Develop Bugs

Phone freezes when in standby

When ever the phone is in standby for a few minutes or so, it refuses to power back on when I press the power button. The only way to bring the phone back is a soft reset. While it is frozen in standby mode it does not receive phones calls, emails or texts. Im running lvsw 03-26. I noticed it didn’t happen with lvsw 3-20…but it was happening with both versions of xda live. I did a few hard resets to see if that will get rid of it…but nothing. I tried searching high and low on the site and even read wiki for answers but no one seems to know what is going on. I saw a few people post up the same issue but still no help….so I decided to open a new thread. Can anyone help?

It happens. Do you have a Storage Card in? If so, take it out for a while and see what happens. What 3rd party apps are you using too. I know Wisbar Advance causes this issue. Can you list what you're running and maybe I can see if you're having the same problem I was.

I've had the same problem with most WM6 roms. Having upgraded to BlackEd2.0 the problem seems to have gone though...

are you running a today plugin off storage card perhaps?
none of the roms i've tried had power on problems

Sometimes you can have that problem with having a cluttered SD Card or having a program that is accessing online in the background.

I have a 512 storage card. I’m not running much 3rd party apps…I have Mundu IM, Microsoft live search, Google maps, WM black commander, macromedia flash player active x…and that’s it. I Had mundu, live search and Google maps installed to my storage card. After reading rabanJR’s post, I uninstalled them from the card and installed them to the phone. I then went back to the card and deleted all program folders and files….I also did a general clean up of the card. Lets see what happens now.
Also to swampy…im not running much of anything on my today screen….just the messages, calendar and the com manager plug in that came with the rom. That’s all. Lets hope for the best.

Bad news, it froze up twice again today. I’m all out of ideas….any more suggestions?

funny thing, that just happened to me today. greed led was flashing, but i couldn't get out of standby mode without soft resetting. maybe some kinda software issue? Its the first time it's happened to me since going to wm6. i did notice it before however.

rzanology said:
Bad news, it froze up twice again today. I’m all out of ideas….any more suggestions?
Click to expand...
Click to collapse
maybe try a hard reset?

What Radio Rom?
Have you flashed a new radio lately? If not, what radio ROM version do you have? I had an issue with my TyTN that was definitely a radio issue. Flashed to 1.38.0.11 and haven't had a single issue with freezing since.
Just an idea, of course.
rzanology said:
Bad news, it froze up twice again today. I’m all out of ideas….any more suggestions?
Click to expand...
Click to collapse

yes sir...i tried many hard resets. A radio upgrade is one of the things i tried...i saw a few people trying it. i went to 1.34 though. im going to flash to 1.38 riiight now! im desperate right now. i'll let you know how it goes.

I had the same problem until I upgraded to black 2.0. I had the radio 1.38.0.11 from the time I upgraded to wm6 and my 8525 was freezing until upgrading to black 2.0 solved my problem.

well i have good news. i upgraded to LVSW(2007/04/08) last night...and so far so good. didnt freeze once today. hope the issue is gone for good. thanks all for the help.

same exact issue here running LVSW 03-26 (goes unresponsive while in standby, green blinking LED, soft reset to recover). 2gb card installed...i'll try removing it to see if freezes go away.
rzanology: if LVSW 04/08 fixes the issue, please post back and let us know!
installed (all to device, not card)
salling clicker
resco explorer/registry/ftp/today
kyphur hold comm button toggle
wmxl apps 8525 keyboard fix
shogun cing

will do...one more note...i updated to 1.38.11 i think it was. what funny is right after i updated the radio the phone froze on the first standby. while i was coming back to post i saw the new rom update for lvsw.

This has a been a long reported problem on WM6 ROMs. 'wont wake from sleep' is the common phrase. Radio and bacground app using net I think was the problem, but no real solution if I remember correctly. On LVSW 3 26 I have gone weeks without this though. In the beginning LVSW 3 26 still did the freeze but after a week it stopped and works pretty good now. Sounds like MS is behind it since it makes no sense at all. LOL.

rzanology said:
When ever the phone is in standby for a few minutes or so, it refuses to power back on when I press the power button. The only way to bring the phone back is a soft reset. While it is frozen in standby mode it does not receive phones calls, emails or texts. Im running lvsw 03-26. I noticed it didn’t happen with lvsw 3-20…but it was happening with both versions of xda live. I did a few hard resets to see if that will get rid of it…but nothing. I tried searching high and low on the site and even read wiki for answers but no one seems to know what is going on. I saw a few people post up the same issue but still no help….so I decided to open a new thread. Can anyone help?
Click to expand...
Click to collapse
Wow, I thought I was crazy becasue nobody mentioned this issue before. I had this problem from day 1.
However, i recently noticed that the 1.38 Radio was eating up my battery life and downgraded to 1.34. This combined with installing Black2.0 seems to have taken care of this problem. I just came back from a weekend away from my phone (which i know is a crime since it is so much fun to use) and it woke up right away.
What Radio do you have?

How long are your phones in standby when it happens?

well....bad news again. even after the new rom update it is still freezing. do you guys think this is hardware? I never froze on wm5...i can't see it being a hardware issue. im almost tempted to call cingular and have them send another one, but i dont know how to go back to wm5. for me, the phone will be in standby for 30 minutes or so....then wont turn back on. any more suggestions?

try disabling everything completely.
1 events and notifications
2 beam auto receive
3 bluetooth
4 wifi
5 put device into flight mode
6 all startup items (including those in rom) move to a temp for now
7 disable activesync
8 disable push email
9 disable all today items
1. disable error reporting customer experience
11 remove anything that reads the sd card
12 remove sd card entirely
13 remove sim card
literally disable everything that runs automatically or otherwise.
power down ur phone by pressing power button for 3 secs. shutdown. leave it for 20secs.
power it back up. then test it now.
if u have a problem now then it could be scary bear notifications fix only. u could have a notification queu problem that is causing ur device to contradicory items simultaneously.
this could be caused activesync so no matter which rom u use it comes back via activesync of calendar or tasks.
if at this stage its fixed then bring things back systematically with the most important first like the sim card. turn off flight mode
c how u go. sometimes pda just gets confused and doesnt wake up from a sleep to well (bit like me in the morning... sometimes bed and sleep is just way to good compared to work/life)...
good luck.

8525 needing a reset after going into standby to wake up again?

Hello,
First and foremost I should note that I tried searching the forums but I was not entirely sure what to search for. I tried a few different queries and they yielded negligible results for my issue. Now, onto my issue:
8525 with wm6 black 3.01
I have my 8525/hermes/tytn/etc/ set to turn the device off after 3 minutes of inactivity in order to preserve battery life. Sometimes, this poses no issues and I can just hit the power button to turn it back on when I need to. Other times however, and perhaps more frequent, I press the power button and nothing happens. Try as I might and regardless of how many times I press the damned button, it will not turn on. I have to use my stylus to do a soft reset in order to have my phone back in operation. Needless to say, this has gotten very annoying. I have since turned that feature off but now my battery drains far too quickly.
Is this a known issue or has anyone experienced similar issues? If so, is there a fix for this? If not, would ATT accept my phone for a warranty exchange with this greymarket software on it? If not, can I just flash it with an official ATT image and then send it in? Thanks.

It's called Sleep of Death... SOD... I had it and I flashed the official AT&T rom and havent had it since.

thanks.. looking into it!

How many apps do you have running. Where are they installed also. I currently run Black Majik, and NEVER have the SoD, or soft reset, so I think it's the stuff you put in your device that may be causing this. Flashing a new ROM wont always solve this, since you and I have the same phone, I think it's what you put in that may cause this.

ronfin44 said:
How many apps do you have running. Where are they installed also. I currently run Black Majik, and NEVER have the SoD, or soft reset, so I think it's the stuff you put in your device that may be causing this. Flashing a new ROM wont always solve this, since you and I have the same phone, I think it's what you put in that may cause this.
Click to expand...
Click to collapse
running? usually just whatever program I have opened since I have it set up to completely escape the program when I X out. As far as where things are installed, everything is installed on my device sans iGo.. However, this issue arised prior to iGo being put on my SD card.

Try this. After a hard reset, load one app to your device, let it sit, test it, and then do another. take your time. See if something you load is causing this. I did a HR on mine cause I had tons of crap on there, loaded stuff slowly and noticed the ButtonFlo CAB is what screwed my ROM from working good, so got rid of it. Since then, its awesome.

Leave the Black and go with JJ's Majik. Is the only ROM to date that hasn't SOD'ed me ... and I run the same apps, the same way, on all the ROM's.
http://wmblack.info/

is this so? i'm going to try at&t's wm6 for a bit, see howt aht works..

Don't belive so
I read a lot of threads regarding the problem, i tried AT&T and same problem, others had it with black, now i am having it with latest LVSW, may be a software problem, i had it using SPB WEATHER and SPB TIME, i hard reset install all but them, worked fine for two days, installed TWEAK2K2, problem came back, now trying without TWEAK2K2, but i doubt problem can be solved

My Opinion
been running through threads all over, just found out that there is no solution, because when a program pushes the unit to wake up from standby it freezes, this program can be weather, alarm, mail, active sync, and even a CALL can cause this, so it's a permanent bug in wm6 and PPC :-(

Touch pro 2 screen not powering off

Hi folks, having a slight issue with my TP2. It is running the preinstalled vodafone rom for the UK. (version 1.14.161.6 (50207) WWE)
Over the last two days it has stopped automatically powering down the screen when not being used. The backlight switches off as normal, but the screen does not shut down until i press the power button. So if I forget, the screen can stay on all night, killing the battery.
Have been into the settings,on the power screen, and checked all 4 boxes are checked for the times to shut off the backlight and screen on both battery and mains power, and they are.
Any ideas? I have not installed any new software so am stumped. Any common causes of this behaviour?
Cheers
Jon

did you change it through the manila settings tab or start/settings/system/power/backlight ? the reason why i ask is because sometimes when you set settings through manila tab settings, the settings dont work. try deactivating manila, then start/settings/system/power/backlight , then reactivate manila. hope that helps. if not im stumped too.

Is manila part of touchflo? If so I don't have it enabled, I just use spb shell on top of winmo 6.1, so yes was using start/settings/power method.
However, not sure if I have hit upon the problem - I use a program called g-alarm (which is one of the best programs ever), and in it's settings there is a way to keep the screen on when the alarm is snoozed. I recently enabled this, and wonder if it might have messed up the os settings somehow.
I tried uninstalling g-alarm last night and it made no difference, but since restoring a backup, and changing the screen-on setting within g-alarm to off the phone is working normally.
I daren't re-enable the setting to test it, just in case the phone gets messed up again for good this time so this might be a total red herring, and perhaps it was just the restore that did the trick (although have restoring before at least 3 or 4 times with no joy). Will report back when I dare to mess again.

cool to here you are back to normal lol. it would have been a major hassle if you had alot of apps, accounts and whatnot to reinstall. i got really pissed at g-alarm one time when it wouldnt stop going off (phantom alarm) so i will never use it again. you might want to find the thread from where you got it and report the bug. maybe someone else has the same problem and the developer came out with a patch or upgrade for it.

Had same problem on 2 phones
I had same problem on 2 phones- Tilt2 and Kaiser (Tilt). Problem was.... Microsoft Live. When mail account set to ..As Arrived... phone doesn't go to sleep and keeps screen on permanently. Battery was empty in half of the day. After I switched to use POP or IMAP mail and stopped using Live, everything became normal and works excellent.

Here is the Answer
Maybe you have played some games and did not close it by the normal way..
Try to change the registry:
自动关屏时间
HKCU\ControlPanel\BackLight\
"BatteryTimeOut" = 10
Then
另一种方法是在HKCU\ControlPanel\Power\
Display=25 改成自己想要的值
If there is not one,create it by yourself..

Well, it still happened today, so I think that rules out the g-alarm backlight setting. However, it worked fine most of the time, so intermittent.
Papasha, I think you could be onto something there, I do use MS live. Be a shame to lose the push mail though, but that's the next thing i'll try disabling if it recurs again.
Will try that too fishman if problem comes back, the backlight key is present but the display setting is not. Easily created though.

*post Updated on 28-1-10*.
The problem did start recurring again, so I tried the suggestion to disable the hotmail pushmail (sync items as they arrive) and that has definitely sorted the problem. As a very welcome side effect the phone suffers major slow downs far less now, if at all. I still use livemail but just set it to sync every 60 mins.

SMS is KILLING ME!! HELP! I beg you!

I'm at my wits end, and I'm desperate for a fix.
I have a Touch Pro 2 with Verizon, and it originally had WM 6.1 preloaded, which was ok, although there were quite a few issues that made the phone very unpleasant.
After a few months, a Verizon tech suggested that I upgrade to WM 6.5, which I did. Although it did seem to clear up the issues, I soon found out that 6.5 brought a whole host of new ones that weren't just a nuisance, they were devastating.
Chief among all the problems is this issue I'm having with SMS's. tmail.exe now locks up the phone all the time. Initially, I thought that the problem was the 2000+ texts on my phone, but even after removing over 1800 of them the problem persists.
In desperation, I spent hours upon hours reading the forums here and in many other places to try and figure this problem out. Of course, both Verizon and HTC were useless. I finally changed my ROM to mightyrom, and even after tweaking the **** out of my phone, the problem persists.
Basically, what it does is this. If the backlight turns off, it won't turn on again over 75% of the time, at least not immediately. Sometimes it takes a good 2-5 minutes to turn back on, and even then the sms program is lagging the hell out of my phone.
If the backlight is on and a new text is received, it could take upwards of 45 seconds for the phone to regain functionality enough for me to look at the damn thing.
I've removed the text tab from the Touch Flo menu, and now I use the standard sms program. I try to kill the damn sms program every chance I get, and I installed process manager specifically for this task, and nothing, and I mean NOTHING that I've tried has fixed the problem.
I am at my wits end, and I seriously do not know what else to do. If this goddamn problem was fixed, the phone would be incredible and perfect and make me very happy. The rest of it's quirks are very manageable and a tiny insignificant nuisance compared to this nightmare issue.
I beg you, please give me a little of your time and please please please help me.
You have my most humble thanks.

Do a hard reset and do not tweak the f*** out of your phone. Do you still have the issue when running "plain vanilla?"

Sounds like your gettings SOD's (sleep of death) a common fix for that is to task 29 between flashes.
And HTC Messenger is terrible! I recommend finding a ROM without HTC messenger(energy for example)
Allways remember to task 29 between flashes. and you will need to enter bootloader(vol down + power while rebooting) after doing this to sync with your pc or use the sd card install method.
GOOD LUCK my friend!

schmenge said:
Do a hard reset and do not tweak the f*** out of your phone. Do you still have the issue when running "plain vanilla?"
Click to expand...
Click to collapse
Yes, and that's the problem. Both a clean install of WM 6.5 and mighty rom had the same SMS issue. The only reason I've done any tweaking is to resolve this issue. I would be absolutely thrilled if a hard reset would fix the problem, and I would stop adding things immediately were that the case.
Instead, the issue arises immediately and then I spend hours trying to fix it.
It's very sad.

mrbox23 said:
Sounds like your gettings SOD's (sleep of death) a common fix for that is to task 29 between flashes.
And HTC Messenger is terrible! I recommend finding a ROM without HTC messenger(energy for example)
Allways remember to task 29 between flashes. and you will need to enter bootloader(vol down + power while rebooting) after doing this to sync with your pc or use the sd card install method.
GOOD LUCK my friend!
Click to expand...
Click to collapse
Wow. While I appreciate your reply, I have to admit that what you just said made me feel stupid. I think I'm going to have to reread this post a few hundred times coupled with a couple dozen google searches to understand it.

Well if you get stuck pm me or post here ill help u out theres also .cabs to remove htc messenger....... i have them if you want

mrbox23 said:
Well if you get stuck pm me or post here ill help u out theres also .cabs to remove htc messenger....... i have them if you want
Click to expand...
Click to collapse
That would be awesome. So they basically allow me to only have the normal WM tmail program on my device? If so, I def want them. Maybe that will solve the problem.

id flash the ROM again. like energy or one without htc messenger in it. the zenyee cab is not perfect best to have a ROM that has never seen htc messenger

EVERY app, stock or not, continiously resets(closes and reopens).

Ive sort of tried to search this one (How do I search JUST the Epic 4g section of XDA??) and found no one describing this problem the way I do...
This is my second time having this issue, and the fix for it last time was a pain in the ass, so id like a new fix-
Every app, every aspect of my phone, continuously resets/reloads. This is most noticeable with Hancent SMS, as it saves a message as a draft when you close out of the app... Well, right now, ill be typing and "message saved as draft" will constantly pop up at the bottom of the screen (about once every 2 seconds), and the phone will lag and it will erase 1 or two characters(making me look like I cant type :silly: ).
If this was the only problem, maybe I could live with it, but it affects everything. Launcher Pro randomly/continuously resets. The notification bar often resets while trying to pull it down. The phone app will close or freeze as soon as I start receiving a call. Sometimes it'll play my ringtone without a way for me to answer, other times I never knew I missed a call unless they leave a voice mail... And sometimes its worse than others, sometimes its fine for an hour, then something goes stupid and even a reboot doesn't help. For instance, right now, it was happy. I launched aLogcat to check it out and now the screen orientation REFUSES to stay one way. Even setting the phone down, it switches directions every few seconds, which makes aLogcat reload and therefor its unusable.
I haven't mentioned what im running because Ive had this exact same issue on a totally different rom, almost a year ago, but im running-
build - SleeperROM_3.0.0_FC09
kernal - 2.6.35.7-Shadow-FC09_v1.0
baseband - S700.0.5s.FC09
firmware - 2.3.6
Ive had this happen on EB13 on the EpicExperience ROM too.
SOO, if anyone has advice on how to fix this, id be extremely interested.
On the other hand, last time I had this issue I was convinced it was a corrupt piece of memory somewhere early in the OS, something I corrupt during install, and I went ahead and reflashed and wiped and reflashed and wiped and returned to stock and etc. etc. etc... and that seemed to work... actually, I dont know exactly what part of the process fixed it, thats why I do not want to repeat it unless I have to... BUT, if someone would like to explain/point me in the right direction. I'd like to know how to DELETE AS MUCH AS POSSIBLE and FLASH as CLEAN as possible. (that is, if no one else knows of a fix for my problem)
thanks all!

Err, well only thing I can think of is a truly clean install using Odin. This means do not restore any data from backups. Then slowly begin installing applications 1-by-1 through the play store website (for speed sake) to see if your issue creeps up again.
It also couldn't hurt to format your SD card too. Corrupt data on the SD card can cause some wonky things at times.

get another device...i hope u have the equipment protection plan

Thanks for the advice guys OFF TO THE ODIN MACHINE! haha.