debug" in the list. Tap that and check "enable extra debug logging" along with "Enable exchange sd card logging". Now reboot. When your phone is finished booting, email sync operations will be logged to a file named "emaillog.txt" on the root of the sdcard folder. To disable, rename emaillog.txt to something else or delete, then set up the debug account again and uncheck anything that's checked.
Also, checking "Enable Verbose mode" will log detailed sync operations that may be helpful in your case. Be forewarned however, that the log will grow quickly!
At this point in time, the Touchdown client is by far the best exchange related client for Android.
Thanks a lot for the extensive answer. I'll go through it in all details a bit later but I can already say that my previous phone was a Desire Z, so Android as well.
thefa said:
Thanks a lot for the extensive answer. I'll go through it in all details a bit later but I can already say that my previous phone was a Desire Z, so Android as well.
Click to expand...
Click to collapse
In many cases, the operator/manufacturer supplies their own email client which may have been the case in your previous phone. Nexus is pure Google however. My XP with the native client has been bad from day 1, but has gotten successively better. When ICS was released, I could finally connect with the native client. Now, I'm finally using the native client but haven't seen it in action when roaming yet.....
Beezer80 said:
Maybe that's a DNS issue. Does ActiveSync even hit your Exchange Server? Do you have access to the internet when you have problems syncing?
Click to expand...
Click to collapse
Thanks for your suggestion. I am not sure about the DNS issue : I have access to internet while I'm not able to connect to the activesync server. I do think that activesync does reach the exchange server. I see no reason why it wouldn't (Touchdown does reach it for example)...
Sleuth255 said:
If you want to try to figure it out, it is helpful to enable debugging mode since it can show specifically what might be happening in your case (if you open a defect report then you will need this log too). Here's how:
Click to expand...
Click to collapse
Very good. I followed the instruction, was initially connected via Wifi and did get the log filled. Moved to 3G (still roaming) and so far it is working. It is not entirely new that sometimes it works for a while as I mentioned above. I'll update tomorrow after a longer testing time.
Thank you very much for the how-to on exchange logging... I should have looked for that myself directly
So, I had to wait a bit longer than usual for the thing to start not working when connected via mobile and roaming, but I eventually did get the error :
I have 3MB of log (I kept using the phone for a good while with logging on...) with error paterns again and again but I think the relevant line is that at some point in time I get:
Sync response error: 449
Then there is a bunch of other strange things which I guess are a consequence of this one...
I also have a log for when I was connected and via Wifi.
I'm back from my trip and, as usual, as soon as I'm connected to my operator's network, it does work again, just fine...
I googled a bit the 449 error code without getting to any conclusion...
What would you suggest? Should I submit a bug?
Thanks,
I'd post it as a defect and see what they say.

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