Is your EVO soft resetting automatically or on its own? - EVO 4G Q&A, Help & Troubleshooting

Mine just started to after lunch today. I've had it on the desk and saw it restart about 3 times in less than a 15 minute window.
How do I know this just started and it hasn't been going on in my pocket? Well over the weekend I would have heard it reset (since it's not on silent/vibrate like it is at work). It also significantly drains the battery more if you are constantly soft resetting it/turning it off and on.
So is anyone else having this issue? I need to figure out if it was just a freak occurrence or if something is wrong with it.
I did NOT root it, running everything stock - I did some updates on some apps I have installed but no new programs installed in a couple of days - again this just started happening today in the last couple of hours.
And besides email and messaging, I'm not running anything in the background like Pandora or eBuddy, so I don't think it's a program causing it to reset.
Edit:
Not sure if this is the best category for the thread, but I could not find any threads similar to this besides the battery issue in general. Apologies if this thread already exists somewhere.

No uncalled for restarts here. Open the back, pull the battery, check the contacts? Is it plugged in when it does this? Try padding the battery with a folded piece of paper between the door and battery to ensure a snug fit. If it still does that, time to go to a store.

@Jye75
Thanks, I have pulled out and looked at the battery. I have that Seido case they were slangin' at Best Buy on it, I don't think there's an issue with the contacts.
One weird thing is during one of the automatic restarts, the phone made the start up sound. I had the phone on vibrate and the start up before that (and after when I manually restarted it) did not have a tone. Very odd... perhaps it's possessed.

Odd indeed... drop by a Sprint store, would be my next move.

It happened to me two times today since I did the full root last night. The last time it happened, I clicked on a input field and it restarted...

I had the issue when I turned off "enable always on mobile data"...turning it back on stopped the resets.
forum.xda-developers.com/showthread.php?t=701540 <-- no one said much in my thread about it

Probably just a kernel panic. I would not worry about it too much. It's happened to me on my Hero, and on my Evo.
For comparison purposes, how often does OS X Kernel Panic? How often does Windows BSOD?
Android is rather new technology in comparison. Yes, it runs Linux, which is rather mature at this point, but it's built with a lot of new technology, which may not be as mature as the stock kernel itself.
/two cents.

heed316 said:
I had the issue when I turned off "enable always on mobile data"...turning it back on stopped the resets.
forum.xda-developers.com/showthread.php?t=701540 <-- no one said much in my thread about it
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Click to collapse
Thanks, I realized that was one of the few things I've changed at the end of the weekend. Sweet!
blakejohnson86 said:
Probably just a kernel panic. I would not worry about it too much. It's happened to me on my Hero, and on my Evo.
For comparison purposes, how often does OS X Kernel Panic? How often does Windows BSOD?
Android is rather new technology in comparison. Yes, it runs Linux, which is rather mature at this point, but it's built with a lot of new technology, which may not be as mature as the stock kernel itself.
/two cents.
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Click to collapse
It reset about 8-10 times in less than 2 hours. More than half of that time the phone was in my pocket and not in use. I hardly got a signal inside of Walmart so it's not like I was using it that much in there.
I have set the data to be always on and hopefully this will help...
I appreciate all the help guys!

pekosROB said:
Thanks, I realized that was one of the few things I've changed at the end of the weekend. Sweet!
It reset about 8-10 times in less than 2 hours. More than half of that time the phone was in my pocket and not in use. I hardly got a signal inside of Walmart so it's not like I was using it that much in there.
I have set the data to be always on and hopefully this will help...
I appreciate all the help guys!
Click to expand...
Click to collapse
I had the same exact thing happen to me beginning this past weekend. It was driving me insane since it was rebooting every 30 minutes or so. I noticed it started happening more so when I did not have good signal. In any case I came to the conclusion it was all the tinkering (root part 1 and custom ROM) I've done with the phone so I wiped it last night and started from scratch (root part 1 and 2 and custom ROM). No reboots yet, but seeing your post concerns me since it's not the first post I've read regarding this issue. I'll keep you posted if mine keeps doing it. I really hope it's not a real issue, getting a replacement does not seem like it will be an easy process at the moment with them constantly selling out.

marcosowns said:
I had the same exact thing happen to me beginning this past weekend. It was driving me insane since it was rebooting every 30 minutes or so. I noticed it started happening more so when I did not have good signal. In any case I came to the conclusion it was all the tinkering (root part 1 and custom ROM) I've done with the phone so I wiped it last night and started from scratch (root part 1 and 2 and custom ROM). No reboots yet, but seeing your post concerns me since it's not the first post I've read regarding this issue. I'll keep you posted if mine keeps doing it. I really hope it's not a real issue, getting a replacement does not seem like it will be an easy process at the moment with them constantly selling out.
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Click to collapse
Thanks for the input. Your concern about the difficulty in getting a replaced unit due to them selling out is EXACTLY why I'm trying to figure out if this is a software glitch.
I'm also glad you pointed out that it tended to happen when the signal was ****ty. Last night I enabled the data always on (it was on by default and I turned it off earlier in the weekend) and I haven't had a reset yet this morning. Of course I've also been in good coverage areas. When it kept resetting like mad last night it was inside of Wal-Mart, and they have some serious shielding on their building or something since I rarely get a full or even half signal in there regardless of carrier or phone in past experience. A lot of friends on Altell/Verizon beg to differ with me though.
I'm thinking if they're connected, the fact that a weak data signal contributes to the device rebooting is really odd; the only time I can think of why a phone should reboot on its own is the OS crashes (or some app takes up ALL the available RAM, freezing it, then crashing it) or it overheats (but would seem to turn off rather than reboot). I had a BB Curve that did this at one point so I had to clear the cache all the time.
Edit:
Actually, I realized when it started to happen it was at work where I have excellent reception. Hmmm... well at least it hasn't reset on its own this morning so far (so far meaning 30 minutes).

pekosROB said:
Thanks for the input. Your concern about the difficulty in getting a replaced unit due to them selling out is EXACTLY why I'm trying to figure out if this is a software glitch.
I'm also glad you pointed out that it tended to happen when the signal was ****ty. Last night I enabled the data always on (it was on by default and I turned it off earlier in the weekend) and I haven't had a reset yet this morning. Of course I've also been in good coverage areas. When it kept resetting like mad last night it was inside of Wal-Mart, and they have some serious shielding on their building or something since I rarely get a full or even half signal in there regardless of carrier or phone in past experience. A lot of friends on Altell/Verizon beg to differ with me though.
I'm thinking if they're connected, the fact that a weak data signal contributes to the device rebooting is really odd; the only time I can think of why a phone should reboot on its own is the OS crashes (or some app takes up ALL the available RAM, freezing it, then crashing it) or it overheats (but would seem to turn off rather than reboot). I had a BB Curve that did this at one point so I had to clear the cache all the time.
Edit:
Actually, I realized when it started to happen it was at work where I have excellent reception. Hmmm... well at least it hasn't reset on its own this morning so far (so far meaning 30 minutes).
Click to expand...
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Well for what it's worth, mine was also doing it in good signal areas as well. It just seemed a lot more pronounced when I was getting bad signal. Anywho I reread your original post that you are running stock software so let's see if it keeps occuring for both of us regardless of the differences in software we are running. I also still have "Enable data always on" off.

marcosowns said:
Well for what it's worth, mine was also doing it in good signal areas as well. It just seemed a lot more pronounced when I was getting bad signal. Anywho I reread your original post that you are running stock software so let's see if it keeps occuring for both of us regardless of the differences in software we are running. I also still have "Enable data always on" off.
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Click to collapse
Sounds like a plan. Still no problems so far with data always on.
FWIW I also did the battery trick by switching the phone to CDMA auto from GSM auto. Supposedly you have to do it everytime you boot your phone, and it's supposed to help with battery life. Thread here:
http://forum.xda-developers.com/showthread.php?t=700601

It has to have something to do with turning off always on mobile data. It goes away when it's on, but then comes back when you turn it off. I just did rooted and unlocked nand protection on my phone last night and turned off always on mobile data and haven't had any reboots yet. Then again, it took a little while for it to start resetting last time so we'll see I guess. Could just be some glitch in the software that putting a new rom on has fixed...

It has to have something to do with turning off always on mobile data. It goes away when it's on, but then comes back when you turn it off. I just did rooted and unlocked nand protection on my phone last night and turned off always on mobile data and haven't had any reboots yet.
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Click to collapse
Mine had been the complete opposite, I have had data off, and when I turned it on yesterday it started reseting, I turned data back off last night and have had no more problems...
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I had this happen to me while I was trying to talk on the phone and use google navigation at the same time while running the Overclocking widget to throttle my cpu to 285mhz when the screen was off. Whenever I turned off the screen my phone would reboot.
My guess is that there some issue there where the cpu cant keep up with the heavy usage, locks up and forces a reboot...
I've since gotten rid of the OC widget, rooted my phone and installed a custom rom. I've not had it happen since, of course I havent tried talking and using google nav yet.
I've also noticed that advanced task killer caused the htc sense launcher to reboot (force killed) every once in a while... I've gotten rid of that too...

happend to me while talking on the phone twice, it was weird i could hear him still talking the entire time it was rebooting, up untill the OS actually launched...Im gunna try and kill set cpu, how many other people have this running while its rebooting???

widjit said:
happend to me while talking on the phone twice, it was weird i could hear him still talking the entire time it was rebooting, up untill the OS actually launched...Im gunna try and kill set cpu, how many other people have this running while its rebooting???
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This happened to me today, in-call. My phone has reset 6 times since then off-call.

Alright un-installed setcpu and it still resets. I'm now trying to shim my battery to see if its a loose connection. I gotta figure this out its driving me crazy...
UPDATE: still hapining with battery shined, tried both data sync on and off, installed setcpu, all to no avail... maybe I will try a hard reset... I remember on my kaiser this started hapinin and it was a bad nand flash, but I'm running stock with unrevoked... so if anyone has any ideas I'm wide open.
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widjit said:
Alright un-installed setcpu and it still resets. I'm now trying to shim my battery to see if its a loose connection. I gotta figure this out its driving me crazy...
UPDATE: still hapining with battery shined, tried both data sync on and off, installed setcpu, all to no avail... maybe I will try a hard reset... I remember on my kaiser this started hapinin and it was a bad nand flash, but I'm running stock with unrevoked... so if anyone has any ideas I'm wide open.
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Click to collapse
Running Toast's root has stopped it for me as of today. If that actually had any effect, I have no idea...but no resets yet with always on mobile data on and off. Maybe flashing the rom again helped...

heed316 said:
Running Toast's root has stopped it for me as of today. If that actually had any effect, I have no idea...but no resets yet with always on mobile data on and off. Maybe flashing the rom again helped...
Click to expand...
Click to collapse
Me too, I'm totally stuck on part 2 though...
widjit said:
Alright un-installed setcpu and it still resets. I'm now trying to shim my battery to see if its a loose connection. I gotta figure this out its driving me crazy...
UPDATE: still hapining with battery shined, tried both data sync on and off, installed setcpu, all to no avail... maybe I will try a hard reset... I remember on my kaiser this started hapinin and it was a bad nand flash, but I'm running stock with unrevoked... so if anyone has any ideas I'm wide open.
Click to expand...
Click to collapse
Wow dude I'm sorry to hear you're having that much trouble. I'm on step 2 of part 2 of Toast's root method but running into major issues. Since I did step 1 (and before that I enabled data always on again) I haven't had a reset issue.
For the record, my Hardware version 2.
Do you guys think this is a widespread or isolated issue? I'm surprised it hasn't happened more or less, in other words I figured there would be either a lot or hardly any comments about it. This medium sized number is interesting.

Related

has there been a fix for the constant rebooting?

hey guys, got my incredible a few months back and love it except for the fact that it keeps rebooting on me about a half a dozen times a day sometimes more. it's rather annoying. i am rooted and have tried a couple different roms including synergy and the new skyraider rom. it still does it running sky-raider. I love the phone i am just annoyed at the constant rebooting when i am browsing the net or watching a movie or something else. i've noticed that the phone itself is getting hot a lot.
also, my battery has been draining really fast after it has been charging all night. like i drive to work 30 minutes away and if i listen to music or online radio the battery drains to like 85-90 percent.
i am up for a upgrade in november so i will probably get a new phone then but I don't want to. i like my incredible. i want to wait until other phones come out. possibly thinking about getting the iphone 4 but I've never owned anything Apple before. always been a htc / android guy.
also, i got the phone used off ebay. if I take it to the store they won't be able to help me or anything like that since it's not under warrent or anything correct? do I just have to suck it up until my upgrade in november?
thanks for the help.
jonmchugh said:
hey guys, got my incredible a few months back and love it except for the fact that it keeps rebooting on me about a half a dozen times a day sometimes more. it's rather annoying. i am rooted and have tried a couple different roms including synergy and the new skyraider rom. it still does it running sky-raider. I love the phone i am just annoyed at the constant rebooting when i am browsing the net or watching a movie or something else. i've noticed that the phone itself is getting hot a lot.
also, my battery has been draining really fast after it has been charging all night. like i drive to work 30 minutes away and if i listen to music or online radio the battery drains to like 85-90 percent.
i am up for a upgrade in november so i will probably get a new phone then but I don't want to. i like my incredible. i want to wait until other phones come out. possibly thinking about getting the iphone 4 but I've never owned anything Apple before. always been a htc / android guy.
also, i got the phone used off ebay. if I take it to the store they won't be able to help me or anything like that since it's not under warrent or anything correct? do I just have to suck it up until my upgrade in november?
thanks for the help.
Click to expand...
Click to collapse
Seriously, dropping 15% after half an hour of streaming anything on that device is amazing performance. It wasn't real hard to completely kill that battery in an hour, frankly. As for the heat, I not only got it so hot it stopped charging a number of times, but I overheated it until it shut off and wouldn't come back on for an hour. That phone would last about 10 hours sitting on a table untouched. I never owned a device that destroyed a battery as fast as the Incredible. It was a useless paperweight most the first month I had it until I got the 3500mAh battery for it.
That said, I doubt Verizon would honor any warranty on it, and even if they did, I wouldn't expect a different device to be any different.
I use the stock Froyo ROM and have never had one random reboot. Also, I use the standard battery most days and get a full day out of them. That's all you can ask out of just about any smartphone.
Friend had nearly the same symptoms, her sd card wasn't fat32; double check yours. Better yet, load a sense ROM, and remove the sd and reformat it. Copy sd contents to/from pc before and after format.
Sent from my ADR6300 using XDA Premium App
ejdavis72 said:
I use the stock Froyo ROM and have never had one random reboot. Also, I use the standard battery most days and get a full day out of them. That's all you can ask out of just about any smartphone.
Click to expand...
Click to collapse
The newest BlackBerry Bold goes about 3 days on a charge.
loonatik78 said:
The newest BlackBerry Bold goes about 3 days on a charge.
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Click to collapse
I always just swap batteries so it's no big deal to me if they get 1 or 3 days of battery life. If I had any interest in Blackberry whatsoever, I would find that interesting.
well i'm constantly getting frustrated with this phone. good thing i have an upgrade on the 21st. i've tried everything. tried 4 different roms. even upgraded to the new 2.3 android gingerbread os and it still reboots constantly. it just rebooted like 3 times with no good results. i think it's a faulty hard ware. I doubt that Verizon will let me upgrade 2 weeks ealier even though my phone is not working. i can't take it anymore. any help would be grealty appreciated. thanks.
Jon
jonmchugh said:
well i'm constantly getting frustrated with this phone. good thing i have an upgrade on the 21st. i've tried everything. tried 4 different roms. even upgraded to the new 2.3 android gingerbread os and it still reboots constantly. it just rebooted like 3 times with no good results. i think it's a faulty hard ware. I doubt that Verizon will let me upgrade 2 weeks ealier even though my phone is not working. i can't take it anymore. any help would be grealty appreciated. thanks.
Jon
Click to expand...
Click to collapse
You must have some bad hardware in there. Have you tried it without the SD card? I have a bad SD card bluescreen my computer before. Just an idea.
Or you could try replacing the battery and seeing if there are any further reboot issues. Your battery is the one constant I observed after reading your initial post.
I'm having the same problem. I've had the phone for over a year and love it. Two months ago I started getting random reboots. I've changed roms, kernels. It seems to happen when it's charging, but it's not limited to that. it happens when using GPS, streaming, and then would become really unstable for a few boots. I've tried capturing
a logcat of it, but it didn't yield anything useful. Also looked at
my last_kmsg and didn't really see anything odd. I've swapped batteries, completely wiped and it still rebooted with no apps installed but stock plus ROM. At this point i'm thinking hardware, voltage problems. Any ideas?
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pures said:
I'm having the same problem. I've had the phone for over a year and love it. Two months ago I started getting random reboots. I've changed roms, kernels. It seems to happen when it's charging, but it's not limited to that. it happens when using GPS, streaming, and then would become really unstable for a few boots. I've tried capturing
a logcat of it, but it didn't yield anything useful. Also looked at
my last_kmsg and didn't really see anything odd. I've swapped batteries, completely wiped and it still rebooted with no apps installed but stock plus ROM. At this point i'm thinking hardware, voltage problems. Any ideas?
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
It's a hardware issue. If yours is still in warranty, go to Verizon and they will swap it out for you. I had the same issue and nothing you can do (changing ROMs, kernels, etc.) will fix it.
I asked this same thing, its an issue with the USB mount or something I can't remember the answer for it, look up my posts and see if you can find the topic where I ask this, or search for 5 times vibrate/ reboot fix for incredible
Also I noticed that the black thing behind the battery, with the esn number, I made an observation that if you have a plastic leafy type of black cover, then I noticed that these incredibles reboot, I've only had 2 phones with a thinner black cover thing, so I'm not sure if this applies to all the thin covers, but I got an incredible now and the black esn cover is more stiffer and harder, so maybe it does have to do with overheating...since my new incredible doesn't ever constantly reboot
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From everything I've seen and read, it seems like the random reboots point to a bad sector of RAM. I get once I'd say once every 3-4 months, which I won't complain about. But it's never anything rom/kernel/radio related.
Tho someone mentioned the cover where the ESN number is located on the INC under the battery. I have noticed a slight "warping" which I'm absolutely certain is due to heat. Not largely noticeable, but pretty significant nonetheless. I'd take a pic, but only have my INC as a camera lol.
If I use gps in the car, running for 3+ hrs, it will reboot due to overheating. Natural damage control for the phone.
Sent from my ADR6300 using xda premium

Live Tile Debacle

So, I finally hit my first problem, and I think I have T-Mobile to blame. A couple of days ago, TMo had massive issues here in Miami. The phones were reading you had full 3G signal, but the moment you even tapped on the phones, the signal dropped and died for about an hour at a time. Ever since then, none of my livetiles which use background agents as opposed to push have updated (with the exception of WeatherLive, but the backside won't update). I can tell when this began happening because of the last timestamp stuck on the tile. I've tried everything from uninstalling, to killing the tasks in the settings or app, everything. Won't update over WiFi either. I really don't want to experiment here and hard reset, so have any of you had your non-push tiles
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Stop working? Sorry, board express sucks tremendously.
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Might sound obvious but you have tried a restart?
brummiesteven said:
Might sound obvious but you have tried a restart?
Click to expand...
Click to collapse
Multiple restarts, battery pulls, I've turned every connection on and off, uninstalled and reinstalled every app, forced off the agents in settings and turned them back on, turned them off/on from within the app, etc...
I'm 99.9% positive that the issue T-Mobile had caused this, I mean, it was bad. It caused my girlfriend's myTouch4G to run out of battery in an hour and 45 minutes.... I'm assuming because it was probably hammering to get a signal. I'm pretty sure we have other Miami users here who can tell you how bad it was. But, now NONE will update, unless the app updates when I open it, and it's really, really starting to piss me off.
FiyaFleye said:
Multiple restarts, battery pulls, I've turned every connection on and off, uninstalled and reinstalled every app, forced off the agents in settings and turned them back on, turned them off/on from within the app, etc...
I'm 99.9% positive that the issue T-Mobile had caused this, I mean, it was bad. It caused my girlfriend's myTouch4G to run out of battery in an hour and 45 minutes.... I'm assuming because it was probably hammering to get a signal. I'm pretty sure we have other Miami users here who can tell you how bad it was. But, now NONE will update, unless the app updates when I open it, and it's really, really starting to piss me off.
Click to expand...
Click to collapse
Could mean there's still an outage in your are? I recently had a tower problem for two months and who knows how much longer had I not noticed the drop in data speeds. Anyways, during that time when it was dropping in between EVDO and 1X, certain apps of mine wouldn't update because it'd take forever to pull the data or it'd time out.
So while call wise you're okay, data wise you might be outta luck? I'd call T-Mo and ask.
Something went wrong because everyone calling me went straight to voicemail....
It sounds like something during the network outage may have caused your registry to become corrupted (although I'm at a loss to say how that could happen). I'm afraid you may have to do a hard reset.
ScottSUmmers said:
Could mean there's still an outage in your are? I recently had a tower problem for two months and who knows how much longer had I not noticed the drop in data speeds. Anyways, during that time when it was dropping in between EVDO and 1X, certain apps of mine wouldn't update because it'd take forever to pull the data or it'd time out.
So while call wise you're okay, data wise you might be outta luck? I'd call T-Mo and ask.
Click to expand...
Click to collapse
I thought about that, but I left the phone connected to WiFi for a total of ten hours, and none of them updated. And the tiles (like 4th & Mayor) which update through push are working, which is driving me INSANE lol.
RoboDad said:
It sounds like something during the network outage may have caused your registry to become corrupted (although I'm at a loss to say how that could happen). I'm afraid you may have to do a hard reset.
Click to expand...
Click to collapse
Yeah, that's really the main thing I'm trying to figure out, too. If I could somehow figure out what caused it, maybe we can prevent this in the future. My only guess is they somehow got jammed up due to the confusion. The phone literally acted as though it had full signal, until I physically did something that required signal (make a call, send a text, get online) and then it would drop out immediately. It wasn't only me. My office has a Vibrant, iPhone 4, and my HD7 on the T-Mobile network, and all three acted the same that day. It was horrible, I almost walked to AT&T and switched over, it was THAT bad, lol. A part of me is hoping they magically start working, because a hard reset at this point would be a *****. On the plus side, it would probably fix my Visual Voicemail issue -.-
It looks like it's definitely screwed, front of tiles are updating, backs aren't
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FiyaFleye said:
It looks like it's definitely screwed, front of tiles are updating, backs aren't
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Click to expand...
Click to collapse
That sucks man. Any chance your phone is unlocked and you can edit the registry?
ScottSUmmers said:
That sucks man. Any chance your phone is unlocked and you can edit the registry?
Click to expand...
Click to collapse
It is, and yes
I restored to my Dec 8th backup, and now everything is perfect. The phone was even behaving funny, no idea what the hell happened
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Cool! I didn't even think to ask if you had a recent backup, but that works just as well as a reset or regedit at fixing a corrupt registry. You end up losing a few things, but not nearly as much as a reset would cause.
I tried the reset before the restore to see if it fixed my VVM always on speaker lol, it didn't, so restored, thanks for the help though
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T-Mobile Note3 randomly rebooting

So, I got my Note3 last week as soon as I heard CM11 nightlies were officially available. I spent zero time with the stock ROM.
Everything installed perfectly the first time. CM11 ran nearly perfectly, especially considering it's a nightly and there are no stable releases or RCs, yet, etc.
On Thursday I spent a full day at my desk at work. I noticed that my phone rebooted in my pocket. I figured "hey, it's a nightly...I've seen far worse"....then I noticed almost every 2 hours it seemed to reboot again, sometimes more frequently. It never rebooted in the middle of me using it...only while in my pocket.
So, I figured "hey, no big deal. Another nightly or two and this should be ironed out." So I restored my stock backup on Friday after work. All weekend long, no problems whatsoever. I figured it must have been something wonky in the nightly CM11.
Then on Monday, while sitting at my desk, it happened again...and again....and again. Same exact circumstances. I figured maybe I borked something so I got a restore-to-stock and flashed it via Odin.
Well, long story short this continues to be a problem whenever I spend any significant time at my desk at work. It doesn't happen anywhere else so far. It happens with any ROM I throw at it. I've Googled around and it appears that I'm far from the only person experiencing this problem however I don't experience froot-loops like a lot of people. Just semi-random reboots.
Now, I'm pretty convinced that a different (or new) modem would take care of this. I had the GS2 on Sprint and we had a problem we referred to as "LOS" (Loss Of Service) which typically required a reboot...even on my bone-stock phone...it seems to happen with the same randomness. One thing I do know about sitting at my desk, my phone is constantly switching back and forth between H, H+, LTE, DC and occasionally E...Edge being the only thing that gets solid service about 1 wobbly bar.
That's my own theory. This isn't a deal breaker for me. It only happens at work and if I wait a few seconds my phone is back in commission without any intervention.
Anyone else have a similar experience, tips, ideas, theories...? I'm more curious than anything.
Perhaps a Wi-Fi issue?
krelvinaz said:
Perhaps a Wi-Fi issue?
Click to expand...
Click to collapse
I keep wifi off at all times, wifi scanning set to off. I have unlimited data and my 4G speeds outclass my (relatively very good) cable modem speeds at home and at work (I live and work a stones throw from the NOC...I mean...literally, across the street from both places). I would prefer wifi if it wasn't sketchier than my cell connection.
So, it's not that.
How many files on your microSD card? Notice I asked how many, not how much space taken up. Android's media-scanner service seems to have huge stability issues once you cross the 10,000 files threshold. If that's your case, delete some files and see if it still reboots. I had about 10k files, deleted down to 6.5k and no more random reboots for me.
I have the same issue, and I don't have a micro SD card in the slot. The phone will randomly restart, usually after unlocking the phone. I have disabled wifi-scanning, auto app updates, and factory reset device, but nothing helps. It didn't do this before the kit kat update. It only happens maybe once a day or every other day. It's not terrible, just annoying at times. I'm thinking its a software bug.
Also, i'm running everything stock at the moment.
I have been on Cyanogenmod nightlies since I got the phone...and in the past week or two it does not reboot randomly with either Cyanogen or AOKP. At all. Still does with TW, I haven't taken the KK update so I don't know if that will help or hurt....and unless I absolutely am required to I won't be taking that update ever.
Maybe some kind of interference, that's kinda odd that it's happening only at your desk. And on stock.....
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Should I update?

Should I update from where im at? I haven't updated my phone since I took it out of the box. All I did was root to install wanam expose, xposed installer and region lock away. What do you guys recommend? What's the easier way to update without installing a custom recovery.
Sent from my SM-N900T using XDA Free mobile app
Yes and use my guide here... http://forum.xda-developers.com/showthread.php?p=54787998
soulja4187 said:
Should I update from where im at? I haven't updated my phone since I took it out of the box. All I did was root to install wanam expose, xposed installer and region lock away. What do you guys recommend? What's the easier way to update without installing a custom recovery.
Sent from my SM-N900T using XDA Free mobile app
Click to expand...
Click to collapse
No i wouldnt stay on jellybean too many problems with kitkat.
The only "problem" i can come up right away is apps using extSDcard issue... which is already solved if root. What other problems are there?
effortless said:
Yes and use my guide here... http://forum.xda-developers.com/showthread.php?p=54787998
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Click to collapse
Thanks i updated to NF9 using your method, i then rerooted my phone. Lot faster than before. Thank you very much
Sent from my SM-N900T using XDA Free mobile app
Sure there are other problems, in my case I can't get the battery usage under control. I'm rooted and freeze whole bunch of stuff, more so than under Jelly Bean and it's still not what it used to be. I even did full factory reset, which is a huge pain all by itself (car BT pairing took 3 days alone, it wouldn't auto connect, lost few games progress despite restoring from backup, needed to restore AC3 again etc.) and still battery usage is much higher now than before. I really see no improvement whatsoever, oh wait I see that new volte message sometimes popping up, big deal, I can make phone calls just the same as before . Did I mention I lost region unlock? Not sure about SIM lock, I know it got unlocked with region, but now, after update probably locked again. To be fair Effortless method worked great, but for me it was all downhill afterwords and I'm not sure I would upgrade knowing what I know now. Maybe my experience is isolated and due to something particular I did or not do, but the old saying "don't fix it if it ain't broken" rings in my ear over and over again.
pete4k said:
Sure there are other problems, in my case I can't get the battery usage under control. I'm rooted and freeze whole bunch of stuff, more so than under Jelly Bean and it's still not what it used to be. I even did full factory reset, which is a huge pain all by itself (car BT pairing took 3 days alone, it wouldn't auto connect, lost few games progress despite restoring from backup, needed to restore AC3 again etc.) and still battery usage is much higher now than before. I really see no improvement whatsoever, oh wait I see that new volte message sometimes popping up, big deal, I can make phone calls just the same as before . Did I mention I lost region unlock? Not sure about SIM lock, I know it got unlocked with region, but now, after update probably locked again. To be fair Effortless method worked great, but for me it was all downhill afterwords and I'm not sure I would upgrade knowing what I know now. Maybe my experience is isolated and due to something particular I did or not do, but the old saying "don't fix it if it ain't broken" rings in my ear over and over again.
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Click to collapse
If your having issues you might want to try reflash. I didn't loose any apps or games, my car bt connected the same, remember that now your phone uses volte which could be a cause for more battery drain so why don't you try turn it off after reflashing. My only complaint is that while your on a voltle call you can conference as many calls you want but don't have the option to drop a specific line so only option is to end all call. I just went to volte settings and changed it to do not use volte and now i got back my conference call button back when on multiple calls.
Sent from my SM-N900T using XDA Free mobile app
soulja4187 said:
If your having issues you might want to try reflash. I didn't loose any apps or games, my car bt connected the same, remember that now your phone uses volte which could be a cause for more battery drain so why don't you try turn it off after reflashing. My only complaint is that while your on a voltle call you can conference as many calls you want but don't have the option to drop a specific line so only option is to end all call. I just went to volte settings and changed it to do not use volte and now i got back my conference call button back when on multiple calls.
Sent from my SM-N900T using XDA Free mobile app
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Click to collapse
Thanks for ideas, but It's not volte, when home i"m always on wifi and for example just last night lost 20% charge overnight, wakelock shows nothing, the only time I had anything like that on JB was when I switched off wifi power save in secret menu long time ago when troubleshooting wifi calling. BT first wouldn't connect at all, then connected, but wouldn't reconnect again next day, finally on third day it held. I think I read somebody was claiming SD card fix breaks BT, or something like that, but now finally seems to be working. I'll probably freeze/disable everything at some point and then start enabling few apps at the time, to see when it starts blowing battery again, but this will take forever.. Update itself went fine, I even verified firmware's checksums, like first time ever and I have no reboots, no crashes, no freezing. Actually let me check that stupid wifi save mode, maybe it turned itself off.
pete4k said:
Sure there are other problems, in my case I can't get the battery usage under control. I'm rooted and freeze whole bunch of stuff, more so than under Jelly Bean and it's still not what it used to be. I even did full factory reset, which is a huge pain all by itself (car BT pairing took 3 days alone, it wouldn't auto connect, lost few games progress despite restoring from backup, needed to restore AC3 again etc.) and still battery usage is much higher now than before. I really see no improvement whatsoever, oh wait I see that new volte message sometimes popping up, big deal, I can make phone calls just the same as before . Did I mention I lost region unlock? Not sure about SIM lock, I know it got unlocked with region, but now, after update probably locked again. To be fair Effortless method worked great, but for me it was all downhill afterwords and I'm not sure I would upgrade knowing what I know now. Maybe my experience is isolated and due to something particular I did or not do, but the old saying "don't fix it if it ain't broken" rings in my ear over and over again.
Click to expand...
Click to collapse
Ok first of all the reason why I'm responding is purely to try and help, and I know some people can be sensitive to criticism so I just wanted to clarify that my intentions are not to flame you. With that being said I know that I don't "know" so I'm only basing this from your post, but you seem to be extremely negative about the entire process in general. I also understand that it may be overwhelming for people who aren't technically "in to" rooting or even customizing their phones, which is why I often consider rooting to be a double edged sword for a lot of people.
This is why basically imo it's a complete waste for someone to "pay" someone else to root or customize their phone for them (I'm definitely not implying that's what you did or anything just to clarify), because it's not in the least bit a one time thing where once it's done it'll just be smooth sailing from there on out. It takes a huge amount of upkeep and dedication to get and enjoy the most out of what rooting and customizing has to offer, and for some people the trade off just isn't worth the overall amount of work which involved with it. It always just depends on the person, how they use and how much they use their phones, the amount of work they are willing to put into it, and what exactly they expect to get out of it, to determine if it's even worth the process to begin with.
As far as what you were talking about with wiping the phone, having to set everything up again, and losing some of your game data, it kinda sounds like that was along the lines of a traumatic experience for you especially when compared to others who might actually go through that same process 10 or more times a day and really enjoy it.
Also as far as your battery life goes there's so many different variables that can determine whether you'll have killer battery life or struggle to make it through the day kinda battery life, but the beauty of root and the ability to customize is that you never have to just settle for one or the other. One thing I'd strongly suggest is to look into different Kernels depending on which rom you're on, because it's amazing how much difference the right kernel for your device alone can make with battery. Every single device is different in it's own tolerances and even if you pull 2 of the same phones that are back to back off of the assembly line, one might work better with a specific kernel/rom combination than another, one could have better stock battery life than the other, and so on. So I always try to take others experiences with certain Kernels or Roms kind of lightly, because that doesn't necessarily mean I'm going to have the same results with my specific device.
Another to keep in mind is that whenever you flash a new rom, kernel, or even flash a new ota, it'll always take at least 3 or 4 days before the kernel will fully settle in and start to show the "true" battery life and performance that you can expect. So if you flash a new rom or kernel and then decide after just one day that the battery life sucks or that the performance isn't what you were expecting and then flash something else, you literally have no idea how that rom or kernel would've truly performed because it didn't even have enough time to settle in. For example I flashed a kernel one time and for the first 3 days the battery life was 10 times worse than what I was getting, and then half way through the 3rd day I started to notice it getting better and better until it wound up literally being the best battery life I had ever had at that point. So if I would've said screw it and automatically decided it was going to be terrible based on what it did at first, I would've screwed myself out of the best battery life I'd ever had up until then. It just takes a lot of patients and I'm not saying this is what you did at all, but I think a lot of people simply don't wait long enough to actually see the "true results" before deciding something is good or bad.
Anyway I waited awhile before doing the update as well because my phone was running almost exactly how I liked it, and when I finally did do the update I wasn't getting the same results at first which can always be discouraging. I'm glad now that I did do the update though because it took some tinkering with but now it's running even better than it was before. Good luck with your phone though and I guess my point is that you don't have to settle for anything if you don't want to, that's the beauty of being able to do all of this on the first place!
Sent from a modified ColecoVision
Thanks for the advice, but to clarify things: there are many posts on this forums and T-mobile forum complaining about poor battery life after updating to KK, so I'm not alone. It's been close to 2 months since I updated and I still can't get my phone to run as efficiently as it was, so I'm frustrated since nothing shows up in wakelock or any other program I tried. One time I can loose 20% overnight, other time 2%, never had anything like that before. I have no idea what are you talking about people paying for rooting their phone, so I just leave it at that. I have few games that have many levels, where you can't go to next level before finishing the lower one, I backed up all programs and data with Titanium and some games didn't restore properly, even with multiple tries leaving me at level one, no big deal since I'm not hardcore gamer, but things like that do happen. As far as updates in general go, I had a lot of bad experiences, once I even lost my desktop computer after updating manufacturer released faulty BIOS and had to buy video card to fix it, even recent Apple's ios 8.01 update was faulty and they had to release update to update, next day, so things not always go as planned. I do not see any visible benefits in KK, all I see is broken SD card access, gone per apps permission settings, patched up root exploit (thank you towelroot for new one, which is already patched in the latest release BTW) and in my case poor battery life, so I'm not impressed and not quiet sure it was worth for me to update. I felt OP should have been warned, that there are some people having some issues after the update. Maybe because I like my Note3 a lot and want it to be perfect, this battery issue annoys me more than it should, but it seems the harder I try, the worst it gets.

Super Unstable

Hey guys, i need some help. Recently I Odin the latest Tar OG1, and used the debloated OG1 stock Rom that is in the Developer Forums. Everything was going well and after a few weeks I started noticing that my phone would start to lag really bad and then just freeze for long periods. I can't do anything while it's frozen and more than often it will restart on it's own. I've wiped everything and restored it using the Tar and even on complete stock it does this. I'm starting to think it has something to do with my actual phone but I don't know how to make sure. I had twrp and even that lags and freezes sometimes. I don't know what I could have done to make this happen, I had xposed installed, and i was running the beastmode kernal as well. Anyone have thoughts on this?
Update: so now my phone just cut and restarted again out fo the blue (I was trying to set an alarm) and my screen went black with fading lines on it, then suddenly it started vibrating nonstop., had to yank the battery. turned it back on and now it just restarts when idle.
One of my Note 4's started lagging real bad, locking up (requiring battery pull), and constantly restarting. Its completely stock, I've read around online that its likely an issue with the onboard eMMC memory on the motherboard dying. Only cure is to replace the motherboard.
I found a work around though, download an app called Wake Lock (or something like that), start it and set to partial wake lock. Phone basically runs like nothing is wrong with it now. Have about 6 months before I can upgrade so hopefully it holds out until then.
FanOfSkynyrd said:
One of my Note 4's started lagging real bad, locking up (requiring battery pull), and constantly restarting. Its completely stock, I've read around online that its likely an issue with the onboard eMMC memory on the motherboard dying. Only cure is to replace the motherboard.
I found a work around though, download an app called Wake Lock (or something like that), start it and set to partial wake lock. Phone basically runs like nothing is wrong with it now. Have about 6 months before I can upgrade so hopefully it holds out until then.
Click to expand...
Click to collapse
Dude you are awesome!!! I managed to odin the stock tar again, went through setup at super slow speed just to be sure, and then installed the app. As long as i take some caution it is running like normal again! With the Note 7 recalls this really help buy the time I need before i can get one. Thank you so much!
HunterKiotori said:
Dude you are awesome!!! I managed to odin the stock tar again, went through setup at super slow speed just to be sure, and then installed the app. As long as i take some caution it is running like normal again! With the Note 7 recalls this really help buy the time I need before i can get one. Thank you so much!
Click to expand...
Click to collapse
No worries, I did lots of reading online and banging my head against the wall when it started acting up. It was really weird, it was acting fine one day, then the next slow, lagging, locking up, and restarting. I tried factory resets, reinstalling old stock ROMs, taking the sd card out. Finally stumbled onto a post in another forum where a guy mentioned that app. Since installing it, as long as I keep it running, phone acts like normal, that's about a month now.
FanOfSkynyrd said:
No worries, I did lots of reading online and banging my head against the wall when it started acting up. It was really weird, it was acting fine one day, then the next slow, lagging, locking up, and restarting. I tried factory resets, reinstalling old stock ROMs, taking the sd card out. Finally stumbled onto a post in another forum where a guy mentioned that app. Since installing it, as long as I keep it running, phone acts like normal, that's about a month now.
Click to expand...
Click to collapse
Im not gonna lie, i don't know exactly what it does. Does it drain your battery quick by chance? Mine dripped from 79% to about 40% in the span of an hour. Not sure if its because of the fresh flash or not
The Note which has issues is my wife's phone and she is a "power" user, lots of screen on time (think her timeout is set to like 2 minutes or something like that). I dont think she has seen any appreciable difference in battery life, but I'm sure it does drain a little bit as the partial wake lock never really allows the phone to enter into a true sleep/battery saving mode.
I had freezes and boot loops, and it turned out to be a bad battery. Strange, right? But it's true. I replaced the battery with a new one and everything worked fine again.
The battery had just started to swell, which is a sign of a failing battery. So, even if the battery isn't your problem, it's always good to check it now and then for changes in thickness.

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