Hi guys, I'm obviously new here, but I did have a look and couldn't seem to find this answer anywhere else.
I'm trying to hook my HTC Desire to my PC, but every time I connect it via USB cable it says that device drivers are not found and that Windows cannot rectify the problem.
I've tried installing HTC Sync, but the PC won't even recognise that there's a phone or mass storage device hooked up, so it just stays at "disconnected".
I've selected the phone to appear as a mass storage device when I plug it int the PC (I even select this on the phone's display as I connect it via USB so the phone realises that it's being plugged into a PC).
Does anyone know how to fix this?
Thanks in advance.
I've struggled with a problem like this before (though, a flash drive, not a phone).
There were two solutions that helped mi on two different occasions.
1) Removing all usb devices from the computer. Shut the computer down, take out the power cord and wait for 20-30 min to settle all capacitors. Then turn it on and plug the devices back in.
2) Put the device in the computer as Mass Storage. Go to device manager and see where is the device. Right click on it (should be unknown or stuff), choose update driver. If it doesn't find anything try updating windows with latest patches and try again.
3) I was solving a non-detectable usb webcam, but removing ALL usb devices from the device manager (Under USB choose device, delete, choose device, delete.) Then click Scan for changes on the top to refresh the devices and install the drivers of the usb root hubs, etc. This would probably fix the problem if the above fails.
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Quick note: if your keyboard/mouse are USB, you could hang without keyboard or mouse until you restart your computer, so keep in mind if you can detect them, delete them last
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If you still can't get it to work, please provide results from another computer (if it works there as mass storage), or better if you have some Linux Live CD you could try there if it gets recognised.
Where you try to plug usb cable into PC - front panel or rear? Because a lot of PCs have an issue with front panel usb. Try rear panel
jankos said:
Where you try to plug usb cable into PC - front panel or rear? Because a lot of PCs have an issue with front panel usb. Try rear panel
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Click to collapse
Thanks to both of you for the swift replies
I actually figured I'd check this short fix before trying the more detailed ones and it seems like it was just a matter of plugging it into the rear usb!
I'm definitely putting this solution to my personal FAQ. Thanks, jankos.
HTC EVO won't mount as a drive
verified that issue was with the front USB port. I plugged my EvO in to a usb hub I had plugged into back usb port and it worked like it was supposed to.
Related
I was trying to put the hum/hiss sound fix on my sd card and I cannot get my pc to connect via USB...
My wife has a TP2 and it connects fine...
I have tried with/without the sd card in, rebooted the pc and phone, rebooted the phone while connected to the pc.... nothing...
wtf...
anyone else with this problem?
PS... NRGZ28 had posted a very basic rom for booting to android back in Feb and it is now gone from hotfile. Anyone know of a quick boot into android?
- Try a different computer
- Try a hard reset
That are the first thing you should do.
Tried hard reset...
Dif PC is not an option at the moment... I have rebooted...
Just flashed the ROM (NRGZ newest, thank goodness I had it on my SD card) and I still cant get it to sync...
I have attached the USB error I am getting... (Win7, new install)
The phone is not asking if I want to active sync or use as storage???? wtf...
FarBeyond said:
Just flashed the ROM (NRGZ newest, thank goodness I had it on my SD card) and I still cant get it to sync...
I have attached the USB error I am getting... (Win7, new install)
The phone is not asking if I want to active sync or use as storage???? wtf...
Click to expand...
Click to collapse
Reboot your PC? lol bet your tried that already...
Try this:
settings > connections > usb to pc > and disable Faster Data Sync then try. This way uses the generic usb drivers and maybe it will connect.
That did not work...
How do I get my Win7 laptop to see the phone with Android on it?
FarBeyond said:
That did not work...
How do I get my Win7 laptop to see the phone with Android on it?
Click to expand...
Click to collapse
dont think thats working yet
Ya I don't think that works yet, it's tied to Android software drivers and the use of the USB port, since there is no drivers to control the port only to charge battery. Windows thinks there is something there, but the phones USB can't communicate back....I think this is the issue or at lease after playing around with it on my phone anyway
Not that it's a huge amount of help but might troubleshoot down to the hardware level...if you go into bootloader mode on the phone and connect to USB does it connect?
I don't think you should go that deep and dirty. My touch pro 2 works only with only 1 (non-HTC) cable of the 10 i have at home, all are the "standard" mini-USB but only one works flawlessly for communicating/flashing/syncing, the other cables either do the same error - device not recognized - or windows says that the device could communicate faster - and only copies files slowly.
All in all: you should simply check with another USB cable or if you have the factory HTC cable try it with that. I noticed that the cable i am using other than the HTC one is a very good quality thick (low-resistance and double-shielded) USB cable and it never failed on me.
One other thing you should definitely watch for: plug the USB cable into the motherboard USB port directly (on the back of the PC where you plug the keyboard, mouse etc.), sometimes PC cases with front panel USB outputs simply die, or are wrongly attached to the motherboard USB header and it can cause the aforementioned problems too, not to mention if it is wrongly attached it could harm your phone too.
Hey Guys
Being in IT I always tell people it's a bad Idea unplugging a USB device while you are transferring data to or from it. Should have followed my own advise. I was uploading to my G3 while plugged into my PC when the phone wrung. So Mr Smart guy unplugged it to answer it. After that it was just a no show. It connects and show up in my folder manager, but when I click the device, there are no directories or files. I know if you do that with a USB drive, you need to format it to get it working again.
I'm hoping for an easier solution on how to possibly reset the USB on the phone.
PS. After restarting the phone and PC - still no show - Doesn't work on any USB ports on my PC (USB 2 or 3). PC USB port working as I can plug other devices into it and it connects.
Hi, my phone stopped being able to get a USB data connection. The port is physically intact and does not wiggle. I've tried two different Macs and one PC, different USB-A to -C cables (all verified by Benson Leung). Also toggled USB debug, MTP and PTP modes from Developer Options, rebooted phone and computer. When I plug the phone in, it only goes to Charging mode. Android File Transfer doesn't see it and 'adb devices' comes back empty. There is no notification offering me to select connection type. Did I miss anything or is it time to send it in? Thanks, Tony
What OS are you running on your Windows - checking your Device Manager under Control Panels - are all the Google / N5X drivers installed and working correctly before this ? Try uninstalling, reboot PC and re-install them - and, use different USB port to connect the cable (what kind of connections are you using ??)
Can you run ADB ?
Thanks I'm primarily using a Mac (10.10.5) but the PC was running Vista. It was a borrowed PC so I didn't install the drivers. I don't think it's a driver issue though since nothing shows up in device manager and the phone doesn't offer to switch out of charge-only mode. Also the same Mac worked previously.
2 days after I fixed the USB port the computer doesn't recognize the device.
#I tried 3 cables.
#HTC sync Maneger installed.
#Drivers installed.
#The device show that the USB cable is connected, but nothing on the computer.
I've tried everything and nothing work.
Someone??
Just a shot in the dark on this one, as I'm not familiar with hardware surgery like changing the USB port. But this is worth a try:
Try going to Windows Device Manager, see if the phone shows up. If so, pick the option to manually install drivers, and try the generic Android MTP drivers. I sometimes have to do this, to get the PC to read the internal storage.
Hey so i have been having a big problem recently. my htc one m8 32 gb verizon version doesnt get recognized by my computer. ive tried different computers, ports, and cables. i even got a new charging port and installed it but nothing. when i plug my phone into my pc, nothing pops up. the phone only charges but no option to transfer files. htc sync says no phone connected. Also have usb debugging enabled but nothing. running on 6.0 marshmallow and any help would be nice. Thanks!
If you look at your notifications, there will be one you can't clear saying USB Charging this device. Click on the notification and change it to File Transfer.
Couple comments:
1) Try the genuine HTC cable that came with the phone. I've noticed that some 3rd party cables will only charge, and not connect by USB/MTP. I assume the pin layout on those particular cables is not exactly the same as what HTC uses.
I know you probably already tried this (HTC cable) but this may at least narrow down the variables.
2) Assuming a Windows PC, go to device manager, find the phone (hopefully, its listed) then select the option to manually select a driver. Then pick the generic driver for "Android MTP device" (or something like that, forget the exact name). If often have to do this to get my home PC to "see" my M8 by USB. Although my work laptop doesn't have this issue. Your results will vary depending on your exact PC configuration, it can be very confusing and frustrating!
m8 problem
First sorry for bad English.
My M8 is not recognized by my computer. I've tried extra ports, cables, drivers .. Windows 7 64 bit is computer, android 6 is on the phone. Only the phone detects it is connected to a computer and offers the options, mtp, ptp, charging ...
What can I do?
[email protected] said:
My M8 is not recognized by my computer. I've tried extra ports, cables, drivers .. Windows 7 64 bit is computer, android 6 is on the phone. Only the phone detects it is connected to a computer and offers the options, mtp, ptp, charging ...
What can I do?
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Click to collapse
I don't see what the problem is. The PC recognizes the phone. Are you trying to access a function such as fastboot or adb, that is not working? You never say in your post what the problem is.