T-Mobile UK, 24 month @ £10/month - free internet for only 18 months? - Desire General

I was just perusing my T-Mobile account when I noticed that the "Plan Summary" section was not exactly as I expected:
Code:
100Mins&100Text(24)10 £8.51
web'n'walk Plus ([b]18[/b]) Free [b]<--- 18?!?[/b]
Monthly charge total £8.51
I was suprised that the free web'n'walk plus was only marked as "18" where my contract is for 24 months. Searching google for "web'n'walk Plus (18)" suggests that I will only get free internet for 18 months of my contract...?
Did I miss some small print somewhere? I was pretty careful to read most of it, or did I miss something / screw up my order...?
Anyone else on this plan get the same report?
UPDATE: not to worry, this seems to be a quirk of T-Mobile's billing system. Just watch out for the extra charges in 18 months!
SGTDavePwnage said:
Just called t-mobile to ask about this for you.
They say that the maximum amount of time that their systems will allow them to put the W&WPlus onto your account is 18Months at a time, after this they will simply put another W&WPlus on your account.
They confirmed that should they accidentally not put it back onto your account in 18 months time, that you would be refunded for any data usage when you raise the issue
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Click to collapse

Could it possibly refer to the content lock?? This is aimed at those 18+
http://www.t-mobile.co.uk/help-and-advice/phone-support/content-lock/

Mine shows:
My price plan
Pay monthly 10 (24 months) £8.51
Additional services
Services you currently have:
Unlimited Text Booster Free
Capped Data Rate Free
Video Calling Free
Remove Content Lock Free
Internet Plus Monthly £4.25
24 Month Upgrade Flag Free
£5.00 Loyalty Free
Total Monthly cost exc VAT £12.76
So that would be £15/month VAT included.
What happened is that they Charged me £5 for the Internet Plus option on my first bill, and after I called them they gave me £5 back, and they added the £5.00 Loyalty, Additional service which evens it out (or so I was told).

Just called t-mobile to ask about this for you.
They say that the maximum amount of time that their systems will allow them to put the W&WPlus onto your account is 18Months at a time, after this they will simply put another W&WPlus on your account.
They confirmed that should they accidentally not put it back onto your account in 18 months time, that you would be refunded for any data usage when you raise the issue

SGTDavePwnage said:
Just called t-mobile to ask about this for you.
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Click to collapse
Oh wow... thanks! I was going to ring them myself this evening if nobody had an answer. I presume you're on the same contract type?
I'll update my OP with their response, save anyone else unnecessary worry.

Related

bite the bullet on tmobile

i am thinking about getting the touch pro2 but i am thinking how i could do this without data
so if i sign up for the phone and get the data and then 10 days later say the phone got stolen and put the sim card in a old motorola razr and tell them is this my replacement will that work? or are they going to still make pay for data service
i had att in the past and i was able to do that with them i don't know how understanding or lenient the tm csr's are.
if you tell them that it was stolen then they will block your imei. just call them and say you dont want the data plan. or get it for a short amount of time. then say that you have a different phone
Well you can buy the phone outright without a data plan but that could get expensive. I would just get it and then cancel the data plan later.
I went with Tmobile: 39.99 for 300 min + myfaves, 24.99 unlimited net + 400 msgs = I'm using Google Voice with this thing which brings me to unlimited mins/msgs if I ever go over. The internet plan is totally worth it. And it is the cheapest one out there.
radek_mazur said:
I went with Tmobile: 39.99 for 300 min + myfaves, 24.99 unlimited net + 400 msgs = I'm using Google Voice with this thing which brings me to unlimited mins/msgs if I ever go over. The internet plan is totally worth it. And it is the cheapest one out there.
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I thought the 24.99 plan no longer included msgs, was that grandfathered?
There is a unlimited msg + data for 34.99 together I know that but I never heard of the 24.99 internet coming with 400 messages. I guess it wouldn't matter for me because I use more then 400 messages a month.
there used to be a plan with messages but it was removed so u only have it if grandfathered in.
jim_0068 said:
there used to be a plan with messages but it was removed so u only have it if grandfathered in.
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Click to collapse
correct
they stopped that plan about 3 months ago
and to the OP, in regards of taking off the data plan later on, you cant do it. its a requirement in purchasing the phone and cannot be removed without an early termination fee. T-mobile can see what phone you are using, when was the last day you used it, and your IMEI, so reporting it stolen will not do you much good
??? you are getting an internet phone that costs $350 w/ a 2 year contract and can't afford $25 extra per month??? WHY bother? and please don't say to use the wifi, you can get a netbook for less and no contract. keep your razr.
25 dollars a month totals up to 1100 over the two year contract. MUCH more than the cost of the phone unlocked. And remember, some people DO have wifi most of the places that find themselves throughout their normal days. This means that should they happen to need 3G or EDGE or whatever cell connection is available to them, it behooves them more to pay the small fees for a momentary use than the monthly twenty-five dollars. Other people find themselves using internet wherever and whenever, thereby benefitting more from a data plan. But it's for different users and different routines/lifes. It is idiotic to judge someone just because they don't want to be forced into a data plan. Heck, there was an article in wmpowerusers or wmexperts from a guy who HAD a data plan, but HATED the fact that he was now obligated to get one. One of the points is why can't a user decide what is best for him or her? Why must they pay for things they might rarely or never use based on their personal habits? And if you HAVE to have that kind of plan, then why is the phone going for so much subsidized?
And as has been stated many times, the phone isn't just about internet, it will not magically stop working if you don't have internet access. It has MANY functions and I personally want it for the whole kitten caboodle (with the exception of 3G as it is currently not an option for me), not for just one function.
rbw411 said:
??? you are getting an internet phone that costs $350 w/ a 2 year contract and can't afford $25 extra per month??? WHY bother? and please don't say to use the wifi, you can get a netbook for less and no contract. keep your razr.
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Ah yes, the voice of reason. Why would anyone not want a netbook that weighs ~2lbs, is approx 3-5x the size of the TP2, does not necessarily come with a touchscreen, for which they don't make a belt clip, but still has a resolution that isn't much better than a TP2, with even lower battery life (unless you separately order a nine cell battery that weighs almost as much as the netbook itself) and only slightly more portability than a regular laptop? I mean that's a perfectly reasonable TP2 alternative.
Does anyone actually remember when we used PDAs? Smartphones are not just internet phones. For those who use the internet on it, do you really need 24/7 uninterrupted access? If you do, can you even begin to imagine another consumer who might not have your exact needs/usage pattern, or for whom that kind of connectivity isn't worth an extra $300 a year (you can get the TMo version for ~$500 no commitment, meaning 2yr price only saves you $150 and extra data costs you an extra $600)? Can you imagine a consumer with more offline needs than online, one who is only out out of wifi range for minutes a day, and during those minutes, doesn't really care about data access?
Do what you need to do for yourself, but keep your self-righteous lectures to yourself when you don't have a fraking clue what you're talking about. Not everyone is exactly like you.
have you considered waiting til 9/3 for the release on sprint? much cheaper data plan, and im pretty sure the cdma phone has an audio jack, nice little bonus
letstalk.com
needless to say that you can get it for 199.99 with letstalk.com. and still have to have the same data plan as if you went with tmob directly.
so you save yourself the extra 150. which in 6months equals that same 150 for internet usage during your first 6months that is required to have until your obligation is over to have so you wont be penalized under letstalk.con restrictions. so you break out even. with the difference that you get the 6months of internet plan totaling the same if you paid their 350 price.
but i am hoping att will get it. waiting to see. in the meantime i will play with my new (older) BA and hopefuly the exec
by the time my contract is over and if att gets it i will stick with them for the reason of granfathered plans.
you could just buy it off craigslist for $350-$450, depending on your local market. no data required
Or you could just buy the phone at full price $550 which doesn't require Data.
i'm glad i got grandfathered in on my old 19.99 unlimited internet plan but alas no free mobile to mobile with my old myfaves plan
Newegg.com has the TMO TP2 for $199 w/ new 2 yr contract and does not appear to be requiring a data plan with the purchase.
S
There is another solution, but only if you have a family plan.
1.) Buy the phone using promo code "Windows Mobile" through T-Mobile (found HERE)
2.) Add an additional line and get the TP2 for the discounted price
3.) Add the data plan to keep T-Mobile's panties unknotted
4.) Keep the phone for 3 weeks
5.) Call back after day 21 and tell them you do not want the line anymore.
6.) Pay the early termination fee ($200).
7.) Keep the TP2.
The phone itself normally costs $349.99 with a 2 year contract. With the promo code, you get it for $149.99 + $200 term fee = $349.99. Of course, the additional data plan will be prorated for those 21 days of "usage" which comes out to be around $17, but in the end you still have the phone and you can dump any T-Mobile SIM right in.
This is the BEST solution if you are one of the fortunate few who still have the T-zones service... which WILL do 3G! I've tested it on my friend's SIM card who still has T-Zones. I just hope he doesn't get any extra charges lol.

mobilephonesdirect - tmbobile data usage ???

Not sure if anyone can help .....
I'm looking at a £25 per month, 18 month contract (300 mins, unlimited texts) and unlimited data.
Sounds goods.
But, my main concern is the data. I've spoken to them this evening and they assure me that as it is an Android device that it will have the standard tmobile 3gb fair usage allowance.
I'm concerned that, despite what they say, that it will default to the standard non-Android 1gb fair usage policy as they are effectively selling it as a non-standard deal ?
Am I being over cautious ??!?!?
can anyone advise (please) ?
I dunno the answer but how much are the charging for the phone?
If you go direct through T-Mobile you get 3 gig of data but through other sites its only 1 gig.
the phone is free, £3.99 delivery.
Try phoning T-Mobile up, go for the 18 month £25 plan, 600 mins, 500 texts, 3gb internet, flexible booster (unlim texts or something else) and tell them that the same deal is online with a free phone.
If it doesn't work hang up and try again. Eventually it either will work or you'll be able to get a reduction in the handset price.
I got mine on launch day with T-Mobile 300 mins/texts 3 gig data usage and unlimited landlines, got them to wave the cost of the phone so got it free on £25 a month for 24 months.
simondavo said:
Not sure if anyone can help .....
I'm looking at a £25 per month, 18 month contract (300 mins, unlimited texts) and unlimited data.
Sounds goods.
But, my main concern is the data. I've spoken to them this evening and they assure me that as it is an Android device that it will have the standard tmobile 3gb fair usage allowance.
I'm concerned that, despite what they say, that it will default to the standard non-Android 1gb fair usage policy as they are effectively selling it as a non-standard deal ?
Am I being over cautious ??!?!?
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Click to collapse
Hi, What I would do is get the £15 a month , 300 mins, unlimited texts and internet. It will cost £130 for the phone - totaling £490.
Then you get £40 cashback - which is therefore the same cost as your phone. And for 6 extra months so if you wanted to change it after £18 months it would still be the same cost
And no you are not being over cautious
Just to clarify this for people:
I've been trying to figure out why my HSDPA data speed was so slow (looked like throttled to ~350kbps d/l speed).
It appears that buying via MPD and T-Mobile with "unlimited" data (at least on the £25/month tariff I chose) you are only put on the standard 1Gb FUP data plan. This also has speed restrictions (which I read about elsewhere - and is definitely true since I've experienced it first-hand).
I was under no impression from MPD that I was getting only 1Gb, and it was never mentioned anywhere - all the literature on the web re: Android phones and T-Mobile UK imply we all should be on the 3Gb - which also included no speed throttle.
I just called T-Mobile and made the case - they first tried to get me to pay an extra £5 a month to be put onto the 3Gb, but I persisted mentioning that ANY Android phone bought now with a T-Mobile contract should be on the 3Gb FUP product.
After a bit of to-ing and fro-ing they agreed and changed me over instantly. I also got to choose a free booster since the 3Gb one is included in the plan...
Stick to your guns and you should get a result - don't let them try to make you pay for it - it's MPD's fault for not making it clear, and I argued that since my contract is with T-Mob and not them I should be on the same product as anyone who bought with T-Mobile direct...
simondavo said:
Not sure if anyone can help .....
I'm looking at a £25 per month, 18 month contract (300 mins, unlimited texts) and unlimited data.
Sounds goods.
But, my main concern is the data. I've spoken to them this evening and they assure me that as it is an Android device that it will have the standard tmobile 3gb fair usage allowance.
I'm concerned that, despite what they say, that it will default to the standard non-Android 1gb fair usage policy as they are effectively selling it as a non-standard deal ?
Am I being over cautious ??!?!?
Click to expand...
Click to collapse
get the one from mobilephonesdirect its unlocked and u will get updates first
and
T-mobile cant do anything since its advertised as ultd so have fun remember its fair usage they cant chage u anything extra if u go over
I also purchased via MPD.
At the time of ordering, I tried to get an answer from MPD on what TMobile FUP I would get, they assured me that I'd get 3gnarled, although I was not convinced.
When connected, I checked with TMobile and confirmed that I had my flexible booster setup to use the unlimited internet with 1gb FUP.
Didn't really think much of it until today.
Just spoken to the Loyalty Team and argued my case. They have now upgraded me to use the 3gb FUP and allowed me to use my flexible booster for something else.
Also, speedtest app is now returning an average download speed of 1900 kbps rather than 350 kbps.
Very happy !!!
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Excellent! Mine jumped (in a poor signal area - only 1-2 bars) from 350kbps to @1.5Mbps which is pretty good. Will check when I'm in London at work tomorrow - I reckon it should be even higher.
MPD have been a bit shoddy up until now what with the stock problems and non-registration of SIMs (I had to register mine myself since I'd been waiting a number of days for MPD to do anything about it).
Has anyone had anything in writing from MPD saying that they would definitely be on the 3Gb FUP? I can't find any mention of it on their site...(actually, I can't find anything about *any* FUP on T-Mobile plans).
Since it's not mentioned by MPD that the "unlimited mobile internet" is an add-on, I think it's perfectly safe to assume it's "included" with the plan which in T-Mobile's language means that it's 3Gb straight away for Android devices.
I can't see how T-Mobile can argue any other way when anyone buying direct gets the 3Gb without even asking for it...the contracts are almost (and in some cases) exactly the same amount...
Does it matter?
I got one from MPD yesterday, read this message and called TMobile who say
a) the allowance is for all intents and purposes the same, eg 1gb or 3gb, they don't count it unless you overshoot it dramatically
b) no throttling is applied, any issues experienced are with the quality of the connection
Are both these points correct?
Should I persist complain? I agree nothing was said about this in any of MPD's literature.
Beware MPD
I too have had problems with MPD. They have sent the wrong memory card. Their customer service is terrible. The £25 contract with 300 mins and 300 texts turns out the internet is restricted to 356kbps as the sim was registered to a Nokia phone?
Contacted T-Mobile as others did and got the flexible booster switched to texts. But to get HSDPA speed I had to have the unlimited internet booster added for £5. Argued to case that I should have the speed but the would not budge. Threaten to leave and they offered me 3 months free then £5 a month for last 15 months. So can complain too much as the Phone was free from MPD, whereas it £157 for T-Mobile on the same contract.
al89nut said:
Does it matter?
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Depends on if you plan on using your phone for what it's intended, and wish to get nearer to the cell connectivity speeds it's capable of supporting...I wouldn't want to be stuck with an expensive piece of hardware and only being able to use a fraction of its capacity in terms of download speeds...going from ~350kbps to only 1.5Mbps is a more than four-fold increase...
al89nut said:
a) the allowance is for all intents and purposes the same, eg 1gb or 3gb, they don't count it unless you overshoot it dramatically
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This is likely the case - 1Gb is a fair bit, but it's not impossible to go over it if you're using the phone intensively without a WiFi connection (things like downloading multiple podcasts with Google Listen - lots of Maps, e-mail and YouTube usage etc.)
al89nut said:
b) no throttling is applied, any issues experienced are with the quality of the connection
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Click to collapse
This is a fallacy. T-Mobile will tell you there is no speed restriction each time you speak to them, and say the connections are contended (which *is* true) but there clearly is massive throttling for regular Web 'n Walk (1Gb) users - look at this thread for more evidence from others outside this forum.
As others have attested, as soon as they apply the Web 'n Walk Plus (3Gb) and remove the "unlimited internet flexible booster" which is what MPD customers seem to have all received, if you are already in an HSDPA area after a phone reboot your speed WILL increase immediately. There are no coincidences here!
al89nut said:
Should I persist complain? I agree nothing was said about this in any of MPD's literature.
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I certainly did, and would urge others to - I might have to do it again soon since my wife may order a Desire on the same deal...I prefer to have an unlocked unbranded handset, going through T-Mobile direct (despite the fact you'd have to haggle to get the same deal as on MPD) doesn't guarantee an unlocked/unbranded phone.
claptnei said:
The £25 contract with 300 mins and 300 texts turns out the internet is restricted to 356kbps as the sim was registered to a Nokia phone?
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Click to collapse
I was also told that my "new" SIM bundled with the MPD order had been previously registered to another user...the connections team sorted it in a flash, however...
claptnei said:
Argued to case that I should have the speed but the would not budge.
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That doesn't sound correct. I would have pushed further - they are wrong, not you. Argue that it had been incorrectly provisioned when the connection was set up, and as per the standard T-Mobile FUP (quote it from the website to them), users starting new contracts with new Android devices at the same time are obliged to be on the 3Gb Web 'n Walk Plus bundle...
claptnei said:
I too have had problems with MPD. They have sent the wrong memory card. Their customer service is terrible. The £25 contract with 300 mins and 300 texts turns out the internet is restricted to 356kbps as the sim was registered to a Nokia phone?
Contacted T-Mobile as others did and got the flexible booster switched to texts. But to get HSDPA speed I had to have the unlimited internet booster added for £5. Argued to case that I should have the speed but the would not budge. Threaten to leave and they offered me 3 months free then £5 a month for last 15 months. So can complain too much as the Phone was free from MPD, whereas it £157 for T-Mobile on the same contract.
Click to expand...
Click to collapse
I was lead to believe that the internet was a part of this contract and nothing to do with the flexible boosters.
I received my phone last Tuesday, does anyone know if today would count as part of my 7 days cooling off period or would that have ended yesterday?
edit: i would as its 7 working days.
TH1882FC said:
I was lead to believe that the internet was a part of this contract and nothing to do with the flexible boosters.
I received my phone last Tuesday, does anyone know if today would count as part of my 7 days cooling off period or would that have ended yesterday?
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your 7 days should end on Thursday's end of business day.
7 days cooling period are working days, it start the next working day when you received the phone and they do not count weekend. This is what I was inform when I replaced my Desire.
blackfox888 said:
your 7 days should end on Thursday's end of business day.
7 days cooling period are working days, it start the next working day when you received the phone and they do not count weekend. This is what I was inform when I replaced my Desire.
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cheers, i know MPD say you have 14 days but thats with everything in its original packaging etc so want to make sure they dont try and wriggle out using that as an excuse.
Phoned TMobile again.
Phone was registered as a Nokia
They say the price plan is between me and MPD aka Go Away
They say that 3gb and 1gb amounts to no practical difference
They say that a 1gb d/l limit has no throttling back compared to 3gb
(is the throttling just on H?)
So, do I try to take the phone back to MPD and pay the extra £45? What's their return policy and do I have to factory set the phone to erase data, etc?
What would Old Hands here do?
I bought a desire through MPD and my bill says I have an "Internet Booster (FB)" package applied (for free).
Before I call up T-Mobile can someone just confirm to me that...
1) This is incorrect
2) What I should have is 'web&walk plus'
3) 'web&walk plus' is the only way to get HSPDA connectivity?
Have many people been successful in getting their account corrected? Or am I fighting a losing battle before I start!?

[Q] Anyone on Vodafone in the UK ? Mobile internet charges ...

due to the desire being a fairly internet connected phone, i thought i'd try and use it as such only to fall foul of vodafone's rather poor 500mb "unlimited" mobile internet limit.
i've notice the following on their website :
http://forum.vodafone.co.uk/forum-53/announcement-137-updated-mobile-internet-charging/
has anyone managed to change to the new "premium" price plan and does it mean that my contract will be reset in any way or does it mean that i can use my desire for what it was designed for ?
mrdo said:
due to the desire being a fairly internet connected phone, i thought i'd try and use it as such only to fall foul of vodafone's rather poor 500mb "unlimited" mobile internet limit.
i've notice the following on their website :
http://forum.vodafone.co.uk/forum-53/announcement-137-updated-mobile-internet-charging/
has anyone managed to change to the new "premium" price plan and does it mean that my contract will be reset in any way or does it mean that i can use my desire for what it was designed for ?
Click to expand...
Click to collapse
Hi, I think you mean 500MB (Megabyte) not 500mb (megabit)
And to be honest unless your on youtube or watching porn 24/7 500MB is plenty for daily use on a phone!
Edit: And as far as i'm aware the 500MB is more of a "fair usage policy" than a restriction,
Meaning if you do go over (unless it's by alot) then you won't get charged!
But if you go over on a regular basis then i believe it's £5 for every other 500MB.
rob81h said:
Hi, I think you mean 500MB (Megabyte) not 500mb (megabit)
And to be honest unless your on youtube or watching porn 24/7 500MB is plenty for daily use on a phone!
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500MB is woefully inadequate for a phone like the Desire - I'm a relatively heavy user and will always go well over 500MB (mostly for email/web with no streaming video).
My brother, who doesn't use his phone internet much at all, consumes close to 500MB every month. It seems to me that a 500MB allowance is really only for very light users.
IMHO, the only UK carrier with a decent data allowance for Android phones is T-Mobile, which give you 3GB.
Regards,
Dave
Without any streaming video just 4 websites including this one and market app/updates I have since 13 august used 423.4mb.
The limit is too low and is a monthly not daily limit.
Sam
I'm on vodafone and use roughly 700mb a month on my desire - I've never as yet had a warning or charge for my data usage.
One annoying thing about vodafone is their online account checker doesn't even tell you what your data limit is! So I'm not sure that i'm on a 500mb limit (though i was certainly led to believe it would be when i took out the contract)
Dial 44555 and Vodafone will send you a txt with how much of your allowance you've used. In the UK anyway.
Sent from my HTC Desire using XDA App
I called voda to complain as my wife just took a desire out on contract with them and get 1gb & also there tarrifs online now say the desire comes with 1gb of data,
took 2 min on the phone and they upped mine from 500mb to 1gb at no extra cost.
Sent from my HTC Desire using XDA App
rob81h said:
Hi, I think you mean 500MB (Megabyte) not 500mb (megabit)
Click to expand...
Click to collapse
apologies and yes, the limit is a monthly limit rather than a daily limit.
i will try and call vodafone to get my limit upped to 1GB. it's rather disappointing to pay so much for a phone and then not be able to use it properly. i'm not hammering the thing, i just like to be kept up to date ...
i went with vodafone because they were the only network to offer good reception at my home and work but the upgrade to froyo has meant that my connection at home has all but disappeared. :-( perhaps i should have gone with tmobile. or at this rate, it might be cheaper to move house.
I have 3G watchdog installed, and also i use the mobile data settings widget on my front screen, when its not in use i turn it off. when i want it i turn it on. This has greatly improved my battery life too. i only use about 125mb a month now too and thats going on all the sites i normally and downloading off the market.
From that post I understood 2 things.
1.one is that if you got a desire price plan you are eligible to update to 1gb allowance at no extra cost or extra months
2.if you can prove them that by this change in charge you will have to pay more than 10% of what you had to pay before you can send them a written notice and you can brake your contract without any penalty. 10% is if you are paying 30 pounds per month and you have to pay this extra 5 pounds = 35 pounds per month then you go over the 10% and you can send them a letter to brake your contract (but only after you receive a text message saying that you are close to them limit and they have to accept your letter as justified.
it is not clear but i can assume that if you go over 1gb after 1/10 then you automatically pay 5 pounds and also it is not clear if you decide to brake your contract if you keep the desire but i guess you keep it.
what do you think? Did I get it right?
PS: personally i have my phone auto updating facebook email etc, i use it for skype, msn, browsing and some youtube and i am always around 1gb. So i can be happy with the 1gb limit.
fotisp88 said:
From that post I understood 2 things.
1.one is that if you got a desire price plan you are eligible to update to 1gb allowance at no extra cost or extra months
2.if you can prove them that by this change in charge you will have to pay more than 10% of what you had to pay before you can send them a written notice and you can brake your contract without any penalty. 10% is if you are paying 30 pounds per month and you have to pay this extra 5 pounds = 35 pounds per month then you go over the 10% and you can send them a letter to brake your contract (but only after you receive a text message saying that you are close to them limit and they have to accept your letter as justified.
it is not clear but i can assume that if you go over 1gb after 1/10 then you automatically pay 5 pounds and also it is not clear if you decide to brake your contract if you keep the desire but i guess you keep it.
what do you think? Did I get it right?
PS: personally i have my phone auto updating facebook email etc, i use it for skype, msn, browsing and some youtube and i am always around 1gb. So i can be happy with the 1gb limit.
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Click to collapse
that sounds about right to me but it's still very confusing.
from what i understand, if you went slightly over your 500MB limit before they'd probably have done nothing about it.
now they will automatically bill you an extra £5. i'm assuming that this also applies to your 1GB limit too :-(
I think the term that vodafone are refering to is:
b You may end this agreement by writing to us if:
# we increase your charges in the UK which have the effect of increasing your total call and usage charges (based on your usage in the previous month) by more than 10% and you write to us before the increase applies;
and to answer another question:
d When this agreement comes to an end:
* we will disconnect your mobile equipment from the network (you may keep the mobile equipment);
* You will not have to pay us any more for the mobile equipment or any of the other cancelled services.
rob81h said:
Edit: And as far as i'm aware the 500MB is more of a "fair usage policy" than a restriction,
Meaning if you do go over (unless it's by alot) then you won't get charged!
But if you go over on a regular basis then i believe it's £5 for every other 500MB.
Click to expand...
Click to collapse
Well, a few days ago Vodafone sent me a text that said:
To let you know you're nearly at the end of your monthly data allowance of 500Mb. If you need to use additional data there will be a charge of £5 including VAT per 500Mb, however we wont start charging you until 1 October 2010
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Reading from that, if you go over by 1 megabyte you will be charged an extra £5.
IMO it should state "500Mb of data" on the plan, not unlimited. I agree with other comments above that this isn't enough. A little bit of web browsing every day on the train soon racks it all up.
i remember the day they called me because i told them i will end my contract (my previous one) and i was thinking of making a contract with t mobile (it was the best deal then) and the guy on the phone make me a match at everything except the internet which he called "unlimited internet with a fair usage of 500MB"(also t mobile was giving a free boldon i think). And i did ask what happens next if you use more than that and the answer was "nothing but if you keep doing that for some months you will probably get a call advising you to change plan".
And now vodafone is about to start charging us. Even the 1GB limit is the 1/3 of the 3GB limit T mobile has.
I am very happy with vodafone in customer service but if I need to pay extra 5 pounds for just another 500MB then I wont keep that contract.
We are in 2010 and mobile internet is a must I am not going to stop using my phone because vodafone is going to charge me. My desire replaced my laptop and I am very happy with that vodafone is not going to tell us how much we are allowed to use our phone.
Just do the maths even on a 50 pounds per month contract an extra 5 pounds is 10% so you are allowed to end your contract and keep the Desire. If you want you can make a new contract and get a new desire or anything else you like! or just make a very cheap sim only contract for your desire with a provider that doesn't care if you like using internet facebook youtube etc so much!

Change to Everything Shared Data 1500 mins?

Sprint change my plan without telling me. So instead of getting a discount on $130 now its only a discount on $110....which means I'm paying an extra 5 bucks more per month now. Can they do this?
Sent from my SPH-D700 using Tapatalk
I'd say no but a little more info would probably help.
We've been customers for about 14 months and mine is unchanged as of my last bill:
Shared Plan
Everything Data - 1500 Shared Anytime Minutes Included $129.99
Employee Discount Sprint 25% -$32.50
Sprint changed my plan as well = I only get the Company Discount on MY line , so it's 110.00 ( minus 22 % company discount ) , 19.99 + 10.00 on my 2 other lines
Yeah this change has been coming for awhile. Doubt you will find it on here, but I think I read about it on phonedog.com
Sent from my SPH-D700 using XDA App
Yes Sprint can and will do this, and has done this in the past.
From my reading, it is not enough to get out w/o an ETF, as it seems somewhere int he fine print, Sprint is authorized to do this sort of thing.
nothing changed about the plan besiddes the way they calculate the discount.
this thread explains in more detail.
http://forum.xda-developers.com/showthread.php?t=1459640
Just wanted to point this out regarding discounts. If this has been posted already, I apologize:
http://forum.xda-developers.com/showthread.php?t=1459640
Long story short, Sprint is changing the discount and/or have changed it whereas the discount only applies to the first phone on he family plan. Therefore, you now will have to pay the 19.99 for the second phone. But they mark it down to like 2.99 or something like that.
But anyway, this move will allow you to get out of your contract and have the ETF waived. You have to contact them within 30 days after the change. I currently have 5 lines, 1 for my wife, 1 for me and the other 3 for our daughters. I contacted Sprint last month to cancel my daughters lines because we're getting them prepaid phones.
Im quite sure what you're seeing on your bill is probably a result of this new change.
---------- Post added at 10:07 AM ---------- Previous post was at 10:02 AM ----------
DCRocks said:
Yes Sprint can and will do this, and has done this in the past.
From my reading, it is not enough to get out w/o an ETF, as it seems somewhere int he fine print, Sprint is authorized to do this sort of thing.
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This will allow you to get of your contract and have the etf waived. However, you only have until your next billing cycle to contact them and let them know.
Also when I called them, they spoke to me about the rates of other carriers etc. But in the end, I asked them can I cancel my lines and have the etf waived...and their response was, "Yes...you can."
Also read the link in my other post that I just made. I believe some members, instead of canceling their service..opted to have their account credit for x amount of time.
So just call them and see what they say. This change was mentioned on the January bill that's due due this month. So if your bill is generated on July 19, you still have time.
**I spoke to Retentions department, if that matters**
austin420 said:
nothing changed about the plan besides the way they calculate the discount.
this thread explains in more detail.
http://forum.xda-developers.com/showthread.php?t=1459640
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plmiller0905 said:
Just wanted to point this out regarding discounts. If this has been posted already, I apologize:
http://forum.xda-developers.com/showthread.php?t=1459640
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it was posted in literally the post right before yours...
Here is another running thread about this and who is getting deals/credits/contract fulfillment, etc due to this change to terms of service:
http://slickdeals.net/f/3839688-SPRINT-Changing-T-C-again-Feb-2012-Get-out-of-Contract-ETF-free
For those of you with Family or Corporate Share Plans... Say you are paying a base rate of 129.99 (with a 25% or 32.50 off) It will affect your account. Line 1 will be charged $110.00 and all the other lines will be charged $19.99. You will get the 25% discount on $110.00 instead of $129.99 so your bill will increase $5.00 in February.
"ETF waivers granted for:
1) Customers requesting to disconnect within 30 days of receiving their first invoice showing an increase because of this change. As a courtesy, Sprint allows up to 45 days from bill date, so final eligibility date is 4/15/2012 for customers with 2/28 bill end date.
2) After official notification and before first bill with change.
Lines on individual plans on the same account are not eligible for ETF waiver. Customers with no bill increase, only a change in invoice display, are not eligible for ETF waiver.
For new customers activated on share plan and wishing to cancel because of this change, 14-day return policy is extended to 30 days and the phones must be returned.
MAKE SURE you have alternative ready when you call in case you actually need to leave Sprint!!
Those who are successful please post with your results - are you being noted as:
1) 'CONTRACT FULFILLED'
2) You have to leave by certain date
3) ETF credit back to you when you leave

T-Mobile Data Plan Free Upgrade

Hey everyone,
Thought I will pass along some good news, maybe someone else can benefit as well. This is related to the post paid service with t-mobile. I am not sure if it is a great deal, but passing it along either way.
Background:
I had recently purchased a T-mobile prepaid sim card via Walmart. This has unlimited data (5Gb limit) and unlimited text and 100 mins talk time for $30/month. So you do have to recharge it for $30 min per month to keep the unlimited part. Benefit is I can make all the calls I want through grooveip or any other ip services which uses the data and not the minutes. I called the customer service to ask if they have the tmobile to tmobile free calls on the pre-paid plan. This was their general customer service line and I asked them to transfer me to the prepaid department. Before they transferred me over, they asked if its ok to check my account. Usually this is when they pitch additional data or services to sign you up for more, either way I was stuck in traffic and I thought why not. I am glad that I said yes now.
Free part:
The rep checked and said since I have been a loyal customer (this was his words, been with them for 9+ years now) I am eligible for some upgrades on my account (i have 5 lines, 1000 min, unlimited text and 3 lines with data). I had 5Gb with tethering on my line for $30, this was upgraded to 9Gb with 9Gb tethering for the same price. Another line had 2Gb for $10, this was upgraded to truly unlimited for the same price. The third line had 200Mb for $5, this was upgraded to 5Gb for the same price. I didn't ask him why mine was $30 and not less because I didn't want to sound greedy and also assumed it was because I have tethering. Either way, I am happy camper. This along with the free 1.2 Gb data for tablet that i recently signed up for makes me more than happy.
Try your luck folks. I believe this offer is tied to the loyalty program and their "bridge to value" plan deals. :laugh::laugh::laugh:
DesperateScorpion said:
Hey everyone,
Thought I will pass along some good news, maybe someone else can benefit as well. This is related to the post paid service with t-mobile. I am not sure if it is a great deal, but passing it along either way.
Background:
I had recently purchased a T-mobile prepaid sim card via Walmart. This has unlimited data (5Gb limit) and unlimited text and 100 mins talk time for $30/month. So you do have to recharge it for $30 min per month to keep the unlimited part. Benefit is I can make all the calls I want through grooveip or any other ip services which uses the data and not the minutes. I called the customer service to ask if they have the tmobile to tmobile free calls on the pre-paid plan. This was their general customer service line and I asked them to transfer me to the prepaid department. Before they transferred me over, they asked if its ok to check my account. Usually this is when they pitch additional data or services to sign you up for more, either way I was stuck in traffic and I thought why not. I am glad that I said yes now.
Free part:
The rep checked and said since I have been a loyal customer (this was his words, been with them for 9+ years now) I am eligible for some upgrades on my account (i have 5 lines, 1000 min, unlimited text and 3 lines with data). I had 5Gb with tethering on my line for $30, this was upgraded to 9Gb with 9Gb tethering for the same price. Another line had 2Gb for $10, this was upgraded to truly unlimited for the same price. The third line had 200Mb for $5, this was upgraded to 5Gb for the same price. I didn't ask him why mine was $30 and not less because I didn't want to sound greedy and also assumed it was because I have tethering. Either way, I am happy camper. This along with the free 1.2 Gb data for tablet that i recently signed up for makes me more than happy.
Try your luck folks. I believe this offer is tied to the loyalty program and their "bridge to value" plan deals. :laugh::laugh::laugh:
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I'm confused, why did you buy a prepaid sim if you have 5 lines and what does one account have to do with the other? The only plains offered now are Simple Choice plans so I'm thinking that's what you have now.
tony yayo said:
I'm confused, why did you buy a prepaid sim if you have 5 lines and what does one account have to do with the other? The only plains offered now are Simple Choice plans so I'm thinking that's what you have now.
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Yes, I can explain. Like I said before, I am not sure if this is a big deal. It was for me and I am hoping others who are in the same page like me can maybe call and get the benefits. It gave me more data for no additional money. I constantly see posts regarding mods for tethering and removing tethering cap etc., thought this way they can just get the feature with no additional money and avoid all the hassle with bypassing the system.
Tmobile does not allow more than 5 lines on one account like other providers. This prevents me from adding another line to my account and get all the grandfathered benefits I am getting. I am paying about $140 including tax with 5 lines and all the features mentioned earlier. The cheapest plan I could find under post-paid is their simple choice for $50+tax with 1Gb data. Data and text is more important for me as I am giving this to my family member who doesn't need a lot of talk time (yes, teen). To get a 5Gb data plan, Ill be paying $70+tax. Now you know why I got the pre-paid option from Walmart. This will give 5Gb data and unlimited text and 100 min talk for just $30, this is final amount which includes tax. Almost $40+ cheaper than the equivalent.
I got the benefits because my plan is grandfathered and not the simple choice. Those who are grandfathered and not willing to move are categorized as "bridge to value" plan. This way I get the benefits from both.
You basically used to have either the value family plan with 1000 mins, or Classic 1000 min plan and with those plans it makes it cheaper for you to do upgrades on an equipment installment plan (EIP) and used your savings in switching plans to upgrade your services good deal for you because you pay the same, and good for him because he just got commission on the change over. As far as the 1.2 GB of free data on your tablet its free until January 2nd of 2015, and after that it's $10 after your $10 discount for having a post paid line with T-Mobile. If you want to stay free after January 2nd you would want to switch to the free 200mb plan.
Sent from my SM-N900T using XDA Premium 4 mobile app
thanks for the info
ihidbehindmusic said:
You basically used to have either the value family plan with 1000 mins, or Classic 1000 min plan and with those plans it makes it cheaper for you to do upgrades on an equipment installment plan (EIP) and used your savings in switching plans to upgrade your services good deal for you because you pay the same, and good for him because he just got commission on the change over. As far as the 1.2 GB of free data on your tablet its free until January 2nd of 2015, and after that it's $10 after your $10 discount for having a post paid line with T-Mobile. If you want to stay free after January 2nd you would want to switch to the free 200mb plan.
Sent from my SM-N900T using XDA Premium 4 mobile app
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Thanks for the info

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