Possible SOD issue... - Touch Pro2, Tilt 2 Windows Mobile General

Hey guys so my Tilt 2 has been having an issue when I put it to sleep. It goes to sleep fine, but when I wake it up the screen remains black. The actual device turns on, but the screen stays black. I can still make calls, receive calls, play music, etc. but I have to soft reset the device if I want to be able to see what I am doing.
From what I can tell my problem is different from the normal Sleep of Death issue where the device simply won't wake up.
I've searched through the forums looking for solutions and have tried pretty much everything from doing a hard reset, using different roms, formatting the internal memory, etc. Even after doing all of this, my device still suffers from this issue.
Any insight into my problem would be greatly appreciated!

I assume you've tried a simple reset using the reset button or pulling the battery out and putting it back in?

Aaron McCarthy said:
I assume you've tried a simple reset using the reset button or pulling the battery out and putting it back in?
Click to expand...
Click to collapse
Yeah every time I the screen goes black I soft reset it in order to get the screen to turn back on. The problem is that the issue persists through soft resets. I currently can't suspend my device because I can't get the screen to turn back on...

hold down the volume down button and then press the reset button (the physical reset button) this should bring you into your bootscreen the multicoloured screen.. if you can get there then you can flash a new rom on your phone... and thats a whole other ball game. It gets a lot of hype as being hard but its really super easy to do if you just follow the directions.

Tilt 2 dark screen solved
With the tilt 2, if the screen does not wakeup, but you can answer the phone, hear music, etc..., it is a malfunctioning light sensor, maybe hardware, or software related (drivers), but it is fixable. Just eliminate all calls for use of the light sensor.
I had this problem and took quite a while to figure it out, as there are several apps that poll the light sensor that cause problems.
First, go to start/settings/system/power/backlight and uncheck the auto adjust backlight option
Second, go to start/settings/personal/buttons/backlight and uncheck the enable keyboard auto backlight sensor.
Last, open advanced config (need to download and install from touchxperience.com, if you do not have it), tab to light sensor and set light sensor polling to disabled.
Now, my phone works normal and will wake up properly from standby like it should. this all seems hardware dependant, as I have in my family 3 of these things and I dropped and broke mine, so bought a new one (4th in the series) and it had the SOD issues, but could restart with softrest. Took me the better part of the day to find a reliable fix, but now all is well again.
Hope this helps other Tilt 2 and similar issues.

Related

Screen wont come on after device wakes up (TP2)

Im still trying to figure out whats going on with my TP2. all the stuff ive read says turn auto light adjust off. done. could be a hardware problem with the light sensor.. not sure it worked day before yesterday. task 29 and flashed two different rom. flashed htc's newest radio Radio_Rhodium_3.44.25.27 and Energy.RHODIUM.29017.Sense2.5.Cookie.2.0.Mar.21 (which the my location and weather isnt working for me) still the same problem with the screen not waking up. went through the reg and found the proximinty senors light control made sure they were set to 0. i havent tried holding it up to a bright light yet.. but after it sleeps or a call comes in and when going to end the call you can barley make out the end call and keypad buttons if im out side. Please someone help me with this or maybe someone can at least tell me whats wrong.. ive been up all night and day reading trying to fix this. how could the light sensor go out all the sudden? but before the screen sleeps it works fine.. im confused
Reseat your stylus.
I had the same prob come up. I had the auto brightness 'on' since I had this rom. I turned it 'off' and set the brightness to 30%. Then the problem started happening. I turned the auto back 'on'. Didn't work. Turned auto 'off' and set bright to 100%. Didn't work. Turned auto back 'on'. Started pressing sleep button repeatedly while slipping out the stylus.
All the steps were done with soft resetting the phone following the auto 'on'/'off'.
Found this out by accident.
Same rom as you too.
I have to slip out the stylus to get it back on somethimes
I am having the same problem! I was hoping for a registry fix.. The only thing I can do to get my screen back once its off is to pull the battery.. thats a pain in butt!
I have done a factory reset, the stylus thing and nothing works so far.
Please Help us if anyone has the answer or a registry tweak for us!
Thanks
1.If you slide your screen up, does it come on?
2.If you slowly slide your screen up while repeatedly pressing the power button, does it come on?
Mine just started having this same problem too. ^#2 works for me.
Nothing Works
Nothing works for me..
I have to pull the battery and and set the phone to leave the light on all the time..
Then if the phone rings the light goes out, I cant see who is calling and have to pull the battery again..
Sure hope someone knows a registry fix soon.. its driving me nuts!
Nope none of that works. pull out stylus the call keys come on but no screen. slid the keyboard out the keyboard lights come on but no screen... guess im just gonna run andriod untill they get the nand booting fully functional with GSM. to hell with windows.. not only mobile windows has always been crap!
I had the same problem, it was caused by a third party software (last version of FreeOTFE4PDA). Before giving up, try a hard reset and install third party software after a few days.
This problem started back up for me. Guess I'll be flashing again.
Seems like it's a problem with the latest NRG roms. This started happening with the last two and I haven't installed any extra programs.
OK guys, here is a official fix for SoD that I have prepared for ya.
http://forum.xda-developers.com/showthread.php?t=1027388
Still Didnt Work
Thanks so much for trying with that fix.
I have tried your fix twice, hard booted twice.. nothing seems to work on 6.5..
I can boot over to android and the back light comes back on.. its crazy that I cant
get it to wake up in winmo! Please let me know if there is a registry fix that Im not
seeing??
Thanks so much..

Display Graphic problem

I've got a problem with a OneX I'm trialling for work.
This is a stock device with the latest OTA update applied. I installed Good for Enterprise, activated it, and got my work emails. I opened a PDF attachment which opened for a couple of seconds then the display glitched.
The attached images show what I mean. The display is glitched for every screen. Soft resetting the phone was okay until it started again a couple of minutes later.
Soft resetting a 2nd time was where my real problems started. The phone vibrated as it started, but the display stayed dark. If I tap the power, the touch buttons light up. If I go through the motions of the lock ring and my gesture lock, I feel vibrations of my actions but can't see a thing. If I ring the phone, it rings, the touch buttons light up and the LED blinks. The display stays dark at all times.
Does anyone have any idea what's going on here? It's almost like when a graphic card overheats in a PC.
I would try a hard reset, see what that does, it should fix it as it looks like software problem
Squeeze your phone between thumb and forefinger (on the screen and rear cover) about 1.5-2cm in from the USB port, and slightly below. Let us know if the screen comes back on.
ZenithUK said:
I've got a problem with a OneX I'm trialling for work.
Click to expand...
Click to collapse
I think your phone is on drugs.
Seriously though, that's the scariest gfx bug I've seen on a phone.
Work were just as surprised as everyone else.
It's been sent back to them so they can talk with Vodafone about just what's happened with it.
In the few days I had it, it's a decent phone. The primary reason for considering the OneX is the screen size, and the fact you can read a PDF clearly on it.
ZenithUK said:
I've got a problem with a OneX I'm trialling for work.
This is a stock device with the latest OTA update applied. I installed Good for Enterprise, activated it, and got my work emails. I opened a PDF attachment which opened for a couple of seconds then the display glitched.
The attached images show what I mean. The display is glitched for every screen. Soft resetting the phone was okay until it started again a couple of minutes later.
Soft resetting a 2nd time was where my real problems started. The phone vibrated as it started, but the display stayed dark. If I tap the power, the touch buttons light up. If I go through the motions of the lock ring and my gesture lock, I feel vibrations of my actions but can't see a thing. If I ring the phone, it rings, the touch buttons light up and the LED blinks. The display stays dark at all times.
Does anyone have any idea what's going on here? It's almost like when a graphic card overheats in a PC.
Click to expand...
Click to collapse
Mine looks exactly the same once Ive had a few whisky's...
I had the exact same problem, so I shipped off my phone to service.
They actually changed the whole motherboard. I got my phone back 2 days ago, and it is working better than ever. Even better than before they changed the board.
My guess; Same problem as me. Busted motherboard. Im waiting to get a reply from the service guys that fixed my phone, so I can get some solid answers about what was actually wrong.
Hope this helps!
Best regards,
Sebastian

Touch Pro2 (Vodafone UK) - blank screen

I have a Touch Pro2 Vodafone, but unlocked, and flashed with custom 6.5 ROM and it continually has the problem of the screen going blank and not coming to life.
I have tried Energy Rhodium 29022 and another ROM but both have the problem.
I guess it might be a hardware fault, but not sure really.
Any suggestions for fixing?
task29?
Does it "always" go to the blank screen, or is it intermittent?
Also, when you say going blank and not coming back to life - does this mean when the phone is rebooting? When it's off and being turned on? What are you doing that induces this behavior? Has the phone always done this? Have you tried the stock ROM?
You could also try remapping one of your buttons as a 'Power Management' button using the keyboard configuration to see if your power button is at fault. If all else fails, try flashing the shipped Rom to see if the problem continues. Good Luck!!
Sounds like a failed light sensor. Somewhere there was an app you could install that would display the sensor reading. If it was 0 then you had a bad sensor.
wizardknight said:
Sounds like a failed light sensor. Somewhere there was an app you could install that would display the sensor reading. If it was 0 then you had a bad sensor.
Click to expand...
Click to collapse
I know of such a thing for Android, but does one exist for WinMo?
arrrghhh said:
I know of such a thing for Android, but does one exist for WinMo?
Click to expand...
Click to collapse
I want to say that there was. It wasn't the primary function of the app, but info you could get from it. It has been more than 6mo since I was fooling around with WM on the TP2.
I ran task29 before
Have tried three roms
Problem occurs e.g., today, blank screen, cannot activate, remove battery, try to turn on, get the buzzing sound which means it's turning on but still blank.
Press buttons, oops looks like I'm calling someone.
Phone still blank. Then get incoming call - it wakes up.
This happens regularly, blank and cannot wake up.
Usually charging it wakes it up.
Flash back to stock, if it's still occurring there it's probably a hardware issue. As was stated earlier, the proxy sensor is suspect for sure.
thelawnet said:
I ran task29 before
Have tried three roms
Problem occurs e.g., today, blank screen, cannot activate, remove battery, try to turn on, get the buzzing sound which means it's turning on but still blank.
Press buttons, oops looks like I'm calling someone.
Phone still blank. Then get incoming call - it wakes up.
This happens regularly, blank and cannot wake up.
Usually charging it wakes it up.
Click to expand...
Click to collapse
That really sounds like a bad sensor.
And the advantage to that is, if it is a bad sensor, you could always perform some surgery on your device and install a new screen & digitiser as I did on mine. I had a problem with a slightly rattly earpiece afterwards but I think it was something I did. Handily I was able to purchase a pre-built screen and digitiser as a single unit complete with ribbon cables, I just had to swap it out and reattach the various ribbon cables. Proximity sensor and LDR are all in the one unit above the screen... Which is quite useful as they're all tiny surface mounted components
If you don't want to invest money, and like android I think that FRX07.1 does not use the sensor. That build would let you use the phone as is.
thelawnet said:
Any suggestions for fixing?
Click to expand...
Click to collapse
Any updates there OP? Did you make any advancement? =]

[Q] Variety of strange screen issues occuring

Apologies if this has been addressed before, but I searched and couldn't find something exactly like this...
Randomly one of 3 screen issues seems to be occuring on a daily basis:
1) Auto-Rotate stops working. Cannot get screen to rotate without reset (Yes, I've made sure auto-rotate is on in settings)
2) Screen will not Auto-Off. Even if I change settings to 15 secs, screen will not turn itself off. I have to manually turn it off. And, if I receive a text or any kind of notification it will light up again and stay on indefinitely.
3) Screen will not turn back on when trying to wake up device. Hitting the home button and power button both have no effect. Although the LED is usually blinking, and it seems the phone is still on.
For all 3 of the above issues, manually pulling out the battery and reseting the phone that way seems to always work. But, this is an annoying process to have to go through on a daily basis.
Also, I've noticed that these 3 symptoms don't occur simultaneously. For example, yesterday it wouldn't auto-off, but rotation would still work.
Not running any custom ROMs either

Screen too dim, backlight(Maybe) not working.

Hi all. I have a rather weird issue. After droping(oops) my phone, I ordered a new lcd. I shelved the phone as it was unusable until the screen arrived. When the screen arrived, I saw that the battery was dead. I charged it and changed the lcd. That's for the backstory. Fast forward to now. When I open the phone, the screen lights up at full brightness as one would expect at the android one logo. It stays there at full brightness for about 8secs But as soon as it starts loading android the screen dims to absolute dark. In the beginning I thought the phone was closing, you can't see anything... Unless you close the lights.
But even in absolutely dark room, the screen is still very dim, barely discernible. The phone works absolutely fine otherwise, touch camera sound etc. I backtracked the process and put it's original screen on, but it does the same.
I tried disabling auto brightness it does nothing. In fact, changing brightness from the slider does absolutely nothing whatsoever.
Tried calibrating the sensors from the engineering menu(not sure it was called that, the one you enter when you put numbers on the call menu) they seem to be working, but the brightness doesn't change.
Tried removing the battery for a prolonged amount of time (around 6 hours iirc). Still same.
At this point i'm thinking:
1)Software problem. I will really need to hard reset the whole thing, which i'd rather not, and hope for the best.
2)Bad screen, which doesn't explain why the previous one has the same problem, or why the screen works during the logo.
I hope I was able to give enough info. Any help would be greatly appreciated. Thanks!
Hi, I'm having almost the same issue (display very dim, but for me it is always very dim) and this manifested not after any dropping or screen replacement, I guess I just wrongly inputed a button sequence that configured the mobile in this weird status. It is really annoying as it is almost impossible to unlock sims, basically the phone is unusable, very frustrating....
Hey there, did anyone found a solution for this issue?
Has anyone solved this problem?
Have you found what was causing this?
I’ve the same issue, replaced the lcd on a xiaomi mi a1 and the backlight is present at the logo startup but completely black after that.[br]
On a dark room I can barely see the screen and all it’s working, but adaptive light button is missing, seems like the bootloader is able to use the backlight but not android itself
I have the exact same problem, i really hope someone knows a solution to this. I tried pretty much anything within my capabilities

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