Develop Bugs

Bluetooth Stereo Headset Problem

Hi all
As this is my first post I just want to say a big thankyou for all the contributers to this site, awesome information and keep up the good work.
I have been running Black Majik on my M3100 for a week or so now and have been really impressed. the only slightly annoying problem I have is with my BT Stereo headset (HTC BH S100) which I have had only a couple of days.
Listening to music and controlling the media player(s) (Audio Manager and WMP) is fine, the problem I get is answering/initiating calls from the headset. After a reboot of the phone, the headset works OK for both music and calls, but after turning the headset off/on, the call handling functions don't work although wireless stereo does - its as though the phone loses the headset profile but not wireless stero. Stopping/Starting the BT stack from comm manger seems to reinstate the headset functions but this is frustrating!
I have searched multiple forums but have not found anything of use yet!!
Does anyone have any ideas
Thanks in advance
M.

+1
same problem

please help us

Up ... Same WM6 version, same problem ... with a Nokia BT Headset, and a Sony Ericsson too ...
Thank you.

guess i have a worse problem then. cant hear my phone ring from my BT HS. not that ive tried to figure it out. i can live without listening to music. but it would be interesting to know how everyone is able to hear their phone ring from their headsets. im thinking its because of my headset. i have a moto hs810. does anybody concur?

merlynuk said:
Hi all
........
After a reboot of the phone, the headset works OK for both music and calls, but after turning the headset off/on, the call handling functions don't work although wireless stereo does - its as though the phone loses the headset profile but not wireless stero. Stopping/Starting the BT stack from comm manger seems to reinstate the headset functions but this is frustrating!
..........
M.
Click to expand...
Click to collapse
I have the same problem and I've tried a P3600 and kaiser and the same problem.
As merlynuk wrote the problem seem that the HD lose a free hand function of it profile and only a reset and sometime a pairng od device solve it.
It's for me important to use this function in car or call a voice command but the MTB button seem not work.
bought this HD because belived it would be perfect with a HTC PDA but it's not really.
Do you have some suggestion ?
Do you believe it's better to sell this HD and to buy another ?
Someone know a HD device thet work perfectly as free hand and function as a call, a start a vocal command etc etc work fine ?
Regards
aladino

got the same problem: bought the HTC BH S100 after my touch cruise cause I thought to have no problem with vocal commands, but it doesn't work. music, player control, phone and pairing are perfect but no vocal dialling..
how can we solve this??

Bluetooth car-kit: hands-free and stereo audio

I have been using the Touch Pro 2 for a little while now, and I must say: no regret at all that I've bought it.
But the reason I post here is because I'm having a problem with my car-kit and the Touch Pro 2 when they are connected through bluetooth.
First of all, some data about the car-kit
Car stereo: JVC KD-BT22
Bluetooth functions: handsfree calling and Bluetooth Audio Streaming
Bluetooth version: 1.2 certified
Profile: HFP 1.5, OPP 1.1, A2DP 1.2, AVRCP 1.3
The situation:
When I pair the devices I can check two options:
1) Handsfree
2) Stereo Audio
This should be fine, but the problem comes next:
- When I both check handsfree and stereo audio, I don't get any streaming audio (I just hear about one second the song which is playing at the phone), if I call or get called nothing hapenned except the display of the phone showing the caller. The car-kit just keeps playing (for example) the CD.
- When I uncheck the stereo audio, just connecting the handsfree everything works "fine" (some small problems, not mentionable).
- When I only connect stereo audio the same happens as described before: the song which is playing at the phone I hear about one second, and after that it's silenced (the song is still "going forward", but no sound, nor on the phone, nor on the car stereo).
I've tried different set-ups, searched the forums and didn't saw anyone with this problem/no sollution, so I hope someone could help me.
This happened with the Stock Rom and also the custom rom I'm using right now, no difference. When I connect a stereo headphone (from Nokia) through Bluetooh, everything works fine.

don't pair from the phone use your Radio to pair...i had the same problem with my Pioneer at first so i searched for the device from my stereo and it worked just fine and ...i hope this helps... and make sure your discovery is always on...take care!

Well, that in a case makes sense...
The carkit also connected to my phone when discovery was turn off. Seemed strange to me already. A little, maybe stupid, question: what do I need to swith off/turn off on the phone so the phone won't connect to the carkit, but that I have to let the carkit connect to the phone?

HTC aware
I have similar problems with the BT stack in the TP2, which is disappointing having migrated from a Snap. I e-mailed HTC who admit they are aware of BT problems with the TP2 and advised me to keep an eye on the support page for a fix.

apv245l said:
I have similar problems with the BT stack in the TP2, which is disappointing having migrated from a Snap. I e-mailed HTC who admit they are aware of BT problems with the TP2 and advised me to keep an eye on the support page for a fix.
Click to expand...
Click to collapse
I also tried mailing HTC about this problem. The reply wasn't so hopegiving
"We're sorry, but the carkit isn't compatible. Please fill out the form for our technical support team"... Summary: I've not been too lucky with this combination
Hope they might do something about it after all. Me just thinking that Bluetooth = Bluetooth, but it's more complicated than that.

I also have the same problem with JVC-KD-AVX2 streaming audio. couple of times i did manage to get it to work, but once the stereo is turned off and on, i lose the streaming again.
i called HTC and emailed them. one said my stereo is not compatible, but i did have it working kind of.
not sure what the problem is as the touch pro1 worked fine. also my friends N97 worked fine

did all of you use your stereo to search for your phone or your phone to search for your stereo... if u used your phone then try using the stereo to to look for your phone under the connections menu and it should work

nemo0405 said:
did all of you use your stereo to search for your phone or your phone to search for your stereo... if u used your phone then try using the stereo to to look for your phone under the connections menu and it should work
Click to expand...
Click to collapse
Sorry for my late reply.
I can't connect/pair the phone using the stereo, to bad.

Well, I have the Pioneer Stereo and what I discovered was you have to do it from the stereo. For some unknown reason it errors out from phone. Since that, I have no problems, further more it reads my text as well as incoming e-mails. Hope that help

DownNeverOut said:
Well, I have the Pioneer Stereo and what I discovered was you have to do it from the stereo. For some unknown reason it errors out from phone. Since that, I have no problems, further more it reads my text as well as incoming e-mails. Hope that help
Click to expand...
Click to collapse
Which Pioneer are you using? I'm using the F700, and for some reason it won't mute the radio when in a call. I haven't gotten time to mess around with it much though. Reading incoming texts would be great.

i bought a car kit MP3 player for my car. I paired it with my TP2 and enabled the "BT Audio" and "BT Handsfree". Outgoing calls work fine with no problems at all. But during incoming calls there is a problem. If the incoming call is from someone saved in my contacts, the BT carkit does not ring. If its from an unknown number (not saved in my contacts), it works perfectly. I tried all the tweaks and hacks in this forum but nothing worked. Anymore ideas.

nemo0405 said:
don't pair from the phone use your Radio to pair...i had the same problem with my Pioneer at first so i searched for the device from my stereo and it worked just fine and ...i hope this helps... and make sure your discovery is always on...take care!
Click to expand...
Click to collapse
x2, exact same problem with MY pioneer on 6.1 ... took me an hour to figure out how to pair it correctly, and it happened completely by accident out of frustration while I was pounding my fists into the horn haha. Now I know better...
set your phone to discoverable, then pair from the radio, confirm on the phone. good luck - Mark

qaliza said:
i bought a car kit MP3 player for my car. I paired it with my TP2 and enabled the "BT Audio" and "BT Handsfree". Outgoing calls work fine with no problems at all. But during incoming calls there is a problem. If the incoming call is from someone saved in my contacts, the BT carkit does not ring. If its from an unknown number (not saved in my contacts), it works perfectly. I tried all the tweaks and hacks in this forum but nothing worked. Anymore ideas.
Click to expand...
Click to collapse
The only thing I can think of is that maybe you have different ringtones set up for contacts and unknown contacts. Or your carkit is broken.
Hope this helps - Mark

qaliza said:
i bought a car kit MP3 player for my car. I paired it with my TP2 and enabled the "BT Audio" and "BT Handsfree". Outgoing calls work fine with no problems at all. But during incoming calls there is a problem. If the incoming call is from someone saved in my contacts, the BT carkit does not ring. If its from an unknown number (not saved in my contacts), it works perfectly. I tried all the tweaks and hacks in this forum but nothing worked. Anymore ideas.
Click to expand...
Click to collapse
RADRaze2KX said:
x2, exact same problem with MY pioneer on 6.1 ... took me an hour to figure out how to pair it correctly, and it happened completely by accident out of frustration while I was pounding my fists into the horn haha. Now I know better...
set your phone to discoverable, then pair from the radio, confirm on the phone. good luck - Mark
Click to expand...
Click to collapse
Try the cab from this thread ------> Fix for playing ringtones over bluetooth headset.
It's meant so that the actual ringtone you have set will play on the car kit. I know my car kit used to have its own ring which was... boring to say the least. Now the various ring tones set to people on my phone play through the car kit. Anyway... This MIGHT fix the issue you guys are having as well.

RADRaze2KX said:
The only thing I can think of is that maybe you have different ringtones set up for contacts and unknown contacts. Or your carkit is broken.
Hope this helps - Mark
Click to expand...
Click to collapse
Yes i do have diifferent ringtones for contacts and also different pictures. The problem is in the contacts name. When i remove the name and leave it unnamed it works fine.
Thanks for your reply..

Aaron McCarthy said:
Try the cab from this thread ------> Fix for playing ringtones over bluetooth headset.
It's meant so that the actual ringtone you have set will play on the car kit. I know my car kit used to have its own ring which was... boring to say the least. Now the various ring tones set to people on my phone play through the car kit. Anyway... This MIGHT fix the issue you guys are having as well.
Click to expand...
Click to collapse
it did not fix my problem but thanks anyway. The problem im facing is that any contact saved with a name wont be recieved on the car kit. while if its left unnamed it will work fine.

bluetooth paring problems WM6.5

Yesterdaty I updated to WM6.5 and now try to get everything working again. Somehow my TP2 won't pair with my bluetooth carkit anymore. With WM6.1 this was no problem. The phone still pairs perfectly with my computer (also bluetooth connection) so I think the bluetooth connection is ok.
When parining to my carkit it finds the device, then I have to enter a password on the TP2, and after that it just sais "pairing connection failed", and it will not work. I am sure the password is not changed since yesterday. I tried it several times. I do not know what to do anymore. Could this be a setting somewhere? I get the feeling my password is not send properly but have no idea.

Meanwhile I tried pairing my carkit with another phone and no problems there. So my conclusion is: something has changed with bluetooth, updating to WM6.5 which makes it now impossible to pair my TP2 with my carkit.
Is there maybe a programm for the TP2 which give me more controll over bluetooth (like maybe go to an older standard)?

I have exactly the same problem as you

good to hear I am not the only one. Hope someone will come up with a solution for this.

I did nor observed any issues when pairing my TP2 after reflashing to WM6.5
There is another issue however - I can not hear any voice until it is charging.
Unplugging of the charger fixes this issue immediately. Horrible...
Seems, HTC guys are saving money on testing by using us as Beta Customers.

Would a custom ROM be a solution for us?

I updated to the "energy 6.5.1 rom" and guess what..............
The same problem. The rom is very nice, but my TP2 still won't pair with my BT carkit which is very big problem for me.
Is there maybe a way to downgrade just the BT part of a rom to WM6.1. I read on different forums there is something that is called a BT stack. Could this be the problem?

I have a ton of problems with bluetooth pairing now. However, I don't know whether it's the fault of 6.5 or the Tilt 2. Here is what I am experiencing...
- On car deck or headphones, the skip buttons don't do anything
- on car deck or headphones, I have to disconnect Stereo Audio and then reconnect to actually get sound. It NEVER works when it auto connects.
- Music will do a brief skip when you shut the screen off
- Stupid message about volume control every time it connects (resolved by switching to custom rom)
- SMS or any kind of alert tone now turns music way down so that the tone is the only thing you hear. Which is super awesome when I'm driving my drunk friends around and they are singing along to a song when suddenly it mutes so everyone can hear my incoming text message.
Not a single one of these issues existed when I had my Fuze.

Same here
My bt headset (sony hbh ds970) and simply does not find the pairing...
I asume is a problem related to energy´s ROM

orb3000 said:
Same here
My bt headset (sony hbh ds970) and simply does not find the pairing...
I asume is a problem related to energy´s ROM
Click to expand...
Click to collapse
No I do not think so, because I used the official WM6.5 with the same problem. Does someone know a way around this issue. I strongly believe that if only I could pair I have some options to work with it (in 6.1 it worked like a charm). If I only could pair without having to send the passkey it would be great step forward. I presume with sending the passkey, the bluetooth of the TP2 sends out other "rubbish" that confuses my carkit.

My problem is solved and guess what, it had nothing to do with my TP2. The problem was my carkit. It has a maximum number of bluetooth devices (5) it can pair to and the last one (the WM6.1 version of my phone) had been reached. So a hard reset on the bluetooth carkit and the problem was solved.
Well, at least I now know how to flash a rom to my phone and I think I learned more about the phone reading through all the forums. Thanks all for thinking with me on this problem!

Does anyone else still have this problem?? I have removed all the devices from my car and continue to have the same pairing error just after entering the passcode. Stock Spint ROM worked great, but multiple 6.5 upgrades don"t pair..............suggestions/ideas??????

bluetooth settings, advanced, enable beam data exchange,check the box

Interesting.....I actually found a fix. Instead of pairing the phone with the car, I paired the car with the phone. I didn't even know that this was possible, but it did the trick!

Bluetooth problems sorted with Froyo ?

on the edge of updating to froyo at the moment but might wait a week or two for the little problems to get ironed out..
just wondered though if they have improved the Bluetooth on the phone ?
I have heard a few people having problems with the HTC implementation of it and have myself a device with pairs but does not connect
thanks
mitch

hi mitch,
bluetooth issues are still there after official htc 2.2 froyo update.
I have a Logitech diNovoMini keyboard that can pair but not connect to my desire.
htc broke the damn thing...

Bluetooth woes
I have just bought a Linx B-Tube. It should function as a bluetooth headset (only it has a speaker). I was hoping to pair it with my Desire which was running Cyanogenmod RC1. I couldn't get it to pair so I decided to make the leap to the nightly to see if it made any difference....nope!
I can see the device and I am prompted for a passcode for connecting. When I enter the code it just goes back to the original screen and doesn't pair.
I have also tried pairing to my MacBook pro with the same result..
Any solutions would be much appreciated

I have a Vodafone unbranded HTC Desire running Froyo, and I have a similar bluetooth problem. It really sucks. My Plantronic bluetooth headset can pair and connect with the phone without any problem. The connection is fine and will automatically be re-established if the headset is in range. However, occasionally, yes, occasionally, the headset will be detected and connected, but can NOT be used. I can see the icon that shows that the bluetooth headset is connected. However, clearly the phone voice output is for whatever reason NOT routed to the bluetooth headset, and hence I can't talk using the headset. I found that once I got this issue, the only way to solve it is to unpair and re-pair the bluetooth headset.
Very annoying. These days software quality control is very poor.

Hi my problem is different. both with Android 2.1 and 2.2 my bluetooth headset (Blueant Q1) works fine except when the Wifi Connects to a new hotspot. When this happens teh bluetooth headset discoinnects and then reconnects : (
Maybe I should be happy it works most of the time listening to previous posters !

[Q] Bluetooth Problems

Hi,
I have a bluetooth phone in my car, when I first connected the HTC Desire HD up, it had no problems, it paired and everything looked fine... around 10 minutes later, I noticed the bluetooth had simply disconnected from the car but was still running on the phone. I tried to reconnect it up to the car but it wouldn't, I then turned it off, and turned it back on.. it struggled to come back on, but after a few attempts it did come on and the car connected again...
About 5 minutes later the same thing happened again. At this point my phone started to really slow down, I looked in watchtower and the bluetooth was at the top of the list, soon as I turned off bluetooth the phone was responding fine again.
I have since tried connecting to the car multiple more times and have contacted HTC about it, but it seems to disconnect at random times.
Has anyone else experienced similar problems? I heard of similar problems with the original desire so wondering whether it could be something similar.
Kev

Hi Kev,
I am having similar problems with my Desire HD and Audi in car bluetooth system. I posted on another forum and found others were finding the same...
I pair my phone and within couple of minutes the phone has disconnected and won't re-connect.
Not found any definitive answer as yet, but seems BT in this phone isn't so good. Also read a post saying HTC were aware of this but an update wouldn't be available for sometime.
Hopefully someone else can shed some light!
Ben

I also noticed this the last few days with my Bury CC9056 carkit. I have my DHD since October 18th, and up till last friday it connected fine. Since then it connects to the carkit, but within a few seconds the connection is lost...
Sent from my Desire HD using XDA App

Me too. My connection to my Jabra car kit is stable once connected... but trying to get it connected in the first place is a total headache.
Never had this problem with my Desire, so why HTC should change the Bluetooth function in the HD is a mystery.
Sent from my Desire HD using XDA App

tbh i'm glad its not just me thats experiencing problems meaning it could be a software problem rather than something with my handset in particular.
I have been in touch with HTC about this, and I have just sent them the link to this thread so they can see i'm not the only one with this issue, so if anyone else has this issue it may be good to try and keep it all in here.
quentin_rayner said:
Hi Kev,
I am having similar problems with my Desire HD and Audi in car bluetooth system. I posted on another forum and found others were finding the same...
I pair my phone and within couple of minutes the phone has disconnected and won't re-connect.
Not found any definitive answer as yet, but seems BT in this phone isn't so good. Also read a post saying HTC were aware of this but an update wouldn't be available for sometime.
Hopefully someone else can shed some light!
Ben
Click to expand...
Click to collapse
Mines also the audi in car system - do you find that you struggle to turn the bluetooth off and on again once it disconnects or that your phone becomes a little laggy until you turn the bluetooth off?

Yeah - I use the bluetooth widget on the home screen and once it disconnects, it will either take ages to turn off and on again, or it takes 2 presses to turn off.
I have just purchased a Plantronics 230 headset as need bluetooth for my job and it works perfectly - it's no where near the quality of the in car one though.
Also booked in my Audi as it's still under warranty - spoke to them on the phone and they said they will try and update the firmware but the Desire HD isn't on their supported phone list. Have seen a copy of this and not many phones are!!

I would of thought though, that as long as the phone does connect to the phone system in the car that it is compatible.
I have had 30mins once out of it before it disconnected and it was absolutely perfect in that time, including the phone book etc.
I do believe its something to do with the bluetooth on the phone as its a bit strange the way it struggles to turn on again once it fails.

quentin_rayner said:
.. Also booked in my Audi as it's still under warranty - spoke to them on the phone and they said they will try and update the firmware but the Desire HD isn't on their supported phone list. Have seen a copy of this and not many phones are!!
Click to expand...
Click to collapse
That really hacks me off. I mean, BT is a standard. The only reason Audi can give for not supporting a phone that supports at least the same level of BT as them is that they (Audi) do not adhere to the BT standard.
Now, we all know in real life that cars and phones have problems/bugs/whatever BUT unless they can show that there is indeed a *bug* with the phone then the onus should be on Audi to support it.
Dave

Just for the record, it is not just Audi. With me it is together with the Bury carkit, where it first worked fine. (and also works with all other phones...)
Leon
Sent from my Desire HD using XDA App

I can confirm the issues with the BT. I have a parrot Mki9000 in my car and the first time when i tried to connect the DHD , the phone stopped to respond and I was forced to restart it. Since then the phone is paired with the car kit and works fine in a2dp mode for playing music, but when i try to make a call it simply not work. Yo better discribe the problem I will give an example:
The phone i properly connected and playing music, then it's ringing, but the ring sound is coming from the phone speaker not from the car. Then If i answer the call the sound comes from the phone (it shows that there is connection to the car kit). I've tried to press the speaker icon and there is a list with output devices (the phone, loudspeaker, and my car kit) I've tried to select the car kit several times , but there was no success. When I close the phone the music start to play from my car's BT system , so I think there is a problem with the handsfree function/protocol only a2dp works great , and I didn't have any issues with it. Also I've tried file transfer via BT, it works fine two.

Mitsubish Outlander carkit
I can confirm the same issue with the Mitsubish outlander carkit. It even happens that it drops the conversation. sometimes it's ok for half an hour, sometimes it disconnects after 1-2 minutes.
I also have a Jabra (bluetooth) headphone and noticed that if you pick up a call on the phone the sounds doesn't route to the headphone. If I pickup on the headphone it works fine.

ZoidAndroid said:
I can confirm the same issue with the Mitsubish outlander carkit. It even happens that it drops the conversation. sometimes it's ok for half an hour, sometimes it disconnects after 1-2 minutes.
I also have a Jabra (bluetooth) headphone and noticed that if you pick up a call on the phone the sounds doesn't route to the headphone. If I pickup on the headphone it works fine.
Click to expand...
Click to collapse
I have a Pioneer head unit with BT in the car and that seems to work OK, not withstanding the fact that the HU has BT issues of its own (hardware fix needed - I'll get a new unit rather than fix it as I want one with A2DP) but once connected it works fine.
I have a Plantronics headset that seems to exhibit the same problems as your Jabra. At least if I use the phone to answer the call the sound comes through the phone. Also, if I have been using the headset the next call I make goes through the phone speaker which is a pain.
I'm wondering if HTC are routing the sound through the device that's actually *controlling* the call? So even if a headset is paired and connected to the phone, if you use the phone to make the call, as most people would, then it assumes that that's where the sound should get routed. If so, doh .....!!!!!
Just to add, if the sound does get routed to the phone you can use the 'choose speaker' option on the screen to route it to the headset but you shouldn't have to do this.
Anyone reported these issues to HTC and got a meaningful response?
Dave

I did send an email to HTC. Their wonderfull answer was about: "is your phone mentionned in the compatabilylist of the carkit, if not drop the problem there"...

I am still waiting for a response from HTC.
Mines got to a point now where I cant even make a call, it connects to the car, I go through phone book (on car) choose person to call, press call.. it tries for a couple of seconds then comes up disconnected, about 10 seconds later the phone disconnects from the car and will nto reconnect.
My phone then lags like mad until I turn bluetooth off which according to watch tower is taking up about 80% of the CPU.

any updates/solution to all these problems ?
I need it to work with MW600 before buying Desire HD

Last contact I had with HTC is they told me it had been escalted to the software team, so i'm guessing next time a software update comes out it could come about in that, but at the minute no still not fixed.

ZoidAndroid said:
I also have a Jabra (bluetooth) headphone and noticed that if you pick up a call on the phone the sounds doesn't route to the headphone. If I pickup on the headphone it works fine.
Click to expand...
Click to collapse
I've always thought that that's the way it is on all BT headset phones, it makes sense, if the incoming call was for my girlfriend, she can answer from the phone itself, and it automatically routes this through the phones speaker, and if it was answered from the headset, then it routes to the headset.. makes sense to me, I think it's quite good that it does that!

Do any of you have the process com.android.phone crashing when making a phone call through BT?

Ditto my mitsubishi outlander factory bt system. Seemed to work fine first time but then disconnected during first call and would not reconnect for days. Then after connecting not all functions would work ...no incoming call alert on car system, no dialling from car etc. I know the car system is fine as all functions work perfectly with my old nokia xpress music.
Sent from my Desire HD using XDA App

I trust that all of you bother to report this to HTC, at least once per instance ?
- otherwise I don't know when they'll fix this..