Download issues: stalled at "Starting download" - EVO 4G Q&A, Help & Troubleshooting

Hi all,
I'm having an issue where i can't download anything from the market. It just stuck when starting download. I even left apps trying to download overnight - and still nothing.
I already cleared data from all the possible places: download manager, market, google apps, etc. Everything else works fine. I have access to the internet, gmail, gtalk, Gmaps. I killed a task killer, powered off a few times and all the same
I'm running stock, version 003.
What are my options? Please help.

I had that problem with my G1 on TMO, but it hasn't been an issue with my EVO and Sprint. It could be poor service. Have you tried it over WiFi?
Sent from my EVO using xda App

kvictar said:
Hi all,
I'm having an issue where i can't download anything from the market. It just stuck when starting download. I even left apps trying to download overnight - and still nothing.
I already cleared data from all the possible places: download manager, market, google apps, etc. Everything else works fine. I have access to the internet, gmail, gtalk, Gmaps. I killed a task killer, powered off a few times and all the same
I'm running stock, version 003.
What are my options? Please help.
Click to expand...
Click to collapse
What account did you set up for your google account? I had this problem when I first got my phone because I did not use a gmail account. I figured a google account was good enough.
It isn't.
I'd start with troubleshooting your default mail account on phone. Your gmail must be your default. And...lucky...if it isn't...you get to do a factory reset.
That is what I had to do. Lesson learned.

thanks guys, i think i fixed it.
I killed startup auditor and started google talk. Now all works fine. I never had GTalk running and never had any issues with the market. I guess i let gtalk eat my battery life from now on..... Unchecking autosign in doesn't help. It always shows in the running apps.

Related

Is it ok to delete google talk?

when i flash a rom I'm looking to delete bloatware.
I remember reading somewhere that Google Talk is tied to the apps that you download and built in Gmail, so probably not, though I can't confirm this...
I just uninstalled it via titanium backup... No problems with gmail so far.
Edit: for some reason, I wasn't able to restore talk using titanium backup. The restore option wasn't there
It is always running and am wondering if it's draining the battery.
Get autostarts from android store and disable it. But Ive read up about uninstalling it a week ago and it got mixed reactions.
Just turn it off....go in and choose settings...then uncheck auto start...the choose settings and sign out.
masbirdies; said:
Just turn it off....go in and choose settings...then uncheck auto start...the choose settings and sign out.
Click to expand...
Click to collapse
I don't think that keeps it from restarting. Everytime you reboot your phone, I believe it starts up google services and gtalk is one of them. That's why if you check running services, it will show it running when your phone is done booting.
I've never removed it because I do use it but when I set gtalk to not auto start it broke autosync in my google apps (gmail, market updates, etc.)
dont get rid of it, it has adverse affects on your market. just go into google talk and turn off auto sign in and then just sign out and never go back in... you need google talk service for the market to function properly.

Problem with Android Market?

I have been trying to update some of my apps and download some new ones from the market but they all seem to be stuck on starting download. Havent been able to download anything from the market for about a week now.
I have rebooted the phone and that didnt seem to resolve the problem at all.
Has anyone else experienced this?
Thanks
how long have the updates been stuck at "starting download"?
what ROM are you using?
for now leave it be for a while. sometimes it just needs time (leave it for a couple of hours and see what happens)
its been stuck on that for at least 24 hours..
Im using a stock Desire 2.1 update 1
It was working fine for a while even after i updated
Check to see if you are logged into Google Talk (the Talk application).
Market uses some of the services and protocols of Google Talk, and if it is not logged on it will stall on downloads.
Regards,
Dave
i rebooted my phone again and it downloaded all the ones that were queued up.
Thanks for the suggestion anyway. Ill definitely check the talk application if it happens again
i have a bug in market too......when i choose to update all the apps simultaneously they do download but neither installs....if i cancel them all and try again one at a time no probs
foxmeister said:
Check to see if you are logged into Google Talk (the Talk application).
Market uses some of the services and protocols of Google Talk, and if it is not logged on it will stall on downloads.
Regards,
Dave
Click to expand...
Click to collapse
Cheers for that. Market on any 2.2 ROM for me has not been working properly (no paid apps and really slow). Just logged in to Talk and now it's all humming along.
Thanks
Same problem
I'm experiencing the same thing. I'm running CM 5.0.8-DS. It just started doing this today...hanging on the "Starting download..."
It's been this way today for about 5 hours now. I checked GTalk and I'm logged in just fine ([email protected]).
Reinstalled GApps, rebooted...same deal.
ok now it has started happening again. Cant seem to download from the market. Also cant seem to open "talk" as it doesnt open anything, just redirects me back to the home screen.
I went into running services from settings and it shows GTalkService process active.
just an update to those of you experiencing the same problem.
Go into settings > applications > manage applications and clear data from Gmail Storage, Google Apps and Google Mail. This has done the trick for me on 2 occassions.
Market seems to go back to normal and download and update my apps as normal

Google Play Store Error over Wifi

I’ve had my Epic 4G since August of last year. I ended service with Sprint in the following month and bought the Epic 4G outright to use as an Android device. So I have no data plan on it, I can only go online and download things if there is a wifi connection present. Since I have no home wifi, that means a lot of trips to McDonald’s and Starbucks and the local library. The phone I use to make calls is a cheapo phone on Cricket’s network.
Anyway, a couple of weeks ago I rooted my phone using QBKing’s tutorial video on Youtube. I am now on Gingerbread.FC09. Everything seemed to work fine. I went to a wifi spot, downloaded Titanium Backup from the Google Play store, everything still worked. I used Titanium Backup to delete four things: Amazon MP3, Nascar, Sprint Football, and Sprint TV & Movies. Nothing else. After that deletion, however, when I try to go to the Google Play Store on a wifi connection, it closes. Not force closes, just…opens than closes as if it was never open in the first place.
I have tried:
-talking to QBKing himself about it (he can’t figure it out either)
-clearing the partition
-clearing the Delvik cache
-finding the most recent version of Google Play Store, downloading it to my phone via mass storage, and installing it by double clicking the apk
-Uninstalling updates for Google Play Store (“clear cache” and “clear data” is always greyed out)
-Deleting Titanium Backup
None of these actions have had any effect. I can still surf the net normally, even upload videos to Youtube. Nothing has been effected except my ability to open Play Store. I even get update notifications that I have apps that need updating.
I have searched xda and while I have found threads with similar issues, none for the Epic 4G. I am not sure if I should take an answer I saw for a completely different phone by a completely different maker and apply it to mine. Plus I wonder if my problem is unique given that I have a phone with no service.
Other info that might help:
-I have Google Services Framework Version 2.3.7. I can’t seem to find a more recent version of that.
-Kernel Version is 2.6.35.7
-No roms, at all, I’ve been too focused on trying to get Google Play Store to work again to even think about getting and flashing roms.
Any help would be appreciated. Thank you.
Try removing your Google account and re-adding it.
darkierawr said:
Try removing your Google account and re-adding it.
Click to expand...
Click to collapse
Okay...I went through Accounts and Sync and selected the google account under Manage accounts. Selected remove account, got the warning if I really want to delete it, I selected remove account...then got a popup saying I can only remove this account by resetting the phone to factory defaults.
I've already backed up my phone through clockwork (ate up a bit of my microSD card but its there). So if the only way to delete my Google account is to factory reset my phone, I can get it all back in recovery? But won't it also "recover" the same problem?
EpicMikeNC said:
Okay...I went through Accounts and Sync and selected the google account under Manage accounts. Selected remove account, got the warning if I really want to delete it, I selected remove account...then got a popup saying I can only remove this account by resetting the phone to factory defaults.
I've already backed up my phone through clockwork (ate up a bit of my microSD card but its there). So if the only way to delete my Google account is to factory reset my phone, I can get it all back in recovery? But won't it also "recover" the same problem?
Click to expand...
Click to collapse
Set up another google account, then delete your original one, then set it back up... it will only let you delete your google account if you have more than one set up....
I'm in your shoes as I use my non-activated Epic 4G over WIFI. Do yourself a favor and reflash with Cyanogenmod 9 release ROM and apps:
http://download.cyanogenmod.com/get/jenkins/5801/cm-9.0.0-epicmtd.zip
http://goo.im/gapps/gapps-jb-20120726-signed.zip
My Epic 4G has become great to awesome after doing so and Google Play works fine.
flastnoles11 said:
Set up another google account, then delete your original one, then set it back up... it will only let you delete your google account if you have more than one set up....
Click to expand...
Click to collapse
Okay, I just went to the local McD's for wifi, set up another Google account, tried to delete the old one...and it gave me the same warning that I have to reset the phone to factory settings to do this. Apparently the first Google account is connected to too many things to just delete it.
EpicMikeNC said:
Okay, I just went to the local McD's for wifi, set up another Google account, tried to delete the old one...and it gave me the same warning that I have to reset the phone to factory settings to do this. Apparently the first Google account is connected to too many things to just delete it.
Click to expand...
Click to collapse
I believe you need to clear the data/cache from the Google account manager app in order for it to let you delete that account.
It's one of the google apps anyways. Can't remember exactly which one at the moment.
mi7chy said:
I'm in your shoes as I use my non-activated Epic 4G over WIFI. Do yourself a favor and reflash with Cyanogenmod 9 release ROM and apps:
http://download.cyanogenmod.com/get/jenkins/5801/cm-9.0.0-epicmtd.zip
http://goo.im/gapps/gapps-jb-20120726-signed.zip
My Epic 4G has become great to awesome after doing so and Google Play works fine.
Click to expand...
Click to collapse
Okay I have the cyanogenmod saved to my sd card, but I can't seem to download the gapps zip from your link nor from google searches. I'll give it a try when I can. I am kind of hesitant to do this, but...I've already backed up everything in recovery plus I reinstalled Titanium Backup and backed up my apps, so...I should be good to go whenever the gapps zip becomes available. For now I am going to try and figure out what app GuidingArrow is talking about.
Okay, I found a functioning gapps from the official wiki site. So I have flashed my phone following, again, a QBKing tutorial. This Cyanogenmod seems pretty cool. My camera seems to be downgraded, but other than that, nice. I am about to go to a McD's and...hope for the best regarding the Google Play store.
Problem Solved
When I flashed it to Cyanogenmod 9, I soft bricked my phone by trying to install backup (oops). So, I used Odin to restore to stock then rerooted.
Turns out the problem all along was...nothing was mentioned in the vid I saw about flashing the gapps right after flashing the rom. But It was mentioned in the video for flashing to Cyanogenmod 9, so when I restored to stock and then rerooted I flashed gapps this time. And voila, I have the Google Play Store working again. I used Titanium Backup to restore my apps, readded my Google account, and everything is fine and dandy again.
The only thing is, I have decided not to go back to Cyanogenmod 9 for now, not without more research. One of the most important features on the Epic 4G (to me anyway), is the camera, and when I was briefly on Cyanogenmod 9 before I soft bricked my phone, the camera seemed...downgraded, to have less features than it has now. Just going to do more research on that end before flashing it again.
fixed
RodimusConvoy said:
I’ve had my Epic 4G since August of last year. I ended service with Sprint in the following month and bought the Epic 4G outright to use as an Android device. So I have no data plan on it, I can only go online and download things if there is a wifi connection present. Since I have no home wifi, that means a lot of trips to McDonald’s and Starbucks and the local library. The phone I use to make calls is a cheapo phone on Cricket’s network.
Anyway, a couple of weeks ago I rooted my phone using QBKing’s tutorial video on Youtube. I am now on Gingerbread.FC09. Everything seemed to work fine. I went to a wifi spot, downloaded Titanium Backup from the Google Play store, everything still worked. I used Titanium Backup to delete four things: Amazon MP3, Nascar, Sprint Football, and Sprint TV & Movies. Nothing else. After that deletion, however, when I try to go to the Google Play Store on a wifi connection, it closes. Not force closes, just…opens than closes as if it was never open in the first place.
I have tried:
-talking to QBKing himself about it (he can’t figure it out either)
-clearing the partition
-clearing the Delvik cache
-finding the most recent version of Google Play Store, downloading it to my phone via mass storage, and installing it by double clicking the apk
-Uninstalling updates for Google Play Store (“clear cache” and “clear data” is always greyed out)
-Deleting Titanium Backup
None of these actions have had any effect. I can still surf the net normally, even upload videos to Youtube. Nothing has been effected except my ability to open Play Store. I even get update notifications that I have apps that need updating.
I have searched xda and while I have found threads with similar issues, none for the Epic 4G. I am not sure if I should take an answer I saw for a completely different phone by a completely different maker and apply it to mine. Plus I wonder if my problem is unique given that I have a phone with no service.
Other info that might help:
-I have Google Services Framework Version 2.3.7. I can’t seem to find a more recent version of that.
-Kernel Version is 2.6.35.7
-No roms, at all, I’ve been too focused on trying to get Google Play Store to work again to even think about getting and flashing roms.
Any help would be appreciated. Thank you.
Click to expand...
Click to collapse
[FIX]
few and simple steps
clear the data for play store
turn off your wifi
go to settings accounts
remove the google account
then add the account again and reboot
after you reboot
turn on your wifi
BEFORE YOU TRY TO OPEN THE PLAY STORE
go to PLAY NEWSSTAND WAIT FOR IT UNTIL IT LOADS
now you can test ur playstore

[Q] Apps not working on Home wifi!

hey guys, am having serious problem from last 4-5 days. Apps on my galaxy n7100 are not working properly/completely when i use home wifi, i get below mentioned problems for specific apps:
playstore: check your connection and try again
facebook: error loading news feed, tap to retry
gmail: not syncing and even not updating , in other words not working
whatsapp: sometimes i get notifications for new messages/calls but sometimes not, and when i open the app itself i get the notifications
facebook messenger: unable to login, but once i login using any other wifi, now i get messages
similar things are with many other apps like pages manager, snapchat etc.
Hike is working fine! (indian messenger app)
i got this problem first time from facebook messenger, it wasn't loading new messages, then suddenly facebook stopped loading and finally play store and everything else.
i tried updating all apps, uninstalling and reintsalling these apps, uninstall and reinstall play store app completely [removed even factory version and used an olde backup i had on my pc to install it again] , but nothing worked!!!
is there any serious issue with android going on these days or what?
am using no proxy server nothing on my router, my PC and laptop are working fine over my home wifi, even many other apps are working on phone and internet is working, but the problem is with some of these apps. Any help is appreciated.
Thanks
desi indian said:
hey guys, am having serious problem from last 4-5 days. Apps on my galaxy n7100 are not working properly/completely when i use home wifi, i get below mentioned problems for specific apps:
playstore: check your connection and try again
facebook: error loading news feed, tap to retry
gmail: not syncing and even not updating , in other words not working
whatsapp: sometimes i get notifications for new messages/calls but sometimes not, and when i open the app itself i get the notifications
facebook messenger: unable to login, but once i login using any other wifi, now i get messages
similar things are with many other apps like pages manager, snapchat etc.
Hike is working fine! (indian messenger app)
i got this problem first time from facebook messenger, it wasn't loading new messages, then suddenly facebook stopped loading and finally play store and everything else.
i tried updating all apps, uninstalling and reintsalling these apps, uninstall and reinstall play store app completely [removed even factory version and used an olde backup i had on my pc to install it again] , but nothing worked!!!
is there any serious issue with android going on these days or what?
am using no proxy server nothing on my router, my PC and laptop are working fine over my home wifi, even many other apps are working on phone and internet is working, but the problem is with some of these apps. Any help is appreciated.
Thanks
Click to expand...
Click to collapse
Start with restarting modem, then turn off sync and see if something changes.
There is also option to turn off wifi power saving in service menu (it was somewhere in forum).
Go as close to modem as possible.
yaro666 said:
Start with restarting modem, then turn off sync and see if something changes.
There is also option to turn off wifi power saving in service menu (it was somewhere in forum).
Go as close to modem as possible.
Click to expand...
Click to collapse
no change :/
i already did modem resetting, restarting and even allocated dedicated IP for the android device. but nothing happens, though i found a small thing, when i restart modem, things work and i get push messages/notifications for a very small amount time say 4-5 seconds thats it!

Snapchat and playstore not working after (presumably) installing freedom

So two days ago I installed freedom on my phone. I patched minecraft for the skins and then just left it and the next day my friend came over and was using my phone as a hotspot but he couldn't use snapchat. It just wasn't loading anything even though everything else was fine and it worked fine when he connected to my wifi. I then noticed my snapchat wasn't loading anything either so i logged out and that was the last time i've been logged into snapchat for two days now. It just thinks about logging in for ages then tells me it cant reach the servers. The other problem is my playstore won't work. It says check connection and retry instantly and ive tried uninstalling all updates to play store, clearing cache and data etc. Another weird thing is my phone was taking ages to boot up. I removed freedom cus I suspect it has sabotaged my phone but I have no idea what to do about it. I use snapchat a lot and it's really getting to me as this issue makes no damn sense. Sorry for the rushed typing.
Factory reset?
Oh, and anything related to Lucky P****** is a taboo on XDA. The mods are dead serious about it, you might want to edit your post quick.
Sent from my LG-H812 using Tapatalk
Thanks for the reply and I've edited my post now. I have narrowed the issue down to being google play services as snapchat requires that to log in. I tried to remove google play services to reinstall it but it can't actually be removed fully not even with titanium backup so now it's just one big mess. My google account has been removed from my phone and I can't add it back because it just tells me "There was a problem communicating with google play servers". I really don't want to factory reset my phone as I have it rooted etc and it's just a major pain in the arse to get everything back to how I want it so I'm going to just try and sort it out by trying different things.
Edit: I solved it. Went into the hosts file in etc/hosts and commented out the ip for google play services then restarted my phone and that allowed me to log into google play account and everything works fine now. It said my hosts file was last edited at 9 oclock of august 30th so I don;t know what edited it but I feel like it as purposely sabotaged.
I don't know if this might help but i remember i had the same problem (coudn't use play store right after using freedom) on my s3. When you're done with freedom just remember to click on "stop" in the app or play store won't allow you to access it

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