Develop Bugs

seems to scratch easily.....

Ive only had mine since the Saturday before last and already I have a tiny scuff on the lens and a hairline scratch on the screen. I've not dropped, manhandled or in any way mistreated the handset and I keep it in my jeans pocket with no other items....I can't for the life of me work out how this has happened. Luckily It's going back to T-Mobile as I'm not happy with the headphone loudness...unfortunately it will spoil my enjoyment of the device a little as I'm going to be constantly worrying about scratches .appearing from nowhere.
Just thought I'd let you guys know that it might be wise to get a case and screen protector for your Desire and not assume that careful handling will prevent it getting irritating scratches or marks.

I have not received mine yet (it should be tomorrow), but I got same experience like yours with my HTC Kaiser.
I put it in my jeans pocket with nothing else, but yeah ... got scratches and the LENS cover is dirty which you cannot clean it.
I could buy the back part where the lens cover reside, but that's 30 euro in cost.
So, now, I bought a "seal" type of pouch for my upcoming HTC Desire
http://www.fommy.co.uk/view-full-page.asp?divid=Google&cat=Cases&skuno=82280
I already received it, it is soft leather and look nice. It should cover the whole device with slide open on top.
And I will buy screen protector later from martinshields.com (bit expensive, but it never let me down on my HTC Kaiser, Touch Dual, and Nintendo DSi). Strong, clear, thin and NO BUBBLES!
leoni1980 said:
Ive only had mine since the Saturday before last and already I have a tiny scuff on the lens and a hairline scratch on the screen. I've not dropped, manhandled or in any way mistreated the handset and I keep it in my jeans pocket with no other items....I can't for the life of me work out how this has happened. Luckily It's going back to T-Mobile as I'm not happy with the headphone loudness...unfortunately it will spoil my enjoyment of the device a little as I'm going to be constantly worrying about scratches .appearing from nowhere.
Just thought I'd let you guys know that it might be wise to get a case and screen protector for your Desire and not assume that careful handling will prevent it getting irritating scratches or marks.
Click to expand...
Click to collapse

leoni1980 said:
Ive only had mine since the Saturday before last and already I have a tiny scuff on the lens and a hairline scratch on the screen. I've not dropped, manhandled or in any way mistreated the handset and I keep it in my jeans pocket with no other items....I can't for the life of me work out how this has happened. Luckily It's going back to T-Mobile as I'm not happy with the headphone loudness...unfortunately it will spoil my enjoyment of the device a little as I'm going to be constantly worrying about scratches .appearing from nowhere.
Just thought I'd let you guys know that it might be wise to get a case and screen protector for your Desire and not assume that careful handling will prevent it getting irritating scratches or marks.
Click to expand...
Click to collapse
Similar situation with me - a few tiny scratches on the screen. Have to look hard to see them, but they're there. Waiting on screen protectors.

Just in case your getting confused... The screen has a cross hatch set of lines in it... Its part of the multitouch hardware i think. you can only see it in some angles of light. Same with the gridded dots.
Though i did buy a cheap felt pouch to keep it safe untill the PDAir cases come out.

I had a spare screen protector from my Milestone i just cut it to size and used that, far better than not having one at all, even though my old phone the Milestone had gorilla glass which they say you can't scratch i still never trusted it.

put it in a pouch.
Just cos there's no keys, pens etc. in your pocket, does not mean there's no fluff, grit or something else in there that will scratch the screen when it's pressed against your leg. all it takes is a tiny particle of grit or sand to get between the lining of your pocket and the screen and it'll scratch it to buggery!

I put an old Hero screen protector on mine, its covered the main screen portion but not the bezel area, waiting on my official screen protector though!

lets hope zagg release their invisible shield soon. those things are awesome!

I am going to try buy these official screen protectors
http://www.clove.co.uk/viewProduct.aspx?product=20776861-6444-496C-B236-423388B27C27

I thought it had the same glass screen as the HD2?
They have uploaded video of someone using keys and knives on an HD2 screen to try and scratch it and have failed...

@leoni1980
You had hd2 if I remember correctly?
I consider buying desire, could you compare overall build quality of this two devices? Also, is call quality in desire better than hd 2?
One more question:
In a phone call, does proximity sensor works like one on hd2 or iphone? Or do you must turn the screen on/off manualy?
Thanks.

hrcro said:
@leoni1980
You had hd2 if I remember correctly?
I consider buying desire, could you compare overall build quality of this two devices? Also, is call quality in desire better than hd 2?
One more question:
In a phone call, does proximity sensor works like one on hd2 or iphone? Or do you must turn the screen on/off manualy?
Thanks.
Click to expand...
Click to collapse
The screen turns off when you lift the phone to your face in a call, and turns back on when you bring it down.

The build quality is as good I think, although this opinion is somewhat tainted by the fact that under the same circumstances my HD2 never developed a single scratch or scuff. I have a few tiny nicks on my camera lens already which is incredibly annoying since it is literally just 11 days of usage....one would expect a phone kept purely in a trouser pocket on its own to endure longer than a week and a half before developing marks.....
I'm really quite put off by this. When I get my replacement it'll be going straight in a gel case, though lord knows what I will use to protect the lens (which is clearly very susceptible to damage).

This is why I always say: use a pouch and use a screen protector! And e.g. when placing the phone on a hard surface, use the pouch as protection (read: put the phone on top of the pouch or keep the phone inside the pouch).
Mobiles are becoming disposable objects more and more. People use them for two years and then get rid of them (in the garbage bin). So not all people care about scratches etc. They will probably think the pouch and screen protector is nonsense.
Btw, getting a scratch doesn't nescecarily say something about the quality of the phone. In my experience getting a scratch on the phone is usually just bad luck. E.g. I had my Omnia for half a year, no scratches whatsoever. And my Hero was scratched the first week (even when I am so carefull with my stuff). Build quality of the Hero is much better than the Omnia imho (Omnia is all plastic, and chrome paint etc usually damages quickly). It only takes one silly moment to get a scratch unfortunately.
I always sell my phones after some time, every scratch is less value!

Guys Guys...It's a phone, scratch the baby up a bit let her live a little, all you are doing is keeping it tidy for the next owner, my phones are f**ked by the time the next all singing handset comes out so it gives me an excuse to buy the next one.
You might get 50 quid less by sending it off to envirofone or whatever but who cares it's only a phone and does not need leather fluffy cases

ronnyuk, you took the words out of my mouth. Spending time opening cases or sliding in and out of a pouch isnt worth it. Get past the first few scratches and then you can enjoy you phone without the worry. No scratches on mine yet though. Somehow I don't think the desire is going to stand up to what my touch pro went through. That was one seriously tough phone. I have dents in my wall from that baby.

RaptorRVL,
Did you specifically buy a pouch for your HTC Desire?
Or is it a used one from your other device?
If possible, let me know which one and where did you buy the pouch.
As I noted above, I got simple and nice soft-leather pouch from Fommy.co.uk, but if your pouch is nicer I will change
RaptorRVL said:
This is why I always say: use a pouch and use a screen protector! And e.g. when placing the phone on a hard surface, use the pouch as protection (read: put the phone on top of the pouch or keep the phone inside the pouch).
Mobiles are becoming disposable objects more and more. People use them for two years and then get rid of them (in the garbage bin). So not all people care about scratches etc. They will probably think the pouch and screen protector is nonsense.
Btw, getting a scratch doesn't nescecarily say something about the quality of the phone. In my experience getting a scratch on the phone is usually just bad luck. E.g. I had my Omnia for half a year, no scratches whatsoever. And my Hero was scratched the first week (even when I am so carefull with my stuff). Build quality of the Hero is much better than the Omnia imho (Omnia is all plastic, and chrome paint etc usually damages quickly). It only takes one silly moment to get a scratch unfortunately.
I always sell my phones after some time, every scratch is less value!
Click to expand...
Click to collapse

The Desire screen is certainly alot harder than the Touch HD due, I assume, to the different technologies. Thus I am hoping to get away without a protective screen - which I could never seem to get on the HD perfectly.
I was just wondering though whether, if the worst came to the worst, and my Desire does get scratched can you use a Displex ( http://www.displex.com ) type scratch remover? Worked very well on my early non-touch screen phones but clearly would not on the soft finish of the HD.
Anyone know whether OK on the capacactive Desire screen - still have half a tube left?

gogol said:
RaptorRVL,
Did you specifically buy a pouch for your HTC Desire?
Or is it a used one from your other device?
If possible, let me know which one and where did you buy the pouch.
As I noted above, I got simple and nice soft-leather pouch from Fommy.co.uk, but if your pouch is nicer I will change
Click to expand...
Click to collapse
I got this one :
http://cgi.ebay.nl/ws/eBayISAPI.dll?ViewItem&item=160415564575&ssPageName=STRK:MEWNX:IT
It's super cheap, 4 euros. It's for the nexus but fits the Desire very nicely (same size). Perhaps it could have been a few mm longer, that would have been perfect (little bit more protection at the top). But I guess it will all stretch a bit since its neoprene.
Can take a picture tomorrow with the Desire in if you want.

RaptorRVL said:
I got this one :
http://cgi.ebay.nl/ws/eBayISAPI.dll?ViewItem&item=160415564575&ssPageName=STRK:MEWNX:IT
It's super cheap, 4 euros. It's for the nexus but fits the Desire very nicely (same size). Perhaps it could have been a few mm longer, that would have been perfect (little bit more protection at the top). But I guess it will all stretch a bit since its neoprene.
Can take a picture tomorrow with the Desire in if you want.
Click to expand...
Click to collapse
I'd like to see a pic of it if possible, as I've ordered it too but shipping takes quite a while.
Thanks

Touch Pro 2 a Scratch Magnet or what

Has anyone noticed that the silver keys Send,End, Back on the front get scratched up really quickly. Everywhere else on the phone is protected and brand new but the phone has been sitting on my desk for a couple days. Is it a scratch magnet or what?

ckthunda said:
Has anyone noticed that the silver keys Send,End, Back on the front get scratched up really quickly. Everywhere else on the phone is protected and brand new but the phone has been sitting on my desk for a couple days. Is it a scratch magnet or what?
Click to expand...
Click to collapse
well what caused it to get scratch? maybe there were objects that were hitting against it in your pocket(if you do put it in your pocket)
or do you flip the phone over for speakerphone and tend to drag it on the desk around?
i certainly have no scratches on mine and i did drag it a little but none

Huh?
I don't have any scratches whatsoever on my phone. I had this baby from December and the only protection I have my phone is the screen protector. I don't what you have been rubbing against your phone but it must be something rough, as posted above.

I've had my TP2 for months and no scratches here.

the screen is definitely a scratch magnet! my screen protector is less than a month old and its noticeably time for a new one

mrbox23 said:
the screen is definitely a scratch magnet! my screen protector is less than a month old and its noticeably time for a new one
Click to expand...
Click to collapse
Well that's what you have the screen protector for! That said.... depending on the quality of your protector it will show more wear quicker. For a time I ran on old tilt without a protector and NO scratches showed up on it at all. Then I put the protector on and bam... after a month.. scratched to hell. Same tile the Tilt 2!
ckthunda said:
Has anyone noticed that the silver keys Send,End, Back on the front get scratched up really quickly. Everywhere else on the phone is protected and brand new but the phone has been sitting on my desk for a couple days. Is it a scratch magnet or what?
Click to expand...
Click to collapse
Annnd yeah I have had my phone since December and not a scratch on the thing. I keep my phone in a holster on my belt and when I'm in my truck it goes into the car holder. I often put my phone face down on tables and what not and no scratches on the front for me.

It's all based on how careful you are with something that has value. Perhaps it's just you and not the phone.

Actually what I was asking everyone was whether or not they noticed that the chrome keys are pretty prone to light scratches, hardly noticeable in certain angles.There was an issue like this with the touch pro where they were exchanging phones for free at repair centers.I bought the phone a week ago and have barely used it and noticed that the chrome keys were lightly scuffed its as they put so much care into everything and stick some crappy chrome on it to make it stand out. Ive had HTC phones the past 4 years and hate the chrome keys and bezels. My screen is always protected sorry if I confused some.. I treat my phone with alot of care so the user and not the phone comment was unnecessary. I was just asking other peoples opinions. I had the same problem with the Tilts chrome keys where the paint just wore away with regular use.

Ive just noticed that different carriers use different materials and finishes on phones to make it more branded. Also I was talking about a sprint TP2 and I went into the reverse logistics and found out it was a refurb so it wasn't as new as I thought.
Thanks for everyones thoughts though.

ckthunda said:
Actually what I was asking everyone was whether or not they noticed that the chrome keys are pretty prone to light scratches, hardly noticeable in certain angles.There was an issue like this with the touch pro where they were exchanging phones for free at repair centers.I bought the phone a week ago and have barely used it and noticed that the chrome keys were lightly scuffed its as they put so much care into everything and stick some crappy chrome on it to make it stand out. Ive had HTC phones the past 4 years and hate the chrome keys and bezels. My screen is always protected sorry if I confused some.. I treat my phone with alot of care so the user and not the phone comment was unnecessary. I was just asking other peoples opinions. I had the same problem with the Tilts chrome keys where the paint just wore away with regular use.
Click to expand...
Click to collapse
What carrier are you with? I have never seen chrome keys on any touch pro 2 variations.

http://www.phonearena.com/htmls/ima...om+"HTC+Touch+Pro2+for+Sprint+Review"&popup=1
Sprint Touch Pro 2. And whether its chrome or metallic it sux

Screen easy to broke?

Hello everyone,
Is it just me or the new M8 have a fragile screen? I've had quite a lot of HTC phone in the past and never had a scratched/broken/cracked screen with any of them (they had invisible shield but it still was very clear). But my M8? A different story. My first one last 1 month before cracking near the middle on the left. I changed it and immediatly (as in remove from the box and install) an invisible shield glass. Now, the protector, 8 weeks old, is cracked at 4 places.
The phone never droped or hit anything and is alone in my pocket, far from anything, like all of my other phone... Is it because it's bigger then the other, thus making it "warp" in my pocket, adding pressure on the screen? I don't know, but I really feel like I'll be forced to by a case with front flap to prevent that, something I really wanted to avoid.

nodiaque said:
Hello everyone,
Is it just me or the new M8 have a fragile screen? I've had quite a lot of HTC phone in the past and never had a scratched/broken/cracked screen with any of them (they had invisible shield but it still was very clear). But my M8? A different story. My first one last 1 month before cracking near the middle on the left. I changed it and immediatly (as in remove from the box and install) an invisible shield glass. Now, the protector, 8 weeks old, is cracked at 4 places.
The phone never droped or hit anything and is alone in my pocket, far from anything, like all of my other phone... Is it because it's bigger then the other, thus making it "warp" in my pocket, adding pressure on the screen? I don't know, but I really feel like I'll be forced to by a case with front flap to prevent that, something I really wanted to avoid.
Click to expand...
Click to collapse
You've invested in this Awesome phone, but you don't want to spend money to protect it? Personally I bought an otterbox. These days one hast to have a protective case, as all the newer phones screens are fragile. I am glad the rep at the T-Mobile store talked me into getting the case. I have a bit more peace of mind now. If you get a case I highly recommend an otter case, I don't think there is a case better than an otter case, then again this is the first time I have bought a case for my phone so I could be wrong.

Hmmm... Haven't had a case since one x, gorilla glass are suppose to be tough and I like the aluminum finish on the phone. M7 didn't had this issue neither. Right now I'm waiting for my invisible glass replacement, but still, this phone never dropped, never bump on something, always rest on his back and still, screen broke. It's super fragile and it shouldn't be like that

Never had this problem at all. I hammer my phones too. I've dropped it numerous times, and it has marks and chips in the aluminium and two very small scratches on the screen.
Nothing at all fragile about this phone or the screen, although you said the screen protector shattered too so it's something you are doing.

I really don't see what I'm doing differently then with all my other phone. It's in my pocket, screen side on my skin so if it bump, it bump the back, always rest on his back, never droped or bumped.... The first one cracked from the middle of the screen (left to the middle), this one, the screen protector cracked from the top middle to the right. Really weird...

nodiaque said:
I really don't see what I'm doing differently then with all my other phone. It's in my pocket, screen side on my skin so if it bump, it bump the back, always rest on his back, never droped or bumped.... The first one cracked from the middle of the screen (left to the middle), this one, the screen protector cracked from the top middle to the right. Really weird...
Click to expand...
Click to collapse
Perhaps it's getting twisted from being in the pocket. The phone is quite tall, so when it's in your pocket and you move around, it could put stress on the phone and make it crack. For instance when you sit down and your pants gets stretched out etc. I've broken the volume buttons of another phone by keeping in the pocket while im on a bike, and in time the stress on the buttons caused them to malfuntion.
That's the only explanation i can think of, when you say that you haven't dropped it and it hasn't bumped into anything etc.

*Updated* Hav'nt had a Screen Protector or Case on my Note 7 since the recall ...

Welp ... Fast forward 5 days, and I caught it in direct sunlight and this phone is just riddled with light scratches, you have to hold the phone just right and have the perfect lighting to see. But they're definitely there. Especially the curved edges for the phone goes from flat to curved, almost as if right before the glass curves down the glass is right up just a fraction of a mm ...
I apologize to anyone I doubted!
I coddle this phone like an egg ... and still scratches .... The places I have scratches are the bottom back center (looks like a popular place if you search Note 7 scratches) and the bottom left corner of the front down by the capacitive button.
Both "patches" of scratches looks like they were rubbed off something rough, the scratches aren't deep, but you can still feel them with your nail ever so slightly and in the light the patches look dull compared to the rest of the phone. I'd bet they'd probably buff out, but I'm not gonna bother trying at least with this phone.
Never dropped, always in my pocket by itself, never slide it across the table or my desk or anything. I usually set it on something on my desk like a piece of paper and then slide the piece of paper around instead of the phone, so the back doesnt rub off anything, the paper eats the friction and not the phone.
Sad ... for sure, But luckily I have a replacement that just came in this morning sitting at home that i haven't opened yet, I think before I even set it up or anything I will protect it front and back ... damn shame, I had so much faith in this phones durability and didn't want to believe it was so scratch prone, but I was wrong.
Looks like Cases and Protectors from here on out!
I advise everyone who cares about their phone to do the same.
I'll slap some pictures up of my scratches as soon as I can get some taken.
----------------------------------------------------------------------------------------------------------------------------------
ORIGINAL POST:
So ...
Since the day or so after the initial recall I decided for once in my life I'll throw caution to the wind and take the plunge of no case or screen protector on my phone, It made me a little sick to my stomach to peel off the screen protector and case and take off for a busy day of work and school with nothing protecting my phone from damage. I figured I'd see a plethora of scratches by the end of the day, and I was able to try this test out because of the recall and Samsung promising to take the phone back regardless of the condition. To my surprise, nothing, not a single scratch, day 2, same and so on.
Fast forward a few weeks, recall phone is traded - STILL IN PERFECT CONDITION, not a screen protector or case has touched it in weeks. Granted I still coddled it, but no different than I would any phone I've had, and I treated the phone like it had a Screen Protector and case on it. Threw it in my pocket, laid it on my desk at work, sat it in my center console in my truck etc. Not a single scratch or dent.
Trade the phone in on Sept 21st and got my new "Safe" Note7, decided that I finally felt comfortable with going "Naked" on my phone after the recall device and have since, so about another week with my "Safe" device and still not a single mark or scratch to be found. I'm actually in the process of getting a replacement for my replacement through Samsung, nothing major, just a lack of quality control on Samsung's part that I have an issue with with this replacement device and Samsung is giving me no hassle about it. I assume my phone suffered from the rush of trying to fix the recall ... but who knows.
Anyways, I will continue going "naked" on this phone, I have no reason not to. And a screen protector just destroys the feeling of this beautiful phones feel and functionality, and really so does a case. i own the LED Wallet case which I love and plan to use here and there, and I probably own around 20 other various cases that I'm sure I will use for fun here and there, But for the most part I've felt the "Naked" feeling and there's no going back lol.
Point of this thread is, I'm not sure how people that are complaining about this phone being "easily scratched" are treating their phones, or if they maybe got defective glass or something. I haven't had a single problem, and when i say I'm anal about my phones it's an understatement, and I feel 100% confident in using this phone protection-free on a daily basis. Obviously you still have to take care of this phone and be extremely careful .... it's made of glass after all. And I cant endorse its drop capabilities lol, That i have no idea of, and hope i never do. But for anyone wondering how this phone holds up with no protection and a pretty active daily use ... so far with my Note7 ... perfectly fine, still looks like the day I opened it.

What issues did you have with your replacement that has caused them to replace the replacement?
This is an interesting test to run - i still have my original one, and the replacement, because Samsung decided the closest drop-off location for me is about 3.5-4 hours away without traffic... I'll be waiting until they call and give me another method to return it. Think I might carry it around and see how it holds up... would be an interesting test, as I'm pretty hard on my devices.

really good to hear your note 7 not scratching easily, I think most ef the people posting geting scratches out of the blue, were careless, honestly not remembering what could have probably scratched their phone, it just takes 2 or 3 people reporting the same thing to drive many others real paranoid, I got my note7 on 29th Aug, and not a single scratch, I treat my phone as any other one, if you spend a sizeable ammount of money, the best way to do is use common sense, and normal level of care

I've never used a screen protector on my original and now replacement Note and all is fine. Now I definitely use a case cause i find this phone too slippery without one... I do take caution, always put it down/away if distracted with something else and never place it in my pocket with anything else like your supposed to.
Sent from my SM-N930P using Tapatalk

asaqwert said:
What issues did you have with your replacement that has caused them to replace the replacement?
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Click to collapse
The metal bezel on the left hand side of the phone is sharp, like almost razor-blade sharp. You cant see if from looking at it, but you can scrap your hand off it and it feels sharp and uncomfortable to hold. and the corners of the phone where the back glass meet the metal is also sharp on all 4 corners, the right side of the phone is smooth as silk though. very weird, but almost seems like it was clued together fast and off centered and shipped out to meet demand. $900 for a phone i HAS to be as perfect as possible, but this one wasn't forgivable.
winol said:
really good to hear your note 7 not scratching easily, I think most ef the people posting geting scratches out of the blue, were careless, honestly not remembering what could have probably scratched their phone, it just takes 2 or 3 people reporting the same thing to drive many others real paranoid, I got my note7 on 29th Aug, and not a single scratch, I treat my phone as any other one, if you spend a sizeable ammount of money, the best way to do is use common sense, and normal level of care
Click to expand...
Click to collapse
Yep, just be careful, life happens and that's not up to you, but if you're careful and conscious of your phone on you you should be alright, my wife is horrible about that, I drive a beefed up semi-lifted truck and EVERY time she goes anywhere with me, she places her phone on her lap and then hops out of my truck forgetting the phone was sitting on her lap. Drives me nuts. Her Note 4 has seen some shxt in its day, but still looks good and functions perfect, she wants to upgrade to a Note 7 which i hope she does, but shes gonna have to start paying more attention, because one of those falls out of my truck is going to destroy a Note 7 lol. Clumsiness for the most part can be prevented, just being aware, my phone is the most expensive thing I carry on me, so I always make sure its protected, and to be honest I've seen people smash phones wrapped in tempered glass screen protectors and otter-boxes, stuff happens, but I do my best to avoid it.
Itchiee said:
I've never used a screen protector on my original and now replacement Note and all is fine. Now I definitely use a case cause i find this phone too slippery without one... I do take caution, always put it down/away if distracted with something else and never place it in my pocket with anything else like your supposed to.
Sent from my SM-N930P using Tapatalk
Click to expand...
Click to collapse
Oh this phone naked is like holding a wet bar of soap, its horribly slippery, But I guess that's the price you pay for a beautiful glass device lol I enjoy the way the glass looks and feels, but I do fear the slipperiness of it, so for me again anytime I pull mine out of my pocket I always ensure my grip is on point, anytime I feel the need to "whip" my phone out really fast I take a breath and realize that i don't actually need to lol, and when I hold the phone, i comfortably hold it with my pinkie finger under it so the phone rests on my finger. Bottom line ... take care of your stuff and be mindful and you should be alright, people treat phones like crap then complain that it cant take a beating ... drives me nuts ... its glass. Treat it like a $900 piece of glass lol.

Welp ... Fast forward 5 days, and I caught it in direct sunlight and this phone is just riddled with light scratches, you have to hold the phone just right and have the perfect lighting to see. But they're definitely there. Especially the curved edges for the phone goes from flat to curved, almost as if right before the glass curves down the glass is right up just a fraction of a mm ...
I apologize to anyone I doubted!
I coddle this phone like an egg ... and still scratches .... The places I have scratches are the bottom back center (looks like a popular place if you search Note 7 scratches) and the bottom left corner of the front down by the capacitive button.
Both "patches" of scratches looks like they were rubbed off something rough, the scratches aren't deep, but you can still feel them with your nail ever so slightly and in the light the patches look dull compared to the rest of the phone. I'd bet they'd probably buff out, but I'm not gonna bother trying at least with this phone.
Never dropped, always in my pocket by itself, never slide it across the table or my desk or anything. I usually set it on something on my desk like a piece of paper and then slide the piece of paper around instead of the phone, so the back doesnt rub off anything, the paper eats the friction and not the phone.
Sad ... for sure, But luckily I have a replacement that just came in this morning sitting at home that i haven't opened yet, I think before I even set it up or anything I will protect it front and back ... damn shame, I had so much faith in this phones durability and didn't want to believe it was so scratch prone, but I was wrong.
Looks like Cases and Protectors from here on out!
I advise everyone who cares about their phone to do the same.
I'll slap some pictures up of my scratches as soon as I can get some taken.

Dmac1984 said:
Welp ... Fast forward 5 days, and I caught it in direct sunlight and this phone is just riddled with light scratches, you have to hold the phone just right and have the perfect lighting to see. But they're definitely there. Especially the curved edges for the phone goes from flat to curved, almost as if right before the glass curves down the glass is right up just a fraction of a mm ...
I apologize to anyone I doubted!
I coddle this phone like an egg ... and still scratches .... The places I have scratches are the bottom back center (looks like a popular place if you search Note 7 scratches) and the bottom left corner of the front down by the capacitive button.
Both "patches" of scratches looks like they were rubbed off something rough, the scratches aren't deep, but you can still feel them with your nail ever so slightly and in the light the patches look dull compared to the rest of the phone. I'd bet they'd probably buff out, but I'm not gonna bother trying at least with this phone.
Never dropped, always in my pocket by itself, never slide it across the table or my desk or anything. I usually set it on something on my desk like a piece of paper and then slide the piece of paper around instead of the phone, so the back doesnt rub off anything, the paper eats the friction and not the phone.
Sad ... for sure, But luckily I have a replacement that just came in this morning sitting at home that i haven't opened yet, I think before I even set it up or anything I will protect it front and back ... damn shame, I had so much faith in this phones durability and didn't want to believe it was so scratch prone, but I was wrong.
Looks like Cases and Protectors from here on out!
I advise everyone who cares about their phone to do the same.
I'll slap some pictures up of my scratches as soon as I can get some taken.
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At least you have a replacement! I put a clear skin on the front and back of mine before I ever powered it on. I'm OCD and any scratches would annoy me and plus I want to keep it in mint condition so if I ever go to sell it on swappa it will be in like new condition. Even with the skin on it, I'm still babying it. What's crazy is my mother had an S4 and she is not easy on phones and after almost 2 years of use on that phone the sides and screen had not a scratch, not even a slight one (I know because I just sold it on swappa and inspected it very close). The screen and edges were still in like new mint condition. Only the removable plastic back had signs of wear. That's kind of sad when you think that a 3+ year old device made by the same company as the note 7 has a more durable screen. I replaced my V10 with the Note 7 and after months of use on my V10 with no protection it still looks new. I stopped using screen protectors and cases 3 years ago because I just hate the added bulk but unfortunately I'm not taking the chance with the Note 7. The clear skin doesn't really bother me though. And I'm thinking about also getting a calicase.
Anyway, thanks for the update. I'm glad I read all the post and not just the first one lol. I think you should edit post 1 so others who are lazy and only read post one don't go and take off their protection and then end up with scratched phones
P.S. I almost forgot. I'm actually on my second note 7 because the first one never made it out the store without getting scratched up. I had them put a screen protector on it for me and they took my phone in the back of the store for like 20 minutes and then come out with a poorly attached protector and then I inspected the phone and they had scratched the back up bad. So I made them replace it.

imucarmen said:
At least you have a replacement! I put a clear skin on the front and back of mine before I ever powered it on. I'm OCD and any scratches would annoy me and plus I want to keep it in mint condition so if I ever go to sell it on swappa it will be in like new condition. Even with the skin on it, I'm still babying it. What's crazy is my mother had an S4 and she is not easy on phones and after almost 2 years of use on that phone the sides and screen had not a scratch, not even a slight one (I know because I just sold it on swappa and inspected it very close). The screen and edges were still in like new mint condition. Only the removable plastic back had signs of wear. That's kind of sad when you think that a 3+ year old device made by the same company as the note 7 has a more durable screen. I replaced my V10 with the Note 7 and after months of use on my V10 with no protection it still looks new. I stopped using screen protectors and cases 3 years ago because I just hate the added bulk but unfortunately I'm not taking the chance with the Note 7. The clear skin doesn't really bother me though. And I'm thinking about also getting a calicase.
Anyway, thanks for the update. I'm glad I read all the post and not just the first one lol. I think you should edit post 1 so others who are lazy and only read post one don't go and take off their protection and then end up with scratched phones
P.S. I almost forgot. I'm actually on my second note 7 because the first one never made it out the store without getting scratched up. I had them put a screen protector on it for me and they took my phone in the back of the store for like 20 minutes and then come out with a poorly attached protector and then I inspected the phone and they had scratched the back up bad. So I made them replace it.
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Lol good point, I updated the first post. And yeah I'm ridiculously anal with my devices, But i'm wondering if I need to start loosening up lol. I keep these phones pristine for a year then trade them in (AT&T) my last phone the S6 Edge + (Miss that phone) was M-I-N-T when I turned it in, protector on the front and back, which looking back at it now I realized that i suffered not having the full feel of the phone so that AT&T can sell it top dollar and the next person gets a great deal on a mint phone, who for all I know will; not care and destroy it. Now I'm not saying I'm gonna start being rough with my phone, gonna use my LED case more, and I just ordered a Skinomi Full body protector (we'll see how that goes, I don't have much faith in it) and if it feels like shxt, it's coming off and I'm gonna enjoy the phone as I have been, and get my moneys worth, and AT&T can figure out to do with it when I upgrade.
The Note 7 was designed to be naked, no doubt about it ... but the execution was botched and going naked comes with a price, which sucks, but again the fact is, this isn't my phone in the end, and as much as I love it, I know i wont pay it off once the Note 8 rears its head next year lol so screw it, I'll give the Skinomi Protector a shot, if it's crap, them I'm not gonna sweat the phone getting light scratches ... I'm having a bit of an anxiety attack just typing that, But i'll just have to work at it and get through it lol

Dmac1984 said:
Lol good point, I updated the first post. And yeah I'm ridiculously anal with my devices, But i'm wondering if I need to start loosening up lol. I keep these phones pristine for a year then trade them in (AT&T) my last phone the S6 Edge + (Miss that phone) was M-I-N-T when I turned it in, protector on the front and back, which looking back at it now I realized that i suffered not having the full feel of the phone so that AT&T can sell it top dollar and the next person gets a great deal on a mint phone, who for all I know will; not care and destroy it. Now I'm not saying I'm gonna start being rough with my phone, gonna use my LED case more, and I just ordered a Skinomi Full body protector (we'll see how that goes, I don't have much faith in it) and if it feels like shxt, it's coming off and I'm gonna enjoy the phone as I have been, and get my moneys worth, and AT&T can figure out to do with it when I upgrade.
The Note 7 was designed to be naked, no doubt about it ... but the execution was botched and going naked comes with a price, which sucks, but again the fact is, this isn't my phone in the end, and as much as I love it, I know i wont pay it off once the Note 8 rears its head next year lol so screw it, I'll give the Skinomi Protector a shot, if it's crap, them I'm not gonna sweat the phone getting light scratches ... I'm having a bit of an anxiety attack just typing that, But i'll just have to work at it and get through it lol
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I got the Skinomi clear skin and its been great so far. After you attach it give it a day to settle onto the phone because at first it doesn't look good but after a few hours I noticed it looked a lot better and the next day it looked perfect. The only problem I had was getting the sides to stick. I even used a blow dryer and I just couldn't get them to stay down but I ended up using the top burners on my stove to heat the edges up and then they stuck and they haven't come up since. The s-pen still slides smooth as well with the white inserts. It does have a bit of a texture which I could see would annoy some people but it doesn't really bother me.

What material are your pockets made out of, sandpaper? My original Note 7 (recall replacement arrives today) has never seen a case or screen protector and is completely unscathed. I have not even been as gentle as you described. So weird.

Dmac1984 said:
Welp ... Fast forward 5 days, and I caught it in direct sunlight and this phone is just riddled with light scratches, you have to hold the phone just right and have the perfect lighting to see.
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I certainly believe your report of your observations and recollections, but your experience differs sharply from my own. I've been using unprotected Note 7s heavily (pre- and post-recall) for about a month, and I've acquired no scratches whatsoever.
When I check for scratches, I always use direct sunlight or a comparably bright source, and I rotate the phone through a range of angles in order to see any subtle defects. It sounds like that's not something you've been doing routinely, but rather something that just recently happened by chance. If that's the case, you may not really know when your scratches arose (or even whether your previous devices might have had similar scratches), which may complicate the diagnosis of how they occurred.
I trust we agree that the careful treatment you described could not have scratched even ordinary glass, let alone Gorilla Glass 5. So there are several possibilities. Perhaps the phone scraped against something sharp (even while it was in your pocket) without your noticing. Perhaps the process of applying or removing the case or screen protector scratched it somehow. Perhaps it came with subtle, hard-to-notice scratches already on it. Or could it even be that the phone isn't scratched, but rather has some sort of residue that rubbed off on it? (Have you tried washing it off with a wet paper towel and substantial pressure?)
Again, I trust your observations, but I'm curious as to how your scratches arose, and how your experience diverged from my own. I appreciate your taking the time to update everyone on your situation. And regardless of how the scratches happened, I'm glad you're getting a replacement.

Like i said, being so anal i looked at the phone everyday after naked use, never noticed any scratches, but last night I caught direct light at a side angle and saw the back bottom scratched, from 2 feet away from your eyes looking straight at the phone, looks perfect, up close and examining it with angled light it's def scratched.
When i say im careful, I'm careful... I got the cold sweats when i saw the scratches lol I've coddled thus phone with mittens since i got it, like i said I lay it on tbings and then move that whenever I set my phobe on my desk for no otger reason but to avoid sliding my phone on any surfaces ... pocket always empty and clean, I don't play in the dirt or go to the beach, pockets feel like normal clean pockets lol. I mean people can make excuses for tge glass, he'll i did too when i saw the initial scratch posts, even started a thread praising the scratch resistance ... I seriously don't know how much more careful you can be with a phone as i have been with this one and it still scuffed. I'll grab some pictures with the wife's phone and post them.
It almost seems like theres a raised lips right before the glass dipps down.

Attached is a pic illustrating the damage on my phone almost exactly (until i can grab a few pics) ... and also attached is why I think its happening.

Dmac1984 said:
Attached is a pic illustrating the damage on my phone almost exactly (until i can grab a few pics) ... and also attached is why I think its happening.
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You just wanted to use the fancy s-pen features and that drawing was your excuse. ;P
And I don't blame you :laugh:

Dmac1984 said:
Like i said, being so anal i looked at the phone everyday after naked use, never noticed any scratches, but last night I caught direct light at a side angle and saw the back bottom scratched, from 2 feet away from your eyes looking straight at the phone, looks perfect, up close and examining it with angled light it's def scratched.
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Right, that was my point. Until last night, your inspections didn't include checking the surfaces through a wide range of different illumination angles. As a result, subtle scratches went unnoticed and you don't know when they happened (or even if the phone came with them).
When i say im careful, I'm careful...
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I believe you. But something nevertheless scratched your phone--any idea what it could have been? You and I are both careful with our phones, yet only one of us acquired any scratches. There has to be some explanation for that difference. Figuring out what it is might help us, and others, to avoid scratches in the future.
It almost seems like theres a raised lips right before the glass dipps down.
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Hm, I don't see that on mine. May I ask what kind of screen protector(s) you had been using? If liquid, could it have left a residue? If solid, could the protector itself have scratched the glass that it was in contact with?
Or another possibility: if you used a case initially, could a few sand or grit particles have gotten lodged between the case and the phone? It looks as though the scratches may have been in areas that a case would have contact with. That's one of several reasons that I'd be reluctant to use a case with an all-glass phone.

Gary02468 said:
Right, that was my point. Until last night, your inspections didn't include checking the surfaces through a wide range of different illumination angles. As a result, subtle scratches went unnoticed and you don't know when they happened (or even if the phone came with them).
I believe you. But something nevertheless scratched your phone--any idea what it could have been? You and I are both careful with our phones, yet only one of us acquired any scratches. There has to be some explanation for that difference. Figuring out what it is might help us, and others, to avoid scratches in the future.
Hm, I don't see that on mine. May I ask what kind of screen protector(s) you had been using? If liquid, could it have left a residue? If solid, could the protector itself have scratched the glass that it was in contact with?
Or another possibility: if you used a case initially, could a few sand or grit particles have gotten lodged between the case and the phone? It looks as though the scratches may have been in areas that a case would have contact with. That's one of several reasons that I'd be reluctant to use a case with an all-glass phone.
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No case or screen protectors since I got this phone last Sunday (Oct 25th) I didn't recall any scratches on my recalled unit so I didn't bother with protecting the replacement. But regardless, I don't recalled a single incident in which would result in these scratches, so they must have happened during light use of the phone, how they happened? I don't know ... but they did .... The glass just seems soft and easily scratch-able. It shouldn't be, but unfortunately it is. And agreed, I've seen scratches come up from case use on my phones before so that is always a concern, but I didn't use a case on this phone, and I never sat the phone down on a hard surface, and never in a pocket with anything else, and the weird isolated scratched areas don't show signs of "pocket damage" ... they came from somewhere I get that, but wherever they came from, they happened with no effort or force.
Inspected my new phone that came in yesterday. Not a single scratch to be found in any light ... Screen protector should be in today so it'll get wrapped before I even use it and we'll try again ... I recommend to anyone who has a Note 7, wrap it up and keep it clean, this issue just may not be avoidable with everyday use.

Is GG5 on the back as well as the front? My rear is scratched only after 2 weeks replacement and general it wears a case. NOT impressed.

Dmac1984 said:
But regardless, I don't recalled a single incident in which would result in these scratches, so they must have happened during light use of the phone
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Well, the phone wasn't scratched by the skin of your hand, the cloth of your pocket, or the piece of paper you rested it on, so there must have been some other contact that you're unaware of. (I'll occasionally notice a small cut or bruise on my arm without recalling what contact was responsible. It happens.)
Regardless, thanks again for the update you posted, and good luck with your new Note 7. If my Note 7 ever suffers the slightest scratch, I will follow your example and post an update here too. So far, a month of heavy, unprotected use has not resulted in any visible imperfection.

I don't get why people are nitpicking this. I get this tone of "maybe you were careful but not careful enough". It sounds like we are discussing handling an egg.
The physics of it are simple and irrefutable, this thing will scratch, there is no way around it. And just because one hasn't scratched yet, or appears that way, doesn't mean it won't.

At this point, regardless of what anyone says or who wants to debate, it's safe to say yhe phone WILL scratch with normal, even careful use. I was one who thought "well the people with scratches must be abusing their phones" but as i type this on a scuffed, yet coddled Note7 I stand corrected. It doesn't affect my love for the phone but it should be noted that it WILL scratch easily regardless of how you treat it, i wish it didn't ... but it does. And I don't think it's batched based, pretty sure maybe even if you dont see any scratches there are probably some on your phone as I found by badically doing a microscopic forensic look at my phone the other day, the shinyness of thr glass seems to hide a lot of imperfections.

Going naked with the Note 7

For years now, starting with the 1st gen Galaxy Note, I've not used any protection on my phones. Other than paint chipping (Note 3) or the rubber backing on my LG V10 pealing away, I've not had any issues.
Are any of you going naked with the Note 7? I'm about to get mine. Am a bit concerned because of the "premium" materials used on the Note 7. Is the phone liable to cracking? Or will it withstand the rare drop out of a trouser pocket onto a wooden/carpeted floor?

You will see reports here from people whose phones mysteriously acquired scratches. My own experience is that in the month that I've heavily used two Note 7s (pre- and post-replacement) with no protection, there have been no cracks, scratches, or other blemishes, either front or back, despite a couple of minor drops/bangs.

I'll put my 2 cents in as someone who goes nuts and buys 20 cases and all sorts of screen protectors before I even my new phone, to say im anal about keeping my device in perfect condition is an understatment, but after the recall I said "screw it" and went naked on my Note 7, felt amazing, liberating even lol, exchanged it, didnt notice a scratch or anything, but I didnt really fully inspect it either. And keep in mind even though I knew the phone was going back i coddled it like a baby. Got my exchange and couldn't bring myself to put a case or screen protector on, 5 days later, I was looking at my phone and caught some good light and the glass was all rashed up on the bottom back as well as the front bottom left.
You can check my post here for more details and people trying to argue that the Note 7 getting scratched is impossible.
http://forum.xda-developers.com/note-7/help/havnt-screen-protector-case-note-7-t3470482
Anyways, I have another new device I got in the day before yesterday, attempted to get a screen protector on, wouldnt stick on the corners so I said screw it, although the back protector stuck perfectly fine, as I type this my Note 7 is sitting next to me in its LED case, protector on the back glass, nothing on the front, after going naked for a while, it def hurt to see scratches, but the feeling of the phone with nothing on it was awesome, and I'm thinking of just continuing to go naked with it, the phone will get scratched but its not the end of the world, i need to loosen up with that, especially since I'm on AT&T next and the phone isn't mine after a year, which is what i want, i always want the newest phone.
I recommend reading my thread and gathering a conclusion from there.
Hope this helps!

Yes, feels incredible. I have almost never dropped a phone, and have never cracked anything on a phone. I use Jump on Demand, so as long as it isn't cracked/damaged, they don't care. Scratches do not matter during my trade-in. So off the case went (except when in the gym since it is much more likely to slip out of my pocket) and haven't looked back. I am a little more careful of where I put it down, but it feels incredible in the hand, and looks DAMN good with those curved edges... it's like the sides don't have bezels.

I've always had a case on this phone but never a screen protector.....
I have dropped it three times (i know), twice from the nightstand, and once from a low profile bed, all times onto a wooden floor.
I have had it in my pocket while on Transformers the ride at Universal Studios.
I have competed in a series of field games at work (tug o' war, volleyball) with it in my pocket.
Yesterday was at the driving range hitting a few dozen golf balls.
And so far so good.
Now that this recall nonsense might possibly continue I may need to find another phone as durable.... :angel:

Always naked. This phone is too nice to cover with an ugly case.

Just got my Note 7 Office Keyboard case in today (Never thought I'd own one of these) But im trying to find that happy medium between naked and protected and saw this case, the back reminded me a lot of my S6 Edge + Official case that was just a thin piece of plastic that snapped onto the phone by the corners, sp i grabbed it, not caring about the keyboard part at all, welp snapped it on and my expectations were exceeded! This is jusg like the S6 Edge + case I had except i like this cases textured back even more, looks and feels premium and is THIN so the phone maintains its beauty and feel, you don't have to keep the keyboard on it at all, but i will say im really enjoy the look and feel of the phone with the keyboard Attached too, functions great and protects half of the screen and wont allow the other half of the screen to touch anything.
For all you nudists out there looking for a middle ground like me, i definitely recommend The official Note 7 Keyboard case.