Hi Guys,
I work for a company that's in the process of rolling out about 300 HTC Touch Pro2's. Unfortunately a lot of people are experiencing an annoying black screen error message. The message reads -
"The Device is unable to boot because either you have turned off the device incorrectly or tried to install and application from untrusted source. Press Volume Up to reset your device or press any other button to cancel. This operation will delete all your personal data and restore the device to it's factory default settings."
Annoyingly some of our users are hitting the volume up button and wiping the device which then has to be sent back to us to be reconfigured!
Does anyone know either what causes this message, and / or how to stop it from appearing?
Thanks,
Chris
sounds like software you're installing is corrupting some portion of windows.
The only thing we're doing at the moment is enrolling them to Microsoft MDM and connecting them up to Active Sync.
We are also making a few registry changes to add our customisations such as network connections ect. Could this be causing the issue?
What's odd though is if you then reboot the PDA without hitting Volume up button all is well and you may not see the message again.
what is in the startup folder?
In the startup dir we've got five files -
BTTrayCE
HTCStartup
MFdll
PKG
poutlook
hmm. Well i don't know. what is mfdll.
Related
Can someone help? I think i may have "bricked" my phone. I start it up and the screen loads as normal, although the start icon and various ui elements dont load. After about a minute it comes up with:
"This device is unable to boot because either you have turned the phone off or tried to install and application from untrusted source, press SEND to reset your device or press any other button to cancel, This operation will reset delete all personal data and restore the device to its factory default settings."
I press the send key to start then the application has an error.
"A problem has occured with gwes.exe
etcetc."
Anyone? p.s. if i need a stock rom its an o2 rom i need.
Did you try the Hard Reset?
Hi,
I have just puchsed Flytouch 3 tablet from china Rom Version 20110803 , Disco10 has problem it shows error message (android.process.acore )has stopped working unexpectedly - Force close . every time if i try to open any program this message goes off once I clear data of contact storage .
But it appears again when the system is rebooted and the other problem is no prog. is saved ie if I install any prog. or put any music or video file in tablet memory it gets erased after reboot even the gmail settings or wifi passwords or date and time settings are not saved after rebooting.
Any Help will be highly appreciated ....
Reset
Sorry, but a hard reset is in order.
Hold the Power, Menu, and Home keys until Reset instructions start on screen.
Good Luck!
I'm having a problem with my new Note 4. After a reboot something gets stuck. The Wifi hangs checking the status of connection and my power button will not turn the screen off. Eventually it times out, the boot sequence finishes, and everything works normally.
I factory reset the phone and everything was normal for a couple days but now it's doing it again. I've tried uninstalling a few of the more recently installed apps but it hasn't helped.
What I have discovered is that if I force close the "IMS Framework Service" it immediately completes the boot sequence.
Can anyone help me track down a) what the source of this hangup is? and b) what the down side of killing the IMS Framework Service might be?
THanks
**sorry for the thread title, it won't let me edit it. Was supposed to be "Help: android.process.acore error after Marshmallow update"**
Hi, I updated my HTC One M8 (stock ROM) to Android 6 via an OTA update sent to the phone.
The update went fine - no error messages. But after the final reboot, I am getting constant (and I mean constant, not every few seconds) errors that all processes are stopping. Particularly, after everything else has stopped, I get repeated messages about android.process.acore, android.process.media, and Sense Home unexpectedly stopping (I guess these are the ones that keep starting up and failing). By pressing "OK" or "close" on these messages, sometimes I can press something very quickly before another message pops up. In this ridiculous manner, I was able to do/find out the following:
- Pressing the home button shows me the white screen with "htc" written on it, like on phone startup, or sometimes a black screen
- Pressing the recent-apps button actually does show me the recent apps and I can click on them, though most of them just close right after I open them. Some of them work -- like I can receive phone calls (I just don't hear the phone ring, and I have to press the "talk" button in between pressing OK on error messages).
- I can get into the settings screen. In this way, I tried:
- Disabling one by one every app I could, including Google Services Framework and Google Play services which were giving repeated "stopped" error messages - but I still get the android.process.acore & Sense Home errors and no UI
- Clearing cache & data for all contact & calendar app I could find, and also for Google Services Framework and Google Play services and some others
- Going into Developer Options and viewing active services - I stopped all active and cached services and process I could, to no avail
I also tried booting into recovery mode and wiping the cache partition.
Nothing works!! Please can anyone help me save my phone without doing a factory reset? Unfortunately, since I started the Android update by accident (pressed "now" instead of "later"), I didn't backup anything beforehand... and while my contacts and calendars are always backed up, my apps & preferences & media files are not. I also tried connecting to a computer via USB, but while the computer recognizes the phone, I cannot actually access the files (I see it as a drive, but when I open it there are no files or folders, and the HTC sync SW does not recognize it) - so no possibility to back up the files in that way...
Thank you!!
Yael
Hi,
I'm running a current Stock-ROM on my OP3, as provided by OnePlus OTA, never flashed something else. Just using the phone out of the box.
Yesterday, I deleted some cache data to free some space on my 99% filled up phone. Then I opened the gallery but not all thumbnails appeared and then it stucked completely. I holded the power button and it switched off. Now when turning the phone on a message appeared saying:
"The dm-verity is not started in enforcing mode"
After a few seconds it changes to the 3 animated points and this never ends. All I can do is switching it off, starting recovery mode or fast mode again with the same behaviour. I tried to connect it with my PC (W10) but it is not showing up.
How can I fix this problem without loosing my data especially my pictures and personal folders. How can I backup my data? I can still see them in recovery mode but how to access them and copy them? I could live with resetting the phone losing all settings and apps, but not my files.
What is your suggestion? Thanks in advance.
Ok, I just tapped on "Reset system setting", lost all apps and settings but it starts again and all my files are still there. Problem solved.