Can't remove password... - Touch Pro2, Tilt 2 Windows Mobile General

I am having a really annoying problem on my phone, I've setup a clients exchange emails on my phone to test it was working and it's forced my device to have a password. I've since then taken his exchange details off, and set the device back up with my exchange server but it's not letting me take the password off.
I don't want any password at all on my phone.
Any help would be good
Thanks,
DJ

google for 'zenyee stayunlock 2.0'

google for 'zenyee stayunlock 2.0'

Star-Lite said:
google for 'zenyee stayunlock 2.0'
Click to expand...
Click to collapse
from what i read you also need to change the reg entry in HKLM/system/policies/policies/00001023 to change the security of the exchange server on the phone. I may be wrong but i also made that change and it seems to work perfect for me. Phone doesnt lock and the security policy never refreshes. I believe if you do not change this reg entry you are going to still get prompted for a password when you boot up.

DJ_Enigma said:
I am having a really annoying problem on my phone, I've setup a clients exchange emails on my phone to test it was working and it's forced my device to have a password. I've since then taken his exchange details off, and set the device back up with my exchange server but it's not letting me take the password off.
I don't want any password at all on my phone.
Any help would be good
Thanks,
DJ
Click to expand...
Click to collapse
Simple... just edit the register at the following
HKLM\Security\Policies\00001023
0 = Enabled; 1 = Disabled

that is actually exactly what zenyee's stayunlock does.
It monitors the regkey and changes it back when exchange touches it.
Manually changing the reg-key does the trick as well, but the exchange server may decide to re-push the security policy at any moment in time. If you are lucky, the server is not set to auto-update the policy every x hours.
The server I sync with unfortunately pushes the policy every 24 hours, so manually changing the key back every time is no option for me
If anyone finds a hack that does not involve a 3rd party progran, i would be interrested tho

Thanks for the replies
I'm guessing a hard reset will stop this too?
Just I've decided to send my phone back to MPD because of the wobbly screen so I'll be hard resetting it tonight.
Does anyone know how to hard reset it?
Thanks,
DJ

Turn the phone off;
Hold start call and end call keys and (short) press power on;
Release start call & end call keys;
Follow on-screen instructions.

Related

Lock/Enter PIN to unlock

Hey there,
I use 1and1 for my exchange access and they require you to use some sort of security enforcement policy on your phone. On windows 5 I was able to put in a 4 digit pin and set it to only ask me for it after 24 hours of non-use. It also asked me for it on reboot. I keep my keypad locked because there's nothing I hate more than having my phone dial random people. To do this of course, I just held down the end key untill the screen locked. To unlock it, I just pressed the center button on the d-pad and the asterisk key. Everything was peachy.
Well in windows 6, they still require me to enter a PIN in and everything, BUT I cannot change the time in which it requires me to enter my pin to unlock. Additionally, every time I screen lock my phone I have to enter my PIN which is incredibly annoying.
Is there some sort of reg hack that I can fix this with?
No, the point of security enforcement is to protect the device from having sensitive data stolen and as a result these kinds of policies can not be overridden through any fashion except settings on the exchange server. You need to contact 1and1 and ask them to remove this policy, or switch to another exchange provider.
4SmartPhone doesn't pull this stuff.
Thanks for the response, but I don't think I made myself clear enough.
I don't want to bypass the security, I don't care about that.
I just don't want to have to enter my password every time I want to use my phone. Who does that?
Start>Settings>security>device lock
from there you should be able to adjust the phone's lock settings.
whether you want to get round it or not, it is most likely the policy set at 1 & 1's end and they need to adjust it at their end....
it might be that this function on the exchange works differently on the server cos it is windows mobile 6.
As WM6 is optimised for Exchange 2007, it could be a bug in the MS Activesync set up when using these policies on an exchange 2003 SP2 server.
I don't have a WM6 excalibur, but i can test it with an S710 and our Exchange 2007 server if you want....?
One more thought, delete the exchange partnership, and then go into the lock settings. Turn the lock on and set it to 24 hours.
Then go back in and turn it off. the time settings should stay at 24 hours even though it is turned off.
Then set up the exchange server. if you are lucky, it might just stay at 24 hours instead of the OS default of 0 minutes.
Be lucky....
try this:
Enable changing password lock time:
In the registry do the following:
\hklm\security\policies\policies\00001023 from 0 to 1.
i have the same problem with 1and1 using a cavalier with wm6. my real problem is that sometimes at startup the device gets stuck in t9 and will not recognize the numbers in my pin so i have to hard reset the device. 1an1 say they have nothing to do with the security password and will not help
Disable T9
Heh-heh, I never liked the T9 thingie on my T-Mobile Dash/HTC Excalibur. To turn the T9 on and off (toggle) press alt and then press space. This should toggle the T9 function of WM6 smartphones. At least, it did on my Dash.
Now, on with my crusade to unlock my Dash!!...
turning the t9 off is the same on the cavalier, but the problem is that sometimes this test rom decides to turn it back on at start up and other times it does not. it is really pissing me off.
thanks for the suggestion though. i just really need a way to dissable this security password.
joedm said:
try this:
Enable changing password lock time:
In the registry do the following:
\hklm\security\policies\policies\00001023 from 0 to 1.
Click to expand...
Click to collapse
The phone gives an error screen and says "unable to perform this operation".
on my wm5 ppc i removed the exchange account yet I can't turn off the pin security. Now thats annoying.
you can also try this: http://forum.xda-developers.com/showpost.php?p=1269318&postcount=7
I haven't tried it myself =)
joedm said:
you can also try this: http://forum.xda-developers.com/showpost.php?p=1269318&postcount=7
I haven't tried it myself =)
Click to expand...
Click to collapse
cool that worked thanks!
Before you can change the registry keys, you need to run the "Application and CID" unlock program provided on this site. I did it on my Cavalier and it worked like a charm.
Any ideas anyone?
Hey mtvkilledusall -
Did you ever get this figured out? It is annoying the ****e out of me!!!
I'm the Exchange admin, and I'm considering turning off this "feature" for my device.
Like you, I just want to be able to KEYLOCK the device (so it doesn't dial 911 in my pocket, etc.), but I'd still like to keep the security.
This used to work fine on my MDA. Very annoying.
mtvkilledusall said:
Hey there,
I use 1and1 for my exchange access and they require you to use some sort of security enforcement policy on your phone. On windows 5 I was able to put in a 4 digit pin and set it to only ask me for it after 24 hours of non-use. It also asked me for it on reboot. I keep my keypad locked because there's nothing I hate more than having my phone dial random people. To do this of course, I just held down the end key untill the screen locked. To unlock it, I just pressed the center button on the d-pad and the asterisk key. Everything was peachy.
Well in windows 6, they still require me to enter a PIN in and everything, BUT I cannot change the time in which it requires me to enter my pin to unlock. Additionally, every time I screen lock my phone I have to enter my PIN which is incredibly annoying.
Is there some sort of reg hack that I can fix this with?
Click to expand...
Click to collapse
Same issue here after upgrading from Samsung Blackjack 1 to a Blackjack II, WM6 and 1and1 Exchange server. On top of that, after configuring exchange, my phone also looses the menus quick access numbers. Very frustrating.... Anyone found a fix yet?
Thierry.

Password lock after synchronize with microsoft exchange

Hi guys,
I hope I can put my question here
My problem is after I synchronized my TyTn with my computer at work, there's automaticly a password lock set for 5 minutes. So If I don't do anything after 5 minutes my screen will lock and he'll ask my password. I have also TomTom on my TyTn and if I'm running it, the screen will also lock after 5 min and when I'm driving my car and want to see the directions on my display and not the password screen
I can't turn off the password in the settings/lock screen. Is there some other way to disable the password screen or change the time from 5 min to 30 min? Maybe through changes in the registry?
Hope anyone can help me!
Greetz,
Sander
My work exchange server requires a 20 minute lock, 5 minutes is ridiculous. if you cant change it on the phone which i would fear is the case, email your company's IT dept and ask them to change that on their end
this is an security feature from wm5 and wm6 !!!
the company can made an Policie that mobile device users have to enter a password, because when you lose your device or it will be stolen, the "finder" should not be able to read company data ....
i work in such a IT dep but we won't and can't change that!!
But as the previous poster said, you can set it higher.
It can be increased but not on a per user/per device basis. It would have to be for all users on the exchange server. Pure speculation, but since they have taken the time to create policy to set it to 5 minutes, I doubt they can (easily) increase the timeout.
like i said the company i work for has their security set at 20 minutes. to have it set at 5 has got to be such a pain in the.....the IT dept has to be able to change that, are they not the ones who control that? have other in your company ask for the same thing and maybe they will see how ridiculous it is to have to unlock your phone every 5 minutes.
exchange keep unlock1
try this works for me
I'm using Zenyee's tool as well, works great.
All you get every day is a little notification that the exchange server has applied security settings, but Zenyee's tool automatically turns the password thing back off. Great!
I work in the IT Dept at my place and they won't listen to me
Great it works!!! Thank you so much!
i have a similar problem where the password is needed at start up but sometimes my device gets stuck in t9 mode so the numeric password does not get recognized. i installed the file from a few posts up, but when i power cycle my cavalier i sometimes have to hard reset my device to get past this password problem. very annoying after the 4th time! is there any other way to disablethis feature? i sync with 1and1.com and i have the time limit set to 24 hours.
thanks
Rolex said:
try this works for me
Click to expand...
Click to collapse
Or change HKLM/Security/Policies/Policies/00001023 to 1
indiekiduk said:
Or change HKLM/Security/Policies/Policies/00001023 to 1
Click to expand...
Click to collapse
That just worked for me!! Excellent stuff.
Will this have to be reapplied if I sync with my exchange server again??
The Pin thing was extremely annoying for me. Even though I had it set to 12hours, everytime I turned the screen on and off it would freeze momentarily.
They altered the maximum time to 15 minutes here at work, so I can't change it to 24 hours (for example). Where can I change it in the registry ??
edit :
already found it
indiekiduk said:
Or change HKLM/Security/Policies/Policies/00001023 to 1
Click to expand...
Click to collapse
this worked for me. thank you.
one more step after you change the reg key...
go to the password lock app and unselect "Prompt if device unused for"
nice, very nice. When set this was creating a lag for me as well at power on. It was annoying.
Question. Do you think that my IT department can see this on there end? I dont want to get flagged.
UPDATE: A few hours later I got a message that a "Security Update" is required. Dang, its locked again.
indiekiduk said:
Or change HKLM/Security/Policies/Policies/00001023 to 1
Click to expand...
Click to collapse
Perfect! i'm using 1and1 exchange, i was going to setup my own server just because of this dam password lock enforce by 1and1.
Thank you every much for your help
Rolex said:
try this works for me
Click to expand...
Click to collapse
Worked for me as well. THANKS!

**Pattern unlock ** FIXED email address only prior to @ sign

Hi guys, my little one was playing with phone and has locked my phone after doing the pattern unlock. Dont know how many times she has done it.
It is now saying unlock using email address.
I have done the following:
If you have forgotten the screen unlock pattern, you have up to five attempts to try and unlock your phone. If this fails, you can unlock your phone by entering your Google Account user name and password.
1. On the unlock screen, attempt to enter your unlock pattern five times.
2. When prompted to wait for 30 seconds, tap OK.
3. If the display goes off, press the POWER button to turn the display back on, and then press the bar on the lock screen and slide your finger down to unlock the screen.
4. Tap the Forgot Pattern button in the lower right corner when it appears.
5. Enter your Google Account name and password, and then tap Sign in.
When i do this it just says invalid username and password, just does not let me go past that screen i can still receive calls which is good for now.
I have tried turning phone off still same thing.
I dont know wat to do now to gain access to my phone. Only had it 2 days.
I have been online to make sure my email address and passwrod are correct and the gmail address is correct. Could it be a different address, as the only other address i use aint working either.
My internet connection is disabled too, am i totally fecked or can someone please advise best way. MANAGED TO GET INTERNET CONNECTED using hold power button still no good.
Thanks and fast reply would help majorly.
Nad
Re: **major screw up help pls**
when you have the login with Google account screen, put your Google mail address in as normally and for the password type "null"
excluding ""
give that a go. it will mean you won't need to reset your phone.
You can hard reset the phone (starts the phone like new - will delete all user prefs and apps contacts etc) and will return it to the state it is in when it's new
Turn the phone off
Hold down VolDown and turn the phone on by pressing the Power Button (keep holding VolDown)
Follow the onscreen instructions to wipe your phone
Ramedge said:
when you have the login with Google account screen, put your Google mail address in as normally and for the password type "null"
excluding ""
give that a go. it will mean you won't need to reset your phone.
Click to expand...
Click to collapse
Same thing still nothing,
Trying to avoid hard reset just got it set right. Anything else i can try b4 i go down that route.
Thanks
Right sussed it, how stuuuuuupid is this, its your username excluding the @gmail.com
So for future if anyone else has this problem, please insert address prior to @ sign and ur password, how strange for them to set it like this, all the time i was entering full email address.
DOH thanks fro the rapid responses by the way fellas.
Nad
N4D5 said:
Right sussed it, how stuuuuuupid is this, its your username excluding the @gmail.com
So for future if anyone else has this problem, please insert address prior to @ sign and ur password, how strange for them to set it like this, all the time i was entering full email address.
DOH thanks fro the rapid responses by the way fellas.
Nad
Click to expand...
Click to collapse
The only time I know of when you have to use @ in a Google login is if you are using a Google apps account with your own domain, otherwise it is always just your username.

Error 86000C29 - Exchange issues...

Anyone here tell me what the actual setting in the Exchange Active Sync profile causes this error? I am working with my IT group to get back access to the Exchange server that is currently locked out because of a missing security setting.
Microsoft dissed me, Samsung blames Exchange, Exchange peeps won't budge with out direction and I love my phone so I won't go back.
Thanks,
Brian
It has to do with security policies... It could be a number of things (I think on the older WM6 phones, sometimes it actually would tell you why)...
Your IT department should be able to look at logs on their side to find out why it's not being passed...
Keep in mind, this could be something as easy as you not having a pin password when you use your phone (phone lock). But if your IT department have changed default settings, it could be something more complicated.
First off, I would set a phone lock password, and try setting up the sync. If that doesn't work, you'll have to wait for your IT department.
Zhariak said:
It has to do with security policies... It could be a number of things (I think on the older WM6 phones, sometimes it actually would tell you why)...
Your IT department should be able to look at logs on their side to find out why it's not being passed...
Keep in mind, this could be something as easy as you not having a pin password when you use your phone (phone lock). But if your IT department have changed default settings, it could be something more complicated.
First off, I would set a phone lock password, and try setting up the sync. If that doesn't work, you'll have to wait for your IT department.
Click to expand...
Click to collapse
Thank you for the response. I have tried several gyrations of password before Exchange add, Exchange delete and reinstall, number of things. The real puzzling thing is that the settings they have shown me from screen grabs are all supported by WP7. I posted the error code on the Windows Phone boards at MS and no response yet. I have seen other codes for security issues, this one seems to be a lot more obscure. I was hopping someone could bust out a decoder ring so I could just tell our IT guys what to do (pretty common).
I told them about being able to circumvent the password lock in Win6.5 with a simple registry edit, blew their minds.
IT found the fix, sort of. They rebuilt the security policy as part of an another user issue and the phone syncs correctly. Apparently, importing the security policy from Exchange 2003 into 2010 brings along some baggage.
Still no clue what actually caused it, but if anyone else around the web finds this thread because of the error code, ask your peeps to rebuild the policy. They will have other issues besides yours, eventually.

Disable the lock code if needed (By-pass exchange policy)

TESTED ON MANGO, AND WORKED FINE
Gentlemen,
I have found the reg key in some posts to disable the lock code for the windows phone, if you have configured the exchange e-mail account in Phone.
I was unable to view the specific reg key in normal registry editor. So I have converted the reg key to an xap file by using provxml method. And you can apply the key even if you don't have the registry editor app installed on your device.
Steps:
1. Deploy the xap file to your developer unlocked device.
2. Launch the app.
3. Tap on the green button, it should gibe you a success message.
4. Uninstall the app.
5. It may require to restart the device, since this is a registry change.
5. U r done. Now u will be able to turn off your phone security code even if you have configured the exchange e-mail account in your phone.
I have tested on my chevron unlocked HTC HD7, and it is working fine.
Hope some one will be looking for this.
Note: it's recommended to keep your phone with lock code enabled, but sometimes we need to keep the phone unlocked for some reasons.
If you install this xap, it will enable another wonderful feature..
By default, the 10 invalid attempts will erase ur phone. But after you install this xap, the password will be locked out for 1 min after 5 invalid attempts. Then after each attempts, the lockout time will double. I have tried untill the phone lockedout for 64 minutes. Then I stopped trying with the invalid lock codes. It will help you to keep the data safe, if anyone play with the phone, especially kids.
Note: Please don't try after 5-6 attempts if the phone didn't get locked out, may be this not compatible on your device. You may lose your data. I applied this on my T-Mobile HD7, and it is working fine.
Hit thanks if you like my post..
Thanks
JAZEEL
So I just applied the registry change in your provxml, and it temporarily works,i.e. it enables the option in the lock and wallpaper screen to disable the password, but next time you sync email the policy is reenforced and you have to set a pin again.
Are you also changing the permissions to that reg key in your xap somehow? haven't got a machine with the dev tools handy to try the actual xap out.
benneh said:
So I just applied the registry change in your provxml, and it temporarily works,i.e. it enables the option in the lock and wallpaper screen to disable the password, but next time you sync email the policy is reenforced and you have to set a pin again.
Are you also changing the permissions to that reg key in your xap somehow? haven't got a machine with the dev tools handy to try the actual xap out.
Click to expand...
Click to collapse
I have tested myself, and it's a permanent solution. It's stays for ever. But I don't know what will happen if you reconfigure the exchange account..
Is there any way to keep a timeout for the lock? I find it very irritating to enter the unlock code every time the device wakes up
@OP, what is the reg key for the change? You must know that to make an XAP?
timmymarsh said:
@OP, what is the reg key for the change? You must know that to make an XAP?
Click to expand...
Click to collapse
This is the key which deploys through the xap..
[HKEY_LOCAL_MACHINE\Security\Policies\Policies]
"00001023"=dword:1
Doesn't Work ...
Hi I tried this unlocker but it is not working for me every time I connect to the computer (Zune and Windows Phone Device Manager) it relocks and have to chevron unlock again.
Any suggestions?
Hello OP,
I have a Sprint HTC Arrive, I got the following message just trying to launch the xap file:
(WARNING)
(The carrier doesn't exist in database. Please contact your carrier for connection setting and go to Setting>cellular>edit
APN for further configuration.)
Theres no APN in my settings that I see, any help would be great, thanks
Striving said:
Hi I tried this unlocker but it is not working for me every time I connect to the computer (Zune and Windows Phone Device Manager) it relocks and have to chevron unlock again.
Any suggestions?
Click to expand...
Click to collapse
This is to disable the lock code on the phone if you have enabled the exchange account which will force to put the lock code.
To permanent developer unlock, please search in xda, someone already posted it before and I have applied that on my HD7.
purian23 said:
Hello OP,
I have a Sprint HTC Arrive, I got the following message just trying to launch the xap file:
(WARNING)
(The carrier doesn't exist in database. Please contact your carrier for connection setting and go to Setting>cellular>edit
APN for further configuration.)
Theres no APN in my settings that I see, any help would be great, thanks
Click to expand...
Click to collapse
I have checked on my HTC HD7 T-Mobile unlocked.. It's working fine..
Search for the reg key for your specific device, and if you find I will help you to deploy it on your device..
jazeelkk said:
This is to disable the lock code on the phone if you have enabled the exchange account which will force to put the lock code.
To permanent developer unlock, please search in xda, someone already posted it before and I have applied that on my HD7.
Click to expand...
Click to collapse
Thanks for the response funny a little while after I realized that is was for something other than the dev unlock. And happily I have gotten have way there I am unlock but have to make sure I remember to put phone in flight mode before connecting it.
rhn said:
is there any way to keep a timeout for the lock? I find it very irritating to enter the unlock code every time the device wakes up
Click to expand...
Click to collapse
i 2nd that!
jazeelkk said:
I have checked on my HTC HD7 T-Mobile unlocked.. It's working fine..
Search for the reg key for your specific device, and if you find I will help you to deploy it on your device..
Click to expand...
Click to collapse
Thanks for your response, the only reg i've ever found to disable the lock on my device is the one you posted and built into your xap file. For some reason the reg doesn't exist in my phone and I can't create it either.
Most likely why you put this together for us. But on my end here, I now have to app to my phone, once I go to launch it I get the message from my previous post, it just wont deploy/launch. Any ideas up i'm for trying.!!
Thank you,
The reg key is protected, so you can't browse to it, but you can still use a tool like advanced explorer to set it by manually specifying the full path and value to change.
I was able to set the value manually like this, but like I mentioned the value is set back automatically next time your phone sync's with exchange. The policy must get checked on every sync with exchange, and gets set back if your exchange server requires a PIN policy.
From what I can ascertain this XAP simply sets that value, so you would have to run this xap after every sync which isn't a great solution.
barrychon said:
i 2nd that!
Click to expand...
Click to collapse
I have tried it as mentioed in some old posts. But it is not working. Only thing I could do is to activate the ON/OFF button with this reg key, so that I can disable the code at any time.
I presume you guys know this already, but just for the heck of it.
You're bypassing a policy. A policy that's most likely you companies' policy. If you do lose your phone and people are able to access files or e-mails that are highly important and/or confidential, you could take the blame for leaking this information.
This could mean the company would sue you for all kinds of things, and it would be very much possible they would fire you. There is a reason the policy is enforced.
I can see why you want to disable the policy, but, as said, there is a reason your company wants that policy on a device that connects to their Exchange server and it's not to annoy you.
EvilWhiteDragon said:
I presume you guys know this already, but just for the heck of it.
You're bypassing a policy. A policy that's most likely you companies' policy. If you do lose your phone and people are able to access files or e-mails that are highly important and/or confidential, you could take the blame for leaking this information.
This could mean the company would sue you for all kinds of things, and it would be very much possible they would fire you. There is a reason the policy is enforced.
I can see why you want to disable the policy, but, as said, there is a reason your company wants that policy on a device that connects to their Exchange server and it's not to annoy you.
Click to expand...
Click to collapse
You are right. I recommend to keep the phone locked always.
It meant for some situation, where we need the phone need to be stayed unlocked. Atleast we should have the option for it.
EvilWhiteDragon said:
I presume you guys know this already, but just for the heck of it.
You're bypassing a policy. A policy that's most likely you companies' policy. If you do lose your phone and people are able to access files or e-mails that are highly important and/or confidential, you could take the blame for leaking this information.
This could mean the company would sue you for all kinds of things, and it would be very much possible they would fire you. There is a reason the policy is enforced.
I can see why you want to disable the policy, but, as said, there is a reason your company wants that policy on a device that connects to their Exchange server and it's not to annoy you.
Click to expand...
Click to collapse
Thanks mum. But seriously...
I think this is a perfect example of a security policy being set which isn't realistic, so users find workarounds. Like when you mandate everyone has a 50 character password which has to be changed once a week, everyone simply ends up writing them down on post it notes.
The PIN code every time you want to use your phone is bloody annoying. It could improved to make it more useable, e.g.:
Only require a PIN if it's been more than 30 minutes since you last entered it.
Only require a PIN when accessing data in exchange like calendar/email.
Specify certain actions which don't require a PIN unlock, e.g. playing music or games.
Anyhow this is mostly irrelevant as this hack is only temporary and the setting reverts so that's a killjoy.
benneh said:
Thanks mum. But seriously...
I think this is a perfect example of a security policy being set which isn't realistic, so users find workarounds. Like when you mandate everyone has a 50 character password which has to be changed once a week, everyone simply ends up writing them down on post it notes.
The PIN code every time you want to use your phone is bloody annoying. It could improved to make it more useable, e.g.:
Only require a PIN if it's been more than 30 minutes since you last entered it.
Only require a PIN when accessing data in exchange like calendar/email.
Specify certain actions which don't require a PIN unlock, e.g. playing music or games.
Anyhow this is mostly irrelevant as this hack is only temporary and the setting reverts so that's a killjoy.
Click to expand...
Click to collapse
Lol, you have a point, but or colleague above is quite correct, the policy is enforced for a reason. At my company, such an offense can mean instant dismissal
(if you use exchange for just calendar and contacts, as i do, a pin is not required to unlock, the policy is only enforced for email strangely enough....)
I agree the Pin should be how it was in WM 6.5 where you could have it only ask after 2 hours or evey 24 in some cases. That way if was a good balance. This business of requiring the PIN every time you look at your phone is crap. I have removed it from my droid device and I am fornunate that my company will not hassle me over it. Still though its a bunch a crap to enter it every 5 minutes.

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