I went to the htc support website and tried to download the official 6.5 rom.
After i inserted the SN it says that this update is not suitable for my device.
How is that possible?!?!
I have the EU GSM Version.
PS: Can someone point me to a link where i can download the official 6.5 Rom upgrade?
Thanks.
I have the EU GSM Version.
PS: Can someone point me to a link where i can download the official 6.5 Rom upgrade?
Thanks.[/QUOTE]
Have you tried the official post in Rhodium development section? they're same like in the htc official website.
I finally downloaded the 6.5 official update but it says its not a good vendor or something when i try to install it. I guess its not made for my region/country.
Oh well...
Hi, I faced the same problem on HTC official website. What did you do?
Thanks,
I found a good SN on a website so i could download it, but you wont be able to flash your phone to the rom because its not suitable for your device, meaning in EU only Western Europe has an update. Eastern Europe still doesn't have an update to 6.5.
I bought a HTC Touch Pro 2 in Malaysia
I went to the HTC South East Asia site but when i enter the S/N it gives me this error
"Sorry, this software download is not suitable for your device."
http://www.htc.com/sea/SupportViewNews.aspx?dl_id=736&news_id=318
Have anyone found a way around this ?
Also had this issue with a UK Orange branded TP2
I mailed HTC and got this reply;
You recently wrote us about an issue that you have encountered with your device.
To clarify your issue, you stated that you have not been able to download an update from our website.
If your device is network branded or locked your network has restricted your access to our downloads. If you wish to download an upgrade to your device you will need to contact your network. They may have customised updates available on their website.
Another possibility is that you have been trying to download a version which is not suitable for your region (as example an Eastern European ROM for a Western European device) which is not possible.
So looks like its Orange that's at fault in my case. I contacted Orange and kicked up a stink as they advertised the phone with the feature of being able to update to wm6.5. They told me that they are working on it and it should be available soon...... :/
When they get it sorted they say it'll be here;
http://www.business.orange.co.uk/servlet/Satellite?c=OUKDevice&cid=1242977836148&extarg1=Phone&pagename=Business&t=SMEDeviceDownloads
Anyone else got it sorted on Orange already tho?
chrisngo said:
I bought a HTC Touch Pro 2 in Malaysia
I went to the HTC South East Asia site but when i enter the S/N it gives me this error
"Sorry, this software download is not suitable for your device."
http://www.htc.com/sea/SupportViewNews.aspx?dl_id=736&news_id=318
Have anyone found a way around this ?
Click to expand...
Click to collapse
I had this issue too on the SEA Website.
I told them, they fixed it and all good now...
Cheers
Jabberoo
The branded phones need to make their own updates. Thats HTC's rule.
Some mobile operators might release updates, some might not.
Yip...had the same problem today. I brought my TP2 from NZ 3 months ago and wasnt locked to any one provider there.
Now back in Indonesia I've tried getting the 6.5 Rom upgrade on both HTC's euro website and Asia/Pacific website and have come up with the same message....bummer.
I hope it gets sorted cos I was told by the vendor that it was upgradable....
Hi I have Htc touch hd and I am trying to install an update from the middle east region and its telling me the same thing
"Sorry, this software download is not suitable for your device."
and i don't know what to do I am really stuck please help me to find a valied serial number or another link to
the rom update "HTC Touch HD Arabic ROM for Middle East"
Related
Hi,i am new user here.i am tring to update my HTC Diamond,and i heard e-club got new rom to download. but I don't know where to find that.can you help me?
Look here
http://www.htc.com/europe/SupportDownload.aspx?p_id=133&cat=2&dl_id=483
or
http://forum.xda-developers.com/showthread.php?t=471699
rom not so for india
i am able to download the earlier verson of indian rom but this new rom says not suitable for your device . can anyone help.............................???????????????????/
nirajchhawal said:
i am able to download the earlier verson of indian rom but this new rom says not suitable for your device . can anyone help.............................???????????????????/
Click to expand...
Click to collapse
Your rom will forsure be found at htc later, isnt the indian rom a GSM rom?? and not suitable for a europe device, can it be that your indian device cant use "our" roms?? dont no for fact but I once tried to test a indian rom and it didnt work at all
but there is an update for rom dated-16-1-09 on htc india
nirajchhawal said:
but there is an update for rom dated-16-1-09 on htc india
Click to expand...
Click to collapse
Then you must sit and wait, because if you get the message this is not for your device the rom isnt uploaded yet by htc
omaga said:
Then you must sit and wait, because if you get the message this is not for your device the rom isnt uploaded yet by htc
Click to expand...
Click to collapse
Or: If you have a branded Diamond (like me), you'll never get the ROM updates from HTC. They check the serial and know that it is a branded one .
funnysurf said:
Or: If you have a branded Diamond (like me), you'll never get the ROM updates from HTC. They check the serial and know that it is a branded one .
Click to expand...
Click to collapse
yeah but hey why do you guys need that rom when you have got far superior roms available on this very site
strange, shouldn't they be directing their questions to HTC? I mean, they are talking about official ROMs and download locations on official HTC site...
i m also from india d problem with indian diamond s that it has a 7206A chi whereas worldwide processor chip used is 7601A i also heard that indian verson r not 3g its only 2g so i am also afraid to upgrade bcoz it would brick my dvice i read in forum that we can upgrade rom but expect radio part how much is it true i dont know but we need some experts comment which will help us
be careful with that rom not sure why but they say
* Once you proceed with the upgrade, the system can not be downgraded again.
Mine is not branded it came from HTC and is unlocked so why would they say this?
You need to install hard-spl first before you could update the roms found in this forum.
Regards,
Carty..
Also, first search for the Indian 2G ROMs in this forum to keep ot handy in case if you brick your device.
Before trying out other ROMs, first update the Radio to the latest one, else the 2G Diamond will not allow phone functions.
Regards,
Carty..
funnysurf said:
Or: If you have a branded Diamond (like me), you'll never get the ROM updates from HTC. They check the serial and know that it is a branded one .
Click to expand...
Click to collapse
Or: Flash hard-spl in your device and use every diamond rom you can get/find Its up to you what to do.
All,
I bought and US UNLOCKED HTC Diamond.
When I try to download the ROM from HTC US it displays "Sorry... download is not suitable for your device".
I can't download the ROM from any country. According to HTC support my phone is from US however they do not inform how to find out where I can download an "unlocked" ROM.
Is there any non-carrier branded US version official ROM I can download?
I installed and modified version and my wifi stoped working, it does not make sense, anyway I want to install the original one just in case.
Thanks a lot
no firmware for htc diamond us unlock
same here... I have the diamond gsm us version...htc us doesn't have touch diamond unlock in their site...so I think there is no support....I don't know if it worth to flash custom rom or stay with the official rom...any suggestion?
They don't allow to download in India as well!!!
What a stupid update if no1 can download it!!!
hi
Do a search on the diamond forum it has a thread with a collection os S/N for firmware for all over, us, india, ek, etc. or just take a look at the xda-wiki it has a stock pile of all offical htc rom for all phones kept on hand for chefs and for others who are unable to download it.
also make sure u got hardspl on ur phone as usual: http://wiki.xda-developers.com/index.php?pagename=Diamond_Upgrades
I also have a US 3g version of the diamond that was unlocked. I contacted HTC about support for roms/fixes and they said that the product is sold by Brightpoint in the US. Baiscally I was told SOL. HTC said it would only release a rom/updates for the US version of the diamond if Brightpoint requested it. I asked them for contact info for Brightpoint, but they said they didn't have it! ANyway, there are loads of great roms here on xda to choose from. Just make sure you read and follow all the sticky threads related to flashing. Let me know if I can help out with anything.
Hi guys
I'm wondering if I can install the generic European ROM here: http://www.htc.com/uk/SupportDownload.aspx?p_id=250&cat=2&dl_id=629
I didn't think I could, but it does say "This is a generic software update. Any additional software or settings provided by your mobile operator or company will be lost. If you require this customization, please contact your supplier first before upgrading." which implies that it might work.
I've seen methods with hotfixes which enable installation of the upgrade even if the ROM version is incorrect. Does anything like that work with this?
One issue is that my ROM version is 1.14.161.5 which doesn't seem to match any of the 1.19 ROMs that everyone else seems to have.
If I have to wait for an operator specific version, then where will I download that from once it's available? I've not seen anywhere on vodafone.co.uk that lists phone updates to be downloaded.
Thanks in advance
I tried but htc would not let me pass serial number page saying it wont suite my phone
INstall HSPL from the ROMs section and you should be ok
I have the Hong Kong English version of the TP2, for which WM6.5 apparently still hasn't been released. Does anyone have any idea when it might happen?
I contacted HTC and they said that they are relasing updates one by one for areas in the world. In their official statement they say that the updates will be available between october and mid november so i guess november is my best guess.
Here's the official email:
2009/10/30 08:23 Pete (Europe Support (Tech))
Thanks for your email.
Your devices is an Eastern European device, and as such, we have not yet uploaded the ROM update for your device. With the millions of phones that we sell, we have to stagger the release of the different ROMs over several days so while i understand this must be a little frustrating, I am afraid you will need to be a little partient for just a few more days.
The ROM update for your particular device should be available to you from the 11th or 12th of november. It will be available from the current download page, and the serial number will simply begin to work around that date.
best regards,
HTC Technical Support
My phone's SN# starts with ht96 that is (obviously) not supported yes.
I have found on this forum a post with ht95nll00167 SN# that works fine.
Even if HTC states, it is not for my region - it works fine (except for memory leaks of course, but this is a long story with HTC...).
I know about that SN that works. I used it also but unfortunately you still cant update because the updater wont let you. Dont worry, by mid November every EU device is going to have a wm 6.5 upgrade.
There was no issue during upgrading as I use so called GoldCard created with QMAT (http://www.revskills.de). One have to pay 20EUR but it is definitely worth of it's price.
Now HardSPL is available so you can use it instead but this way you will affect your guarantee rights while GoldCard is safe ;-)
Release will be 11.11.2009
I'm waiting too for the official rom from HTC. The customer service told me that the update will be available for my phone november 11-12.
I read some feedback tho and it looks like the HTC Touch Pro2 with WM 6.5 is really sloppy and the lag became an issue. Anyone tried it with the official rom? I'm not sure the feedback i read came from cooked roms or the official one.
I'm not yet sure if i will upgrade my phone at this point.
Also anyone knows if in WM 6.5 windows live and the messenger have been upgraded?
Thanks
Lello
I got my phone to a point where its really stable and although I've been using WM 6.5 on my previous phone since spring, i wont be upgrading anymore. I don't want to lose this stability I have now. TouchFlo does its job to hide most of the windows native screens so i'm fine.
It wont be long anyway cause when WM 7 comes out I'll probably get a new device anyway.
CiclopeTP said:
Release will be 11.11.2009
Click to expand...
Click to collapse
Release for what? EU versions, or my Hong Kong English model?
The official statement is that they will release a wm 6.5 upgrade for all devices between october and november. So i believe your version is going to be upgradeable on 11th of november.
Ooh! Cool.
CiclopeTP said:
Release will be 11.11.2009
Click to expand...
Click to collapse
I doubt it
sdaddy said:
I doubt it
Click to expand...
Click to collapse
Why? Its the official statement from HTC.
lorin.bute said:
Why? Its the official statement from HTC.
Click to expand...
Click to collapse
it used to be the 2nd week of october. which also was an official statement from HTC.. they've been delaying it for aaaaaages.
the statement of 11.11.2009 is for the western european version, so I've heard.
ysva said:
the statement of 11.11.2009 is for the western european version, so I've heard.
Click to expand...
Click to collapse
Won't help me, then.
Upgrade for Hong Kong English version is available this morning! Updates the radio ROM as well as giving WM6.5.
Shasarak said:
Upgrade for Hong Kong English version is available this morning! Updates the radio ROM as well as giving WM6.5.
Click to expand...
Click to collapse
My serial starts with HT96... the website says that i don't have he right version to download??
Bought for Australia phone came from Hong Kong.
Hi ! I have a similar issue to Mewsik. The HK-English page says that my phone's serial number of not applicable (It starts with HT98..). But the HK-Chinese page accepts it ! I'm worried that if I flash my ROM with what I download from this page, everything on the phone will switch to Chinese. I bought my phone from ebay. The ROM is 1.19.707.2 (51489) WWE.
Can someone tell me if it is ok to flash this phone with the ROM upgrade available on the HK-Chinese page ? If it's not, how can I download the upgrade from the HK-English page ?
justlearning said:
Hi ! I have a similar issue to Mewsik. The HK-English page says that my phone's serial number of not applicable (It starts with HT98..). But the HK-Chinese page accepts it ! I'm worried that if I flash my ROM with what I download from this page, everything on the phone will switch to Chinese. I bought my phone from ebay. The ROM is 1.19.707.2 (51489) WWE.
Can someone tell me if it is ok to flash this phone with the ROM upgrade available on the HK-Chinese page ? If it's not, how can I download the upgrade from the HK-English page ?
Click to expand...
Click to collapse
Hey, Ive just gone country after country on the HTC website. HT96 serial let me download from singapore website which will be English even though item came from Hong Kong.
No such luck here. Do you have any idea what will happen if I flash using the ROM from the HK-Chinese page ? I also went country by country and that's the only page that accepts my serial number
hi all i`m in the process of downloading the new update for h3g hero phones. does anyone know if this will be 1.5 or 2.0-2.1 ????
http://www.mediafire.com/file/dyinnzzdyti/RUU_Hero_H3G_UK_2.73.771.73_release_signed_NoDriver.exe
Wouldn't let me download it as my serial number is an Orange one
Vince
http://www.htc.com/uk/SupportDownload.aspx?p_id=283&cat=2&dl_id=840
i`ve downloaded it ok can someone tell me how i can upload it to here.
use http://www.megaupload.com/ or http://www.sharebee.com/
karaduke said:
hi all i`m in the process of downloading the new update for h3g hero phones. does anyone know if this will be 1.5 or 2.0-2.1 ????
Click to expand...
Click to collapse
The build number is 2.73.771.73, so it's just a 1.5 ROM.
Regards,
Dave
Yup. Go to a site like www.mediafire.com, and upload it there if you want.
I'm sure someone will root it for you if you post it up here.
thats a shame why release a 1.5 update when htc are SUPPOSED to release 2.1
Well, HTC would have to release it for stock, unbranded heroes before 3 could possible release it (HTC sends the final stock ROM to 3, who test it and add their own [cough]enhancements[/cough](aka. junk).
So, until we see a stock (ie. retail, unbranded) Hero RUU up there, I don't think there is much chance of 2.1
what is H3G?? Why cant I download it? It says it doesnt support my device. Well I have hero, what the hell
it`s for the 3 network phones h3g stands for hutchinson 3g
now added link for everyone enjoy
Hey, so will installing this on my t-mobile Hero make a difference? will it be better? will it even work?
I'm currently running the 2.73.405.5 build
only for rooted etc phones
gangstaunitg said:
what is H3G?? Why cant I download it? It says it doesnt support my device. Well I have hero, what the hell
Click to expand...
Click to collapse
H3G is Hutchison 3G - the full name of the UK mobile operator 3.
I will take a look at rooting this rom today.
OK. For anyone interested:
Update contains
-HBOOT Version hboot_7200A_1.76.0007_090804
-Radio Version 63.18.55.06JU_6.35.08.29 (verified by MD5 with those available on stick at Modaco
rooted update.zip people
http://www.mediafire.com/?tom1ggkezec
Includes Cyanogens APN list from a Modaco Custom Rom so thanks to both.
Problems with rom, flashes ok but no data or wifi. Will investigate tonight.
Im thinking its missing some wifi drivers cause this was a problem when i used to run android on my htc tilt wimo.
xxbabiboi228xx said:
Im thinking its missing some wifi drivers cause this was a problem when i used to run android on my htc tilt wimo.
Click to expand...
Click to collapse
might be, but this is a manufacturer rom for exactly this device...