HTC Mail application does not suggest names/receivers - Desire General

When linked to my Exchange server. It's strange though, since my Htc Hero has no issues whatsoever with this. I can begin to type any name in the To: field and it start suggesting receivers. Now with the Desire, I get no name completion/suggestions whatsoever. It does however work in the recipient fields in for example the SMS application.
Anybody else experience this?
Running 2.1-update1 as is.
Thanks in advance.

Hi jivebunny,
Mine suggests names just fine (from history usage or from my contacts). What is does not do is to suggest names from the full corporate directory (this could take a lot of network/time if you have a big corporate directory). If you want to do that, click the little person icon next to the "to:" list and you can search your corporate directory.
John

Hi John,
Thanks for the reply, this is what I also found, yet how do you control these settings? I've synced my contacts onto the phone through activesync (or does it not work like that anymore?), yet it will suggest nothing when it comes to emails. If I indeed press the little contactperson I get corporate contacts as base, and clicking that again leads to device contacts. Is there a way to change the default setting for that?
I'd rather it not search through the corporate list, since it's big and slow indeed.
I searched and tried a lot of things, but no option found for this.
Thanks again!

Related

HELP ... WM6 - 2 Small questions

I have two small questions. Hopefully they are eay to answer though I have had no luck so far finding if the answers are here.
1) In the mail / sms app the left soft key is "delete", can this be changed to "new" as it was in wm5 ?
2) In the nice new HTML email mode I get my emails fine, but the images don't download in the mail. Is it possible to stop each mail promopting and for it just to happen ?
May not be ROM specific but just in case, I am using Schap's WM6 Pro 4.31.
Thanks for reading
Dave
hi Dave, firstly, no you cannot change the button back. Well not that i know of. Annoying.
Secondly, i assume you are connecting to an msexchange 2007 server so that you are actually viewing the mail in html, a lot of people made the mistake of assuming that wm6 would give them html email through their existing ex2003 server.
I am guessing though that the images in the emails are being seen as attachments and are therefore not downloaded until you say so. Maybe you should tick the box to download attachments automatically and limit the size of them to something sensible. Probly dont want to try this unless you have a decent data plan.
Hi,
Thats a shame. I keep deleteing my message when trying to send new ones !
Actually I am not using any server for my mail. I am collecting directly from my ISP using pop3. The message contains a little notification bar just like IE would saying that I should click it download the images.
Someone I know who has this ROM said that there was a reg key i could change and it would do it all automatically.
Cheers for the response.
Hi dmj1973,
I have done quite a bit of Google research on the pocket Outlook issue of not automatically downloading pictures, and there doesn't appear to be a solution. I myself have switched to qmail and no longer have that problem.

email being hidden/deleted after X days??

Hey, my boss and I just got the Rhodium and I am in charge of setting everything up to his wishes. However, we seemed to have run into something strange: the email on his phone seems to be hidden or deleted after a certain amount of days.
He is connecting using IMAP and all the mail is still on the server, but this morning his phone seemed to have hidden/deleted all mail from 3 days ago and before.
I can't find anything relating to these settings in the phone, can anyone help me with this problem?
You will need to alter the settings which can/should be found as:
Go to the email screen where you would read your mail. While there go through the following options:
Menu -> Tools -> Options -> [select the required account] -> send recieve schedule
From there the option is available in a drop down menu.
Hope that will work.
they aren't hidden, but deleted. But it's just a copy. the idea is that you don't need all the emails, only the recent on on your phone. it could (if you work with a lot of attachments) fill your memmory.
But waht music art1st said, you can said you want the email from the past 3 weeks or some other period.
Thanks a lot, I managed to find the settings now. I was a bit confused because the phone is in Dutch and I am only really used to running all my OS's in English so things were a bit difficult to find.
What you said worked perfectly though!
i had the same problem, and the solution was changing my configuration to IMAP not POP
emails
may be some one had this problem as well:
When you receive an Outlook e-mail message that was sent by using a russian version of Windows mobile, the name that appears in the From field may not appear correctly.
Email is ik, i read all and topick appears ok, but person name and address are shows like lots of letters: "njdnfjdnjfnd" if i press on it them it will show me the address.
On TP1 i didnt have this problem. but in TP2 i have it and i dont know how to fix it.
Thank you for help in advance.

Help with phone book

Hi new to forum and to the world of the smart phone ( so please be kind )
I picked up my new phone yesterday HTC Desire
so far so good but one thing annoys me that i cant fix
The phonebook is rubbish as it the first name of the person is not the first word in the phone book
as in :- John Smith Mobile is :- Mobile Smith John
is there any way to switch this round ??
Thanks
Funnily enough, I was just about to post some issues about the phone book and you beat me to it!
With regards to the swapping round of first/last names, I think your only option is to go in and manually change each entry. I've had this before and in GMail (I think) is makes a good guess what is first and last name. Sometimes when syncing between devices and the cloud, especially on the first time, the devices don't agree what is first and what is the last name.
Though I hope I'm wrong and you don't have to manually change everything.
Cleargrey said:
Though I hope I'm wrong and you don't have to manually change everything.
Click to expand...
Click to collapse
I am not very good with phones (but I am learning )
I also hope we don't have to manually change as i have over 200 people on my phone book.
Believe me, I feel your pain. I'm decently versed in how syncing contacts can mess up as I've done it to varying degrees on past phones.
I've had all contacts duplicated and had to sit there for the evening deleting contacts. Over dinner, deleting contacts.
I've had to go in manually and correct contacts and change around details.
Probably the biggest piece of advice I can give you or anyone, is:
Before you do anything major, even syncing with a new device, backup (export) your online contacts!
And then:
When you've got your contacts nice and sweet synced between online/mobile device/whatever, backup your contacts!!!
You get a lot more leway for the future!
I had to spend about 40 minutes sorting out my contact list the other day.
Glad I took the time to actually go through and do it, as all my contacts are linked and organised properly, definitely worth doing.
I have just done the same now
how do you put a photo to the number?
stevie_a said:
I have just done the same now
how do you put a photo to the number?
Click to expand...
Click to collapse
Just replied in your thread, but will stick it here too:
People > Tap on the name > Edit > Tap on the camera icon in the top left.
thanks I'm getting there...
Will take a few days to get used to it
Does anyone else have a problem with the some of the contact names 'resetting'?
I originally copied over all contacts from my SIM, and have since linked most of them up to their Facebook profiles. I have set the display name to be the one listed on Facebook, and this works perfectly for the majority.
A couple of contacts keep going back to their name on the SIM, have no idea why...

Corporate Directory

One of my co-workers just got an HTC Droid Incredible. I kind of talked up the 'corporate directory' feature that I have on my HTC Hero CDMA (Sprint) and we can't seem to get his phone to be able to search our corporate directory and show phone numbers. I'm not sure what the software difference is between these two phones really, they both are HTC and they both are SenseUI so the Incredible ought be capable of at least as much as my little Hero right?
Anyhow, here's the steps that work for me, if anyone can shed some light on how we can get this rolling on the incredible let me know!
A. Requires an Exchange/Activesync account setup within android's 'Accounts and sync' Dialog. (I choose to sync calendar and email only, not contacts).
B. Once syncing is working well, just go to the "People" App, press the Menu button, then pick "Corporate Directory"
C. Search the directory for an individual, and view their contact information, my Hero is able to show the telephone number in addition to the name and email address however his incredible only shows the e-mail. This is true whether he is syncing contacts with the phone or not. We are both hitting the same corporate servers with the same account settings but getting different results. If you think our IT department will be of any help, you would be mistaken as they are clueless.
Any thoughts? Thanks in advance all for your input!
I can confirm that y Incredible ONLY shows name and email contact info in the Corporate Directory. This is a BIG pain for me coming from the Droid with the "Corporate Directory" app that showed all the info.
Also back in the days when I was running SenseUI on my G1, I remember the built-in directory showed phone numbers as well. I wonder why the version on the Incredible fails here.
I can pull name email and phone numbers on mine. I did apply the latest update, so that may have something to do with it.
I have received the latest update as well. But I only get names and emails when I search...weird.
Thanks for confirming that I'm not alone with the inconsistencies *bangs head against wall.
Anyone have any ideas for a solution to this?
^bump^
Wondering if anyone else can confirm/deny this as I'm trying to figure out what might be causing the problem... thanks for your help all!
I had a similiar problem. I installed Touchdown and now have full access to phone, email, and address. We are using an exchange 2003 server not sure if that has anything to do with it.
If root ever happens maybe this:
http://forum.xda-developers.com/attachment.php?attachmentid=271115&d=1264178916
Touchdown looks interesting but $20 for a feature that ought to work is a bit odd doncha think? Same goes for rooting the device, I mean, HTC Sense running on Android 2.1 ought to be close enough right? Should I have my co-worker lodge a complaint with HTC and/or Verizon on this one? It seems a bit off to me that this works for me and not for him, even though we have 2 different phones...
same here...
I have the same issue.
Exchange 2003 Enterprise, Global Address Book lookup works on every other device we have here including other Android devices. But myself and another person here who have Incredibles cannot do Company Directory (GAL) lookup.
I am suspecting that this is an application layer issue. This is my one major complaint about Android phones. Every hardware vendor has their own code layer on top of the operating system, and they tend to mess things up like this. Why else would HTC phones not hand the phone number to you other than they just jacked up their implementation of Android....
I am running latest firmware (2.1-update1), and software 1.22.605.2
[edit] We can look up people in the company directory, but the results are name and email only. No address, phone number, etc.
This is fixed in the 2.2 leaks. So once it's final it should be sorted for everyone.
Do we konw if this is affecting everyone with an Incredible, or only people running a certain version of Exchange?
Email and phone number access is a priority to me. without it, not worth much.
The default app didn't work on the Dinc when I got it. It also has some other quirks related to searching etc...
Use Touchdown. Makes the phone complete.
Cost $20 but the phone is useless to me without so $20 is the same as a case, screen protector, or any other app I buy to get something I want.
Apparently the upcoming OTA will fix this issue, but there were more than that as an issue..
Gingerbread Corporate directory
Could someone say if corporate directory is implemented in Android Gingerbread 2.3.3 ?

Need a dialer that IGNORES letters in the phone number

In my contact manager, I often include some descriptive text in the phone number field to differentiate one "Work" number from another.
For example, I have two "Work" numbers for Verizon. In the phone number field, after the actual number, I'll enter "Tech Supp" for one and "Billing" for the other. On my phone, it looks like:
Work: (800) 555-1212 Tech Supp
Work: (800) 555-1213 Billing
But dialers convert that text and dial it as numbers. Dialers I have tried will dial the above numbers as:
800555121283247877
80055512132455464
Is there a dialer that will ignore text that appears in the field with the phone number and/or simply dial the first ten digits??
Thanks.
Jace
I've never seen such a dialer, especially since some letters are actually used for things like a 'hard pause' and 'wait'.
There is a cleaner solution however, but it'll take a bit of work on your part.
If you use Google Contacts as your primary contact list (and I highly suggest you do for all sorts of reasons), you can actually change the text displayed next to any phone or email simply by clicking where it says Home/Work and selecting CUSTOM. Name it whatever you like and that label will carry over to your phone in the S3's default address book.
For example I have a few listed as:
Work - Direct (Line)
Work - Main (Company)
Note: I had an issue with a previous phone where not all the letters showed up so I tried to keep the names shorter by omitting the parts you see in ().
It works great however and it's quite easy to set up on a PC when on the Google contacts page. (I'm not sure if you can set custom on the phone directly).
Good luck
Thanks. I'd always heard that the characters for pauses and waits were "," and ";". but a little Googling reveals that "p" and "w" are used as well. You learn something every day, eh?
I use Microsoft Exchange for my contacts and sync w/ my phone because the contact list is shared with other people. Calendars too. I'll look into syncing with Google Contacts, but am a little leary of putting all that data in the cloud with reports of all the breaches occurring these days. Still, if Google Contacts can sync (two ways) w/ MS Exchange and with our phones (also two ways) so we are able to edit data on the phones and have it sync back to MS Exchange (through Google Contacts), that would be a workable solution.
Thanks again for the input.
DroidGnome said:
I've never seen such a dialer, especially since some letters are actually used for things like a 'hard pause' and 'wait'.
There is a cleaner solution however, but it'll take a bit of work on your part.
If you use Google Contacts as your primary contact list (and I highly suggest you do for all sorts of reasons), you can actually change the text displayed next to any phone or email simply by clicking where it says Home/Work and selecting CUSTOM. Name it whatever you like and that label will carry over to your phone in the S3's default address book.
For example I have a few listed as:
Work - Direct (Line)
Work - Main (Company)
Note: I had an issue with a previous phone where not all the letters showed up so I tried to keep the names shorter by omitting the parts you see in ().
It works great however and it's quite easy to set up on a PC when on the Google contacts page. (I'm not sure if you can set custom on the phone directly).
Good luck
Click to expand...
Click to collapse
And yes you can do the same thing from the phones contacts list.
_______________
Just Flash It !!!
I don't see how to edit the label from the phone itself, if that is what you were referring to, neither from the stock Contacts app, nor from Touchdown (which is what I currently have all my contacts in).
jrgreenman said:
I don't see how to edit the label from the phone itself, if that is what you were referring to, neither from the stock Contacts app, nor from Touchdown (which is what I currently have all my contacts in).
Click to expand...
Click to collapse
It was started above already
In the stock contacts app
Edit contact
Next to the number should be a label
Click it scroll down to custom and change it.
Sent from my SPH-L710 using Tapatalk 2
ZiggSVO said:
It was started above already
In the stock contacts app
Edit contact
Next to the number should be a label
Click it scroll down to custom and change it.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Aha!! Got it. Thanks!
jrgreenman
I see someone gave you a solution to your issue, you should edit your title to reflect that it's been fixed or something along that line, I jumped in to suggest that same solution!
elephant007 said:
jrgreenman
I see someone gave you a solution to your issue, you should edit your title to reflect that it's been fixed or something along that line, I jumped in to suggest that same solution!
Click to expand...
Click to collapse
While the solution may be workable, it is rather brute force to edit the 4000+ contacts I have. Is it acceptable to leave the thread open in the hope of a more elegant solution?
jrgreenman said:
While the solution may be workable, it is rather brute force to edit the 4000+ contacts I have. Is it acceptable to leave the thread open in the hope of a more elegant solution?
Click to expand...
Click to collapse
of course it is, you're the OP, it's your thread!
Wow that's a lot of contacts!
elephant007 said:
of course it is, you're the OP, it's your thread!
Wow that's a lot of contacts!
Click to expand...
Click to collapse
A lifetime's worth. And growing every day.
Thanks for the confirmation. Wasn't sure if I was on the edge of a forum rule or something.

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