[Q] Random Reboots - EVO 4G Q&A, Help & Troubleshooting

I'm curious if others are seeing their EVO reboot with random use. It doesn't seem to be related to one specific application although it is hard to say if a background app is the cause. I will be using navigation or an Internet-based app, then the screen goes black and the phone reboots.
I originally thought it was due to rooting, but I'm seeing it on different ROMs. I've wiped the cache and data when flashing the new ROMs and I've tried running with limited apps loaded with my recent move to the OMJ ROM. Everything actually runs great with the exception of the reboots.
I'm posting the issue here since it doesn't seem to be ROM specific and I'm curious if it may be hardware related. Is there a tool that would allow me to easily catch a log of the potential error to seek further help? A point in the right direction would be greatly appreciated.

I'm running stock 2.2 no root, and with gps on my phone reboots in the middle of 911 calls. (Thank God I wasn't calling about an immediate emergency) but it happened twice, once when I called and the other when they called me back. After turning off GPS, it worked fine. I thought this was a bug in 2.1 before update1, I didn't receive the problem until the 2.2 update.
adb logcat might see an error, but I'm not really sure.

Seeing it here. Not Rom or application specific.

try a factory reset.

That's scary news about the reboots during 911 calls. I can't say that I tested that as a trigger for the reboot and I hope I don't have to in the near future. However, it makes me curious if it is related to the phone's interaction with the Sprint network. In your case your 911 call may have been a direct trigger whereas my reboots are seem indirect while I'm using my data plan.
One reason for my reboot was due to me getting the Error Code 67 "Your PCS Vision username and/or password may be incorrect" when trying to tether (USB or hotspot). Rooting allowed me to tether using 3rd party apps, but there may be the underlying problem with my account.
I also should have mentioned that the reboots happen with GPS on as well as off. I typically have it off to save battery life. I've also done factory resets each time I've changed or updated my ROM.
Thanks for the feedback and suggestions so far. I'll try logcat and continue to monitor the forum for advice. I'll also post back any answers I may find elsewhere.
Thanks again.

I had a reboot tonite, phone was just sitting on table off charger about 90% battery, and I heard the Sprint screen come on looked down and noticed phone was booting up....no idea why first time I've noticed this.
Stock froyo no root...unfortunately :'(

AzmatEQ said:
That's scary news about the reboots during 911 calls. I can't say that I tested that as a trigger for the reboot and I hope I don't have to in the near future. However, it makes me curious if it is related to the phone's interaction with the Sprint network. In your case your 911 call may have been a direct trigger whereas my reboots are seem indirect while I'm using my data plan.
One reason for my reboot was due to me getting the Error Code 67 "Your PCS Vision username and/or password may be incorrect" when trying to tether (USB or hotspot). Rooting allowed me to tether using 3rd party apps, but there may be the underlying problem with my account.
I also should have mentioned that the reboots happen with GPS on as well as off. I typically have it off to save battery life. I've also done factory resets each time I've changed or updated my ROM.
Thanks for the feedback and suggestions so far. I'll try logcat and continue to monitor the forum for advice. I'll also post back any answers I may find elsewhere.
Thanks again.
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Correction... I meant to say that the reason I rooted (not rebooted) was to get tethering without running into the Error Code 67. I tried the various solutions posted for the Error Code 67, but nothing seemed to work. But I'm curious if this may be part of the underlying issue if my device reboots based on a faulty account configuration when using some aspect of the Sprint network.

sprink0281 said:
I had a reboot tonite, phone was just sitting on table off charger about 90% battery, and I heard the Sprint screen come on looked down and noticed phone was booting up....no idea why first time I've noticed this.
Stock froyo no root...unfortunately :'(
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The exact same thing happened to me last night. I sent a text, switched to my GMail and then boom. Error message about failure to send an SMS then reboot. Stock unrooted FroYo.

I had reboots only when using Undervolted kernels.
Seemed to be triggered by GPS + Phone call.

Yes, I was also having this problem. Definitely GPS related. Usually it would happen only if I was using the GPS for a long amount of time (navigating) - so I imagine it may be conflicting with cellular data if I received a txt while navigating or something. Who knows.
It was driving me crazy because A. I got lost and B. It started rebooting constantly and would randomly get caught in a boot-loop. I even had the problem after wiping EVERYTHING (even my SD) and reinstalling various ROMs (I tried 5 different ones).
The only solution I found in the end was to find the latest radio and wimax updates, wipe, re-install those - and then install the ROM again.

GPS may be a symptom, but not a cause for me since I typically have GPS off. I find that it typically happens when I'm using a networked based app, like the web browser. Following your post I turned on the GPS, started the navigation app and found that my EVO rebooted after the same amount of time I was experiencing with GPS off.
The more I think about it, it does feel like I just assume that it will reboot after a certain amount of time passes (regardless of app). GPS and Internet are two uses where I will have the screen on for more than just checking email and etc.
Your reply gave me hope and I wiped, reset and reinstalled today. All seemed well and then... auto-reboot. This is driving me nuts. I'm seriously considering reverting back to stock to see if that stops it.

AzmatEQ said:
GPS may be a symptom, but not a cause for me since I typically have GPS off. I find that it typically happens when I'm using a networked based app, like the web browser. Following your post I turned on the GPS, started the navigation app and found that my EVO rebooted after the same amount of time I was experiencing with GPS off.
The more I think about it, it does feel like I just assume that it will reboot after a certain amount of time passes (regardless of app). GPS and Internet are two uses where I will have the screen on for more than just checking email and etc.
Your reply gave me hope and I wiped, reset and reinstalled today. All seemed well and then... auto-reboot. This is driving me nuts. I'm seriously considering reverting back to stock to see if that stops it.
Click to expand...
Click to collapse
Don't go back to stock. I did and it did not fix the rebooting problem. Now I have the rebooting problem and don't have root anymore. Out of the frying can and into the fire.

What's funny is that my phone went through a few days where it would randomly reboot, and this was before I rooted. When it rebooted for the second time in a meeting, I pulled the battery, and didn't put it back in until the meeting was over a few hours later. Don't know if that did anything, but it hasn't rebooted on its own since.
Sent from my blah blah blah blah

Having same issue and my theory is that its sd card related in my case at least... I think it might have to do with froyo netarchy based kernals found in most of the newer froyo roms combined with a slow sd card. (on hardware rev 2)... try flashing a 2.1 rom like fresh 1 or one of the 2.2 roms with an htc based kernal like the am evolution or cyanogen with snap5 or 7.11 (onyl 7based kernal ive tried so far, was panicking because i thought my evo was wrecked). those have both worked for me and i had that issue with 1.3 baked snack, fresh 3, evio and damage control. got random reboots when phone is totally idle, in use, charging or not. evio runs super smooth but the restarts...)
edit for spelling and update roms that gave me the reboot issue.

+1 for random reboots here... it is CERTAINLY more prevalent during GPS use, but I've gotten it without.
Fresh 3 + King BFS#4 got me in a bootloop requiring wipe reflash, standard baked snack 1.5+whatever kernel it comes with has been doing it.
I dig the battery life I was getting... but if undervolting is causing this... ugh.

I'm also getting the boot loop problem. Stock 2.2, all updates.
I've even done the hard reset.. twice!
I tried to follow it with LogCat, but reboot disconnects adb. I was thinking it was the SprintZone app. The P.O.S. app is doing all sorts of non-sense while booting, but eventually it'll reboot around the 11th time and freeze at the "htc EVO 4G" screen.

I wish we could get some resolve here D;

Random Reboots
Thanks for all the input and I'm sorry to hear that I'm not alone, but it is a bit comforting to know I'm not the only one that is frustrated.
I took gleax's advice and I dropped down to the stock 2.1 release found in the thread number 715915. (Sorry, the forum won't let me paste the link.)
I did the required wipes prior to installing the new ROM and I'm still seeing reboots. I now see the OTA update for Android 2.2 and I'm tempted to accept, then send the phone back to Sprint in the even this is a hardware issue. I'd prefer not to, but there doesn't seem to be a way to identify the issue and work towards a resolution. I've tried logcat, but the log seems to start clean after each reboot. That being the case, I don't know how to capture the log leading up to the reboot that would help identify the issue. Any suggestions on a logging tool and where to post to help several of us that are seeing this issue?
Gleax suggested this is may be SD related, so I bought a class 4 card in addition to dropping down to 2.1. I'll give that a shot and try another clean 2.1 install. I'll post the results here in the event they may help others. I'll likely give it a week before unrooting and seeking help from Sprint. I really need a usable device more than I need root access (although both would be ideal).

I had this problem on a very regular basis when I was running OTA 1.32, 2.1 android.. but since I rooted and went to SteelH's stock 2.2, no issues at all. Updated radios when I did that as well.

Hrm, I may have to try flashing to a stock build for awhile... it'll KILL me, but even fully wiping, new radios, cyanogen, still get crazy reboots.

Related

Post Root Issues

After painfully occupying my entire weekend getting my Incredible Rooted, the ONLY thing I did was add the WiFi Tether. That was my sole purpose in Rooting.
I did not remove anything. I did not change anything. ONLY loaded the WiFi tether.
Now, I have issues with my phone randomly rebooting.
My phone will show signal but fail to place or receive calls. "Call Failed"
Sometimes when a call comes in, the other side can hear me but I cannot hear them.
My internet connection is sketchy now, facebook photo uploads show success but are blank (red X box) when I or anyone tries to view them.
The Kingston 8GB MicroSD card I originally had in was blown an hour after rooting rendering it not even recognizable in any system (losing a ton of data which is fortunately backed up). Thank goodness for their lifetime warranty.
Finally, I have had to reboot the phone several times due to lock ups.
I did not have a single one of these issues before. WiFi Tether is handy but not worth it if this is the result.
Anyone else having issues Post-Root?
compnird said:
I did not have a single one of these issues before. WiFi Tether is handy but not worth it if this is the result.
Anyone else having issues Post-Root?
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I have had a couple of slow downs and random reboots, but I chalked it up to setCPU and the fact that I have 200 applications installed, some of them old, with about 25 resident processes.
However, the phone is still 10x more reliable than my G1 was with the most reliable modded firmware and fewer programs. When I cross the bone stock/modded line, I know I'm on my own and stability losses aren't my biggest concerns.
Long story short, I have no answers for you, but without scrutinizing the su, busybox, symlink commands for sources of instability, I would venture that Wireless Tether is a prerelease, and earlier versions of it caused my G1 problems too!
rynosaur said:
I have had a couple of slow downs and random reboots, but I chalked it up to setCPU and the fact that I have 200 applications installed, some of them old, with about 25 resident processes.
However, the phone is still 10x more reliable than my G1 was with the most reliable modded firmware and fewer programs. When I cross the bone stock/modded line, I know I'm on my own and stability losses aren't my biggest concerns.
Long story short, I have no answers for you, but without scrutinizing the su, busybox, symlink commands for sources of instability, I would venture that Wireless Tether is a prerelease, and earlier versions of it caused my G1 problems too!
Click to expand...
Click to collapse
Thanks, I may just end up removing it to see if it resolves my issues. Most have to do with my wireless radio so that makes sense. I didn't correlate the application to the hardware-like issues so I'll be mindful of that now.
Thanks for your 2 cents, it has earned interest.
i have noticed that my ringtone skips. when i listen to it in the settings, it sounds fine. but when someone calls, it sounds awful!!!!
Only issue I am having is with wifi, I have to manually go into settings and scan, after that it works fine.
Sent from my ADR6300 using Tapatalk
I've had some black screens and phone freezes since root. I do have wi-fi tether and root explorer loaded.... but haven't used wi-fi tether
I've had 0 problems - dunno what you guys did wrong. I added superuser, wifi tethering, shootme, titanium backup, and lamppu, and like I said I haven't had a single problem.
I'm good...Haven't had any problems after root.....Except for the fact I can't get it back to recovery mode to make some more changes!!
I have not had Any issues after root. I installed WiFi tether and its working great, but I didn't change anything else. No slow downs, random restart, lockups, or anything of that nature. No negative impact at all. Did I just get lucky??
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not sent from an iPhone
Also having issues here. My exchange email will no longer sync. Tried to recreate and always get 'failed to create account'. Had to switch to touchdown to get my mail... *shudder*
Had a few random reboots, but they were only when I was using root apps.
Sent from my ADR6300 using Tapatalk
I was having rebooting and freezing up issues before root. Replaced the Sense launcher with Helix 2 and problems disappeared.
Been rooted for several days now with fairly heavy usage, and the phone has been VERY stable...
No new issues for me
Has always rebooted randomly about once a week but no worse, and use wifitether almost constantly.
ilinfinityil said:
I've had 0 problems - dunno what you guys did wrong. I added superuser, wifi tethering, shootme, titanium backup, and lamppu, and like I said I haven't had a single problem.
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same here. no problems at all.
no problems here at all
if you want to know why it is rebooting, run logcat and wait for it to reboot. You will see what actually crashed in the log. If you don't want to troubleshoot then just use the ruu to put your phone back to stock. It will erase everything and you will have to root again, but it will fix your phone.
I had a random reboot this morning...dont really attribute it to root though because phone would occassionally do this anyways when signal is shaky. If it persists, I will check logcat and see whats the dealio. Other than that, so far loving having root with no problems, ready for the custom ROMS.
Oh I tried the Stericson busybox installer and get failed message. Installed upgraded busybox through titanium backup.
Suggestion
Not that anyone would really read down this far BUT if you are experiencing problems can you also please make sure to include ONE thing in your post:
DID YOU REMOVE ANYTHING?
I am guessing from the thread that people who didn't remove things aren't experiencing problems.
I haven't had any of the problems you've experienced let alone even heard of other people experiencing this. I'm almost certain you messed something up during the root process. Re-root the phone by following the 10 minute instruction video posted here on how to root and everything should be fine.
dnchattan said:
Also having issues here. My exchange email will no longer sync. Tried to recreate and always get 'failed to create account'. Had to switch to touchdown to get my mail... *shudder*
Had a few random reboots, but they were only when I was using root apps.
Sent from my ADR6300 using Tapatalk
Click to expand...
Click to collapse
I started having this issue a few weeks ago but mine isnt realted to root. I wish HTC could figure out how to fix it.
CDODGE said:
I started having this issue a few weeks ago but mine isnt realted to root. I wish HTC could figure out how to fix it.
Click to expand...
Click to collapse
Wonder how many would run that OTA right away...

[Q] 3g connection will not stay up

So for the past 2 weeks I am having issues that basically render my phone unusable for 99% of the reasons I bought it. Posted a thread before but I think it got lost when the forums were having some instability around that time...
My 3g connection will NOT stay up. I did nothing to provoke this. No system changes. The sequence of events:
-Went out of the country with my phone on airplane mode the whole time
-Got back, a day or two later had an incorrect timestamp on my incoming SMS (they were showing up +3 hours)
-Called customer service, she activated a tester phone and confirmed that it was a system-side issue on the incoming SMS (somehow they were getting a timestamp from the system where my number is located, in Eastern time, while I am actually located in Pacific nowadays).
-Put in a trouble ticket after 2 hours trying to solve the SMS issue over the phone.
-Next day, my 3g connection begins dropping CONSTANTLY. As it stands, it won't stay connected more than 30 seconds. It will cycle to 1x sometimes, and then drop to a basic-service-only.
-Tried reinstalling my ROM several times to no effect.
-Started experiencing some very strange noises in SOME calls, such as it sounding like a chainsaw when the other person is talking. Happens very sporadically.
-Just today I found some instructions here for correcting my NAM settings, which were actually messed up as it turns out, but didn't fix anything.
At this point I actually have the phone unrooted and back to factory default everything, with no change. I've got a warranty replacement phone coming in shortly, but I'd still rather keep this one if I'm able to.
Is there anything I haven't tried that might be the case on my end? Has anyone seen this problem before? Has my phone antenna simply gone belly-up, or is this something that might still be fixed at some deep system-setting level, or with further calls to tech support?
So... I guess that's a no?
Gornul said:
So... I guess that's a no?
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Click to collapse
Had the same problem with my phone before I rooted my phone and starting to apply ROM's. I havent had a problem since. But when I had that problem, I would just keep turning on and off the 3g and it would stay for a while. It was just a quick fix but it worked. Off subject how did you unroot your phone and put it back top stock?
My phone just started doing this this yesterday. Whenever I reboot it, it'll come up, switch to 1x mode. After a while it'll try to switch to 3g mode, fail, switch to no service, and then either go to just basic voice with no data or back into 1x mode. I've tried updating the radio, switching roms, dialing *228, nothing seems to help.
Jager, instructions on a full reset are right here under section 6. I'm not sure why it's struck out. Definitely suggest poking around more first.
New phone's in and still having major connectivity issues. The SMS timestamp remains as it was, and I can't get (steadily) more than like 35kbps. I'll occasionally bump to 500kbps for a quick spurt, and then my connection will drop entirely and struggle to get back up to 35kbps. My wife's Incredible works perfectly fine in the exact same locations, too, so this is something that absolutely has to be on Verizon's side, specific to my line.
Me too
My phone has also been experiencing the loss of 3G service as well. I checked my wife's Moto Droid 1 and it was also having difficulty connecting as well. I called Verizon and they were absolutely no help whatsoever. I am either getting nothing or 1X in places where I have always had 3G. This is very frustrating. I have flashed 3 different ROMs (all of which have worked fine in the past), but the result always seems to be the same. Anyone else out there with this issue?
khukman said:
My phone has also been experiencing the loss of 3G service as well. I checked my wife's Moto Droid 1 and it was also having difficulty connecting as well. I called Verizon and they were absolutely no help whatsoever. I am either getting nothing or 1X in places where I have always had 3G. This is very frustrating. I have flashed 3 different ROMs (all of which have worked fine in the past), but the result always seems to be the same. Anyone else out there with this issue?
Click to expand...
Click to collapse
Someone help! Same issue! I can no longer get data....PERIOD. I have to stay connected to wifi, or I don't get my emails, internet, etc.
Need to fix this!
3G connection issues
I just got off the phone with Verizon Tech support. They are CONVINCED that it is an issue with my phone (and my wife's). Gee, how can 2 different phones, from different manufacturers have the SAME issue at the SAME time? Hmm, doesn't sound very promising to me.
They are sending out a replacement for my wife's Moto Droid to see if it is a phone issue (she has been having other issues with it anyway...). If hers improves, I may send mine back, but I don't want to have to unroot, etc. Plus I like the Super-Amoled screen . When did trouble-shooting turn to "replace the hardware first" ???
Regards!
This happened to me recently as well and was fixed with a factory reset.
I am rooted with S-off, so a normal factory reset via Menu->Settings->SD & Phone Storage-> Factory Data Reset didn't go well for me. Not sure of the exact reason, but I just followed the instructions in this post to restore: http://forum.xda-developers.com/showthread.php?t=786436
Programming your phone by dialing *228 is necessary afterwards as well, as khukman states below. Thanks for pointing that out.
After I completed this, I redid root, restored my nandroid backup and didn't lose a thing, plus my 3G is working again!
*A fair warning: Doing this formats the internal storage (emmc). I'd recommend backing up any photos, music, etc that you have stored on emmc before doing this!
Sent from my Droid Incredible
So I tried the above suggestion about going back to completely stock 2.2 and I have the same results. On one hand, I am now back to S-ON and stock Froyo, so if I want to send it back to Verizon, they are none the wiser that I was rooted, but on the other hand I STILL HAVE CRAPPY 3G SERVICE!!! Man, I feel like I'm on AT&T or something LOL! I'll keep an eye on it for the rest of the day and see how it does and report back.
Back in 3G!!!!!
After getting back to stock Froyo, as described in the previous post, I was still unable to get a good 3G lock. I read in another thread where someone did a 'Factory Data Reset' and it took care of it. When you do this, you have to dial #228 and let it program your phone as it did the first time when you got it. Once I did this, I had (and still have) a solid lock on 3G like I used to. I think that it was one of the Sprint ROMs that screwed this up in the first place (the OP states that you have to backup your PRLs, etc. before installing, then re-install them afterwards). I can't remember if I did this or not, so it may be my fault after all, but regardless, I am thrilled that once again I have a connected smartphone thanks to the resources contained on XDA!
Regards!
I myself am now rocking a refurb that has no trouble at all... A complete revert to stock did absolutely nothing to resolve my trouble.
Though I didn't try doing a factory reset AFTER reinstalling the stock ROM. Hmm. Maybe there was something in the cache still. I suppose in my case I'll never really know, but I'm glad you guys were able to resolve the situation with your original hardware.
Gornul said:
I myself am now rocking a refurb that has no trouble at all... A complete revert to stock did absolutely nothing to resolve my trouble.
Though I didn't try doing a factory reset AFTER reinstalling the stock ROM. Hmm. Maybe there was something in the cache still. I suppose in my case I'll never really know, but I'm glad you guys were able to resolve the situation with your original hardware.
Click to expand...
Click to collapse
Did you follow the steps in the thread I posted above? Doing that should completely format and re-image your phone. Much more than just installing a stock ROM. I myself tried so many different variations of ROMs, radios, etc and nothing did the trick until I followed that thread.
Sent from my Droid Incredible

[Q] Call Disconnected - Any Advice?

I've been seeing this problem for a few weeks now, with several different ROMs, including the original rooted stock ROM now. In nearly all of my recent calls, I get disconnected one or more times with the message "Call disconnected" and a "Dismiss" button. I'm thinking that this is because of my EVO and not the other side, since usually if they accidentally hang up or something the call just ends without a message box. As far as I can tell, I have good reception (at least according to the bars), and this is happening at home, where I've not had the problem before.
Does anyone know what could be causing this? My wife's EVO is not rooted, and she does not seem to be having this problem. But then again, I've not had the problem until fairly recently either. I've tried updating my profile and PRL with each new ROM, but it doesn't seem to have made a difference. Anyone have any suggestions as to how to stop this from happening?
Go into the settings menu andbupdate both your PRL and your profile. That *should* help with reception related issues.
posting & replying via the XDA Premium app.
Unfortunately, I've tried both of those things. I just did some testing today, and it seems that my phone is unable to stay connected during a phone call for more than five minutes before disconnecting, even if I don't touch the phone and just leave it sitting on a table.
Any other ideas? As far as I know, I haven't ever flashed my radio away from its default (2.15.00.11.19), and I'm currently using the leaked stock gingerbread ROM (build number 4.12.651.1 CL41771 release-keys and kernel 2.6.35.10-gaa602b7 [email protected] #1).
Maybe it's time to unroot and contact Sprint?
You can try downgrading from 2.15.00.11.19 to 2.15.00.09.01. You can download it from http://www.mediafire.com/file/jyedjkp1bm5amwm/EVO_Radio_2.15.00.09.01.zip
Afterwards, go into recovery, wipe cache & dalvik cache then flash the zip. You will be taken to the radio update screen and appear to hang. don't worry or get impatient. After it is finished, you will reboot into recovery and see the words "clearing cache" at the top of the screen. Simply select reboot and then you will boot to your homescreen. The initial boot will take a tad longer since it will be rebuilding the dalvik.
Hmm... I'm hesitant to downgrade my radio because my wife has an EVO with the same radio version number and hers doesn't have this problem. Granted, she is not rooted...
I understand. I've downgraded and upgraded everything several times for testing purposes and troubleshooting purposes and have never had a problem. The only hing about flashing radios is patience and not to pull the battery. Anyway, you can always call Sprint and see if they can troubleshoot it for you from their end.
posting & replying via the XDA Premium app.
I would contact sprint @ 877-809-6696 (advanced tech supp). Ask them to push a full reprovision to your device. See if that helps any. I was having issues when when on the airave, I was unable to receive incoming calls. This corrected it. I did try all the other steps listed above without any success.
This is interesting. I unrooted to test things out before calling Sprint, and the problem went away. I was able to stay connected for an hour (where before I couldn't last longer than 10-15 minutes). Yay, fixed, right? So, I rooted again and didn't install any ROMs or anything, just rooted, and the problem came back.
So, I have a solution, but I don't like it very much because it means I need to stay unrooted. Anyone have any idea why simply rooting the phone with Unrevoked 3 (and doing nothing else) could cause calls to disconnect? I'd love to be able to root again, but I can't deal with a phone that randomly disconnects all the time.
I am interested in this as well as I am rooted using unrevoked and get disconnected as well. I do find that it mainly happens though talking to people who have service on AT&T.. Quite wierd. All I hear is a beep then disconnected. This happens when I first place a call and it rings once or twice then beep, disconnected...
This may not be related to rooting. I'm still communicating with Sprint about this issue, and along they way they replaced my phone entirely, and the problem is still happening. Very frustrating, but it makes it very clear that the problem actually has nothing to do with the hardware. I'm pretty sure there is some network configuration problem on their end now. I'm waiting to root my new phone until this issue has been resolved. It is killing me!
KingFunderberk said:
This may not be related to rooting. I'm still communicating with Sprint about this issue, and along they way they replaced my phone entirely, and the problem is still happening. Very frustrating, but it makes it very clear that the problem actually has nothing to do with the hardware. I'm pretty sure there is some network configuration problem on their end now. I'm waiting to root my new phone until this issue has been resolved. It is killing me!
Click to expand...
Click to collapse
So whats the final call on this ..?
Is it Rooting , Is it network .. i am too getting psyche with this .
I'm pretty sure it is not rooting. But I don't yet know for certain what it is. Sprint thought there might be something wrong with the antenna on my phone, but they had already replaced the phone, so I think that is unlikely. They gave me a femtocell range extender to use in my house. Basically, I plug it into my broadband connection, and it is like having a mini cell tower in my house, giving me a very strong connection. Sure enough, when connected to that, I haven't had any calls drop. However, my phone still sometimes doesn't connect to the femtocell and instead connects to some other tower for some reason. My wife's phone doesn't do this, so I still think there is something wrong with my phone. I may contact Sprint again about this. ...sigh...
What is your area some area evo don't work properly like on rahim yar khan in this time connection don't work properly some signal drop and some time up i sure after few day signal work properly then problems will be solve.
My phone EVO is doing this now as well. Has anyone heard/read a solution?
greg_99 said:
My phone EVO is doing this now as well. Has anyone heard/read a solution?
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I am having the same issue, out of the blue. No problems up until a few days ago. I'm wondering if it is maybe an issue with a certain version of the Evo. I have a version 002. Thoughts?
Greg_99 any progress on what might be causing this issue?

Google Talk issue - after a few minutes Contacts are all offline when not

I posted this in NilsP's Business GingerSense thread, but don't think it's a ROM issue, more of a Google Talk issue. Running the 2.0 version of that ROM.
The issue is where Google Talk shows all your contacts as Offline after a period of say five to ten minutes, maybe shorter than that. I'll be messaging someone, and after a few minutes when they haven't responded, I'll wake my phone and open GT. All the contacts are Offline. A simple sign out/sign in fixes that, and the usual contacts show Online or Away.I've noticed this all week, so I'm thinking it's a GT issue, but I've never had it happen before.
Don't want to have to sign out/in every time I want to use it. Cleared GT cache, fix permissions, multiple wipes of data/system/cache/boot/dalvik/user data before each ROM install, and haven't had this before now.
Thoughts?
EDIT: After playing, it happens when switching from 3G to WiFi and vice versa, so maybe it is a ROM thing...?
i'm having the same issue. noticed after my gingerbread OTA update from verizon.
Droid 2.
It seems to happen a few minutes after logging on.
I also have that issue with Gtalk. After some time all contacts appear to be offline, but only when I'm on data connection and not on wifi.
There is still no solution for this?
Cheers!
carapauzinho said:
I also have that issue with Gtalk. After some time all contacts appear to be offline, but only when I'm on data connection and not on wifi.
There is still no solution for this?
Cheers!
Click to expand...
Click to collapse
Me too. Anyone was able to do something?
Well I've since moved on, and haven't noticed it on other ROMs. Right now I just tested toggling Wifi on and off, and the contacts would appear offline, then come online once 3g or wifi connected.
I'm thinking in my case, it was that version of the ROM I was running at the time.
Sent from my ADR6300 using xda premium
Just a thought, check any task killers / managers and make sure talk is unchecked. I had the same problem a long time ago and ATK was the culprit. Haven't had the issue since and I have used almost every Rom possible at one point or another
Sent from my Incredible Stock+v2.6 Ginger Tiny
dragon droid said:
Just a thought, check any task killers / managers and make sure talk is unchecked. I had the same problem a long time ago and ATK was the culprit. Haven't had the issue since and I have used almost every Rom possible at one point or another
Sent from my Incredible Stock+v2.6 Ginger Tiny
Click to expand...
Click to collapse
True. Right after I rooted over a year ago, I had an issue with the alarm clock not going off intermittantly, and coincidentally I was using ATK at the time. After reading that ATK could be the issue, uninstalling it fixed the issue. Since then, I don't actively kill tasks, but I do have System Panel installed just in case.
I'm running Stock+ v2.6, and since moving on from v2.0 of NilsP's ROM where I had the initial issue, I haven't noticed/had the problem.
RMarkwald said:
True. Right after I rooted over a year ago, I had an issue with the alarm clock not going off intermittantly, and coincidentally I was using ATK at the time. After reading that ATK could be the issue, uninstalling it fixed the issue. Since then, I don't actively kill tasks, but I do have System Panel installed just in case.
I'm running Stock+ v2.6, and since moving on from v2.0 of NilsP's ROM where I had the initial issue, I haven't noticed/had the problem.
Click to expand...
Click to collapse
Hi,
Me and the other user are I9000 users. No task killers. We're trying to figure out if its a stock / custom ROM issue (since we're both using the same ROM), or some app forcing GTalk to sign out, or even a network problem (we both use the same mobile operator).
Thank you both for your input.
If you're on a stock ROM (you're both rooted right?), back up your ROM and flash another just to see if it happens in something different.
RMarkwald said:
If you're on a stock ROM (you're both rooted right?), back up your ROM and flash another just to see if it happens in something different.
Click to expand...
Click to collapse
Yes, we are.
The thing is that it seems to me that it happened only after XXVJR (meaning it happened to me in XXJVS and XXJVT, and now we're already at XWJVU, all these being Samsungs "leaks"), and I have a friend with XXJVS that works just fine.
I even tried flashing a stock ROM, to see if it happens again. Testing that one now.
Thanks for your advice.
Same problem here.
Although I have not tried it with stock non rooted phone...
I'm having the same problem on a stock rooted Motorola Photon. Very annoying to have to sign out and back in to see who's online. Hopefully someone comes to the rescue with a solution.
Hi,
The only thing I could find is that the problem is, indeed, NOT in the custom ROM's. It's google's problem.
The only way I could get by was with an alternative IM. And, for me, the better is Trillian (taking battery, performance, etc. in consideration.)
I updated my software which included an updated gtalk with video..so far so good.
crs77 said:
I updated my software which included an updated gtalk with video..so far so good.
Click to expand...
Click to collapse
Mine got better with one of those. But it ended up all the same.
DarkSorcerer said:
Me and the other user are I9000 users. No task killers. We're trying to figure out if its a stock / custom ROM issue (since we're both using the same ROM), or some app forcing GTalk to sign out, or even a network problem (we both use the same mobile operator).
Click to expand...
Click to collapse
I am having this issue too. I have had it since the beginning, when I had the preinstalled stock rom, I had it with all the other stock roms I flashed, I had it with all the versions of Talk I tried (those which supported video calls), I had it with all the other customs roms I tried (Simplicity, CyanogenMod, MIUI). I never used any task killer. For these reasons I am strongly convinced this is a Google Talk related bug.
Some more details about the problem:
after a few minutes after having logged in, contacts are shown offline on Android while they appear online on the desktop client;
despite their offline status I still receive messages from them and as soon as I answer only that contact appears online while the others keep being shown offline;
signing out and back in fixes the problem temporarily, but it happens again after a few minutes.
What surprises me is how come very few people seem noticing it or being annoyed by it? How come a huge bug like this has been out for so long and Google hasn't fixed it yet? All the posts I have seen reporting this problem on Google Talk Help Forum have been ignored.
Exact same problem with my I9100, Gtalk with video. Very annoying.
I have the SGS i777 (Samsung Galaxy S2 on AT&T), and just recently (since late February) started experiencing the same issue. When on WiFi, it doesn't appear to be an issue, only when not on WiFi, particularly if I have just recently turned off WiFi.
Other "friends" show me as "Away", so I am connected.
This is bone stock 2.3.6 Samsung official ROM (never rooted UCKK6).
I tried crawling a bit through the logs (aLogCat output), filtering for "[Tt]alk", but I can't make enough heads or tails about where the failure might be (not being an actual developer), other than lots of messages get created. I'll see if I can't figure something more useful out about it.
A hard reset with no apps installed has the same problem. Though I've noticed that the problem appears to get "worse" as the phone "ages" - namely, hard reset fixes the problem, but it slowly (over days) gets worse and worse.
Update: I have not noticed this issue at all since getting the official Samsung/AT&T ICS build (IML74K.CLE5).
Google Talk failing for toooo loooong
Hi there,
I'm a cyanogen 7.1 (stable) android user, and I just want to join myself to every other person who's affected by this issue.
I'll leave here some links to other places discussion exactly the same issue:
code.google.com/p/android/issues/detail?can=2&start=0&num=100&q=gtalk%20offline&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars&groupby=&sort=&id=24242
You may check this thread: groups.google.com/a/googleproductforums.com/forum/#!topic/chat/6m0YqHoiIDg
Until now, I wasn't also able to find any clue to what the cause may be.
Starting to suspect that's something on Google's side, not android/rom itself.
Maybe something to do with our google accounts' settings?
Are there any news about this issue? I'm having the same problem.

[Q] Wifi loses connectivity after period of inactivity

Hello,
I've searched around the Epic 4G Touch forums as best I could, but sadly I couldn't find anything that was exactly this problem (although I found some interesting articles about wifi sleep time but they don't seem to apply). I'm experiencing an annoying issue where I can connect Wifi just fine, but if the phone is left for a small period of time (~10 minutes), wifi appears as if it's still connected, however it cannot send/receive data. When this happens, the wifi status says it's "connected", but there is no data connection. The only way to to get the data back is to turn off wifi, wait for 3/4G connection to initialize, then turn Wifi back on to refresh it...then it's fine again until I set the phone down again.
I had this problem on stock EL29, so I rooted and flashed Phantom Blazer ROM (very cool ROM, but I'm still experiencing the same issue). After reading the threads on here about wifi sleep times (apparently they're backwards with ICS roms), I've experimented with every setting, yet I still have the same issue--Wifi is fine as long as I'm using the phone, I set it down, after about 10 minutes pick it back up, says it's still connected, but no data connection.
has anybody experienced this problem with this phone? I'm about to unroot my phone/go back to factory so I can take it in to a Sprint store, the problem is they (trying not to be offensive) don't seem to know very much about this device. I thought I'd ask the pros before I return it, get an iPhone, and have to eat my words about how cool Android is vs. iPhone in front of all my friends. I'm hoping there's a reliable ROM or app that can resolve this vs. having to just replace the device!
Thanks for your help!
I'm not the only one
I'm not the only one with this problem:
edit: I can't post links to androidforums.com or anywhere else, but this same problem is all over the interwebs and nobody has a solution.
I'm sure it's not my router as my ASUS tablet/laptops/girlfriend's iPhone experiences no connectivity problems. I'm thinking this is a hardware problem with some of these devices. I will unroot/reset to factory tonight and let you know what happens.
What channel is your router on? And what type is it A/B/G/N?
This is s known TW ICS bug, most likely kernel related. Almost everyone is having this issue and there is no fix until Samsung decides to repair it. There are quite a few posts similar to this one. If you're using XDA's search function, it's not very good. Try using Google next time and search XDA that way.
Sent from my SPH-D710 using Xparent ICS Tapatalk 2
Hey guys, thanks for the response. Just before I unrooted/reset to factory I tried one last solution--download an app called "Wifi Fixer". It has resolved a lot of these problems. It's not 100%, but after testing it for a day so far, I've only had to manually refresh the connection once or twice. It's a lot better, even liveable, and I won't be resetting to factory afterall, at least not until Samsung provides an update. So if anyone is having the same problem, try Wifi Fixer, hopefully it gives you a similar level of success...I'm not super happy about having to run another background process all the time, but it doesn't seem to affect battery, and the fix it provides is worth it to me.
Cheers!
Huh - a couple of things. Noticed this problem crept back in FF18 and didn't know why until I went back and checked the wpa_supplicant.conf that I'm using. The line ap_scan=2 was missing; after adding it back in the signal strength is back to full and stable.
I'll bump the thread but it appears the config changes here still hold after all:
http://forum.xda-developers.com/showthread.php?t=1569348
This should also avoid having the WiFi fixer there as you can specify the country in wpa_supplicant.conf manually.
Thanks for looking in to this! A couple questions from a noob like me though:
When you say the problem crept back in FF18 ... what does that mean? Is that something that exists in the "stock" version of the Epic 4G touch from Sprint?
The manual config file tweaks you're describing ... is that something I can perform myself?
Basically I'm wondering if it's "safe" to revert to stock in order to get consistent wifi signal, or if it's something I'm experiencing because of the ROM I'm using.
Thanks!

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