Problem with signal loss and sync. - Touch Pro2, Tilt 2 Windows Mobile General

Hello,
Today I ran into a new problem, that I have been trying to figure out for hours, but couldn't find a solution.
I have a T-Mobile Touch Pro 2, sim unlocked-security unlocked, and hardSPLed.
While device is on, the signal suddenly drops off, like as if it's re-starting the radio, and then gets the signal back in 2-3 seconds.
Whenever this happens the activesync connection also gets interrupted, WMDC says device is disconnected, while the TP2 still thinks it's syncing.
I would appreciate any suggestion, and solution, or at least any idea about why this could be happening.
What I tried so far to solve the problem:
1-I hard-reseted the device. Not even sure how many times.
2-Tried with different stock ROMs, WM 6.5 Europe, WM 6.5 T-Mobile.
3-Tried flashing a few Radio ROMs.
4-Tried setting the device to chose only GSM, and GSM900/1800 manually.
So far, I started focusing on the SIM card. The only thing that changed since Saturday, is the SIM card, as I changed providers, but it's still awkward that the problem started just today.
Thank you.
New Symptom : After losing signal, sometimes it can't connect back to network, and asks for PIN again. happened twice so far.

Update: Ok, the problem is beyond SIM card, since I just removed the SIM card, and decided to see, what happens when I try to Sync.
The device continues to do hiccups, the USB connection drops on computer side, even though device doesn't recognize that, and device asks for a SIM PIN, as if I just booted it.
Any help would really be appreciated at this point, since I'm out of ideas about what to do.
And no, warranty isn't an option for me, since it's a US device, and I'm not living in the US =(

So, I flashed back to 6.1 stock TMOUS ROM, problem still there, went to 6.5 TMOUS, problem is still valid.
Can't seem to figure out any solution for the night, and calling it a day. Suggestions are more then appreciated =) Thank you.

Well, I need to bump this thread, as the problem is still there, with no solution, but it just metamorphed into something else.
I asked for a solution from HTC, but all they said was to try with another operator SIM, which didn't help of course.
But after countless hard-resets and flashing, now the connection can keep up for a few more minutes.(sometimes around an hour, but usually good enough to finish up a 15 min sync)
But, now after coming off the suspend mode, it sometimes give me a "A problem with device.exe occured" error, and after I get that error, I lose voice in calls. (As in, I can recieve calls, or make calls, but in both cases, can't hear the other side, and they can't hear me either)
So, what could possibly be the reason for device.exe error? I heard that some companies, just change devices that gets the error, but it's pretty impossible for my device to changed. (=> TMOUS Rhodium user in Turkey)
So any ideas, or solutions? Or anything you want me to try? I'm pretty open to do anything at this moment, since If I can't solve the problem the device will turn into a 600$ paperweight. And an ugly one too, for the price =p

Just another symptom:
Before all these started in the WMDC, no matter what ROM was on the device, the device picture would be a T-Mobile TP2.
But now, on WMDC, picture of the device is an unbranded HTC TP2.
Today, hoping to be able to turn everything back to the beginning, I flashed WM 6.1 TMOUS ROM, and re-flashed the stock SPL. After connecting the device to WMDC, the picture was still an unbranded TP2 picture.
The problem of hiccups with network signal came back with the stock ROM, and is driving me crazy.
And, I decided to flash the leaked TMOUS 6.5 ROM, which didn't help anything at all. (The picture isn't a TMobile one still)
So, I'm thnking that the flashing progress, at one point just fiddled with a part, that we don't know about yet, which contains device information.
Anyone with any ideas? =I

b1ck132 said:
Just another symptom:
Before all these started in the WMDC, no matter what ROM was on the device, the device picture would be a T-Mobile TP2.
But now, on WMDC, picture of the device is an unbranded HTC TP2.
Today, hoping to be able to turn everything back to the beginning, I flashed WM 6.1 TMOUS ROM, and re-flashed the stock SPL. After connecting the device to WMDC, the picture was still an unbranded TP2 picture.
The problem of hiccups with network signal came back with the stock ROM, and is driving me crazy.
And, I decided to flash the leaked TMOUS 6.5 ROM, which didn't help anything at all. (The picture isn't a TMobile one still)
So, I'm thnking that the flashing progress, at one point just fiddled with a part, that we don't know about yet, which contains device information.
Anyone with any ideas? =I
Click to expand...
Click to collapse
Try flashing a different radio to the phone. Nearly all cooked roms wont come with a radio. If it is an official stock rom that you are flashing they normally have Rom, Radio and Splash. If you put the rom on your sd card and try to flash from there what does it say when the grey screen comes up and tells you what is in the .nbh file?
Also i hard reset before and after flashing, especially after seems to help.
Could be faulty phone if you have tried other providers sims and its the same.

Related

GSM/GPRS Crashing but Everything Else OK

I'm finding I tend to have to do a soft-rest on my MDAC III about once a day, because although the phone continues to function fine, the radio (i.e. the GPRS/phone, not the FM radio) crashes. All appears fine, the device still works and has a signal showing on the bar, but I won't get any incoming calls, I can't make outgoing ones, and when I look at Activesync, instead of saying "Exchange: Connected", it says "Exchange: Last synchronised at 10:48am", which I guess is when the thing crashed. It's very frustrating because the only way I realise this has happened is when I notice that I haven't had any e-mails for a while.
One thing I have noticed is, working in London, I use the tube, and on my normal tube journey the train goes above and below ground, so the signal frequently comes and goes. The times it shows me I lost my ActiveSync Exchange connection usually corresponds to these times, so I think it seems to be that the phone loses the signal, but then never picks it up again (even though the top bar shows it's got a signal).
I'm currently using a WM6 ROM (3.7), but I also had this with an earlier WM6 ROM and the original WM5 ROM.
Anyone else have problems like this?
Yep, had exactly the same thing with the SEA Dopod Rom, had to soft reset to get it working again. The problem seems to be more of an O/S thing as the radio update (2.95.90) didn't make a difference.
The worst I have seen it is on the Dopod Rom where I had to soft reset, I didn't have any issues with the O2 WWE rom (except that it was rubbish!). I am now on Tom's B&B 4 Rom which does have this issue but I am able to recover by simply restarting the phone side of things via the comm manager.
Its a bit annoying but I'm happy to live with it for now and I'm keeping my fingers crossesd that Tom can cobble together a 4.1 rom out of the Kaiser extract he's got his hands on.
Cheers
Alex
Yeah it's the SEA Dopod I'm running at the moment, and although I've always had this problem, it seems a lot worse with this ROM, and like you said, with the others I could just restart with Comm Manager.
I'm not a big fan of the B&B interface, so I guess I need to either roll back to WWE v3.5 or find an alternative v3.7

losing signal and needs restart

Hello,
i am facing some problems with my Hermes and I really don't know what is going on, the problems is that, although it shows that is connected to the telephone network, if somebody calls me it doesn't ring and is not responding. At that time that is not responding if i try to call the phone screen shows that is dialing but it is not, if i click the "End call" it doesn't end until it times out, after that it is not responding again and it needs a reset. After the reset it's working again until the next time that will crash.
I am using Schap's 4.31 rom with 1.54.30.10 radio
What do you suggest that i should do?
I got the same problem with older Schap's ROMs. When I flashed to K's or anything else (not based on Schap's) the problem disappeared.
I had the same exact issue, my solution to this issue was to replace the radio with 1.47.30.10. It has been 5 days without any issue. I hope that helps.
you just changed the radio? or the windows rom also?
I've had this issue on my Hermes, although it was evident on WM5, which is one of the reasons I upgraded to WM6, which alas just created other problems
http://forum.xda-developers.com/showthread.php?t=355823
Elwyn M3100 said:
I've had this issue on my Hermes, although it was evident on WM5, which is one of the reasons I upgraded to WM6, which alas just created other problems
http://forum.xda-developers.com/showthread.php?t=355823
Click to expand...
Click to collapse
nah i don't think i will downgrade to WM5, maybe i will try another rom.
also the battery doesn't last long, maybe 3 hours, i don't know why is that, and maybe that is what is causing the problem.
I just downloaded the radio from this link http://www.parkingdenied.com/filebrowser/Hermes/Radio+Roms
If I was you, I will try Radio down-grade first.
Good luck
When the phone freezes on the "dialing..." screen it is cuz the phone lost its network connection (although it wont show it). U can remedy this by turning the "phone" part (not the whole device) off then on again, so it will reconnect to the network.
Also, some radios are very power draining. Try check here for feedback on different radios.
Basically, there is a good chance all this messin u up is ur radio

HTC S630 - ROM Upgrade to Dopod or Not?

Hi Guys, I have an HTC Branded S630 with ROM 1.18.405.4. It has some minor issues like freezing, running slow sometimes and I was hoping a ROM upgrade would fix it, however, HTC does not have a support page for it...
Would it be advisable to upgrade to the Dopod 1.16.708.7 ROM? Or would this be like downgrading? Anyone know which ROM is newer/better?
Thanks.
anyone ? ?
Hi, I have the same problem running rom 1.18.707.4 and I installed the 1.16.708.7 but the situation remained the same. Therefore, I recommend to keep yours for now and look for another solution.
For your knowledge, my problem is that, besides freezing sometimes and becomming slow, after the initial sync with Outlook (+600 contacts and 2 weeks agenda only - no favorites, no e-mails, etc) the agenda does not open anymore and the e-mails are not downloaded automaticaly (I sync my IMAP server through GPRS).
I'm interested to know how you actually upgraded to the newer Dopod ROM on your HTC branded device ?
I have the same unit and I have been looking for a way to unlock this device so I can put non-HTC ROM's on but haven't found a way yet.....??
You might want to check Wiki. There's a cab "Oxios memory" which recovers lost memory.
It might help you know!
Cheers
Htc giving me hell
Ok folks i have been trying for at least a month to sort out my S630's wifi problem... it started one day when i was at a friends house trying to connect to their wifi, i was unsuccessful, so when i went in the com manager to connect it was saying that "device driver not loaded", i found that strange, because 2 hours before that i used wifi at a different location then turned off the radio. I soft rest the phone,, and the same thing happened... i then hard reset it and now the wifi option is no longer in commanager, hence no way to connect or turn on the radio... i flashed a number of roms to the phone and currently i have the dopod c730 rom (Chinese and english pack) installed on the phone,,, and still no luck... can someone please point me in the direction to get this fixed??? this phone was bought because it had the wifi and now nothing,,, it is completely functional, just without what is important to me, the wifi... Sorry if i am in the wrong trend but i am new to this and couldn't find much persons with this problem,,, please forgive..

8525 freezes, soft reset, then "No GSM"

Recurring 8525 problem since upgrading to WM6 ROM (AT&T version). The phone will freeze completely (clock doesn't advance, screen and buttons and keyboard don't accept input, display freezes at on or off). When restarted by soft reset, the phone will frequently come back up with no GSM. When that happens, sometimes if I remove the battery and leave the phone off for a few hours then GSM will come back and will work for a while and then lock up again.
When it comes back with GSM service all of the network logon info for GPRS, my Wi-Fi networks with their auth info is gone.
Also email accounts are gone from the account picker and can't be re-created with the same names even though they have completely disappeared. I assume the settings are still in the registry but accounts just aren't showing. One account still shows on the Today screen, but isn't in the account picker.
A hard reset "fixes" things for a while. I've experimented with only installing a few of the most necessary 3rd party apps, without finding any "smoking gun" program that's causing problems. I've also re-seated the SIM card multiple times. I'm thinking it might be a hardware problem.
Today I flashed the radio to 1.54 and it has worked for a couple of hours without needing to be reset.
I'd be interested to hear what possible diagnostic paths I should look at before I call AT&T and begin the rigmarole required by tech support. Anyone with a very similar situation?
Thanks in advance.
I'm having the same problem. I was thinking of going to AT&T to get a new SIM, thinking that was the problem. Any solution yet?
-Pete
I started having the same problem with mine last week.
Sometimes it locks up, sometimes it gets stuck at the windows logo durring boot, always displays no gsm rom on boot.
Take a look at the how to unbrick thread. no gsm rom msg is one of the types of brick.
I installed hard spl ( already had it actually ). Flashed os, but it didn't help. Flashed GSM and no gsm msg went away. The phone is still acting strangely.
remember, just because the rom came from your carrier DOESNT mean that it doesnt have problems. Alot of people seem to have problems with upgraded rom versions from their carrier and end up either downgrading to previous rom or flashing cooked roms. try the previous rom or another cooked rom and see if that fixes the problem before blaming the hardware. It will save you a major headache trying to troubleshoot something that is working perfectly....
Please remember to do a bit of reading and hard spl your device before going off and bricking your Hermes. 10 minutes of reading might prevent hours, days or weeks of hair pulling, nail biting insanity to find the answer. Cheers.
hello people,
I have my SVP M3100, original from orange spain - but CID unlock to work with portuguese carrier, now I live and work in Hereford UK, and I use a sim from Three and other from Lebara the three sim is to have net on my pc and the lebara sim is to make low cost international call, and i switch many times the sim's to make calls and to have internet, now i have the same problem that you have, i try to upload the HTC original rom that have IPL. BOOTLOADER, SPLASH SCREENS EXTROM GSM, but lock at 12% I try upload ongly radio rom and the same a think that somekind of hardware problem caused by to many sims switch, if any body have one solution please tell me
Sometimes it locks up, sometimes it gets stuck at the windows logo durring boot, always displays no gsm rom on boot."
Same thing happened to me. Tried to reflash original ATT ROM , Radio Only, OS only. Gonna send it for the repair. Phone is not under warranty anymore hope that the price of repair will be less than price of new phone.
BTW, is there any way to remove Hard SPL from the phone?
how much was the price of repair?
Try changing you radio to a new one. i have had the same problems in the past with different radio roms and rom versions. so i am using radio 1.54.30.10 with pdavet roms and have had no isuue.
Ray_jai said:
how much was the price of repair?
Click to expand...
Click to collapse
Got my phone back fixed. They charged me for shipping only $19
only $19!?
What if I don't have ATT anymore?
do you know?
i had the same issue check for my previous posts i think no GSM is a common error there is method flashing himalaya rom on hermes to erase GSM sector.
if you cant find the link PM me .
i hope it solves your problem.
tracylynnt said:
Recurring 8525 problem since upgrading to WM6 ROM (AT&T version). The phone will freeze completely (clock doesn't advance, screen and buttons and keyboard don't accept input, display freezes at on or off). When restarted by soft reset, the phone will frequently come back up with no GSM. When that happens, sometimes if I remove the battery and leave the phone off for a few hours then GSM will come back and will work for a while and then lock up again.
When it comes back with GSM service all of the network logon info for GPRS, my Wi-Fi networks with their auth info is gone.
Also email accounts are gone from the account picker and can't be re-created with the same names even though they have completely disappeared. I assume the settings are still in the registry but accounts just aren't showing. One account still shows on the Today screen, but isn't in the account picker.
A hard reset "fixes" things for a while. I've experimented with only installing a few of the most necessary 3rd party apps, without finding any "smoking gun" program that's causing problems. I've also re-seated the SIM card multiple times. I'm thinking it might be a hardware problem.
Today I flashed the radio to 1.54 and it has worked for a couple of hours without needing to be reset.
I'd be interested to hear what possible diagnostic paths I should look at before I call AT&T and begin the rigmarole required by tech support. Anyone with a very similar situation?
Thanks in advance.
Click to expand...
Click to collapse
I've got exact the same symtoms. No GSM, network and auth settings gone, opera registration lost etc. It started a few days a go, in the beginning I had a working GSM most of the time, but it became less and less and now it doesn't have service at all anymore.
Currently device information shows:
ROM version: K's Rom v1.21
ROM date: 10/03/07
Radio version: NONE
Protocol version: NONE
Model No.: HERM300
IMEI: <empty>
Does anyone know a permanent solution?
I have the SAME PROBLEM!
I was about to get radio to work 3 days ago, and now the radio says none.
it's like the radio removed itself.
ok this doesn't make sense, I used the hima rom to remove the radio.
and now the radio is back! wtf?
Hm I tried everything but I can't seem to reflash the radio. About every version I try hangs at 0%. Sometimes when I flash from SD card it hangs at arount 10%.
Tried different SPL versions as well
Damn you radio!!!
BTW, I have no idea what they did to my phone there, but after returning from the AT&T Repair center the Call timer was zeroed and Device ID is now different from what it was before in Skyscape software
Any solutions yet? Im having the same issues.
The reason why Active Sync restarts
For many people the Workaround "not a hack or registry at all" does not work is because of a event based notification that runs the program anytime the time changes. Since your phone updates from the cell tower, it updates the time alot even if by mere seconds well this update runs activesync. Get yourself MemMaid
run it in advanced mode then Jump to Databases then select Notification Queue you will see a list of 3 types of Queues; Time Based, Classic Time Based, and Event based. Go to the event based queue, you should see at the end of this list 3 listing for repllog.exe with the active sync icon. Click on them individualy and read what shows up in the window below put a check mark next to the listing that describes the event as "apprunaftertimechange" it is normaly the last one on list
Also make sure there is no repllog.exe listed in any other queue for a time based event. Leave the other instances of repllog.exe since you still want your device to sync when its connected to the computer. Once you select all events that desribe running repllog.exe after a time change or at a certian time and date press the delete button.
This worked for me on my 8125 and the tilt and if i would of figured this out before i had ATT replace my 8525 i probably would of not got the tilt but lol they gave me tilt free cause all the problems i had with 8525.
let me know if this works for you guys that still see activesync running after the fake server WORKAROUND.
This should work
memmaid is not free but i think its free to try and if all you do with it is fix this problem then great or find a way to register it cause it does help has cool tricks and tweaks
Wow, still no real fixes for this problem, bummer
running memmaid work
running memmaid works and fixes the random start of activesync and once the random start of activesync is fixed the device will not lock up because of activesync this not to say if some other program you may have installed locking you up as well

Probelm with WiFi

Hello there,
What I Have: Att 8525 Herm100
Rom: Att's Mobile 6
Everything is stock but the extended life battery
The problem I am having is when ever I try to activate my WiFi the phone doesn't do anything. I am not sure if there is a wifi card or not but that's want I want to know. I have tried everything from activating it in com manager to going into the settings and activating it manually and nothing happens it acts like I didn't even hit the button to activate it. Is there a wifi card in the phone or is it integrated on the motherboard in the phone. Note: I bought this phone off e-bay and the wifi never worked when I received the phone.
I am new here and if there is a post about this already I am sorry.
I hate it when that happens.
To begin, there were two ATT OEM WM6 roms relevant to the 8525 that I noticed deep in the bowels of XGA.
I chose the later file (higher revision numbers) I found it here:
http://wiki.xda-developers.com/index.php?pagename=Available Original Shipped WM6 ROM Versions
From comm manager when I click the tower button on within a second the spinning windoze icon shows something is happening. It then starts "sniffing" for my preset wifi connection (ATT supplied 2wire portal 802.11g).
Now, if yours does not show the spinning windoze working icon when you turn on wifi? There obviously is a problem. This could be software, or hardware related (duh). If there is no error message related to "wifi is not an option, unavailable, or screwed" then my first guess is there is something missing or damaged in the ROM update that was applied to your device. As far as I know all 8525 (herm100) were shipped with wm5. It had been mentioned in the volumes of xda that the first AT&T WM6 rom was a little buggy. Try the later released AT&T WM6 update.
It was a run file so no muss no fuss. Sync the phone run the update from the pc, three minutes later the phone is flashed to ATT WM6 professional.
You could take it to a ATT shop? But, I think that without a doubt they would hand it back and say you need a new phone with a 20 year contract and 3g data plan even Obama would blush at.
Try the hard reset. take a picture of the startup screens so you have the numbers and see if the wifi startup is working after the reset. If not then compare the numbers to the above mentioned roms. If the indications are you have the first issue of WM6 from ATT try flashing the second release. If that still fails then your device could indeed have a hardware problem.
The wifi is indeed built into the system and if that chip on the board is not working it could be a overly expensive problem. Possibly a shop has a working board they would swap out cheap? Otherwise, it is a fun phone you can keep notes on, run gps software if you have a bluetooth gps receiver and software like tomtom.
To be honest the wifi on my 8525 has been convenient when around the house to check the local weather radar when I hear a thunder outside, or browse headlines from the porcelain room or even leave messenger turned on incase a gamer friend is looking for someone to get shot up in a game.
I have used the live search voice thing to amaze the neighbors once. But, the limited range of wifi is a real drawback to how truly wonderful that addition could be.
HELP Please! Wi-Fi not working!!!
Hi to XDA all users !!!
MY Hermes - HTC TyTN [Herm200]
I bought HTC Hermes myself year ago.
there was flashed a WM5.0, I've just downloaded from here HARD SPL & WM6,1 (Custom) Flashed.
Wi-Fi will works on WM5.0.
Well here I am at 6.1 flashed and now is not working Wi-Fi. When i pressed Power ON - loading long and nothing happens.
Other methods are also tried on Commanager and Settings - but did not help.
What do I need to do my dear.
HELP!
Thank you for your attention!
Hi Nurk.
Since the wifi worked on wm5 but failed after the 6.1 flash. I would guess the problem is in the 6.1 components. You might start with contacting the kitchen rom you employed for WM6.1 thread and see if this has happened to others. Next step would be to check the radio rom version. I did see on xda an assortment of Radio roms.
If your not totally in love with the current rom you have flashed? Try another 6.1 or even a 6.5 and see whats poppin.
and what you have in HKLM\Software\HTC\CommManager\WLAN\DeviceName?
utak3r said:
and what you have in HKLM\Software\HTC\CommManager\WLAN\DeviceName?
Click to expand...
Click to collapse
I have get this from registry:
HKLM\Software\HTC\CommManager\WLAN\DeviceName - {98C5250D-C29A-4985-AE5F-AFE5367E5006}\TIACXWLN1

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