Activesync problem, running wm6.5 please - HTC Excalibur

hello;
need some help; hopefully being able to resolve the problem;
while ago I did upgrade to 3VO.2.80.092509, good so far, except the ringing problem that paid some people to solve it for me,
anyway;
recently I deleted my contact list from my mobile ( htc s621), now my contacts are in my outlook (outlook 2007), and I want to have them on my mobile.
whatever I do I can not get my contact list into my mobile, I am running win xp sp2 on my home pc, activesynce 4.5, I have deleted the " delete mobile device" from atcivesync window, and sync many times, it just does not work, no error has been given , I see the syncing process and shows how many contacts are syncing, when done and look at mobile contact list, nothing there.
I made a new contact in my mobile and synced it, the new has gone to outlook contact list, even I edited the new one in outlook and synced it again, the new contact on phone were updated,
but wonder why i can not get other contacts into the phone,
I switched " replace item on device" and "replace item on desktop", on activesync widow, still nothing,
whilie searching online for an answer, there was an answer that if I turn off the " enable advanced network functionality" it should work, and for the guy who werre seeking solution it did work, but I can not find such thing on my mobile.
it should be on setting/ connection/usb-pc/, but I guess it should be available on wm5 only I am not sure.
Anyone know how to make this works?
I don't wan to type over 100 contact names into my mobile again.
appreciate your help.

Related

Synchronization Failed.

I'm having this problem with windows live on my dopod 838 pro.
Here's the problem.
Whenever i click on the Sync tab on my today screen, it will start synchronizing all the folders in my email, download whatever emails, upload whatever emails and then it goes to "personal settings" and fails.
I get this message on my today screen in the windows live tab saying "Synchronization Failed.". Anyone experiencing this problem?
Its not that i have never synced before cause the last successful sync was on the 15 of april 2007 at 11:39Pm.
So i am quite boggled by this. I was thinking it was because i was connecting thru wifi, but even when i have it docked to my pc, it fails. I don't know where to start. I've checked my settings both on my dopod and also on my pc and also in windows live settings.
Anyone know anything about this issue i'm having?
I guess no one has encountered this problem....
I need to find out. Also, does anyone know how to merge contacts. Example:
Outlook contact: Smith,John
Windows Live Messenger: Smith,John
How to merge these 2?
bernardryan said:
I'm having this problem with windows live on my dopod 838 pro.
Here's the problem.
Whenever i click on the Sync tab on my today screen, it will start synchronizing all the folders in my email, download whatever emails, upload whatever emails and then it goes to "personal settings" and fails.
I get this message on my today screen in the windows live tab saying "Synchronization Failed.". Anyone experiencing this problem?
Its not that i have never synced before cause the last successful sync was on the 15 of april 2007 at 11:39Pm.
So i am quite boggled by this. I was thinking it was because i was connecting thru wifi, but even when i have it docked to my pc, it fails. I don't know where to start. I've checked my settings both on my dopod and also on my pc and also in windows live settings.
Anyone know anything about this issue i'm having?
Click to expand...
Click to collapse
I've got the same problem, whether I connect via WiFi or GPRS/UMTS
It used to work perfectly at all times, then it started working for only a few hours after a soft-reset, now it doesn't work at all bo matter what I do.
I noticed that sync is done automatically while I'm connected to messenger (and mails and contacts are synchronized ok), so everytime I want to check my emails I just connect to messenger for a while and then sign out...
any help is welcome !!
problem occurs using Black 2.0 ROM (didn't try on LVSW yet)
Why Sync is failing
Hiya!! I found the cause of this issue... if u go to ur msn (windows live) on ur pc and get rid of your display picture then the sync will be successful on your PDA, however if u display a pic and then sync, it will fail... it doesnt seem to like exporting ur picture, however it will be down I think as Windows Live is merging with Xbox Live in may on the xbox 360, so it may be something which is being done at the moment! otherwise everything else will sync.
sync works for me now, with or without display pic
maybe it was a server problem...
Thanx man.. Your suggestion really worked. Also, do you know how i can merge my contacts? I have duplicate.. I tried renaming all of the contacts in MSN on my PC to suit my outlook.. but it still shows up different...
I found a way to merge contacts. Make sure the Name, IM and Email are exactly the same. And delete your windows live account, and then resync it again. it should then merge everything.
you could also try clearing the ie cache and temp files if you are not saving them the the storage card. I had the same problem I could only sync after a soft reset and usually only once. I noticed my mem had dropped to around 25mB or so when it is usually around 41mB. After clearing cache and temp files I very rarely have that problem and if I do, I free up more mem. Hope that helps
tsungha said:
Hiya!! I found the cause of this issue... if u go to ur msn (windows live) on ur pc and get rid of your display picture then the sync will be successful on your PDA, however if u display a pic and then sync, it will fail... it doesnt seem to like exporting ur picture, however it will be down I think as Windows Live is merging with Xbox Live in may on the xbox 360, so it may be something which is being done at the moment! otherwise everything else will sync.
Click to expand...
Click to collapse
it just failed again but worked without the display picture, you were right !!
tsungha said:
Hiya!! I found the cause of this issue... if u go to ur msn (windows live) on ur pc and get rid of your display picture then the sync will be successful on your PDA, however if u display a pic and then sync, it will fail... it doesnt seem to like exporting ur picture, however it will be down I think as Windows Live is merging with Xbox Live in may on the xbox 360, so it may be something which is being done at the moment! otherwise everything else will sync.
Click to expand...
Click to collapse
it just failed again - but worked without the display picture, you were right !!
I have problems with syncing my live contacts with Outlook 2007 in Vista..
Live contacts just don`t appier in the outlook, when I re-flash my device, I loose all the live contacts but on the next windows live sync my contacts just appier back with phone numbers and everything.. I wonder where is all the data keept, phone numbers and everything.. if it isn`t in outlook 2007 ??
I had this problem too! Will try what you suggested. Strange that it works for a few hours then stops. I found that signing in and out helped.
Does anyone know how to change the reply to address?
I get this error too but it still downloads my emails ? I think thats strange and alot of the time Messenger wont signin I get some weird error about it.
It's stopped working for me. Deleted my profile pic, still no joy.
ishra said:
It's stopped working for me. Deleted my profile pic, still no joy.
Click to expand...
Click to collapse
same for me, removed the display pic, works only sometimes...
Please don't shout at me coz I've Googled and searched this forum but can't see anyone with my problem (which I guess means it is my problem?)
I can sync wirelessly with our hosted Exchange server and Calendar items and Contact items sync from Exchange to my Black 2.0 Tytn OK. Emails however do not. They just appear to be ignored completely. I think it worked OK with Black 1.2 but I can't be absolutely sure.
Is there some email setting I have missed somewhere?
what's wrong with the WLM synchronisation? :S it's been doing this for days now.
EDIT: for me, i can seem to get my WLM to fully synchronise if i don't synchronise my email.. i think the problem (in my case) is because my Live messenger address is not a real email address (it's a forwarding address which is linked to my real email account).
I'll toss my hat in the ring alongside those getting this 'synchronization failed' error. I receive all my emails ok, however messenger shows all my contacts as offline (but I must be logged in, as people can message me), and my display name only shows my email address. This has only begun in the last day or so. I am running Windows Mobile 6 Black 2.5 Telstra.
I have tried a soft reset and also using 'switch account' to see if that would recreate the connection, but no go. I'm not sure if it covers mobiles but Microsofts MSN status pages shows no known issues.
A colleague of mine has his working fine on the same device/software I have.
This is driving me nuts!
I find if I clear the password and login again it works.
Activesync has very nice logging, does anyone know how to turn logging on for Live?
I have my domain hosted by live i.e. my mx records point to live. Wonder if this kind of account is a problem?

There has been a change made on your server that requires you to re-synchronize all i

I have upgraded to oficial WM6 and I use Windows Vista 64, with the latest Windows Mobile Device Center.
From time to time I keep receiving this error:
"There has been a change made on your server that requires you to re-synchronize all items on your device. Please perform a manual sync."
If I accept I lose the changes made in my P3300.
What should I do ??
I am afraid of syncronizing and loosing every change again
Thanks for any help
aamato
Grande Alexandre
I have also updated my Artemis to official WM6, and syncronized with Vista without any problem. But I use Vista 32; maybe Vista 64 with WMDC would be the guilty. Try change to 32b version.
regards
Claudio
PS.: até aqui nos encontramos!!!
Pois é
Pois é... até aqui.
I cannot believe we all use underestimated 32 bit software in 64bits systems because the softwarehouses doesn´t care to create 64bit programs...
Well, I am still trying
Thanks anyway
Abraço
aamato
They are lazy
They are lazy or think consumers arent interested in 64b.Who to blame?
Before a total flame war agains MS is started, I'd like to say that I had the same thing with the 32 bit version and the latest WMDC.
I think you can go ahead safely (I did, and I didn't lose any files/information). The message only says that it has to do a full synchronisation. Nothing is really deleted, it's just checked extra or overwritten from your computer. If you have a new B&B installation this shouldn't be a problem since you don't have anything on the P3300
How the error appears
"There has been a change made on your server that requires you to resyncronize all items on your device. All changes made since your last successful sync will be lost. Do you wish to continue" Yes or No
I don´t know what to do !
No problem
I've had this same message a lot of times..... well, exactlly every time I made a full restore from a backup after fooling arround with my p3300. And the point is... if you've made changes IN THE P3300, you'll loose them, as it's going to make a complete 'download' of messages and contacts from the server (Exchange in my case)... so you're safe to accept it (if your exchange messages and contacts are ok, of course)
Salut
Bak
It happens frequently
I have just accepted the error, and it is fully syncronizing.
But it happened before, and it keeps happening randomly, not if I do something big in my p3300 like a backup restore...
I would just like to say we have been investigating this problem with Microsoft for the last 4 months. Still have not found the cause of the problem. It happens with all of the Windows Mobile Devices independent of WM 5.0, WM 6.0 or WM 6.1. Also it happens with all brands Samsung,HTC, and HP I have seen it happen.
It is to do with something with the settings of the Exchange server but we can not be sure what it is. Our best bet is the Antivirus program causing the mishap on the synchronisation but I have to say we do not have any actual proof
No Exchange Server here...
Well I'm not using Exchange Server. I get this every so often too. I just use a USB.
I'm not exactly sure about this...but I don't remeber that I got this on XP.
I thought it was some software that I installed.
rasmasyean said:
Well I'm not using Exchange Server. I get this every so often too. I just use a USB.
I'm not exactly sure about this...but I don't remeber that I got this on XP.
I thought it was some software that I installed.
Click to expand...
Click to collapse
--------------------------------------------------------------------------
I have the same problem with XP SP2 and Active Sync 4.5 and my ATT Tilt running WM 6.1
This really stinks since it does erase all changes made to the phone contacts!!
Who has a solution??
i had the problem with my treo 750v and it keeps on with my new samsung i780.
it is very annoying. there is no data lost because simply all items are being synchronized again but it takes so long!
i have more than 1000 contacts and many many calendar items.
i still cant imagíne how that problem comes.
in another board someone told that this error occurs when the synchronisation is being interrupted.
i am gonna observe that. maybe that is the problem.
Problem Solved
The solution is at this thread on Microsoft... http://social.microsoft.com/Forums/.../thread/014c27ad-b7ec-43e8-b39f-908e0a88f25c/
However, some people are still experiencing the same problem after following the instructions... and you will! The first time you sync your device AFTER you have received the error message about the re-sync requirement and AFTER you have changed your settings, you will STILL get the same error message. Once the device has been synced (and, yes, after you've lost all your current information that you struggled to enter into your device while driving 60MPH on the highway while talking on the phone)... the error message will no longer appear the NEXT time you sync.
This is the case with my HTC Touch Diamond anyway.
Good luck.
which of the tips provides a solution. i read the linked topic but didnt find any
See here for a possible solution:
http://social.microsoft.com/Forums/en-US/windowsmobile/thread/d709054c-24a0-4b47-a29d-043aef6b14f3
i finally found out that its definitely the disconnection during syncing.
if you avoid that, the error doesnt occur.
and for resyncing all items you better deactivate touch flo. then it takes only a few minutes.
wm6 activesync, gmail push email, and error (support code) 0x86000106
Same thing is happening with my CDMA Sprint/HTC Touch Pro. I enabled IMAP on my gmail and set up push email on my phone for my gmail account using activesync. After a while, my phone activesync kept popping up a message saying, "There has been a change made on your server that requires you to re-synchronize all items on your device. All changes made since your last successful sync will be lost. Do you wish to continue?" Under 'Attention Required' it gives Support Code: 0x86000106. I allowed it to re-sync, but the message kept popping up. So as a last resort, I did a hard reset on my phone, but hard reset did not solve it.
After a while, I figured out that the problem was that I had chosen the "Sent Items" folder on my wm6.1 Pocket Outlook to be synced with my Gmail, but the problem is that no such folder exists in Gmail. Actually, Gmail does have such a folder/label, but Gmail calls it "Sent Mail," and this name difference misses up the wm6.1's activesyncing gmail accounts to give the above-mentioned error code. I also noticed that a new label, unbeknown to me, had been created on my Gmail called "Sent Items," so this may have been the reason that the activesync stopped synchronizing Pocket Outlook's Sent Items folder with the Gmail's Sent Mail folder/label.
I deleted the Sent Item label on my Gmail, and I think that I may now be able to start syncing Pocket Outlook's Sent Items folder with Gmail's Sent Mail folder/label, but I am not brave enough to take the risk of going through all that trouble if the error message shows up again. So I am now only syncing the Inbox folders on my Pocket Outlook and Gmail. What I don't understand is how did the Sent Items label get created on my Gmail account to cause all that miss? I did not create it, so my guess is after a while wm6.1's active sync may trick Gmail into making that label and cause all of those problems.
Many people have had this problem and Sprint, HTC, and Microsoft have no idea what is causing it, but I'm pretty sure I have figured it out. What a shame because so many people have reported this problem on various forums and reported not help or resolution for it although some got the error while trying to sync their phone with their computer's activesync 4.5 whereas my problem was using wm6.1's activesync with my gmail account directly to get push email--a service that Gmail began for Windows Mobile users since around Q4 of last year.
If anyone has a solution for this name difference on the two folders in Pocket Outlook and Gmail, please let me know. I hope the info I have provided will help.

Support Code: 8503001f error, how to resolve please or week will be in ruins.

hi everyone,
i've got this error now which says "Cannot synchronize with Outlook profile you are using, because a different profile was previously set up or the profile is password-protected
Please open Outlook using the appropriate profile."
please please please how do i solve this i've not been able to sink my contacts, calender and notes back in and its going to destroy my week if i dont resolve this problem.
thanks so much in advance,
jason
Well, sync errors like this typically occur at one of 2 places. EITHER the connection between Outlook/Exchange and ActiveSync OR between ActiveSync and your Device.
What have your tried so far? Simply removing the device from ActiveSync on the main computer solves this error most often. The other deeper, yet common fix is to uninstall BOTH Outlook and ActiveSync, then reboot and re-install and recreate the device profile with ActiveSync.
Hope this helps.
Thanks for your reply Nate,
I've tried removing the partnership from activesync and deleting active sync from my computer and restarting. But that does not cure the problem
If i completly uninstall office and activesync. Will my contacts be there when i reinstall? Also, this is rather stupid, but if i uninstall office, my documents will still be on my harddrive right?
thanks in advance.
Jason
i'm willing to uninstall office, please can someone tell me how to backup my contacts, calender and notes.
or will this remain on my computer and once i reinstall office it will go back in.
stab in the dark .....
have you actually fully reset your device and also turned your pc off and restarted it fully....???
i have similar problems using outlook, but always find a reset of either of both devices cures the problem.....
yes i have done that.
its now a outlook problem isnt it?
how do i delete profiles from outlook 2007? maybe that will solve it.
please anyone, feel free to give me ideas on how to solve this
Correct, it seems like an Outlook issue now. My experience with Outlook 2007 is limited so I'm not sure if it follows the rules of previous versions, but in the past ALL of your outlook information is stored in 1 file with a file extension of .pst. Run a search on your PC for a *.pst file and tell us what it finds. Assuming that you find one then O2007 follows the same conventions as earlier versions. If you find multiple, then save them all. Bear in mind that the actual email account settings are kept separately from the .pst file and you will have to either export/import them or just recreate the email account after reinstall.
Uninstall Outlook/Office and then REBOOT! Then Re-install.Go into outlook 1st and go through the initial email account setup, then run a search for .pst files again and drop the most current down over top of the one newly created with the re-install.
Let us know how it goes and remember to go slow.
If you google for the error code 8503001f and also the other one you posted about, 85010014, they both point to errors within microsoft outlook itself - one possibility is due to upgrading outlook and having/creating multiple profiles.
There are too many links to post but I saw a few which appeared to include good solutions - some of these are direct from the microsoft support site.
Don't know if this helps but I found thousands of hits with what appears to be your problem.
ach2 said:
If you google for the error code 8503001f and also the other one you posted about, 85010014, they both point to errors within microsoft outlook itself - one possibility is due to upgrading outlook and having/creating multiple profiles.
There are too many links to post but I saw a few which appeared to include good solutions - some of these are direct from the microsoft support site.
Don't know if this helps but I found thousands of hits with what appears to be your problem.
Click to expand...
Click to collapse
hehehe, Good point... Google is your friend
For Profiles in Outlook 2007:
Control Panel > Mail > Profiles
BACK UP YOUR MAIL!!
File > Import / Export.
Export as file
PST
Save it.
Now delete all profiles in Control Panel > Mail > Profiles
Then just create one profile and call it outlook
Then restore your data.
thanks so much for the reply guys.
i dont know what the hell is up with outlook but after uninstalling active sync and removing my email account from outlook it syncing again.
very fustrating and thanks you guys again for your input. its great to know people like you guys are here to help.
cheers again
jason
p.s. i think its because i upgraded from office 2003 to 2007 that cause so many conflicts.

Windows live messenger help

Hello,
Is there anyway to stop Windows Live Messenger contacts being added to your phone contacts. I have tried going to Windows Live, select 'menu' and go to 'Options > 2 Sync options' and disable the option for sync contacts, But then when I go to sign in to Live messenger it tells me that it will sync my contacts to my contact lists.
Thanks
Anyone got any ideas for this problem
Hello,
I ahad this problem...But, when you install window live messenger, it ask you : "Add your MSN's contact in your mobile's contact", remove it. (I hope that you understood!!)
I understand what you mean, splodger15. I think it's kind of stupid idea that we have to sync all fkin contacts to our phone. I tried to disable it but , as you said, it seems like no way to do that. I don't think I need all msn messenger's contacts on our phone 'cos I use Window Live Messenger just to chat with my friends. so I don't need all fkin 500+ emails to be on my phone. for this reason, I prefer Pocket MSN to WLM, though WLM has more features than PMSN.
let's see what I got....
- My phone is Dopod D810 with WM6 rom and I love it.
- I tried to delete a WLM contact on my phone while I had WLM online. it was totally gone so I had to add my friend back again.
- I tried again, had WLM offline, deleted all 500 emails, and online again. I got nothing on WLM's contact list but......a second later, all email had synced and appeared on my phone's contacts again.
- if you know anything new, please let me know. I would appreciate it.
Good luck and happy holidays..........

Contact manager issue

Hi all! I'v got a small trouble, since the nougat update I can't see my contacts from outlook. When I bought the phone a few months ago, I was happy that I recover all my contacts. After the update, contacts from what's app start to show only the phone number, no name. I uninstal outlook and install again, no luck?. Try to save the contacts from outlook as a vcard, it shows me only my Skype numbers ? . Even I try to tick the box to shows me the outlook contacts...still nothing to display. I did try to disable the contact manager, but no succes. Did anybody have this issue?
Usually is the user fault ?. So i did sorted out by my self. I went in outlook app, and the contacts sync was disable ?. Silly, i know, don't throw with big stones ?

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