Market not working (download won't start) new Evo - EVO 4G Q&A, Help & Troubleshooting

Ok,
(Before those that have nothing to do start shouting, I have searched! I spend hours last night looking and time this morning looking. This error is NOT related to a googlemail/gmail switch..it is NOT related to internet connection..it is NOT related to some obscure cache issue [i think]. So now that caveate is out of the way....)
I cannot download anything from the Market. Here is the process as I see it...
- Open Market app from phone
- Find app I want and click download
- Go back to main Market screen and click download tab
- App sits there with a 'starting download process'
Now...if the error is somewhere there...can someone please tell me.
But...a few minutes later I get this...
- Alert noise goes off
- Alert says Google Talk authentication failed
- Go and stop the app in the running apps screen
- Find GTalk app on phone and start it up
- It hangs up on the Talk bubble screen with Signing in swirly thing just going round
- Eventually that alert noise goes off again
So...there seems to have been an issue many months back when UK customers switched from googlemail domains to gmail domains. But I have never had either. I am registered with google and I have one of my personal emails set up on that account. I can log into google, I can use Picasa, I can use the forums, etc.
Now, I already have three different email accounts to keep track of...do not need a fourth. But in a fit of desperation I tried to set up a gmail account last night. After 30 minutes of trying to find a user name I gave up. I do not want to be D.sablesurfer.432456 or whatever stupid azz suggestion it gives.
So...things I am wondering...
Is Google Talk integrated with Market somehow?
Can you just use Market with a regular Google log in?
How do I make google talk work since there appears to be no where on phone to change any settings?
Where is google talk looking on my phone for log in information?
Does this have anything to do with the weird sprint email address that seems to be registered to my phone? (Current username = [email protected]) (Obviously where my name would be my real name.)
Please help, the internet has been wholey useless in showing me an answer to this issue.

Oh...and if I log into google web page from phone...and choose Talk from the more menu...
....I am logged into Talk!!!
Yep, it just pulls right up with no complaints.

Ok, lots of looks no feedback.
I stopped by Sprint today and they say basically that my really old Google log in will not work. They said will need to set up an actual GMail account and replace it on the phone.
HOWEVER....there is NO way to replace it without the factory reset. Seriously? Has the Evo or HTC...or Sprint locked this thing down so much that you can never change accounts?
I changed password online...and the incorrect password screen ONLY lets me change password. The account name is greyed out.
I went into Manage Applications and the only button active is the Force Stop. The Clear Data button doesn't even exist. And after the force stop it still does not exist.
How does this make any sense? Really? People are NEVER going to change accounts? Sounds way too strict to me at moment.
So basically...unless anyone else has an idea...on the Evo (not heros or g1's)...I will have to do the factory reset tonight? This sucks.

Have you tried settings, accounts and sync, click on the google account and hit remove account?

Yup, no go. The default in the Evo seems to be permanently locked in. Well until you do the factory reset. I just posted my findings/tip over on general. This is a pisser for a newbie to android and as a LONG time programmer sucks to be locked in like that.

My market was useless earlier.
the name###@sprintpcs.com is just sprints username for you, it's used for network stuff

I'm having the same issue. tired the google search too ... wish I didn't have to do a hard reset... I hope somebody come up with a fix for this
EDIT:
Here's all that I did. I'm not sure which part fixed the issue.
*I un-synced Gmail (still didn't work)
*I deleted the pop Gmail account I had set up (still didn't work)
*I went into the market, canceled everything that was pending a download, then I re-synced Gmail, and set my pop Gmail account back up and BAM!!!! It worked. (Oh and I restarted after I did all of this)
Hope this helps...

Same problem here, hope someone with great idea can help. I am also struck on my HTC evo

Market still won't downlaod
I'm on JI6,
i have this problem that i cannot get the Market to download.
I didn't see and end to this story, only that it could be a Market problem.
But still i have this issue now for 3 days, i did most of the things in this thread.
nothing works ...
HELP

This happens to everyone.
Go to applications.
Click all applications.
Find market. Click market.
Click, clear cache, and clear data.
Restart.

I'm over that, clear the data of download manager ,and from the Market application, removed the update from the market , wifi on , wifi off .....
Still wont download

Then it's your internet if that does not work.
Check your firewall

what firewall , if i work in 3G ?

I'm having the same problem...I just flashed Myn's 2.2 RL3 and it is no different than it ever was. It's pissing me off. I've tried every solution that I could find.

I was having a similar issue with my Evo running OMJ's 4.5.
On the market.android.com site I would click install, select my phone, and it said my install would start shortly, but it never did. I scoured the net and found a fix that worked for me. Try this:
Menu -> Settings -> Appplicaltions -> Manage Applications
Select the 'All' tab
Scroll down and open 'Google Services Framework' -> Clear Data and Force Stop
Hit back and open 'Market' -> Clear Data, Clear Cache (if available), and Force Stop
Reboot
Open Market. You are going to get an error, be patient and let it sit for a moment and it will come up by itself.
You should be golden after this. Let me know how it works for you.

Why must people resurrect dead threads, do they lack the ability to read, the last post to this thread was in the first week of november, if this was still happening, this would be an active thread.

Related

Problems after changing to @gmail.com

Hey,
So you may have heard, uk users can now change from @googlemail.com to @gmail.com but now I'm having problems after having do so.
I keep getting errors saying gtalk can't sign in. I don't really use gtalk but it would be nice for it to actually work if I wanted to.
How do I change the main google account to @Gmail.com instead of @Googlemail.com without doing a software reset?
Hi Brummiesteven
There are 2 ways to change the details of your Google account on your phone.
1) Try this (taken from Sizzledcore.com):
Open Menu, and go to Settings.
Select Applications and then go to Manage Applications.
Look for the app “Google Apps” and tap it.
Now tap the “Clear data” button.
Now, in the Notifications (top of the screen) you will see a new notification.
Tap “Your account must be updated”.
Now enter your new Google account info.
Reboot your phone and you’re all done!
2) Change your Google password on a PC and reboot your phone, which should then ask you re-input your Google login details.
Have Google actually made the option available to change to gmail.com?
I know they released a statement saying you will be able to soon but I think you will need to change it somewhere online first before it will work on your phone.
I'm just guessing here by the way.
Make soft reset, I had the same problem and it helped me.
Raul Duke said:
Have Google actually made the option available to change to gmail.com?
I know they released a statement saying you will be able to soon but I think you will need to change it somewhere online first before it will work on your phone.
I'm just guessing here by the way.
Click to expand...
Click to collapse
Login to googlemail.com, settings > accounts. Next to your @googlemail.com there's a small link saying chance to @gmail.com?
After you've done so you get a free set of stickers
JTHM said:
Hi Brummiesteven
There are 2 ways to change the details of your Google account on your phone.
1) Try this (taken from Sizzledcore.com):
Open Menu, and go to Settings.
Select Applications and then go to Manage Applications.
Look for the app “Google Apps” and tap it.
Now tap the “Clear data” button.
Now, in the Notifications (top of the screen) you will see a new notification.
Tap “Your account must be updated”.
Now enter your new Google account info.
Reboot your phone and you’re all done!
2) Change your Google password on a PC and reboot your phone, which should then ask you re-input your Google login details.
Click to expand...
Click to collapse
1) I don't have the Clear Data option fot google apps.
2) Didn't work, just asked me for my password again not for my signin
brummiesteven said:
Login to googlemail.com, settings > accounts. Next to your @googlemail.com there's a small link saying chance to @gmail.com?
After you've done so you get a free set of stickers
Click to expand...
Click to collapse
Sweet! Cheers
brummiesteven said:
1) I don't have the Clear Data option fot google apps.
2) Didn't work, just asked me for my password again not for my signin
Click to expand...
Click to collapse
Same. Seems the only option is to do a reset of the phone. I'll wait untill I've got an hour free as I'd need to install all my apps again. Don't need to worry about my contacts as those are all online.
I just ended up doing a reset of my phone after changing from Googlemail to Gmail. Pretty annoying as I now have to reinstall all my apps and re-link contacts to their Facebook / Twitter / Flickr accounts.
I was also hoping that this might have fixed the Picasa gallery syncing; it hasn't. The options just disappeared under the Google Account settings.
I changed mine to gmail.com but when I log into gmail on my PC it still says @googlemail.com
I still seem to be getting emails through on my Desire but now I get a warning every so often that Google Talk can't connect or something.
I don't even know what Google Talk is, I've never used it as far as I know.
Raul Duke said:
I changed mine to gmail.com but when I log into gmail on my PC it still says @googlemail.com
I still seem to be getting emails through on my Desire but now I get a warning every so often that Google Talk can't connect or something.
I don't even know what Google Talk is, I've never used it as far as I know.
Click to expand...
Click to collapse
I had to change it twice on the pc before it actually took affect. Try that.
Google Talk is a google IM, however it has to be configured correctly or you wont be able to access the Market Place as I've heard they use the same login.
You can just add the gmail addy as a 2nd account and untick the original googlemail account in the sync settings.
Works a treat without having to reset.
I had to change to @gmail.com twice, but then it stuck.
I reset my phone and I now get Picasa albums in Gallery 3D.
Ah, the changing it twice thing seems to have made my account change online.
I had to change mine twice too!!
Glad there is already a thread on this, previous ways of changing the Google account on Android don't seem to work on the Desire
Stuff that has been suggested which doesn't work:
Go to manage applications, find "Google Apps" and clear the data
Doesn't work, clear data button is greyed out
Go to manage applications and clear the data for everything Google related
Doesn't work, have cleared data for Google Talk, Google Mail, Google Mail Storage, reboot phone, just carries on as normal
Change Google password online
Doesn't work, just prompts for new password, not user account
On mine, all Google mail, Calendar and Contacts seem to be syncing fine without me changing anything, need to confirm all of that. But sending mail from my phone DOES send as gmail.com.
The only thing that is affected is Google Talk. For a start, I dis-abled this and signed out of it, but it obviously likes to stay signed in anyway, because it keeps coming up with a prompt in the notification bar that it failed to sign in, no option to change anything
Why the hell is it still trying to sign in? Might just remove it!!
I just rebooted and now my gmail doesn't work at all. It just says no connection when I go to the gmail app.
Wish I never changed to gmail.com now lol
It seems to all sync OK but I just get this "No connection" error in the gmail app.
Wow i think I will hang fire on this until we have a proper process. Cant believe google didnt send out instructions for android users.
Really good news about the Picasa albums though - that was really annoying me.
Raul Duke said:
I just rebooted and now my gmail doesn't work at all. It just says no connection when I go to the gmail app.
Wish I never changed to gmail.com now lol
It seems to all sync OK but I just get this "No connection" error in the gmail app.
Click to expand...
Click to collapse
You can change it back untill you get something sorted.
I still seem to receive email. The gmail app only seems to load half my inbox though and shows a "No Connection" error half way down the screen with a 'Retry' button on it. I click that, it tries to connect but doesn't.
So to sum up. It works but I have an annoying thing half way down my inbox.
TheOriginalKi said:
You can change it back untill you get something sorted.
Click to expand...
Click to collapse
Yep, that's sorted it.
Don't think I'll be changing it again any time soon!

Apps won't download

After successfully downloading a number of apps, I have found that I have a huge queue of apps which are listed as "starting downloading." Some of them date back more than a week. My phone is right on top of wifi hotspot, so I don't think the problem can be the connection.
Might I have inadvertently touched something or changed a setting that prevents the Desire from downloading?
Many thanks,
Joe
apps won't download
or is it possible I've filled all the app space?
Ive just cured my problem and it might be the same cause. have you recently changed your @googlemail to an @gmail account? if so this stops google talk from signing in and therefore stopping any downloads, i changed my email back to @googlemail and google talk signed in and voila i can download apps again.
That is the problem! I hadn't changed the account on my Desire, but I had done it on my Googlemail account. When I changed it back, the desire started downloading again.
Does this mean I have to change both the Desire and ordinary Gmail accouts at the same time?
Can someone who has changed the desire from googlemail to gmail answer?
Many thanks!
Joe
Hey, glad it worked out. As far as i know the only way to use @gmail is to factory reset the phone, somehting im not prepared to do, afterall ive been telling people to use @gmail for years an i'v allways got my mail so im gonna stick with @googlemail and keep telling people its @gmail
I am having the same issue,
... and just found at, that the market appl wont start downloading while I am on wifi. When I switch to mobile network, the downloads are started within a minute. Give a try, and please provide a feedback here whether this helps.

[Q] Android market problems?

Is anyone aware of or experiencing any problems with the android market?
I'm using a Stock UK Orange ROM. 25mb free internal space. Using Android market I can go through all the motions and tap install I get the message saying my item will be downloaded. The "downloading" bar appears and is animated, This happened last night. This morning the item had downloaded.
I thought that was the end of it but as I write this I've been waiting an hour for a clock widget to download.
Have also tried via appbrain but experience the same problem.
I can watch youtube videos and browse so I am online. Is there a hidden setting I might have misconfigured? or anyone else experiencing the same thing?
Noodled24 said:
Is anyone aware of or experiencing any problems with the android market?
I'm using a Stock UK Orange ROM. 25mb free internal space. Using Android market I can go through all the motions and tap install I get the message saying my item will be downloaded. The "downloading" bar appears and is animated, This happened last night. This morning the item had downloaded.
I thought that was the end of it but as I write this I've been waiting an hour for a clock widget to download.
Have also tried via appbrain but experience the same problem.
I can watch youtube videos and browse so I am online. Is there a hidden setting I might have misconfigured? or anyone else experiencing the same thing?
Click to expand...
Click to collapse
Since you have 25MB free, that is peculiar. Typically downloads get stuck in queue when space is low -- in which case you are getting a notification in the Notification Bar that you are "Getting Low on Empty Storage Space". In those cases remedy of course is to uninstall a few apps you rarely use. After you do that, the "Low on Storage Space" icon will clear, and the instant that it does, all of the downloads you had started -- but were all stuck in queue -- will now proceed -- instantly.
But in your case i don't know. Are you for certain NOT getting that icon notification? (just checking that's all)... Then this probably won't solve your case at all. THIS POST: http://forum.xda-developers.com/showpost.php?p=7663366&postcount=17
No worries.
The only thing in my notification bar is the icon for advanced task killer, and 1 Gmail notification.
I've uninstalled a couple more apps but that still hasn't forced a download. This has only happened in the past couple of days and it crossed my mind that google might have been tinkering, but i've read nothing of the sort.
Just been to the shop and back and in those 5 mins Tajam (the clock widget from my OP) has downloaded... I've just added a pinball game, but it hasn't downloaded...
Is it at all possible that an application has reserved space? As in I might have 25mb free but some app has reserved some of the free space on my handset?
Nobody else had this issue then?
Any thoughts on a solution? would a hard reset solve this?
Try to:
- start your google-talk-app
- use the menu-button to open the menu and sign-out!
- restart the google-talk-app
- use the menu-button to open the menu and sign-out!
usually, after the 2nd or third time you do that, the download-process begins...
edit: you should notice that the log-in-process of the google-talk-app takes some time, seeing the spinning wheel-symbol on the top-right... just ignore it, start the app, wait 5 seconds and sign-out, repeat...
Thanks for the reply but I dont have google talk installed.
I'm thinking a hard reset might be my only option but it's a pain, and now difficult to download any backup software.
Found this thread http://www.google.tm/support/forum/p/Android+Market/thread?tid=57b5e3efa7477b50&hl=en
Started by a google employee, subsequently locked. Seems to be a recurring problem
I've the same issue, cancel/abort the download and start it again fixes the issue
Sent from my HTC Desire using XDA App
Hey,
I suffered from the same issue...
I literally tried every in the book but to no avail!
Eventually I had to add a file manager into a rom in order to manually download the apps from the internet and then install them onto my desire!
This is a repeat issue with the Android OS. It does go away after a while... Give it a day or two and it'll just literally stop with the issues.
Good luck friend
I had this issue last week and tried every trick I could to get things working again, even a hard/factory reset didn't work. From reviewing the thread you quoted from the Google support forums I got the impression that it was a Google account problem of some sort so before doing a second factory reset I changed from @googlemail to @gmail and for whatever reason after the hard reset this has done the trick.
Yes, I am having the same problem too and only started couple days ago... I can't download anything at the moment
Still no market downloads
After the froyo update for me, there's still no way
to update or download apps from the market.
I tried all the options now known:
Gtalk
Cache clearing
Factory reset
Etc.
What to do next???
I checked a few places and this seems to be a common problem. One thread on the market forums was started by a google employee, 400+ replies later the thread was marked as answered (which it clearly wasnt) Now the forums are becoming littered with posts on this same problem.
I've managed to sort it out. Settings>apps>market>clear cache>force close market>soft reset seemed to force any pending downloads.
But that wasnt really a solution, so had to export contacts to gmail. Change my googlemail account to a gmail account (as prompted when you login to Gmail in the UK.... then I had to perform a hard reset and make my Gmail account the primary google account on my handset.
Very annoying, and I'm in disbelief that google are SO aware of this and dont seem to be offering any help.
But for the time being it's working again. The suggestion on the market help forums is that the UK market is having problems with @googlemail accounts.
Well i never had the googlemail adress and i'm not from the UK, so there's more to
it then only that specific problem....
Pls advice....
None of the great developers here has an idea what's happening here or maybe a solution to this issue????
Pls help out guys?
Guys please advice, i'm just a bit desperate with this issue.
Nothing seems te help and google stays as silent that i lost faith they are going
to fix this....
Does this mean my DESIRE became useless??!??!?!
It's a bit temperamental to be honest, I left it at 'Starting Download' and sometimes it would start after a few hours and another time after about a day. Never used to be like this before. Google need to seriously take a look at this problem.
Sadly my downloads all just end in "failed" within 5 secs....
Had Problems downloading for a month
Hi All,
I have had this problem for about a month now. Never starts to download for me except if I do a factory reset then it downloads some apps between 3 and 22 apps before it hangs again. The phone is a Samsung Galaxy s I9000. Unlocked. I tried different SIM cards from different carriers and removing the SD memory. I can download from different places on the web like Samsung or one of the web sites that have the apps just not the market.
Has anyone else been having this problem for that long?
Regards
sutepm said:
It's a bit temperamental to be honest, I left it at 'Starting Download' and sometimes it would start after a few hours and another time after about a day. Never used to be like this before. Google need to seriously take a look at this problem.
Click to expand...
Click to collapse
Same here. I usually leave the downloads "hanging" around. After 10 min. to a few hours, the downloads start.
Same with "Chrome to phone". Both apps use the GTalk service to send commands to the phone. Google broke something.

[Q] "Account wasn't found. It may have been removed." - Exchange Server

Hi all - I searched for references to this issue, but haven't found anything yet. Hope someone here can help.
I've been using my Galaxy Nexus (LTE / Verizon) since mid December, locked, unrooted, vanilla - and it's been great. I've been using the native email apps for my GMail account and my work/corporate account on our company's Exchange Server. All has worked perfectly so far. First sign of something weird happened last night.
Last night I backed up, rooted and unlocked my GNex (using the WugFresh utility). I followed the directions closely -- all worked pretty much perfectly. As suggested, I took 2 backups: first without system apps and settings, and the 2nd including them. After I was done rooting and unlocking, I restored the big backup with system apps and settings. Only thing I noticed is that passwords are apparently not part of the settings that can be saved/restored (makes sense!), so I had to reenter credentials for my email apps.
This done, I sync to both GMail and Exchange Server, receive and send mail just fine. Only weird thing is that when I tap the EMail icon to start up the email client that talks to Exchange Server, in addition to opening up my inbox properly, I ALSO see two error messages in sequence:
"Account wasn't found. It may have been removed."
and
"Folder wasn't found. It may have been removed."
The errors then fade, and email is perfectly usable.
I'm guessing that some folder and account entry was restored along with the apps from my backup, and that whatever these pointed to no longer exist, and were superseded by they email app when I reconnected to the Exchange Server during setup after rooting / unlocking.
I've looked - and only see a single account configured in the app -- the correct one. I've checked in Settings / Apps, and there are no options to clear data or cache.
I'm wondering if I should delete the one account I see and re-add it...not sure if that will make a difference.
Anyone have a clue what's going on, and what I might do about it?
thanks in advance,
Jon
Im having the exact same problem!!
jaseandjess said:
Im having the exact same problem!!
Click to expand...
Click to collapse
In the end, I wound up doing a factory reset on the phone. I was tempted to delete and recreate the account, but I'm convinced there was a phantom (non-existent?) folder / account that the email client kept trying to refer to and that this would have persisted. A factory reset cured the issue, and this time I did NOT restore my entire backup including system apps and data. Instead, I let Google Play and Amazon App store reinstall 99% of my apps, leaving me 3 or 4 that I had to do by hand. In the end it didn't take long at all to do this, and result is a happy Galaxy Nexus once more.
Jon
jonstrong said:
In the end, I wound up doing a factory reset on the phone. I was tempted to delete and recreate the account, but I'm convinced there was a phantom (non-existent?) folder / account that the email client kept trying to refer to and that this would have persisted. A factory reset cured the issue, and this time I did NOT restore my entire backup including system apps and data. Instead, I let Google Play and Amazon App store reinstall 99% of my apps, leaving me 3 or 4 that I had to do by hand. In the end it didn't take long at all to do this, and result is a happy Galaxy Nexus once more.
Jon
Click to expand...
Click to collapse
Hi, just wanted to let you know what the solution was in my case. I was messing around with everything, wasting two full days with about 100 times recreating the account, trying to restore/replace Mail/ExchangeServices app/data in various different ways, factory reset, reflashing system, etc. etc. ... nothing helped!
Finally, a few minutes ago I got it: Just recreate the stupid homescreen link! I never thought about trying to start the Mail application via "all apps". If I did (earlier), I would have seen (earlier) that the message does not appear then. It only appears when starting it via my homescreen link, which is actually a widget (looking like a normal app link), configured to open a certain folder of a certain account. So the actual problem was just that this widget could not find the "old" account anymore (probably because some account id changes if an account is deleted and recreated). The reason I've been fooled over and over again (even after factory resets and system flashes) is because I always restored my homescreen stuff in one way or another, so I always used the same old broken link.
D'OH!
Hope that next time someone comes across this issue this post will help. Currently there seems to be no (other) solution to this on the internet. At least I did not find anything in the past two days.
Thanks for posting an easy solution!
mychi said:
Hi, just wanted to let you know what the solution was in my case. I was messing around with everything, wasting two full days with about 100 times recreating the account, trying to restore/replace Mail/ExchangeServices app/data in various different ways, factory reset, reflashing system, etc. etc. ... nothing helped!
Finally, a few minutes ago I got it: Just recreate the stupid homescreen link! I never thought about trying to start the Mail application via "all apps". If I did (earlier), I would have seen (earlier) that the message does not appear then. It only appears when starting it via my homescreen link, which is actually a widget (looking like a normal app link), configured to open a certain folder of a certain account. So the actual problem was just that this widget could not find the "old" account anymore (probably because some account id changes if an account is deleted and recreated). The reason I've been fooled over and over again (even after factory resets and system flashes) is because I always restored my homescreen stuff in one way or another, so I always used the same old broken link.
D'OH!
Hope that next time someone comes across this issue this post will help. Currently there seems to be no (other) solution to this on the internet. At least I did not find anything in the past two days.
Click to expand...
Click to collapse
Thank you so much. I just had to recreate my account settings (5 of them since Ihave corporate but also use exchange settings for hotmail) and hated to see this message (and a second one similar but about a folder who could not be found). I removed the icon on the home screen and put the Email app (not the widget to avoid the same problem in the future) back and not more error! I really did not want to reset my phone.

[Q] Contacts Storage: Clear Data - Exactly what does this do?

Context:
Verizon Galaxy Nexus, Stock ROM, Android 4.1.1.
When I check in Settings...Accounts...Google...
It shows a Sync Error for my account. At the bottom of the screen it says:
Sync is currently experiencing problems. It will be back shortly.
If I then click on my [email protected]
All of the entries are checked and properly synced, and up to date, except Contacts. It says 'Last Synced 4/20/2012..."
Despite this, Contact additions or edits that I make on my phone do in fact get synced to my other devices. And Contact additions or edits that I make elsewhere do get synced to my phone.
So, this appears to be a faulty error message. Since everything is working right, I'm reluctant to do anything major to try and clear the message, for fear of actually creating a functional problem. And yet, it bugs me that it's there.
One of the frequently suggested solutions is to go to Settings...Apps...Contacts Storage...
And once there, hit "Clear Data".
So my question is what exactly happens when "Clear Data" is hit? I want to eliminate the potential for inadvertently deleting my contacts overall, don't want to create new problems, etc., so would like a little more information about what this does or doesn't do.
And, if someone has any insight on another way to get rid of this message, that would be appreciated as well.
Thanks!
Anybody have any information here??
Thanks.
Try this
Hi, i face the same problem. After few hrs search in Internet, I found a way to solve it, so far it works.
Go to Google Play and install this apps: Contacts Sync Fix
Run the apps
Go to setting, open Google account and try to sync again.
It should be OK then.
Hope it helps.
yctan2020 said:
Hi, i face the same problem. After few hrs search in Internet, I found a way to solve it, so far it works.
Go to Google Play and install this apps: Contacts Sync Fix
Run the apps
Go to setting, open Google account and try to sync again.
It should be OK then.
Hope it helps.
Click to expand...
Click to collapse
Very interesting! Looks like it just came out this month. This is an incredibly common problem, if you read Google's "support" forums, which I find hard to believe how this is such a core function of the whole Google enterprise.
I wonder what this App is doing behind the scenes, or actually how it does it. All of the reviews so far are very positive, although there are only 11 of them at this time. I'll probably monitor this for a bit, and then try it out.
Thanks!
I exchanged a quick email with the Author, and went ahead and installed and ran the Contacts Sync Fix App. It identified a single problem, fixed it, and my error message is now gone, and sync continues to work fine. I went ahead and bought the ad-free version for $.99 - I have no idea if a problem will recur in the future, but I'll now be able to fix it. And besides, he fixed something Google has been unable or unwilling to do!
This solved my same problem
Download contacts fix app from android play market
DLCPhoto said:
Context:
Verizon Galaxy Nexus, Stock ROM, Android 4.1.1.
When I check in Settings...Accounts...Google...
It shows a Sync Error for my account. At the bottom of the screen it says:
Sync is currently experiencing problems. It will be back shortly.
If I then click on my [email protected]
All of the entries are checked and properly synced, and up to date, except Contacts. It says 'Last Synced 4/20/2012..."
Despite this, Contact additions or edits that I make on my phone do in fact get synced to my other devices. And Contact additions or edits that I make elsewhere do get synced to my phone.
So, this appears to be a faulty error message. Since everything is working right, I'm reluctant to do anything major to try and clear the message, for fear of actually creating a functional problem. And yet, it bugs me that it's there.
One of the frequently suggested solutions is to go to Settings...Apps...Contacts Storage...
And once there, hit "Clear Data".
So my question is what exactly happens when "Clear Data" is hit? I want to eliminate the potential for inadvertently deleting my contacts overall, don't want to create new problems, etc., so would like a little more information about what this does or doesn't do.
And, if someone has any insight on another way to get rid of this message, that would be appreciated as well.
Thanks!
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