Hey everyone,
Can anyone tell me if they've experienced this problem too please. I keep losing one particular contact on my HTC Desire. Once I've saved the contact to the phone, it could be there for a day or for 5 days before the cantact is deleted on its own accord!
Any ideas???
Many thanks.
does the record contain special characters? google sync doesn't seem to be able to handle these
(eg: ë é è ä á )
willumpie82 said:
does the record contain special characters? google sync doesn't seem to be able to handle these
(eg: ë é è ä á )
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Click to collapse
Nope, nothing mate, just a plain old name and a phone number.
When you save it, try saving it as a google contact, then sync it. I had that problem till I did this.
socktug said:
When you save it, try saving it as a google contact, then sync it. I had that problem till I did this.
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I was set in Google Contact and my Contact still deleted from my Contact
How to fix it?
Try adding it on your PC (in Gmail, via browser). I know it's not really a fix, nor it helps you understand what's going on, or prevent it happen with another contact but ... it's worth trying.
Its actually losing any new contact now. I saved a new one last Saturday, and now its "lost" it already! :-(
I had this problem on stock orange Rom.
Have had no problems since I rooted.
Guys, it seems to happen to any new contact. Any idea why this is happening? I'm not even close to the maximum number of contacts.
Anyone else have this issue too?
I had this issue with my Hero, that it would delete the second phone number I added to a contact, everytime I synced.
I got around this by changing the sync options to "replace item on PC" in the conflicts section, and it worked.
It seems for some reason the sync kept thinking the new data in the phone somehow is the older one or someting.
Give it a go and tell us what happened.
But this isn't even happening when I sync mate! :-( It just doing it randomly, any new contact I add.
Guys, was just checking System Updates on my phone, and Software 1.21.405.2 was available. I've just downloaded and installed it, was looking through me phone including my messages and noticed its added one of my missing contacts!!! :-D Hopefully was bug has been fixed!!!
I had a similar issue a few days ago - I added a couple of contacts to one of the default 'Groups' (Family, Friends etc).
Once added they disappeared from my contacts list on the handset. I moved over to the 'Call History' panel and found them, and switched the group option back off. But they were still not showing in my contacts. I thought they'd been deleted.
I jumped into G-Mail Contacts on the PC and found that they were still in the 'All Contacts' list, but had been taken out of the 'My Contacts' list.
By selecting each contact, and clicking the large 'Move To My Contacts' button on the top bar, they instantly reappeared back on the phone again.
Hope this makes sense and stops anyone wasting time trying putting the contact info back in again.
All this happened before the latest 1.21.405.2 - maybe this has been fixed though.
ThePriceIsLight said:
I had a similar issue a few days ago - I added a couple of contacts to one of the default 'Groups' (Family, Friends etc).
Once added they disappeared from my contacts list on the handset. I moved over to the 'Call History' panel and found them, and switched the group option back off. But they were still not showing in my contacts. I thought they'd been deleted.
I jumped into G-Mail Contacts on the PC and found that they were still in the 'All Contacts' list, but had been taken out of the 'My Contacts' list.
By selecting each contact, and clicking the large 'Move To My Contacts' button on the top bar, they instantly reappeared back on the phone again.
Hope this makes sense and stops anyone wasting time trying putting the contact info back in again.
All this happened before the latest 1.21.405.2 - maybe this has been fixed though.
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This is why I suggested adding a contact in Gmail. If you have problems with Google apps (gmail, contacts, calendar) it's allways good to check with the mothership (Google) to see what's going on.
pascanu said:
This is why I suggested adding a contact in Gmail. If you have problems with Google apps (gmail, contacts, calendar) it's allways good to check with the mothership (Google) to see what's going on.
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I understand what your saying mate, but I'm a bit of a tart, I'd want all my contacts the same and be on the phone, not as SIM, Google, etc... I know what your saying is an easy fix, but it shouldn't be like that, the phone should bloody manage something simple as remembering a phone number! lol.
Anyways, fixed now, job done.
Yes I have the same problem. I hardly ever sync my phone because I have a Mac. Today my contact of my husband just disappeared, this contact I use the most, has the most details within it.
I know that the new download may fix this, but I use Skype on 3 and I do not know if skype will work after the upgrage. I use Skype to contact my family in South Africa.
Related
Hello, I have a little question, Do you also have problemes using activesync and gmail ?
for me it work 1 time and then nothing more ...
mrassol said:
Hello, I have a little question, Do you also have problemes using activesync and gmail ?
for me it work 1 time and then nothing more ...
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Click to collapse
Yes I have push gmail by using acrivesync and it worked for me about the last 3 weeks but today it says:
A network or server error is currently preventing your device from synchronizing with your exchange server. If this condition persists, please contact your system administrator.
Support code: 0x85010005
Last synchronized: Today 06:44am
I have almost the same problem ... before I change my phone, it worked fin on my iphone, and on my diamond for test, but now, nothing since 3 days ...
After a few tests, If I uncheck mail the synchro works fine, it should be a problem on google side ... ****
It was working earlier this morning....phew...I thought it was just me having the issue.
Hopefully Gmail will fix the issue.
I deleted my sync and re-established. no longer getting error.
try it out....see if that works for you.
I did it almost 10 times, got 2 or 3 mails, and then nothing else ...
it is fine now, i was getting no email updates previously, but now works fine
I don't, currently, sync my mail. But I do have other problems syncing with Gmail, for contacts and appointments.
1) It never actually synchronizes the first time I press sync (i have mine set to manual) I have to press it a second time for the data to actually sync.
2) Even if I make NO changes to any contact it always has a list of 20+ contacts it is updating (what is it updating??)
3) I stopped using HTC Favorites tab because all contacts in this list get screwed up everytime I sync with google, mainly loosing their photos and rearrangin how I have names displayed (reverts only these few back to standard last name first)
4) DO NOT, I repeat DO NOT use Tmo My Faves if you plan on using google sync. If you do every time you sync through google Tmo will go through and change your my faves contacts back to how they feel they should be displayed, including getting rid of custom ringtones for that contact and their photo. And you will get a txt message for every change tmo did.
5) Evey couple of weeks it tells me a change on the server requires every contact, and or appointment, to be erased and re-synced! Terrifying the first time it happens, not knowing if you are gonna loose anything.
These are almost too much trouble to keep using google sync... and yet I persist with it, hoping these stupid bugs will be worked out.
I have since dropped my faves, since I have the good customer unlimited plan. And have stopped using the HTC favorites tab. Even so, I still get problems with some of the contacts that used to be favorites.
WIll try again to use push ...
It seems like Google is still working some stuff out. I had the same issue and another as well.
Apparently the HTC favorites thing stores some data in proprietary places in your contacts and so that causes problems.
Also, for me unticking "Tasks" for syncing has solved the problem before.
Gmail Emails are not instant, I switched to Live because of this!
I'm sort of stabbing in the dark here, but my issue is this: When I open my received text messages, the peoples contacts that I have sync'ed with facebook should show their photo. This is how it worked when I first got my phone.
I have done a few factory resets since then, and yesterday loaded a new rom. I loaded my contacts that I had backed up to SD card.
For some strange reason ALL of my contacts have hiphens ( - ) in their phone numbers. I think this is causing some texts to not be delivered.
Also, when in the messages window, all of my contacts photos wont be displayed. But if I go to the people directory they are displayed fine.
Now, is there a way I can delete the cache or similar without factory resetting the rom?
I have rom manager, and I used this to reboot into recovery before loading a new rom. In there was options for deleting cache and things (to be honest I didn't know which was the correct one so I did them all before loading a new rom). Now when I go into rom manager it just loads a sign like this a!
so I cannot try that again.
Thanks for any help given!!
Why did you back up to memory card if they're going to be saved to the cloud via your Google account?
Otherwise I have no answer for your question.
Sent from my HTC Desire using XDA App
I had all sorts of problems with the facebook integration.
The magor one I had was that the phone would automatically use the facebook phone number and not the one in the phone which was very annoying when people put fake numbers in their facebook profile or don't update for their new number and also all the numbers had a +44 on them which meant my phone wouldn't dial them at all!
My advice is remove your facebook account and see what happens. The try adding it again. If the problems persist then keep it removed. Life will be easier without your phone and facebook contacts being merged and updated all the time... trust me!
Phil
Thanks for your replies.
Regarding the backing up of contacts, does anyone recommend a GOOD FREE app for backing them up? I simply do not wish to use Google to back up my contacts. They are personal, and I would prefer to keep them on the phone. Google contacts is pointless to me.
If you would like Google contacts I have no say but I would rather not have my contacts spread out all over the place, with different versions etc...
It's going to take me forever to edit everyones phone number, and each time I flash a ROM I'll need to do it again..
Worst still, since flashing PaYs ROM the Google sync actually worked for the very first time since receiving the phone - So, now Google contacts has all of my contacts but the phone numbers have dashes is ( - ) which is wrong. Like the person above me, us in the UK have issues when dialing strange numbers!
Google contacts is fine, means you never have to worry about them being backed up as it's automatic...otherwise you've gotta sync them with yur email client on your PC which is hassle...I was a stickler for backing up to Outlook but now use Google...
The dashes come up after restoring contacts from the SD card...don't know why it does it but it can't be removed (another reason not to back up to sd card)
while in the htc people app, just press menu button then you can export your contacts to your sd card, which you can then later on import again.
Flaggie said:
while in the htc people app, just press menu button then you can export your contacts to your sd card, which you can then later on import again.
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Can you please explain the point of this post? Is that a French flag?
dieselboy said:
Regarding the backing up of contacts, does anyone recommend a GOOD FREE app for backing them up? I simply do not wish to use Google to back up my contacts. They are personal, and I would prefer to keep them on the phone. Google contacts is pointless to me.
If you would like Google contacts I have no say but I would rather not have my contacts spread out all over the place, with different versions etc...
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You asked for a way to back up your contacts without syncing them with google contacts, I provided you with a way to save them without having to use any app.
(it's the dutch flag, just made the World cup soccer finale)
Flaggie said:
You asked for a way to back up your contacts without syncing them with google contacts, I provided you with a way to save them without having to use any app.
(it's the dutch flag, just made the World cup soccer finale)
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Fair play, but it is this way of backing up contacts that is giving us the problems as per post #1 and this discussion
I have done a few factory resets since then, and yesterday loaded a new rom. I loaded my contacts that I had backed up to SD card.
For some strange reason ALL of my contacts have hiphens ( - ) in their phone numbers. I think this is causing some texts to not be delivered.
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Click to collapse
Congrats on the world cup. I have stopped paying attention since we lost.
sorry my bad, i'll let you guys get back at it
Try contact2sim
Limitation of course is the small sim memory for numbers only.
Astro file manager has some backup capabilities. HTC sync....
Sent from my HTC Desire using XDA App
Hey,..
You know the icon you get in your notification bar when the phone found a link between facebook contacts and phone contacts and whatsapp contacts ect.,
Then you click link it or dismiss.
I like this and works well.
but the last couple of day its been failing and annoying me.
there are 4 contacts its keep asking me to link.
over and over again.
doesnt matter if i link or dismiss.
i went tot the user in my phone list and linked them, seems to be good.
and then some time later it asks me again..
everytime the same 4.
Anyone else have this or know what this might be?
Its really really really annoying!
Thanx m8's!
On my phone I notice it appears briefly then goes away again a second later, like it's loading the info. It's never really bothered me though.
Have you tried deleting the 4 contacts and then adding them again?
I had the same problem for weeks...I had o2 listed in my contacts with various numbers (customer services, top up, overseas cs etc etc)
bugged me so much as no matter what i did, dismiss or request link it would keep coming back listing the same contact multiple times...ended up deleting the contact and not replacing ...didnt happen again ..
same here... whatsapp repetatively notifies me of contact links although they are already linked and there - drives me nuts. what should I delete? the contact on the phone or the contact on whatsapp ??!?
supapawa said:
same here... whatsapp repetatively notifies me of contact links although they are already linked and there - drives me nuts. what should I delete? the contact on the phone or the contact on whatsapp ??!?
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Exact same issue for me. Have not found a permanent fix yet...
Sent from my Desire HD using XDA App
Has anyone have this happen? I have my contacts linked on my phone through my Google e-mail. Got my phone on December 18th area and haven't had any issues with it until yesterday and half of my contacts disappeared. I was texting my wife and her name was showing on the incoming text and there was a time where she sent two-three text messages before I could check them and I was looking at the text in quick reply as I scrolled through them I noticed the first text had her name and the two after had her cell number. I thought that was weird but didn't think much of it, then later that day I had a unknown number call me so I answered it and it was a friend I had in my contact list but rarely talk to. That made me suspicious enough to check my contact list and sure enough, like 90% of my contacts are gone. A few survived but I've messed with settings and re-synced my contacts but still no avail. Anyone else had this happen? Thanks
Hey I had the same thing happen. I literally just looked at my phone minutes ago and saw this... I now have 4 contacts left.
I'm not sure what has caused it, anyone else?
Yea I just tried removing the account and re-adding it and that made no difference at all. I also tried adding another account with a few contacts in it and it only brought in one contact from the account.
I done a quick search on Google and it seems to be a pretty common thing that "just happens so get used to it". I don't think we are getting our contacts back.
Fixed mine!
Go to your Google Contacts on the computer(I searched Google Contacts on Google Search and it brought it up) and you should see a restore feature on the main thing with your current contacts. I restored mine using the "last week" feature and it brought them up and they are back on my phone after I re-synced. Hope this helps you.
Awesome! That worked!
Ive seen this before too. Haven't found a perm fix yet.
When I charge my new MotoZ2force, all of the shortcut names on my home page are changed from Susie, Mike, etc. to Contact, Contact, Contact. If I restart or power off my phone and come back on, it will usually "re-populate" with the correct names, Susie, Mike, etc. When I took it back 6 days after purchase, it did the same thing at the store and they said, "Hey, that's weird." So they exchanged it for a new one. And the same thing happened AT THE STORE. They said it's obviously a software glitch and Motorola is aware of it and will eventually fix it.
Not impressed yet. Anyone else experiencing that and have a suggestion? I'm old and not brilliant, but can see a problem. Thank you. George (This is my first time on such a chat community as this). Thanks.
george4619 said:
When I charge my new MotoZ2force, all of the shortcut names on my home page are changed from Susie, Mike, etc. to Contact, Contact, Contact. If I restart or power off my phone and come back on, it will usually "re-populate" with the correct names, Susie, Mike, etc. When I took it back 6 days after purchase, it did the same thing at the store and they said, "Hey, that's weird." So they exchanged it for a new one. And the same thing happened AT THE STORE. They said it's obviously a software glitch and Motorola is aware of it and will eventually fix it.
Not impressed yet. Anyone else experiencing that and have a suggestion? I'm old and not brilliant, but can see a problem. Thank you. George (This is my first time on such a chat community as this). Thanks.
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Quick answer is it's just a sync issue. On the average setup, contacts are stored, maintained, and synced with your google account/service provider and/or both. These are synced at regular intervals with their associated storage service. Sync is controlled by many factors; battery life, wifi/data availability, schedules, etc. When you create the shortcuts it's a then and now call for that contact info, so you see it. Whenever the screen refreshes, the data might not be repopulated because the actual call for the data hasn't been made, so you just see contact. Basically it's just a case of online/offline viewing. If you were to save your contacts on your sim (local) then you should be able to see the contact anytime. Whenever you restart your phone the reason you see the contact is because all the info was called for as the services started.
Hope that helps, not really a problem per se, just the difference between online/offline storage.