HELP PLEASEEEE Excalibur S621 DATA CRASHES - HTC Excalibur

I'm having troubles with my HTC Excalibur S621, i'm from Mexico.
The problem is that when I put a SIM on it, the screen gets locked with the next window:
FATAL ERROR
DATA CRASHES. PLEASE CONTACT SERVICE.
It only happens when I boot my HTC with a SIM and radio ON, if the radio is OFF or the HTC without SIM it boots ok and can work it without any trouble. I hope you can help me, i'm new to this forum. I've managed to re flash it with several flashes but it keeps the same. Thanks in advance

i want to know

Mike_Seth said:
I'm having troubles with my HTC Excalibur S621, i'm from Mexico.
The problem is that when I put a SIM on it, the screen gets locked with the next window:
FATAL ERROR
DATA CRASHES. PLEASE CONTACT SERVICE.
It only happens when I boot my HTC with a SIM and radio ON, if the radio is OFF or the HTC without SIM it boots ok and can work it without any trouble. I hope you can help me, i'm new to this forum. I've managed to re flash it with several flashes but it keeps the same. Thanks in advance
Click to expand...
Click to collapse
Have you tried another sim from your carrier? or from any other carrier? is your phone sim unlock?

Related

HTC S620 Excaliber with O2 Simplicity SIM

Hi,
I've been given an HTC S620 which I have installed the new ROM (http://forum.xda-developers.com/showthread.php?t=523718) and it's now working fine with Mobile 6.5, however, my O2 simplicity SIM does not seem to be recognised. I have turned off airplane mode, which turns on the phone anyway, but I need to try and get this SIM to be recognised.
Can anyone help at all?!
btw - It's not prompting me for a SIM unlock code.
ps - I'm new to all this, so please be gentle! ;-) Thanks!!!!
zapbrannigan said:
Hi,
I've been given an HTC S620 which I have installed the new ROM (http://forum.xda-developers.com/showthread.php?t=523718) and it's now working fine with Mobile 6.5, however, my O2 simplicity SIM does not seem to be recognised. I have turned off airplane mode, which turns on the phone anyway, but I need to try and get this SIM to be recognised.
Can anyone help at all?!
btw - It's not prompting me for a SIM unlock code.
ps - I'm new to all this, so please be gentle! ;-) Thanks!!!!
Click to expand...
Click to collapse
u need to unlock ur mobile
http://forum.xda-developers.com/showthread.php?t=355789&highlight=unlock
zapbrannigan said:
Hi,
I've been given an HTC S620 which I have installed the new ROM (http://forum.xda-developers.com/showthread.php?t=523718) and it's now working fine with Mobile 6.5, however, my O2 simplicity SIM does not seem to be recognised. I have turned off airplane mode, which turns on the phone anyway, but I need to try and get this SIM to be recognised.
Can anyone help at all?!
btw - It's not prompting me for a SIM unlock code.
ps - I'm new to all this, so please be gentle! ;-) Thanks!!!!
Click to expand...
Click to collapse
If you have the Sim Unlock code then you should flash back to stock or 6.1 as seems teh 6.5's don't ask for the sim unlock code "well didn't for me and have seen other users have the same"

[help] diamond detects sim card but no network

I need help guys.
I have diamond 2g(diam140) without front camera.
I bought a second hand diamond which was security locked, sim locked and had hard spl 1.40olinex.
Today i tried to upgrade to unsigned 1.93. I used normal ruu to flash it which i even used to flash roms.
After that i realised that my network is not showing any longer. It detects my sim card and shows sim services but does not show network. What happened. I have latest radio also.
What did i do wrong and how do i fix it?
Please tell me as i have no other phone other than this and need to get it working asap.
Please help frnds. Please..........
anyone??????

please help:no sim!!

I have an htc excalibur,a new one.after i made an upgrade,now when start it said no sim.what can I do?please if anybody can help me.thanks.
mavros said:
I have an htc excalibur,a new one.after i made an upgrade,now when start it said no sim.what can I do?please if anybody can help me.thanks.
Click to expand...
Click to collapse
Let's go to the basics, have you checked if your SIM card is properly placed?.
yes,and i put inside o lot of,from vodafone,orange,etc,and nothing.every time NO SIM!
and also,I can't call at 112(emergency).
the same problem
to me happenig the same problem,when insert the sim say that no sim and the phone radio is crazy. on and off automatically
mavros said:
yes,and i put inside o lot of,from vodafone,orange,etc,and nothing.every time NO SIM!
and also,I can't call at 112(emergency).
Click to expand...
Click to collapse
Before you flashed your phone, did you know if your phone was SIM UNLOCK? Because no matter if you flash to different roms, if your phone is sim locked flashing your rom cannot lock or unlock your sim as far as I know.
You can flash back to a 6.1 rom and see if your phone is sim lock due that you will see that your phone ask you for the unlock code.
Ookba roms (3vo rom series 6.5) does not pop ups this message so that's why I'm telling you about flashing back to a 6.1 rom or stock rom.
I flashed back with original ROM,several times and nothing,I put back wm 6.1,6,5,and nothing.in this case,what can I do?please!!!
could be something damage in my phone?and yes my phone is unlocked for any kind of network
mavros said:
I flashed back with original ROM,several times and nothing,I put back wm 6.1,6,5,and nothing.in this case,what can I do?please!!!
could be something damage in my phone?and yes my phone is unlocked for any kind of network
Click to expand...
Click to collapse
Clean the SIM, if still not working get a new sim from your provider "has been known for SIMs to go capput"
If then still problems try and get phone replaced, flash back to stock before hand
but same sims work in another phons

No service

Hello.
Since yesterday I can't get any reception from my HTC Desire. All it says is "Limited Service, emergency calls only".
It seems to come from my phone apparently.
I have a HTC Desire branded Orange (France) and I flashed the official HTC Desire rom on it then updated to Froyo via update.zip.
It worked fine until now.
I tried flashing 3 other radio, including the orange one, but it doesn't change anything.
Tried wipe data factory too, nothing more.
Can anybody help me please?
Did you flash anything before you werent getting signal or did it just randomly go? Tried searching for networks manually? You should be able to get the joint Orange T-Mobile network.
I didn't flash anything. The only thing I did was update an app via Market.
Searching network manually never end, it keeps searching again and again.
I tried with another sim card and it works.
Thank you
Mercusio said:
I tried with another sim card and it works.
Thank you
Click to expand...
Click to collapse
is the sim card for the same network? your provider will be able to just swap info on it , so that sim card becomes your old one
Yes it is.
I will try to check with them when I get off work.
Thank you.

[Q] Wildfire o2 sim problems

I have a wildfire s that has been properly unlocked, however it will not accept my o2 sim- i dont mean that I can't get the mms or internet but it wont accept the actual sim - when it ask me to choose a network and i pick o2, it simply says that the sim does not support connection the the carrier - i have a brand new sim 3g ready.....................someone, please help...
imnw said:
I have a wildfire s that has been properly unlocked, however it will not accept my o2 sim- i dont mean that I can't get the mms or internet but it wont accept the actual sim - when it ask me to choose a network and i pick o2, it simply says that the sim does not support connection the the carrier - i have a brand new sim 3g ready.....................someone, please help...
Click to expand...
Click to collapse
what does 'properly unlocked' mean ?
I say you might have unlocked the bootloader,bit the phone still has SIM lock.
Sent from my HTC Wildfire S
hmm, so you saying if i go back to the shop and get them to unlock properly, it might let me use the o2 sim???
is there anything i can do....having only a modest knowledge of these issues?
and in reply to properly...sorry i wasnt specific - i meant that when you put an o2 sim in and turn it on...it doesnt ask for a pin or code to unlock the phone??
Well did you buy it in a O2 shop? If yes,then there appears to be a problem with you handset. If you DIDN'T buy it in a O2 shop(which means any other,T-Mobile,3,etc.) Then you're out of luck because it it probably SIM locked to that carrier.
You should bring back the handset back to the shop and ask them to remove the SIM lock.
ok, so here we go...
Went to the shop and they say the phone is unlocked. When i put an o2 sim card in, it does not require a pin when the phone switches on.
It works with tmobile sim, orange, virgin just not o2....
so it is unlocked just wont take o2.....
any ideas why?
its originally a tmobile wildfire - spoken to tmobile and they say they have completly unlocked.....
imnw said:
ok, so here we go...
Went to the shop and they say the phone is unlocked. When i put an o2 sim card in, it does not require a pin when the phone switches on.
It works with tmobile sim, orange, virgin just not o2....
so it is unlocked just wont take o2.....
any ideas why?
its originally a tmobile wildfire - spoken to tmobile and they say they have completly unlocked.....
Click to expand...
Click to collapse
do you have any other o2 sim to test it ?
you should also go and change your sim, might be rly the SIM problem ...here changing sim costs 10 bucks, i hope its free in your case.
im afraid im a step ahead - all o2 sims dont work - i had a brand new 3g sim sent out by o2 and have tried a pay as you go sim on o2 - still wont work with any o2 sim....
any ideas?
imnw said:
im afraid im a step ahead - all o2 sims dont work - i had a brand new 3g sim sent out by o2 and have tried a pay as you go sim on o2 - still wont work with any o2 sim....
any ideas?
Click to expand...
Click to collapse
a ok, i didnt read that one... lets try to keep this on one thread. why dont you try flashing stock rom again... i mean its worth a shot... i guess you dont use any custom roms atm ? or even try flashin any custom rom, just to try it ... if it doesn't work then, well, we will see it's a very strange problem.
did you try connecting with 2g, and not 3g...
or maybe changing setting in *#*#3646#*#* then phone information, then set preffered network type... and try changing those also ... First try this, and if it doesnt help then try what i wrote above.
ok,well - had a read of your suggestion and only a slight problem with it...i am a real beginner when it comes to this so apologies but rom flash???
Also looked at the *#*# suggestion...unsure how to do that - did try typing that into the keypad on the phone part but it didn't do anything..
apologies im not up to speed..any way to simplify for me?
oh, and also someone has suggested going into the bootloader so i took out the sim and battery, put it all back in and held down volume and power. at the bootloader menu, i selected simlock. when i pressed it the following was displayed..
fat 32 init ok
open mccmnc file fail
open cid file fail
process done, reboot?
does this help explain anything??
imnw said:
oh, and also someone has suggested going into the bootloader so i took out the sim and battery, put it all back in and held down volume and power. at the bootloader menu, i selected simlock. when i pressed it the following was displayed..
fat 32 init ok
open mccmnc file fail
open cid file fail
process done, reboot?
does this help explain anything??
Click to expand...
Click to collapse
i guess you didnt unlock via xtc clip... you should write the code that i told u on dialer pad, it should immediately open a meny, i will make photos when i come home as a more detailed guide k ?
ok, just to save you some time if you dont need to spend it - the phone was unlocked at a local shop - no idea how they did it - although im guessing badly...
i typed that code in - when i enter the final * the code just disappears and it does nothing. I did enter the code without the last * and it said mmi running but then said incorrect mmi...
imnw said:
ok, just to save you some time if you dont need to spend it - the phone was unlocked at a local shop - no idea how they did it - although im guessing badly...
i typed that code in - when i enter the final * the code just disappears and it does nothing. I did enter the code without the last * and it said mmi running but then said incorrect mmi...
Click to expand...
Click to collapse
oomg man i just saw, its my bad ITS NOT 3646 its 4636 .... i wrote it wrong :////
thanks - tried that and got into the phone menu. The current preferred choice is WCDMA - there are other options but nothing to suggest that an o2 sim should be blocked....
imnw said:
thanks - tried that and got into the phone menu. The current preferred choice is WCDMA - there are other options but nothing to suggest that an o2 sim should be blocked....
Click to expand...
Click to collapse
well ntry changing to gsm preffered and so on, just try it ...
ok dok - given it a go and no luck - im wondering if a factory reset of the phone may restore the original settings and I can get it unlocked the correct way this time??? what do you think??
imnw said:
ok dok - given it a go and no luck - im wondering if a factory reset of the phone may restore the original settings and I can get it unlocked the correct way this time??? what do you think??
Click to expand...
Click to collapse
well, you should give it a go, since i dont have an idea what could possibly be wrong
ok, well have done several things.
i) master factory reset - made no difference - o2 sim still wont work
ii) tried to connect the phone to the pc but even with htc sync installed the phone wont connect to the pc
so it looks like we're stuffed here???

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