Phone signal drop-out - Desire General

Overall, my area has a pretty good signal, but I live in a slight black spot, and my modern house with its foil lined walls does nothing to improve the situation. None of my phones have ever got a decent signal in the hous.
But I have observed a troublesome trend with the new Desire. If I leave the phone lying around on a shelf, the phone shows 2-3 bars of signal. If I make a call, the phone usually holds the call OK.
But if I pik the phone up to mess about with and dont immediately make a call, while I am holding the phone the signal will drop to zero, no service; and it doesn't come back, not until I put the phone back on the shelf.
Could it be that HTC are being too agressive with power management? Or could this be the same fault as has been reported in the Google Nexus?
It is entirely repeatable, to the point that I can demonstrate it to people.
What do other people in weak areas find?

Hi,
Is it exactly the same like the below demonstration of Nexus One signal drop?
http://www.youtube.com/watch?v=qEIA_lMwqJA

So far as that goes, yes, exactly the same.
What he doesn't do is test for less drop if a call is active. The phone appears to try harder to maintain the signal if a call is in progress.

AMAZING. Isn't it. So much talk about so many subjects, but no-one interested in how it actually performs as a PHONE!

This might be related to location of the GSM anthena on Desire and Nexus. Try to move your hand bit more up so you don't touch the bottom back part and check if there is any difference.

I would rather guess the described behaviour of a phone is perfectly normal with all phones under bad conditions. Happened to me with all my phones so far.

Related

Desire POOR RECEPTION

I have had my new Desire for 2 days now. It is the telstra version (australia) (which also has the non working GPS).
I am using my postpaid telstra sim in it which was previously in my blackberry 9700 which is NEXTG capable.
I have found the reception to be noticeably poorer. My BB would show full 5 bars and would never drop a call or have any issues with calls breaking up and being unable to hear the other person. The actual 'bars' was about 2 out of 4 for the android. it is 5/5 for the BB. The android signal strength meter shows anywhere from -90 dBm to -105 dBm in the same spot. My BB9700 shows -70 dBm !!! in the same spot with the same sim!!! -70 is as good as it gets.
for example today, i had trouble maintaining a conversation for more than a few minutes without it breaking up and having to repeat myself a few times. This happened at least on 2 separate phone calls with the desire. Granted, it never cut the connection completely.
i got sick of it because i was on call and had to be able to be contactable 100% so I swapped the sim in to the BB and continued on my conversation – 30 minute conversation without a hint of an issue.
I have always found the BB to be the ultimate in the phone department – but i was seduced by the pretty screen and graphics of the Desire and also the integration with google apps – which i use a lot of.
I also note that people have been complainng about the nexus one over in the US of A regarding the reception quality too. I bet it is the same thing.
The call quality is quite good though. The speakerphone is crap though.
The other bits of the phone are great – screen, speed, apps, and everything else everyone said was good... though i havent heard anyone complaining about the reception
Just want to know if anyone else is having similar experiences and if it is just me. Can ppl with phones that can show signal strength objectively (i.e. dBm measurements) look into a comparison? and also state what network you are on?
Im now thinking it is too unreliable to use as my primary phone... which is too bad. I hope it is a matter of a software update or somesuch to fix this. The price one pays to be an early adopter.
I suspect this applies to your Desire?
bloody hell... same thing happened when i tried what that dude did... pick up the damn thing and the signal goes to hell
devastating.... this is sad.
It's because the antenna is at the bottom, and you're most likely covering it with your hand when you pick it up.
It's quite worrying this sort of hardware design flaw wasn't spotted by HTC. I too can confirm it happens on mind has well....at least I know how to hold it now!
This thing really is a nexus one+sense huh? It even copies the 3g coverage issue.
I just tried that and found the same problem...that is really a big problem.
hi, even if that shown in the video partially occurs to me as well I can't say I'm noticing any difference with my old handset (touch hd)
I have currently got an O2 simcard in my desire with GPRS reception only.
I do not have that issue, will try with my orange 3g sim as well.
Has anyone a work around or advice for this?
Held tight in the palm I lose bars, held to the head I don't - enough of a different grip when actually using for a call. Cupped in the fingers rather than the palm, no loss.
I have the sim free desire bought from UK, and I'm using the optus prepaid sim. There is no problem for me at all.
Maybe update the radio would fix the issue, but it seems no radio update atm.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
HTC Desire Bad reception Solved!!
Hi All,
I recently bought a second hand HTC Desire and had the same thing: Bad Reception.
I tried EVERYTHING, Rom's, Radio's, Task-killers, etc. but I found the reason was something completely different!
Now my Desire has FULL 4 bars reception: What did I do?
Remove the battery cover, take out the battery, unscrew the two small Torx screws at the bottom left and right.
These two screws hold the antenna cover which is actually the antenna itself!!
You will find two spring-loaded contacts at the left of the phone on the circuitboard: these are the antenna contacts. Pry them up al little bit and clean them with some alcohol.
Now clean the two grey contact surfaces in the antenne. Do not use any scratching tool, but use a small pencil eraser!! The surface will stay a bit grey, but this is normal.
Now you are done!
Put the antenna back in place (bottom first) and put the 2 screws back.
Boot your phone and you will have good (4 bar) reception like before.
If you want to check?
Before you do anything "dial" *#*#4636#*#* , choose "Phone Information" and look at the signal strength.
The lower the number of dBm the better the signal.
Same as: the higher the ASU the better the signal.
Do the same after cleaning and you will see the result.
Succes to you all!
Extra: The antenna is at the bottom of the phone, poor design choice, we all know.
However:before -when holding the phone- the Signal Strength went from -103 dBm tot -119 dBm and then to 0, meaning losing the connection completely.
Now, the reception at the same location when holding the phone goes from -79 dBm to -85 dBm still holding 4 bars and having good reception.
My guess is that with all the Desire's these contacts corrode over time, so cleaning does help to get the phone back in it's original condition..
Satbeginner said:
Hi All,
I recently bought a second hand HTC Desire and had the same thing: Bad Reception.
I tried EVERYTHING, Rom's, Radio's, Task-killers, etc. but I found the reason was something completely different!
Now my Desire has FULL 4 bars reception: What did I do?
Remove the battery cover, take out the battery, unscrew the two small Torx screws at the bottom left and right.
These two screws hold the antenna cover which is actually the antenna itself!!
You will find two spring-loaded contacts at the left of the phone on the circuitboard: these are the antenna contacts. Pry them up al little bit and clean them with some alcohol.
Now clean the two grey contact surfaces in the antenne. Do not use any scratching tool, but use a small pencil eraser!! The surface will stay a bit grey, but this is normal.
Now you are done!
Put the antenna back in place (bottom first) and put the 2 screws back.
Boot your phone and you will have good (4 bar) reception like before.
If you want to check?
Before you do anything "dial" *#*#4636#*#* , choose "Phone Information" and look at the signal strength.
The lower the number of dBm the better the signal.
Same as: the higher the ASU the better the signal.
Do the same after cleaning and you will see the result.
Succes to you all!
Extra: The antenna is at the bottom of the phone, poor design choice, we all know.
However:before -when holding the phone- the Signal Strength went from -103 dBm tot -119 dBm and then to 0, meaning losing the connection completely.
Now, the reception at the same location when holding the phone goes from -79 dBm to -85 dBm still holding 4 bars and having good reception.
My guess is that with all the Desire's these contacts corrode over time, so cleaning does help to get the phone back in it's original condition..
Click to expand...
Click to collapse
I did the same thing when I was struggling with poor GPS - opened the phone and bent all contacts a little bit. Confirm that my (or my wife's more accurately) Desire now has outstanding GPS, 2G and 3G signal. This screenshot shows the two contacts mentioned by Satbeginner.
It is worth mentioning though - if your phone is still under warranty and has never been opened this procedure will void your warranty - you have to break a seal on one of the two screws to remove the antenna.

radiation protector

does anyone here have one and if so, which brand do you use?
Are you talking about those things you stick on the phone to reduce radiation? Those things are a joke. Nothing you stick on your phone is going to reduce or block radiation to any significant degree. And if it did, it would also affect your phone reception. Remember, cell phone radiation goes right through buildings, trees, cars, etc. A little sticker isn't going to block it.
Those things are just like the stickers that are supposed to amplify your cell signal for better reception. They do nothing, and are just a waste of money. In fact, I wouldn't be surprised if they were the same product, just sold in a different package.
If you want to reduce your exposure, buy a phone with a low SAR, minimize your use, and keep the phone as far away from your body as is practical when not in use.
Just wanted to second that. The information posted is 100% correct.
redpoint73 said:
Are you talking about those things you stick on the phone to reduce radiation? Those things are a joke. Nothing you stick on your phone is going to reduce or block radiation to any significant degree. And if it did, it would also affect your phone reception. Remember, cell phone radiation goes right through buildings, trees, cars, etc. A little sticker isn't going to block it.
Those things are just like the stickers that are supposed to amplify your cell signal for better reception. They do nothing, and are just a waste of money. In fact, I wouldn't be surprised if they were the same product, just sold in a different package.
If you want to reduce your exposure, buy a phone with a low SAR, minimize your use, and keep the phone as far away from your body as is practical when not in use.
Click to expand...
Click to collapse
That can't happen with me. I need my phone with me most of the time. Don't worry - You'll find me in a few years. I'll be the only person on earth glowing green
lol, thanks guys.
I just got worried bc i will be carrying around 2 tp2' now instead of one S) and on one, I will have data running constantly.
Get a bluetooth headseat and keep the phone just within range of it
MarioSS666 said:
Get a bluetooth headseat and keep the phone just within range of it
Click to expand...
Click to collapse
yep... Bluetooth headset and keep it in your pocket... that way the radiation isn't going to your brain but to your crotch!
PHONE DO NOT WORK THIS WAY!
Mobile phones use non-ionizing microwave radiation and you will NOT get cancer from them.

boosting signal - external connection?

with older phones, there would be this rubber tab you could pop off to reveal a connection intended to hookup an external antenna. on this nexus, there doesn't appear to be one. with the battery door removed though, i see various points that could potentially be such a connection(G, L1 C2, C1, L2). the marker labelled "C1" looks like it could be a possible connection point. has anyone tried using a make-shift antenna(insulated wire, paper clip, etc)?
Reception is fine in most places on the gnex. Its a 600-800 dollar fone why would I ductape a paper clip to this gorgeous fone for reception.
But no I have not tried
Android - making grown men pee sitting down since 2.0
Paper clip? I macgyvered a hat with an old tv antenna.
My grandma beat me down and took my nexus. Sent from a jitterbug with beats by dre.
I've had great reception so far, so haven't tried.
If you try that out, let us know how it goes--never know when I'll be stuck in some building blocking signal and need to create a long antenna to poke out a window!
I had a Rezound briefly and found that I had much better signal strength + transfer speeds with that phone then I do now on my Nexus. Most likely due to how the Rezound's antenna is integrated into the back door. I frequent a local library and while I'm there the signal on the Nexus will show 1 bar 4G and lot's of times it will switch to 3G & even temporarily drop signal completely. With the Rezound though it always had 2 - 3 bars + speeds were also considerably faster. Anyway, so far I've tested out the paper clip... and upon making contact it instantly went from 1 bar to 2 bars. No matter how I adjusted it though it would not go any higher... but, upon removing the paper clip it would go back to 1 bar. I'll have to do further testing... although of course, I only do plan to do this for such situations. If I'm somewhere with a good signal I'll leave the phone be.
[EDIT] p.s. this is also my 2nd Nexus. the 1st one also had reception issues.

[Q] Boost signal..?

I don't have internet at my apartment and I don't have plans of getting it anytime soon. I get a free Cricket Crosswave with my job so I haven't really planned on getting real internet service.. I have crap for data when it comes to Sprint. It's a shame that I have to use Wifi on my Sprint phone and hook it to my Cricket wifi just to have data.
Anyway, I know that if I call Sprint and complain they will send me their booster thing for free, but I have heard of people buying similar devices that don't require an internet connection to boost signal. Does anyone know of a solution?
answer
I think I can help you
I have tried to signal booster all it is really is a repeater you put a antenna up REALLY high or at least as high as the cable they give you let you and as long as you are in range of the base you should get better signal this works in theory. I am not so sure it works in real life good way to find out before you buy see if with in a mile or so of your house you can get the signal you are looking for if not then I am not really sure I would waste my time with it I mean you could as long as you can return it. These things are really truly made to just pick up a good outside signal and bring it inside places that well are shielded there not directional antennas or anything that would be able to be aimed (which would work better imo) how ever putting it up high in the air will tend to improve your ability to pick up signal in you are in a low area they are powered which means the SHOULD be able to boost low signal but again SHOULD is the key. Bottom line it didn't work for me and I have what is suppose to be good coverage in my area but.........I don't BTW here is what i tried take it or leave it up to you hope this helped I am not really good at this hope explaining things deal.
http://www.amazon.com/zBoost-YX-510...XZ1K/ref=sr_1_2?ie=UTF8&qid=1337891426&sr=8-2
i'll probably have to give this a try some time soon.. thanks!
Can also try mounting on an old SAT dish, it can provide a huge gain of signal if you have one lying around, just point it in different directions till you get max bars. Show your signal in dBm if you can for more accuracy. The dish points in the direction of 45 degrees off the plane of the dish.
Remove the black tape that is on top of the actual antenna and you'll be left with a gold copper ribbon which is your real antenna. This help a lot because the black tape is blocking the radio wave that your antenna is trying to receive.

Antenna Gate?

Has anyone else noticed that when you hold the HTC 10 without a case in your hand a certain way, your signal drops 1-2 bars and 5dBm or more? I was holding mine this morning one way, adjust my hand, and noticed a huge drop in signal. When I stop holding it the signal jumps up another 1-2 bars. I'm not talking about going from no grip to a death grip, just holding it by it's sides to also holding it up from the bottom seems to cause it.
No
I held mine in every way possible and not even 1 bar dropped. Could it be your location/service? Or defect?
Considering that wireless signal strength isn't static AND unless you're specifically watching the signal DB you can't rely on signal bars I'd not be too worried about it unless we see many users reporting the same thing.
So yes, holding it differently could give the impression of differing signal performance but in reality, unless it's defective it shouldn't be an issue.
Just tried every which way. No issues for me. I have the VZW model if it makes any difference
geoff5093 said:
Has anyone else noticed that when you hold the HTC 10 without a case in your hand a certain way, your signal drops 1-2 bars and 5dBm or more? I was holding mine this morning one way, adjust my hand, and noticed a huge drop in signal. When I stop holding it the signal jumps up another 1-2 bars. I'm not talking about going from no grip to a death grip, just holding it by it's sides to also holding it up from the bottom seems to cause it.
Click to expand...
Click to collapse
I picked mine up right now after reading and I gained 2 bars Verizon
I just tried to replicate it and couldn't. Tried a bunch of hand positions. No issues here.
What I experienced earlier was around a -90dBm signal when it was laying flat on a desk, then it jumped up to -110 when I held it a certain wait. I moved my hand around and saw it fluctuate between -105 and -110. I tried it at work and I couldn't replicate it, strange...
geoff5093 said:
What I experienced earlier was around a -90dBm signal when it was laying flat on a desk, then it jumped up to -110 when I held it a certain wait. I moved my hand around and saw it fluctuate between -105 and -110. I tried it at work and I couldn't replicate it, strange...
Click to expand...
Click to collapse
I had the same thing. I thought I had this issue, but had to dismiss the idea. The more I tested, the less my hypothesis held up. All of my testing happened at the same time, too. It seemed like for 5 minutes or so everytime i completely covered the antenna band at the top, that signal would drop. But after that first few minutes, my hand stopped having an impact, so I chalked it up to either an anomaly or a coincidence.
You are holding it wrong

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