black screen of death - Touch Pro2, Tilt 2 Windows Mobile General

Hi,
Got my touch pro2 for like 2 days.
This morning suddenly i only got a black screen.
The phone is booting, buttons got light etc. I also hear the start-up sound.
This phone is complete orginal no custom roms etc.
Doe someone know how to fix this? or did my phone just died.?

Mine does it some times. Reset fixes the issue.

tw39515 said:
Mine does it some times. Reset fixes the issue.
Click to expand...
Click to collapse
I did a soft-reset.
Can get it hard resetted, maybe because i dont got screen.
Somebody know how to do a hard reset now?

no one?
i did a soft reset, wont help.
hard reset, i dont got screen so i cant see any message.

er1ko said:
I did a soft-reset.
Can get it hard resetted, maybe because i dont got screen.
Somebody know how to do a hard reset now?
Click to expand...
Click to collapse
What carrier do you have. If its sprint turn the phone off. Hold down the call button and end call button. With the other hand hold down the power button and it will pop up instructions follow them. Warning tho, it will delete everything on your phone do a back up of your contacts at least.

Related

How do I get out of the tricolour screen, please?

My Touch Pro 2 kept reverting to the TouchFlo home screen within a couple of seconds of opening other applications (eg. click on a new email, and a second later it goes to TouchFlo. Soft resets didn't make any difference: nor did disabling TouchFlo (from the Settings/Today/Items menu) - it then just reverted to the Windows home screen instead. So I tried to hard reset the machine. I read that the way to do it is to hold send+end+power, but that didn't do anything. Some posts suggested that volume down+reset was the way to do it, so I tried that. I've now got a tricolour screen, which starts:
RHOD100 32M MI-BC
SPL-0.84.0000
A bit more searching suggests that this is the bootloader (?) screen that comes up when you want to flash a ROM, and I feel dangerously close to doing something expensive and irreversible. Any suggestions as to how to get out of this screen? Nothing obvious when I search the forums here. I was thinking of just taking out the battery. And any thoughts on how to hard reset - or how to stop deal with the original problem?
Thanks
You ain't going to mess anything up. You can flash a new rom from there though but there is no way to do it by accident. Don't you hard reset by holding down the green and red call buttons and soft reseting? I remember it being different from the Touch Pro 1.
you might head over to the rom section, read up on the "flashing your phone for the first time" thread. Answer is most likely in there.
Thanks for coming back so quickly guys. The ROM flashing thread didn't explain how to get out of the tricolour screen. Meanwhile I just took out the battery and that did the trick. I still couldn't hard reset using the send+end+power buttons as instructed here and in the manual. I was able to get to the Settings/System/Clear Storage menu and was eventually able to keep it open for long enough to enter "1234". That hasn't dealt with the original problem, though - switching back to TouchFlo after a couple of seconds in each application. It's also beeping incessantly. Any ideas?
It sounds like your device is registering a phantom End key press every couple of seconds. That would explain it popping you out to the home screen and the beeping. If your End key is indeed acting weird, that would also explain why you can't hard reset using the power+send+end key combination.
You should send it in for warranty replacement...
ohyeahar said:
...registering a phantom End key press every couple of seconds...
Click to expand...
Click to collapse
That makes a lot of sense, thanks. Now that you mention it I realise that it's the same kind of beep and the same result as the End key.
I've only had it for 2 months. I'll get on to HTC.

Can't Hard Reset via hardware keys

Hey guys, anyone else ever had this problem? All of the sudden my phone stopped responding to holding the Power button + End + Send keys. It worked just fine in the past, but all of the sudden stopped for no apparent reason. Both of the keys work just fine when the phone is turned on, so I don't think its a hardware problem. Any ideas? Thanks.
lysergication said:
Hey guys, anyone else ever had this problem? All of the sudden my phone stopped responding to holding the Power button + End + Send keys. It worked just fine in the past, but all of the sudden stopped for no apparent reason. Both of the keys work just fine when the phone is turned on, so I don't think its a hardware problem. Any ideas? Thanks.
Click to expand...
Click to collapse
What are the symptoms? You mean nothing happens, that it just stays off when you press that trio of keys...or does something else happen?
(I assume you know that you can also hard reset by the "Clear Storage" function under Settings>System..)
Hard Reset
The phone must be off before you do a hard reset. You are probably doing this but others may be stuck.
Turn phone off
push send and end and power all at once and hold
push volume up to accept the hard reset when it asks you
Follow instructions on the screen.
MCbrian said:
What are the symptoms? You mean nothing happens, that it just stays off when you press that trio of keys...or does something else happen?
(I assume you know that you can also hard reset by the "Clear Storage" function under Settings>System..)
Click to expand...
Click to collapse
The phone turns on and boots just like normal. I just don't get the tri-color screen.
It's not a big deal for now since I can just use "Clear Storage" as you mentioned, but I am worried that if I ever get to the point where it doesn't boot up then I won't be able to hard reset without flashing.
It just seems weird to me that its not working. I know I am doing it right because I have done it numerous times in the past. Just wondering if anyone ever had a similar issue.
P.S If it means anything I am using a cooked ROM and an updated radio, but I have hard reset a few times after these were installed. The only thing I can think of that I did prior to this is hard reset and did a full restore using Sprite Backup...
Can this be an SPL issue?
same problem...
I had to do a hard reset because i was suck in a endless reboot loop...i did it this way...
send key + end key + power key + reset button all at sametime and do let go until you see the comfirmation..
(hard to hold stylus with my teeth! lol
airpmobile said:
(hard to hold stylus with my teeth! lol
Click to expand...
Click to collapse
That's hardcore
airpmobile said:
I had to do a hard reset because i was suck in a endless reboot loop...i did it this way...
send key + end key + power key + reset button all at sametime and do let go until you see the comfirmation..
(hard to hold stylus with my teeth! lol
Click to expand...
Click to collapse
Thanks, this worked!

Htc touch diamond doing strange, please help !

Hi Lads,
My HTC touch diamond is doing strange, one day I woke up and suddenly it gave me a Red,Green,Blue,White screen. As I understood it's called bootlloader or something like that.
I tried reset+volumebutton after that it is starting normal and Ive got my phone back, but if I turn my phone back off its gaving me the terrible Red, Green, Blue, White screen back.
Ive tried to do a hard reset ( reset button + volume + round button) but then I have to press the volume button again to accept, but it isnt doing anything then.
Ive looked for some solutions but everything is chinese for me.
I just want my phone back to normal and I hope I dont have to loose all my files.
Can anyone help ?
I posted this in the question thread but some guy told me to post here.
Some other guy told me to reinstall my ROm but I have NO CLUE at all what I should do and what ROM is.
I didn't thought it would be such a big problem because I can still start my phone, it just gives me that ****ing Red, Green, Blue White screen and it says : serial at the bottom if I press Reset + volume down it starts as normal, but if I start it again I got that screen back.
Can anyone help me, sorry if there is already a solution be discussed on this forum, I didn't found it.
Please note that I am a dummie at this point.
Thanks
jonaszw said:
Hi Lads,
My HTC touch diamond is doing strange, one day I woke up and suddenly it gave me a Red,Green,Blue,White screen. As I understood it's called bootlloader or something like that.
I tried reset+volumebutton after that it is starting normal and Ive got my phone back, but if I turn my phone back off its gaving me the terrible Red, Green, Blue, White screen back.
Ive tried to do a hard reset ( reset button + volume + round button) but then I have to press the volume button again to accept, but it isnt doing anything then.
Ive looked for some solutions but everything is chinese for me.
I just want my phone back to normal and I hope I dont have to loose all my files.
Can anyone help ?
I posted this in the question thread but some guy told me to post here.
Some other guy told me to reinstall my ROm but I have NO CLUE at all what I should do and what ROM is.
I didn't thought it would be such a big problem because I can still start my phone, it just gives me that ****ing Red, Green, Blue White screen and it says : serial at the bottom if I press Reset + volume down it starts as normal, but if I start it again I got that screen back.
Can anyone help me, sorry if there is already a solution be discussed on this forum, I didn't found it.
Please note that I am a dummie at this point.
Thanks
Click to expand...
Click to collapse
do you have hard spl??? if yes try to use mtty then flash a rom...if not flash http://forum.xda-developers.com/attachment.php?attachmentid=93362&d=1213719705 then use mtty then flash another rom
Hello
jonaszw said:
Hi Lads,
My HTC touch diamond is doing strange, one day I woke up and suddenly it gave me a Red,Green,Blue,White screen. As I understood it's called bootlloader or something like that.
I tried reset+volumebutton after that it is starting normal and Ive got my phone back, but if I turn my phone back off its gaving me the terrible Red, Green, Blue, White screen back.
Ive tried to do a hard reset ( reset button + volume + round button) but then I have to press the volume button again to accept, but it isnt doing anything then.
Ive looked for some solutions but everything is chinese for me.
I just want my phone back to normal and I hope I dont have to loose all my files.
Can anyone help ?
I posted this in the question thread but some guy told me to post here.
Some other guy told me to reinstall my ROm but I have NO CLUE at all what I should do and what ROM is.
I didn't thought it would be such a big problem because I can still start my phone, it just gives me that ****ing Red, Green, Blue White screen and it says : serial at the bottom if I press Reset + volume down it starts as normal, but if I start it again I got that screen back.
Can anyone help me, sorry if there is already a solution be discussed on this forum, I didn't found it.
Please note that I am a dummie at this point.
Thanks
Click to expand...
Click to collapse
after you get a hardspl " see in athachament " , remove the batery Then put the batery, after that press the Power button + volume down and you enter the boot loader menu, after that install ROM of your choice
Good Luck, Marius.
I just updated my ROM I guess ? or what is it ... I pressed update and now I got SPL-1.40.OliNex.
But I still get the screen, can anyone tell me which rom I should install now and where I can find it ?
I want the standard ROM back like I bought my diamond.
EDIT ive installed ROM that I downloaded at the HTC website an update. Ive installed it but it is still not fixed when I star my phone I still get bootloader.
Back to the ROM then : if I start it it get struck when I have to Line out my stylus or how do you call it in english, it keeps asking again it always starts again.
CAN ANYONE HELP ^^? I am despered
Must be a solution ....
I had the same problem before, my Htc Diamond always goes into bootloader mode, the problem is that the volume down button is stuck from the tack button itself not the outside part of the button, on my diamond there was moisture in between the tack button contacts, all I had to do was replaced the button and everything works as it were brand new.
Should I buy new ones and where can I buy it ? How should U put thhem in.
I pulled out the old buttons, let it rest and after a few hours I put them back but its still the same :S. How have you fixed it ?
The button that I was talking about is inside the the outer physical button, its a tiny circular tack button you have to disassemble the other half of the Diamond to get into it and do some soldering on the button's board but don't do this yet.
I suggest try to do a soft reset on the phone, then as soon as you release the reset button hold down the volume up key to see if it boots into winmo " that's what I was doing to my diamond before just to get into winmo and not on boot loader or the tri color", if your phone boots into winmo without any problem while pressing the volume up key then its definitely the volume down button is having problems. and also before, does your diamond most of the time gets a little bit warm to the touch? even for a short phone calls? that was the first symptoms i had on my diamond before the actual key is messin' up
the tack button i got from another phone with the same size of button and had to solder it on the volume assy. pcb.
your problem is not a software issue but a hardware Malfunction. (majority of the people here are experts on software but I myself is the opposite)

Screen just won't turn on...different from SOD

Hey guys, recently my tilt 2 has been having problems with the SOD and soft resetting would usually do the trick, however, today my tilt 2's screen just won't turn on. The device is on and even after soft resetting and taking the battery out and putting it back in, the screen still doesn't turn on. The phone still vibrates to indicate that it is being powered on or when it is being soft resetted, but the screen still remains blank. Any ideas on what is wrong and what I can try to fix this?
hadi8125 said:
Hey guys, recently my tilt 2 has been having problems with the SOD and soft resetting would usually do the trick, however, today my tilt 2's screen just won't turn on. The device is on and even after soft resetting and taking the battery out and putting it back in, the screen still doesn't turn on. The phone still vibrates to indicate that it is being powered on or when it is being soft resetted, but the screen still remains blank. Any ideas on what is wrong and what I can try to fix this?
Click to expand...
Click to collapse
Press the reset button while holding the volume down key. See if it boots into the tri-colored screen for the bootloader. If you can actually see that screen, then just flash a new ROM. If you can't, then do a warranty exchange.
the screen still doesn't turn on is it dead?? gahhh my first broken phone....
hadi8125 said:
the screen still doesn't turn on is it dead?? gahhh my first broken phone....
Click to expand...
Click to collapse
Yeah, your screen probably crapped out...like what happened recently to my HD2. It's like HTC wanted our phones to suddenly fail in October, 2011, for the new WP7 devices.

Vibrates every second, no download no recovery, changed power button

Hello guys, i'm trying to repair my girlfriends t989, you know all girls are destroying phones. so the problem is, that you put in the battery, phone 1st time boots and after 5 secs, just black screen and vibrates. i've searched for this problem, and it says that is the power button, yesterday i changed it, so i thing its something with software, any help guys?
UPDATE: i can go in download mode, but only for a few secs, then slighly blue screen flashes and again vibrating
Is there any way to flash software not through download mode and recovery?
Fulfen said:
Hello guys, i'm trying to repair my girlfriends t989, you know all girls are destroying phones. so the problem is, that you put in the battery, phone 1st time boots and after 5 secs, just black screen and vibrates. i've searched for this problem, and it says that is the power button, yesterday i changed it, so i thing its something with software, any help guys?
UPDATE: i can go in download mode, but only for a few secs, then slighly blue screen flashes and again vibrating
Is there any way to flash software not through download mode and recovery?
Click to expand...
Click to collapse
This is the power button for sure.
I had the same problem, and all I did was to open the screws and clean the contacts with alcohol and clean up the edges with tooth pick and put everything back again. Tried couple of times and that fixed my issue.
Hope that helps. .
Sent from my SGH-M919
-greenboy- said:
This is the power button for sure.
I had the same problem, and all I did was to open the screws and clean the contacts with alcohol and clean up the edges with tooth pick and put everything back again. Tried couple of times and that fixed my issue.
Hope that helps. .
Sent from my SGH-M919
Click to expand...
Click to collapse
well, i changed the whole button, so thats strange
Fulfen said:
well, i changed the whole button, so thats strange
Click to expand...
Click to collapse
Button changed, that's good.
Looks and Clean where button sits and button contacts and sides.
Sent from my SGH-M919

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