Hi guys, after installing the latest radio on my Hero I get the feeling that my mobile internet connection (both HSDPA, 3G and 2G) seem to be dropping more often than before. I haven't monitored this prior to upgrades so I can't say for sure. But is anybody having the same experience?
Also is it possible to downgrade the radio? Do you just reinstall the old radio?
Thanks.
yes i have the same issue. my mobile internet and also the gps stops to work after a while of not using the phone. i have to restart the phone to get gps back to work.
mobile internet can also be reactivated by activating and deactivating the "only 2g networks" option.
this failure sucks because i just recognize that the mobile internet is down because i didn't get push mails for a while.
I have noticed that as well
Yep me too. I can be browsing (web, market, or rss) for a while, then lose connection for a bit, then it will suddenly work again.
Can we reflash the old radio?
No need. It could be the APN settings. I was having problems on T-Mobile with HSDPA dropping and read in another post to go to the T-Mobile support page for the G2 and select Connecting to the Internet --> Set up the phone for internet surfing --> and follow the instuctions to set up a new APN. Worked for me
I have the same problem.
I have installed the new Hero ROM two weeks ago, one week ago mobile internet disappeared from my phone. Before this it was very good.
I can't find the good solution for this issue. Please help.
Same radio ROM. But there were internet for a week with this ROM.
I don't understand.
(I have tried to reflash the ROM, but not solved.)
Same problem here.
Mobile network has been unstable since I bought it.
When I turn it off for a while and turn it on again, I can't see the icon on the top bar. What I have to do is going to Settings - Wireless controls - Mobile network settings - Network operators - Select automatically.
Sometimes the connection is lost while using. I have to do the same thing like above to make it work again.
I also contacted HTC's customer service, but I haven't got any response.
Too bad!
I find if I leave it then it comes back. Every so often it goes...then the firmware eventually notices and it reconnects. Annoying. Hopefully this will be fixed when T-Mobile release thier version of the ROM update later this week.
I have the same issue, but it seems like it only happens when I leave a wirelss-zone (and not every time I do that either).
When I leave home, it will maybe 1 of 3 times not connect to 3G before I manually connect again (Settings - Wireless controls - Mobile network settings - Network operators - Select automatically)
I've just used AnyCut to create a shortcut to this menu-option so it is less annoying, but a more permanent and official fix would be great.
same thing in my one thats why i hate htc from now one loots of bugs in hero headphones led net go back to htc hd how you can release phone if is not done properly
TheBrit said:
No need. It could be the APN settings. I was having problems on T-Mobile with HSDPA dropping and read in another post to go to the T-Mobile support page for the G2 and select Connecting to the Internet --> Set up the phone for internet surfing --> and follow the instuctions to set up a new APN. Worked for me
Click to expand...
Click to collapse
TheBrit's settings appear to have resolved the issue. have been logged into instant messenger for more than an hour without the connection dropping off give it a go guys.
wow, how much better is that
Guys, if u have the dropping connection concern, as I did, please follow tmobile link in previous posts or a one for your mobile provide apn settings, I've just done it and have had no dropped connections for ages
i was also having the same issue but since installing the modoco 2.6 enhanced rom with the radio ending in 07.08 all has been good.
dropping connection
Hi,
I have a g2 Touch from T-Mobile germany.
It runs Runs modaco 2.6 with the newest Radio. Dont know the number it ends on 0708.
I have the prob with dopping connections. But i cant download the settings from tmo germany, because there are no settings to download. Can anyone help me? Or Can i flash the old Radio back? And where can i get it for tmo germany?
Volker
Related
I changed the apn settings on my desire and now I am having problem connecting to the internet using either 3G or hSPDA. before changing the settings I was able to connect to the internet using 3G but now when I have try to go online and the 3G icon is displayed the phone does not do anything and if it will evetually connect to the internet it will only do via the H (HSPDA)... I have reset the apn to default and its all the same, no improvement, I have input the mms settings again with no effect.... no its getting on my nerves now... am thinking of reseting the phone back to factory settings.....
I suggest you get new settings from here: http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=SOFTWAREDOWNLOADS
jah said:
I suggest you get new settings from here: http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=SOFTWAREDOWNLOADS
Click to expand...
Click to collapse
thanks for that
tried it but they only had hd2 and touch 2 listed for phones under android...
So far i believed that hd2 and touch 2 phones are wm not android :? ??? strange...
are there any options for different android phones? hero, magic, etc... as they should work with desire
just go to the APN settings and press Menu>return to defaults. The settings are preprogrammed in for t-mobile UK, and they are definitely correct.
As for not being able to connect on 3G, that is a known t-mobile issue. When 3G is showing, it is supposed to change up to H when you try and send/receive data. sometimes, their network does not change up successfully, and you end up sitting on 3G with no data transfer.
turn mobile data off and back on again and that usually fixes it. There's three or four threads on that on the T-mobile website.
Now this is interesting ...
After I read your reply below, I think that issue is NOT only in the UK.
Because I use T-Mobile NL and I got exactly the same problem!!!
I am still using my HTC Kaiser though and I was (still) confused why I "suddenly" could not connect to the internet
I use Opera Mini, at first it was connected fine, browsed several websites and then suddenly dead on ... cannot connect.
Restart Opera Mini, same issue ... the connection still there.
Restart the data connection ... there you go, I was able to browse again.
Damn! I did not know that this is T-Mob issue I tried to clean my WM device, reinstall Opera and whatnot ....
Oh yeah, this issue just happened recently ... like a month or two months.
Before that, I have no problem like this.
rhedgehog said:
just go to the APN settings and press Menu>return to defaults. The settings are preprogrammed in for t-mobile UK, and they are definitely correct.
As for not being able to connect on 3G, that is a known t-mobile issue. When 3G is showing, it is supposed to change up to H when you try and send/receive data. sometimes, their network does not change up successfully, and you end up sitting on 3G with no data transfer.
turn mobile data off and back on again and that usually fixes it. There's three or four threads on that on the T-mobile website.
Click to expand...
Click to collapse
I don't know what happen to my desire, the mobile internet just did not work!
Wifi is still functioning.
But when I clicked the mobile internet check box, it keeped showing turning on, but could not link to the 3g network.
Could anyone give me any suggestion? Thx!
I assume you're on Orange UK??
They got problems
I use Vodafone NL.
Actually the 3G worked pretty good until today. So I assume this might be some hardware problem. Can anyone help me or I need to bring it back to HTC?
you can try resetting the apn settings
settings -> wireless and networks ->mobile networks -> apn
click menu and select to reset it
if that doesnt work open up the phone dialer
enter *#*#4636#*#*
turn the radio off
wait 20 seconds
turn the radio on again
post back
jamesnl said:
I use Vodafone NL.
Click to expand...
Click to collapse
Oops, apologies.
"He assumes too much!" (or something )
yep im orange too and mobile internet has be totaly pants
The problem is solved when I reset the APN setting!
Thanks a lot!
Apologizing for my "assuming!.
When this happens to me I find going to flight mode then back usually fixes it. Sometimes have to reset the phone though.
-------------------------------------
Sent from my HTC Desire
Hi Bilbo Fraggins - I'm on Orange UK and I've noticed the response and service on my Desire has slowed down over the last week or so. It was perfect up to then for the first month. I'm also having issues with mail synchronisation through Exchange Active Sync but thats another topic.
Whats the problem with Orange? IS it a temproary thing? I was thinkingof calling them but thought it was probably just my device. Cheers.
I've had no mobile data at all since Wednesday night.
My last call to them was yesterday and they said their GPRS network was down or something but should be back within a couple of days.....
Having said that ....
I just reset my apn as above and I'm back in business
Thanks for the tip, seems it wasn't Orange, despite them saying it was ....
I've had my Desire for nearly a month now and the internet has been consistently inconsistent the entire time.
I'm on Orange UK... is it likely to be my network or my device? I can usually depend on GPRS but 3G/HSDPA are flaky at best with the standard rom and no changes to stock settings even though I'm in central Manchester.
I had a similar experience and I am also on Orange UK. My connection kept dropping and I even had problems getting a normal phone signal. I ended up hard resetting my phone and its working great again. No problems all day. It was easy to do too. I think it must've been a program I installed.
-------------------------------------
Sent via the XDA Tapatalk App
Hello, i am new inn the forum and new with WP/ terminals.
I have now a HTC HD7 surround, i am from Argentina, and my cellphone company is Claro Argentina.
My HTC is free from factory (at&t) , so any SIM is running well, but i have a navigation problem:
I can´t browse the web with 3G, i can via WIFI, but not 3G.
I have a iPhone 4 2, and i can browse the web with that phone and same SIM.
I already added differents APN´s and downloaded the Connection Setup via Marketplace.
I reseted the phone 3 times
The problem still here.
when i try to use the IE, in the navigation bar, i type some address, and after less than 1 second i see this :
res://ieframe.dll/NoRadioWifiOff.htm
Click to expand...
Click to collapse
And then, a page saying:
We´re having trouble
reaching this webpage.
-------------------------
You have might lost your cellular data
connection.
etc etc etc...
I cant navigate via 3G, I CAN via Wi Fi.
Any help ?
Thanks in advance.
nocive
Hello man, I have exactly the same problem with a LG E900 with Windows Phone 7, the phone was bought from Spain (Movistar), everything is fine except 3G.
Did you find the solution for this?
does 3g works at all or are you having problems only with IE?
go to the dignotic page
Intall the diagnotic app and look at post #150
http://forum.xda-developers.com/showthread.php?t=839154
Hi sandrobber, I have a LG Optimus 7 and the same problem, the wifi and EDGE and Wifi works without problem, I've checked and my mobile operator uses 850UMTS band for 3G and the phone works with that band, I've set the correct APN but I still without 3G and EDGE really sucks!
I've check the post #150 in http://forum.xda-developers.com/showthread.php?t=839154 but I can't find any place to use these codes in order to set up my 3G automatically, that codes works with my LG Phone? How can I enter those codes?
I will really appreciate your help.
Vitucho
I have the same problem too, and mostly on EDGE... I have to restart the phone to get it working again... Very frustrating if you tell me.
LOL, now that you all say that , I have the same problem to.
I need to turn off 3G if I want to have an internet conection.
did you all flash some rom's on the phone ?
ceesheim said:
LOL, now that you all say that , I have the same problem to.
I need to turn off 3G if I want to have an internet conection.
did you all flash some rom's on the phone ?
Click to expand...
Click to collapse
The thing is, I don't have 3G 2100 in the country I live in
I can only rely on EDGE, so activating/deactivating 3G is useless for me.
I didn't flash. Just upgraded to 7392 two weeks ago.
I'm looking for a way to completely reset the network stack (equivalent to a reset) in order to re-establish a fresh connection.
My old Nokia E63 with the same SIM card had no problem establishing data. The only problem was the sometimes, the connection was really slow to attach (something like 15 seconds). I therefore suspect that WP7 phones have a too stringent timeout problem, i.e. the phone gives up trying to establish a connection after a failed first attempt (the phone didn't wait long enough).
I am thinking of just reflashing only the radio rom from a stock o2 rom (I have o2 Germany)
ceesheim said:
I am thinking of just reflashing only the radio rom from a stock o2 rom (I have o2 Germany)
Click to expand...
Click to collapse
Yeah you can try that. I have the gut feeling that it's firmware-dependant. If someone can try with the latest Samsung FW that's been posted recently... I'm a bit lazy to lose all my settings
I'm running my Captivate glide on Orange network (device is unlocked).
I rooted it following all the steps shown in http://forum.xda-developers.com/showthread.php?t=1378082 (BTW, works great thanks).
I kept AT&T rom, but issue happens also with Rogers rom.
This happens only on 3G/3G+ connections.
WiFi works great.
The issue looks quite simple: data connection drops (very) often.
No more email push notifications, ...
Have to go to Settings > Network > Airplane mode : switch it on and then witch it off to get data connection back.
It is not an operator issue. My other phone(s) are using the same and data connection works.
Is this a radio rom issue ? Is there a fix ? (didn't find a thing related to that issue).
Anyone having this issue ?
Depends on how strong your network is, I have experienced this a few times.
I keep getting this now that I have had more experience with it, anyone else experiencing random sharp drops in data speed/connection?
vil33 said:
Depends on how strong your network is, I have experienced this a few times.
Click to expand...
Click to collapse
Well, I have 4 out of 5 bars... Signal looks strong enough to me.
If I use the same SIM card in a HTC MyTouch 4G slide => Works great, no data connection drops at all !
Looks like it depends on what programs are running and using the data connection:
- email push - connection last long enough.
- when I'm running Bejive (IM) - connection last a bit less (before the 1st drop).
- when I add Skype & LoudTalks : almost every 5 minutes connection drops.
I also noticed that after a voice phone call, sometimes data connection doesn't (cannot) restart by itself ...
Here is an idea :
Is there a way to tweak Operator connection like it can be done with HTC phones : GSM + CDMA, CDMA Only ?
Because when you switch the phone to CDMA only, it uses different frequencies and allow to keep data connections while talking on the phone.
Didn't find that option in Captivate Glide settings ...
frav said:
Well, I have 4 out of 5 bars... Signal looks strong enough to me.
If I use the same SIM card in a HTC MyTouch 4G slide => Works great, no data connection drops at all !
Looks like it depends on what programs are running and using the data connection:
- email push - connection last long enough.
- when I'm running Bejive (IM) - connection last a bit less (before the 1st drop).
- when I add Skype & LoudTalks : almost every 5 minutes connection drops.
I also noticed that after a voice phone call, sometimes data connection doesn't (cannot) restart by itself ...
Here is an idea :
Is there a way to tweak Operator connection like it can be done with HTC phones : GSM + CDMA, CDMA Only ?
Because when you switch the phone to CDMA only, it uses different frequencies and allow to keep data connections while talking on the phone.
Didn't find that option in Captivate Glide settings ...
Click to expand...
Click to collapse
Settings --> Wireless and Network --> Mobile Networks --> Network Mode
Didn't make a difference for me using HSPA only.
vil33 said:
Settings --> Wireless and Network --> Mobile Networks --> Network Mode
Didn't make a difference for me using HSPA only.
Click to expand...
Click to collapse
I just checked ... I don't have the "Network Mode" option in "Mobile Networks" section.
I have Roaming, allow data connection, APN, ... but not Network mode.
Weird...
I checked the operator info. Nothing out of the ordinary there.
I'm stuck ...and it keeps happening. No solution for now.
frav said:
I just checked ... I don't have the "Network Mode" option in "Mobile Networks" section.
I have Roaming, allow data connection, APN, ... but not Network mode.
Weird...
I checked the operator info. Nothing out of the ordinary there.
I'm stuck ...and it keeps happening. No solution for now.
Click to expand...
Click to collapse
Maybe try flashing the Rogers kernel and ROM since that's what I have?
vil33 said:
Maybe try flashing the Rogers kernel and ROM since that's what I have?
Click to expand...
Click to collapse
Already did that, but that was a few days ago when looking for the WiFi tethering feature ...
I'll flash it back to Rogers kernel & ROM and test.
Update: Flashed Rogers rom.
Good news is I now have the Network settings back. (AT&T rom is not the right one, for sure !)
Data connection last longer. But the issue is still here.
Still investigating...
Anyone else having this issue ?
the day before yesterday, I went to the copier room in my school and stayed for about 2 hours (too many copying). before i get out, i have no signal (mobile network not available). I need to go out to have signal back or reboot.
It happened again yesterday on the exact same location, I'm going to be there again now.
I believe it might be location wise....in my case at least.
gabby131 said:
the day before yesterday, I went to the copier room in my school and stayed for about 2 hours (too many copying). before i get out, i have no signal (mobile network not available). I need to go out to have signal back or reboot.
It happened again yesterday on the exact same location, I'm going to be there again now.
I believe it might be location wise....in my case at least.
Click to expand...
Click to collapse
I checked, looks like it is not linked to a specific location. I've been travelling and issue kept occuring.
Once data connection is ok, it usually stays up for 2 to 5 minutes, then drops.
"4G" symbol is still displayed - but no more data connection. Web pages not available in browser, no email sync, no more IM, ...
While data connection is down, Cellphone still works, WiFi as well.
It may be linked to an APN issue ... Or definitely a Radio ROM issue.
I'm running Baseband I927RUXKJ5.
Anyone else having this issue ?
When I got the phone the AT&T rep told me there was a known issue with the phone dropping down to lower data speed. He told me if I experienced it to get a new SIM card. Doesn't sound exactly the same but maybe try that?
Hi, its my first post on the Z1C forum.
I just got one yesterday to replace my Nexus 5 and am accounting a few things I need help with since I am new to the xperia line of phones.
So my phone looks like this (for data) however I can't browse anything. I have mobile data enabled, national roaming and preferred network being 4G but nothing is working. With my Nexus 5 my data just worked so I am unsure why this is happening here. I can send texts and make calls just fine. Phone is on lolipop 5.0.2
The wifi signal in my room is terrible and its constantly dropping and when that happens I can't do anything with it.
I am on tesco mobile with a 2GB 4G plan.
http://imgur.com/GBhJJEW
--------
Edit: So I looked around I went into mobile network and scanned, found tesco and registered. So I have 3G data now, but 4G isn't registering. Maybe I need to phone up Tesco and ask them.
Or maybe it's just not a 4G mast where you're connecting?
Is problem "no mobile data at all" or "no LTE connection" ?
Can you transfer data on 3G?
If so - check twice if your SIM card is LTE compatible.
I had to adjust the APN on my phone when I first got it as the one it autodetected wasnt correct. Try that out.
Hi so i just got a z1c and this happened to me. I could send and get text/calls even get notifications and updates. I called sony and t-mobile, nether could help me. Then i found a option under "more" in settings to update "Internet settings" find your server and hit ok. Try it out, i hope this helps.
In my case I needed to contact my carrier to enable 4G. Tried it?
Not sent by me.
settings.>>other>>>internet settings>>>download internet and mms settings...
this should do the trick...
Inconsistent Connection
I got my Z1C a few days ago and updated it to Lollipop yesterday. Ever since the update, the phone has been dropping data connection. I don't know what's the initial cause yet but as it stands, in order to get it working again I have to take out the SIM and reinsert it multiple times. I'm watching it carefully tho because it seems to happen whenever I start Candy Crush. Is there anybody else having this experience?