I was enjoying my new Touch Pro 2 from T-Mobile for over a month now and suddenly I noticed that Touch Flo 3D said I had a "new text message". I usually just check "all messages" so that I can see all text message "discussions" instead of one at a time or "read only" mode when you tap a contact and slide over to "sms". So this time I checked "all messages" and none of my messages were "unread". I even went through every conversation to make sure nothing was missing, not even an mms message.
I even turned off Touch Flo 3D thinking that was causing the issue, no dice. Everytime I go into the SMS app for Windows Mobile and look at the folder tree, I see "inbox (1)". So I downloaded a cab file from xda that allows "mark all as read" in the sms app. After installing/softresetting and choosing "mark all as read" from within the WinMo SMS app, this issue did not go away both in Touch Flo 3D and in the WinMo SMS app.
Finally I came across a link of someone having an issue with their HTC Hermes (Kaiser?). They made a program called "FixUnreadCount". This app shows that it is checking all mailboxes (including sms/mms) on the WinMo message app and determines which messages are actually "read" or not.
Once I got to the "sms" portion of the scan, it found that all messages had been read, but the notification was set to "1". It fixed this and moved on to check my other messages on the phone.
After the scan finished, I noticed that TF3D still thought I had an unread message so I softreset my Touch Pro 2 and that was it. Touch Flo 3D had synchronized with the WinMo messaging app and determined that there were no "unread" messages.
I felt I would post this up here since I know there are a lot of Touch Pro 2 owners out there and none of the other fixes worked for me. I also hope that this can be found easily in a search because finding the fix in the hermes forum was almost dumb luck.
I posted a link to the thread that has the file available for download. It's a zip file. I just downloaded the file via Opera directly onto my storage card, then extracted the file and ran the file after extracting. You may get a warning that says "unknown publisher" just tap allow and it should run just fine.
http://forum.xda-developers.com/showthread.php?p=1519862
Thank you, I've hard reset twice already because of this annoyance.
Thank you. Ran it once and after a soft-reset, all was fixed.
This fix worked for me to.
Much appreciated!
Thank you for the post!
Glad I could help. I know this was an issue that wasn't covered too well when I first learned about it. Making it easy for others.
Just use SafeInboxExtender
Once installed, go to your inbox (windows default, not TF3D), click menu, scroll down and click 'mark all as read'
That should do the trick, and its easy too.
i have been having this issue with my phone for months thanks so much for posting this, yur a life saver... really!!!!!!!!
Thanks for this soo much. I was about to flash my phone again cause I had this problem the first month I got my TP2 and looked online a lil' and could not find an answer... dat is why I luv this forum
I had this same issue and stupidly started a new thread without a thorough search (sorry).
Any ideas why it happened in the first place?
Well, I installed the SafeInboxExtender and clicked on Mark All As Read and the phone still says that I have one unread message. It didn't work for me. Any other ideas, guys?
aliendan said:
Well, I installed the SafeInboxExtender and clicked on Mark All As Read and the phone still says that I have one unread message. It didn't work for me. Any other ideas, guys?
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Click to collapse
So did you try FixUnreadCount followed by a soft reset, as in the first post?
Can someone please help me! I have downloaded this zip many times and it works for a few days then the phantom message appears again somedays totaling to like 5 new text so it says. Is there anything I can do to keep them away for good? I love my phone but this is driving me crazy!!!
NeoDMD
Thank you! Awesome fix. I've had this problem with several WinMo phones from time to time, usually after receiving several automated texts, and always had to hard reset the phone to fix the problem, which in this case, with the Tilt2, would have been a major hassle getting it just the way I like it again.
I changed my settings to the default UI and then ran the exe file, then switched back to TouchFlo 3D, but the count was still wrong, so I performed the soft reboot like you suggested and again, it was still there, so I just ran the zip file again and it was gone with out another reboot.
Thanks again.
=)
works great thx a bunch
how to extract the file
NeoDMD said:
Glad I could help. I know this was an issue that wasn't covered too well when I first learned about it. Making it easy for others.
Click to expand...
Click to collapse
hey i was wonderin how do i extract the file lol idk how 2 do it like i already downloaded the zip file but i dont know how to extract it lol
thanks a lot. saved my sanity.
thank you men xD
Unread text in message fix
and easy fix for this Is safe inbox extender it gives you the option to mark all messages as read something the original option fails to do so download it and no more hard resets
Laters
thank god it freakin worked! ive had to deal with this for months now!
the first time i ran it, it said it had taken out the message on the scan so i exited the scan and did a soft reset, and it didnt work. so then i ran the scan again and this time did the reset before exiting the scan, and that worked like a charm. so if your havin issues with it try that. thank you again so much for that, im glad someone finally figured this issue out
flory115 said:
hey i was wonderin how do i extract the file lol idk how 2 do it like i already downloaded the zip file but i dont know how to extract it lol
Click to expand...
Click to collapse
go to tools, then file explorer and find the file, select it then press the menu button, one of your selections should say "extract" (select it), then youll get a screen askin where you want to save it, just to make it easier on yourself save it to your storage card, once this is done go through your program files again and you should see 2 files with "fixunreadcount" (one is the folder logo which you just extracted from, the other is a little window logo thing which is the actual file), select the file with the window thing and it will then run the scan, after that press the reset button on the side of your phone. if it doesnt work the first time (it didnt for me), run the scan again and reset again and it should work
Related
I just got my TP2 from tmobile yesterday, switched from the TP1, lovin it so far, awesome screen.
One problem tho, ever since later last night, I've constantly got a "1" on the bottom of my TF3D, indicating a new text message. Theres no new message, ive done everything..
-Restarted phone
-Deleted ALL messages(Drafts, Sent, etc..)
-Put different SIM in
The LAST thing i want to do is master reset it, because I have all my programs installed and OTA syncing set up just the way I want it.
When I'm in messages inbox, and I click the drop down box in the top left corner, theres a blue "(1)" next to Inbox, again indicating theres a new message, even if theres no messages at all in the inbox.
Anyone have any ideas on how to fix this without master reseting??
I had the same problem. Unfortanutely I do not remember what keywords I used when I searched after the problem, but I found a program which solved it on my device. unzip, put the .exe on your device, execute it, softreset
BennyT
you are a genius. thank you very much, worked perfectly.
I love you man...
Damn, I sure got big hopes about this one...
If i works in the long run i do love you forever and ever...
thx this was a lifesaver
t-design, where were you a few months ago when I needed an app like this?
Just started last night, my TP2 is showing 1 sms notification on TouchFlo3D and on the inbox folder. I have used Clear "Text/Multimedia" a billion times and also checked in another phone to make sure nothing is hiding on the SIM. Does anyone make a suggestion other than doing a master clear/reset phone?
Funny, I just solved this problem today and unfortunately, I had to do a hard reset (still backed up everything with with Sprie Backup thou.)
Well, you do have another option that didn't seem to work for me but it's worth a try, is to Regedit it. The location is HKEY_Current_User\system\state\Messages\sms\Unread and set the Count=0
When I tried, it would work, but as soon as I was to get another message, it jump back up to "2".
Good luck, Hope it works so you don't have to Hard Reset.
I will try, thanks for the tip
or this
find a program called fixedthreadcount and you just have to do a soft reset after running it.
3560freak said:
Just started last night, my TP2 is showing 1 sms notification on TouchFlo3D and on the inbox folder. I have used Clear "Text/Multimedia" a billion times and also checked in another phone to make sure nothing is hiding on the SIM. Does anyone make a suggestion other than doing a master clear/reset phone?
Click to expand...
Click to collapse
Hello,
I attempted to post earlier but it did not seem to work, so go to this link it should fix your problems:
http://pdaphonehome.com/forums/samsung-i700/23911-1-unread-sms-count.html
Simply download the zip file, copy the exe file to your SD card, run it, and do a soft reset. Hope this helps...
Ok, so forget the link, simply download the attached file.
awesome, thanks a million for the prog. i tried the regedit 1st with no permanent fix, but the prog fixed it.
it worked. 2nd time i had this problem, first time i had to do a hard reset. thanks for the program!
Just had the same issue with my phone wouldnt delete a phantom message and the program worked great, thanks ARHMogul, appreciate it bruh
Man, I am just having no luck with this - mine is showing "2" unread - I have deleted all msgs - done a reg edit to "0" and I have done the fixunreadcount with a soft reset. What else can I try ??
@jurgy1, I just ran the attached exe and a soft reset but the unread bubble was still there. Ran the exe again and it disappeared.
@ARHMogul, thanks a ton! I'd hate doing a hard reset for such a small problem yet I'm sure I would've done just that if not for your help.
TY! worked for me......... even after doing a soft reset I "thought" it wasn't going to work, but I also had to click on the icon to get the 1 to go away.
fixunreadcount.exe worked like a champ. Ran the program, soft reset, opened the sms inbox and the (1) count was gone. Returned to the TouchFlo home page and touched the SMS bubble and the offending number vanished. Nice. Many thanks.
Just wanted to say thank you. I've search on xda and ppcgeeks for a bit now and didn't find this post until today. Sometimes the wording really matters when finding threads.
This solved my problem and I thank you. Little things like that bug me and I didn't want to have to hard reset the phone.
Thanks again, I'll be saving this little guy.
Verison TP2 and Resetting the SMS Icon to 0 - Forever
Has anyone tried this on Verizon TP2 and if so, does this program work good enough so when you get the next message, it doesn't re-appear. Mine started when I got a two part message from an T-Mobile customer that spread it over two messages. I read the first one, but the second one had already disappeared so it says 1. I reg hacked the counter back to zero, then the next message (even if it is not multimessage) goes back to 1 of course, but does not reset after reading it. It will go up to 2 and 3 and so on but after reading it, it never goes back to 0 without me going to a PMedit and resetting the counter to 0. The question is, does this fix count stop this from happening in the future, or just solve the problem now. If it just solves the problem now, I can PMedit it each time as easily. If it solves the problem forever, I am eternally greatful. Any thoughts? BTW, this only started happening when I got the multi message and it hasn't gone away since.
Thanks.. Rick
Thank you so much. This worked for me. I didn't want to hard reset. Anyone know what causes this?
Just a reminder - after you run the program and perform the reset you have to OPEN THE INBOX for it to "refresh". I was dismayed to notice it was still there after the reset, but after opening the inbox it cleared right out. I noticed this was a problem before on my original tilt, and am glad to finally have a solution!!
ARHMogul said:
Ok, so forget the link, simply download the attached file.
Click to expand...
Click to collapse
YOU ARE DA MAN!!! I called HTC and the lady told me the only way was to do a hard reset. I told her if i was about to do a hard reset because of their crappy software, then I should at least get a new damn phone out of it....
Thank you so much! Great work!
Excellent piece of software
fixunreadcount.exe works exactly as described in this thread. Thanks very much indeed.
fixunreadcount.zip is the best thing I've found!!! I tried to solve it whole weekend on my Touch Pro 2, but only this app works correctly. Editing registry was useless and other tools too. Thanks a lot for that small useful app
Hi all
I'm opening a new thread about this issue as I can't find any solution to this problem anywhere else (and most threads seems to be cluttered with less valuable info).
Yesterday I got an SMS which I read right away and replied to some seconds later. When I pressed "Send" from the TouchFLO-SMS app. my phone stopped responding. I was waiting for a few minutes to see if it came back to life, but to no avail. I did a soft reset and everything seemed fine, except I had one unread message according to TouchFLO and the standard WM messaging app. I've tried every solution I could find on the forums, like: disabled threaded messaging to look for unread messages, read all of them anyway, installed the "Mark all as unread" (SafeInboxExtender) and even tried to replace the file "htmlnote.dll", but that isn't possible. I can't rename, copy or replace the file (tried "all" file explorers I can come by).
I don't know why this happens, but I know that a lot of people at my work have the same problem with the same phone (and other 6.1-phones).
Hard reset is not an option any way you put it..
Hoping to find a final solution to this issue (or else I'll go back to my Nokia with Series 60 as usual - it's flawless, but not so nice..)
Have you tried backing up your texts to Microsoft's My Phone service?
I can't offer a solution to your problem, but if you have a backup you can do more drastic things like deleting all your texts. The worst that will happen if you sync to My Phone again is that the SMS that you've deleted on your phone will be archived.
I've solved it now. After numerous attempts with FixUnread and soft-resets it worked
mromega said:
I've solved it now. After numerous attempts with FixUnread and soft-resets it worked
Click to expand...
Click to collapse
do u have the cab for the fix unread?
After messaging last night I realized I had one text in my inbox in both the touchflo icon, and in the normal windows message centert (next to inbox on the drop down it says 1). I thought I just missed one in my long thread but it was not the case.
I deleted all messages from my inbox, outbox and cleared deleted messages. No luck. I tried using the "clear all text and multimedia" selection with no luck. Numerous soft resets, and even switching my theme to see if it would vanish. I have been texting all day, and deleting and no luck with the phantom inbox. Any help would be appriciated to rid of this problem. Thanks!
vlcano57 said:
After messaging last night I realized I had one text in my inbox in both the touchflo icon, and in the normal windows message centert (next to inbox on the drop down it says 1). I thought I just missed one in my long thread but it was not the case.
I deleted all messages from my inbox, outbox and cleared deleted messages. No luck. I tried using the "clear all text and multimedia" selection with no luck. Numerous soft resets, and even switching my theme to see if it would vanish. I have been texting all day, and deleting and no luck with the phantom inbox. Any help would be appriciated to rid of this problem. Thanks!
Click to expand...
Click to collapse
This issue has been discussed in length here in other threads. Use the search function in the top right of the page to look for "SMS unread count fix"
Unzip this and put it on your storage card and then run the exe. It will fix your problem.
Thanks It worked perfectly. And sorry for the repetitiveness never found a solution searching, only numerous folks with the same problem.
Thanks again to you both!
This worked great!! Thanks!!!!
wow, it works on my x1
worked for me as well, although the problem came back... again... i managed to fix it permanentally by switching the phone from threaded to classic text view, deleting ALL text messages, then running the program. issue resolved.. it seems to have occurred because of the 2016 date stamp issue, one text was unaccounted for and coincidentally had the 2016 year stamp on it.
Hope this helps future readers - Mark
Hey guys,
I've run this thing about 10 times, and it's simply not removing that 1 from my homepage. The inbox doesn't show it but the HTC homepage does.
Any ideas?
tinpanalley said:
Hey guys,
I've run this thing about 10 times, and it's simply not removing that 1 from my homepage. The inbox doesn't show it but the HTC homepage does.
Any ideas?
Click to expand...
Click to collapse
It happens when you somehow texted yourself.. or so the theory goes... if that's not working I would suggest a hard reset..
I also suggest this thread be locked as this is the 100th or more thread about this topic
Edit.... also did you try soft reseting your phone after you ran the program?
I did try soft resetting. I used the reset button on the side of the phone. I don't understand it. I've never texted myself as you mentioned. So, I don't understand. And hard resetting is simply not an option. I have too much set on this phone now to go and update everything.
I'm using DeepShining's ROM from around February.
Hey, thanks !
It worked GREAT on my HTC Touch Pro !!!
Thank you again...
It thinks I have a new text. I even deleted every text chain. Multiple resets. Ever happen to anyone else?
Stock Rom.
Yeah thats happend to me on my TouchFlo3D. Its a really weird bug. I think that it happens if u delete a message chain that still has a new message in it. Theres no way to fix it other than a hard reset cuz i went for about a month waiting for it to correct itself but it didnt so i had to hard reset. My best advice is to make sure u dont have any unread messages when u delete them
This happened to me recently i found an .exe app that corrects it for you. I don't have it here at work but i know its somewhere in this forum.
If you still can find it, message me and i'll email you the file when i get home.
No Hard Reset Needed....I understand your frustration LOL TRUST ME.
FOUND IT
here you go
It shows I have two new messages always for me too.
I just tired that file you posted because I have the same bug and when I run it, it says it found the the "new" SMS and fixes but it still shows up on the touchflo 3d.
When I run the app again, it shows no errors. However when I reboot the phone and run the app it shows the new SMS and fixes it, but it still showing up. fml.
I'm using the tilt 2 from at&t with wm 6.5.
EDIT: taking out the battery fixed it after using the app! Thanks!
ok so i downloaded the app but it wouldnt ipen on my computer. Now what do i do?