I seem to be having some problem with my HSDPA connection on my desire. I'm wih Three UK and I can't tell is it is my network on the phone.
What happened is for some reason it just wont work anywhere I go. For the first few weeks its worked fine and then towards the end of last month they sent me texts saying they would cut my internet off if I carry on using it but I can't see that having anything to do with it as it is a new month.
The phone is rooted and I've flash the new DeFrOsT Rom (2.0a) and it started working again but then when I logged into the Facebook app it stopped working and went to R (also the wholetime I'm connected to a wifi and when I disconnect from wifi I still get the no connection).
I tried uninstalling Facebook and logging out and no luck
I was wondering if anyone had any experience with this or it is happening to them or you know a fix.
I also attached some screenshots of the message I get, I can't actually read the full message as it cuts it off and then when you select it, it just takes you to the homepage.
the R is for roaming
how is the signal strength where you're located?
go into settings -> wireless and networks ->
tell me what roaming settings you have enabled
untick the box to allow data roaming
data roaming will take place when the signal strength is very low and you are therefore using other carrier's networks (this might also incur high data costs!)
Data roaming is disabled and the signal in my area is usually quite good. Also when I go into a city around here or anywhere nothing changes it still sticks on R.
Plus before I started to flash it with roms and rooted it, it would nearly always have HSDPA connection.
so although data roaming is disabled your phone is roaming...
can i ask why it is that 3 told you that they will disable your internet? this seems to be the main problem...
have you tried flashing a different radio?
this will definitely have some change
They sent a text I was reaching/reached my data allowance for the month (so called unlimited =/)
And yeah I've just flashed the new radio that is needed for defrost 2.0a however it did happen before I flashed it.
For some reason it has got proper signal and HSDPA for the time being and as far as I know I did nothing to make it any better.
Got a feeling it will go again but I'll keep you updated.
I'll have to ring three up tomorrow if I can't get it sorted as I'm going on holiday and I'll be screwed with out it,
sounds to me like you have a data cap where if you exceed a certain limit your internet is stopped.
the fact that you are in roaming makes me think that it is a trick so that 3 can charge you large amounts so be careful.
glad the radio update worked for you
let us know if the problem persists
although there's not much we can do unless we know it's been sorted with your provider.
Thanks for the help.
The thing I don't get is the roaming bit as when it says I'm roaming I can make calls and text fine and there is no charge or anything on my bill it just uses normal minutes
honestly it sounds to me like a problem with your provider
does it still say roaming with the new radio?
if it does then phone your provider because they can charge you a large amount for roaming
Three only run a 3G network in the UK. To provide coverage and data connectivity (mainly EDGE) in the areas between their masts they partner with Orange. Your Desire will roam onto the Orange (and possibly now T-Mobile since they merged on Monday) network when it has a weak or no 3G signal. To allow data in these circumstances you must have data when roaming enabled.
There is no additional charge for 3 customers to use data roaming while in the UK. It is part of your monthly bundle. However, please remember to turn data roaming back off when you travel abroad or it'll cost you a fortune!
Sent from my HTC Desire using XDA App
+1 for the above, roaming is all well and good but of you leave it on when your on holiday youll definately remember it!
McMichaeli said:
Three only run a 3G network in the UK. To provide coverage and data connectivity (mainly EDGE) in the areas between their masts they partner with Orange. Your Desire will roam onto the Orange (and possibly now T-Mobile since they merged on Monday) network when it has a weak or no 3G signal. To allow data in these circumstances you must have data when roaming enabled.
There is no additional charge for 3 customers to use data roaming while in the UK. It is part of your monthly bundle. However, please remember to turn data roaming back off when you travel abroad or it'll cost you a fortune!
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Thanks I didn't realise I could use data roaming as when I clicked to enable it it said I may be charged so I didn't bother but now I will as I wont get charged
I was just about to say that the original problem had gone but it's decided to happen again just as I tried to log into ebay and download something from the market. However I think it has started to use data roaming as there is now an R in the signal box but a G next to it where the H would be.
Think I'll be ringing them up today
Related
OMGGGGGGGGGGGGG ! ****, I HATE ROGERS !!!!
352 $ DATA CHARGES ON MY ACCOUNT...!
i swear i'm so ****in pissed at this point...i have the new HTC s621 and all these days the internet i've been using is ROGERS DATA, and i thought it was wi-fi - i always connected to wi-fi....guys, if it does say it's connecting to wi-fi and if it can't connect - it connects to the rogers data network without you knowing :S - that's ****ing ********. CALL ROGERS NOW AND TELL THEM YOU DIDN'T KNOW, YOU WERE UNAWARE, AND YOUR VERY DISAPPOINTED AND FRUSTRATED.A
i swear, you have no idea how pissed off i am...this is a ripoff - all these days i was connecting to free wi-fi points but guess what? that's not "FREE" it's rogers internet all this time :S - atleast some kinda notification or warning would be good. i swear, such a bunch of liars...i spoke to this girl in the data dept. and she said i can't do anything as of now because your bill's not registered yet. she blocked the internet access, though so that in future i don't get charged but they should have warned me before, i had no clue - i was going through the posts when i saw someone post a link about how somone got 1600 $ charges. anyway, i'm gonna call back the moment my bill comes...
rogers is LYING TO THEIR CUSTOMERS, OVERCHARGING CUSTOMERS, MAKING FALSE PROMISES AS WELL AS NOT PROVIDING ANY VITAL INFORMATION...i'm sick and tired of this ********. everything with them is getting messed....guys, please be AWARE if any of you have SMART PHONES OR BLACK BERRY'S - be careful, especially if you have wi-fi, you might want to get rogers data serviced blocked.
p.s: WHY SHOULD ANYONE PAY FOR SOMETHING THEY AREN'T EVEN AWARE OF? honestly speaking, rogers defaulted the GPRS?EDGE option on the s621 so it connects to rogers internet without your permission - that's just WRONG on every level - that's like tresspassing onto someone's property and getting charged for it while you thought your on a public property....seriously, think about it guys - i'm waiting for my bill to come so i can get them to credit me that charge, i ain't paying a penny - otherwise i'll cancel everything with them.
i hope you can get the charges removed if you didnt know you were being charged. the real problem is that you do not know how to use your phone. i have had several versions of the phone you are using, as well as several others that have similar capabilities and i have yet to have this kind of a problem. read your manual and learn what the indicators mean that run accross the top of your screen. it will show you when you are attached to a wifi network and when you are connecting to a wifi network. if you are surfing the net without a wifi network these icons will not be present. there is also a speed difference in downloading info. learn to protect yourself, bro.
i am not pro rogers, either. i spent 55min on the phone with them last night trying to adjust my plan and it should only have been a 15 min conversation. i am aware of how difficult they can be to deal with but the problem you are having is not really their fault
You should familiarize yourself with the device, and how to tell when it's connected to WiFi. For one thing, if it's not WiFi, it's a heck of a lot slower than when it is. For another, your homescreen shows when you're connected to an access point, as does the iconbar up top.
its annoying there is no way to disable gprs and keep the settings stored. most of the time I delete the gprs settings then if i ever want to use it i just add the account in. I'm on vodafone so its simply internet for the ap and web/web user pass. Pretty easy to type in when ever you need to. Basically if you see the 2 arrows where the signal icon usually is, you will be being billed.
I have to agree... I mean you should easily notice the difference between wifi and grps...
i have to admit - i just bought this phone on the weekend and i got a basic data plan ($15CDN) through Rogers for the times I will not have wi-fi access. So I am sitting at work conncted to WiFi (there are 4 valid hotspots in my office ) - I am conncted to one (I know because it says so) HOWEVER, the E is still displayed over the signal strength indicator telling me that EDGE is in use even though I am connected to a Wi-Fi...I am so confused. So I went to the Rogers site to try and check my usage but no joy there as there was no information ... even my phone upgrade charge has not yet appeared...can someone a little more knowledgeable on this unit please confirm whats happening either way? I mean - even if you are connected to WiFi will E appear since technically it is available - however not being used since it should be over-ridden by the availability of WiFi?
You should call Rogers...
enroh said:
i have to admit - i just bought this phone on the weekend and i got a basic data plan ($15CDN) through Rogers for the times I will not have wi-fi access. So I am sitting at work conncted to WiFi (there are 4 valid hotspots in my office ) - I am conncted to one (I know because it says so) HOWEVER, the E is still displayed over the signal strength indicator telling me that EDGE is in use even though I am connected to a Wi-Fi...I am so confused. So I went to the Rogers site to try and check my usage but no joy there as there was no information ... even my phone upgrade charge has not yet appeared...can someone a little more knowledgeable on this unit please confirm whats happening either way? I mean - even if you are connected to WiFi will E appear since technically it is available - however not being used since it should be over-ridden by the availability of WiFi?
Click to expand...
Click to collapse
Ok if you see the little E logo over the signal that doesn't always mean your using GPRS because if I send a picture message it will stay on all day and night but it doesn't use it.
Easy way to find out is to just go into your comm manager and look for the data transfer... if its "lit up" then it's on, all you have to do is click it to turn it off manually.
Rogers is not to blame, but rather HTC. I have the same issue with my Titan/Mogul on Telus. Even if you shut down your EVDO/EDGE connection through Comm Manager, it will reconnect. There should be an option to set priority to WiFi when a hotspot connection is established, but there isn't and that's an awful feature.
I'm around a WiFi connection most of the time so the solution to this is to delete the wireless profile. Fortunately Telus doesn't require user names and passwords to connect so it's just a matter of having it dial #777 to establish a connection when needed.
Its a shame dude. I have a 200 meg plan so I am covered for data.
BUT I still use a GPRS data tracker to keep an eye on hwo much data I use. A well spent $US7.95 - dont try using a pirated version of these, as the DASH/S620/S621 uses a different .DLL than that is supplied in the pirate version. Just pay the $$ to save some $$
I use this for added assurance:
http://www.spbsoftwarehouse.com/products/gprsmonitor/?en
Spb GPRS Monitor
Spb GPRS Monitor is a complete solution for measuring the amounts of data transfers via your GPRS, CDMA or GSM network connection and calculating network usage costs. Spb GPRS Monitor monitors all data transfers you perform and calculates the cost of your GPRS usage taking into account your service plan details: inclusive data amount, data block size. etc.
# Taskbar icon that shows GPRS connection speed and other indicators
# Pop-up window that shows all GPRS information
# Warning notifications on daily/monthly traffic limits
# Detailed connection usage and cost charts
# Detailed text reports of your connection usage and cost
# Export to CSV for use with Microsoft® Excel and Access
# 440+ pre-defined service plans
# Today plug-in that shows GPRS speed and other statistics
# Skin format interface
Oh man this site is the best. There is a tool in this thread that allows you to toggle your provider's data connection on/off and contrary to HTC's Conn Manager, it keeps it off
Working like a charm on my Mogul !
ThaiM said:
I use this for added assurance:
http://www.spbsoftwarehouse.com/products/gprsmonitor/?en
Click to expand...
Click to collapse
This is for Pocket PCs. They have a special Smartphone version but that does not run properly on WM5 on my S620: I can not make any changes in the preferences because there is no "OK/done etc" button to press once I've chosen new settings.
Rogers is owned, run and supported by a bunch of idiots. Anyway I got one of those bills once and now everything else than voice is blocked. Goddamned retards!
But since we're in Canada, that's still the best available option.
BTW It took me over a month to get a TyTN from them. They lost packages, orders, didn't know who I was, kept me on the phone for hours and much more. It's not over yet, since we're not sure if we are going to pay the right price.
when i had my treo 680 my friend opened yahoo sports on my pda (auto refreshes) and i didnt know he did that. i never knew internet was open so i didnt bother with it. got a 300$ phone bill cuz for internet. they were nice enough to wave it off. just call them and be really nice and polite. i dont see why they wont do the same for u.
i canceled data on my account so its not possible to anyone to use data on it anymore thank god
Rogers
I got the same problem as you but i did not pay anthing when i told them thats was by mistake and you can disactivate Rogers data dawnload without any problems to be more sure in the future.
I disabled my GPRS on my s621 by going to the connections and changing the settings for that account (I removed the m form internet.com so it says internet.co). This way if I loose my wifi it cant switch to GPRS. If I absolutely need GPRS I just go and change it back. You can test it by stopping wifi and opening IE and trying to connect to a site. You should get an error message.
As for the original post on this thread:
defaulting the grps/edge option on the S621 is like trespassing? I don't think so. You're buying a windows smartphone and the whole point is to use data on the device - why wouldn't they have that option programmed in and turned on? Everyone would complain that they can't use data on a phone that they purchased specifically for that purpose - gimme a break. I know the phone has wifi, but its of course going to have the means to connect to the cell phone network for data usage as well, use your brain a little.
Anyways, I do agree that there should be a better indicator or a pop-up of some sort that comes up when wifi drops out and gprs/edge kicks in - but it should be user beware either way when it comes to data charges.
Easiest and best solution is yeah, delete out the profile or block it from the provider side. It sucks though if you really need to use data on the cell network for an emergency and you have to redo the settings.
lukybandit said:
OMGGGGGGGGGGGGG ! ****, I HATE ROGERS !!!!
352 $ DATA CHARGES ON MY ACCOUNT...!
i swear i'm so ****in pissed at this point...i have the new HTC s621 and all these days the internet i've been using is ROGERS DATA, and i thought it was wi-fi - i always connected to wi-fi....guys, if it does say it's connecting to wi-fi and if it can't connect - it connects to the rogers data network without you knowing :S - that's ****ing ********. CALL ROGERS NOW AND TELL THEM YOU DIDN'T KNOW, YOU WERE UNAWARE, AND YOUR VERY DISAPPOINTED AND FRUSTRATED.A
i swear, you have no idea how pissed off i am...this is a ripoff - all these days i was connecting to free wi-fi points but guess what? that's not "FREE" it's rogers internet all this time :S - atleast some kinda notification or warning would be good. i swear, such a bunch of liars...i spoke to this girl in the data dept. and she said i can't do anything as of now because your bill's not registered yet. she blocked the internet access, though so that in future i don't get charged but they should have warned me before, i had no clue - i was going through the posts when i saw someone post a link about how somone got 1600 $ charges. anyway, i'm gonna call back the moment my bill comes...
rogers is LYING TO THEIR CUSTOMERS, OVERCHARGING CUSTOMERS, MAKING FALSE PROMISES AS WELL AS NOT PROVIDING ANY VITAL INFORMATION...i'm sick and tired of this ********. everything with them is getting messed....guys, please be AWARE if any of you have SMART PHONES OR BLACK BERRY'S - be careful, especially if you have wi-fi, you might want to get rogers data serviced blocked.
p.s: WHY SHOULD ANYONE PAY FOR SOMETHING THEY AREN'T EVEN AWARE OF? honestly speaking, rogers defaulted the GPRS?EDGE option on the s621 so it connects to rogers internet without your permission - that's just WRONG on every level - that's like tresspassing onto someone's property and getting charged for it while you thought your on a public property....seriously, think about it guys - i'm waiting for my bill to come so i can get them to credit me that charge, i ain't paying a penny - otherwise i'll cancel everything with them.
Click to expand...
Click to collapse
lol, it's always funny when people like to blame everyone but themselves for their own ignorance.
Rogers did not program the software, HTC did.
Rogers did NOT tell you not to read your manual did they?
Your phone tells you what type of connection you are using you just need to know how to use your phone.
If you call up Rogers and tell them you thought you were using WiFi and ask NICELY (Don't go off half cocked like you did above) they Will remove the charges.
enroh said:
i have to admit - i just bought this phone on the weekend and i got a basic data plan ($15CDN) through Rogers for the times I will not have wi-fi access. So I am sitting at work conncted to WiFi (there are 4 valid hotspots in my office ) - I am conncted to one (I know because it says so) HOWEVER, the E is still displayed over the signal strength indicator telling me that EDGE is in use even though I am connected to a Wi-Fi...I am so confused. So I went to the Rogers site to try and check my usage but no joy there as there was no information ... even my phone upgrade charge has not yet appeared...can someone a little more knowledgeable on this unit please confirm whats happening either way? I mean - even if you are connected to WiFi will E appear since technically it is available - however not being used since it should be over-ridden by the availability of WiFi?
Click to expand...
Click to collapse
You were not properly informed of data plans. You should cancel your $15 / 1.5MB data plan and get the $10 / 10MB mobile internet plan instead. Plus you get 33% off of a mobile internet plan, but not a data plan, if you have and value pack (ie, call display & voicemail) so it would actually only be $6.67
hi, ill be going to turkey in a few days and i was wondering how to make sure no unwanted charges occur. now it seems t-mob charge the ridicules price of 7.50 per mb, and calls are 1.50 a min or sommin stupid like that.
If i stay in aeroplane mode but keep wifi on, it would be safe right? is there anything else i gota watch out for,
and lastly does anybody know if T-mob offer a unlimited data plan for a month aboard or something, i cant find it on-line or over the phone
Just turn off the 'Data Roaming' option or perhaps even better turn off the 'Mobile Network' option.
I've never heard of a unlimited data plan for abroad use.
You can buy 'aboard boosters' from T-mobile (UK) such as Euro Boosters with so many minutes for a certain cost.
If you really need unlimited data then probably best to use a local SIM card over there (providing you've unlocked your phone of course)
I went to the States last month and just switched off Data Roaming, and Always on data networks. Phone still works, just can't use anything that uses the net.
kool, where do i turn data roming off and always on data networks, also will wifi work without these options
Go to Settings > Wireless & Networks > Mobile Networks.
Both options are in there (Data Roaming should be at the top, with Always On at the bottom).
Wireless will work fine without either of these options enabled.
I would suggest getting an app like NetCounter so you can keep an eye on what's going in/out - though nothing should be going through the network if both options are disabled.
cheers guys
Hey TurkzZ,
I was in France recently and I must say, TMO were very responsible.
When I arrived in France, they sent me a text advising how much it would cost to make and receive calls and texts and how much per MB data (this was a little confusing, because I couldn't use data anyway unless I bought a booster, see below).
That said, I opted for a weeks data for £5 but it wasn't quite enough and I topped up twice for £1. Should have bought £10 in the first place.
Basically, you can't use data until you pay for it (get redirected to a payment portal if you try and surf for example) and when you use up that booster, you can't use any more data until you get another booster. Pretty hard to get caught out.
All in all, with the boosters and a couple of calls/texts here and there, my bill was over by about £15.
Enjoy the weather in Turkey
BTW, calls in France were £0.35 to make and £0.15 to receive if I remember correctly.
Only thing to watch out is the euro text/call boosters tmob offer you in the text message. I always presumed that they are a one off, but i found out that once you order one through sms, tmob put them on your account as a montly option!! I had to call customer services to have them removed from my account the next month ...
Cheers guys , I'm in turkey now , un checked those 2 options and also selected aeroplane mode, and on WiFi now, what is strange is that I can access YouTube which is blocked here wid the YouTube app, and even.mote interesting , I can download Iplayer programs via myplayer app lol
I replaced my galaxy s 2 because it was acting up and now i have rooted one and also put stock rom bloat free and i recently noticed that sometimes my phone have hard time connecting to data. i can see the uplink sign go green but the downlink arrow doesnt blink and phone keeps me waiting waiting and waiting and i have to restart the phone or leave it for good 5 or 10 minutes to be able to start working. can anyone please tell me if thats a hardware issue or the software? do i need to have my phone replaced?, i dont know if tmobile store would exchange phone now because i purchased phone on 12th and its been 12 days if the reffer me to customer service then they will send me a refurbished phone which i do not want because i paid full price for phone.
any help will be appreciated.
Data connection problem
If you haven't already tried, go to Settings/Wireless and network/Mobile networks/Access Point Names and if there is an option to reset, select it. I had a similar problem with data connections - up and down lights blinked but no connection - and T-mobile support helped me out. Also, make sure Use packet data and Data roaming are checked.
mtmikey said:
If you haven't already tried, go to Settings/Wireless and network/Mobile networks/Access Point Names and if there is an option to reset, select it. I had a similar problem with data connections - up and down lights blinked but no connection - and T-mobile support helped me out. Also, make sure Use packet data and Data roaming are checked.
Click to expand...
Click to collapse
I've had the problem too, both on 4G and WiFi. There is a warning on the data roaming option about incurring extra charges. Is this true? I know that my plan says free domestic roaming, but I'm not sure that applies to data?
The T-mobile rep allowed that this was confusing. They stated that there are no additional charges within the US. Roaming is required because TM uses other providers' (i.e. Verizon) towers in some locations.
I have this same problem, Im wondering if the update coming out next month for wi-fi calling will address this, or what about using the new sim card??? Its pretty annoying but i didnt want to really exchange my phone b/c this is the only problem im having as well as the vertical lines which i have pretty much learned to live with.
K_esco said:
I have this same problem, Im wondering if the update coming out next month for wi-fi calling will address this, or what about using the new sim card??? Its pretty annoying but i didnt want to really exchange my phone b/c this is the only problem im having as well as the vertical lines which i have pretty much learned to live with.
Click to expand...
Click to collapse
i am using the new sim card already... i dont know if the problem is with new sim card or the phone itself but it gets annoying sometimes when i need internet and it doesnt wanna work.
Has anyone had any luck fixing this?
I noticed this problem sometime after rooting and flashing roms. Now I'm on the stock rom released in the dev channel. I've talked with customer servie for an hour and none of their solutions fixed anything for me.
I don't have a good backup - is there anything I can do?
I haven't been bitten by this again. It has been a couple days and I've since replaced my phone (today). But I haven't been on 4G much. Wifi has been working fine for the last couple days.
Hi, its my first post on the Z1C forum.
I just got one yesterday to replace my Nexus 5 and am accounting a few things I need help with since I am new to the xperia line of phones.
So my phone looks like this (for data) however I can't browse anything. I have mobile data enabled, national roaming and preferred network being 4G but nothing is working. With my Nexus 5 my data just worked so I am unsure why this is happening here. I can send texts and make calls just fine. Phone is on lolipop 5.0.2
The wifi signal in my room is terrible and its constantly dropping and when that happens I can't do anything with it.
I am on tesco mobile with a 2GB 4G plan.
http://imgur.com/GBhJJEW
--------
Edit: So I looked around I went into mobile network and scanned, found tesco and registered. So I have 3G data now, but 4G isn't registering. Maybe I need to phone up Tesco and ask them.
Or maybe it's just not a 4G mast where you're connecting?
Is problem "no mobile data at all" or "no LTE connection" ?
Can you transfer data on 3G?
If so - check twice if your SIM card is LTE compatible.
I had to adjust the APN on my phone when I first got it as the one it autodetected wasnt correct. Try that out.
Hi so i just got a z1c and this happened to me. I could send and get text/calls even get notifications and updates. I called sony and t-mobile, nether could help me. Then i found a option under "more" in settings to update "Internet settings" find your server and hit ok. Try it out, i hope this helps.
In my case I needed to contact my carrier to enable 4G. Tried it?
Not sent by me.
settings.>>other>>>internet settings>>>download internet and mms settings...
this should do the trick...
Inconsistent Connection
I got my Z1C a few days ago and updated it to Lollipop yesterday. Ever since the update, the phone has been dropping data connection. I don't know what's the initial cause yet but as it stands, in order to get it working again I have to take out the SIM and reinsert it multiple times. I'm watching it carefully tho because it seems to happen whenever I start Candy Crush. Is there anybody else having this experience?
Hello,
I live in an area (like many of us) there T-mobile service isn't that great. I daily drive through areas with zero service and I have almost no service at my house so we utilize WIFI Calling.
I have been finding for the past few months that when I return to an area of good service (phone showing full bars of 4G or 4G LTE) that I cannot move any cellular data. If I reboot the phone then everything works again for a while. I have tried to toggle into airplane mode and back but this does not help, only a full reboot helps.
Does anyone else get this? Its very annoying to have to reboot the phone when I need to use cellular data. Appreciate some input. Phone is NOT rooted and running the latest available software from T-mobile
M
madas said:
Hello,
I live in an area (like many of us) there T-mobile service isn't that great. I daily drive through areas with zero service and I have almost no service at my house so we utilize WIFI Calling.
I have been finding for the past few months that when I return to an area of good service (phone showing full bars of 4G or 4G LTE) that I cannot move any cellular data. If I reboot the phone then everything works again for a while. I have tried to toggle into airplane mode and back but this does not help, only a full reboot helps.
Does anyone else get this? Its very annoying to have to reboot the phone when I need to use cellular data. Appreciate some input. Phone is NOT rooted and running the latest available software from T-mobile
M
Click to expand...
Click to collapse
It happens all the time for me. I've not been able to figure out why it happens, but I've seen some speculation in other threads where people think it can break when switching between H+, 4G, LTE, etc. Some people have reported that switching to airplane mode and back fixes it, but it doesn't work for me. Only a reboot will fix it for me.
Here is another thread with some discussion on it:
http://forum.xda-developers.com/galaxy-s6-edge/help/mobile-network-data-connection-drops-t3097605
Thanks for the response. I'm not happy to hear it appears to be happening to everyone. I wonder if any of the carriers have reported this to Samsung?
I cleared the cache partition on my phone 2 days ago and I've been good since...that doesn't mean it fixed it but its been a while since I had 2 good days!
THIS HAPPENS TO ME OMG!!! I thought I was going crazy... it happens quite often in NYC where we travel by subway underground... Switching to Airplane mode then back indeed fix it majority of the time, but it doesn't work sometimes...
Also, this happens when i am on Wifi for extended period of time, and then leave WiFi, the phone will show 4G LTE but wont' push any data.
Going into Phone status will show that you have no IP Address...
edit: btw, i've done an exchange with Tmobile, and still happens on the phone, Swapped SIM card as well, doesn't solve the problem. T-Mobile ran diagnosis, and found nothing wrong. I suspect it might be T-Mobile's network configuration...
Also, I can almost 100% reproduce this when I am playing a game that requires periodic connection (like loading acount info), and then playing in the subway while doing data connection between subway station (we have internet at the station, but not in the tunnel) will break my 4G LTE data connection...