No Update available with the latest OTA - EVO 4G Q&A, Help & Troubleshooting

Hi all,
I tried the search function and could not find anything. So I hope someone can help me. And I hope I am in the right section.
First off, my phone is not rooted. I looked at my phone, and found that the update was available. I was going to wait until I got home and update, so I hit cancel.
I got home, and when doing an HTC update check, it says "No Update available"
I have tried several time, I have used the original rom that the phone came with and it did find the update to 1.32. But now it still won't find the update for the one released today.
Any help on this would be appreciated
Thanks in advance, and that you to all the developers!
Goku

Update was pulled. Damage control team has been pulled in to asses and rectify the current issue. More details as they become available.
Sent from my PC36100 using XDA App

htc pulled the update because for a small number of users after applying the update they would not get the "update sucessfully installed" message and they would either search for the update and see it a second time or would get another message saying it was available again. Downloading and applying it a second time sometimes bricked the phone and it would not startup again. I had this happen to me today but thankfully after I installed it a second time it worked after a longer period with the bricking. HTC software engineers are looking into it. I don't know what this guy is talking about with the damage control devs looking into it because they have nothing to do with the release of official OTA updates they just cook roms

Let me clarify by stating that my previous post does not in any way imply that the "dev" team is working on the OTA issue. Obviously they are not the ones to address the issue.
My apologies Faus if this was not clear enough for you.
Sent from my PC36100 using XDA App

Related

New phone, new issues. Unable to root!?!

Ok, so I got my new Eris today, the trackball quit on my old one, so VZW sent me a replacement. I get the phone, boot it up, and it's already running 2.1. Never thought anything about it, but a little while later when I tried to root the phone, I kept running into the same problem.
I've tried two versions of PB00IMG.zip, the first release, and the more recent post on XDA from Ivan. Neither have worked, the phone just keeps giving me the following message:
Main Version is older!
Update Fail!
Do you want to reboot device?
<Action> Yes
I've also tried the MR2 RUU downgrade method, which also failed. Anybody have any idea what to do here?
Try moving this over to eris android development, I think they are working on a root for 2.1, I would head over there to ask them.
Sent from my ADR6300 using Tapatalk

2.1 update 1 fail, plz help

Well i just got the, as Carlsberg says, probably the best phone out there , i love it, but i have a small little problem. I don't know what happened but when i made the 2.1 update 1 it didn't applied it . u can see the picture where it says 2.1 update 1 BUT the other numbers are like before, and i checked and the changes and they where NOT applied, no HQ youtube, still the problem with the keyboard when long press menu in home screen. I alse checked bootloader, still the 0.75. Now when i check for updates OTA it says : "No new updates available". My phone is not rooted, just got it. And yes, i rebooted phone, several times. No hard reset yet.
First of all, the line with "2.1-update1" is not changed by the update, so that is no indication
With that out of the way, maybe this can help:
http://blog.gamermatrix.co.uk/?p=194
I have not tried it, as my phone updated fine by itself.
Be sure you have the version that it mentions ("unbranded EU"), and even then it is all at your own risk...
You might want to try it first from step 3: if the update is already somewhere on your sd-card, maybe hidden or disguised, then it would be best to use that of course.
For my phone the update lasted about 7 minutes and took about 3 reboots to finish.
Good luck with it!
tx
Oh, tx about the info, i thought it tried to update and failed, i am not eager to do it, i'll just wait for froyo update. I have one more question: i will receive an unlock key to remove my vodafone only limitation, then will i have an unbranded phone or it will still be branded but unlocked?

[Q] Why won't my phone update (not rooted)?

I have been trying to update to the 3.29.651.5 update since its release on September 22 and it just continually says, "Checking..." It never stops. I've left it there for thirty minutes before. It never tells me there isn't an available update nor that 3.29.651.5 is available.
I took the phone into a Sprint store and they said to come back in forty-five minutes for the upgrade (a bit of a wait!). I came back after fifty and they told me they would have to wipe the phone to install the software update.
Is there an easier way to fix this? Sprint support gave me a link to a download for the update, but said it is a risk. Is there a way to just fix what is making it continually check so that it finally just finds the software update by the normal means?
Thank you for any help.
idealisticrealism said:
I have been trying to update to the 3.29.651.5 update since its release on September 22 and it just continually says, "Checking..." It never stops. I've left it there for thirty minutes before. It never tells me there isn't an available update nor that 3.29.651.5 is available.
I took the phone into a Sprint store and they said to come back in forty-five minutes for the upgrade (a bit of a wait!). I came back after fifty and they told me they would have to wipe the phone to install the software update.
Is there an easier way to fix this? Sprint support gave me a link to a download for the update, but said it is a risk. Is there a way to just fix what is making it continually check so that it finally just finds the software update by the normal means?
Thank you for any help.
Click to expand...
Click to collapse
just download the ota from here in the 4g developement area and connect to your pc and update, be sure to sync your contacts first, and back your apps up to just incase, i know when i updated the wife's hero her contacts were ok, and did not get deleted from the phone, the apps i cant remember if i had to add them back in or not.
I ended up doing a factory reset and then the update was able to found normally. Thank you for your help, though.

Official Froyo Software Upgrade for Motorola DEFY™ (34.4.9) available

Basically it is OTA so,
Select the Settings icon in the main menu
Select "About phone"
Select "System updates"
Select "Download"
After the software is downloaded, select "Install"
After the software is installed, your phone will re-start automatically
Your phone is now updated with 34.4.9 software.
Mine is updating now!
duukaz said:
Basically it is OTA so,
Select the Settings icon in the main menu
Select "About phone"
Select "System updates"
Select "Download"
After the software is downloaded, select "Install"
After the software is installed, your phone will re-start automatically
Your phone is now updated with 34.4.9 software.
Mine is updating now!
Click to expand...
Click to collapse
What region are you?
think its tmobile us
Probably, the other thread is talking about it.
Might as well ask now, do we have to unroot before upgrading?
can we unroot ?
I know we used to be able with the old superclick, but not sure now
Super one click is not working for me i get this error
Remounting system with read-only access.....
mount: mounting /dev/block/mmcblk1p21 on /system failed: Device or resource busy
OK
and it just repeats over and over thats a shame because there is so much damn bloatware.
^ So is the update unrootable? That sucks, I read the Australian OTA was rootable on another thread here.
I don't know if we can unroot the 2.1, I just saw the option on superoneclick when I rooted it and assumed that it could
what's new in this foyo?
If i have installed the official leak 34.4.9 before this one. Am i able to update ? if so how?
cuz my defy says im up to date.
Did anything change from official leak to the actual OTA update?
ends up i still have root acess after the update yes!!!!!!!!!11
This update should be rootable, i have flashed several different unofficial froyo ROMS, some with motoblur etc and all have been rooted with super one click 1.6.5
This update is bomb been waiting forever official froyo! Seems much less buggy then the limited release! Lovin my defy! And froyo!
Sent from my MB525 using XDA Premium App
Go here if you cant root this should work
http://www.mediafire.com/?zrbx82gqoacw23c
Yes, it's rootable (Super OneClick). No, you don't have to unroot prior to installing. I haven't done a factory reset after upgrading yet and everything seems to work so far, except the Gallery is "Loading Media Files" for an awfully long time.
I have a rooted Defy that has never had any custom ROMS or anything else done to it. The OTA update gets about 25% done and I get a status 7 error. Anybody have any ideas?
Hopefully it will be released in germany really soon...
so how is performance?
I installed froyo on my wifes defy and effectively bricked the unit I sm un sure if it was the lack of space on the unit or what but I got the black screen of death and despair so I had to wipe her phone thus losing everything in the process and apparently tmobile didnt have a clue that the ota froyo was even out, nice...., so I spoke to motorola and they where useless as well anyhoo after the update out does seem more responsive but the system sounds seen to be gone and there is a lot more crap ware installed, booooo and I cannot seem to get the computer to recognize the phone in terms of the app market over all not too impressed although tmobile tv is preinstalled.........any idea how to get the crap ware uninstalled and the app market working?
-rastlin
Sent from my SGH-T959 using XDA App
Can anyone post me the output of
Code:
adb shell cat /proc/version
i would like toknow the build time of the kernel
mine is showing 34.4.4 is that right?

prevent e4gt from updating or nagging to update

i am posting something i discovered and it definatly worked for me and am posting to help others who like me had no sucess in using one of those update kill apk's this method i didcovered tested and soo far has rendered sucess for me im not sure if it will prevent future updates after ff18 but it definatly stopped my phone currently running gb from updating or even asking to update to ff8 ics update you must have root
i am not responsible for anyone who screws their phones up this is just something i tried and definatly helped me so i wanted to share
mu phone had already downloaded the update and kept nagging to update every 10 minutes or so when and if you try my method do not delete the ics update that will be found in the search as this method needs the update there and needs it to fail any modifications done to the system such as deleting device managment , debloating ,custom bootloader should all result in a failed update attempt and this is what you want
1st obtain root ofcourse
2nd obtain root explorer or something equivalent
3rd from root explorer on 1st page select menue and do a search for "update"
4th look for file " /data/data/com.sprint.ce.updater/shared_prefs/com.sprint.ce.updater_preferences.xml" you will see retry mode value by defualt it is set to true, change it to false ( if you change any system files such as deleting device managment or running custom bootloader it will fail) you want it to fail , buy changing the true value to false and allowing it to try to update even though you know it will fail it wont come back up with nagging notice to update atleast it worked for me hope helps someone else out there p.s after failed update attempt it may get stuck in bootloader with triangle or something just do battery pull then reboot then voila no more annoying msgs asking to update nearly a week now and no pop ups
Sent from my SPH-D710 using xda premium
Please see here: http://forum.xda-developers.com/showthread.php?t=1832496
If it is an alternative way, you can just post in there. Thank you for trying to help.
---Jay--- Doin' my Hammer Dance.....™

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